Customer support manager jobs in DundeeCrear alertas

Site Manager Scotland / Highlands Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom's Power Solutions team have a number of vacancies for Site Managers based in Northern Scotland. The main purpose of the role is to manage site based teams delivering the Green Recovery substation construction and maintenance works across the SSE North DNO region. The Site Manager will lead and to be part of a team installing and constructing electrical power distribution and transmission systems from 400V to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times Some of the key deliverables in this role will include: • Supervision and management of and installation of ground mounted and structure mounted power system components such as cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV., • Prepare and maintain the site H&S records;, • Order materials for site;, • Maintain, report and forecast site progress;, • Interact with customers representatives on and off site;, • Substantial previous experience of working on HV substation sites;, • Experience in supervision of staff and subcontractors;, • Electrically qualified and be capable of carrying out electrical work on HV equipment;, • SMSTS qualified; We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Company commercial vehicle, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Up to 25 days holiday plus bank holidays, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-RC1#Freedom#LI-remote

Project Manager Scotland – Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, with in our SSE North Scotland business, to lead a number of projects installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. The successful candidate will provide the overall management of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 33kv and occasionally 132KV. They will be responsible for the resourcing and management of small and large site teams, liaison with other Freedom Project Managers to secure resource and the interface with our client. Some time will be spent on site in various locations throughout the northern half of Scotland including all islands. Some of the key deliverables in this role will include: • Reporting to the Operations Manager, the senior project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver., • Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers., • To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour., • Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process., • Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently., • Good commercial awareness and completion of valuations against a set scope, • Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company’s attention any items that are not of a serviceable nature in a timely manner., • HNC/Degree in Electrical Engineering (and / or time served), • Good operational knowledge of electrical power distribution systems., • Site safety passport and/or experience of working on CDM sites., • SSSTS OR SMSTS is desirable, not essential, • Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • 25 days holiday plus bank holidays, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-RC1#Freedom#LI-hybrid

Assistant Residential & Commercial Lettings Property Manager Location: Dundee Job Type: Part-time (2–3 days per week, ideally Wednesday–Friday) Hours: No weekends | In-office IB Murray & Son is a well-established, family-run property firm and we are currently seeking an Assistant Residential & Commercial Lettings Property Manager to join our expanding Dundee office. This is a part-time position working closely with the Senior Property Manager, supporting the day-to-day management of a varied residential and commercial property portfolio. The role offers excellent variety and the opportunity to progress to full-time as the business continues to grow. Key Responsibilities: • Handling daily calls and emails, including enquiries from landlords and tenants, • Organising and conducting property viewings and inspections, • Preparing inventories, tenancy documentation, and leases, • Managing tenancy applications and assisting with rent reviews, • Coordinating maintenance, repairs, and renewals, • Has proven experience in property management or lettings, • Holds a relevant lettings qualification (preferred), • Is well organised, proactive, and able to manage their time effectively, • Is confident working independently and as part of a small team, • Is committed to delivering excellent customer service, • Part-time hours (2–3 days per week), • No weekend working, • Free parking, • Friendly, supportive working environment How to Apply: Please apply via this advert with your CV and a short cover note outlining your suitability for the role.

Audio Visual Project Managers Required Hutchison Technology - 1 x Dundee (Hybrid)/1 x UK (Remote) Full-time | Mid–Senior Level Hutchi is expanding, and we’re looking for experienced Audio Visual Project Managers who know how to take projects from customer order through to final sign-off — without losing control of programme, quality, or detail. If you thrive in a fast-moving, technically complex environment and enjoy turning well-considered designs into flawless installations, you’ll feel right at home here. About Hutchi We’re a Scottish technology company with over 30 years’ experience delivering high-quality audio, visual, lighting, access control, and network-integrated solutions for leading brands across the fitness, leisure, and retail sectors. Innovation, creativity, and technical excellence sit at the heart of everything we do — and as we continue to grow, we’re investing in the people who will help shape our next phase. The Role As an AV Project Manager at Hutchi, you’ll play a central role in delivering technically complex projects across the UK. You’ll bring structure, clarity, and confidence to every stage of delivery — from pre-start through installation and commissioning to final handover. This is a hands-on role, working closely with internal teams, clients, and third-party stakeholders to ensure projects are delivered safely, on time, to specification, and are commercially sound. What You’ll Be Doing • Working closely with Technical Sales to fully understand project scope, drawings, specifications, and constraints, • Managing customer communication, including attendance at pre-start, progress, and handover meetings, • Owning installation programmes and coordinating scheduling of resources to meet key milestones, • Coordinating project teams, providing clear direction and support to ensure high-quality delivery, • Arranging for procurement and deliveries, managing variations, and overall project profitability, • Tracking financial performance and maintaining commercial control throughout the project lifecycle, • Producing, implementing, and enforcing RAMS and maintaining high health & safety standards on site, • Coordinating with third-party suppliers, client IT teams, and other contractors as required What You’ll Bring • Excellent written and verbal communication skills, • Strong problem-solving ability and confident, pragmatic decision-making, • Proven experience delivering AV projects (experience with access control, IT infrastructure, or feature lighting is an advantage), • Project management experience within AV, ideally in a fit-out or construction-led environment, • A collaborative approach, working effectively with Sales, Design, Installation, and Service teams, • Solid commercial awareness, including cost control and variation management, • Resilience, adaptability, and a customer-focused mindset, • Full UK driving licence and willingness to travel as required, • Project management certification is beneficial but not essential What’s in It for You • Competitive salary and benefits package, • Genuine opportunities for career progression within a growing business, • The chance to work on high-profile, technically interesting projects, • A supportive, experienced team that values planning, professionalism, and quality We’re expanding, innovating, and building for the future — and we’re looking for people who want to grow with us. 📩 If this sounds like your next step, send your CV and cover letter to: Join Hutchi and help deliver exceptional AV experiences across the UK.

As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, oper

A luxury jewellery retail company in Dundee is seeking an Assistant Manager to support store management and enhance customer experience.

Our Assistant Managers continuously strive for customer-first excellence in our stores! CELEBRATE LIFE & EXPRESS LOVE Assistant Manager - Ernest Jones As Assistant Store Manager here at Ernest Jones in you'll join the team in a store within the local area. You'll support our Store Manager in achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You'll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly. At Ernest Jones you'll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special! Are you the perfect gem? We're looking for suitable candidates to demonstrate the following: Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management A commercially savvy approach with a drive to continuously improve and deliver outstanding results Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential. An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Upon joining us as Assistant Manager you'll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'. In addition to being able to access dedicated Learning & Development resources you'll also achieve the following benefits: Competitive salary including sales incentives. Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 33 days holiday per year. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Apply now to see how your career could Shine with Signet! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. TPBN1_UKTJ

Multi-Million Global technical solution provider requires an ambitious Operational Excellence Manager looking to join a company that offers considerable career growth with sites throughout Europe. BASIC SALARY: £45,000 -£49,000 BENEFITS: · Car Allowance · Company Bonus · Pension · Death in Service · Private Healthcare · Mobile & Laptop · 28 Days Holiday LOCATION: Dundee COMMUTABLE LOCATIONS: Aberdeen, Perth, Edinburgh, Glasgow, Dunfermline, Stirling JOB DESCRIPTION: Operational Excellence Manager, Continuous Improvement Manager, Process Improvement Manager - manufacturer, coatings, optical coatings This Operational Excellence Manager role is a pivotal leadership position, focused on driving operational excellence, continuous improvement, and boosting performance. It will also involve strategic planning throughout the site and all aspects of the sites implementation of the Information Technology and systems. In this role, you will be responsible for developing a performance culture that uses facts and data to drive business decisions and customer value. KEY RESPONSIBILITIES: Operational Excellence Manager, Continuous Improvement Manager, Process Improvement Manager - manufacturer, coatings, optical coatings · Create and develop strategies to improve standard operating procedures towards a right -first-time holistic approach · Implement and manage LEAN Six sigma methodologies in order to streamline processes, improve cost containment and free up intellectual capital · Conduct root cause analysis using tools like Kaizen, and value stream mapping · Engage with business leaders to set priorities and drive results · People leadership experience - direct management of one member of staff · Support the process to commission new equipment and/or technology to ensure all affected processes are identified and managed accordingly PERSON SPECIFICATION: Operational Excellence Manager, Continuous Improvement Manager, Process Improvement Manager - manufacturer, coatings, optical coatings We would be delighted to receive applications from individuals who meet the following brief: · Ideally qualified to degree level in a technical subject, preferably Physics, although we will consider other subjects · Any knowledge of optical coatings would be of specific interest · Six Sigma Black belt certified · Good project management experience · Excellent analytical and process improvement methodologies · Strong communication skills to effectively collaborate with stakeholders and communicate project status · Strategic thinker with a strong capability to proactively identify risks and apply problem-solving skills with an innovative and flexible approach THE COMPANY: We are one of the leading manufacturers and suppliers of Electro-Optic Solutions including thin-film coatings to some of the most demanding specifications and applications. With over 30 years' experience, our extensive knowledge enables us to repeatedly manufacture precision optical coatings with exceptional spectral and environmental performance. We are renowned experts in design, development and manufacture of thin-film coating solutions, we have grown significantly over the years at our state-of-the-art facility. PROSPECTS: We are looking for an experienced Operational Excellence Manager who has the potential and desire to take on greater responsibilities in the future as there is potential for career development within the business, subject to performance. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Operational Excellence Manager, Continuous Improvement Manager, CI Manager, Business Process Owner, Process Improvement Manager, Lean Manager INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18297, Wallace Hind Selection TPBN1_UKTJ

Thirsty for success? Join our growing team as a Sales Executive calling into the grocery retail sector, increasing sales of market leading soft drinks brands from Suntory such as Lucozade, Ribena and alcoholic ready to drink brands. £27,040 + 10% bonus PA, car, tablet and mobile. Ideal location: Dundee, United Kingdom, DD4 Territory covering: Arbroath, Dundee, St. Andrews, Montrose, Perth and surrounding areas What will you be doing as a Sales Executive: You would be calling into Grocery multiples, such as ASDA, Tesco, Sainsbury's and Morrisons, in your territory, working on behalf of one of the top 10 brands in the UK. As a Sales Executive, you will build great relationships with key store decision makers and will leverage this to ensure the Lucozade Ribena Suntory products and promotions are given prominent and maximum space in the store, both on the shelf and in chillers. To help you achieve your sales targets in the Sales Executive Role, you will be given brilliant sales and product training and will be able to use the company tablet to store data to spot any gaps and ensure stock is always available. Your territory will be your own to make a success of, but you will be part of a friendly, collaborative team who work together to achieve results and have the support and guidance of your field manager. Our Successful Sales Executive will have: * You are looking to start your sales career or have experience working in the grocery retail sector and would love to represent such iconic brands. * You would relish the opportunity to take ownership of your own territory and deliver consistent results for the client. * If you enjoy succeeding, making an impact, and like to maximise every opportunity. * You have excellent communication and relationship-building skills. * Want to work for a company that really values the contribution you can bring and offers you the development opportunities to challenge yourself and be the best you can be. * A full driving licence that enables you to drive in the UK is essential We welcome applications from people with customer-facing experience, graduates, FMCG retail professionals, or anyone with the right attitude who is keen to develop a career in sales. Why work for us as a Sales Executive: Salary : £27,040 Plus 10% Bonus. Pension Plan: Secure your future with a pension plan. Holiday Package: Recoup with 22 days of holiday plus bank holidays. Company vehicle : Enjoy a company vehicle. Life Assurance: Enjoy peace of mind knowing you have 1X life assurance. DIGICARE+ App: Enjoy convenient access to second opinions from doctors, personalised counselling sessions, expert nutritionist advice, and gym membership discounts-all in one place! You will be given access to excellent training and development and the support of your manager. CPM is Gold Investors in People accredited, and we are passionate about giving our people the opportunities and training to grow both themselves and their careers. We are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative. CPM is an equal opportunities employer. We work in a collaborative environment where great ideas and achievements are shared and celebrated. TPBN1_UKTJ

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. Customer Support & Success Manager. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.