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Job Title: Support Worker Reports To: Director As a Support Worker in our HMO (House in Multiple Occupation) properties, you will play a crucial role in providing practical and emotional support to residents, helping them to live as independently as possible. You will work closely with individuals who may have diverse needs, including mental health issues, learning disabilities, or other vulnerabilities. Your aim is to empower residents, promote their well-being, and ensure a safe and supportive living environment. Responsibilities include: • Provide one-on-one support to residents, tailored to their individual needs and support plans., • Assist residents with daily living skills, such as budgeting, cooking, cleaning, and personal hygiene., • Support residents in accessing healthcare, employment, education, and other community resources., • Help residents manage their medication and attend medical appointments., • Monitor residents' well-being and report any concerns or changes in their condition., • Promote social inclusion and encourage residents to participate in activities and events., • Maintain accurate records of support provided and resident progress., • Work collaboratively with other support staff, healthcare professionals, and external agencies., • Ensure the safety and security of the HMO property and its residents. Qualifications: • Previous experience in a support role, preferably working with vulnerable adults., • Understanding the needs of individuals with mental health issues, learning disabilities, or other support needs., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team.
Key Responsibilities: Administration: Manage office correspondence including emails, phone calls, and letters. Maintain filing systems (electronic and paper-based). Schedule and coordinate meetings, appointments, and travel arrangements. Assist in preparing reports, documents, and presentations. Monitor office supplies and place orders when necessary. Support HR tasks such as maintaining employee records and processing leave requests. Accounts/Finance: Process invoices, purchase orders, and expense claims. Maintain accurate records of accounts payable and receivable. Assist in preparing monthly bank reconciliations. Support payroll preparation and related record keeping. Prepare financial data for monthly, quarterly, and annual reporting. Assist with VAT returns and other statutory requirements. Liaise with external accountants, auditors, and vendors when required. Skills & Requirements: Proven experience in administration and/or accounts support roles. Basic knowledge of accounting principles and bookkeeping. Proficiency in MS Office (Excel, Word, Outlook); knowledge of accounting software (e.g., Sage, Xero, QuickBooks) is desirable. Strong organisational skills with attention to detail. Ability to prioritise workload and meet deadlines. Excellent written and verbal communication skills. Team player with a proactive and flexible approach. Qualifications: A minimum of GCSEs/A-Levels (or equivalent); a diploma/degree in Accounting, Finance, or Business Administration is preferred. AAT qualification (or working towards) will be an advantage.
Job Overview We are seeking a motivated and detail-oriented Account Executive to join our dynamic team. The ideal candidate will possess strong organisational skills and have a background in office administration. This role requires excellent communication abilities, both verbal and written, as well as proficiency in various software applications. The Account Executive will be responsible for managing client accounts, ensuring customer satisfaction, and supporting the sales team in achieving their targets. Responsibilities Manage and maintain relationships with existing clients to ensure their needs are met Assist in the preparation of sales proposals and presentations Conduct data entry and maintain accurate records of client interactions in our systems Provide administrative support to the sales team, including scheduling meetings and managing calendars Utilise Microsoft Office and Google Workspace to create reports, documents, and presentations Handle incoming calls with professionalism, demonstrating excellent phone etiquette Collaborate with other departments to resolve client issues promptly Perform clerical tasks such as filing, typing, and maintaining office supplies Requirements Previous office experience is essential; administrative experience is highly desirable Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Experience with QuickBooks is a plus but not mandatory Strong organisational skills with the ability to manage multiple tasks simultaneously Excellent typing skills with attention to detail for data entry tasks Demonstrated clerical experience in a professional setting Ability to communicate effectively both over the phone and in writing If you are looking for an exciting opportunity to grow your career as an Account Executive within a supportive environment, we encourage you to apply.