Trabajos learning manager en BirminghamCrear alertas

£15.45 - £15.95 per hour | 30 hour contract | AM & PM shifts | Fully flexible | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Give our customers the very best experience every time they visit your store, • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Senior Executive (Manager) - Procurement, Operational Strategy, Strategy and Execution, EY-Parthenon At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity At EY-Parthenon (EY-P), our unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. The Operational Strategy practice within EY-Parthenon provides clients with pragmatic, results-oriented solutions that drive efficiency and performance improvement, helping solve their most significant financial and operational challenges. We develop strategies and deliver value for clients, that optimise operations and enhance overall business value, leveraging deep sector and functional expertise, including: • Cost transformation, procurement strategies & optimisation, • Transaction value creation, e.g. carve-outs and integrations, • Private Equity procurement value creation pre and post deal, • Contract separation Our teams work closely with executive leadership across industries to identify opportunities for improvement (including quick wins), implement best practices, and ensure sustainable growth. Key responsibilities You'll advise clients across a variety of sectors, supporting key decision makers in developing and implementing strategic transformations. You will be expected to take a leading role on the ground with clients, working as a credible and visible member of joint EY-client teams. Depending on the size and type of project, you may be part of a large project team or lead on a workstream, with all the support you need from peers and senior team members to help you learn and flourish in these roles. Given the client-facing nature of the role, strong interpersonal and communication skills are essential to effectively engage with clients and pragmatically address their needs. We also expect Senior Executives to play a supporting role in new business development efforts by qualifying targets, supporting on pitches/pursuits and preparing compelling go-to-market collateral. We expect you to establish, maintain and strengthen internal and external relationships to help build the profile of our team. As an important member of a small and growing team, you would be expected to support in practical efforts to grow the practice, and in the coaching and counselling of junior team members to help them develop. Skills and attributes for success • Project Management – be part of project teams comprising EY-P colleagues and (potentially) client team members. Help the team drive progress at pace, through for example action tracking, development of project plans, cost/benefit analysis. Contribute to Engagement Management responsibilities including project commercials and risk management., • Financial Analysis – Review/analyse financial information and scenario modelling to support decision making and execution., • Business and Commercially Driven – working in a fast-paced, exciting environment with strong business acumen to really help add value to our clients., • Value Creation: Ability to identify the key strategic priorities / challenges and pragmatically develop solutions or actions to address., • Report Writing – Ability to produce clear, concise and client-ready reports that effectively communicate complex findings and recommendations to senior stakeholders., • Business Development - assist in aspects of business origination, including pitches and presentations. Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work., • Learning - Develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences., • Stakeholder management and communication – Ability to effectively engage and manage stakeholders by tailoring communication to influence, align, and drive outcomes. Ability to build trust through clear, concise, and proactive updates., • Role Model - Act as a role model and support the development and coaching of junior team members. To qualify for the role you must have Specialism / experience in: • Professional services / strategy consulting experience, either gained wholly within consulting or through a combination of consulting and industry roles., • Track record of involvement in delivering (cross-sector) for third party spend:, • Opportunity assessments, • Cost reduction delivery programmes, • Strong analytical skills, with the ability to link operational analysis to financial statements and understand the implications of findings to client strategy. Ideally, you’ll also have • Experience across multiple sectors, ideally within one or more of our priority sectors which include Consumer & Retail, Industrials and Energy (including Automotive, Aerospace & Defence, Utilities and Oil & Gas), Life Sciences (including healthcare) and Technology, Media and Telecom (TMT)., • Expertise within multiple categories of spend, across Indirects and Directs, with an understanding of the key cost drivers and levers to deliver value., • Experience in supporting building strong working relationships with senior clients, including influence, advice and support to key decision makers., • Experience in supporting sales and business development processes for professional services projects in a large-scale consulting environment., • A track record of involvement in delivering cost transformation with clear, quantified impact, including responsibility for managing project workstreams / teams and vendors., • Strong written and verbal communication skills and experience of producing and reviewing high calibre reports, papers, presentations and thought leadership. What we offer you We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 15,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn _ about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-Parthenon Manager – Financial Diligence The Financial Diligence team at EY Parthenon currently has exciting opportunities. You'll work with a high-performing, integrated team which focuses on a variety of high-profile IPOs and transactions. You'll have a diverse range of stretching experiences which will give you continuous learning and development opportunities as well as a great sense of achievement. The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. Our core work is due diligence, assessing a target company’s finances and business projections, identifying opportunities, risks, sensitivities and potential mitigations, and reporting on these to our clients, their banks, investors and other parties. You will be working alongside experienced due diligence professionals, where you will continue to develop your skills to perform due diligence in a range of situations and sectors. There is the opportunity for travel, both within the UK and potentially internationally. When working on projects you will almost always be working as part of a wider cross service line team. Your Key Responsibilities In your role as a Senior Executive (Manager) you will have responsibility for understanding the key business drivers, co-developing our approach with the client, agreeing value measurements with the client, providing value to the client through insights, factual conclusions and advice. You will project manage teams and work closely with all members as well as forming strong internal links within Transaction Diligence and other departments in EY both in the UK and internationally to form multi-disciplinary teams. You will gather, verify and assess information to formulate views as well as plan, prepare and review deliverables in various forms including written reports, presentations and discussions with the client. In addition, you will: • Plan and monitor the progress of the team, • Share your technical and other knowledge with your team and the department, • Build on and develop internal and external networks through personal contacts, • Understand the capabilities of the firm and look for opportunities to sell additional services to our clients, • Play a role in business plan initiatives (e.g. key accounts, recruitment, client service framework), • Being a true business advisor to the client and establish yourself as a key client contact, • Take responsibility for own learning and development, provide coaching / support to others, and participate in upward feedback Skills and attributes for success • Be able to gather, verify and analyse information to formulate views / conclusions, • Demonstrable experience in planning, preparing and reviewing deliverables in various forms including written reports, presentations and discussions with the client, • Offer a support culture to junior members of the team, assisting their development To qualify for the role you must have • Strong commercial experience and/or relevant industry or transaction experience (including financial due diligence experience), • A passion to provide high quality service to your clients Ideally, you’ll also have • Be an excellent communicator, both oral and written, • Have project management skills, • Be an effective time manager, able to keep calm when under pressure to meet deadlines, • Be a team player with the ability to build effective relationships at all levels, • Have counselling skills, though not essential What we look for What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to thrive in picking up new skills as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you. What we offer We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn _ about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Our client is a UK business software company.Our client is seeking a Head of Product to lead the strategy and delivery of its Neighbourhood and Urgent Care propositions within its Health & Care portfolio. The successful candidate will be responsible for realising the neighbourhood health strategy, connecting care around the patient, and joining up the dots across the product set.You will be responsible for owning the neighbourhood health strategy and delivering it through the product set in your remit, while working closely with other stakeholders across the organisation.Own how we realise our neighbourhood health strategy, using various products to join up care around the patient.Set the multi-year product direction for Neighbourhood and Urgent Care, positioned within the wider IQ Health roadmap.Work alongside other Heads of Product to connect strategy across the portfolio.Think differently about how established and emerging products combine, and set the direction for modernising heritage technology.Own delivery for national enterprise customers, meeting large-scale commitments alongside the roadmap.Balance strategy with hands-on delivery support, ensuring committed releases land against roadmap and commercial plan.Lead, coach, and grow the product team across both areas.Represent these products with NHS and enterprise customer stakeholders, turning clinical and market needs into a prioritised roadmap.You will need to possess senior product leadership experience and a track record of setting and delivering multi-year product direction.Senior product leadership experience, owning both strategy and delivery for software at scale.A track record of setting multi-year product direction and then delivering it.The ability to think strategically and join up the dots across a portfolio.Genuine comfort across both modern and heritage technology, with a clear point of view on modernisation and innovation.Experience leading and developing product teams.Credibility in health IT or clinical software, with understanding of NHS primary care, neighbourhood health, or urgent care being a strong advantage.Experience delivering for large enterprise or national customers.Working knowledge of regulated software obligations such as DCB0129, DCB0160, and EU MDR Class IIa.Commercial acumen, being accountable for the performance of a multi-product revenue base.Additionally, it is desirable to have:Familiarity with the direction of neighbourhood health policy in the NHS.Experience modernising legacy products without disrupting customers.Applications for this position run until 14/08.Wellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone, no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structuresIncome protection: up to 75% salary for 5 years if you ever need itPension with 5% matched company contributionsLife assurance worth 4x your salary from day oneFree financial planning session with the option to engage in more tailored financial coaching.Grow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and our client will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym MembershipWe are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.Our client is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including our client AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more atTPBN1_UKTJ

Overview:Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC).As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe.At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate.With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise.Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage.ROLE PURPOSE:Act as the first point of contact for Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policyKEY RESPONSIBILTIES:Support & Incident ManagementServe as first-line support for system queries; triage, resolve, or escalate issues promptly while maintaining clear communications with stakeholders.Provide user guidance on system use; contribute to how to notes and quick guides.Systems AdministrationMaintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs.Produce regular management information to aid and improve operational activity.Data Protection & GovernanceHandle sensitive personal data in secure environments in accordance with company policies and procedures.Operational SupportComplete refunds and reporting across payment systems; keep accurate records.Provide stocktake process and administrative support to operational teams.Administration & DeliveryManage day-to-day administrative requirements and support delivery of departmental standards and deadlines.SKILLS AND EXPERIENCE• High level of computer literacy with Microsoft Office and business systems.• Strong organisation and time management; proactive, flexible, and able to self-manage.• Excellent customer care and teamwork; confident written and verbal communicator with discretion.• Applies knowledge to a variety of standard day-to-day activities, knowing when to refer to others; accountable for individual results and impact on the work group.• Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area.There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsPERSON SPECFICATION:Computer literate to high level with Microsoft Office & other systemsExperience of maintaining and configuring systemsThere is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsExcellent attention to detail whilst working at pace •Experience of producing high quality management information •Good time management and organisational skills, with a proactive and flexible approach.Able to self-manageDemonstrates excellent customer care and team working skills •Good communicator, both written and verbal to all levels - with ability to exercise discretion when required. •Experience of delivery day-to-day systems trainingWhat you'll get in returnCompetitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences and shape the future of hospitality.As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/0409/43350001/52811189/R/SU #Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Registered Manager – New Children's Residential HomeLocation: Solihull, West Midlands Salary: £45,000 + 10% shareholding in the business Contract: Full-Time, Permanent Start Date: ImmediateWe are working with an experienced team who are returning to the children's residential care sector following the successful sale of their previous provider. They are now establishing a new children's residential service in Solihull and are looking for an experienced Registered Manager to play a key role in launching and developing the business.This is a particularly interesting opportunity for an ambitious Registered Manager, as the successful candidate will receive a 10% shareholding in the entire business, rather than simply the individual home.The OpportunityThe provider has an established relationship with the local authority, including the Solihull commissioning team, and is now preparing to move forward with the registration of their new home.The property is a spacious 5-bed, 1,800 sq. ft. home with a large garden and excellent local amenities, including parks, shops and other facilities.The exact care specialism will be determined around the successful Manager's experience, with the home intended to support young people with either Emotional and Behavioural Difficulties (EBD) or Learning Disabilities (LD).An experienced Responsible Individual is already in place, having previously worked with the owners and bringing a strong understanding of the sector and the registration process.The RoleAs Registered Manager, you will have the opportunity to take ownership of the service from the outset, working alongside the Responsible Individual to progress the necessary applications and establish the home ahead of opening.Your responsibilities will include:Leading the registration process and preparing the home for openingDeveloping and implementing the home's statement of purpose and operational frameworkBuilding and leading a high-quality care teamEstablishing strong standards of safeguarding and careDeveloping relationships with professionals, families and commissioning teamsEnsuring the home is prepared to meet regulatory requirementsOverseeing referrals and placement planningCreating a positive, child-centred culture within the homeTaking responsibility for the ongoing management and development of the serviceAbout YouWe are looking for a proven Registered Manager who has successfully led a children's residential home previously.You will ideally have:Previous experience as a Registered Manager within children's residential careA successful track record of managing and developing a children's homeStrong knowledge of Ofsted requirements and the Children's Homes Regulations 2015Experience working with either EBD or LD servicesStrong leadership and staff-management skillsA genuine commitment to achieving positive outcomes for young peopleThe ambition to play a significant role in building a new service and businessWhat's on Offer£45,000 salary10% shareholding in the entire businessOpportunity to have genuine ownership and influence from the beginningNew 5-bed children's residential home in SolihullSpacious 1,800 sq. ft. property with a large gardenExperienced Responsible Individual already in placeEstablished relationships with local commissioning teamsImmediate start availableOpportunity to shape the service around your own area of expertiseSignificant long-term potential through the business shareholdingThis is an opportunity for an experienced Registered Manager who is looking for more than simply another management position and wants to have a genuine stake in the development of a new children's residential business.TPBN1_UKTJ

The RoleFortem Solutions are currently recruiting for a newly created Design Manager position to join our established Technical Services department on a permanent basis.This position is integral to the sustainable business model, using your knowledge and ability to lead the technical design function throughout the RIBA Work stages, from bidding stage, pre-construction and during the construction stage, to ensure that all designs are produced in compliance with relevant legislation.Come and be part of an exciting team within Fortem, as the business grows to meet Social landlords needs and develop yourself as the team expands.You will be joining a recently new team developed three years ago who are open, transparent, well bonded and professional offering a one team approach with assistance and guidance to the business. The role is exceptional unique and offers opportunities for you to place your mark on the business and in return it will offer growth, training progression, in a friendly working environment.This is a high performing, professional and dedicated team offering excellent career progression for the successful individual.Hybrid position with flexible working, you can be based anywhere in England (some national travel required to sites and offices, accommodation is provided).The ProjectYou will be working on large scale Retrofit and Capital Works social housing refurbishment contracts, with particular focus on high risk/high rise buildings.Essential and Desirable Criteria Act as point of contact for design issues. Establishment and compliance of design management / information protocols using Fortem Process and Procedure; Common Data Environment (CDE) i.e. Viewpoint. Review designers scopes of services, and novation agreements, against projects, ECI or PSCA agreements Ensure individual staff from consultants / specialists / CPD sub-contractor designers are competent to undertake the roles required and follow the Fortem competency framework. Establish any other design/specialist consultants required for the scheme, agree scope and fee proposals. Ensure all roles and responsibilities of CDM is factored into the design by the design team, PD (PD advisor) Review all design information to establish any areas where Fortem can add value to proposals in decarbonisation / Smart Buildings / design efficiencies. Assist estimating / commercial with a technical review of specialist design (CDP) subcontractor tender ensuring design teams are consulted for compliance, qualifications, alternative specifications and opportunities Delivery of fully co-coordinated and detailed design proposals Coordinate and oversee the design process, ensuring all disciplines fully collaborate and work together seamlessly to avoid conflicts and delays Establish and obtain fee quotes / commission any required surveys / tests / reports. Liaise with the Commercial Team for cost checking and ensuring the design meets the project budget Lead Client Design/Review meetings during Bid/Construction Phases. Input into design change - Monitor design changes and change control Co-ordinate and manage any BREEAM or sustainable requirement i.e embodied carbon requirements and ensure these are achieved through appropriate appointments and delivered to meet the program. Lead the Design Team to use the BIM toolkit to improve design co-ordination and promote clash avoidance, if required.Personal QualitiesEssential Criteria: Excellent construction design technical knowledge. Excellent management capabilities to manage, direct and drive multi disciplined design teams. Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities. Understanding and able to interpret the Employers requirements for design to procurement and construction purposes. Ability to drive issues through to completion, setting clear targets and driving the delivery of design information towards those targets. Experience working for Social housing Landlords and sustainability/retrofit projects through funding such as , Cladding Safety Scheme. An understanding of Retrofit project specifications and requirements and understanding Building Pathology - impacts of retrofitting on an existing built form. A demonstrable history of work on complex projects and what impacts the candidate had on these in regard to design control. Knowledge of contractual requirements of design and build contracts (Employers Requirements and preparation of Contractors Proposals) with Two Stage, PCSA contracts Ability to plan, prepare and present complex technical issues in an appropriate manner to internal (i.e./Governance) and external parties. Knowledge of design requirements for procurement and construction purposes. Technical understanding of substructures, structures, M&E services and finishes solutionsDesirable Criteria: A bachelor's degree (Hons) in a relevant field such as Architecture, Building Surveying, Construction Management, or Architectural Technology. Chartered memberships: Chartered Institute of Building (CIOB) or Royal Institute of British Architects (RIBA) demonstrating a high level of commitment and expertise. Knowledge of working within public sector contracts within a private sector/practice We would consider Architects or Technicians who have client side council and corporate sector contracting backgrounds.A dditional Information Competitive salary based on experience Motor Expenditure Allowance (£4,000) or company car. Option to opt into a salary sacrifice car lease 25 days annual leave + bank holidays + your birthday off (34 days total) Discretionary bonus of up to 10% 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to £3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discountsAbout UsWe are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs for Retrofit, Capital works and Repairs and Maintenance programmes. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon.Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live.We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.Please apply with your updated CV or contact us at the Recruitment team, please reach out to us directly should you require support with your applicant.Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable.TPBN1_UKTJ

Consensus is not just a care provider – we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing team in Wednesbury, West Midlands. \n We belie... \n \n ZIPC1_UKTJ

Job Title: Deputy Head of DepartmentLocation: BirminghamSalary: £62,361 per annum - FixedJob type: Permanent, Full TimeUCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.The Role:University College Birmingham is seeking an experienced and motivated academic leader to join the Department of Health, Nutrition and Exercise Sciences as Deputy Head of Department.This is an exciting opportunity to play a key role in the leadership and operational management of a dynamic academic department. Working closely with the Head of Department, you will help shape and deliver strategic priorities, support curriculum enhancement, drive high-quality learning and teaching, and contribute to an outstanding student and staff experience.The successful candidate will bring strong experience of programme leadership in higher education, excellent people management skills, and the ability to lead teams with confidence, clarity and ambition. You will also have a strong understanding of academic quality, curriculum development and professional body requirements within health, nutrition, exercise science or a related discipline.We are looking for someone who can inspire colleagues, support innovation, manage resources effectively and represent the Department internally and externally. If you are a collaborative, forward-thinking academic leader committed to student success and continuous improvement, we would welcome your application.The Interview is scheduled to take place on the 9th November 2026.Benefits:Generous allocation of annual leave 38 days' paid leave per year12 Bank Holidays & Concessionary DaysExcellent Teachers' Pension Scheme Employer Contributions Teachers' Pension Scheme - 28.6%Subsidised private healthcare provided by Aviva including a Digital GP Service.Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement supportAnnual health MOTs with our Registered NurseExcellent staff development opportunities including professional qualification sponsorshipA variety of salary sacrifice schemes including technology and cycle.Heavily-subsidised on-site car parking in central BirminghamFree on-site gym membershipExtra Information:All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.Closing Date - Sunday 25th October 2026.Interview Date - Monday 9th November 2026.Please click APPLY to be redirected to our website to complete an application form.Candidates with experience of; Deputy Head of Department, Deputy Head of Faculty, Deputy Academic Head, Academic Deputy Head, Academic Department Manager, Academic Department Lead, Programme Leader, Programme Director, Programme Manager, Academic Programme Manager, Academic Lead, Academic Manager, Head of Programme, Deputy Head of School, Deputy Head of Academic Department, may also be considered for this role.TPBN1_UKTJ

We are looking for a dynamic, hands-on Registered Service Manager to oversee our supported living services in Stourbridge, Dudley. You'll be responsible for three unique services, each supporting individuals with learning disabilities, autism, behaviours of distress and complex care needs in the Dudley area.Every person we support has their own story, strengths and aspirations, and we're looking for a manager who is visible, approachable and actively engaged in daily life across the services.Lead With Presence. Make a Lasting Difference.At Creative Support, our culture is about seeing things with your own eyes, knowing service users as individuals, building trust with families, and anticipating issues before they arise. You'll lead by example, inspiring your team with a proactive, professional and person-centred approach.This is an exciting time to join Creative Support Dudley. Across our services, we're driving forward a range of community initiatives designed to promote the very best in mental and physical wellbeing for the people we support. No two days are ever the same, one day you might be dealing with a complex practice challenge, and the next you could be helping to organise a trip to the seaside.We guarantee that your role will be both fulfilling and rewarding. Shaping the experiences of the people we support and empowering your team, will leave you with a genuine sense of pride and job satisfaction.Our MissionCreative Support promotes independence, inclusion, and wellbeing. We do this by working with the people we support, their families and others to meet individual needs and aspirations in a person-centred way. We provide high quality homes and support, enabling people to say:I live my best life in a place I call homeI feel listened to, respected and valuedI enjoy choices and rights and have control over my lifeI am supported to feel safeI am doing the things that matter to meI enjoy relationships with othersI am connected to my communityI am supported with my wellbeingI feel able to reach my full potentialVacancy Reference Number: 95078 .Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.TPBN1_UKTJ

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Birmingham. We are recruiting for experienced and forward thinking Registered Manager. This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism.Very interesting and varied role with a sco... \n \n ZIPC1_UKTJ

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Our client is a UK business software company.This role owns the roadmap for our client's own agentic toolchain, the tools, ways of working and systems moving product and engineering teams to frontier-level agentic development, and for Strawberry Moon, the product that has grown out of that internal capability and is now being taken to market. This role works directly with the team building the toolchain, translating internal adoption learnings into a roadmap that serves two audiences: Our client's own teams today, and external customers as Strawberry Moon is productised.This role is advertised as a Birmingham hybrid position. However, we are committed to supporting internal mobility and will consider applications from colleagues with existing alternative working arrangements on a case-by-case basis.Own the internal agentic build framework and toolchain roadmap.Own the Strawberry Moon roadmap as an externally marketed product, taking it from current implementation to market.Work directly with engineering, translating capability and internal usage learnings into product priorities.Define the ways of working, standards and quality gates internal teams adopt, and evolve them as the toolchain matures.Lead customer and market discovery for Strawberry Moon externally.Build the business case, commercial model and GTM sequencing for taking it to market.Define and track internal adoption and effectiveness metrics to prioritise the roadmap.Own GTM strategy and launch, partnering with marketing, sales and commercial teams.Act as the internal authority on agentic development practice.Define technical debt and platform investment priorities with engineering leadership, balancing internal needs against external readiness.Strong understanding of modern software delivery and the SDLC, including CI/CD, code review and quality gates, and how agentic development changes each stage.Practical familiarity with agentic coding tools and workflows, such as Claude Code or comparable environments, enough to credibly prioritise with engineering.Experience taking an internal tool to market as an external product, including the commercial, packaging and GTM thinking that requires.Strong developer experience sensibility: what makes tooling genuinely adopted, not mandated.Advanced understanding of AI-enabled and agentic development, and responsible AI considerations for tools that write and ship code.Solid SaaS commercial knowledge, including pricing and packaging, for launching a new product line.Strong stakeholder management across a deeply technical engineering conversation and a commercial, market-facing one.Please note, This vacancy will remain open until 25 August 2026. Interviews will be scheduled shortly after the closing date, so we encourage interested colleagues to submit their application as early as possible. All applicants must have the legal right to work in the UK at the time of application.Wellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone, no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structuresIncome protection: up to 75% salary for 5 years if you ever need itPension with 5% matched company contributionsLife assurance worth 4x your salary from day oneFree financial planning session with the option to engage in more tailored financial coaching.Grow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and our client will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym MembershipWe are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.Our client is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including our client AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more atTPBN1_UKTJ

Reporting to the Events Manager, the Event Specialist is the hands-on delivery expert within the group events team. Where the Events Manager owns the Group Events Plan, the Event Specialist turns that plan into reality: managing the end-to-end delivery of a wide range of internal and external events, supporting our Internal Comms, Brand and Commercial Unit marketing teams with their vertically focused events, and ensuring every event carries the brand consistently and delivers measurable pipeline growth for the business.Our event programme covers internal event, brand level events and sector events and range from large 600+ people conferences, trade shows, through to smaller seminars, roundtables and virtual events.The role holder will be an experienced B2B events professional, comfortable owning complex events from brief to post-event reporting with a high degree of autonomy, and confident deputising for the Events Manager when required.You'll be the person who makes things happen. Working closely with the events manager you will deliver group events to an exceptional standard, on time and on budget, so that each event strengthens the brand in our core sectors, creates a strong connection between our audiences and our solutions, and generates the qualified sales opportunities the events plan commits to.Own and deliver group-level events from conception to execution, including venue and supplier selection, logistics, delegate management, on-site delivery and post-event follow-up.Own the delivery workstream for the largest flagship events, coordinating internal contributors (creative, content, PR and media, digital) and external suppliers against agreed timelines.Act as the first point of contact for internal, brand and commercial unit marketing teams delivering their smaller events: providing advice, guidance and hands-on support, and ensuring those events meet group brand guidelines.Make sure the technology and production behind our events works seamlessly – from demo systems and registration technology to AV, presentations and mediaMaintain and develop the event toolkit of resources, templates and playbooks that business unit teams use to run smaller events on brand and to a consistent standard.Manage delegated event budgets, tracking spend, negotiating with suppliers and reporting variances to the Events Manager.Set up and manage lead capture at every event, ensuring qualified opportunities are recorded accurately, passed to sales promptly and tracked through to conversion.Produce clear status reports on event progress, and post-event analysis covering attendance, lead volume, conversion and cost per opportunity, with recommendations for improvement.Contribute new and fresh thinking in brainstorms for both group-run and business unit-run events.Build effective relationships across the business, with third-party suppliers and with venue and production partners.Support and help develop less experienced members of the events team, sharing best practice and reviewing their delivery plans.Deputise for the Events Manager as required.Be responsible for the end to end set up, production and delivery of webinars, working closely with internal stakeholders and speakers to ensure engaging, seamless and professional virtual experiences.Responsible for the day-to-day management of third-party suppliers on allocated events, escalating commercial decisions to the Events Manager.Contributes to the development of the Group Events Plan, bringing delivery insight, cost intelligence and supplier knowledge to the planning process.Please note, applicants must have the legal right to work in the UK at the time of application.Required Skills and ExperienceYou'll be an experienced B2B events professional who loves being at the heart of the action. You'll be highly organised, commercially minded and naturally take ownership – someone who sees what needs doing and gets on with it.Proven experience delivering B2B events end to end, from intimate executive roundtables through to large-scale conferences and exhibitions. This is essential.Demonstrable track record of delivering events on time and on budget, including managing technical and production suppliers.Experience of lead-generation focused events, including lead capture, qualification and reporting on conversion.Exceptional organisation - History of juggling several projects and tasks simultaneously and efficiently under pressure.Strong supplier and relationship management skills, with the confidence to negotiate and to hold suppliers to account.Excellent communication skills with the ability to interface at all levels of management and to brief internal and external contributors clearly.Strong writing skills for event communications, invitations and collateral.Creativity and curiosity – particularly when it comes to making exhibitions, stands, activations and customer experiences stand out from the crowd.A strong eye for detail and high personal standards. You'll care about getting the small things right because you know they make the difference to the overall experience.The ability to stay focused and solution-oriented when plans change, deadlines tighten or something unexpected happens on the day.Software industry or technology sector experience, with knowledge of vertical B2B markets, is highly desirable.Marketing qualification desirable.Excellent IT skills, including events, CRM and marketing automation platforms [specific platforms, e.g. registration and lead-scanning tools - Salesforce, ON24 and Cvent].Personal attributesHighly creative, proactive and organised, with meticulous attention to detail.Customer focus and a commitment to excellence.Confident and enthusiastic, showing a strong ability to learn and expand the role.Calm under pressure, particularly on site during live events.Initiative, analytical thinking and sound decision making.Team working, interpersonal understanding and organisational awareness.Flexible and open to change, with willingness to travel to events and work occasional evenings and weekends around event delivery.Knowledge and/or experience of AV production for live events, including an understanding of technical requirements and working with AV suppliers to deliver seamless event production.Wellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone, no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structuresIncome protection: up to 75% salary for 5 years if you ever need itPension with 5% matched company contributionsLife assurance worth 4x your salary from day oneFree financial planning session with the option to engage in more tailored financial coaching.Grow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym MembershipAt OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more atTPBN1_UKTJ

We're seeking an experienced and high-performing Account Manager to join our growing Legal team. This is an opportunity for a commercially minded, proactive individual who thrives on building trusted relationships, creating long-term customer value, and delivering measurable commercial outcomes. You'll take ownership of a defined portfolio of strategic legal sector customers, helping them maximise the value of their investment in OneAdvanced while supporting their transition from legacy technologies to our next-generation IQ Legal platform.Success in this role is built on understanding each customer's long-term objectives, identifying opportunities to modernise their technology estate, and working collaboratively across the business to deliver solutions that drive adoption, strengthen partnerships and unlock future growth.Manage and develop long-term relationships across a portfolio of strategic legal sector customers.Act as a trusted advisor, helping customers define and execute their technology modernisation journey towards IQ Legal.Own the full commercial sales cycle, from opportunity identification through to negotiation and close, with a focus on strategic account growth.Lead regular account reviews, health checks and business planning sessions to understand customer priorities, uncover opportunities and demonstrate ongoing value.Drive software adoption by helping customers realise the full value of their OneAdvanced investment and introducing new capabilities that support their evolving business needs.Work alongside our Solutions Consultants to deliver discovery workshops and solution demonstrations aligned to customer objectives.Build and maintain detailed account plans that identify growth opportunities, technology roadmaps, key stakeholders and commercial milestones.Collaborate closely with Product, Customer Support, Solutions, Finance Operations, Marketing, Commercial and Legal teams to deliver an outstanding customer experience.Deliver accurate monthly, quarterly and annual sales forecasts while maintaining a healthy pipeline across your portfolio.Represent OneAdvanced at customer meetings, onsite visits and industry events, strengthening relationships and building long-term customer advocacy.A proven track record of managing and growing complex B2B customer portfolios, ideally within the legal sector or enterprise SaaS environment.Experience leading strategic customer conversations that influence technology investment and digital transformation initiatives.Strong commercial acumen with excellent negotiation skills and a history of consistently achieving or exceeding revenue targets.The ability to build credibility with senior stakeholders, including Partners, Directors and other key decision makers.Excellent discovery and active listening skills, enabling you to understand customer challenges and recommend solutions that deliver genuine business value.A strategic mindset with the ability to think beyond immediate opportunities and develop long-term account growth plans.Confidence to challenge constructively, navigate difficult conversations and influence stakeholders with professionalism and credibility.Strong problem-solving skills and the ability to bring together internal teams to deliver the right customer outcomes.Exceptional organisation and prioritisation skills, managing multiple customer initiatives and commercial opportunities simultaneously.A collaborative approach with experience working across Sales, Product, Solutions, Support and other cross-functional teams.Resilience, curiosity and tenacity, with the drive to create opportunities and see complex initiatives through to completion.Wellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone , no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structuresIncome protection : up to 75% salary for 5 years if you ever need itGrow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life CoverAt OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more at />#LI-EB1#LI-EB1TPBN1_UKTJ

At OneAdvanced, we're looking for an ambitious and results driven Account Director to join our high-performing commercial team. This is an exciting opportunity to work with one of the UK's leading software and services providers, helping organisations across the Urgent Care sector transform the way they operate.As a trusted advisor, you will be responsible for developing strategic relationships with senior stakeholders, identifying new business opportunities, and driving sustainable revenue growth across a portfolio of Urgent Care customers.As an Account Director, you will own the full sales lifecycle, from creating and executing account strategies through to negotiating complex, multi-year software and services agreements. Success in this role requires exceptional commercial acumen, a consultative approach to selling, and the ability to collaborate across internal teams to deliver outstanding customer outcomes.Please note, applicants must have the legal right to work in the UK at the time of application.Wellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone , no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structuresIncome protection : up to 75% salary for 5 years if you ever need itGrow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life CoverAt OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more atTPBN1_UKTJ

Immuta is the Data Authorization Company, helping the world’s largest organizations control who, and what, can access their data. The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity. Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control. For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide. • Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments., • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies., • Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures., • We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. We partner closely with customers and internal teams to drive adoption, strengthen outcomes, and build long-term relationships that support retention and growth. Across EMEA, the team works with organizations operating in complex, multi-country environments. We bring together customer empathy, technical fluency, and regional awareness to help customers navigate data governance, privacy, security, and data residency requirements while advancing their business goals. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. You’ll guide customers through onboarding, implementation, adoption, optimization, and renewal, helping them achieve measurable business outcomes with Immuta’s Data Authorization Platform. You’ll partner with technical stakeholders, business leaders, and executives to define success plans, demonstrate value, manage risks, and identify opportunities to expand the customer relationship. This is a high-impact role for a customer-focused professional who combines strategic relationship management with enough technical depth to engage in complex data and cloud environments. This is a full-time, remote role for candidates located in the greater London, UK area. The role reports to the VP of Customer Success. Travel may be required according to the needs of the business. • Partner with senior customer stakeholders to define desired outcomes, establish success measures, and build actionable adoption roadmaps., • Lead onboarding, deployment, and integration programs across modern data platforms and cloud environments, coordinating internal and customer teams to support successful implementation., • Manage enterprise customer relationships across EMEA through the full customer lifecycle, including adoption, value realization, renewal planning, and expansion., • Monitor account health, usage, risks, and customer progress; create mitigation plans and maintain accurate renewal forecasts., • Conduct business reviews, executive sessions, workshops, and enablement programs that communicate value, strengthen adoption, and align stakeholders on next steps., • Advise customers on data governance, access control, privacy, security, and applicable regional requirements, including GDPR and data residency considerations., • Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver a consistent customer experience., • Capture customer feedback, implementation patterns, and market insights to inform product improvements and strengthen customer success practices., • Identify opportunities for additional use cases, advocacy, and expansion by connecting customer priorities to the value Immuta can deliver., • Contribute to regional customer success playbooks, best practices, and knowledge-sharing initiatives that improve scale and consistency across EMEA., • Experience: 5–8 years in Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused environments., • Enterprise Customer Success: Demonstrated success managing complex enterprise customer relationships across onboarding, adoption, value realization, renewal, and expansion., • Regional Expertise: Experience working with customers across multiple EMEA countries and an understanding of the region’s diverse business and regulatory environments., • Technical Skills: Working knowledge of modern data ecosystems and cloud platforms, such as Snowflake, Databricks, Starburst, AWS, Azure, or GCP., • Data Governance: Familiarity with data governance, data privacy, security, access control, GDPR, and data residency concepts., • Strategic Account Management: Ability to develop success plans, interpret customer health and usage signals, manage risk, and connect product adoption to measurable business value., • Project Management: Strong organization and prioritization skills, with the ability to coordinate multiple complex customer initiatives and stakeholders at the same time., • Communication: Excellent written, verbal, and presentation skills, with confidence engaging technical audiences, business leaders, and executive stakeholders., • Collaboration: Proven ability to work effectively across Sales, Product, Engineering, Support, and technical delivery teams in a distributed environment., • Languages: Professional fluency in English; additional European languages such as German, French, or Spanish are an advantage., • Education: Bachelor’s degree or equivalent practical experience., • Approach: Strategic, empathetic, proactive, and customer-focused, with sound judgment and a commitment to delivering meaningful outcomes. BENEFITS At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: • 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners), • Stock Options, • Paid parental leave (Both Maternity and Paternity), • Unlimited Paid time off (U.S. based positions), • Learning and Development Resources EEO NOTICE: Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Performance & Development Coordinator \n Location: Tipton Contract: Initial 3-Month Temporary Contract (with potential to become permanent) Salary: Competitive \n An excellent opportunity has arisen for a highly organised and proactive HR or L&D professional to join a growing business on an initial 3-month contract. This role has the potential to become permanent for the right person. \n Working closely with managers across the business, you will play a key role in embedding and monitoring the company's performance development processes, ensuring managers and employees remain engaged with appraisals, probation reviews, objectives and regular 1:1 discussions. This role is less focused on traditional training delivery and more focused on driving accountability, tracking compliance and supporting managers to develop their teams. \n Key Responsibilities \n\n • Track completion of employee appraisals across the business and follow up where required.\n, • Monitor probation review activity, ensuring managers are following the correct process and supporting them where needed.\n, • Track regular 1:1 meetings and performance discussions.\n, • Produce reports highlighting compliance and non-compliance with performance management processes.\n, • Support managers in setting effective objectives for employees successfully completing probation.\n, • Maintain performance and development trackers, ensuring accurate and up-to-date records.\n, • Identify areas where additional support, coaching or training may be required.\n, • Build strong relationships with managers to encourage engagement with performance development activities.\n\n About You \n\n • Previous experience within HR, Learning & Development, Talent, People Operations or a similar role.\n, • Strong administrative and organisational skills with excellent attention to detail.\n, • Confident working with data, trackers and reporting tools.\n, • Comfortable challenging and influencing managers to ensure processes are followed.\n, • Strong communication and stakeholder management skills.\n, • Able to work independently and manage multiple priorities.\n\n Why Apply? \n\n • Immediate opportunity to make an impact.\n, • Exposure to senior stakeholders across the business.\n, • Potential for the role to become permanent following the initial contract.\n, • Varied role combining HR, performance management and people development activities.\n\n This position would suit somebody from aL&D Coordinator, Learning & Development Advisor, Talent Development Coordinator or People Development background who enjoys working with managers and driving best practice across performance and development processes. \n

Talent and Development Manager Location: Birmingham City Centre Salary: £50-54k Type: Full-time, permanent, hybrid (2 days in office) + benefits We are delighted to be supporting our client in the appointment of an experienced Talent & Development Manager. Key Responsibilities Develop and deliver the organisation’s Talent, Learning & Development strategy. Lead performance and development frameworks, including 1-to-1s, reviews and development plans. Design and deliver engaging blended learning, leadership and professional development programmes. Develop competency frameworks, skills matrices and career pathways. Identify current and future skills gaps to support workforce planning and succession. Manage apprenticeships, qualifications, mentoring and coaching initiatives. Oversee the Learning Management System and mandatory/compliance training. Manage external learning providers and key stakeholder relationships. Measure L&D effectiveness through KPIs, feedback and business outcomes. Coach and advise managers on talent development and organisational capability. About You The successful candidate will have significant Talent/L&D experience, ideally within a fast-paced environment, with a proven track record in: Learning and development strategy and programme design. Performance and competency frameworks. Blended learning and adult learning methodologies. Talent management, career development and succession planning. LMS and learning technology management. Coaching, facilitation and stakeholder engagement. This is an excellent opportunity to make a real impact on people development, organisational capability and future talent within a growing organisation. If you have any queries about the role contact Katie on 01216334443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard is committed to protecting your personal data. Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment. Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Notice at our website for full details of how we use your data, your rights, and how to contact us. If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities

Tradewind Recruitment are working with a single form entry school who are recruiting for a Office Manager to start with them as soon as possible. \n The school is a small, friendly and inviting school in the heart of Sparkbrook where they serve a community from a wide range of backgrounds. They pride themselves on providing an environment where the children know how important their learning is and are committed to achieving their best. As a staff and governing body, they strongly believe that their children are entitled to the best education that they can provide. \n At this school they have enthusiastic and well-behaved, smart pupils who strive to do well in everything they do; the children are at the heart of every decision they make. They do their utmost to ensure that they are happy and confident and that the opportunities that are provided for them are relevant to their needs both now and in the future. \n The Office Manager will lead and support the Reception Team, ensuring the delivery of a professional, efficient and welcoming front-of-house service at all times. As a key ambassador for the school, you will oversee the day-to-day operation of reception, ensuring that students, staff, parents, governors, visitors and external agencies receive a positive experience and high-quality customer service. You will also be responsible for coordinating staffing arrangements, maintaining service continuity and fostering a collaborative and supportive team environment. \n The successful candidate will: \n\n • Have experience working within a school environment.\n, • Be highly organised, proactive and able to effectively manage competing priorities.\n, • Possess excellent interpersonal, communication and organisational skills.\n, • Have experience across a broad range of administrative functions.\n, • Demonstrate professionalism, discretion and the ability to handle confidential information sensitively.\n\n Prior experience working as a school office manager is essential in order to fulfil the requirements of the role. \n To be considered for this role or to gain further information please get in touch with Ashleigh on or email . \n By registering with Tradewind, we can offer you: \n • We attract top education talent and in return offer top rates of pay \n * We care about your training and development more than any other agency - which is why we can offer you more certified CPD courses than any other education recruitment agency, 25 to be exact! That's 18 more than our next nearest competitor \n Great referral scheme - recommend a friend and earn up to £100 \n * Full interview preparation and assistance - so you're fully prepped and confident, increasing your chances of success \n * Help with lesson planning - our support doesn't stop once we've secured you a placement \n * Online Portal for your timesheets and log your availability \n * Free social and networking events to get to know your peers.

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

City of Birmingham School \n Pastoral Manager - Stratford Park Campus \n Hours: 36.5 Hours, Term Time Only \n Salary:GRC Actual Salary £32,121-£39,978 \n We are a forward-thinking, nurturing and highly aspirational school, committed to ensuring that every child thrives academically, socially and emotionally. As we continue to grow and strengthen our provision, we are seeking dedicated and enthusiastic Pastoral Manager to join our passionate team. \n About the Role \n Pastoral Managers at City of Birmingham School play a central role in creating a safe, supportive, and nurturing environment for pupils with a wide range of social, emotional, and behavioural needs. You will work closely with teaching staff, the SEND team, campus leadership and external agencies to ensure pupils feel secure, understood, and able to engage positively with learning. \n Your work will include leading on pastoral interventions, analysing behaviour data, supporting pupils individually and in small groups, and implementing strategies that help remove barriers to learning. You will contribute to behaviour plans, safeguarding processes, risk assessments, and the wider personal development of pupils. You will also play a key role in supporting positive relationships with families and promoting strong communication across the school community. \n This is a highly rewarding role where you will make a measurable difference to the daily experiences and long-term outcomes of some of the most vulnerable young people in Birmingham. \n What We Are Looking For \n We welcome applications from individuals who are: \n\n • Passionate about pastoral care and committed to improving outcomes for pupils with complex social, emotional, and behavioural needs.\n, • Experienced in supporting pupils who face social exclusion, SEMH challenges or behavioural difficulties, and confident in using a range of strategies to help them succeed.\n, • Skilled communicators who can build positive, trusting relationships with pupils, families, staff and external agencies.\n, • Able to work independently and take initiative, using strong organisational and problem-solving skills to manage caseloads, implement interventions and monitor progress.\n, • Confident in analysing behaviour and pastoral data, using this to plan effective support and produce accurate records and reports.\n, • Committed to safeguarding and equality, consistently promoting safe practice, inclusive approaches, and high expectations for all pupils.\n, • Open to professional learning, willing to develop their expertise and contribute to staff training and the wider development of the school's pastoral provision.\n\n What We Can Offer You \n\n • A forward-thinking school committed to continual improvement and innovation.\n, • A welcoming, friendly and positive working environment where staff feel valued and supported.\n, • Opportunities to build strong, positive relationships that support and enhance the lives of our children.\n, • A supportive, enthusiastic and highly motivated staff team and governing body.\n, • The chance to be part of exciting developments in school systems, approaches and innovative practice.\n, • A strong commitment to continuing professional development\n, • Opportunity to gain a Level 3 Teaching Assistant qualification (where applicable).\n, • Career opportunities within the school\n, • Blue Light Card access, offering discounts across UK retailers and services.\n\n Birmingham City Council employee benefits, including: \n\n \n • Membership of the highly rated Local Government Pension Scheme (LGPS). \n \n, • Generous pension contribution by the council\n, • This is a career average scheme, meaning your pension is based on your average earnings, offering security independent of stock market performance.\n, • Your total reward package includes your basic salary plus the employer's pension contribution.\n \n, • Cycle to Work scheme.\n, • Confidential Employee Assistance Programme (EAP).\n, • Access to My Rewards, an employee benefits platform offering discounts, cashback and wellbeing resources.\n \n\n We invite all prospective candidates to arrange a visit to the school. Seeing our provision first-hand provides valuable insight into the PRU environment, the needs of our pupils and the strong support systems we have in place. Visits are an excellent opportunity to meet our team, ask questions and ensure the role is the right fit for you. \n Please note that applications must be the creation of the candidate applying. While technology, including artificial intelligence, may be used to help the candidate select certain phraseology, if substantial use of AI is used, the application will be disregarded. \n How to ApplyTo request an application pack or to arrange a visit to the school, contact Jodie Massie at Hays Education \n T: \n E: \n Closing date for applications: 9am Monday 19th October \n Shortlisting: Tuesday 20th October \n Interviews: W/C Monday 2nd November \n Please also see our recruitment site: \n All staff are expected to understand and be committed to Equal Opportunities in employment and school delivery.Safeguarding Commitment - City of Birmingham School is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment: An enhanced DBS check is required for this post \n All shortlisted candidates will be subject to an on-line check as per the Keeping Children Safe In Education document \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Chef / Hospitality Assessor (Trainee or Qualified) Full training and support will be given to candidates to achieve the Level 3 Award in Education and Training. Location: Home/Field based - Must be flexible with travel across Birmingham and surrounding areas Salary: £31,600 - £34,300 - salary dependent on qualifications Package: Excellent Holiday Entitlement, Mileage + much more! Type: Full-time, Permanent A great opportunity to transition to a new and rewarding career within the training industry! Full training and support will be given to Trainee candidates to achieve the Level 3 Teaching qualification. Essential Criteria: Hold a Level 2 Hospitality / Pro Cookery qualification, or above. Must have worked at Commis Chef level, with experience of fresh food preparation. Experience of managing BOH staff, ideally up to Head Chef/Kitchen Manager level. Must have experience of working Front of House, with demonstrable progression from Team Member, through to Supervisor, through to General Manager. Must be IT literate. Must be confident to support learners Maths and English Functional Skills. Full driving licence and use of own vehicle. Must be flexible with travel.Duties include: Delivering full Apprenticeship Standards in Hospitality (Front and Back of House specialisms). Delivering via a blended learning approach (Remote/face-to-face delivery). Delivering Maths and English Functional Skills Level 2. Managing your diary efficiently to ensure timely visits and reviews are conducted. Organise and maintain documentation on learners' progress. Support, advise and motivate learners. Overcome barriers to learning and adapt delivery to meet learner’s needs. Meet Assessor KPI’s in terms of timely visits, quality paperwork and general administration.Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities

Your new company \n Join a highly successful Top10 firm of accountants and business service providers, the winners of several prestigious awards and experiencing dramatic growth. As a Corporate Tax Compliance Senior Manager/Director based in their Midlands region, you can lead your own team and achieve more success together. Be more than just another team member as you help and support your team and the firm continue with their success and growth. \n Your new role \n In this role, you will be overseeing a portfolio of exciting and very key corporate clients, supporting them with the compliance processes, and building strong relationships, while supporting Tax Partners in delivering high-end services to both existing and new clients. This is a great opportunity to be involved in tax due diligence work and corporate transactions work. Be involved in appraisals, coaching, and supporting development of employees and build an even more successful team. \n What you'll need to succeed \n The ideal candidate will have strong technical knowledge of tax compliance, and the ability to carry out research into some complex areas of legislation as required. The firm is ideally looking for someone CTA/ACA qualified, or qualified by experience, who can demonstrate strong knowledge of corporate or mixed tax. You will be able to lead and support a team and achieve great things with them. \n What you'll get in return \n The firm has a number of incentive schemes to make use from, while also offering a very competitive salary, and life assurance for all employees. Valuing the importance of a healthy work-life balance and the time spent with family, make use of the flexible working opportunities along with hybrid working options. Make use of the learning and development opportunities and study support to further your knowledge and enjoy the genuine progression options. \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Senior Accountant \n Location: Birmingham \n Salary: Competitive, depending on experience \n Contract: Full-time, Permanent \n Working Pattern: Hybrid working - up to 3 days from home \n \n About the Role \n An established and growing independent accountancy practice based in Birmingham is looking to recruit an experienced Senior Accountant to join its dynamic team. \n This is a key position within the practice, providing the successful candidate with responsibility for managing a varied portfolio of clients, overseeing the delivery of complex statutory accounts and taxation work, and supporting the ongoing development of junior team members. \n Working closely with the Managers and Partners, the role will involve a combination of high-level technical accounting, client relationship management, and advisory services. The successful candidate will play an important role in maintaining exceptionally high standards of service and supporting the continued growth of the firm. \n \n Key Responsibilities \n\n • Managing a diverse portfolio of clients across a wide range of sectors and business structures.\n, • Preparing and reviewing complex statutory and year-end accounts for limited companies, partnerships, and sole traders.\n, • Reviewing monthly and quarterly management accounts alongside detailed financial reports.\n, • Preparing and reviewing complex corporation tax computations and personal tax returns.\n, • Overseeing the review and submission of VAT returns and managing tax compliance matters.\n, • Acting as a primary point of contact for clients, delivering proactive guidance and managing day-to-day relationships.\n, • Providing practical accounting, taxation, and general business advisory services to support client growth.\n, • Working collaboratively with Partners on specialized tax planning and technical advisory assignments.\n, • Supervising, coaching, and reviewing the work of junior accountants and trainees to ensure accuracy and continuous learning.\n, • Assisting with workflow management to ensure all statutory deadlines and internal target dates are met.\n\n \n Requirements & Experience \n\n • ACA, ACCA qualified or equivalent; experienced QBE (Qualified by Experience) candidates with substantial practice exposure will also be considered.\n, • Proven history of working within an accountancy practice in a Senior Accountant or Assistant Manager capacity.\n, • Strong technical capability in accounts preparation and both personal and corporate taxation.\n, • In-depth understanding of UK GAAP, accounting standards, and relevant tax legislation.\n, • Practical experience using key cloud accounting packages (e.g., Xero, QuickBooks, Sage, or Iris).\n, • Prior experience managing client portfolios and serving as a trusted primary contact.\n, • Experience reviewing accounts and tax work completed by team members.\n, • Ability to mentor junior staff and foster a supportive team environment.\n, • Excellent communication and interpersonal skills, with the ability to explain complex financial topics in plain language.\n, • Exceptional organizational skills with the ability to manage competing deadlines efficiently.\n\n \n What's on Offer \n\n • Competitive salary, dependent on experience and professional qualification status.\n, • Full-time, permanent position with genuine long-term stability.\n, • Flexible working hours and hybrid working arrangements.\n, • Generous annual leave entitlement plus statutory bank holidays.\n, • Company pension scheme and comprehensive employee benefits package.\n, • High-level exposure to a varied portfolio of clients across diverse industries.\n, • Clear opportunities for career progression toward Manager and Partner roles.\n, • Collaborative, friendly, and supportive office culture.\n\n Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. \n We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Your new company You'll be joining a leading national audit, tax and advisory firm with strong international connections and a genuinely local feel. With access to a global network of specialists, the firm supports a wide range of clients to make smart, future-focused decisions. People are at the heart of the culture - collaboration, inclusion and professional growth are not just encouraged, they're embedded into everyday working life. \n Your new role As a Corporate Tax Senior Manager within the Midlands Tax team, you'll play a key role in delivering high-quality UK and international tax advisory and compliance work. Working closely with tax partners and wider specialist teams, you'll lead complex projects, oversee larger client portfolios, and help shape new opportunities through business development. This is a permanent role offered on a full or part-time basis, with clear progression opportunities. \n Your work will span areas such as group reorganisations, demergers, due diligence, international expansion, financing, and transfer pricing, alongside overseeing complex compliance engagements. You'll also mentor and develop colleagues, acting as a trusted leader within the team. \n What you'll need to succeed \n\n • ACA / CTA qualification (or equivalent).\n, • Significant corporate tax experience across advisory and compliance projects.\n, • Strong client-facing skills with a commercial, solutions-focused approach.\n, • A proven ability to develop new work and build long-term relationships.\n, • Confidence leading teams, coaching others and working collaboratively across disciplines.\n, • Solid understanding of UK GAAP and IFRS fundamentals.\n\n What you'll get in return \n You'll be part of a firm that invests heavily in its people, offering a supportive and inclusive environment where careers can truly flourish. Expect a highly competitive salary, flexible benefits, ongoing learning and development, and a flexible approach to working. You'll have the opportunity to make a real impact - with clients, colleagues and the wider community. What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Overview Join our Insight team at Chambers and Partners as a Research Analyst/Writer. This is a hybrid position, working 2 days per week in either our London or Birmingham office. \n As a Research Analyst, you will play a pivotal role in transforming commentary compiled by our research teams into valuable insights for law firms. The success of our Insight team is integral to the overall success of our business, and we are continuously looking for qualified individuals to contribute to this success. Main Duties and Responsibilities \n This role involves parsing the quantitative and qualitative data compiled by research teams for all of our published guides and turning it into useful information for law firms. Law firms find these reports invaluable, both as a source of information on how to improve their submission for recognition within our tables, as well as tools to help shape their strategy in the global legal landscape. \n Research Analysts on Chambers’ Insight team are assigned a law firm’s report to write and must use the data provided by research to draw sensible conclusions about what the reasons for the firm and its lawyers’ rankings were. \n They write 200/400 words of compelling copy in every chapter of their report, with the aim of answering all of a firm’s potential questions about the rankings. Part of their training involves learning how to write the most sophisticated CMI reports, which include an analysis of the entire market, including a comparison to competitor firms. They take ownership of each report assigned to them and regularly discuss their work with their manager. \n As a Research Analyst, your main duties include: \n\n • Using the research database to find relevant raw data\n, • Tidying interview comments for sense and clarity\n, • Rendering comments anonymous by removing any information that could reveal the identity of the speaker\n, • Coming to appropriate conclusions regarding how the final ranking decisions were arrived at, incorporating research notes left by the research team\n, • Writing compelling copy that is clear, concise and easily understood by a layperson\n, • Summarising findings in a short executive summary\n, • Maintaining a high standard of accuracy in reports by ensuring that factual information is correct and up to date\n\n Skills, Experience & Personal Attributes \n\n • Excellent writing skills, particularly the ability to write clearly and concisely\n, • Ability to draw broad conclusions after examining raw data and research notes\n, • Reliable time management and the ability to meet tight deadlines while maintaining quality.\n, • The ability to closely follow house style\n, • Intellectually curious\n, • High attention to detail\n\n Equal Opportunity Statement \n We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. \n Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if they meet the minimum criteria as specified in the Job Description, additionally we will offer reasonable adjustments to those who require them. Some examples of reasonable adjustments are extra time in assessments, video interviews to combat travel-based issues and advice on expected interview topics/questions. \n \n About Us Chambers is the leading legal data and intelligence partner for lawyers, firms, and in-house teams. \n We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector. \n This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed. \n Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambition. Advert Closing Date 26 Oct 2026 Advert Salary £30,000

Adapro Talent Partners are delighted to be exclusively supporting a large Birmingham based logistics business with their recruitment of a Learning & Development Manager, on a permanent basis. \n Are you an experienced Learning & Development professional who enjoys owning the full L&D agenda and working closely with the business to make things happen? \n Our Client is looking for a proactive and engaging Learning & Development Manager to lead and deliver impactful learning, development and engagement activity across the organisation. This is a hands-on role with real visibility, variety and influence, partnering closely with HR Business Partners and business leaders to build capability, develop talent and support the business's future skills needs. \n The role \n This position plays a key role in shaping colleague development across both Head Office and operational teams. You'll design, deliver and evaluate learning solutions, support succession planning and career pathways and lead communication and engagement activity linked to learning. \n You'll be confident working autonomously, comfortable engaging stakeholders at all levels and enjoy balancing delivery, content creation and coordination. \n Key Responsibilities \n\n • Design and deliver engaging learning sessions both face-to-face and virtually\n, • Lead and continuously improve core programmes including:\n \n, • Head Office day-one inductions and onboarding\n, • Leadership and management development\n, • Core skills workshops (communication, teamwork, resilience, problem-solving etc.)\n, • Lunch & Learn sessions\n, • Group-wide Leadership Fundamentals programmes\n \n, • Conduct training needs analysis, working with managers to support skills matrices and development planning\n, • Support the creation and roll-out of career development pathways across the business\n, • Evaluate learning effectiveness, providing attendee data, summaries and ROI insight\n, • Work closely with HR Business Partners to support succession planning and Talent mapping\n, • Build strong relationships with leaders and stakeholders across all business areas and be the key point of contact for learners, managers and training providers\n, • Create and deliver monthly L&D communications and regular business updates\n, • Develop engaging learning and people-focused content using best-practice principles\n, • Support wider employee engagement activity linked to learning and development\n, • Produce basic MI and reporting (attendance data, summaries and insights\n, • Ensure L&D processes, standards and materials remain current and aligned to best practice\n\n Key Skills: \n\n • Strong facilitation skills with the confidence to engage groups in person and virtually\n, • Experience designing learning content and programmes from scratch\n, • Exposure to succession planning, talent development or career pathways\n, • Excellent communication skills with experience creating engaging written and visual content\n, • Strong stakeholder management and collaboration skills\n, • Digitally confident, with strong PowerPoint and Excel skills\n, • Highly organised, able to manage multiple priorities with pace and resilience\n, • A practical, proactive mindset with a genuine passion for developing people\n\n Our Client is offering a Salary of £38,000 - £42,000 + Benefits

Financial Controller - Edgbaston Hotel, Birmingham | Full-Time / Permanent \n Up to £55000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. \n Role purpose... \n To provide financial leadership, commercial insight and robust financial governance for the Radisson RED Hotel Edgbaston. Working closely with the General Manager, Hotel, EEL Sub-Committee and wider Edgbaston stakeholders, the Financial Controller will support profitable growth, challenge business performance, and ensure the delivery of accurate financial reporting and effective financial controls. \n We are Levy \n We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. \n Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. \n Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. \n We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. \n Financial Controller - The Role \n Financial Leadership & Governance \n\n • Lead the financial management and control framework for the hotel, ensuring compliance with company policies, accounting standards and brand requirements.\n, • Ensure the integrity, accuracy and timely delivery of financial information.\n, • Develop and maintain robust financial controls and accounting procedures, identifying opportunities for continuous improvement.\n, • Support internal and external audit requirements and promote best practice financial governance.\n, • Work collaboratively with the Profit Protection Team and wider stakeholders to minimise financial risk and protect business assets.\n\n Financial Planning, Reporting & Analysis \n\n • Lead the budgeting, forecasting and financial planning processes for the hotel.\n, • Produce insightful management reporting that supports informed decision-making and drives business performance.\n, • Analyse financial results, key performance indicators and operational trends, providing clear recommendations to management.\n, • Challenge assumptions, forecasts and business plans to ensure financial accuracy and commercial robustness.\n, • Identify emerging risks, opportunities and performance trends through effective financial analysis.\n\n Commercial Business Partnering \n\n • Act as a trusted finance partner to the General Manager and hotel leadership team.\n, • Provide commercial insight and challenge to improve profitability, operational performance and return on investment.\n, • Support the evaluation of capital expenditure, investment opportunities and new revenue streams.\n, • Work with operational leaders to understand cost drivers, identify efficiencies and improve financial performance.\n, • Support the development of business plans and strategic initiatives that contribute to long-term growth.\n\n Stakeholder Management & Collaboration \n\n • Build effective working relationships across EEL,TVC, WCCC, Levy, Radisson, Keith Prowse and the wider Edgbaston team.\n, • Present financial performance and key business insights to senior stakeholders and governance groups.\n, • Collaborate with central finance functions, including credit control, to support cash flow and working capital management.\n, • Ensure financial information is communicated clearly and effectively to both finance and non-finance audiences.\n, • Support a culture of accountability and commercially informed decision-making across the hotel operation.\n\n Continuous Improvement & Business Performance \n\n • Drive improvements in financial processes, reporting and forecasting methodologies.\n, • Support the development of management information that enables faster and more effective decision-making.\n, • Use data and performance analysis to identify opportunities for efficiency, profitability and operational improvement.\n, • Encourage innovation and best practice across financial and commercial activities.\n, • Ensure reporting and performance measures remain aligned with strategic and operational objectives.\n\n What we're looking for \n Essential \n\n • ACA, ACCA, CIMA qualified or equivalent\n, • Significant post-qualification finance experience.\n, • Experience of budgeting, forecasting and management reporting.\n, • Strong commercial and financial analysis skills.\n, • Experience influencing senior stakeholders and non-finance managers.\n, • Advanced Excel and Microsoft Office skills.\n\n Desirable \n\n • Experience within hospitality, hotels, leisure, venue or service-led environments.\n, • Experience working within a matrix or multi-stakeholder organisation.\n, • Experience supporting capital investment appraisal and business cases.\n\n What you'll get in return \n\n • Competitive salary with bonus and full company benefits\n, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme\n, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)\n, • Mental health support: 24/7 Employee Assistance Programme\n, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave\n, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships\n, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products\n, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways\n, • Meals on duty included\n\n As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. \n Job Reference: com/0809/45039001/52831715/SU #Levy UK \n Compass Group U

Talent, Learning & Development Manager \n Hybrid | £50,000–£55,000 \n We are recruiting a Talent, Learning & Development Manager to help an organisation understand the skills it has, the skills it will need and how its people can develop to meet that need. \n Reporting to the Head of HR, you will work closely with managers across the business. This is a hands-on role with responsibility for both the structure behind talent development and the programmes employees experience day to day. \n This highly diverse role will entail: \n\n • Developing competency frameworks and a skills bank to give the business a clearer view of its capabilities and gaps.\n, • Strengthening performance and development processes, including probation reviews, one-to-ones and individual development plans.\n, • Working with managers to identify future skills needs and translate them into practical learning priorities.\n, • Designing and delivering technical, professional and leadership development through workshops, digital learning, mentoring and learning on the job.\n, • Creating career pathways that support progression, internal mobility and succession planning.\n, • Coordinating apprenticeships, professional qualifications and external training providers.\n, • Managing the learning system and mandatory training records, and measuring the impact of development through feedback, skills data and business outcomes.\n\n Applicants will have substantial experience in talent or learning and development, including building performance or competency frameworks and delivering blended learning. You will know how to work with managers to get beneath a training request, understand the capability issue and agree what will help. \n Applicants will also be confident facilitating workshops, using workforce data and showing whether an initiative has made a difference. Experience with apprenticeships and succession planning would be valuable. \n For someone who enjoys giving people a clearer path to progress while helping a business prepare for what comes next, this is a role with plenty to get your teeth into. \n Katie Bard is committed to protecting your personal data. Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment. Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Notice on our website for full details of how we use your data, your rights, and how to contact us. If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities.

M&A Tax Assistant Manager \n \n Birmingham | Hybrid Working \n Salary: £49,000 - £57,000 + Benefits \n \n I'm currently working with a highly regarded professional services firm looking to appoint an M&A Tax Assistant Manager to join its growing Transactions Tax team. \n \n This is a fantastic opportunity for a Corporate Tax Assistant Manager looking to specialise in M&A, or an existing Transactions Tax professional looking to further develop their career within a high-performing team. \n \n You'll gain exposure to a broad range of transactions, working with a variety of clients including owner-managed businesses, private equity-backed companies and larger corporate groups. The role offers the opportunity to be involved in complex advisory work, develop your technical expertise and work alongside experienced specialists. \n The Role \n As an M&A Tax Assistant Manager, you'll support the delivery of transaction tax projects, working closely with senior team members, clients and wider advisory teams. \n Responsibilities will include: \n\n • Supporting tax due diligence assignments across buy-side and sell-side transactions.\n, • Assisting with transaction structuring advice and identifying tax-efficient solutions.\n, • Working alongside Corporate Finance and other advisory specialists on a variety of projects.\n, • Managing client communication and building strong relationships.\n, • Preparing technical analysis, reports and client deliverables.\n, • Supporting the development of junior team members through coaching and review.\n, • Contributing to business development activities and helping to grow client relationships.\n\n About You \n You'll ideally be CTA and/or ACA/ACCA qualified (or equivalent), with experience in UK Corporate Tax and an interest in Transaction Tax. \n You'll also have: \n\n • Experience working in Corporate Tax, Transactions Tax or a related advisory role.\n, • Strong technical tax knowledge and the ability to apply it commercially.\n, • Good client management and communication skills.\n, • The ability to manage multiple projects and meet deadlines.\n, • A proactive approach to learning and developing within the M&A space.\n\n \n This opportunity would suit an experienced Corporate Tax Assistant Manager looking for a move into M&A, or someone already working in Transaction Tax who wants to join a growing national team. \n What's on Offer? \n Hybrid and flexible working. \n Exposure to a wide variety of M&A transactions. \n Opportunity to work alongside experienced Transactions Tax specialists. \n Strong career development and progression opportunities. \n Competitive salary and comprehensive benefits package. \n \n If you're interested in exploring a move into Transaction Tax or would like a confidential conversation, feel free to get in touch.

Corporate Tax Senior Manager \n \n Location: Birmingham Job Type: Full Time | Permanent Salary: Competitive + Benefits \n We're partnering with a well-established Top 100 UK accountancy and business advisory firm that is looking to appoint a Corporate Tax Senior Manager to join its growing Birmingham office. \n This is an excellent opportunity for an experienced Corporate Tax professional seeking a senior leadership position within a firm that combines ambitious growth plans with a collaborative and supportive culture. \n Working closely with Partners and Directors, you'll play a key role in managing client relationships, delivering complex advisory projects, developing the team, and supporting the continued growth of the tax function. \n The Role \n As a Corporate Tax Senior Manager, you'll take responsibility for a significant portfolio of clients ranging from owner-managed businesses through to large corporate groups and international businesses. \n You'll be involved in a broad range of tax advisory assignments while overseeing the delivery of high-quality compliance services and helping to shape the future direction of the department. \n Key responsibilities \n\n • Manage a substantial portfolio of corporate tax clients\n, • Review complex corporation tax returns, computations and group structures\n, • Lead the delivery of corporate tax advisory projects\n, • Act as a trusted adviser to clients on a range of tax matters\n, • Build and maintain strong long-term client relationships\n, • Support Partners and Directors with strategic client work\n, • Manage workflow, utilisation, WIP and billing processes\n, • Lead, mentor and develop members of the tax team\n, • Identify and pursue opportunities for additional services and new business\n, • Support tenders, proposals and fee negotiations\n, • Ensure clients remain informed of relevant legislative and regulatory developments\n\n \n About you \n\n • CTA qualified, ACA qualified or both\n, • Extensive Corporate Tax experience gained within accountancy practice\n, • Proven experience managing complex client portfolios\n, • Strong technical knowledge across corporate tax compliance and advisory work\n, • Experience managing and developing teams\n, • Commercially aware with strong business development skills\n, • Excellent communication and relationship-building abilities\n, • Ambitious and motivated to contribute to the growth of the department\n\n \n The package \n\n • Competitive salary and benefits package\n, • Hybrid and flexible working arrangements\n, • Clear progression opportunities towards Director level\n, • Exposure to complex and varied advisory work\n, • Strong investment in learning and development\n, • Supportive and collaborative culture\n, • Opportunity to work with a respected Top 100 firm with a growing regional presence\n\n \n If you're a Corporate Tax Senior Manager looking for your next challenge within a progressive and highly regarded accountancy practice, we'd be delighted to speak with you!

EA First is working with a Not-for-Profit organisation in Birmingham to recruit a Financial Accounting Manager into its Finance, Risk and Assurance function. This is a senior technical accounting position with responsibility for ensuring robust financial reporting, statutory compliance and financial controls across a large and complex organisation. The successful candidate will also manage the finance team and play an important role in improving financial processes and controls. \n Our client is a national charity that employs over 1000 people, they deliver services that support tens of thousands of people each year. The organisation combines a strong social purpose with the scale and complexity of a substantial national operation, making this an excellent opportunity for someone looking to move from accountancy practice into a senior in house technical finance role, or for somebody who has previously trained/worked in practice and subsequently developed their career in industry or the Not-for-Profit sector. \n Reporting to the Head of Finance, the Financial Accounting Manager will act as a key technical accounting lead for the organisation. \n\n • Leading the year end process and preparation of statutory financial statements, disclosures, audit and tax packs.\n, • Acting as a principal contact for external auditors and managing delivery of the annual audit.\n, • Ensuring statutory reporting complies with FRS102 and relevant charity regulations.\n, • Taking ownership of balance sheet controls and ensuring reconciliations are completed, reviewed and appropriately resolved.\n, • Leading technical accounting across fixed assets, property, land and lease accounting.\n, • Managing month end processes across Accounts Payable, Accounts Receivable, bank reconciliations and fixed assets.\n, • Leading VAT compliance, including preparation and submission of VAT returns, reconciliations and providing technical VAT guidance.\n, • Overseeing organisational bank reconciliations and supporting treasury and cash flow management.\n, • Maintaining the integrity and accuracy of the general ledger.\n, • Managing and developing members of the finance team, including oversight of Accounts Payable and Accounts Receivable.\n, • Identifying opportunities to strengthen financial systems, processes, controls and reporting.\n, • Providing technical accounting advice to finance colleagues and wider stakeholders.\n\n Financial Accounting Manager: \n\n • It is critical you are fully qualified ACA (ICAEW) or ACCA accountant.\n, • Current or previous experience working within an accountancy practice environment is essential.\n, • Strong post qualified technical accounting experience.\n, • Experience of statutory accounts preparation and working directly with external auditors.\n, • Strong knowledge of FRS102.\n, • Excellent balance sheet reconciliation and financial control experience.\n, • Strong knowledge of month end and year end accounting processes.\n, • Experience of VAT compliance, ideally including more complex VAT matters.\n, • Experience of bank reconciliations, cash management and/or treasury activities.\n, • Experience operating within a large or complex organisation would be advantageous.\n, • Previous management, coaching or development of finance colleagues.\n, • Strong Excel and financial systems capability.\n, • Charity SORP knowledge would be advantageous.\n, • Experience of a major ERP such as NetSuite, SAP or Oracle Financials would also be beneficial.\n\n \n\n • £60,000 - £63,000 per annum.\n, • Hybrid working (2 days a week onsite in Birmingham).\n, • Flexible working, where the needs of the role allow.\n, • 25 days annual leave, plus 8 bank holidays.\n, • Employer pension contribution, subject to scheme eligibility.\n, • Health cash plan, cycle to work scheme and season ticket loan.\n, • Enhanced family, dependent and bereavement leave provisions, subject to the relevant policy and eligibility criteria.\n, • Learning and development opportunities.\n, • Access to Blue Light Card discounts.\n\n EA First Ltd are acting as an Employment Agency for this permanent vacancy.

Vehicle Technicians, \n Would you like 33 days holiday? Enjoy a fantastic Basic salary, bonus, and benefits package? Receive ongoing training and regular salary increases? \n Working on behalf of one of our valued clients based in the Erdington area,The Recruitment Solution have an opening for an experienced Technician/Mechanic. This is a fantastic opportunity, you will get the chance to inspect, service, repair, and test some of the most advanced vehicles on the road and you will also be working for one of the TOP 25 Sunday Times 'Best Big Companies to Work For'. \n Our clients, have many sites across the UK and their aim is to grow and retain the best people and this means that they invest in their employees. From personal development plans and e-learning to internal and external courses, they will give you the training you want, to grow with them with your own training plan. \n Vehicle Technician Benefits: \n • Industry leading package bonus scheme with uncapped earnings \n • 33 days annual leave, in addition to an annual leave purchase & sale scheme \n • Pension Scheme & Life Assurance \n • Vehicle purchase scheme \n • Discount on Service, Bodyshop and Parts \n • 1 day each year to volunteer for a charity of your choice \n • Childcare voucher scheme \n • Cycle to work purchase scheme \n • Discounted Gym membership \n • Access to Perks at Work discount website \n Technician Requirements: \n • City & Guilds or NVQ equivalent level 2 or 3 in Vehicle Maintenance \n • Full valid driving licence held for a minimum of 6 months \n • Evidence of 'Right to Work in the UK' \n • Ability to manage processes, administration, and paperwork \n • Must possess own tools. \n Our client is happy to discuss options of flexible working. \n They encourage applications from people with diverse backgrounds and experiences. \n They want all work colleagues to bring their whole self to work and that starts with you. \n This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role \n To find out more or to apply for this vacancy you can email or why not call Daniel directly on . \n If you are looking for a fantastic opportunity and would like to join this highly successful motor company, then apply today! \n We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. \n Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PubNub, we power real-time experiences used by millions of people around the world. Our platform enables businesses to build real-time applications through developer-friendly APIs and real-time infrastructure. PubNub powers the world's most engaging real-time experiences—including chat, live updates, and interactive applications—for more than 2,000 companies, including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success in this role means improving Net Revenue Retention (NRR), reducing preventable churn, and creating a steady pipeline of expansion opportunities across our existing customer base. If you enjoy turning customer insights and product usage data into relevant, well-timed marketing programs, this is a high-impact opportunity with significant ownership and room to grow. • Build customer lifecycle and nurture programs., • Design platform expansion and feature adoption campaigns., • Partner with GTME on customer health scoring., • Identify customer expansion signals using data., • Create ROI reports and value summaries for Account Managers., • Execute multi-team penetration campaigns within enterprise accounts., • Build win-back and customer re-engagement campaigns., • Analyze churn trends and improve retention strategies., • Partner closely with Customer Success and Account Managers., • Measure lifecycle program performance and optimize results. Minimum Requirements • 3+ years in B2B SaaS lifecycle, customer, or retention marketing., • Experience marketing to developer-focused audiences., • Data-driven approach to segmentation, timing, and measurement., • Hands-on experience with CRM and marketing automation., • Strong cross-functional collaboration with Customer Success and Sales. Nice to Have Skills • Experience using product usage data., • Familiarity with product-led growth programs., • Background driving expansion and Net Revenue Retention., • Experience supporting developer or technical customer bases., • Experience marketing to enterprise customers. At PubNub, you'll join a collaborative, people-first company where curiosity, ownership, and innovation are valued. We work across teams to solve meaningful challenges, create exceptional customer experiences, and build technology that powers real-time applications used around the world. As a remote-first company, we value flexibility, collaboration, and continuous learning. You'll work alongside talented colleagues who are passionate about solving complex problems and delivering meaningful impact for our customers. We offer competitive compensation and thoughtfully designed benefits to support your success and well-being. Applicants must be legally authorized to work in the United Kingdom. This is a fully remote position, with employment provided through an Employer of Record (EOR). PubNub is unable to provide visa sponsorship for this position. If you're excited about creating marketing programs that strengthen customer relationships, increase product adoption, and drive long-term growth, we'd love to hear from you. Join PubNub and help customers unlock the full potential of real-time technology. Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.

This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. Design and develop curriculum content aligned to the Service Design

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _ We are looking for an experienced Partner Sales Manager to drive continued growth and success for Docker’s channel partners across Central EMEA (DACH & CEE). This role is ideal for someone who has operated in a startup or scale-up environment and enjoys building and maturing a high-performing reseller ecosystem. You will be responsible for recruiting, enabling, and scaling solution partners and resellers, while working closely with Docker sales leadership and cross-functional teams to drive partner-sourced and partner-influenced revenue. You will own a regio Partner Strategy & Channel Execution Develop and execute regional reseller and channel partner plans aligned with Docker’s GTM strategy and revenue goals Recruit, onboard, and activate new solution partners and regional VARs Own partner pipeline management, including deal registration, forecasting, key account planning, and execution reviews Maintain regular partner cadence covering pipeline, performance, enablement needs, and growth opportunities Cross-Functional Collaboration Partner closely with Docker Sales, Marketing, Product, and Technical Account teams to align partner motions and execution Ensure strong alignment between direct sales teams and reseller partners to maximize coverage and deal velocity Partner-Led Growth Drive net new business through reseller-led and co-sell motions Enable partners with the training, tools, and assets required to effectively sell and support Docker’s product portfolio Activate joint sales plays, regional campaigns, and partner-driven demand generation initiatives Proven track record in building and scaling reseller or channel programs in a startup or high-growth environment 10+ years of enterprise and/or channel sales experience, including selling through solution partners or VARs Experience driving joint marketing programs with partners and generating net new pipeline Fluency in English; German is a strong advantage AND any other Eastern European language is nice to have (Polish, Romanian, Croatian) Background in software, developer tools, DevOps, or security preferred Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent experience) Complete onboarding across Docker’s sales motions, tools, and processes Learn Docker’s partner model and key partner segments (distributors, resellers, VARs, marketplaces) Build relationships with internal stakeholders and priority regional partners Develop a high-level regional reseller strategy and engagement plan Establish structured engagement and joint planning with top partners Align on partner performance metrics, pipeline expectations, and enablement priorities Collaborate with Marketing on a regional partner demand-generation plan Align pipeline development strategies with regional sales leadership Launch initial joint sales and marketing initiatives with reseller partners Drive partner enablement and define clear co-sell and deal engagement workflows Begin tracking early performance indicators for partner-sourced and partner-influenced pipeline Build durable, high-value relationships with strategic and regional reseller partners Drive measurable growth in partner-sourced pipeline, net new ARR, and renewals Expand Docker’s regional coverage and market penetration through partner-led GTM Continuously refine the reseller engagement model based on performance, feedback, and market trends Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €145,600– €208,000 OTE + equity Open vacancy: This posting is for an existing open role. AI in hiring: Docker may use AI-assisted tools during our recruiting process. Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. Flexibility that fits your life – We trust you to manage your schedule while delivering great work. Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. Home office support – Set up your workspace for comfort and success. Technology stipend – Equivalent to US$100 net per month to help support your work. Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. Parental leave – 16 weeks of paid parental leave after six months of employment. Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. Comprehensive benefits – Medical, retirement, and paid holidays vary by country. Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. Objectively assess account health scores and proactively take action to improve them. Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities. Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions. What you will bring A bachelor's degree or higher. 2–3 years of Customer Success or key account management experience; prior experience is a plus but not required. Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen. A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders. A customer-oriented approach, with the ability to identify the real need behind a request. Nice to have A passion for HR tech and familiarity with the latest trends in the space. Ready to Join Us? If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _