Customer support manager jobs in NewportCrear alertas

Senior Raw Materials Technologist Location: Rogerstone Working Hours: 08:00-16:00, Monday-Friday Salary: Competitive Salary + benefits About the Role This is a key technical role focused primarily on compliance, supplier management, and raw materials expertise. You will play a central part in ensuring the quality, safety, and integrity of our raw materials, supporting both customer expectations and internal standards. While predominantly office-based, you will develop strong relationships with both suppliers and internal teams, and you'll have opportunities for meaningful factory interaction. Key Responsibilities • Act as deputy to the Raw Materials Manager, providing technical leadership and expertise., • Own daily supplier engagement, including specification approval, performance monitoring, and routine communication., • Lead and participate in weekly supplier meetings, KPI reviews, and raw material-related discussions., • Conduct supplier visits to assess compliance, address issues, and support continuous improvement., • Support NPD teams with raw material input, including sample reviews and approvals., • Provide technical guidance on raw material issues, working cross-functionally to resolve challenges., • Assist with inbound goods concerns and ensure that raw materials meet all technical and customer requirements., • Work closely with factory teams as required, acting as the in-house expert for raw materials. About You We're looking for someone who: • Has strong experience in raw materials within the food manufacturing sector (essential)., • Understands technical compliance, specifications, and supplier management., • Can quickly build knowledge across a wide range of materials and categories., • Communicates confidently with suppliers, customers, and internal teams., • Is highly organised, proactive, and able to balance multiple priorities., • Enjoys a role centred on compliance and supplier interaction more than factory-floor activity. Benefits • Up to 33 days Annual Leave including Bank Holidays, • Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year, • Company Pension Scheme, • Boparan Restaurant Group Discount, • Cycle2Work Scheme Why Join Us? As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us. #meals01

Spherical Search has recently partnered with a well-established Analytical Testing and CRO services organisation specialising in inhalation and nasal drug delivery. The company works with a broad range of pharmaceutical, biologics, and device organisations on a global scale. We are currently seeking a Senior Scientist to join the team in an on-site role, based within a commutable distance of Cwmbran, Wales. ROLE OVERVIEW • Support the Associate Manager, Pharmaceutical Development with the organising and planning of project activities with your group utilising the most effective use of equipment, resources and skills dependent upon customer requirements for assigned projects., • Provide solid scientific and technical support to the team of scientists and analysts, customers and project teams as required., • Provide and support training of analysts and team members. LIVE OUR VALUES Ensure you are an advocate and role model for exemplary performance aligned to the company values in everything you do: • We respect and trust people, • We believe in the value of each individual, • We challenge ourselves to take initiative and develop our full potential, • We promote teamwork and cooperation at all levels, • We strive for relationships that are based on openness, honesty and feedback Job descriptions cover approximately 85% of a role and are not an exhaustive list of responsibilities and duties. You are expected to carry out other activities that are within reasonable scope of the role. BASICS • Promote the organisation’s best interests at all times by the positive and effective manner in which you perform your duties., • Complete timesheets, expenses claims and appraisals in a timely manner as specified by stakeholders., • Maintain an up to date training record and submit to your line manager at least every 6 months for review, making updates and amendments as necessary., • Read and understand all assigned SOPs via the QMS system in the timeframe specified., • Ensure confidential information pertaining to the company is not divulged to third parties without appropriate legal framework or permission., • Use of IT equipment (e.g. phones, laptops, etc.) is in line with appropriate company policies., • Maintain attributable, legible, contemporaneous, original and accurate records of all official matters. PEOPLE • Inspire all departmental team members by personal example and good work ethic, ensuring alignment of work conducted to the values, vision and core strategy., • Ensure the scientific team working on projects within the group/project team are sufficiently trained and competent to perform requested tasks., • Support and deputise for the Associate Manager, Pharmaceutical Development as required, representing your team and presenting a broad overview of progress, successes and challenges to the Head of Department., • Participate in the recruitment process of new team members., • Provide support and supervision as required to ensure experimental tasks are carried out with scientific rigour and in accordance with appropriate SOPs. SCIENCE & RESEARCH • Provide scientific and technical leadership to project teams and clients., • Provide training (either externally or internally) in specialist or scientific skills., • Conduct data analysis and manipulation and support the assessment and interpretation of work conducted., • Make comprehensive records of all work and write formal reports where requested., • Author and support the production of material intended for publication, including conference posters and peer-reviewed journals., • Act as an ambassador in specialist areas and actively participate in the scientific and industrial community., • Perform research and development activities delivering new technologies, processes or knowledge as agreed with group leadership., • Present data and technical results diligently internally, communicating clearly and responsibly., • Review new developments in the area and remain up to date with current literature., • Review and approve analytical data and results., • Provide support and supervision as required to ensure experimental tasks are completed accurately., • Assist in, or perform, research, method development and validation for new methods or services offered. QUALITY & REGULATORY COMPLIANCE • Support the Associate Manager, Pharmaceutical Development in ensuring work is conducted to Good Manufacturing Practice (GMP) standards and meets required expectations., • Lead by example, ensuring all data recorded aligns to Good Documentation Practice procedures and ALCOA+., • Ensure all assigned SOPs are read and understood within required timeframes., • Ensure your training record is up to date and audit ready at all times., • Review work records and provide evidence of ongoing competency assessments., • Approve routine quality checks and support trend analysis activities. CONTINUOUS IMPROVEMENT • Plan, design and implement initiatives and recommendations to progress work programmes., • Identify inefficiencies and improvements in workflows, processes and systems promptly., • Complete assigned improvement projects on-time and in-full., • Demonstrate continued commitment to continuous education, learning and personal development. CUSTOMERS & SERVICE • Attend project team meetings as requested or selected., • Communicate issues on projects and programmes immediately to the Associate Manager, Pharmaceutical Development to prevent unapproved work continuing., • Lead by example, treating customers ethically and with respect., • Support report writing to ensure data is presented to the highest quality standards., • Present data and technical results diligently both internally and externally, communicating clearly and responsibly. HEALTH, SAFETY & THE ENVIRONMENT • Demonstrate and support high levels of health, safety and environmental awareness, initiatives and procedures., • Enhance the health, safety and wellbeing of colleagues., • Ensure you are suitably trained and experienced to conduct work safely., • Ensure generated waste is disposed of and managed responsibly., • Ensure accidents are logged correctly and support subsequent investigations., • Ensure identified risks are raised promptly with the appropriate health and safety lead. SYSTEMS AND PROCESSES • Contribute to line manager systems and processes, ensuring they remain fit for purpose and compliant., • Author and review SOPs for equipment and processes as requested., • Identify and deploy efficiency gains in laboratory and analysis processes., • Ensure experimental tasks are carried out with scientific rigour and in accordance with SOPs., • Ensure data recording practices align with ALCOA+ principles., • Ensure IT system issues are logged promptly and resolved., • Assist with the compilation and roll-out of training modules as required. CAPABILITIES & TECHNOLOGY • Order process-specific consumables and ensure continuity of supplies., • Support evaluation, selection, procurement and implementation of new equipment., • Assist in ensuring safe and efficient operation of laboratories and facilities., • Maintain excellent levels of housekeeping and conduct informal reviews or audits., • Communicate additional IT or technology needs to line management. ROLE CONTEXT COMMUNICATION & COLLABORATION Ensure effective communication and collaboration with other internal groups on: • Resource management, • Health, safety and environmental concerns, • Training and personal development, • Customer programme progression and issue resolution, • Management and sharing of facilities and capabilities INTERFACES / RELATIONSHIPS Internal: Line Manager, Senior Scientists, Pharmaceutical Analysts, Project Management, Quality Assurance External: Clients, stakeholders, regulatory authorities, external service vendors (CMO/CRO), equipment providers, academia, professional bodies and key opinion leaders SCOPE People / Reports: Deputise for line manager in absence and oversee Pharmaceutical Analysts as required. Laboratory: Ownership of designated laboratory workspace. Equipment: Ownership of assigned IT equipment. ENVIRONMENT Place of Work: Office and laboratory based. Laboratory presence is encouraged to ensure standards are maintained. Home Working: Requires prior approval from line manager. Travel: Up to 10% of time away from site for training, inter-site support or customer/third-party assistance. Travel to split site may be required. Working Arrangement: • Standard: 37.5 hours per week, Monday to Friday, core hours 09:00–17:00, • Exceptions: Occasional evening or weekend work or travel as arranged with line manager EDUCATION, EXPERIENCE & RELEVANT SKILLS EDUCATION & QUALIFICATION • Preferably a first degree in a science, pharmacy or relevant discipline of grade 2.1 or above. SKILLS & EXPERIENCE • Experience in inhalation or respiratory product development or research., • Understanding of regulatory requirements (e.g. GMP, ICH, COSHH)., • Proven team player with experience providing guidance to colleagues., • Relevant scientific or technical experience gained within a pharmaceutical or academic environment., • Some customer-facing experience is advantageous., • Proactive and organised with the ability to prioritise and manage multiple tasks., • Ability to communicate effectively with personnel at all levels., • Proven flexibility in adjusting to evolving workloads and remaining calm under pressure., • Demonstrates adherence to and promotion of company values at all times.

Spherical Search have partnered up with a well-known Analytical Services/CRO company who specialise in the inhalation and nasal drug delivery space, working with a range of pharmaceutical companies and drug delivery device developers. My client is currently looking for a Project Manager to work at their Cwmbran site. This would be a hybrid role with the option to work from home some days. ROLE OVERVIEW • To manage the delivery of the revenue generating portfolio of work for our customers, internally and externally efficiently and effectively., • Forming temporary teams within the company to bring about the successful completion of defined deliverables for our customers, • To manage and support the delivery of internal and research/development projects as required when part of the active portfolio, • Maintain and improve project management processes, supporting or leading their establishment and development as required, • Work closely with project teams to align timelines, ensure deliverables are achieved, provide excellent customer service and customer-experience when working with us, • Lead the technical teams to deliver on their commitments within the timeframes/budgets identified, limiting the impact of scope-creep and additional costs/wastes, • Manage customer complaints, issues or challenges robustly, swiftly and decisively, seeking senior support if required in a timely manner, • Liaise with other department leaders to define, prioritise, and progress projects, supporting effective resource deployment, • Forecast and report accurate financials for client accounts, • Effective communication of all projects to all required parties, including internal stakeholders, resource managers, customers, suppliers and senior leadership, • To enhance the reputation of the company continuously JOB DETAILS / RESPONSIBILITIES • Job descriptions cover approximately 85% of a role, and are not an exhaustive list of responsibilities and duties. You are expected to carry out other activities that are within reasonable scope of the role. BASICS • Always promote company’s best interests by the positive and effective manner in which you perform your duties, • Maintain an up to date training record and submit to your line manager at least every 6 months for review, making updates and amendments as necessary, • Read and Understand all assigned SOPs via the QMS system in the timeframe specified, • Ensure confidential information pertaining to the company is not divulged to 3rd parties without appropriate legal framework or permission., • Use of IT equipment (e.g. phones, laptops, etc.) is in line with the appropriate company policies. PROJECT MANAGEMENT RESPONSIBILITIES • Leading the planning, implementation, and delivery of projects within the company portfolio, • Working with resource leaders (Heads of Department/Principal Scientists) to form project teams and manage the resources for delivery, • Planning and scheduling project delivery timelines and expectations with customers, • Ensuring deliverables meet the required specification and quality definitions within the contract, • Ensuring project management processes, systems and expectation are fully complied with in the project lifecycle demonstrating full oversight and control of a programme (e.g. decision logs, meeting minutes, invoicing, deliverables entries, SAP interactions), • Managing changes in scope of a project diligently and swiftly, preparing documentations, communication and ensuring the customer relationship is enhanced through diligent changemanagement practices, • Tracking of project performance and taking corrective actions needed (e.g., deliverables, onboarding, etc.), • Managing client relationships in line with our values, while ensuring positive customer-experience is conserved, • Evaluating project outcomes and measurement of successes, supporting the advancement PEOPLE • To inspire all departmental team members by personal example and good work ethic, ensuring alignment to the work being conducted to the values, vision and core strategy, • Accountable for ensuring training plans are followed, • Ensuring absences are logged and tracked in the system and are not in conflict with any other team members or key events, • Accountable and responsible for ensuring adequate resource levels are available vs. the portfolio, recruiting new team members as required SCIENCE & RESEARCH • Participate in any relevant conferences and training packages to enhance technical understanding, • Act as a PM for R&D projects when accepted as part of our active portfolio, working with internal stakeholders to deliver non-revenue generating deliverables QUALITY & REGULATORY COMPLIANCE • Ensure all assigned Standard Operating Procedures (SOPs) are read and understood within the requested timeframe, seeking clarification on any points not understood or that can be executed practicably immediately, • Contribute to the authoring of SOPs and Business Operating Procedures (BOPs) as required, • Review and approve SOPs and BOPs for areas you and your group are involved in, • Ensure periodic reviews are conducted in timely manners and are not delayed, • Ensure your training record is up to date and complete at all times (audit ready) CONTINUOUS IMPROVEMENT • To identify inefficiencies and improvements in workflows, processes and systems honestly and promptly, • To complete improvement projects on-time, to-track and in-full, where assigned CUSTOMERS & SERVICE • To seek to reduce cost and waste whenever possible, • To coordinate and host on site client visits and teleconferences, • Attend any offsite meetings/conferences deemed necessary, • Ensuring the on-time and in-full completion of revenue generating tasks wherever possible including mitigating challenges effectively, • Ensuring you communicate plan changes/challenges quickly to relevant stakeholders, • Ensuring excellent client relationships are maintained or enhanced as projects and work progresses, • Communicating issues on projects and programs immediately to project team and customers if required (ensuring unsanctioned or unapproved work does not continue), • Ensuring work being conducted by the team is within scope of the current contract, • Ensuring work outside of the current contracts is not progressed without customer/senior management approval and captured in change orders as required, • Lead by example, treating our customers ethically, with respect and demonstrating exemplar levels of honesty and integrity with the work we do, • Manage our customers’ expectations realistically and ensure commitments are honoured, communicating expediently when they cannot be, • Ensure project review meetings are held at an appropriate time across the duration of the project, with the appropriate key stakeholders in attendance HEALTH SAFETY & THE ENVIRONMENT Ensure any accidents are logged correctly (accident book or EHStar) and promptly. SYSTEMS AND PROCESSES • Ensure systems and processes are fit for use always, challenging and improving if necessary, supporting the properly managed change/improvement process, • Responsible and accountable for ensuring you follow all defined systems and processes completely, adhering to process steps and requirements, • Ensure issues with IT systems are logged with a ticket. Do not allow issues to continue without resolution, • Drive adherence to recognised revenue and invoicing commitments each month in order to meet targets as closely as possible, • Ensure invoicing and reporting of financial figures is accurate and compliant to relevant guidelines, • Understand and adhere to financial regulations and processes as they pertain to your work CAPABILITIES & TECHNOLOGY • Ensure excellent levels of housekeeping to ensure standards are maintained after you have conducted work in those areas, • Ensure issues, problems or improvements with the use of the facilities is communicated to the Operations Coordination group promptly, supporting improvements if necessary ROLE CONTEXT COMMUNICATION & COLLABORATION To ensure good communication and collaboration with all other groups on: • Resource management and planning, • Health, Safety and Environmental concerns, • Training and Personal development, • Business Development and new opportunities and clients, • With customers on how their programs are progressing and supporting prompt issue resolution, • Managing and sharing the facilities and capabilities EDUCATION & QUALIFICATION Preferably a degree in a science, pharmacy or relevant discipline of grade 2.1 or above Preferably Project Management qualification (APM, Prince 2 or equivalent) SKILLS & EXPERIENCE • Proven project management experience of a minimum of 1 year and willingness to work collaboratively to achieve results, • Demonstrated proactive and organised approach, able to exert influence over those whom they do not have direct authority and proven ability to prioritise and manage multiple tasks, • Excellent customer related experience and client facing skills, • Ability to communicate and work with personnel of all levels, internally and externally, • Proven flexibility in adjusting to a rapidly evolving workload and remaining calm under pressure, • Displays adherence to and promotion of the company values at all times

We are seeking great talent to help us build The DNA of tech.® Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at . Do you want to help us build the DNA of tech.? Vishay is currently seeking applicants for a Manager Product Engineer Automotive. You will be responsible for overseeing all phases of product engineering, new product development and production support for our Automotive Mosfet product line. Job Location: The ideal candidate will be working near one of the Vishay offices near Newport, UK, Taipei, Taiwan or Binan, Philippines. What You Will Be Doing • Hands on technical management of New and established products within the Automotive MOSFET Division, reporting into the Head of Auto Product Engineering, • Manages New product introduction of leading-edge products from product definition and development through to characterization, qualification, and release phases, liaising with Market development, R&D, Package, Device design and other manufacturing organizations, • Supports product problem solving with manufacturing, CQM, Product marketing and Application organizations within a fast-paced Automotive customer environment, • Defines technical management presentations related to technical problems and project status, • Liaise with Europe and Asia Pacific wafer fabrication and package assembly operations and engineering teams in yield enhancement and quality improvement programs, • Defines and reviews Automotive product datasheets and technical specifications, • Bachelor’s degree in electrical engineering, Physics or Microelectronics or similar, • Product engineering experience or similar field with good knowledge of Discrete Power MOS semiconductor devices and Trench MOS Technologies, • Strong multi-tasking project and technical skills are required to drive new product introduction from product definition through to device characterization, qualification and final datasheet release to sales, • Strong experience in product / process problem solving using statistical data analytics leading-edge yield management software, • Experience in the support of offshore facility to facility product transfers (package and wafer), • Familiarity with Automotive AEC Q101 testing and qualification requirements/ methods is a plus, • Familiarity with MOSFET semiconductor ATE (automatic test equipment) Wafer and Package test methods are an advantage, • Must have experience in interfacing with offshore Product Engineers - Europe - Asia- USA and drive international teams in a collaborative and time conscious fashion, • Familiar with 8D and FMEA processes and concepts

Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK’s largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued success they are now looking to recruit a Compliance Analyst to allow them to continue their exciting growth plans. Their aim is to take the service they offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with their values. Does that sound like something you’d like to be part of? As a Compliance Analyst you will support the Compliance Department in ensuring that our client meets its regulatory, legal, and governance obligations. This role is focused on delivering day to day monitoring and quality assurance activity, helping to identify risks, ensure controls are effective, and drive improvements across the business. Role responsibilities Monitoring & Assurance • Carry out thematic monitoring reviews, file checks, and QA testing in line with the monitoring and quality assurance framework., • Document and escalate findings clearly, highlighting risks and recommending remedial actions., • Support the tracking of open actions and assist in verifying closure of remedial work., • Assist in preparing monitoring reports for the Compliance & Monitoring Manager., • Make recommendations for enhancements to the monitoring framework as well as potential topics for future thematic reviews. Compliance Support • Support colleagues with regulatory queries by providing accurate and timely information., • Contribute to fraud prevention activities. Governance & Reporting • Contribute to MI reporting for internal stakeholders, collating data on monitoring activity and compliance performance., • Ensure that monitoring documentation is maintained and up to date. Collaboration & Development • Work closely with colleagues across the business to ensure understanding of compliance requirements., • Take part in training and development opportunities to build knowledge of FCA regulations and assurance skills., • Support team initiatives to embed a strong culture of compliance, transparency, and accountability. Key skills required • Previous experience in compliance, assurance or risk role within financial services, • Good working knowledge of FCA regulation, particularly Consumer Duty, CONC, SYSC and DISP., • A-Level qualifications or higher, • Proactive and inquisitive approach with a willingness to learn, • Excellent analytical skills with a keen attention to detail So, why would you want to work here? They have a great working environment, and they are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It’s a truly collaborative place to work. They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you’ll never be too far away from colleagues. This role is based in Newport, with 2 days in the office per week, giving you the best of both worlds. Benefits you can expect: • 25 days annual leave + bank holidays, • 2 additional days holiday after 5 years’ service, • Birthday day off, • Opt in Private Medical Insurance, • Subsidised gym membership at £18.75 a month, • Cycle to Work Scheme, • Buy Annual Leave Scheme, • Half day seasonal shopping, • Auto enrolment pension – 3% employer contribution subject to eligibility, • Life Assurance 3 x basic salary Employee Assistance Programme available Our client is proud to be a member of Stonewall’s Diversity Champions programme and are committed to improving workplace inclusion.

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Newport & Surrounding areas (Ideal postcode NP10) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. WHAT YOU’LL DO Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. ABOUT YOU • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • You may have previous experience in Direct Sales/Convenience or FMCG., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. WHAT WE OFFER • A starting salary of £29,750, smash your targets and earn a 20% quarterly bonus!

Newport, Isle of Wight hybrid working available We are looking for an Area Housing Manager to join our Housing team here at Southern Housing. Youll manage a team providing an effective and efficient housing management service to residents. This is a permanent, hybrid role (minimum 2 days in office)based at our Courtyard office in Newport, Isle of wight. About us Here at Southern Housing, our vision is to create communities where everyone has a safe home in a place where theyre proud to live. Were one of the largest housing providers in the UK with over 77,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere affordable to call their own. Were big and were local. Residents are at the heart of all we and we use our size to influence positive change in the areas where we operate. Our culture is what makes us unique and stand outfrom other organisations. There are many different cultural elements that are importantto us, including: Our HEART values- Honest, Efficient, Accountable, Respectful and Trustworthy Our commitment toEquality, Diversity and Inclusion (ED&I) The importance we place on collaborating and having fun together Our commitment togreat work life balance and positivewellbeing About the role As an Area Housing Manager, youll manage a team to provide an effective and efficient housing management service to residents. The team manages stock dispersed across the Isle of Wight. Youll be the Custodian of Place, embedding the model and ensuring your team meet the regulatory standards with regards to Housing Management, good practice, policies and policies. Youll be a role model and lead your team to be professional, empathetic, polite, courteous, and hard working as well as proactively resolving issues when they find them, in a safe and efficient manner. Youll drive a performance culture on continuous improvement, accountability and personal responsibility and manage team performance to consistently meet KPIs. Responsibilities will include: Managing and motivating your team to deliver exceptional housing management services to our residents. Working collaboratively with your regional management team and peers to ensure resources meet demand. Managing individual team members and be responsible for staff development within the team including, training, 1 to 1s, annual appraisals, objective setting and addressing performance issues. Delivering a customer focused, compliant, value for money service which embraces Southern Housing culture, legislation, and best practice. Ensure compliance with all relevant policies and procedures and good neighbour management. Providing leadership and direction to your team. Drive performance, achieving targets, balanced with a strong customer focus and our ambition to be a fair and including organisation. What youll need Excellent written and verbal communication skills Experience or ability tolead or manage an area team, with the ability to work across the regions and departments. Ability to manage complex case work Experience or ability to manage budgets Ability to work with key stakeholders internally and externally Experience of complaint resolution Ability to interpret and analyse data to produce action plans, with experience of presenting reports to Regional Management team and beyond. Ability to provide effective supervision and support to your direct reports Please note, in your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Closing date: Friday 9 th January 2026 at 23.59pm. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach. TPBN1_UKTJ

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.In order to provide key customer project management focus across some key programmes, we are looking to recruit a Project Manager to support onsite at our customer whilst supporting the SESUK leadership

Our Newport Transport branch is seekingan experienced Shift Manager to join our team. Hours: 40 hoursper week Salary: £32,000 - £35,000, depending on experience Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed? As the successful applicant, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery. This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. Who are we? Loomis UK has a strong national presence and is part of the Loomis Group a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society. The role As a Shift Manager , you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area. Reporting to the Operations Manager, the successful applicant will be responsible for the day-to-day management of the Branch Operations, overseeing a team of Delivery Drivers & Vault Operatives ensuring deliveries, collections & storage activities are made safely, cost-effectively and in accordance with customer service agreements. You will champion our Customer First approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards. The role of a Shift Manager will require working flexibly and, as key holder, you will be expected to be available for out of hours alarm response on a roster basis. The values of our organisation - People, Service, Integrity are fundamental to shaping our culture and the way we manage our business. About you To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills. We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team. Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role. Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills. We also have some specific criteria that you will need to meet: You must be able to pass criminal record, personal credit and ID checks You must have verifiable 10-year employment/unemployment/educational history An SIA licence would be beneficial (but not essential, as we can support you in attaining one) In return we offer the following: 33 days annual leave per year (including bank holidays) Life Assurance Employee Assistance Programme (EAP) A safe and supportive culture MyRewards over 3000 discounts for everyday life Pension scheme Cycle to Work scheme Progression opportunities You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities. If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history. We look forward to receiving your application. TPBN1_UKTJ

My job Quality Manager (Maternity Cover) Location: Carrickmacross Contract: 15 months FTC To lead out the Quality team to ensure compliance with all internal and external standards. To drive the technical excellence agenda and be responsible for the development of the Quality Management System. To lead customer and standard audits and support the operational teams in issue resolution. Responsibilities...

A Store Manager is responsible for management of the entire store’s operation, exceeding goals and expectations and providing quality customer service to our guests. The Store Manager is the primary person of responsibility, providing support and guidance to the employees. Store Manager will be pr

Shift Lead - Food - Newport Gwent Simply Food. Shift Lead in the Food department at Newport Gwent Simply Food. You will support the Team Manager and lead colleagues to deliver customer-first service, maintain standards, and drive productivity and compliance throughout the store.

In order to provide key customer project management focus across some key programmes, we are looking to recruit a Project Manager to support onsite at our customer whilst supporting the SESUK leadership and the internal engineering processes.