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JOB RESPONSIBILITY PERSONAL BANKER 27,000 WOLVERHAMPTON PERMANANT FULL OFFICE-BASED Identifies and pursues sales opportunities through client referrals, SBI internal networks, corporate relationships, and personal network Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes State Bank of India UK as the preferred provider of banking services Establishes and maintains the highest level of customer care and delivery standards, ensuring customer queries and complaints are addressed in a prompt and amenable manner, and, where applicable, directed to the relevant department on the client's behalf Identifies and pursues opportunities to cross-sell products and services to existing clients, through regular telephone &/or face-to-face contact and ongoing relationship building Fosters and maintains a welcoming, professional and service-oriented atmosphere within the banking hall To support the branch's business development initiatives by promoting and attending business development and sales events To process 'new account's applications, including NRI, postal service and other miscellaneous service requests Preparation of DCS for service requests To handle all postal service requests To prepare the AML Risk Matrix and checklists for account opening Responsible for logging and maintenance of the postal register Designated as cover for the alternate Personal Banker position as and when required Responsible for operating cash, attending to customers and maintaining the cash register, ensuring compliance with the policies and procedures of the bank Responsible for processing of Remittances Responsible for the maintenance of AML format for Cash of more than £9000 on a daily basis Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. PERSON SPECIFICATION Identifies and develops opportunities; innovates and makes things happen. Self-driven and self-reliant - set aims and targets, and leads by example. Results-oriented.

Ex-Police Officer - Behaviour Mentor / SEN Teaching Assistant | BirminghamAre you a former Police Officer looking to use your skills in a rewarding career supporting children and young people?We are recruiting experienced Behaviour Mentors and SEN Teaching Assistants to work within specialist SEN and SEMH schools across Birmingham. These settings support pupils aged 5-19 with a range of additional needs, including Autism (ASC), Social, Emotional and Mental Health (SEMH) needs, ADHD, Moderate Learning Difficulties (MLD), Profound and Multiple Learning Difficulties (PMLD), speech and language difficulties, and pupils who have experienced trauma or adverse childhood experiences (ACEs).This role is best suited to candidates who have previous experience working with children or young people who display behaviours that challenge. Many pupils have experienced significant trauma, disrupted education, or difficulties with emotional regulation and require consistent, patient adults who can build trusting relationships and provide positive behaviour support.Your policing background has equipped you with valuable transferable skills, including conflict resolution, de-escalation, safeguarding, communication, resilience, and the ability to remain calm in challenging situations. These skills are highly valued within specialist education settings.As part of the role, you will: Support pupils on a 1:1 basis and in small groups throughout the school day. Build positive, trusting relationships with children who may initially struggle to engage with adults. Support pupils with emotional regulation using positive behaviour strategies and trauma-informed approaches. Respond calmly and confidently to incidents of dysregulation, verbal aggression, or challenging behaviour. Work alongside teachers, SENCOs, therapists and pastoral teams to implement behaviour support plans and EHCP targets. Encourage pupils to develop confidence, resilience, independence and social skills. Help create a safe, structured and inclusive learning environment where every child can succeed.To be considered for this role, you should have: Experience working with children or young people who have experienced trauma, behavioural difficulties, SEMH needs or additional learning needs. Strong behaviour management and de-escalation skills. A patient, resilient and empathetic approach. An understanding of safeguarding and professional boundaries. A genuine passion for supporting vulnerable children and helping them reach their full potential.This is an incredibly rewarding opportunity for former Police Officers who are looking to make a lasting difference in the lives of children while continuing to use the skills developed throughout their career.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.

Your new companyBirmingham City Council is one of the largest local authorities in Europe, serving a diverse and vibrant community across the city. The Trading Standards team plays a vital role in protecting consumers, tackling illegal trading activity, supporting legitimate businesses, and enforcing a wide range of legislation. You will be joining an established team of 18 officers within Trading Standards, creating a supportive and knowledgeable working environment. \n Your new roleAs a Trading Standards Enforcement Officer, you will play a crucial role in investigating and enforcing legislation designed to protect consumers and disrupt criminal trading activity. Working as part of a busy enforcement team, you will undertake inspections, participate in raids and enforcement operations, gather and manage evidence, and support investigations from initial intelligence through to prosecution.The role will involve preparing case files, witness statements and court or hearing documentation, as well as attending legal proceedings when required. You will be responsible for ensuring evidence is correctly bagged, tagged and stored in accordance with legal procedures, while supporting wider criminal enforcement activity across the city.This is a varied and hands-on position that combines investigative work with operational enforcement duties. It is important to note that the role can be physically demanding at times, with responsibilities including moving and handling seized goods and evidence, which may vary in size and weight.Flexibility is essential, as the nature of enforcement work means activity does not always take place during standard office hours. Evening and weekend working will be required when operational needs dictate. Where additional hours are worked, Birmingham City Council offers flexibility through adjusted start times or time off in lieu arrangements, recognising that enforcement activity often needs to take place when offences are occurring. \n What you'll need to succeedTo be successful in this role, you will have previous experience within a criminal enforcement environment, ideally within Trading Standards or a similar regulatory, compliance or investigative setting. You will have experience supporting investigations, handling evidence and preparing documentation for court proceedings or hearings.Strong organisational and communication skills are essential, together with the ability to work methodically and professionally in sometimes challenging situations. You will be comfortable working both independently and as part of a wider enforcement team and will be able to adapt to changing priorities and operational demands.Candidates must be willing to obtain a Basic DBS check, possess a full UK driving licence and have access to their own vehicle, as travel throughout Birmingham will form a key part of the role. \n What you'll get in returnIn return, you will receive a competitive rate of £20.86 per hour PAYE inclusive of holiday pay, alongside the opportunity to gain valuable experience within one of the country's largest local authorities. You will join an established and knowledgeable Trading Standards team, undertaking meaningful work that has a direct impact on protecting consumers and tackling criminal activity across Birmingham.This is a 3-month ongoing contract offering 35 hours per week, with the potential for extension and future opportunities within the service. The role provides a varied workload, exposure to complex investigations and the chance to make a real difference through frontline enforcement activity. \n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyOn behalf of Birmingham City Council, we are recruiting for a Local Investigation Officer to support a citywide environmental improvement initiative in partnership with the Waste Enforcement Team. This is an excellent opportunity to join one of the UK's largest local authorities and play a key role in educating communities, improving local environments and supporting compliance across Birmingham's neighbourhoods. \n Your new roleThis is a full-time position working 35 hours per week, Monday to Friday, on a three-month ongoing contract. Based across Birmingham, the role is primarily field-based, with staff meeting at the office each morning before travelling to designated locations across the city.As a Customer Liaison Officer, you will act as the first point of contact within areas identified as waste enforcement hotspots. You will engage directly with residents and members of the public, providing education, guidance and support to encourage positive behavioural changes and improve compliance with environmental standards. You will investigate reported issues, gather information and build positive relationships within local communities. Where concerns remain unresolved following initial contact, you will escalate cases to the Waste Enforcement Team for further action. This is a highly visible role that requires confidence in speaking with the public and representing Birmingham City Council professionally at all times. All necessary equipment will be provided. \n What you'll need to succeedTo be successful in this role, you will have experience working in a customer-facing environment and be confident communicating with people from a wide range of backgrounds. You will possess excellent interpersonal skills, a calm and professional approach, and the ability to handle difficult conversations constructively. Experience within community engagement, housing, enforcement support, environmental services, customer service or a similar field would be advantageous, although candidates with strong transferable skills will also be considered. You will be comfortable working outdoors, travelling across Birmingham and managing your workload independently while maintaining accurate records of interactions and outcomes. \n What you'll get in returnIn return, you will receive a pay rate of £13.45 per hour plus holiday allowance, equivalent to £15.07 per hour for the first 12 weeks. Following this period, the rate increases to £15.03 per hour plus holiday allowance, equivalent to £17.60 per hour. You will gain valuable experience working alongside Birmingham City Council's Waste Enforcement Team, contributing to cleaner and safer communities across the city. This role offers stable full-time hours, all necessary equipment, and the opportunity to make a genuine difference by engaging directly with residents and supporting environmental improvement initiatives throughout Birmingham. \n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Business UnitVBU - TrakM8Job DescriptionJob PurposeThe Sales Director is a senior commercial leadership role responsible for driving new customer acquisition across the fleet telematics market. Leading a team of Business Development Managers (BDMs), this role is wholly focused on winning net new logo business — identifying, engaging and securing high-value fleet operators that align to Trakm8’s core customer profile of 500+ vehicles and £80k+ annual recurring revenue.Reporting directly to the Chief Executive Officer, the Head of Sales will own the new business pipeline from end to end: from market targeting and campaign alignment through to commercial negotiation and contract close. This is a high-impact, high-visibility role with direct accountability for the delivery of new customer revenue in line with Trakm8’s One Page Strategy Plan and annual growth targets.The successful candidate will bring proven new logo sales leadership experience in the fleet, telematics or adjacent technology markets, combining a hunter mindset with the capability to build, coach and elevate a high-performing sales team. They will also assume the overall sales leadership responsibilities currently being carried by the Chief Executive, enabling the business to operate with a dedicated, focused sales function for the first time.Key Responsibilities:New Logo AcquisitionOwn and deliver Trakm8’s new customer acquisition targets, including £240k+ ARR from new Key Accounts in 2026.Define and execute a targeted new business strategy focused on fleet operators with 500+ vehicles.Drive the team to convert qualified pipeline into contracted revenue, maintaining accountability for win rates and deal velocity.Lead senior commercial negotiations for high-value new business deals.Pipeline DevelopmentBuild and maintain a rolling new business pipeline — Q2 2026 target of +£1.5M in qualified pipeline added.Ensure disciplined CRM use for all pipeline management, forecasting and opportunity tracking.Provide accurate monthly and quarterly revenue forecasts to the CEO, with early escalation of risk.Collaborate with Marketing to align demand generation activity and lead conversion.Commercial & Strategic EngagementLead senior commercial negotiations for high-value new business dealsEngage at C-level with target prospects to build relationships and drive deal progressionRepresent Trakm8 at industry events and networks to generate leads and build profileSales Leadership & Team DevelopmentLead, manage and develop a team of BDMs, setting clear KPIs, targets and individual development plans.Establish a high-performance sales culture built on accountability, coaching and continuous improvement.Attract, retain and develop top sales talent; build capability and succession within the team.Act as a role model for Trakm8’s commercial values in every customer interaction and team conversation.Provide regular one-to-one coaching and pipeline reviews to support BDM performance and development.Market Intelligence & Go-to-MarketGather competitive insight and market intelligence to sharpen Trakm8’s positioning.Work with Product and Marketing to develop compelling propositions for Optimisation, ADAS and AI solutions.Feed prospect and market insights back into the business to influence the product roadmap and go-to-market strategy.Stay current on trends in fleet technology, ADAS, AI and EV fleets to position Trakm8 effectively.Cross-Functional CollaborationPartner with Customer Success and Account Management to ensure seamless new account handover post-signature.Work with Professional Services to ensure new business commitments are scoped and deliverable.Skills / Experience / Competency Required:Significant B2B sales leadership experience, with at least 3–5 years in a player-manager or head of sales capacity.Proven track record of consistently achieving and exceeding new business revenue targets.Demonstrated ability to build and lead high-performing new business sales teams.Experience of selling complex, high-value solutions (£80k+ ARR) to enterprise or large commercial customers.Ability to develop and convert complex sales opportunities using a consultative approach.Strong pipeline management and CRM discipline; data-driven approach to forecasting and opportunity prioritisation.Excellent communication, questioning and stakeholder-management skills; confident and credible at C-level.Comfortable working in a scaling business environment where process and structure may be evolving.Comfortable working fully remotely and managing a remote team with a high degree of autonomy.Full UK driving licence (role requires travel to customer sites and industry events).Desirable Skills:Experience within fleet, telematics, mobility technology or adjacent SaaS/technology markets.Degree-level education in Business, Sales, Marketing or a related discipline, or equivalent professional experience.Professional sales training (e.g. SPIN Selling, Challenger, MEDDIC, Consultative Selling).Experience with optimisation platforms, route planning solutions, or camera/ADAS technologies.Background in key account-style selling or enterprise consultative sales.Personal Attributes:A natural hunter leader — personally comfortable opening doors at senior levels and coaching others to do the same.Strategic thinker who can translate business strategy into sales execution and operate at both strategic and operational levels.Proactive, resilient and comfortable working in a target-driven, fast-paced environment.Curious and innovative, with a continuous improvement mindset.Strong planning, organisational and prioritisation skills; able to manage competing demands across team leadership and personal commercial activity.High integrity and a commitment to delivering excellent customer outcomes; leads with honesty in every commercial interaction.Energetic and motivating — able to inspire and sustain a high-performance culture within the team.Self-motivated, driven and capable of working independently within a remote environment.Our Values:We’re a close-knit team who care about each other, our customers and making a positive impact, our values drive who we are and the decisions we make:Caring & Committed – We show up for each other and deliver with dedicationMake a Difference – We create impact that mattersRelentless – We push forward until we succeedDo the Right Thing – We choose integrity every timeJoy of the Journey – We enjoy the ride and celebrate along the wayHealth & SafetyAs a Trakm8 Group employee, you have the following H&S responsibilities:To comply with the Group H&S policy and procedures;To take care of your own health and safety and that of people who may be affected by what you do (or what you do not do);To co-operate with others on health and safety;To not interfere with, or misuse, anything provided for your health, safety or welfare;To wear/use the correct Protective Equipment at all times;To follow the training you have received at all times.Information Security:As a Trakm8 Group employee, you have the following Information Security responsibilities:To follow the Group Information Security policies at all times;To ensure that passwords under your responsibility are kept confidential;To keep Group or Company information secure and confidential at all times;To inform your manager immediately if you detect, suspect or witness an incident that may be a breach of securityThis role requires screening in the below areas:ReferencesThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job descriptions are subject to possible modifications in line with the needs of the business. #J-18808-Ljbffr

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of £21.00 - £25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Join Our Client West Midlands Police's Team as a Vetting Officer! Are you looking for an exciting opportunity to play a crucial role in maintaining the integrity and safety of the police service? We are seeking a dedicated Vetting Officer to join their Professional Standards Department in Digbeth, Birmingham. This is a temporary full-time position with an hourly rate of £14.99. About the Role: As a Vetting Officer, you will be at the forefront of ensuring that individuals working within the police service meet the highest standards of professionalism and integrity. Your key responsibilities will include: Conducting thorough background checks using police databases and other relevant systems. Reviewing the professional and private lives of applicants, including financial affairs, associations, and employment history. Identifying and assessing risks to make informed vetting decisions and implement necessary risk mitigation measures. Collaborating with various departments and external vetting units to manage intelligence regarding vulnerabilities. Ensuring confidentiality and compliance with Data Protection legislation and General Data Protection Regulations.What We're Looking For: The ideal candidate will be self-motivated, methodical, and possess a keen eye for detail. You should be able to work effectively both independently and as part of a team. Here's what you need to bring to the table: Essential Criteria: Proven experience as an effective communicator with a knack for delivering excellent customer service. Strong organisational skills with the ability to prioritise and manage your workload efficiently. Proficiency in IT and experience using software packages. High level of accuracy and attention to detail.Desirable Criteria: Experience in a customer service delivery environment. Familiarity with PNC/PND and WMP intelligence systems.Why Join Us? This is more than just a job; it's a chance to contribute to public safety and operational integrity. You will be part of a dynamic team dedicated to excellence. In addition, successful applicants will undergo Non-Police Personnel Vetting Level 3 and Counter Terrorism Clearance, ensuring your role is both fulfilling and secure. Don't miss out on this opportunity - your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Opportunity: Intelligence Support Officer Are you ready to make a difference in public service? Our client West Midlands Police are seeking a motivated and skilled Intelligence Support Officer to join their team at their headquarters in Birmingham on a temporary basis. This is an exciting opportunity to contribute to critical investigations and enhance public safety while working within a dynamic environment! Contract Type: Temporary Daily Rate: £170.00 Key Responsibilities: As an Intelligence Support Officer, you will play a vital role in gathering and analyzing information to support investigations. Your responsibilities will include: Evaluating information to assess its intelligence potential. Interrogating Force and National databases to develop intelligence and conduct open-source research in line with NCPP guidelines. Collaborating with supervisors to initiate actions based on identified threats and risks. Developing and researching intelligence reporting findings to assist investigations. Contributing to the preparation of Tactical Assessments and other intelligence products as required. Monitoring and escalating potential threats to support critical incident management. Identifying crime hotspots and preparing intelligence products to support investigations. Providing intelligence cell support during major incidents. Liaising with various departments to foster intelligence development. Advising on the use of Intelligence systems as needed.Compliance and General Duties: Ensure compliance with the National Intelligence Model (NIM), Management of Police Information (MOPI), and Data Protection legislation. Maintain computerised and manual records, updating intelligence systems as per Force Policy. Engage in ongoing training and achieve IPP certification. Adhere to health and safety requirements. Undertake any other duties commensurate with the role.What We're Looking For: Essential Qualifications: Awareness of the National Intelligence Model (NIM) and NCPP Guidance. Self-motivated with the ability to use your initiative. Strong time management skills with experience managing competing demands. High standards of integrity, professionalism, discretion, and confidentiality. Demonstrable ability to identify intelligence gaps, prioritize tasks, and problem-solve.Desirable Qualifications: Experience in an intelligence/information field. Practical knowledge of police intelligence systems. Familiarity with legislation, policies, and procedures (e.g., GDPR, Human Rights Act, CPIA). If you are passionate about making a difference and meet the qualifications above, we want to hear from you! Apply today and take the next step in your career as an Intelligence Support Officer. Join us in making a positive impact on the community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Relationship Manager / Liaison Officer (204dm) – Birmingham - £65000 DOE Candidates who already hold active MOD DV clearance are highly encouraged to apply DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. Our client is an established and growing defence technology company delivering critical capabilities to UK Defence customers. Due to continued growth and long-term programme success, they are seeking a Customer Relationship Manager / Liaison Officer to act as the key interface between the business and its end users. This is an excellent opportunity for an individual with a strong Defence background who enjoys building trusted relationships, solving problems, and working closely with customers to ensure successful delivery while identifying future opportunities. The Role •Working closely with senior stakeholders, you'll become the trusted point of contact for key Defence customers, ensuring effective communication between the customer, internal delivery teams, and external partners. •You'll play a vital role in maintaining customer satisfaction, resolving issues, and supporting the ongoing development of services across long-term programmes. Key Responsibilities •Build and maintain strong, long-term relationships with key Defence customers. •Act as the primary point of contact for customer enquiries and escalations, ensuring issues are resolved efficiently. •Build trusted relationships with stakeholders at all levels. •Coordinate communication between customers, internal teams and subcontractors. •Support operational delivery by identifying and resolving issues before they impact the customer. •Work collaboratively across multiple teams to improve customer experience and service delivery. •Identify opportunities to expand existing services and support future business growth. •Represent the business professionally when engaging with customers and industry partners. About You •Our client is looking for someone who is personable, commercially aware and confident engaging with senior Defence stakeholders. You'll ideally have: •Previous experience managing customer or stakeholder relationships within Defence or Government. •An IT or Networking background with the ability to understand technical discussions. •Excellent communication and interpersonal skills. •Strong commercial awareness and customer-focused approach. •Experience coordinating multiple stakeholders and resolving issues. •The confidence to influence and build credibility with senior decision makers. •Existing knowledge of Defence customer processes and environments. •DV cleared. and eligible for STRAP clearance (essential). Location •West Midlands based. •Regular travel to customer and company locations across Tewkesbury, Bristol, London and the South Coast. Benefits •Flexible working culture and flexible working hours. •25 days annual leave plus the option to purchase additional leave. •10% employer pension contribution. •Health Cash Plan for employees and eligible family members. •Benefits platform including Cycle to Work, technology purchase schemes and retail discounts. •Ongoing training and professional development. •Two annual bonus opportunities (subject to company performance). •Enhanced maternity, paternity and adoption leave. •Recruitment referral bonus. •Reservist leave. •Modern office facilities with complimentary refreshments. •Smart casual "Dress for Your Day" policy. •Free parking or parking reimbursement. •Company social events and annual training days. Ideal Backgrounds This position would particularly suit candidates from: •Defence Relationship Management •Customer Success •Account Management •Service Delivery •Defence Digital •DE&S •Royal Signals •Royal Navy CIS •RAF CIS Candidates with experience working alongside MOD customers, defence suppliers or within secure government environments will be particularly well suited to this opportunity. Candidates with active DV clearance are highly encouraged to apply. If you are interested in applying, please send a copy of your CV to Dan Martin at Ex-Mil Recruitment Ltd

Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between £24.00 - £28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Trainee HR Generalist Placement Programme | £28K–£55K+ | Job Placement Programme Please note this is a training course, and fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Ready for a career change? ITOL Recruit’s HR Generalist Job Programme is designed for individuals looking to move into Human Resources with no prior experience required. No prior experience required. Train online at your own pace and land your first HR Generalist role in as little as 1–3 months. Salary Expectations: HR Administrator: £30,000+ HR Assistant: £35,000+ HR Officer: £35,000+ HR Manager: £55,000+ Senior HR roles: £60,000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: Accrediation by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more for practical experience Professional CV and LinkedIn optimisation Dedicated recruitment support until you’re placed Ready to Start? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

Your new company We are seeking a highly organised and proactive Programme Support Officer to join a dynamic team delivering important housing and homelessness initiatives. This is a fantastic opportunity for an experienced administrative professional who enjoys working in a fast-paced environment and wants to contribute to meaningful social impact.You will play a key role in ensuring the smooth day-to-day running of programmes by providing high-quality administrative, coordination, and operational support to colleagues and stakeholders. Your new role Programme & Administrative Support You will coordinate diaries, meetings, and events across multiple stakeholders, ensuring schedules run smoothly and efficiently. This includes organising and supporting meetings by preparing agendas, taking accurate minutes (including for steering groups), and ensuring all relevant documentation is in place. You will also manage shared inboxes, responding to queries in a timely and professional manner, while preparing, formatting, and maintaining reports, presentations, and programme documentation. Coordination & Communication Acting as a central point of contact, you will liaise with internal teams and external partners, supporting effective communication across the programme. You will help ensure programme delivery stays on track by monitoring actions, following up where required, and building strong working relationships with stakeholders across the organisation. Financial & Process Support You will support key financial and administrative processes, including raising purchase orders, sales orders, and assisting with supplier set-up. Maintaining accurate records will be essential, as well as ensuring compliance with internal procedures. You will also contribute to basic financial tracking and reporting activities to support the wider team. General Support In addition, you will provide flexible, ad-hoc administrative support to the wider team as needed. You will also assist with governance processes and support reporting requirements, helping to ensure programmes operate smoothly and in line with organisational standards. What you'll need to succeed We are looking for a highly organised individual with strong attention to detail who is proactive and self-motivated, with the ability to manage competing priorities effectively. You will be comfortable working in a busy environment, remaining calm under pressure while maintaining high standards. As a confident communicator, you will have excellent written and verbal skills, alongside a collaborative and flexible approach as part of a supportive team.You will bring 1-3+ years of experience in an administrative, programme, or project support role, ideally gained within a fast-paced office or programme environment. Strong proficiency in Microsoft Office (Word, Excel, and PowerPoint) is essential, along with experience managing meetings, diaries, and documentation. You should also be comfortable working with systems and processes, including finance or procurement systems.Experience within the public sector, housing, homelessness, social care, or charity environments would be advantageous, as would familiarity with governance processes and structured reporting, although these are not essential. What you'll get in return In return, you will benefit from a flexible and supportive working environment, with a hybrid working model designed to promote a healthy work-life balance. This role follows a consistent working pattern of Tuesday to Thursday each week, offering structure and flexibility across your schedule. You will receive a competitive hourly rate of £18.33 per hour, paid weekly, providing reliable and timely earnings. Alongside this, you'll gain valuable experience working within a purpose-driven team, contributing to meaningful housing and homelessness programmes while further developing your administrative and programme support skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This is a fantastic opportunity for a highly organised and detail-oriented professional to join a fast-paced Property Division. You will provide administrative and operational support, ensuring the smooth coordination of property and facilities activities that underpin front line services. Client Details This not-for-profit organisation operates within the property sector, dedicated to making a positive impact in the Birmingham community. As a medium-sized entity, it is committed to delivering exceptional service and fostering a supportive work environment. They are now seeking a Business Support Officer to join their property division on a temp to perm basis. Description Deliver high-quality administrative support to the Property team Maintain accurate records, systems, and documentation Assist in coordinating property maintenance, compliance, and project activities Process purchase orders, invoices, and financial information Liaise with internal stakeholders, contractors, and external partners Prepare reports, data insights, and meeting documentation Track service requests and ensure timely resolution Support compliance and governance processesProfile A successful Business Support Officer should have: Essential: Previous experience in a business support or administrative role Strong IT skills, including Microsoft Office (particularly Excel) Excellent organisational and time management abilities Strong communication skills, both written and verbal Ability to manage multiple priorities in a dynamic environment High level of accuracy and attention to detail Discretion when handling sensitive or confidential information Desirable: Experience within property, facilities, or estates management Familiarity with financial systems or purchasing processes Experience working within a public sector or regulated environmentJob Offer Competitive annual salary, depending on experience. A temporary role offering valuable experience in the not-for-profit and property sectors. Opportunity to work in a supportive and professional environment in Birmingham. Flexible working arrangements to accommodate personal needs. A meaningful role contributing to vital public services This is a temp to perm opportunity Supportive and collaborative team culture Opportunities for career development and progression Competitive salary and benefits Flexible and hybrid working options Free Parking Available on site If you are an organised and detail-oriented professional looking to make a difference, we encourage you to apply for this exciting opportunity as a Business Support Officer in Birmingham

Description The Head of Finance is the lead finance professional at GSG Impact, and, with the support of the Chief Operating Officer, is responsible for leading all aspects of the charity's finances. The Head of Finance will be the owner of the external audit relationship and be responsible for the production of the annual report and accounts, including all regulatory compliance associated with a UK based charitable entity. They will support the leadership’s preparation for, and presentations to both the charity’s Finance and Audit sub-committee and the main GSG Impact Board. The post-holder will ensure that the charity’s budget and financial position are closely monitored and that established financial controls, spanning the procurement to payments cycle, are firmly adhered to. They will lead on the annual budget setting process, including interim re-forecasting, and financial reporting. In addition, the post-holder will provide budgetary support, business partnering and technical advice to non-finance staff, and build strong relationships across the organisation, particularly the Fundraising and Programme Support Teams, positioning GSG Impact for continued success and financial sustainability. Key Responsibilities In addition to the day-to-day Leadership of the Finance Function and staff management the Key Areas of Responsibility are: Regulatory Compliance & Audit Preparation of the Annual financial statements and Audited accounts for the charitable entity and trading subsidiary. Completion of regulatory returns as required by the Charities’ Commission. Co-ordination and filing of the quarterly VAT returns and annual Corporation Tax return Review of the VAT registration position for continued appropriateness Ensure gift aid is calculated and paid over from the trading subsidiary to the charity, as applicable Management Accounting and Planning Leadership of the Annual organisational budget process, including multi-year financial plans and Scenario modelling Lead mid-year re-forecast process for review and approval of the Board Production of Monthly – Quarterly summary management accounts with accompanying narrative to support analysis of significant variances and trends Oversee Budget vs actual reporting and analysis by department-function for circulation to nominated budget holders Financial Accounting, Cash and Treasury Management Ownership of the month end financial accounting processes and adjustments Manage monthly payroll process with outsourced provider Oversee completion of monthly Balance sheet reconciliations including bank accounts Manage accounts payable processes to ensure timely fulfilment of obligations to suppliers and 3rd party payments Monitor domestic and foreign currency bank accounts and ensure optimal balances are maintained in the various currency accounts Prepare regular cash flow forecasts utilising updated income and expenditure information to monitor working capital needs in the short and medium term Funds Management & Programme Support Work with Programme Support colleagues in the preparation of standard budgets for donor proposals, ensuring cost recovery is maximised in line with our Full Cost Recovery Model Maintain a staff cost allocation database to provide an overview of funding gaps to be addressed in future donor proposals Oversee the production of Donor, project, or grant expenditure financial reports to ensure we meet our donor reporting obligations Maintain a Restricted/Unrestricted fund summary analysis schedule to support fund balances reported in the Balance Sheet Liaise with finance colleagues within the National Partners on sub-granted funds Governance & Board Support Main liaison with the Audit and Finance committee, co-ordinating quarterly meeting schedule, agenda and supporting reports and documentation Production of additional information as required for Trustee board finance packs Supply of financial data for KPIs and dashboards on a quarterly basis Periodic review of Reserves Policy to ensure appropriateness and update as required by the Board Financial Systems, Controls & Risk Management Maintain and ensure effective application of organisation wide financial policies and procedures Preparation and analysis of data required to support Going concern assessments Review and update on areas of financial risk as identified in the Risk Register updates Support colleagues in due diligence and risk assessments for partners engaged through sub grants Lead on continuous improvements to financial processes to ensure finance systems support programme management and organisational growth Requirements Qualifications • Fully qualified accountant (ACA, ACCA, CIMA) with significant post qualification experience, • Experience of working with the UK Charity SORP and production of annual report and account, • Experience of managing a team and relationships with colleagues in a distributed global structure, • Experience managing a multi-donor funded organisational budget and grant budgets, including restricted and unrestricted funding, full cost recovery and financial reporting., • Experience with multi-currency income & expenditure and management of the processes around sub-grants to overseas partners Competencies and Behaviours • Strategic leadership; the role involves supporting SLT and the Board in the alignment of financial resources to the organisational strategy, ensuring outcomes and objectives can be achieved through the provision of concise and decision useful financial information, • Stakeholder engagement; the Head of Finance must be comfortable working closely with a wide range of colleagues and stakeholder including SLT, Trustees within the Finance Committee, wider Board members, the Fundraising Team and National Partners., • Communication; the post holder must have the ability to communicate potentially complex financial information to non-finance specialists., • Collaborative and hands on approach, alignment with the goals and mission of the organisation with a global outlook and perspective Benefits • Flexible working – remote with occasional onsite meeting, • Salary competitive within the charity sector, based on experience., • 25 days holiday per annum plus eight bank/public holidays, • Enrolment in NEST Pension Scheme (3% employer and 5% employee contribution)

Legal Counsel Interim Rate - £700 Umbrella per day Birmingham, Hybrid-Working (3 days per week in office) An opportunity has arisen for a Legal Counsel to join a Central Government team on an interim basis. This role is to deliver a full range of legal advice to the team and all its business directorates, which includes key internal stakeholders, in order to optimise contractual outcomes in relation to a variety of subjects (including supply chain, utilities, local authorities, etc) and support compliance with legislation and regulations. Key Requirements for the Legal Counsel The ideal Candidate for the Legal Counsel role will include: • Ability to produce and present communications and information in a variety of ways adapted for the relevant audience,, • Interpersonal and influencing skills;, • Legal drafting skills;, • Problem-solving skills including working without established precedent or procedure;, • Ability to juggle and prioritise numerous tasks in a high activity environment;, • Ability to consistently deliver high quality outputs under pressure whilst maintaining attention to detail;, • Planning and organisational skills;, • Ability to work within a multidisciplinary team on a wide range of commercial legal issues. Knowledge:, • Qualified Solicitor or Barrister with contracting or construction experience, preferably gained in both a "client" and a "contractor" environment., • Demonstrable specialism in contract law and/or procurement law, preferably with a focus on large projects., • Commercial contracts/construction contracts knowledge Type of experience: • Experience of managing the provision of external legal advice, • Experience of public sector procurement processes, • Problem solving experience, • Commercial legal experience of UK based construction or infrastructure projects, or experience of dealing with Government Departments, utilities or transport projects, gained either in house or in private practice. Key responsibilities for the Legal Counsel The successful Candidate for this Legal Counsel role will be required to: • Work with minimum supervision to provide high quality legal advice including drafting documents and providing advice to staff at all levels on all aspects of commercial/contracts law, • Main Lawyer and point contact for legal advice on General Data Protection Regulations (GDPR) and Data Protection Act 2018 including privacy policies and supporting the Data Protection Officer. Ensuring standards set by supervisory bodies (such as the ICO) on data protection are adhered to;, • Responsible for running weekly legal surgeries for contract management and Corporate Procurement to provide legal advice to enable them to maximise efficiencies and minimise external legal costs., • Advise on resolution of contractual claims and disputes (not including conduct of litigation or arbitration), using external lawyers where appropriate;, • Point legal contact for all Phase 2a procurements including leading on the early works procurement., • Preparing and delivering targeted training to internal staff to help them understand areas of law (example, procurement law PCR and UCR) relating to legal issues as they arise;, • Drafting template precedents for the legal team including providing self-help tools/templates for internal staff to save time and cost to continuously improve performance and compliance;, • Assisting the legal function as and when required on legal research and also keep abreast of the law and providing legal updates which affect the business, • When required, manage the provision of external legal support including responsibility for managing and monitoring cost, assisting with the setting of budget and timescales and managing quality This is a fantastic opportunity to join a well-established team that prides itself in the first-class service it offers to clients. If you believe you have the necessary skills and experience for the Legal Counsel role, please apply now, or contact Albert Pearson at Sellick Partnership for a confidential conversation. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Senior Legal Officer - Right to Buy *100% Remote working* Minimum 6 month term £30 - £40 umbrella per hour (DOE) Sellick Partnership are working with a Local Authority seeking an experienced Property Senior Legal Officer / Senior Paralegal with considerable Right to Buy experience. This role will be offered on an initial 6-month basis, with a strong likelihood of extension. The purpose of the role is to: • Progress allocated Right to Buy cases in accordance with all the relevant legislative and procedural requirements in a timely, efficient and cost-effective manner., • Open files, prepare letters and emails to clients and keep the client regularly informed., • Draft Lease or Transfer docuemnts and send out Legal Packs., • Deal with ongoing queries related to active RTB cases., • Prepare and carry out completions., • Post completion work., • Deeds of postponement., • Right of first refusal. The client is ideally looking for someone with experience of working within a local authority setting, but experience in all of the above areas from a private sector background may also be considered. The successful candidate must have obtained a law degree or equivalent qualification. If you believe you have the necessary skills for this opportunity, please apply as soon as possible. Should you require further information or wish to discuss your suitability before applying, please contact Kate Jasper in our Manchester office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Are you a finance specialist, with experience in corporate tax with large corporations in the UK? This is a new role, in house at one of the UK’s most recognisable automotive manufacturers. This role is responsible for all tax related matters and will position you as the central tax manager for a large, multinational automotive manufacturer. If you have experience working directly with HMRC, are well versed in UK tax compliance and VAT, Corporate Tax, GAAP and PAYE, this could be a great step for you to establish yourself in a lucrative industry, with one of the most stable players at a time of great change. This role is best suited to someone qualified in accounting, taxation or finance, and experience working in the automotive industry is HIGHLY desirable. Job Title: Tax Manager Reports to: Senior Finance Manager Language: English Role Overview The Tax Officer will be responsible for overseeing all tax-related matters within the company, ensuring full compliance with UK tax regulations. The successful candidate will manage corporate and payroll taxes, VAT submissions, import/export duties, and maintain direct communication with HMRC. Key Responsibilities Tax Compliance & HMRC Liaison • Act as the primary point of contact with HMRC for all tax-related matters, • Ensure full compliance with UK tax legislation and reporting requirements, • Respond to HMRC enquiries, investigations, and correspondence, • Maintain accurate tax records and documentation Corporate & Business Taxes • Prepare and submit Corporation Tax returns, • Manage business rates and other applicable company taxes, • Monitor tax deadlines and ensure timely submissions and payments VAT Management • Prepare and submit VAT returns (including Margin Scheme if applicable to vehicle sales), • Ensure correct VAT treatment of vehicle sales, imports, exports, and intra-EU transactions, • Conduct VAT reconciliations and resolve discrepancies Import/Export & Customs Duties • Oversee customs declarations and import/export tax compliance, • Ensure correct calculation and payment of customs duties, • Liaise with freight agents and customs brokers when necessary Payroll & Employment Taxes • Oversee PAYE, National Insurance Contributions (NIC), and other payroll-related taxes, • Review and verify payroll calculations to ensure accuracy and compliance, • Ensure RTI (Real Time Information) submissions are completed accurately and on time Financial Control & Reporting • Work closely with the Finance team to ensure accurate tax reporting, • Support audits and provide tax documentation as required, • Identify tax planning opportunities and advise management on tax efficiency, • Work closely with the Finance team to ensure accurate ME/YE closings Requirements Qualifications & Experience • Relevant qualification in Accounting, Taxation, or Finance (e.g., ATT, CTA, ACCA, ACA or equivalent preferred), • At least 5 years proven experience in UK tax compliance, • Strong knowledge of VAT, Corporation Tax, PAYE, EORI and UK GAAP, • Experience in the automotive industry is desirable, • Familiarity with HMRC systems and online filing platforms Skills • Strong analytical and problem-solving skills, • Excellent attention to detail, • Strong communication skills and ability to liaise with HMRC and external advisors, • Ability to work independently and manage multiple deadlines, • Proficiency in accounting software and Microsoft Excel

Customer Retention SpecialistSalary: £27,476.80 rising to £28,516.80 on successful completion of probationLocation: 210–222 Hagley Road West, Oldbury, B68 0NPAbout Care ClubCare Club is Rightio's membership programme, providing customers with ongoing coverage across plumbing, gas, electrics, locks, and internal drainage. Our team is built on collaboration and collective ownership of the member experience. Every agent plays an active role from the moment someone joins right through to renewal and beyond.This isn't a call centre role. It's a specialist position where retention expertise sits at the centre, but you'll also manage claims, coordinate engineers, handle enquiries, and identify growth opportunities. That 360° ownership is what makes Care Club different, and it's what makes the work rewarding.Why We're RecruitingWe're growing. Care Club membership is expanding and we need someone who can bring real retention instinct to the team while also being comfortable in the full breadth of the role.The Role at a GlanceDepartment: Care ClubLocation: Oldbury, B68 0NPSalary: £27,476.80, rising to £28,516.80 on completion of probationReportingTo: Care Club ManagerCoverageAreas: Plumbing · Gas · Electrics · Locks · Internal DrainageWhat the Role Actually InvolvesRetention: your primary focus • Proactively contact members at risk of cancellation and turn those conversations around, • Handle renewals, lapsed accounts, and cancellation requests with empathy and commercial skill, • Identify patterns in member dissatisfaction and feed insight back to the manager, • Build lasting relationships that make members feel valuedClaims Management, • Handle First Notification of Loss (FNOL) and manage claims through to resolution, • Assess eligibility across coverage areas, • Coordinate with approved engineers and contractors to get jobs completed efficiently, • Keep members informed at every stageMember Enquiries & Onboarding, • Handle inbound calls, emails, and web chats from existing and prospective members, • Welcome new members and set expectations clearly, • Process plan upgrades, amendments, and payments accuratelyUpsell & Plan Promotion, • Identify opportunities to upgrade members to higher-tier plans, • Present the value of Care Club to customers following Rightio breakdown jobs, • Support the team's targets through a consultative sales approachAdmin & Systems, • Maintain accurate, up-to-date member records across CRM and internal platforms, • Log all interactions, claims, and outcomes consistentlyAbout YouEssential, • Demonstrable retention experience — you've had difficult cancellation conversations and won them, • Background in customer service, membership, insurance, or a subscription-based environment, • Confident communicator across phone, email, and digital channels, • Strong organisational skills and ability to manage multiple member situations, • Empathetic and calm under pressure, especially when customers are frustrated, • Commercially aware — you understand what keeps a business healthy and a customer loyal, • Comfortable with CRM systems and digital tools, • Track record of hitting retention KPIs or renewal targetsDesirable, • Experience in home maintenance, insurance, or property services, • Familiarity with claims processes or contractor coordination, • Experience working in a small team where you wear multiple hatsWhat We Offer, • Competitive salary with a clear probation milestone increase, • A small team where your contribution is visible and valued, • Training across all coverage areas, • Opportunity to shape how Care Club grows, • The chance to make a real difference to customersOur ValuesReassuring · Reliable · Responsible · Robust · RespectfulYou may have experience of the following: Retention Officer, Customer Success Specialist, Membership Specialist, Claims Handler, Customer Service Specialist, Account Retention Specialist, Membership Administrator, Customer Care Specialist, Member Services Officer, Churn Prevention Specialist

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value. What You’ll Do • Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels., • Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption., • Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings., • Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews., • Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights., • Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders., • Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment., • Collaborate on adoption and expansion initiatives to drive customer success., • Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value., • Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership. What You’ll Bring • 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer)., • Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures., • Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus., • Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications., • Proven ability to translate business outcomes into technical adoption roadmaps and measurable value., • Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations., • Excellent communication, cross-functional collaboration, and stakeholder management skills. What You’ll Get: Veeam offers benefits that support your whole self: • 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, with option to enroll dependents, • Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs, • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of United Kingdom, Veeam reserves the right to decline the application for this position. #LI-DF1 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our _, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. _

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty? Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. We’re building a bold, modern movement of supporters who fund our covert investigations and help us bring offenders to justice. We’re now seeking a Social Media Officer to join our fast-paced Marketing & Communications Team. This new role will drive income generation and supporter acquisition through innovative organic content, paid social campaigns, and virtual challenge events. Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you’ll: • Create and implement a social media strategy that delivers measurable fundraising growth., • Plan, launch, and optimise virtual fundraising challenges (e.g. “Run for the Dogs” or “Step Up for Wildlife”) with clear KPIs and ROI tracking., • Develop compelling content across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) that converts non-financial action takers into one-off and recurring financial supporters., • Manage paid social advertising campaigns to grow AWIP’s supporter database and drive recurring giving., • Monitor and respond to comments, messages, and supporter queries across all channels, ensuring brand integrity and compassionate engagement., • Flag and report social media content involving potential animal cruelty, and liaise with AWIP’s investigators to gather information from potential witnesses. As part of this work, you may be required to complete witness statements and attend court to give evidence. You will also receive training in open-source intelligence (OSINT) and social media analysis to support ongoing investigations., • Attend national and international field activities and events to produce impactful, behind-the-scenes content showcasing AWIP’s lifesaving work., • Attend digital fundraising and social media conferences to represent AWIP, and submit speaker proposals to increase our thought leadership in digital fundraising. You’re a strategic, data-driven communicator who thrives on measurable impact. You combine creativity with analytical thinking — understanding how to use content to drive engagement, income, and action. Essential: • Proven experience managing social media channels for an organisation or brand., • Strong writing, editing, and visual-content skills (e.g. Canva, Meta Business Suite)., • Experience in social-media advertising or supporter acquisition campaigns., • Passion for animal welfare and investigative storytelling., • Comfortable handling sensitive or distressing material with professionalism and resilience. Desirable: • Experience with fundraising or challenge-event marketing., • Familiarity with tools like MailerLite, FundraiseUp, Tally.so, or Salesforce., • Willingness to travel nationally or internationally for short assignments. This is a permanent position, offered initially at 22.5 hours per week (3 days), with a starting salary of £28,000 FTE (£18,000 pro rata). The role includes a 6-month probationary period, during which performance and income results will be reviewed — including delivery of at least one virtual fundraising challenge. Following successful completion of probation and achievement of key performance indicators, there may be an opportunity to increase this role to full-time hours. • Fully flexible working (with occasional in-person team events), • Annual salary review and growth-linked progression within a small organisation, • Private healthcare insurance with employee assistance programme, • Pension contributions in line with the Living Pension contribution rates, • Fully funded, ongoing professional development in digital fundraising and social media content creation, • The chance to make a tangible difference for animals worldwide

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Morgan Hunt require an Finance Manager for NHS based in South East London Pay Rate: £30.02ph PAYE Hours 37.5 9am to 5pm Mon to Fri - Hybrid working available 3 days a week. Location: South East London Duration: 3 months on going contract Essential: Qualified Accountant, excellent excel skills and knowledge of trust finance systems Job Summary Reporting to the Head of Finance & Corporate Support being the day to day lead on finance and business processes. To lead on the financial management of the trust, ensuring that all trust controls and processes are followed, that all procurement is conducted according to Standing Financial Instructions and best practise. Ensuring that invoices are paid appropriately and on time. Reporting to the Head of Finance & Corporate Support ensure that the Executives and Programme Directors have appropriate information to make the best possible decisions to deliver the organisation's strategic objectives. To be continually developing and improving financial and other reporting to better support the organisation. To ensure that HIN financial reports to funders are complete and timely To be managing the day to day business processes, including HR and procurement, developing and improving ways of working, ensuring appropriate guidelines are followed across the organisation, and that HIN links appropriately with the wider trust. To lead on links with trusts Finance, HR and Procurement departments, developing how HIN uses trusts systems to drive continual improvement. Duties and Responsibilities 1. To report on a regular basis the financial position and projections of the trust, providing assurance to senior leadership and funders and enabling appropriate decision making., 2. To oversee business processes around finance, HR, recruitment, agency and bank staff. Monitoring delivery of these functions to best support the organisation., 3. To work in collaboration with the Financial Support Officer to ensure that all teams are following proper procurement processes and that all requisitions are raised appropriately and all invoices paid in a timely manner., 4. Manage, co-ordinate, monitor and agree the monthly reporting timetable., 5. To be the main contact within the team compliance with trust SFIs., 6. To provide financial leadership and present complex financial management information to senior HIN Leadership and the Head of Finance & Corporate Support., 7. To ensure the HIN Finance team are operating as efficiently and effectively as possible, by reviewing the processes performed by the team and suggesting improvements and automation where possible., 8. To provide accounting expertise to the organisation., 9. To provide support, advice and guidance to other teams within HIN on all Financial matters and, when required, to challenge assumptions held to ensure the development of robust financial planning and controls and the most effective use of HIN funding., 10. To manage the Finance Support Officer, including ensuring that they are appropriately trained and developed, have twice yearly appraisals and PDPs and that the work of the department is appropriately allocated., 11. To lead and contribute to any other projects to improve HIN business processes as may become necessary., 12. Ensure that the team provides a high quality service to its customers, carrying out customer satisfaction surveys and implementing changes as a result., 13. To ensure that sickness and performance issues are managed appropriately within the teams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

What we do? Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings. As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences. At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration. We are currently looking for a BaaS Business Development Manager/Director in the UK ready to join our adventure and share our ambition. This is a truly unique opportunity for someone who has the ambition to play a crucial role growing business with clients across Europe. What you will be doing? Strategic planning: develop and implement comprehensive business development strategies to achieve company objectives. Identify and pursue new market opportunities to drive revenue growth. dentify and pursue new market opportunities to drive revenue growth. Actively contribute to business development strategies to achieve company objectives. Client acquisition: lead efforts in acquiring new clients. Cultivate and maintain strong, trust-based relationships with key clients Revenue generation: meet and exceed sales targets through effective lead generation, prospecting, and leading negotiations from start to finish Cross-functional collaboration: work closely with internal teams, including product development, legal & compliance, finance and delivery, to ensure seamless execution of business strategies Market analysis: stay abreast of industry trends, market dynamics and competitor activities. Conduct market research and analysis to identify emerging opportunities Skills you should have 5+ years of proven track record of success in business development within the fintech sector is a must. In particular you need to bring experience from selling BaaS or lending solutions Strong understanding of lending, financial markets & products and industry regulation Local knowledge of the Italian, French, Spanish or DACH market is a clear added value Ability to work autonomously and maintain high productivity in an international context Excellent communication, negotiation and interpersonal skills Strategic mindset with the ability to identify and capitalise on business opportunities Ability to communicate fluently in English. What we offer You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. In line with our commitment to continuous learning, we offer an individual development budget to support your professional development. We will provide you with additional funds to cover private medical care. We believe in supporting our employees' overall health, including mental well-being. We offer coverage for psychological consultations should you ever need someone to talk to We offer a free premium bank account at UniCredit. We provide our team members with Apple MacBooks to ensure a seamless work and superior user experience. Our process We keep our recruiting process simple: Step 1: Talk with our Lead Recruiter about your experiences and ambitions Step 2: Meet with our Chief Commercial Officer to present and discuss your to date achievements Step 3: Meet with other Senior Leaders for final discussion Our note to you Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table. Please note that we may close a job posting early if we receive a large number of exceptional applications. Good luck! About us Read more about what we do on our _.

The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours. Client Details This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals. They are now seeking a Community Partnership and Engagement Officer to join their team in Birmingham on an interim basis. Description To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets. To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager. To pro-actively seek ways to engage tenants and service users in shaping services. To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for th...

This Senior Business Support Officer role is offering the following benefits:. Id love to hear from anyone with experience as a Senior Business Support Officer, Recruitment Administrator, Compliance Administrator, Operations Administrator, or Senior Office Administrator. As a Senior Business Support

## Job Description:# Chief Product OfficerThe CompanyCRB Cunninghams is the UK’s leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it’s needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision.Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they’re happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals.The RoleThe Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams’ product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company’s long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level.Key ResponsibilitiesProduct Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC’s business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible valueCustomer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterersProduct Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases* Balance short-term delivery priorities with long-term scalability, resilience, and sustainabilityCommercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders* Track and report on product performance, ROI, and success metricsLeadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance* Act as a senior product voice at executive and board levelKey Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisationDesirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments* Experience scaling products and teams in a growth-focused businessWhat Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence* Collaborative culture with genuine scope to innovate and lead## ## Business Unit:CRB Cunninghams## ## Scheduled Weekly Hours:37.5## ## Number of Openings Available:1## ## Worker Type:Regular# Career Site:## ## More About Jonas Software:Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. #J-18808-Ljbffr

Rate: £700 Umbrella per day Location: Birmingham, Hybrid-working (3 days per week in office) An opportunity has arisen for a Legal Counsel to join a Central Government team on an interim basis. This role is to deliver a full range of legal advice to the team and all its business directorates, which includes key internal stakeholders, in order to optimise contractual outcomes in relation to a variety of subjects, including supply chain, utilities, local authorities, etc and support compliance with legislation and regulations. • Ability to produce and present communications and information in a variety of ways adapted for the relevant audience,, • Interpersonal and influencing skills;, • Legal drafting skills;, • Problem‑solving skills including working without established precedent or procedure;, • Ability to juggle and prioritise numerous tasks in a high activity environment;, • Ability to consistently deliver high quality outputs under pressure whilst maintaining attention to detail;, • Planning and organisational skills;, • Ability to work within a multidisciplinary team on a wide range of commercial legal issues;, • Qualified Solicitor or Barrister with contracting or construction experience, preferably gained in both a client and a contractor environment., • Demonstrable specialism in contract law and/or procurement law, preferably with a focus on large projects., • Commercial contracts/construction contracts knowledge, • Experience of managing the provision of external legal advice;, • Experience of public sector procurement processes;, • Problem solving experience;, • Commercial legal experience of UK based construction or infrastructure projects, or experience of dealing with Government Departments, utilities or transport projects, gained either in house or in private practice., • Work with minimum supervision to provide high‑quality legal advice, including drafting documents and providing advice to staff at all levels on all aspects of commercial/contract law., • Main lawyer and point contact for legal advice on GDPR and the Data Protection Act 2018, including privacy policies and supporting the Data Protection Officer. Ensure that standards set by supervisory bodies (such as the ICO) on data protection are adhered to., • Responsible for running weekly legal surgeries for contract management and Corporate Procurement to provide legal advice to enable them to maximise efficiencies and minimise external legal costs., • Advise on the resolution of contractual claims and disputes (not including conduct of litigation or arbitration), using external lawyers where appropriate., • Point legal contact for all Phase 2a procurements, including leading on the early works procurement., • Preparing and delivering targeted training to internal staff to help them understand areas of law (example, procurement law PCR and UCR) relating to legal issues as they arise., • Drafting template precedents for the legal team, including providing self‑help tools/templates for internal staff to save time and cost and continuously improve performance and compliance., • Assisting the legal function as and when required on legal research and keeping abreast of the law and providing legal updates which affect the business., • When required, manage the provision of external legal support, including responsibility for managing and monitoring cost, assisting with the setting of budget and timescales, and managing quality. This is a fantastic opportunity to join a well‑established team that prides itself in the first‑class service it offers to clients. If you believe you have the necessary skills and experience for the Legal Counsel role, please apply now, or contact Albert Pearson at Sellick Partnership for a confidential conversation. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website. #J-18808-Ljbffr

Salary: £96,064 - £107,932 Location: Dudley, West Midlands – on site Employer: Dudley Council Dudley Council is seeking an outstanding individual to join our senior leadership team as the Associate Director for Law & Governance. This high‑impact, high‑profile role is central to the Council's improvement journey, focusing on upholding the highest standards of governance and championing continuous improvement. You will drive strategic and operational change, work closely with Directors and Group Directors in managing legal, governance, and information services. A focus on innovation and a solution‑focused approach will be fundamental as the Council continues its improvement journey. • Provide operational and tactical leadership across legal services, constitutional governance, data protection, and information governance., • Support the Monitoring Officer in fulfilling statutory duties, be the deputy Monitoring Officer and uphold the highest standards of lawful and ethical decision‑making., • Lead the management and delivery of accessible, timely legal and governance advice to members and officers., • Drive transformation through innovative solutions, technology integration, and modernised working practices aligned with the Council’s new operating model., • Collaborate closely with procurement and commissioning teams to ensure best value and robust governance., • Manage budgets, ensure compliance with legal and regulatory standards, and contribute to corporate resilience and business continuity. Applications close: Sunday 2nd August 2026. To apply, submit your CV and supporting statement (Arial 12, no more than 4 pages) via the online application form. For more information please visit www.dudleycounciljobs.org.uk. All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. #J-18808-Ljbffr

JOB RESPONSIBILITY PERSONAL BANKER 27,000 WOLVERHAMPTON PERMANANT FULL OFFICE-BASED Identifies and pursues sales opportunities through client referrals, SBI internal networks, corporate relationships, and personal network Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes State Bank of India UK as the preferred provider of banking services Establishes and maintains the highest level of customer care and delivery standards, ensuring customer queries and complaints are addressed in a prompt and amenable manner, and, where applicable, directed to the relevant department on the client's behalf Identifies and pursues opportunities to cross-sell products and services to existing clients, through regular telephone &/or face-to-face contact and ongoing relationship building Fosters and maintains a welcoming, professional and service-oriented atmosphere within the banking hall To support the branch's business development initiatives by promoting and attending business development and sales events To process 'new account's applications, including NRI, postal service and other miscellaneous service requests Preparation of DCS for service requests To handle all postal service requests To prepare the AML Risk Matrix and checklists for account opening Responsible for logging and maintenance of the postal register Designated as cover for the alternate Personal Banker position as and when required Responsible for operating cash, attending to customers and maintaining the cash register, ensuring compliance with the policies and procedures of the bank Responsible for processing of Remittances Responsible for the maintenance of AML format for Cash of more than £9000 on a daily basis Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. PERSON SPECIFICATION Identifies and develops opportunities; innovates and makes things happen. Self-driven and self-reliant - set aims and targets, and leads by example. Results-oriented. TPBN1_UKTJ

Aditya Birla Capital Limited (ABCL) is the financial services arm of the Aditya Birla Group, serving millions of customers with a wide range of financial solutions across protecting, investing, and financing. With a strong presence across India, ABCL operates through more than 1,300 branches and works with over 200,000 agents, partners, and banks. Its subsidiary, Aditya Birla Finance Limited (ABFL), is a well-diversified non-banking financial company (NBFC) offering solutions in personal finance, SME finance, mortgage finance, corporate finance, and wealth management. Powered by a team of more than 38,000 employees, ABCL is known for its values-driven culture and focus on customer-centric solutions. At ABC, we believe in fostering a culture where individuals thrive on challenges and live by our core values of Speed, Passion, Integrity, Seamlessness, and Commitment. An ideal ABC professional not only demonstrates technical expertise but also values collaboration, leadership, and long-term relationship-building. We are committed to nurturing leaders who take ownership, create impact, and grow with the organization. With a focus on both professional excellence and personal enrichment, ABC provides an empowering environment where employees can truly enrich lives while winning as ONE. Position: Legal Officer Department: Risk & Legal Business Unit: Aditya Birla Capital Limited Location: Ahmedabad This role is an excellent opportunity for legal professionals to become part of a reputed financial services company and contribute to the risk and compliance framework. The position is designed for individuals with strong legal acumen, especially in the domain of property laws, mortgage finance, and non-litigation matters. Candidates applying for this role should hold either a Bachelor’s or Master’s degree in Law (LL.B. or LL.M.) from a recognized institution. Prior exposure to property-related due diligence, drafting agreements, and compliance with regulatory requirements will be highly preferred. The company is looking for detail-oriented professionals who can combine technical legal knowledge with practical problem-solving abilities, while also demonstrating strong communication and organizational skills. Knowledge of MS Office and comfort with technology-driven reporting tools is also essential for day-to-day responsibilities. As a Legal Officer, you will be expected to manage a diverse portfolio of legal work in the non-litigation space. Responsibilities include: Conducting title due diligence for various types of properties, ensuring compliance with regional and local legal requirements. Supporting the business teams by providing timely legal advice, updates on policy changes, and regulatory requirements affecting retail mortgage business. Drafting and updating standard agreements, templates, and legal guidelines for products and services. Coordinating with external legal vendors and law firms for vetting reports, while also monitoring payments and engagements. Maintaining MIS reports on a daily basis to support compliance and operational efficiency. Taking ownership of knowledge enhancement by initiating skill-building programs for self and contributing to team development initiatives. The role demands a professional with strong expertise in risk and compliance within the legal framework. Candidates should have in-depth knowledge of property laws, title verification, and regulatory requirements related to mortgages and secured portfolios. Strong drafting, analytical, and communication skills are a must, along with the ability to manage external counsels effectively. A proactive mindset, the ability to stay updated with evolving laws, and the willingness to continuously enhance skills will set apart ideal candidates for this role. Aditya Birla Capital is an equal-opportunity employer committed to creating an inclusive workplace. We strictly prohibit discrimination based on race, religion, ethnicity, gender, age, disability, or any other legally protected characteristic. Diversity, Equity, and Inclusion (DEI) are embedded into our recruitment and people policies. Candidates are evaluated solely on qualifications, skills, and experience aligned with business needs. Aditya Birla Capital and its subsidiaries never demand or accept money from job applicants under any circumstances. Candidates are advised to remain vigilant against fraudulent job offers made in the company’s name, especially those requiring payments for background verification, service charges, or processing fees. Authentic emails from Aditya Birla Capital will always carry the adityabirlacapital.com domain. Applicants are encouraged to verify suspicious communications and report them to law enforcement agencies if required. _ #J-18808-Ljbffr

Associate Director – Law & Governance Salary: £96,064 - £107,932 Location: Dudley, West Midlands – on site Employer: Dudley Council Be the change. Lead the future. Improve lives. Dudley Council is seeking an outstanding individual to join our senior leadership team as the Associate Director for Law & Governance. This high-impact, high-profile role is central to the Council's improvement journey, focusing on upholding the highest standards of governance and championing continuous improvement. You will drive strategic and operational change, work closely with Directors and Group Directors in managing legal, governance, and information services. A focus on innovation and a solution-focused approach will be fundamental as the Council continues its improvement journey. Key Responsibilities: • Provide operational and tactical leadership across legal services, constitutional governance, data protection, and information governance., • Support the Monitoring Officer in fulfilling statutory duties, be the deputy Monitoring Officer and uphold the highest standards of lawful and ethical decision-making., • Lead the management and delivery of accessible, timely legal and governance advice to members and officers., • Drive transformation through innovative solutions, technology integration, and modernised working practices aligned with the Council’s new operating model., • Collaborate closely with procurement and commissioning teams to ensure best value and robust governance., • Manage budgets, ensure compliance with legal and regulatory standards, and contribute to corporate resilience and business continuity. Why Dudley? Dudley is a borough on the rise — ambitious, inclusive and committed to change. Join us and play a central role in helping our residents live healthier, more independent lives. This is a unique opportunity to influence the future direction of the Council, working at the forefront of innovation and governance. Be part of a leadership team committed to improving services, efficiency, and customer experience for our community. #J-18808-Ljbffr

Director of Business Partnering & Support Permanent B02 - £135,398 - £175,419 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. This is a pivotal leadership role at the heart of Birmingham City Council’s financial transformation and improvement journey. As Director of Finance, you will be a deputy S151 officer and act as a senior strategic leader, helping to shape the Council’s long-term financial sustainability during one of the most significant periods of change in local government. You will lead the Council’s Finance Business Partnering and Directorate Support functions, ensuring high-quality financial advice, robust governance and strong financial control are embedded across the organisation. Working closely with Executive Directors, Members and senior stakeholders, you will play a central role in driving value for money, improving financial literacy and supporting major transformation programmes across the Council. • Working with the Executive Director for Finance and the Director of Finance for Corporate Services, you will have a leadership role in delivering a high performing, fit for future finance function., • Lead the Council’s Finance Business Partnering and Directorate Support functions, ensuring high-quality strategic financial advice across all Directorates, • Deputise for the Section 151 Officer, representing Finance at senior officer, Member and governance meetings, • Drive a culture of financial accountability, value for money and evidence-based decision making across the organisation, • Build strong relationships with Executive Directors and senior stakeholders, ensuring Finance is embedded in strategic decision‑making, • Lead the delivery of forward‑looking financial planning, investment appraisal and financial insight to support organisational priorities, • Oversee monitoring of the Council’s savings programme, supporting delivery of the Improvement and Recovery Plan, • Play a key leadership role in the implementation and optimisation of the Oracle Brindley system across Finance services, • Significant senior leadership experience within Finance in a large, complex organisation, • Strong understanding of Local Government finance, governance and financial sustainability challenges, • Proven track record of leading large‑scale transformation, service improvement and organisational change, • Experience providing strategic financial advice and challenge at Executive and Member level, • Strong commercial and financial acumen, with experience managing large budgets and complex financial environments, • Ability to build high‑performing teams and foster a culture of accountability, collaboration and continuous improvement, • Politically astute, resilient and confident operating within a fast‑paced and highly visible environment, • Lead and develop Heads of Finance and wider Directorate finance teams, • Promote a culture of excellence in financial business partnering and customer‑focused support, • Strengthen financial literacy and accountability across the Council, • Drive improvements in financial reporting, forecasting and performance management, • Support organisational transformation through strategic leadership and partnership working, • Play a central role in Birmingham City Council’s transformation and recovery journey, • Influence strategic financial decision‑making at the highest level of the organisation, • Help shape the future of Finance within Europe’s largest local authority, • Lead major change programmes that directly impact residents and communities, • Work alongside senior leaders driving organisational improvement and reform, • Be part of a forward‑thinking leadership team focused on innovation and value for money, • Make a lasting impact on the financial sustainability and future direction of the Council, • An up‑to‑date CV, • A personal statement (maximum 1,000 words) outlining how your skills, experience and behaviours meet the requirements of the role., • Why you are interested in joining Birmingham City Council and contributing to our improvement journey., • How your experience aligns with the essential criteria set out in the person specification., • Specific examples of your achievements, impact and leadership, including the value you would bring to this role. Applications will be assessed against the criteria detailed in the person specification, so we strongly encourage you to address these directly within your statement. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed. For any informal enquiries please contact Resourcing@birmingham.gov.uk. #J-18808-Ljbffr

Join us to lead and influence the firm's cyber security and information security programme, ensuring best practice is embedded at every level. Reporting to the Chief Technology Officer, this is a fantastic opportunity to shape and drive the firm's information and cyber security strategy. Acting as a trusted advisor to stakeholders across the business, you will promote a strong security‑first culture, embed best practices, and play a key role in protecting the firm's information assets. You will lead the ongoing development and management of the firm's Information Security Management System (ISMS), maintain ISO 27001 and Cyber Essentials Plus accreditation, and oversee security policies, controls, audits, testing, and compliance activities. Working closely with the IT team, you will identify emerging cyber threats, strengthen security awareness across the firm, and ensure robust, effective security practices are embedded throughout the organisation. • Degree‑level education (or equivalent experience) and a professional cyber/information security qualification, or a commitment to achieving one., • Significant experience in cyber or information security, with strong knowledge of ISO 27001, risk management, and audit principles., • Excellent communication and stakeholder‑management skills, with the ability to engage senior leaders, lead forums, and present board‑level reports. Strong attention to detail, analytical thinking, and a logical, systematic approach to solving complex security challenges., • Proactive and collaborative style, with the ability to explain technical concepts clearly, build relationships, and drive engagement across the business., • Committed to continuous professional development, with the flexibility to travel between offices and respond to the evolving demands of the role., • Lead and deliver information and cyber security awareness, training, and education initiatives across the firm., • Support client audits, supplier assurance questionnaires, and tender responses by providing information security expertise., • Manage the response to cyber security incidents, leading investigations, corrective actions, and lessons learned., • Develop and maintain the firm's internal information security audit programme, ensuring actions are effectively implemented., • Oversee and continually improve the firm's Information Security Management System (ISMS) and ISO 27001 compliance., • Lead security risk assessments, maintain the risk register, and ensure emerging risks are effectively managed., • Develop, implement, and monitor information security policies, procedures, and controls in collaboration with key stakeholders., • Work closely with IT, Risk & Compliance, and the Data Protection Officer to strengthen the firm's security and compliance framework., • Prepare for external audits, manage certification requirements, and report on security performance, risks, and compliance., • Drive organisation‑wide adherence to information security best practices and support the ongoing development of the firm's security capabilities. As you'd expect, we offer a competitive salary and a wide range of benefits. If we offer you a role, we will conduct comprehensive pre‑employment screening, including a basic DBS, verification of your right to work, three year employment history, and a self‑declaration to assess your character and suitability for the role. #J-18808-Ljbffr

Asset Manager Salary: c. £60,000 Hours: Full time - 35 hours Contract: Permanent Location: Hybrid Working (40% Head Office, West Bromwich) The West Brom are looking to recruit an Asset Manager to join our IT Service team. This is a critical role within our Chief Information Officer function and you will be responsible for developing and owning the tooling, end-to-end process of managing IT assets to ensure they are used, maintained, upgraded, and decommissioned at the end of their life cycle. You will also be responsible for managing and monitoring software compliance, licensing and maintenance of IT hardware and the software Asset Register. Key Responsibilities: Operate, support and improve the software and IT hardware governance processes and procedures across the business to improve the data collection. Support the implementation of the new CMDB and replacement Asset management tooling. Populate and maintain a hardware and software Asset Management database. Through the use of the asset management tools, monitor and manage hardware and software assets to ensure the required information is captured and is current and correct and provides a single source of truth ensuring accurate recording and reporting of all IT assets. Manage software compliance and license utilisation to ensure the most effective software licence agreements are achieved and that we remain compliant of its licence agreements, and reduce the cost through the central management of software licenses, aiding in the purchase process and allowing for underutilised licenses to be removed or relocated. Manage any financial and compliance risks and/or issues raised on IT assets. Manage the software onboarding process effectively by triaging software requests and providing approvals after reviewing the licence position. Undertake internal audits of hardware and software assets as required, providing regular MI on overall compliance to minimize the risk to the business. Engagement with external 3rd party suppliers and ensuring all Assets are managed effectively and best practice followed. Skills and Experience Required: Technical expertise with regard to understanding software deployment, management, licensing and contracts. Experience in implementing, configuring & developing a ITAM tool preferably Lansweeper. SNOW experience would also be beneficial. Experience in analysing and presenting data to senior management. Strong knowledge of IT software and hardware as well as demonstrable experience in working in an IT Asset Analyst or similar type role. In depth knowledge of licensing agreements involving software, including Microsoft, Oracle etc. Excellent communication and interpersonal skills. ITIL Foundation or higher. An Industry Certification such as Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management will be an advantage. IT Risk Management awareness. Ability to work collaboratively while recommending decisions and risks and the reasoning behind them. We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply. What's in it for you: We pride ourselves on our development opportunities and always look to promote from within wherever possible, Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year, 2 paid volunteering days a year, Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and well match your further contributions up to 10.6% Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave, Life assurance provided by the Society at 4 times your salary, Yearly performance related pay scheme and pay review, Private medical insurance thats discounted when your time with us grows, with the option to include family members, Salary Sacrifice Electric/Hybrid Car Scheme, A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more! And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness. Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. Were proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, theyre helping turn that vision into real and lasting. Were a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. Well do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what were looking for. If you need any support with applying to one of our roles, get in touch. Do it today and click apply! Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. the West Brom is a trading name of West Bromwich Building Society. TPBN1_UKTJ

Business Support Officer, 30 hours per week and can offer flex hours – interviews and start date in January Your new company We are seeking a proactive and organised Business Support Officer to provide essential administrative support to the council’s Waste Service. This role is key to ensuring

Provide administrative support to the Job Evaluation Team, including managing bookings, maintaining spreadsheets, and coordinating meetings.

Trainee Management Programme (Army Officer) £35,925 - £42,948 a year Learn to Lead. Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and youll be doing something that really matters. Leading a team. Making a difference to the world. It all starts at the Royal Military Academy Sandhurst. Youll learn the skills you need to become an Officer from weapons handling to outdoor survival to what it takes to lead your team in a range of hostile situations, anywhere in the world. Once youve commissioned, youll take charge of 30 soldiers. Then, youll begin the specialist training you need to be an expert in your chosen field, whether thats engineering, intelligence gathering, or piloting an Apache helicopter. Youll also take part in Adventurous Training around the world, from skiing in the Alps to white-water rafting in Colorado. All while youre earning a starting salary of around £42,948 (after training). Youll also enjoy a wide range of benefits that come with Army life, from sports and state-of-the-art training facilities, to earning valuable professional qualifications. What are we looking for? You dont need a degree for many Officer roles, and specific entry requirements vary from role to role. What we look for in our Officer Cadets is leadership potential, a sense of purpose and the drive to do great things. With these qualities in place, we can give you the training you need to take your skills and abilities and shape them into something amazing, whether youre fresh out of school, are professionally qualified or already building a career. From the moment you join the Army, youll be set on a clear path for promotion and progression, receiving all the support and opportunities you need to rise through our ranks and realise your potential. Funded Degree University isnt for everyone and most Officer roles dont require a degree. If youve got drive, determination and the will to make an impact, theres a place for you here. If youre still interested in completing a degree, youve the opportunity to enrol on a funded BSc Leadership and Strategic Studies at the University of Reading through the Henley Business School. Your 44 weeks at the Royal Military Academy Sandhurst will contribute towards a third of your degree, which you can then complete over the next three to six years. Become a British Army Officer and youll receive:] A starting salary of around £35,925 which will rise to around £42,948 upon completion of one year's training Subsidised accommodation and facilities, increasing your disposable income Free medical and dental health cover Opportunities to continually progress your career Sponsorship to study for valuable civilian-recognised qualifications Adventurous Training, and the chance to play your favourite sports or take up a new one The rewards are exceptional, the challenge is incredible and theres no single bigger adventure in life. To make a difference to the world. To make something more of yourself. You Belong Here. TPBN1_UKTJ

A national organisation is seeking a Procurement Officer to support a major programme of vehicle, machinery and equipment procurement, initially for 12 months, with review for a further 2 years of support. You will work closely with technical managers, project leads and commercial colleagues to supp

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. Access to wellbeing and support too

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. Access to wellbeing and support tools.

You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. As a Bank Senior Care Assistant at a B

This is a key role within the business, requiring strong leadership, technical expertise, and excellent project management skills. Provide technical guidance and support to the project team, ensuring adherence to best practices and quality standards.