Customer support manager jobs in BirminghamCreate job alerts

Job Description We are looking for a Ward Sister to join our established team at West Midlands Hospital and be part of our exciting journey. You will be delivering exceptional standards of clinical care to our surgical patients working with a dedicated team and directly reporting to the Ward Manager. You will also have the opportunity to broaden your nursing experience by managing a varied surgical case mix. You will be expected to use your excellent clinical and evidenced based knowledge to actively contribute to service development across the perioperative pathway, identifying opportunities and supporting individuals in the delivery of high quality patient care and be responsible for the running of the department in the absence of the ward manager, in turn fostering a culture that is positive, free from blame and forward thinking while supporting staff to meet their goals. What you’ll bring with you: * Registered with the NMC * High standards of clinical competence * Sound written and verbal communication skills * Proven ability to work effectively in a team environment and independently as required * Demonstrated customer service skills * Demonstrated computer skills * Flexibility to cover on call duties Benefits: * 25 Days Leave + Bank Holidays * Buy & Sell Flexi Leave Options * Private Pension where Ramsay will match up to 5% after a qualifying period * Flexible shift patterns available where possible * Enhanced Competitive Parental Leave Policies (launched 2023) * Private Healthcare for you and dependents includes online GP * Life Assurance (Death in Service) * Free Training and Development via the Academy * Free Parking on site for workers (where possible) * Subsidised staff restaurant (where possible) * Over 8,000 discounts and special offers via benefits portal * Book discounted cinema tickets on the dedicated cinema portal * The Blue Light Card Scheme About us We’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We’re part of a global hospital group with over 50 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

£46,000 - £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More about your role We have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise. All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of Swim England Learn To Swim Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC). There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager. In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more. More about you • Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming., • You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons., • You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students., • You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way. We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • We align with the Real Living Wage foundation, • A bonus scheme for all colleagues at 2%, • Full Health & Fitness membership for you, a nominated adult and up to 4 juniors, • Flexible working (including part time working, shift work and more), • An opportunity to purchase additional annual leave, • Lots of opportunity to access ongoing personal learning and development, • Access to our Company Pension scheme, • Cashback plan for healthcare costs – up to £500 saving per year, • Discounts of up to 50% on activities, centre shop and cafes If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

£31,460.00- £31,986.24 per annum + bonus A Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers. With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers. Our Mobile Expert teams prepare their van at the Hub for the day ahead, then take to the road to deliver our service at our customers’ homes and workplaces. Your role is to provide management to the team to enable them to complete every job on the route to a high standard, providing technical guidance throughout the day. You'll be responsible for taking in tyre deliveries following a set process, and – if on a late shift – ensuring all Technicians arrive back at the Hub safely with all evening tasks completed to process. Running shift pattern is either 6am-6pm or 8am-8pm on a rota basis 4 days on 3 days off. For success in this role you'll need to be highly organised and a great communicator, as you'll be helping our mobile team deliver in the field to the highest standards of quality and time-efficiency. You'll need first class communication skills and will know how to get the best out of a team, running the Hub in the absence of the Hub Manager and Assistant Manager. This role is varied, including customer facing and technical elements, alongside the field management and training of the team. The safety of our colleagues and customers is critical, so you'll ensure both the Hub and vans are a safe environment, performing repairs on our vans, training all new colleagues to standard and complying with all Health and Safety protocols. You will have the following skills and experience: • Evidence of delivering a great customer experience, • Experience in a Technician role, completing jobs to the correct technical standard and within the allotted time, • Experience of delivering coaching/training in the moment, • A track record of success in delivering against targets and customer metrics, • Experience of meeting compliance standards across health and safety, • Excellent verbal communication verbal skills, • IT proficient, with the aptitude to learn in-house systems We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Life assurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.We are looking for a professional sales professional who will support this home to increase occupancy.This is your opportunity to work alongside an exceptional management team to ensure the success of a

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Job Title: Project Engineer - Watermist. As aProject Engineer you will support the Project Manager to deliver Water Mistprojects on time, to budget and in accordance with customer and regulatory requirements. The responsibilities of a Project Engineer:.

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative processes whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: • Customer Services/Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial., • Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience., • Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge., • Self-starter with a positive approach with a background in customer services or account management., • A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results., • The ability to manage multiple tasks concurrently., • A good understanding of creating value and managing costs., • The ability to engage with prospective customers at conferences, seminars, and workshops., • Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Leasing Administrator – Birmingham - £27,000 per annum + Discretionary Bonus My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Administrator on to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments. You will be providing support to the renewals and tenancy management team in the delivery of a high quality service for the benefit of clients and tenants. The successful candidate will be a good team player with strong organisational and communication skills. have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. Duties • Provide high level of customer service to residents at all times, • Review and accept offers submitted for new lets including right to rent checks, • Complete new tenancy progression process including referencing and drafting tenancy agreements, • Process tenancy renewal paperwork, • Conduct check in, check out and midterm property inspections where required, • Compiling inventory reports and sending resident welcome packs, • Ensure lettings legal compliances are met and procedures followed, • Liaise with the Resident Experience/leasing team to ensure flats are ready for move ins, • Maintain records on the property management database, • Compile reports for portfolio analysis, monitoring and reporting, • Deal with enquiries from tenants, utility providers, local authorities, etc, • Maintain electronic files for each property in accordance with procedures, • Liaise with the property accounts team over any property queries where necessary, • Updating utility providers and local authorities of tenancy changes, • Collate data and compile client reports, • Undertake specific projects as requested by line manager, • Complete general administrative roles as and when required Skills and Experience Required • Previous property administration experience, • Good organisational skills, • Good verbal and written communication skills with a positive attitude and attention to detail, • Excellent time management, • Ability to multitask and to work accurately and effectively under pressure, • Must understand the principles and practice of customer care, • Ability to work in a team and understand team dynamics, • Must be computer literate in Microsoft Office with a high level of competence on Excel, • ARLA qualification would be preferable Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu Salary: £27,000 per annum + Discretionary bonus For more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment. 0208059 7472

Organisational Context The Cluster Team Lead TSS • Reports hierarchically to the Service Support Manager, • Reports operationally to Business Team Manager Proposition regarding the execution and opportunities/challenges of TSS., • Leads a team of TSS Specialists working in a business team, • Responsible for execution of TSS projects and activities by the TSS Specialists in their team, where they can act as a cooperative lead., • Implements and give feedback on the ways of working Key Responsibilities Management and Organisation • Manages a team of service support engineers, • Set goals for the TSS team in line with company goals and Business Team goals., • Guides, motivates and coaches the team., • Conducts monthly 1:1 to monitor performance and development, • Conducts Mid Term and end of Year Reviews with the Team, • Ensures appropriate and professional communication both internally (Cluster) and externally (Lely Centers) to enable feedback to support continuous improvement., • To support critical situations with Lely Centers and their customers., • Ensures all Health and Safety requirements are followed. Operational support • Professional execution and optimisation of the (second line) technical service with the team, with the goal to improve the customer satisfaction and reduce the total cost of ownership for our farmers. The second line support entails:, • Offers (24/7) second-line support, • Execution of technical audits, • Visits Lely Centers (Product specialists) & customers (together with the Lely Center), based on their expertise and needs from the Lely Center, • Incident handling (ensuring they are valid, complete and handled through the right process), • Rolls out (mandatory) product updates and strives for 100% implementation at Lely Centers Projects • Responsible for organising TSS resources for a projects, if agreed upon with their Line Manager and Business Team (regarding BT project), • Ensures validations of Lely solutions (NPI or continuous development) are done according to the Lely ways of working and feedback is frequently and professionally shared in the Business Team., • Can be appointed as a Single Point of Contact (SPOC) within the cluster to develop and implement of the Way of Working of the TSS Competence Training • Secures the execution of trainings with their team, which entails:, • Preparing and giving training, • Managing and securing the (re)certifications process, • Ensures technicians keep up to date with the Lely training plans and context, • Respond proactively if there are signs that the knowledge level on a certain topic is causing challenges. Lely Center development • Ensures that the Lely standard is met by securing the TSS ways of working at Lely Centers, • Advises, supports and assists in the development of the Lely Center on Business Team related TSS topics, • Periodically informs Lely Centers about TSS related content of their Business Teams, for example via newsletters., • Analyses and secures service quality of the Lely Centers in the cluster by using Service Management tools and systems.

Title: Environmental Health & Safety (EHS) Manager Reports to: Director-EHS and Plant Manager Salary: Up to $55k pounds. Company Overview: Dura-Shiloh is inspired to play a lead role in advancing safe, sustainable, and innovative mobility. Our Agile focus on product innovation and process efficiency builds expertly crafted lightweight products and mechatronic systems that deliver superior function and value. Success for us, is only created through the well-being of our customers, our people and our plant. Our world continues to become more and more connected with mobility at the forefront of innovation. As vehicles transform to lightweight and electric platforms, Dura-Shiloh will continue to inspire and lead. Position Description: This position provides environmental, health and safety expertise to our manufacturing facilities in Birmingham. The role holder is accountable for identifying and managing environmental aspects, energy aspects and health and safety hazards; assuring accurate and complete EHS reporting of metrics; assuring that EHS self-assessments are thoroughly completed on a timely basis; completion of required training; managing interfaces with governmental authorities. Some of the responsibilities of the EHS&E Manager include, but are not limited to the following: Essential Duties and Responsibilities • Develop an annual HSE strategic plan, aligning goals and initiatives with corporate objectives., • Serve as ISO 14001, ISO 50001 and ISO 45001 Lead Management Representative and participate with all required management system audits, • Prepare for and assist with external audits from regulatory and certification bodies, ensuring the company meets HSE compliance standards, customer and other regulatory requirements and standards., • Conduct internal safety audits and ensure compliance with regulatory and company safety policies, • Review and update risk assessments, policies and SOPs for various activities or processes, ensuring they align with the latest safety standards., • Lead incident investigations, implementing corrective actions as indicated., • Oversee and act on urgent safety and environmental hazards or incident (near-miss, injury, etc.) investigations, including conducting interviews, doing research, generating corrective actions and monitoring to ensure elimination/reduction of repeat incidents., • Prepare and submit safety performance reports, including key metrics like incident rates, hazard identifications, and environmental compliance in line with the reporting cadence, • Inspection of safety equipment and ensure that safety-critical equipment undergoes scheduled maintenance and checks, • Collaborate with HR to coordinate comprehensive safety training and refresher courses for all staff., • Champion and support programs and initiatives for EHS systems, processes and activities designed to raise awareness and reduce risks to ensure safety of employees., • Promote awareness of and compliance to EHS policies and regulatory standards through a variety of communication methods, e.g. bulletin board postings, trainings, periodic EHS events, webinars, meetings, etc., • Track, report and analyze EHS-related KPIs. Share trends and suggestions with plant management to pro-actively correct and/or improve EHS performance., • Record energy monitoring for the plant and share with the management team Qualifications: Education and/or Experience • Experience or working knowledge of ISO14001, and ISO 45001 essential knowledge of ISO50001 is desirable, • IOSH Level 6 Diploma in Occupational Safety and Health Leadership and Management desirable, • IOSH Level 3 Certificate in Occupational Safety and Health Principles and Practice Skills and Abilities • Ability to work without direct day-to-day supervision and capable of managing/leading EHS function activities., • Strong organizational skills, analytical and problem-solving skills, communication and interpersonal skills. Must have demonstrated follow-up and closure skills., • Excellent leadership and managerial skills required and proactive forward-thinking abilities., • Must be able to successfully manage multiple activities and prioritize workload.

Project Manager Galldris Group Location: Site-based role within Midlands Region, based out of Birmingham An exciting opportunity has arisen for a Project Manager to join our Midlands team. To be considered, you will come from a Civil Engineering Background with previous experience in Civils project delivery, in both pre-construction and construction stages. Strong experience in RC works, drainage, groundworks, and highways. The Project Manager will be accountable for every aspect of a project, including the planning, execution, monitoring, control, and closure within agreed timeframes and budgets, and in accordance with Galldris Management system and contract, client, and stakeholder requirements. Key Accountabilities to include but not limited to: • Contribute to the achievement of Galldris’ safety targets and zero tolerance of unsafe working practices and occurrences, • Strong, visible, proactive leadership with regard to health, safety, environment, and quality standards., • Establish and implement site systems and controls consistent with Galldris company standards and contract requirements, • Oversee and ensure that the project contract documents are understood and that the contract is being administered correctly, • Organisation of resources for the overall control and execution of the works, including the selection of sub-contractors to carry out the works, • Understand the programme and ensure good programme management:, • Short-term planning and communication of the programme with the team, • Correct administration and approval of contract programme and narrative (i, Cl31, Cl32, CE programmes), • Ensure that contract/key dates, resource requirements, production rates, milestones, and targets are established, monitored, and controlled, • Ensure the programme is adequately resourced with staff, operatives, and the supply chain, • Oversee and ensure that both cost and value are managed correctly and reported, • Update resource planning and contingencies every month, • Track and recover change and add value where required, • Ensure that the project team complies with all relevant safe systems of work, • Provide resources and provide active management for any third-party liaison and management of interfaces, • Secure materials and plant necessary to meet specifications and planned programme of work, • Support and endorse the Galldris Behavioural Safety programme and the use of hazard observation reporting (or Customer lead initiatives where required), • Ensure that the Galldris project team is correctly managing quality in accordance with the Quality Management Plan, including ITPs, Check Sheets/WIS, and NCRs, • Ensure non-conformance reports are produced, investigated, and closed out in a timely manner, with an understanding of costs, • Provide Defect-free handover, • Set up and ensure document control procedures and electronic platforms are in place and adhered to correctly, • Development of project controls for internal and external reporting, • Adherence to any internal/external KPI reporting, • Management/coordination of designers and consultants (when the project has design responsibilities):, • Input in designer/consultant contracts, • Input into the designer deliverables and timely delivery of the design programme, • Support the design management function and adhere to the design management procedures, • Contributing to the value engineering and buildability of the project, • Support and develop the Galldris Project staff, • Actively manage risks and opportunities, • Prepare Monthly Project Progress Reports and lead presentations to the customer, • Prepare and present the Monthly Project Reviews and CVRs to Galldris Senior Management Team, • Support work-winning team and bid managers with opportunities and pipeline, • Ensure customer and supply chain feedback surveys are completed, and improvements are addressed, • Lead by example, • Demonstrate behaviours that create a positive leadership shadow to the Galldris project team whilst providing professional credibility and integrity with our customers, • Undertake other duties commensurate with the level of this position, • Comply with Company policies & procedures Experience/Knowledge: • A successful track record of operational delivery of civils projects, • Strong knowledge of construction techniques and temporary works, • Good knowledge and experience of NEC forms of contract, • Experience with RC works, drainage, groundworks, and highways, • Detailed knowledge of the requirements and implementation of CDM Regulations and Health, Safety, Quality, and Environmental systems Qualifications: • Relevant formal qualification is desirable: HNC, HND, Degree, • CSCS Skills: • IT literate, • Excellent communication skills, both verbal and written, • Ability to work on own initiative, • Meticulous, organised, proactive with a positive attitude and willingness to learn, • Self-motivated and enthusiastic, • Excellent organisational and planning skills, • Ability to build collaborative relationships at all levels Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Note for Recruitment Agencies: We are not using Recruitment Agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

Our customer, a leading national law firm seeking an experienced professional to join the Risk & Compliance team as a Business Improvement Manager. The role will focus on enhancing and streamlining Anti-Money Laundering (AML) processes, driving efficiency, and ensuring compliance with regulatory requirements. This is a 12 month FTC, 2 days per week in the office Hybrid role based in Birmingham or Sheffield. Key Responsibilities: • Lead initiatives to review, design, and implement improvements to AML processes, policies, and procedures., • Collaborate with Risk & Compliance, IT, and business teams to identify pain points and deliver practical solutions., • Develop and maintain project plans to drive AML process improvements and ensure timely delivery., • Monitor changes in AML regulation and industry best practice, translating these into operational improvements., • Manage and implement system enhancements and automation within AML workflows., • Provide training, guidance, and support to stakeholders on new AML processes and improvements., • Analyse data, produce reports, and present recommendations to senior leadership., • Act as a change champion, promoting efficiency, consistency, and compliance across the firm. Skills & Experience: • Strong understanding of AML regulations and compliance frameworks within the legal or financial services sector., • Proven experience in process improvement, project management, or business transformation., • Ability to analyse complex problems, identify solutions, and drive implementation., • Excellent stakeholder management and communication skills, with the ability to influence at all levels., • Experience working with AML technology or case management systems is desirable., • Relevant professional qualifications (e.g., ICA, CAMS, Lean Six Sigma) are an advantage. About Elevate Elevate provides consulting, technology and services to law departments and law firms across the globe. Headquartered in Los Angeles, our 1,600+ strong team of legal professionals, lawyers, consultants, project managers, and engineers operate across the United States, Europe, UK, and Asia, Hong Kong and Australia. ElevateFlex, is the flexible resourcing capability within Elevate, we define and support a new flexible career within the legal industry. We match exceptional legal professionals to the evolving needs of our Customers through the curation of a world-class, global Community of Talent, and advanced, technology-enabled search. We were recently proud to be assessed in Band 1 of Chamber’s Global Flexible Legal Resourcing category. Our Vision is a world where legal and business teams achieve incredible outcomes, together. Equitability and Inclusion are critical to ElevateFlex’s success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry’s most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

We are looking for a Digital Marketing Executive to join our Customer Support Centre based in Walsall. This newly created position will support the Digital Marketing Manager by executing activities that drive traffic to both the Poundland & Dealz websites, effectively communicating brand messaging a

This exciting client is exclusively using Hays to hire a Regional Technical Support Delivery Manager to lead a frontline support team focused heavily on measuring / tracking deliverables to customers. This role is fundamental to their support delivery strategy, ensuring timely, high-quality technica

Job Title: Project Engineer - Watermist. As aProject Engineer you will support the Project Manager to deliver Water Mistprojects on time, to budget and in accordance with customer and regulatory requirements. The responsibilities of a Project Engineer:.

Job Title: Project Engineer - Watermist Location: Birmingham Summary of Role As a Project Engineer you will support the Project Manager within the Main Contracts or Small Works divisions to deliver Water Mist projects on time, to budget and in accordance with customer and regulatory requirements.You

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • Maximum amount £33,100 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week (This centre is closed on Sundays), • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

As a Designate Deputy Manager, you will play a vital role in supporting our management team across local stores in your area. You will lead in-store teams through encouragement and motivation while receiving comprehensive training to prepare for your permanent role as Deputy Manager. With a strong support network, you’ll be equipped to deliver exceptional leadership and customer service. Key Responsibilities: • Inspire and motivate your team to provide an outstanding in-store experience, embodying our core values., • Adapt to the fast-paced retail environment, ensuring your team remains engaged and responsive to customer needs., • Foster a culture of selling by leading by example, ensuring the highest standards of service., • Participate in hands-on activities, such as fitting products and setting up bikes, providing necessary training for your team., • Encourage team collaboration, celebrate successes, and create an inclusive environment for both colleagues and customers., • At least one year of managerial experience, preferably in a retail sales environment., • Experience in managing and coaching colleagues., • Knowledge of compliance standards in health and safety and retail operations., • Skills in labor scheduling and effective time management., • Proven ability to deliver coaching and training in real time to enhance customer experiences., • Track record of achieving sales targets, including attachment sales., • Strong commercial acumen and understanding of the current operating environment., • Excellent verbal and written communication skills., • 6 weeks of annual leave., • Quarterly performance bonuses (upon appointment)., • 25% discount on most Halfords products and up to 50% off garage bills in Autocentres., • Discounts on groceries, shopping, insurance, and leisure activities., • Family & Friends Discount Events throughout the year., • Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme., • Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance., • 24/7 GP access year-round., • Participation in our Share Save scheme with a 20% discount on shares., • Health Cash Plan for wellness services and healthcare cost claims. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

You will support the smooth running of customer-facing departments, including breakfast service, checkout periods and coordinating with the Housekeeping Manager. Housed within the former Royal Mail Sorting Office in the heart of Birmingham city centre, close to New Street station and Grand Central.

DescriptionIntentsify is looking for a Campaign Manager located in Belfast or London to support our growing customer base. Campaign Managers serve as strategic partners and extensions of the customer team. Owns all facets of campaign execution – including operational s

Employee Benefits Account Manager.We’re hiring to support our growing Customer Services team in the UK and Ireland.As an Employee Benefits Account Manager, you’ll help deliver our mission by acting as vital support for our Customer Services team, executives and clients.Conduct in-depth client re

We’re hiring for an Employee Benefits Account Manager to support our growing Customer Services team!. Employee Benefits Account Manager. As one of our Employee Benefits Account Managers, you’ll be right at the forefront of helping us deliver this mission by acting as vital support for our Custom

Job Description Job Title: Project Engineer - Watermist Location: Birmingham Summary of Role As aProject Engineer you will support the Project Manager to deliver Water Mistprojects on time, to budget and in accordance with customer and regulatory requirements. The responsibilities of a Project E

Plan, schedule, and publish engaging content across social media platforms to support brand activity and drive customer engagement. Strong understanding of digital marketing, including social media and email platforms. Integrated Marketing Manager at Lee Longlands.

The Quality Support Manager is a key role that will provide quality support to the CLC to ensure compliance with GDP (Good Distribution Practise) and quality standards. You will be expected to support our business objectives by championing quality and enhancing customer experience. Strong knowledge

Job Description Job Title: Project Engineer - Watermist Location: Birmingham Summary of Role As aProject Engineer you will support the Project Manager to deliver Water Mistprojects on time, to budget and in accordance with customer and regulatory requirements. The responsibilities of a Project E

Restaurant Shift / Floor Manager. Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation. With over 5,000 quic

Remit: - As a Paint Technician you will perform technical activities to the specified customer quality standard for outgoing internally produced products - To support the Manufacturing Technical Manager in all requested activities based on. Job Description Overview: Working alongside our client, a

Job Description Job Title: Project Engineer - Watermist Location: Birmingham Summary of Role As aProject Engineer you will support the Project Manager to deliver Water Mistprojects on time, to budget and in accordance with customer and regulatory requirements. The responsibilities of a Project E

Being a Customer Support Manager at Bit Zesty means taking ownership of our support operations and providing excellent client service for their live digital products. Customer Support Manager (SaaS/Software). Reporting to the Senior Project Manager, you will work closely with a culturally diverse te

A Target Validation Engagement Support Manager should expect to spend approximately 80% of their time communicating with some of the world’s largest and most influential companies via calls and email, 10% of the time on continuing education as SBTi standards and validations evolve, and 10% of tim

The Assistant Manager – Sales Customer Support is responsible for managing a team of Account Handlers that deliver frontline Sales Support across our UK brands. Provision of comprehensive Sales support including sales order processing, answering of customer queries, sales support (including proact

We are looking for a hands-on Customer Support Manager to lead a talented group of estimators and administrators who work closely with our sales and project delivery teams. Are you an experienced manager who thrives on leading teams, streamlining processes, and delivering accurate, client-focused re

Service Manager – UK & Ireland & Nordics (Technical Customer Support). Service Manager – UK & Ireland & Nordics (Technical Customer Support). We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortali

Being a Customer Support Manager at Bit Zesty means taking ownership of our support operations and providing excellent client service for live digital products. Customer Support Manager (SaaS/Software). Support the project management and senior management teams as needed.

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. Access to wellbeing and support tools.

To work within Housing with Care catering undertaking food preparation, serving, clearing as directed by line manager in accordance with the practices and procedures of the service.

The role of Regional Care Assistant is very varied and also involves providing support and companionship. Dedicated and compassionate, your passion for people means you'll go above and beyond to support the wellbeing of residents. Access to wellbeing and support tools.

Social Media Account Manager, up to £35,000, Creative Agency, Warwickshire, Hybrid.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

Product Support Engineer - Spanish Speaker (f/m/d) As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent tec

Transport Shift Manager (Coventry) ~ Permanent Role ~ Location: Coventry, Warwickshire Transport Shift Manager Shift & Hours of Work 4 Days on 4 Days off 06:00 - 18:00 (12 hours per shift) Transport Shift Manager Pay Rates: £40,000 Basic £1000 - £4000 potential in bonus. Transport Shift Mana

Lead, supervise, support, and develop the care team Communicate effectively with external professionals, residents, and relatives Implement personalised care plans tailored to each resident's needs Provide specialised care and support for residents living with dementia. What We Offer Full training a

Account Manager (Fabrication / Engineering). Are you an account manager, with experience in selling fabrication services into manufacturing companies, looking to join a well-established, spec.

Build strong relationships to retain & increase sales Work very closely with the External BDM Pro-actively call customers daily to generate enquiries, prepare quotations and convert to orders To develop business from existing customers by the introduction of new and attractive products To make s

We are looking for a reliable, motivated and caring individual to join a package of care supporting a client living with a spinal cord injury. Personal care and daily living support. Daily clinical support (training will be provided).