Band 4 Site Co-ordinator - Bath and North East Somerset
5 days ago
Bath
----------------------------------------Job overviewWe are looking for an enthusiastic, well motivated, experienced person for the role of Site Co-ordinator in Bath and North East Somerset. You will lead an established team of receptionists, over a number of local sites. The applicant will need to be flexible and adaptable, and able to travel between the sites as required. Travel expenses are paid. Main base is Bath NHS House, Bath. The post holder will need to be an excellent team player, they will be expected to organise cover for receptions or even provide reception cover themselves if the need arises to main the service.Although not an exhaustive list the role will also involve:Resource management and reporting, assisting in H&S risk assessments and assisting the Facilities Manager with the running of the sites. Liaison at local level with FM managed contractors and providers with building/site based leads.Front of house reception cover involving face to face contact with visitors and service users. Dealing with telephone enquiries and operating an electronic room booking system, and providing activity reports to the Facilities Manager when required. Managing / providing cashier services dealing directly with service users and staff. · This is a 30 hours per week part-time position. 6 hours per day Monday to Friday. The 6 hours must be between 8am-3pm, working days to be negotiated at interview. Flexibility on start/finish times to meet the needs of the service on occasion is required. Main duties of the jobTo provide supervision of a team of receptionists and administrative support to 3 sites.- Administration of the staff roster for sign off by the Facilities Manager.- Diary management.- Responsible for the day to day site coordination of staff/visitors/contractors.- Assisting with site contractors including site inductions and keeping track of status of works and any issues, in liaison with other facilities staff.- Provision of cashier services.- Provision of reports e.g. Room bookings analysis etc.- H&S risk assessments.Working for our organisationWe are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.Detailed job description and main responsibilitiesLiaise with a wide range of stakeholders, both internal to the organisation and external, not exhaustive but including:Facilities staff, clinical teams on sites, service users and carers, contractors e.g. grounds, pest control, waste, building works etcOther Trust staff and teams eg payroll.Excellent communication skills, written and verbal, with a wide range of people, including outside agencies, sometimes requiring tact and persuasive skills where there may be barriers to understanding or agreement.Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. Interpret and advise on data and office management functions and implement relevant procedures.Consider line management issues and decide on a course of action to be taken.Day to Day line management:• Carry out supervision sessions on a monthly basis.• Undertake appraisals.• Provide immediate guidance and assistance in problem solving.• Agree/monitor absences in regard to Annual leave, flexi time, sickness.• Workload management.•Follow all AWP Policies including HR .Ensure that appropriate systems are developed and maintained to prompt bring forward information or follow-up that is required for meetings and projects etc. and for outstanding work that has been requested by a certain deadline.Set up and manage effective office management/filing systems to support the service delivery.Person specificationEducationEssential criteria- 5 GCSEs at Grade C or above including Maths and English, or equivalent qualification, or proven relevant work experienceDesirable criteria- Facilities, Business, or Administration specific qualification e.g. A-Level, Level 2/3+ NVQ/T-LevelExperience and KnowledgeEssential criteria- Experience in relevant similar environment, knowledge of systems, admin and secretarialExperience and KnowledgeEssential criteria- Line management and supervisory experienceDesirable criteria- Previous site management experience in an NHS / office environment.SkillsEssential criteria- Proficient in the use of Microsoft Office systems, including MS Word, MS Outlook, MS PowerPoint and MS ExcelExperienceEssential criteria- Reviewing and completing H&S risk assessmentsExperienceEssential criteria- Knowledge of petty cash systemsWe are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with ‘lived-experience’ of mental health conditions and people living with disabilities,– we are a ‘Disability Confident Employer’ offering a guaranteed interview to Disabled applicants who meet the essential criteria. This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.Click here to view our applicant guidancePlease apply to join us, we would love to hear from you. Any personal details you supply to us are kept safe in line with the General Data Protection Regulations. Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if you have used it in your application you are required to declare this.