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Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: • Monday to Friday, 07:00am – 1pm and standby 6:30-11pm, • Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: • Perform comprehensive backup checks and monitor customer alerts daily., • Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: • Respond to customer calls and tickets., • Ensure prompt resolution or escalation as needed. On-Call Support: • Be on standby for out-of-hours calls and tickets during designated on-call shifts., • Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: • Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: • Maintain accurate records of all incidents, service requests, problems, and resolutions., • Follow internal and external procedures for documenting work. Technical Skills Required • Proficiency in Microsoft Cloud solutions such as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business)., • Experience managing devices and remote systems using tools like Intune, Datto RMM, and TeamViewer., • Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops., • Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning., • Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: • DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS., • File and folder security management., • Smartphone troubleshooting. Soft Skills Required • Experience working on an IT Service Desk., • Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management)., • Excellent verbal and written communication skills., • Strong problem-solving abilities and customer service focus., • Professional telephone manner and customer-facing demeanour., • Ability to prioritise tasks and work under pressure to meet deadlines., • High attention to detail, self-motivated, organised, and capable of multitasking.

Job Title: Occupational Health Advisor Contract: Permanent, Part-time and full-time hours available Location: Home based, fully remote Salary: Up to £43,000 per annum, depending on experience As an Occupational Health Advisor at Medigold Health, you’ll play a key role in supporting our clients to create healthier, safer working environments for their people. You’ll deliver a full range of clinical services, including case management, fitness-for-work assessments, health surveillance, vaccinations and phlebotomy. You’ll be confident providing clear, practical guidance that supports both employers and employees, drawing on your professional judgement and up-to-date clinical knowledge. You’ll work both independently and as part of a wider multidisciplinary team, providing practical, evidence-based advice to help reduce absence, support return-to-work plans, and promote a healthy working environment. If you’re an experienced OHA who’s confident managing a varied clinical caseload and looking for your next challenge, we’d love to hear from you! Main Objectives • Practice within the scope of the NMC professional practice and Code of Conduct and to work according to qualification, experience and competency., • To ensure clinical standards of best practice are followed and company policies and procedures are adhered to., • To fully utilise company IT systems in the performance of duties., • To undertake health surveillance/medicals/health promotion activities as required., • The delivery of the Occupational Health Service to Medigold clients and to ensure that the provision of the occupational health advice is at all times of the highest standard., • Undertake clinical supervision/peer audit in relation to case management., • To act as an ambassador and promote the Occupational Health services available. Specific Responsibilities • To provide professional occupational health case management advice for our clients expediting an early return to work for absent employees., • Provide and maintain appropriate advice on health issues, health promotion and health education to employers and employees., • Work autonomously and as part of the Medigold Health multi-disciplinary team to ensure that a satisfactory level of service is provided to all clients and their employees achieving current service level agreements., • Undertake Health Surveillance, including vaccinations and phlebotomy as required., • Practice within the scope of the NMC professional practice and Code of Conduct and to work according to qualification, experience, and competency., • Ensure that CPD and other training needs are undertaken to ensure compliance with NMC requirement for continuing registration. Maintain evidence in support of Revalidation., • Ensure that one is familiar with the requirements of all appropriate client contracts and Aide Memoirs., • Maintain, store and handle medical records in accordance with Medigold-Health Data Protection Policy and GDPR requirements in order to preserve and respect client and employee medical confidentiality., • Liaise with other service teams regarding both client and patient queries., • Complete all clinical administration in accordance with Medigold-Health policies and procedures and to ensure that activities are completed within agreed timescales and Service level agreements., • To participate in Clinical Audit activities as required. Requirements for this role • Nursing Qualification, • Occupational Health degree/diploma, • NMC registration., • Demonstrable equivalent experience within Occupational Health departments., • Experience of attending, presenting, and hosting client Wellness and health promotion days., • Trained to undertake all clinical services including health surveillance, fitness to work medicals, vaccinations and phlebotomy., • Experience with case management activities undertaking complex referrals. Our Company Benefits • 31 days holiday inclusive of bank holidays, increasing with length of service, • Pension Scheme, • Paid Professional Memberships and Indemnity Insurance, • Access to Company benefits and discount portal, • Access to a Health Cash Plan, • Free eyecare vouchers, • Cycle to work scheme, • Access to confidential Employee Assistance programme, • Interactive mental health and wellbeing app

We are seeking compassionate, reliable, and experienced Healthcare Assistants / Support Workers to join our team on an AD HOC basis within a children’s residential care home in Bolton. This role is ideal for individuals who are passionate about supporting children and young people with diverse needs while maintaining a safe, nurturing, and positive environment. Key Responsibilities • Provide person-centred care and emotional support to children and young people., • Assist in daily activities including personal care, education routines, and recreational activities., • Promote independence, safeguarding, and wellbeing at all times., • Support children with behavioural, emotional, or social difficulties., • Maintain accurate records, reports, and care plans in line with regulatory standards., • Work collaboratively with the wider care team, external agencies, and families where appropriate., • NVQ Level 3 in Health & Social Care (Children & Young People or equivalent)., • Previous experience within a children’s residential setting or similar environment., • Strong communication, resilience, and interpersonal skills., • An understanding of safeguarding, behaviour management, and trauma-informed care., • Flexibility to work on an AD HOC basis, including weekends or evenings as required., • Competitive hourly rates., • Flexible working patterns to suit your availability., • Supportive team and ongoing training opportunities. If you are passionate about supporting children and meet the above criteria, we’d love to hear from you. Please submit your CV or contact us directly for an informal discussion.

Description The role is positioned within our Non Delegated Authority (NDA) motor unit, which deals with motor litigation exception matters up to £125k in value and offers opportunities to progress into full file handling roles across all RTA tracks. The Unit it currently made up for three distinct teams, the candidate being aligned to one of those teams within the wider unit. The role of a File Handler Assistant is to support file handlers manage their caseload of Small, Fast, Intermediate and Multi Track cases on behalf of key insurer clients, from the issue of proceedings through to Trial. Supervision and support will be provided in the role as part of our competency development framwork. There may also be a selection of non-litigated litigated cases if they fall into the NDA remit. The cases can often be non-standard motor litigation cases involving policy indemnity disputes, multi-party disputes, vulnerable road users, Part 20 and cases involving counter claims providing an excellent opportunity to gain insight into these more complex claims. All claims would be handled on behalf of the Defendant. The role would suit either an established pre-litigation RTA handler looking to move into litigation or junior litigator looking to progress into personal injury litigation enhancing their wider competency with a view to moving into litigating file handling. Due to the nature of the work being handled the candidate should be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. Key Accountabilities Acknowledging instructions , initially liaising with client’s, Court and parties; Drafting appropriate Court documentation; Filing appropriate documentation at Court and serving upon any third parties where applicable; Liaise with the Insured and witnesses with a view to drafting witness statements; To undertake negotiations with the Claimants solicitors to achieve a rapid and appropriate settlement; Obtain additional information and/or documentation from the insurer client and/or third parties to progress the negotiations; Follow up on outstanding instructions and other actions to ensure that responses are received within required timescales; Obtaining additional information and/or documentation as required from parties; To provide general assistance and ad hoc duties to support the lead File Handlers as and when required; To ensure all case management and matter information is inputted on to the system in a timely and accurate manner to ensure completeness of records and to ensure accurate reporting of information to our clients; To ensure compliance with the SRA Code of Conduct 2015 Working Hours 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Bark Street Office, Experience, Skills and Qualifications Some experience of working within a legal environment or alternatively holds an appropriate qualification Experience of negotiating with and influencing 3rd parties to obtain information Strong organisational skills, together with the ability to prioritise their workload Able to effectively work to set deadlines Dealing with calls and enquiries from customers, suppliers and/or the public. Gathering and recording information IT Literate Experience of using a Claims/Case Management system. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy

The Role This role is 70% inbound leads and 30% outbound generation, speaking with potential customers who are looking to invest in development through the CIPD qualification. Your role is to speak with potential customers, explain the services and support available via HRC Online, and determine which package would best help them reach their study goals. Responsibilities: • Identifying new business opportunities and building relationships with potential customers (B2B & B2C), • Developing and implementing sales strategies to achieve sales targets and increase revenue for the company., • Conducting market research and staying up-to-date on industry trends to identify new sales opportunities., • Keeping accurate records of sales activities and customer interactions using CRM software., • Meeting or exceeding sales targets and keeping accurate records of sales and customer interactions., • Continuously developing knowledge and skills related to sales What you need • Proven experience in B2B and B2C sales., • Proven Inbound and Outbound sales experiance, • Strong communication and negotiation skills, • Ability to work independently and as part of a team, • Strong analytical and problem-solving skills, • Proficient in CRM software, • Strong organisational and time-management skills We offer • 25 Days' holiday plus bank holidays, • Work-life balance through flexible/hybrid working Salary Salary: £25,000 + Commission Upcapped - (Estimated OTE £30,000)

About the Role Are you a motivated sales professional who thrives on building relationships and driving business growth? We’re looking for an Account Development Executive to join Whistl , where you’ll manage and grow a portfolio of over 200 customers, identifying new opportunities, re-engaging lapsed clients, and helping us deliver first-class postal and parcel solutions. This is a fantastic opportunity for a commercially minded, proactive, and customer-focused individual who wants to make an impact and be rewarded for it. With the opportunity to earn up to 40% of your salary in bonuses , your performance is recognised and rewarded. Job Opportunity As an Account Development Executive , you’ll be responsible for managing an assigned customer portfolio, ensuring retention, growth, and profitability. You’ll plan and prioritise sales activity, identifying opportunities for upselling and cross-selling across Whistl’s full product range. You’ll also re-engage with lapsed customers and convert leads into long-term partnerships. Key Responsibilities Manage a portfolio of 200+ customers, delivering agreed revenue, margin, and volume targets. Build and maintain strong customer relationships as the primary point of contact. Identify and convert new business opportunities within existing and lapsed accounts. Negotiate and agree pricing and service terms in line with company objectives. Develop customer and sector-specific plans to achieve growth and retention targets. Liaise with internal teams to ensure operational excellence and customer satisfaction. Maintain accurate CRM records and provide timely reports on activity and forecasts. Stay up to date on Whistl’s product portfolio and market trends. Prepare and support in contractual negotiations and pricing reviews. Ensure compliance with company processes and represent Whistl professionally. Essential Skills You’ll be a confident communicator and relationship builder with strong commercial awareness and a genuine passion for customer success. You’ll have a proactive mindset and the ability to work independently while contributing to team goals. Essential Skills Experience: Proven experience in account development, sales, or business development, with at least two years’ relevant experience or equivalent education and training. Proven record of achieving or exceeding sales and growth targets . Excellent communication, negotiation, and influencing skills. Strong analytical and numeracy skills, including the ability to analyse data and draw relevant conclusions. Experience using CRM systems to manage accounts and pipeline activity. Ability to prioritise multiple work requirements and meet deadlines. Education to A-Level standard or equivalent . Additional Requirements: Comfortable with extensive telephone and written communication. Willing to travel occasionally within the UK. Monday to Friday 9 am - 5,30 with hybrid working opportunities About Company We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK. We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers. We think as part of a team , act with a can-do attitude and do the right thing . Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals. We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves. We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader.

Role: Our client is on the lookout for a confident and commercially minded OEM Strategic Relationship Manager to join their team. If you’ve got a strong background in the automotive industry and a talent for building strong, strategic relationships, this could be just the role for you. This is a key position where you’ll work closely with senior stakeholders, both internally and externally, to deliver real commercial value. You’ll be part of a collaborative, forward-thinking team and supported by their Management and Executive Board Duties/Responsibilities: Account Management & Development • Develop strong relationships and a wide network of contacts within relevant OEMs at a senior/director level., • Create and direct comprehensive strategic brand plans which will target sustainable account growth and create stronger dependencies with the company to deliver solution participation and penetration. Knowledge & Commerciality • Oversee and understand the technical and commercial scheme design., • Overall responsibility for the commercial position of all schemes and solutions, working in collaboration with all parties to maximise return. Communication & Collaboration • Collaborate closely with OEM Partnership Managers, Sales, and Pricing to gather insights on dealer performance and plans, enhancing reliance on the company., • Maintain up-to-date CRM records for all OEM activities and opportunities., • Work with peers on projects to share best practices, address challenges, and achieve successful resolutions. Experience Required • Proven experience in managing high-profile clients at the senior or director level., • A strong commercial and consultancy mindset., • Skilled in building relationships and effectively leveraging your persuasive abilities to enhance value and achieve business goals., • Adept at intelligent negotiation., • Experience in utilising CRM systems, • Commercially astute with a genuine enthusiasm for diving deep into understanding their technical solutions., • Exceptional verbal communication skills, capable of engaging in meaningful conversations at every level., • Strategic thinker and doer, proficient in crafting robust business plans. If you think your background matches the requirements, please contact Phil on 07984 199519 or send me an email to

Procurement Manager (Category Lead) (Public Sector) Hybrid: Can be Fully Remote: Location: North London Rate: £450 - £500p/d Umbrella Local Government / Public Sector Experience Essential (CIPS Also Essential) Job Purpose To develop and maintain a forward procurement plan for the assigned category or categories. To act as the subject matter expert in procurement, providing strategic and operational guidance that ensures outcomes are delivered effectively and resources are used to best effect. The role is responsible for leading and owning category strategies that deliver both commercial and social outcomes, including financial savings, enhanced service quality, social value, and environmental benefits. The postholder will conduct end-to-end procurements within the agreed scope, ensuring compliance with relevant procurement rules and legislation, while building and maintaining strategic stakeholder relationships. They will also contribute to supplier relationship management, market development, and provider engagement to ensure a healthy, competitive, and sustainable supply base. Key Accountabilities • Take ownership of the procurement of goods/services across designated categories, using approaches including negotiation, formal procurement, partnership development, enabling, and regulation., • Produce procurement documentation, contracts, and service level agreements, in partnership with legal colleagues where required, to deliver improved outcomes., • Ensure procurement strategies reflect organisational priorities and are underpinned by a clear understanding of policy, service delivery needs, and cross-cutting opportunities., • Lead and translate category strategies into clear and achievable procurement plans in collaboration with commissioners and stakeholders., • Provide expert procurement advice, updates on legislation and best practice, and support governance processes (e.g. Procurement Boards or equivalent)., • Promote a strategic approach to value for money, quality, demand management, and innovation in service delivery., • Ensure contracts and agreements deliver against organisational priorities and measurable outcomes., • Lead on strategic reviews of categories, resulting in effective service solutions., • Support the achievement of social value objectives and environmental sustainability within procurement activities., • Act as a single point of contact for providers, leading market engagement, supplier forums, and open-day style events to stimulate innovation and competition., • Review and recommend procurement routes and models, challenging historic approaches and encouraging innovation., • Undertake other duties commensurate with the role. General Responsibilities • Deliver assigned projects on time, within budget, and to the expected standard., • Ensure procurement and financial activity is accurately recorded using the appropriate finance, e-procurement, or contract management tools., • Provide accessible, customer-focused services, maintaining clear communication and resolving queries within service standards., • Oversee personal training needs and recommend wider team development where appropriate., • Ensure compliance with relevant legislation, organisational policies, financial regulations, data protection, equality, diversity, and health & safety requirements., • Maintain high standards of records management and information security., • Actively contribute to the development of a high-quality procurement service., • Take responsibility for own professional development and participate in training activities.

Experience within some form of estimations or quotations is preferred. This role is office based in Bury! We are looking for a motivated and detail-oriented Estimator / Administrator to join our clients extremely friendly office team. This position combines estimating, administrative support and front-of-house duties, ensuring smooth communication between customers, suppliers and internal departments. WHAT IS IN IT FOR YOU? • Annual Base Salary of Circa £30k per annum. Negotiable DOE, • Really relaxed and polite working atmosphere, headcount within the business sits at 7., • Permanent position from day one, • Monday to Friday working hours, 8.30am-5pm. Office based role., • Working with some of the top sporting, retail and leisure clients in the UK., • Staff days out, attending big events and festivals (Client invitations!), • 20 days leave + Bank holidays, rising by 1 each year of service., • Prospect of an amazing career within a terrific business, • The best in training, upskilling and self-development, • Upwardly mobile business encountering consistent growth, • Permanent position from day one THE BUSINESS Our client specialises within the sporting retail & print field. Working together across multiple areas of expertise, our client is a North West based large format print and signage company, they offer a range of products within a variety of sectors including retail, leisure, events, sporting events & exhibitions. Our client has amassed an excellent reputation and they seek to appoint a cross skilled administrator on a permanent basis to join their excellent team. THE ROLE Customer Service & Front of House • Welcome and assist walk-in customers in a professional and friendly manner., • Answer incoming phone calls promptly, providing accurate information or directing queries to the relevant team members., • Respond to customer enquiries via phone, email and website, offering clear guidance on services, timelines and pricing. Estimating & Job Administration • Create and manage quotations using Print IQ, ensuring all job details are accurately entered and costed., • Ensure that all relevant job information is collected before passing work to the artwork and production departments., • Input and assign tasks onto the job board, including requests for artwork visuals or other job components., • Confirm that quotes are accepted and payment or credit approval is in place before production begins. Administrative & Financial Coordination • Set up new customer and supplier accounts and ensure all required details are captured and verified., • Liaise with accounts to team to confirm payments or credit approvals before progressing jobs. Logistics & Communication • Coordinate delivery bookings with customers and couriers, ensuring accurate records and clear communication of delivery information., • Track collections and shipments, keeping customers informed of delivery or dispatch times., • Maintain up-to-date records within our Print Management System. THE PERSON • Previous experience within the print and signage industry (minimum 2 years)., • Strong attention to detail and accuracy in data entry and estimating., • Excellent customer service and communication skills., • Confident and professional telephone manner., • Organised, reliable and proactive approach to work TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group – 01642 612 600