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JLB are delighted to be working exclusively with British Dressage to lead the search for a new Head of Operations. This is a full time position based in Meriden, and reports directly into the the Chief Executive. About BD British Dressage (BD) is the National Governing Body for the Olympic and Paralympic sport of dressage. They offer competitions and training opportunities for riders at all levels, from grass roots to elite level. An exciting opportunity has arisen to join their senior management team as Head of Operations, based at their head office in Meriden, working on a hybrid basis. What You'll Do This pivotal role is responsible for the day-to-day management of BD’s operations, ensuring the organisation runs smoothly and efficiently. As a member of the senior management team, the Head of Operations will report to the Chief Executive and will provide oversight to the key business functions and assume line management responsibilities of the IT team. As Head of Operations, you will lead the development and implementation of robust operational and HR policies and procedures that align with the organisation’s strategic goals and legal obligations. You will oversee internal processes and performance frameworks to ensure that British Dressage operates efficiently and effectively, while fostering a culture of continuous improvement. This includes managing recruitment and onboarding of staff members and ensuring compliance with the staff development and performance management schedules and systems. You will also be responsible for coordinating office facilities, IT systems, and supplier relationships, ensuring that the infrastructure supports the evolving needs of the organisation and its members. In addition, you will ensure compliance with all relevant regulations, including health and safety, data protection, cyber security, and risk management. A key part of the role involves championing effective communication and collaboration across departments and stakeholders, both internally and externally. You will play a central role in driving innovation and operational excellence, identifying opportunities to enhance efficiency through technology and process improvements, while maintaining the highest standards of business governance and service delivery. Who You Are BD are looking for a dynamic and experienced leader who can inspire and motivate teams, drive operational excellence, and uphold the highest standards of business governance and customer service. The successful candidate will be equally comfortable working at both strategic and operational levels, with a proven track record in managing complex projects and multi-stakeholder environments. An effective team player, you will be a motivated self-starter, who is equally adept at working independently. Excellent communication skills are essential, with the ability to build strong professional relationships. JLB are working exclusively on behalf of British Dressage to appoint a Head of Operations. All direct applications and CV's will be forwarded to JLB. If this role is of interest, then please press the apply button and include a copy of your CV.

HRBP Transformation Salary: £75,000–£90,000 Contract Length: 6 months Start: Immediate Location: Hybrid – St Albans HQ with regional site visits as required The Opportunity We’re delighted to be partnering with a leading PE-backed EdTech organisation entering an exciting period of transformation. Following recent private equity investment, the next six months will be critical in laying the foundations for the company’s next phase of scale. This is a pivotal role to re-establish HR fundamentals within a fast-growing, PE-backed environment. You’ll be shaping how the organisation manages people, performance, and compliance as it scales, implementing HR best practice across the UK. This organisation offers a forward-thinking, family-first culture, transforming early years education through innovation and care. You will report directly to the Chief People Officer. Key Responsibilities • Audit, rewrite and realign all existing HR policies and procedures., • Build and embed a proactive ER framework and define the future ER team architecture., • Support and coach regional managers to handle complex employee relations and safeguarding issues., • Drive due diligence and people risk management as part of wider organisational readiness., • Partner with the Head of People Operations to introduce scalable HR processes., • Foster psychological safety and consistency across a highly people-centric environment. Ideal Profile • Deep HR expertise across ER, policy, and safeguarding environments., • Proven experience in complex, multi-site, or regulated sectors., • Exceptional stakeholder management and emotional maturity., • Experience of working within PE-backed environments is highly desirable., • Able to work from the St Albans area 2 days per week

R&D Partners is seeking a Medical Affairs Manager to join a pharmaceutical organization in Hertfordshire. In this role, you will support the medical affairs team by managing operations, logistics, and medical advisors. You will also lead key projects and ensure the delivery of high-quality medical information and scientific services to both internal teams and external stakeholders. This position requires a collaborative approach, with a focus on compliance, process improvement, and cross-functional teamwork. Please note that to be considered for this role you must have the right to work in this location. Responsibilities: • Oversee and track progress on medical programs to ensure timely execution of deliverables., • Improve operational processes, provide guidance to team members, and resolve issues efficiently. Develop tools, templates, and reports to enhance team effectiveness., • Support compliance commitments and manage key medical projects., • Collaborate with the Head of Medical Affairs on operational activities such as vendor oversight, meeting coordination, metrics tracking, and product launch integration., • Ensure the creation and submission of medical materials and support cross-functional initiatives. Key Skills and Requirements: • Background in clinical, scientific, or life sciences fields., • Strong communication skills, both written and verbal, with the ability to engage effectively with senior management., • Experience managing medical advisors and fostering teamwork in a collaborative environment., • Knowledge of evidence-based medicine and its application in clinical practice., • Familiarity with the ABPI Code of Practice and its practical implementation., • Project management experience in cross-functional pharmaceutical projects., • Understanding of local healthcare systems, patient pathways, and clinical pathway design., • Business acumen and a proactive approach to identifying new opportunities., • Experience in product launches and navigating barriers to optimal care. For more information, please contact Calum Watson. If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists visit the 'Contact Us' page. R&D Partners is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. R&D Partners is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -

Job Title: Registered Manager (Children’s Residential Home) Location: Multiple Homes – North Hertfordshire Salary: £45,000–£55,000 per annum (Permanent) Start Date: Go-live dates between January and May 2026 (flexible) Employer: ___ Part of ___ Employer: Part of About Us ___ is a nationally recognised provider of children’s residential services, committed to delivering outstanding care for children and young people aged 7–18. We are expanding our provision across North Hertfordshire, with several new homes scheduled to open in early 2026. This is an opportunity to join a high-performing, compassionate organisation where children always come first. You’ll work alongside respected sector leaders including Responsible Individuals, Directors, Heads of Compliance & Governance, Quality Assurance colleagues and an experienced multidisciplinary team. Our culture is built on empathy, authenticity, collaboration and a passion for improving the lives of children and young people. We are a team of active doers and inspired caregivers who strive for excellence every day. We support your growth with sector-leading training, genuine progression pathways and rich peer-learning opportunities. Role Overview As a Registered Manager, you will provide full operational and professional leadership for one (or more) of our children’s residential homes. You will ensure the highest standards of care, lead a motivated staff team, maintain full regulatory compliance and cultivate a warm, trauma-informed environment where children and young people can thrive. Key Responsibilities • Lead, manage and develop the home to deliver outstanding care for children aged 7–18., • Ensure full compliance with all relevant legislation and statutory guidance, including the Children’s Homes (England) Regulations 2015 and Quality Standards., • Maintain accountability as the Registered Manager, ensuring integrity, professional fitness, staff oversight and complete recruitment/qualification records., • Embed trauma-informed practice, safeguarding excellence, positive behaviour support and multi-agency partnership working., • Supervise, inspire and develop a skilled staff team, ensuring high-quality practice and continuous professional development., • Manage day-to-day operations, including budgeting, staffing, admissions, placement planning, transitions, complaints and home development., • Contribute to governance and quality assurance processes, working closely with the Responsible Individual, Head of Compliance & Governance, QA partners and external agencies., • Build a warm, inclusive home culture where children feel safe, respected, valued and empowered to reach their full potential. Essential Qualifications & Experience • Level 5 Diploma in Leadership & Management for Residential Childcare (England), or actively working towards it., • At least two years’ experience in a children’s residential setting within the last five years., • Minimum one year of supervising or managing staff in a care environment., • Strong understanding of safeguarding, Ofsted requirements, regulatory compliance and quality standards., • Excellent leadership, people-development and communication skills., • Empathy, resilience and a values-driven commitment to improving children’s lives., • Ability to manage budgets, staffing rotas and operational priorities effectively., • Full UK driving licence preferred (travel across North Hertfordshire required). What We Offer • Competitive salary: £45,000–£55,000 per annum (depending on experience)., • Permanent PAYE employment with pension contribution, sick pay, annual leave and statutory benefits., • Comprehensive professional development: Level 5 support, leadership coaching, mentoring and national learning networks., • A supportive, progressive and inclusive workplace with modern facilities at our Hertfordshire headquarters, including well-being resources and team social/leisure activities., • Flexible start dates (January to May 2026) with a structured induction programme., • The opportunity to work within a national organisation while supporting local communities., • A values-driven culture with visible senior leadership, strong governance and a commitment to delivering exceptional outcomes for children and young people. How to Apply If you are an experienced, passionate leader who is committed to improving the lives of children and young people, we would love to hear from you. Please send your CV and a covering letter outlining: • your leadership experience,, • your Level 5 qualification status, and, • your preferred start date. We welcome applications from all suitably qualified individuals. Frontline Social Care is an inclusive, values-based employer and encourages applicants from all backgrounds. Applications are reviewed on a rolling basis, early submission is encouraged. Thank you for considering a leadership opportunity with Frontline Social Care. We look forward to welcoming a dedicated, credible and values-aligned Registered Manager to our team.

Head of People Partnering Job Type – Full-time, Permanent Location – Central Support, Hemel Hempstead What we need, in a nutshell: A brilliant opportunity for a hands-on People leader who can shape and drive our operational people strategy. You’ll partner closely with our People Director and Group Operations Director to elevate performance, build capability, and build an industry leading culture. With a deep understanding of our operational reality, you’ll help guide commercially sound, people centred decisions, champion a culture of recognition and development, and evolve, own, and deliver impactful people initiatives that truly move the dial. Who are we? We are a dynamic and growing company, shaking up the Great British holiday. With 27 amazing UK resorts, we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. What you’ll be doing: If you can match the skills, experience and qualities listed below, we’d love to hear from you: • Partner with the People Director to shape and embed the people strategy across the organisation, • Along with the Regional People Managers, own the development and delivery of the annual people plan, • Work with the Organisational Development Manager to coordinate the design and delivery of key annual processes and new initiatives, • Collaborate with the Talent Attraction Manager to ensure parks are fully resourced and seasonal recruitment is well planned, • Support complex ER cases and ensure compliance with employment law., • Support organisational design and structure changes with the People Director, • Work with the Group Operations Director to drive a culture of recognition and career development, • Analyse labour turnover and help develop strategies to increase retention and reduce attrition costs., • Ensure strong employment law practice, including annual contract reviews and compliance, • Partner with Finance and regional teams to deliver seamless annual pay and bonus reviews. Skills, experience and qualities you’ll need: • CIPD Level 7 qualification is desirable, • BA/MSc in Human Resource Management or Organisational Psychology is desirable, • Experience working in a multi-site operational environment, • Proven track record of building and delivering an annual people plan, • Experience managing an operational People team, • Strong capability in handling complex employment cases while minimising commercial and reputational risk, • Skilled at managing stakeholders at all levels, • Ability to simplify and communicate complex issues clearly. It’s the icing on the cake, but not essential if you have experience in the leisure and hospitality sector. It’s about your values too. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you: This is a chance to use and stretch your skills set and build your career in one of the fastest growing and most exciting holiday companies in the UK. Additional benefits include: • Bonus Scheme, • Enhanced Family Benefit, • Employee Discount Scheme - Perkbox, • Life Insurance, • Discounts on Away Resorts Holidays, • On Park Discounts, • Awards and Recognition Want to join our team? Here’s how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts check us out at ___. Our Promise to You Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!

Job Title: Authorising Engineer Salary: £75,000 to £85,000 + Car Allowance £5k, Plus Pension, Private medical etc... located:- Hertfordshire with some additional coverage in Cambridgeshire and Southern Midlands Job Purpose:- The Authorising Engineer ensures compliance with statutory and legislative requirements for electrical and mechanical systems. This involves developing and auditing Safe Systems of Work (SSoW), conducting risk-based technical audits to identify and address technical risks, providing technical support, mentorship and assessment of Authorised Persons and Competent Persons, and enhancing technical compliance and assurance by identifying improvement opportunities across all related technical disciplines. Duties/Responsibilities Professional Technical Assurance Support: • Provide expert technical assurance support to the British institution in the multinational biotechnology sector, assisting the Head of Technical Operations through the Senior Authorising Engineer (SAE) across the People, Policy, and Process pillars., • Provide wider AE support to the FEC Utilities, Pharmaceutical and Life Sciences, and Industrial and Manufacturing sectors as required by the Operations Director. People: • Develop and deliver the Facilities Engineering Contractor (FEC) Technical and Safety Competency Management System (CMS) across the British institution in the multinational biotechnology sector estate, including identifying, assessing, and periodically monitoring and auditing Authorised Persons (AP) and Competent Persons (CP)., • Undertake FEC’s audit and assurance plan by conducting professional technical compliance audits, identifying corrective actions, and ensuring their closure and reporting., • Provide AP support to mitigate priority resilience risks as needed., • Develop discipline-specific consultancy activities for the British institution in the multinational biotechnology sector account, as requested., • Collaborate with other Authorising Engineers to enhance FEC’s technical service offerings, including the British institution in the multinational biotechnology sector Supply Chain Partners (SCP) technical onboarding process. Policy: • Ensure FEC’s ‘Significant Risk’ Safe Systems of Work (SSoW) across the British institution in the multinational biotechnology sector estate are suitable, sufficient, and compliant with technical, safety, and legislative standards through regular reviews with the Safety, Quality, and Risk (SQR) and Technical and Assurance teams., • Create, develop, deliver, and refine technical assurance files, logbooks, policy and training documents, and other Integrated Management System (IMS) documentation as required., • Develop technical publications relevant to the British institution in the multinational biotechnology sector estate, incorporating industry best practices from leading organisations such as IET, CIBSE, REFCOM, GASSAFE, BESA, SFG20, and BSRIA., • Develop and deliver British institution in the multinational biotechnology sector technical communication plans, including forums, flyers, toolbox talks, Learning from Experience (LFE) and updates, as required. Processes: • Support the Technical and Safety Assurance Manager (TSAM) in updating the Technical Assurance Group database, registers, and trackers with British institution in the multinational biotechnology sector account details for progress reporting during weekly/monthly reviews., • Assist the SAE and TSAM in drafting, peer reviewing, approving, and publishing new technical documentation, including Compliance Bulletins, Directives, and Alerts across the British institution in the multinational biotechnology sector estate., • Conduct horizon scanning activities by participating in industry body webinars and other communications., • Provide technical support for technical and safety incidents as required. Resource Responsibilities • No direct reports but a requirement to work closely and collaboratively with all members of the British institution in the multinational biotechnology sector and wider sector account-based technical teams and Central Technical Assurance colleagues., • Functional Authority over account/sector AP and CPs for matters relating to technical assurance., • Role reports directly into the SAE for independent assurance outputs., • The British institution in the multinational biotechnology sector Head of Engineering & Risk Management (and Operations Director for wider sector requirements) holds Functional Authority for the delivery of day-to-day operational technical assurance requirements. Person Specification Essential Experience: • Demonstrable AE/AP knowledge with relevant operation and maintenance experience., • Comprehensive knowledge and understanding of technical, safety and risk management, including current safety issues, legislation, management, and ISO standards., • Working knowledge of quality management systems (ISO9001 and ISO45001) with a high degree of procedural, technical, and HSE compliance., • Ability to interpret and provide authoritative advice on technical management issues., • Experience in advising businesses on good practice technical management., • Excellent skills in collaborating with internal and external customers, including local authorities, regulators, and suppliers on complex issues., • Strong communication skills, both written and verbal, with the ability to engage at all levels., • Proficient in IT, including Word, Excel, Project, PowerPoint, Smartsheets, and Visio., • Experience of operating in a Media/broadcasting environment (desirable). Education/Training: Minimum: • Minimum HND-level qualification in a relevant engineering discipline, a similar technical field, or equivalent technical/engineering experience., • HV/LV AP and AE qualifications., • Recognised safety qualification (e.g. IOSH certification, SMSTS, CSCS etc) or a willingness to obtain. Desirable: • Hold IEng professional status, with a strong desire to work towards CEng status (IET, IMECHE, CIBSE, etc.)., • Mechanical AP/AE qualifications., • CMI Level 5 in Management & Leadership (or equivalent).

Strategic Sourcing Manager - Permanent An exciting opportunity has arisen for an experienced Strategic Sourcing Manager to join a leading UK business operating in the leisure and hospitality sector. • Reporting to the Strategic Sourcing Director, this role plays a critical part in driving sourcing excellence and delivering commercial value across a wide range of spend areas, • You’ll focus on the key categories and supplier relationships that have the greatest impact on business performance, ensuring every sourcing decision delivers measurable value, service, and innovation, • Working closely with leaders and stakeholders across the organisation, you’ll develop and implement sourcing strategies that align with business objectives and enhance quality, safety, and guest experience, • This is a highly visible, hands-on role where you’ll take ownership of the full sourcing lifecycle — from strategy development and market engagement to negotiation and contract delivery, • You’ll identify opportunities to simplify processes, reduce cost, and improve value across multiple areas of spend while ensuring compliance and best practice procurement standards, • You’ll lead tenders, RFPs, e-sourcing activities, and negotiations to secure the best commercial outcomes, • At the point of contract execution, you’ll ensure a smooth transition to procurement operations and business teams for supplier management, • You’ll build and maintain a live sourcing plan, balancing strategic initiatives with business-driven priorities, • You’ll support business leaders with expert sourcing advice, helping shape decisions that drive sustainable EBITDA improvement, • You’ll deliver measurable results including cost savings, service level improvements, and increased innovation from suppliers, • You’ll support the Strategic Sourcing Director and Head of Procurement Operations in delivering procurement excellence, reporting, and continuous improvement initiatives, • This role is ideal for a commercially focused procurement expert who enjoys working collaboratively, influencing at all levels, and delivering tangible business impact Salary : £71k + 20% Bonus Location - Hemel Hempstead

Multi-Site Hotel Manager Location: Head Office & Hotel Sites (Hertfordshire/London-based) Reporting To: Operations Director Key Responsibilities The Multi-Site Hotel Manager will be responsible for the effective and efficient management of multiple hotel sites, ensuring consistently high service delivery and operational standards. You will oversee front-of-house, guest services, facilities, compliance, and team development across locations, ensuring each hotel meets performance, financial, and customer satisfaction targets. Core Duties: • Build and maintain strong working relationships with senior department heads (e.g. Finance, HR, Compliance, Technology, Support Services)., • Lead day-to-day guest service delivery across all hotel sites – measured via response times, resolution times, and guest satisfaction ratings., • Oversee facilities and asset management at each site – ensuring planned maintenance tasks, risk actions, and compliance requirements are completed on time., • Develop and implement operational strategy with the Operations Director, embedding consistent SOPs across sites., • Provide strong leadership for hotel managers and their teams – including training, mentorship, and performance management., • Build and maintain strong guest and client relationships, acting as the senior escalation point for service delivery issues., • Manage budgets in conjunction with the finance team – including forecasting, cost control, and financial reporting., • Monitor business performance against key KPIs, identifying opportunities for continuous improvement. Key Performance Indicators Success in the role will be measured against: • Talent management and staff development across sites., • Guest satisfaction scores and feedback ratings., • Completion of maintenance and compliance tasks (PPMs)., • Risk and remedial actions outstanding., • Budgets and financial reports issued on time., • Response and resolution times for guest issues., • Delivery of consistent brand standards across sites. Guest Service Delivery As the Multi-Site Hotel Manager, you’ll act as a brand ambassador, ensuring all staff across locations deliver a consistently excellent guest experience. • Ensure all guest communication (in person, phone, email) is polite, professional, and brand-aligned., • Resolve escalated complaints and issues promptly, providing empathetic and effective solutions., • Support and mentor your teams to ensure service excellence at all times. Operational Service Delivery • Support mobilisation and smooth handovers when opening or transitioning hotel sites., • Take ownership of compliance and risk management routines across all hotels, ensuring full audit trails and reporting are maintained., • Oversee planned preventative maintenance (PPM) schedules, ensuring assets are maintained and safety certifications are up to date., • Work with procurement and local managers to ensure contracts are tendered effectively, achieving value for money. People Management • Lead, mentor, and develop hotel managers and their teams across multiple sites., • Conduct regular 1-2-1s and performance reviews., • Assess training and development requirements, ensuring staff meet agreed service standards., • Drive a culture of accountability, collaboration, and continuous improvement. Finance & Reporting • Work closely with the finance team to oversee budgets, forecasting, and reporting for each site., • Ensure all financial processes (purchase ledger, invoicing, reporting) are completed to the highest standard., • Support year-end financial reviews and reporting packs.

Regional Commercial Manager Up to £110k + Package South London We are seeking an experienced and strategic Regional Commercial Manager to lead our business growth and profitability efforts. This role reports directly into the Commercial Director and will head up circa £60m PA with a geographical focus on South London / below. The ideal candidate will oversee all aspects of commercial operations, drive revenue generation, and ensure the successful execution of business strategies. This role requires a dynamic leader with strong financial acumen, negotiation skills, and the ability to build and maintain relationships with clients and stakeholders. Joining an business that is going through a huge period of growth, this is an exciting opportunity to join a company and make your own stamp. Responsibilities/Accountabilities: • Managing a team of Commercial Managers across 3 main contracts – planned, retrofit and repairs, • Develop and implement commercial strategies aligned with company objectives., • Analyse market trends, competitor activities, and customer needs to identify growth opportunities., • Set financial targets and develop plans to achieve them., • Identify, pursue, and secure new business opportunities., • Build and maintain strong relationships with clients, partners, and stakeholders., • Negotiate and manage contracts to maximize profitability and minimize risk., • Oversee pricing strategies, cost control, and profit margins., • Monitor and manage budgets, forecasts, and financial performance., • Prepare and present financial and commercial reports to senior management., • Ensure efficient execution of commercial processes and projects., • Collaborate with internal teams (e.g., marketing, sales, operations) to align goals and deliver results., • Monitor and assess the performance of ongoing projects, ensuring timely delivery and quality standards., • Identify and mitigate potential risks in contracts and partnerships., • Ensure compliance with relevant legal, regulatory, and contractual requirements., • Lead, mentor, and develop the commercial team to achieve departmental goals., • Foster a culture of collaboration, innovation, and accountability. Qualifications/Skills: • Proven track record in a commercial or business management role, with experience in social housing., • Strong financial and analytical skills with a deep understanding of P&L management., • Excellent negotiation, communication, and interpersonal skills., • Strategic thinker with the ability to translate insights into actionable plans., • Knowledge of industry regulations Key Competentices: • Leadership and team management, • Problem-solving and decision-making, • Business acumen and strategic planning, • Attention to detail and organisational skills, • Resilience and adaptability in a fast-paced environment Our team is made stronger by the unique backgrounds, experiences, and ideas that each individual brings to the table. We believe in fostering a space where all identities are celebrated and respected.

PMO Lead St Albans (Hybrid Working) The Organisation Our client is a powerhouse within the digital learning sector, enabling organisations to unlock their potential through digital content and solutions. Within their Bespoke Content Team, they seamlessly create, design and deliver tailored digital learning solutions, working within an agency business model. They are now looking for a PMO Lead to join them on a permanent, full-time basis. The Benefits • Salary of £60,000 – £65,000 per annum, • 25 days’ annual leave, plus an additional day for your birthday, • Private Medical Insurance, • Dental, Optical and Hearing care plan, • Group Life Insurance, • Employee Assistance Programmes and wellbeing resources, • Enhanced family policies, • Regular social events and activities This is the perfect opportunity for a seasoned PMO professional with digital agency experience and a strong delivery track record to step into an influential leadership role with a growing, forward-thinking organisation. You’ll be joining an organisation that is growing with purpose, where you can put ideas to the best possible use, create truly remarkable solutions and support a host of well-known clients whilst developing your own skills even further. Within a culture based on collaboration, openness and continual improvement, you’ll be given the freedom to work the way you want to, implement and develop innovative processes and make a valued contribution. So, if you’re looking for a role where strategic ownership meets delivery, this is the opportunity you’ve been waiting for. The Role As the PMO Lead, you will steer the Project Management Office to deliver exceptional outcomes across client programmes and internal initiatives. Specifically, you’ll ensure that operations across the PMO are efficient, scalable and aligned with customer expectations. You’ll take ownership of a portfolio of high-impact or complex projects personally, bringing clarity, control and confidence to stakeholders. Developing and coaching Project Managers, you will create a culture of growth and responsibility across PM operations, acting as a senior escalation point for client programmes and ensuring timely resolutions and support. Additionally, you will: • Own budgets, forecasting and revenue recognition, • Drive continuous improvement through reviews, retrospectives and structured feedback, • Strengthen cross-function collaboration across delivery, sales, systems and professional services teams, • Partner with presales to align delivery timelines, estimates and resourcing for new work About You To be considered as the PMO Lead, you will need: • Experience leading a PMO function within a digital agency environment, • A strong track record of delivering complex projects and programmes, • Exceptional leadership and coaching abilities, • Strong commercial acumen, including budget management and revenue recognition, • Excellent stakeholder engagement and communication skills, • A collaborative, influential approach with the ability to work cross-functionally Other organisations may call this role Programme Management Lead, Head of PMO, Senior Project Manager, Project Management Office Lead, Lead Project Manager, Head of Studio, or Senior Project Delivery Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re ready to lead the evolution of delivery excellence as a PMO Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.