Customer support manager jobs in BarnsleyCréer des alertes d'emploi

Account Manager - Onboarding and Retention. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day xwzovoh support, with a strong focus on onboarding, long-term satisfaction and retention.

About Us: Esco Lifesciences Group is a world-leading manufacturer of laboratory, pharmaceutical equipment, bioprocess tools and IVF medical devices, delivering sustainable workflow solutions to advance global health. Since 1978, the Singapore-based company is committed to excellence, ensuring forward-thinking technology, responsive support, and reliability, making Esco a trusted partner for the life science and medical markets in more than 150 countries. Job Title: Territory Manager Role Purpose: To contribute to the success of Esco through detailed, efficient, sales and professionalism internally and with customers and suppliers in line with Esco business objectives. This is a diverse role requiring varying tasks supporting all departments, requiring good judgement, organisation and the ability to remain calm and professional in all situations. Although the role requires knowledge and coverage of all products, the specialist aspect of this role shall be towards the Scientific Division Product Portfolio. Location: Home based, with travel across the UK. Also required to attend the Company's premises or any other location when requested. Reporting Relationships: Sales Manager – Direct Reporting Principle Accountabilities: The role of Territory Manager for Esco’s Scientific division will be inclusive of but not necessarily limited to the following for Esco GB Ltd: • Account management, • Preparing and following up on quotations by email, phone or face to face with the customer, • Business development by means of:, • Maintaining and growing existing relationships, • Using available market segmentation and competitive analysis information to gain entry into new markets, • Field visits for client meetings, presentations, workshops, etc, • Attending Esco Exhibitions, • Review of Client Terms & Conditions ensuring limited exposure for Esco, • Coordination with the factory to gain delivery times and costing where needed, • Coordinate with engineers to gain information/drawings, • Review customer specifications, together with the product specialists to determine requirements, • Aid in compiling customer sales presentations, • Prioritise quotation requests and ensure quote deadlines are met, • Maintenance of the Reddot CRM system, • Sales forecasts, • Sales Reporting / Statistical assessment, • Work with Esco’s marketing to increase brand exposure, • Maintain and communicate the annual exhibition schedule/calendar, • Assist and organise events, • Collaborating with Esco’s Service team to promote Esco service sales and utilise the service team to promote and advise on new equipment sales Person Requirements: • Strong understanding of sales techniques, negotiation, and customer relationship management, • Good knowledge of market dynamics, competitor activity, and customer needs within the territory, • Strong understanding of the UK life science market, • Excellent planning, territory mapping, and time management skills, • Strong commercial awareness and analytical skills for identifying sales opportunities, • Competence with CRM systems and Microsoft Office suite, • Self-motivated and results-oriented with a proactive approach, • Excellent interpersonal and communication skills, • Resilient, adaptable, and able to work under pressure, • Customer-focused with the ability to build and maintain strong client relationships, • Education: Bachelor’s degree in a scientific related field

Do you enjoy building long-term relationships with key clients while driving commercial growth? This role could be the next exciting challenge. An excellent opportunity has arisen for a Key Account Manager to join a successful sales team covering the Yorkshire region (Barnsley - Sheffield - York). In this client-facing role, you’ll be responsible for managing a portfolio of high-value commercial accounts across sectors such as agriculture, transport, and industrial heating. Balancing on-the-road relationship building with strategic account development, this is a great position for a results-driven professional. This is a home-based role, giving you the flexibility to manage your own diary, with typically no more than one or two days a week at their office in Barnsley. This full-time position offers a competitive salary of £40,000 - £45,000 (including car allowance) plus an uncapped quarterly bonus and access to comprehensive benefits. Key Responsibilities: • Manage and grow a portfolio of key commercial, agricultural, and industrial accounts across the Yorkshire region, • Drive revenue, volume, and margin growth through pricing strategies, upselling, and customer loyalty initiatives, • Identify and convert new business opportunities to exceed regional sales targets, • Conduct regular face-to-face and virtual client meetings to strengthen relationships and understand customer needs, • Collaborate with internal teams to deliver excellent service, minimise churn, and improve overall customer experience., • Support and mentor Account Executives, contributing to team development and knowledge sharing. You’ll inherit a portfolio of loyal, high-value accounts in the region, while also being encouraged and rewarded for spotting new opportunities to expand your territory. Skills & Experience: • Proven field-based sales and key account management experience, ideally within commercial or industrial sectors., • Strong commercial awareness with a track record of meeting and exceeding sales targets., • Excellent interpersonal and communication skills, with the ability to build long-term client relationships., • Self-motivated, resilient, and proactive in identifying growth opportunities., • Confident working independently and collaboratively within a fast-paced sales environment., • A full UK driving licence is essential. How to Apply: If this opportunity aligns with your experience and ambition, we’d love to hear from you. Apply now or contact Niche Recruitment to find out more about this Key Account Manager role.

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." As a professional sales account manager, you will be part of an office based digital sales team with the occasional requirement to travel to customer sites. You will be responsible for selling our B2B and B2C automotive software to new customers covering the UK and Ireland. As a Sales Representative, you will work alongside a team to build new client relationships by making outbound calls to automotive workshops and garages and speaking to business owners and decision makers. You will need to have excellent communication skills and will have the ability to be resourceful and use initiative when it comes to generating new leads. Key Responsibilities: • Responsible for creating and managing a pipeline of prospect customers, • Generating new business leads and qualifying information, • Contact potential new clients to sell our products and services, • Account manage the existing customer base, • Maintain and update accurate information on our CRM database, • Demonstrate the software online with customers, • Upsell additional services to existing clients, • Sales hungry person with experience of automotive/tyre garage sales environment, • Tenacious when faced with busy garage owners, • Confident establishing and building relationships, • Excellent organisational skills, • Personable and Friendly, • Target driven with a strong desire to succeed, • Excellent verbal and written communication skills with a thoroughly professional approach, • Ability to work under pressure, • Confident with Office 365 applications, • Strong interpersonal skills, • Excellent communication skills to build repot for customers and effectively convoy A valid driving licence and passport is essential as travel will be required as part of the role. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Kerridge Commercial Systems (KCS) is becoming Klipboard this year! Our new Klipboard brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! Equal Opportunities Klipboard is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: Klipboard does not accept agency resumes. Please do not forward resumes to our careers site or direct to Klipboard employee. Klipboard is not responsible for any fees related to unsolicited resumes

Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery wi

Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Account Manager - Onboarding and Retention. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service de

Role: Asset Manager (Water/Wastewater Networks) Location: Hybrid, Barnsley (S75 1JN min.Apply (by clicking the relevant button) after checking through all the related job information below.2 office days per week) Salary: circa £48,000 to £50,000 per annum up to 20% bonus Role Type: Permanent, Full-Time Monday to Friday, 37 hours per week Benefits: 28 days annual leave plus bank holidays, paid birthday day off, generous annual bonus scheme, Westfield health cashback plan for you and your dependents, competitive pension scheme, flexible working hours, life assurance, critical illness cover, comprehensive wellbeing programme, enhanced maternity and paternity benefits plus much, much more! Joining the high-performing Operations function, youll use your experience within the water industry to help us achieve our objectives.Youll lead a small, curious and close-knit team to ensure optimum asset lifespan and work closely with our operational teams to optimise the maintenance of our assets and to accurately interpret the data the assets omit.By creating and embedding a proactive approach to asset management, you will guide our field-based teams, driven by asset data-based decisions.Your teams purpose will be to develop and maintain annual network management plans, which reduce the volume and cost of water leakage across our network.Working in line with challenging and industry targets, youll also help to improve the performance of our wastewater networks & sewage treatment works.What Youll Be Doing: Leading a small team to analyse data and produce maintenance plans to manage our water and wastewater networks Analysing and understanding the risk and criticality of our networks Accountability for leakage targeting and producing plans to ensure that annual leakage targets are met Developing and managing relationships with all internal and external customers and managing contractual obligations to the customer (e.g.MOD, DIO), along with regulatory obligations (e.g.Environment Agency, Natural Resources Wales, Local Authorities or Public Health) Developing sustainable and dynamic Operations & Maintenance and Annual Capital Investment plans that consider asset network condition, cost, risk and performance Investigating issues and recommending innovative and cost-effective solutions What Youll Bring: Experience of end-to-end leadership and management Knowledge and understanding of clean and wastewater networks gained in a similar role Specific Water Industry knowledge such as networks, flow and pressure hydraulics, leakage management & sewer maintenance Programme planning knowledge and budget management experience Advanced IT skills, including MS Office and knowledge of work management systems or network management systems Confidence to communicate with all hierarchical levels and able to interpret technical information effectively A very high standard of written and verbal communication, including planning, prioritisation and presentation skills Our ideal candidate will be a collaborative, persuasive and amiable individual who has gained direct or indirect water industry experience within in a private setting or via a statutory undertaker.Youll enjoy the interpersonal side to your role and work effectively with your colleagues, particularly those within Operations & Maintenance field-based roles.Youll support your team to reach their full potential and look forward to developing your small, friendly and hard-working team.We particularly welcome applications from candidates with a relevant science, engineering or business professional qualification and/or membership from a relevant body or institute, such as IAM, APM or CIWEM. xjlbheb About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the UK Security Vetting clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years You will need a full, valid driving licence and be able to travel independently to sites that are frequently away from public transport routes Applications will be reviewed on a rolling basis and Ancala Water Services reserves the right to close the advert earlier than advertised.

A leading recruitment agency is seeking an Operations Manager to oversee service delivery and drive performance improvements. Candidates should have strong leadership experience in service operations and familiarity with customer support platforms.

Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Identify early signs of disengagement or underuse and support improvement plans. Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided. Own the full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting onboarding or delivering customer training. Ability to identify risk signals and opportunities from customer behaviour. Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. TPBN1_UKTJ

Job Description Mechanical Supervisor Rotherham Permanent, full-time Competitive salary plus benefits The Mechanical Supervisor will undertake all duties associated with that of Mechanical Fitter/site supervisor, operating out of the Company's facility in Rotherham as well as clients' sites, satisfying the delivery of service to all customers and on specific projects. In addition, the Mechanical Supervisor will use their technical skills and knowledge, satisfying client demand and delivering solution to a high standard. More about the role: Provide site service and maintenance at petrochemical sites and airports throughout the UK. Undertake planned and reactive maintenance works, ensuring line manager is fully briefed regarding task progress. Address issues that arise and provide positive solution and implement to provide best service to the client. Complete site documentation accurately and in a timely manner. This will include permit requests, method statements & risk assessments. Ensure all works documentation is fully completed and correct and submitted in a timely manner and within any specified deadlines. Compile accurate and precise written reports for customers. Remote diagnosis and support of customer systems. Support and contribution to workshop activities, including build and functional testing. Any other duties for which the Mechanical Supervisor is experienced and qualified and capable of undertaking that will add value and at the request of line manager or the Managing Director. Qualifications About you: Possession and demonstratable appropriate Hazardous Area Training. Site safety passport. Significant experience of mechanical equipment repairs. Possession of relative qualifications and/or a recognised apprenticeship. Ability to fault find and implement an appropriate solution. About us: At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients. Additional Information Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. TPBN1_UKTJ

Our client is looking to recruit aWorkshop Supervisor for their vehicle workshop; Purpose of the Role Responsible for all operational aspects of the Local Authoritys fleet maintenance function. The postholder will ensure the effective delivery of the fleet maintenance programme within approved budgets, to agreed timescales, and in full compliance with relevant legislation, safety standards and quality requirements. Key Responsibilities Operational Management Undertake and supervise the servicing and repair of vehicles, plant and associated equipment to a high standard, ensuring cost-effectiveness and minimal vehicle downtime. Act as Authorised Examiner Delegated Manager , managing and preparing vehicles for MOT and HGV testing in line with statutory requirements. Lead and manage all aspects of the municipal fleet maintenance function, including maintenance planning, quality control, equipment maintenance and staff training. Ensure fleet operations comply with all relevant legislation, policies and procedures, including goods vehicle operator licensing requirements. Manage, motivate and develop a team of employees, ensuring skills and capabilities align with service and business needs. Provide clear direction, coordination and support, addressing recruitment, training, performance management, welfare and disciplinary matters as required. Lead change effectively, supporting staff through organisational and service developments. Ensure the fleet maintenance service is delivered within approved budgets and contributes to value for money objectives. Provide accurate information and reports to support monitoring, forecasting and budget management. Apply sound financial management principles to all aspects of service delivery. Assist with and oversee operational health and safety arrangements, ensuring compliance with legislation and best practice. Promote staff welfare and maintain a safe working environment at all times. Maintain up-to-date knowledge of health and safety legislation and industry standards. Undertake any other duties commensurate with the grade and within the scope of the post, as requested by management Must hold Level 3 Motor Vehicle Qualification or relevant subjector have commitment to achieve within 12 months Ideally haveIOSH Managing Safely Certificate Category C driving licence Relevant Experience Experience in managing people and resources in a multi-vehicle fleet environment Fleet maintenance planning and contingency management Extensive customer service experience Experience within a Local Authority fleet maintenance Financial management and procedure Maintenance industry knowledge, including latest equipment and repair techniques Goods vehicle operator licensing Priority Planning, organising and prioritising workloads Meeting deadlines and customer demands to a high-quality standard Additional Requirements Willingness to work flexibly to meet operational needs Commitment to training and continuous professional development Ability to work in line with values and behaviours Must hold a Basic DBS or be willing to obtain If you feel you have the right skills please apply via CV TPBN1_UKTJ

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Greengates Lane, High Green, Sheffield, S35 3GS Salary: Circa £31,000 per annum plus bonus opportunity Hours: 45hrs per week Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's ‘Happiest Workplaces' in the WorkL Awards. As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you. What We Offer Our Store Managers: Competitive Salary: Up to £31,000 per annum plus bonus opportunities. Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days. Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family. Additional Perks: Recognition for long service. Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs. What You'll Do: As a Store Manager, you'll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets. Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment. Ensuring operational excellence, from store presentation to stock management and health & safety compliance. Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience. Developing talent within your team, creating succession plans, and supporting ongoing growth. Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment. What We're Looking For: We're seeking individuals who bring: Proven experience as a Store Manager, Retail Manager, or in a similar leadership role. A strong track record of developing teams and achieving results. A genuine passion for retail, customer service, and delivering exceptional results. The ability to thrive in a fast-paced, community-focused retail environment. Apply Today: Don't wait—apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now! TPBN1_UKTJ

Senior Fabrication / Engineering Project Manager Salary: £40,000 to £50,000 per annum Hours: 37.5 hours per week Shift Pattern: Monday to Thursday 8:15am-4:45pm, Friday 8:00am-2:00pm Location: Barnsley We are recruiting on behalf of a growing, custom manufacturing business supported by new ownership. They are looking to appoint an experienced Senior Fabrication / Engineering Project Manager to lead complex, bespoke metal fabrication projects from concept through to delivery. This is a hands-on role suited to someone who enjoys being close to the shop floor while managing technical, commercial, and customer-facing aspects of engineered projects. The Role Key responsibilities will include: Managing custom metal fabrication and job shop engineering projects Creating, reviewing, and approving detailed fabrication drawings Working extensively with CAD software such as SolidWorks, AutoCAD, Inventor, or similar Leading projects from RFQ and estimating support through production, QA, and final delivery Translating customer requirements into manufacturable designs and clear shop-floor documentation Applying strong knowledge of fabrication processes including laser, plasma, and waterjet cutting, forming, machining, welding, and finishing Ensuring GD&T, tolerancing, and material specifications are correctly applied Coordinating closely with production managers, weld supervisors, machinists, and external suppliers Driving design-for-manufacturability improvements to reduce cost, lead times, and rework Using ERP/MRP systems for job tracking within a job shop environment Promoting safety, quality, and continuous improvement across the shop floor Experience, Skills & Qualifications Extensive experience within custom metal fabrication or job shop engineering Strong CAD capability and experience approving fabrication drawings Sound understanding of welding standards and fabrication codes (AWS, ASME, ISO, or equivalent) Proven ability to manage multiple projects in a fast-paced manufacturing environment Strong technical communicator able to bridge customers, engineering, and production teams Organised, detail-driven, and commercially aware Hands-on, approachable, and comfortable spending time on the shop floor Decisive, accountable, and solutions-focused Structure & Progression Role reports directly into site leadership at Site Director or Managing Director level Opportunity to influence engineering and fabrication strategy during a period of growth Strong autonomy and visibility across the business Package & Benefits £40,000 to £50,000 basic salary Pension scheme 25 days holiday plus bank holidays If interested please apply or contact me via email for a confidental chat: TPBN1_UKTJ

Assistant Credit Controller Barnsley Contact Halo Personnel for Salary Info Mon Thurs: 08:30 17:00 (45 minutes lunch) Fri: 08:30 16:00 (1 hour lunch) To be considered for this position you will be required to have a minimum of 5 X GCSE Grade 4 and above, 5 GCSEs C or above, an NVQ Level 2 or a BTEC. You will be required to have some experience dealing with basic administration and receiving calls; however full-training will be given. Duties and Responsibilities of the Assistant Credit Controller: Producing applications for payment within Excel Resolving customer queries Working closely with the area sales team Sending copy invoices, pods, completion certs Cash allocation Liaising with internal departments Account reconciliations Attributes to fulfil the role of the Assistant Credit Controller: Excellent telephone manner Strong organisational skills Keen eye for detail as accuracy is important Positive and flexible attitude Reliable team player who is able to prioritise their workload Working well under pressure in a fast-paced environment Able to meet strict deadlines Confident communication with people at all levels Additional Info: Flexible working hours after 3 months of service 30 days holiday per year, including 8 statutory days, increasing to 33 days after 6 years of employment On-site canteen area and kitchen facilities Company Overview: Our client is a privately owned manufacturer of fitted kitchen, bedroom and bathroom furniture; the organisation has been in operation for over 50 years and has experienced growth year on year.They operate nationally and have around 50% share of the private housing market and work with house builders such as Barratt and Taylor Wimpey and they also supply to one in every three kitchens to the social housing market. We have recruited for this company for almost 20 years, we can provide you with the best support throughout the application process, fast-track your CV to the hiring manager and give you the best guidance to be successful in your interview - Call us to discuss the salary and how to proceed! TPBN1_UKTJ

Amazon Marketplace Manager Reporting to: Head of Ecommerce Location: Countrywide Healthcare Office - Barnsley, Yorkshire Full Time / Permanent 37.5 hours per week Role Overview: We are looking for a full-time Amazon Marketplace Manager to join ourteam atCountrywide Healthcare, part of thePHS Group.The successful candidate will be a dynamic self-starter, who is confident in managing the full UK Amazon account from end-to-end, with a commercial mindset and previous experience having worked on the Amazon platform. The ideal candidate will have an entrepreneurial outlook and be autonomous in the management of the account. This role willsupport our ambitious growth plans on our Amazon marketplace to grow sales and profitability. Working closely with our multi-disciplinary online team.Backed by a collaborative, ambitious team, and a strong brand, youll have the tools and autonomy to succeed. Key Responsibilities: Manage a portfolio of products across the Amazon marketplace via Seller Central, with full responsibility for sales performance and hitting KPIs. Outline the pricing cost matrix and promotional strategy, constantly reviewing performance to ensure we get the buy box on listings. Navigate routes to market for products between FBA & FBM listings, outlining profitability and forecasting sales opportunities. Review all listings to ensure there is consistency in titles, images and product information, continuously optimising content to maintain a fresh and engaging brand presence. Regularly update product data, keywords & additional listing fields to boost visibility on search pages. Setup and manage sponsored product campaigns, reviewing ACoS performance weekly. Conduct an SEO audit across Amazon, reviewing ways to improve keyword coverage and search visibility. Create and uploadA+ Contentfor Amazon listings to drive conversions on key lines. Check health scores on the Amazon account to ensure we continuously improve listing quality & product rankings. Conduct weekly competitor research on Amazon and other platforms, identifying trends and opportunities. Analyse customer reviews and return reasons to identify listing improvements or product updates. Develop and implement strategies to improve product visibility, sales and customer satisfaction. Own and devise a promotional calendar, mapping out vendor support whilst outlining pricing campaigns and initiatives to drive sale volumes. Work closely with the commercial and supply chain teams to align marketplace strategies with overall business goals & objectives. What we're looking for: 3+ years experience in managing products on Amazon Seller Central or Vendor; experience in eBay or other marketplaces also desirable. Strong knowledge and understanding of the Amazon Marketplace, Amazon Advertising & Amazon SEO, with experience in the difference selling mechanics between B2C & B2B models. Data-driven mindset and commercially astute, with a focus on ROI and the ability to translate insights into actionable strategies for growth and extract key trends from data. Proficient with e-commerce platforms and tools, e.g. Google Analytics & strong knowledge of Microsoft Excel. Strong commercial awareness and the drive to achieve KPIs and Revenue targets. Ability to work autonomously with an entrepreneurial mindset, prioritising tasks and meeting deadlines in a fast-paced environment. Strong interpersonal skills both written and verbal & able to work in a team. Accuracy and attention to detail. Bachelor's Degree; Marketing / Advertising / Business / Finance (preferred) What Youll Receive in Return: Salary: £35,000.00 Buy / Sell Holiday Scheme Company Pension Scheme Ongoing Training & Development PHS Perks: Access discounts at over 800 retailers Free access to Virtual GP for you and your household On-site Free Parking Why Join Countrywide Healthcare? Were a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, youll be part of a business that values ambition, collaboration, and doing the right thingalways. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day.Based in the Barnsley area for over 29 years, Countrywide Healthcare are the leading specialist of healthcare consumables and equipment to the care sector and public. The business has an unrivalled reputation and has enjoyed fantastic sales growth to £38m in our last financial year. At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process TPBN1_UKTJ

Job Description Job Role: Tutor Reports to: Contracts Manager Hours: 37.5 hours per week Location: Home Based/Field Based- as required by the business. Salary: £28,000 to £30,000 per annum Introduction and Job Purpose To support learners to be the best versions of themselves through achieving their potential. To develop wider skill areas such as Warehouse and Health and Safety. This role will enable learners to achieve success by providing high quality professional teaching, training, assessment, coaching and mentoring in: Vocational Detail Responsible for delivery and assessment of the following qualification areas: Warehousing Principles (upto L2) Health and Safety (upto L3) Employability (up to L2) at Level 2 will be required from time to time to support learners in upskilling to access and achieve sector technical qualifications. Key Responsibilities Curriculum Intent Plan a robust, cohesive and challenging learning curriculum that meets relevant industry and Company requirements. Inclusive of: Curriculum Plans, Schemes of Learning, Vocational Initial Assessments, Training Plans, Delivery and Assessment Materials Plan for and effectively apply differentiation, as required, for the learning programmes of all new learners, agreeing targets and reviewing progress through the effective and robust use of Individual Learning Plans. Identify additional learning needs for learners and work with the Learner Experience Manger to agree how these will be met. Ensuring that these needs are then met to support learners is progressing and achieving. Promote high expectations of all learners. Proactively work as part of the team, participating in and contributing towards; meetings, standardizations, improvement plans, self-assessments. Curriculum Implementation Support and develop learners to maximize their full potential and ensure attainment of learning aims and progress towards their individual goals and aspirations. Including of providing subject specific knowledge, skills and support as part of the IAG learners receive. Deliver engaging, dynamic, high quality learning programmes, in-line with the Company's Curriculums so that learners obtain substantive and meaningful new knowledge, skills and behaviors that support their progression and future employment prospects. Identify and escalate concerns timely for learners who are not making planned progress or who are at risk of the leaving the programme early. Creating and managing interventions and action plans to support learners progress, complete and achieve. Including effective and efficient management of learner attendance and timekeeping in line with company policy/ process. Keep up-to-date with teaching and assessment practices and occupational knowledge and skills within subject area of specialism. Review learner work and progress and action, providing both formative and summative feedback to; recognize progress and achievement, identify areas of improvement and to stretch and challenge learners. Act as an ambassador for the Company promoting high expectations, safeguarding, British Values, behavior and welfare. Demonstrate best practice through promotion and embedding of English and Math's, Equality and Diversity, Safeguarding, British Values and Prevent as appropriate into learning/delivery. Curriculum Impact Maintain all required records, as specified by the Company, to ensure that all documentation meets internal and external standards, including the Caseload tracker. Ensure systems (Moodle, CRM) are up to date and reflects progress learners are making at all times Majority of learners to complete and achieve learning programmes, in line with the KPI's below KPI Minimum Standard Learners on track 80% Timely Achievement 80% Overall Achievement 85% Compliance and Audit 100% Learner registers to be complete and compliant within initial 15minutes of session start time, for both morning and afternoon sessions. Learner notes in Moodle to be kept up to date at all times, ensuring comprehensive learner profiles are being built and auditable. Group Profiles/Trackers to be updated at the end of each session and reviewed weekly with Management. This job description provides an overview of the responsibilities and principal accountabilities of the role at this point in time. Your responsibilities/accountabilities will include but will not be limited to those detailed. It is anticipated that the content of roles will evolve and change over time, providing opportunities for personal development. You are expected to be flexible in taking on responsibilities that currently fall outside of this role description, but which are commensurate with your level of seniority. General Duties Maintain professional standards for Teachers and Trainers in Education and Training. Instill and promote passion in learning and its relevance to employment Uphold high expectations of self and others Promote and contribute towards delivery of the Company's Policies, inclusive of but not limited to; Safeguarding, Health and Safety, Prevent, Covid-19 and Equality and Diversity. Ensure compliance with relevant legislation (e.g. Data Protection/GDPR, Copyright, etc). Undertake other duties as may reasonably be expected within the scope and objectives of the post. Essential Behaviours Working practices promote and comply with the Vision and Values of Challenge-trg Skills Ltd. Act in a calm and professional manner at all times. Be upbeat, proactive and positive, with a 'can-do' attitude. Be professional and presentable at all times. Have a flexible approach to work and changing circumstances. Willingness to work extended or unsociable hours. Be able to communicate at all levels. Company Development Contribute to the Companies improvement strategy. Deliver the company's quality improvement agenda. Ensure that Company policies are complied with and implemented effectively. Support the Company to become a regional leader through innovative, promotional activities and events. Safeguarding Challenge-trg Skills is committed to creating a safe learning environment and prioritising the welfare of children, young people and vulnerable adults and expects all staff to share this commitment Prevent Challenge-trg Skills is committed to ensuring we comply with the prevent duties, and as such all staff are required to ensure that learners are prepared for modern life in Britain and that they promote the fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with a different backgrounds, faiths and beliefs. Equality and Diversity Challenge-trg Skills is committed to ensuring that regardless of background that staff, learners, business receive the best possible services. Pre-employment It is a condition of employment that the post holder must provide a satisfactory DBS, two references, Right to Work, and, as necessary, Occupational Health Clearance prior to employment. Quality Support Challenge-trg Skills to be fit for purpose, contributing to the quality assurance and cycle processes to ensure we deliver the services of Challenge-trg Skills. There is considerable importance attached to the public relations aspect of all work undertaken by Challenge-trg Skills. It is a prime objective of all staff to project a positive public the image of Challenge-trg Skills and to assist all enquiries providing the highest standards of delivery and service. Growth Work to develop and deliver a wide range of programmes required to meet our customers' needs, in flexible and innovative ways. 'Improving lives, Building Futures & Enhancing Business' Vision To deliver our mission, we will focus on: Improving Lives, Building Futures, and Enhancing Business. Delivering employer focused, learner centric courses. Providing quality training that meets the needs of our learners, our partners and our employers. Maintain excellent local community relationships whilst supporting & upskilling learners from deprived, under privileged areas into sustainable employment. Providing a friendly, supportive, exciting & challenging environment for our customers & staff. To consistently exceed the performance targets set internally & by our external. Values Celebrate Success. Respect & value each other working with honesty and integrity. Inspire - to be positive and creative. Strive to achieve goals. Passionate about excellence. Putting People at the heart of Challenge-trg Skills Customer orientated, ensuring our services meet the expectations and requirements of Challenge-trg Skills. Challenge-trg Skills expects all members of staff to work effectively as part of a team, or teams, delivering high quality education and support to staff and learners. Company Benefits Include: Working as part of an award winning, large national group, where no two days are the same and every individual makes a difference. Access to and use of Wagestream, which allows you to track and access your wages early free of charge, along with a wide range of advice and support services. Comprehensive Employee assistance programme. Life Assurance Policy including free access to a virtual GP Service. Flexible working arrangements Company Benefits Include: Working as part of an award winning, large national group, where no two days are the same and every individual makes a difference. Access to and use of Wagestream, which allows you to track and access your wages early free of charge, along with a wide range of advice and support services. Comprehensive Employee assistance programme. Life Assurance Policy including free access to a virtual GP Service. Flexible working arrangements Person Specification Job Title: Essential Skills Tutor Reports to: Contract Manager *Selection Criteria: A= Application Form I = Interview T = Test/Personality Profile P = Practical exercise Essential or Desirable Method of Candidate Assessment A, I, T or P Educational/ Vocational Qualifications 1. Recognised Teaching Qualification Level 4 or 5 Min Level 3 Essential Desirable A, 2. Assessor qualification Essential A, 3. Verifier qualification Desirable A, 4. Level II in English and Mathematics/Functional Skills Essential A, 5. Evidence of Continuous professional development Essential A Experience and Skills 1. Experience of working as a Tutor delivering a range of programmes in your area of specialism/s. Essential A, I, 2. Working knowledge of Safeguarding, Prevent and Fundamental British Values. Essential A, I, 3. Experience of supporting and managing learners aged 16+ to achieve positive outcomes. Essential A, I, P, 4. Experience of developing curriculums, materials and resources suitable to meet a range of learner needs. Essential A, I, 5. Able to demonstrate a range of Pedagogies to deliver engaging, dynamic and innovative training. Essential A, I, P, 6. Effective planning, time management and organisational skills Essential A, I, P, 7. Strong written and communication skills imparted to learners Essential A, I, P, 8. Attention to detail with a right first-time mentality Essential A, I, 9. Able to respond flexibly and quickly to the demands of the role Essential A, I, 10. A relentless commitment to excellence and quality Essential A, I, 11. Demonstrates best practice with regards to confidentiality and accountability whilst working in a fast-paced environment. Essential A, I, 12. Flexible approach to working hours due to some evening and weekend work on an ad-hoc basis Essential A, I ctrg limited is acting as an employment business in relation to this vacancy. We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. TPBN1_UKTJ

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