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Job Title: Azure Cloud EngineerLocation: Birmingham (on-site, hybrid after probation)Salary: £75,000 - £85,000Type: PermanentBenefits: Bonus Scheme, Private Health Care, Pensions & many more Exciting opportunity for a globally established business, with opportunities for professional growth and continuous learning. The successful candidate will help shape the Cloud (Azure) platform globally whilst supporting cloud modernisation and innovation. You will also be the subject matter expert, working across a fast-evolving group scaling through new acquisitions and technology growth General responsibilities: - Own Azure estate management, VDI delivery, and key migration/refactor projects across 2,000+ users Hands-on platform work including monitoring, access & service admin, IT support major project delivery including cloud migrations (incl. remote data centre decommissioning), environment modernisation and secure shared services Cross-region collaboration with remote teams including engineering, SOC and support functions Skills required: - Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. We don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer’s real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: • Act as the primary technical contact for assigned customers., • Build strong, long-term relationships with customer stakeholders at all levels., • Take full ownership of the customer’s technical landscape, understanding how systems are actually configured and used., • Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: • Carry out regular technical reviews and forward-planning sessions with customers., • Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management., • Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options., • Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: • Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery., • Act as an escalation point for complex or recurring technical issues., • Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: • Support customers with infrastructure changes, upgrades, and cloud adoption., • Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): • Identify genuine opportunities for improvement, optimisation, or additional services based on customer need., • Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility., • Support customers in optimising service consumption, licensing, and support models., • Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: • Maintain accurate technical documentation, diagrams, and configuration records., • Ensure clarity around what is in scope, out of scope, supported, and unsupported., • Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: • Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role., • Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services., • Good understanding of security posture, identity models, backup, monitoring, and endpoint management., • Experience supporting SME to mid-market customer environments. Professional Skills: • Confident, professional communicator with excellent customer-facing skills., • Ability to translate complex technical issues into clear, practical advice., • Highly organised, able to manage multiple customer relationships effectively., • Calm, methodical approach to problem solving and escalation. Desirable: • Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role., • Experience working alongside sales or account management teams., • Exposure to regulated or security-focused environments. Qualifications (Desirable): • Microsoft certifications (Microsoft 365, Azure, Security)., • ITIL Foundation or equivalent service management experience., • Relevant technical certifications (networking, security, backup, cloud).

Permanent Position Up to £45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You’ll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You’ll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We’re specifically looking for someone who understands real-world IT environments because they’ve worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities • Act as the primary technical and customer success contact for a portfolio of managed IT customers, building strong long-term relationships., • Develop a deep understanding of each customer’s IT environment, infrastructure, cloud services, security posture, and operational challenges., • Conduct regular customer success reviews, technical health checks, and strategic planning sessions to identify risks, improvements, and optimisation opportunities., • Work closely with Service Desk, Engineering, and Projects teams to ensure customers receive a high-quality, proactive support experience., • Act as a trusted advisor, translating technical concepts into clear, practical recommendations for both technical and non-technical stakeholders., • Support customers through infrastructure upgrades, cloud migrations, security improvements, and technology adoption initiatives., • Monitor recurring incidents, service trends, and technical risks, driving continuous improvement and long-term solutions rather than reactive fixes. Key Skills/Qualifications • Previous experience within IT Support, Technical Support, Service Desk, Infrastructure Support, or a similar hands-on technical role before moving into a customer-facing position., • Proven experience in a Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment., • Strong technical knowledge across Microsoft 365, Azure / Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices., • Excellent communication skills with the ability to explain technical issues, risks, and recommendations in a clear and customer-friendly manner., • Strong relationship-building skills with the confidence to engage stakeholders at all levels and become a trusted customer advisor., • Organised and proactive approach with the ability to manage multiple customers, priorities, and technical discussions effectively., • Commercial awareness with the ability to identify opportunities for service improvement, optimisation, and added customer value without operating as a sales-focused role. Further job details available upon request

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Facilities Assistant - 9-month FTC\n \n Birmingham & Solihull\n\nBCR/AB/32318\n \n £24,000 - £25,000 p/a DoE\n \n Bell Cornwall Recruitment are delighted to be working with an award-winning, reputable, regional law firm based in Birmingham. They are looking for a proactive Facilities Assistant to join their facilities team on a fixed-term basis (9 months). This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents.\n \n Duties and responsibilities of the Facilities Assistant include (but are not limited to):\n\nAssist with office maintenance, equipment checks, and day-to-day operational tasks.\nPrepare meeting rooms, provide refreshments, and ensure offices run smoothly.\nOrganise, file, and securely manage wills and other sensitive legal documents.\nProvide front of desk cover where required.\nAssist with projects, admin tasks, and office co-ordination.\n Requirements:\n\nMUST have a full UK driving license to travel between sites.\nStrong communication skills.\nAn interest in facility management.\nAvailable to start immediately and commit to the full 9-months.\nHappy in the office full time, Monday to Friday.\n An ideal opportunity for someone looking to start or develop a career in facilities within a fast-paced professional services environment.\n\n INDLP\n\nInterested? Please click the 'APPLY' button now!\n\nBCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.\n\nBELL CORNWALL RECRUITMENT\n\nWe want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.\n\n Love Work Be Happy\n\n Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. \n\n (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Are you looking for a career where your hard work will directly correlate to your results? Then recruitment could be for you!\n\nHere at g2 Recruitment, we are looking for individuals to take ownership of their own 360 pipeline. This will include taking high-performing candidates to high-performing clients throughout the UK and Europe.\n\nWe offer uncapped commission, fast tracked progression alongside bespoke training.\n\nYour key responsibilities include-\n\n * Owning your own market (no experience needed)\n\n * Strategic Sales Targeting\n\n * High-performance sourcing\n\n * Managing and then closing the individuals you have sourced, managing the full cycle\n\n * Collaborating on a high achieving, high energy team – every day\n\nWithin our Biringham office, we operate within UK Government market. With a well-established team wanting to help you grow, we are ready to expand this with you being a part of it.\n\nWhat we can offer:\n\n * Base Salary £25,000\n\n * Uncapped commission: Earn your worth! Realistic OTE\n\nYear 1: £30-35k\n\nYear 2: £40-50k\n\nYear 3/4: 100k+\n\n * Clear Progression: through the business, move up based on results not on time served\n\n * Unique, bespoke training: in-house, L&D support from experts within the industry\n\n * Elite Incentives: VIP events, holidays, lunches & more\n\n * Supportive High: Performance Culture\n\n * Multiple Career Routes: whether you're planning on having your own team or billing your multi-million pound desk\n\nWe are looking people's character over experience.\n\nWe want people who are:\n\n * Motivated through personal means – we shouldn't have to motivate you\n\n * Resilient, solution focussed, self-started\n\n * Strong communicators with a natural ability to build rapport\n\n * An entrepreneurial mindset – an individual who is wanting to build something for themselves\n\n * Focussed on performance – KPIs, performance-based rewards\n\nWe are looking for someone who ideally, (but not necessary) has worked in:\n\n * Sales (Door2Door, SDRs, BDs, Telesales, Real Estate)\n\n * Sport/Competition (Athletes, Team Captains, Committee Members)\n\n * Hospitality (Customer-faced roles)\n\n * Graduates looking to start their career\n\nJob Types: Full-time, Permanent\n\nAre you ready to start your career within recruitment? Just finishing your studies or finished?\n\nIf you believe that you hit the criteria or are excited and only hit some of the criteria. Get in touch with your CV and contact Will Johnson directly for more information\n\nBenefits:\n\n * Company Events\n\n * Company Pension\n\n * Cycle 2 work scheme\n\n * Gym membership\n\n * Health & wellbeing programme\n\n * Store discount\n\nWork location: in-person – we are also actively hiring for our offices across Nottingham, Birmingham, Bristol, Manchester, London, Cardiff, Munich, and Cologne

Facilities Assistant - 9-month FTC\n \n Birmingham & Solihull - fully office-based Mon-Fri\n \n £24,000 - £25,000 p/a DoE\n \n Bell Cornwall Recruitment are delighted to be working with an award-winning, reputable, regional law firm based in Birmingham. They are looking for a proactive Facilities Assistant to join their facilities team on a fixed-term basis (9 months). This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents.\n \n Duties and responsibilities of the Facilities Assistant include (but are not limited to):\n\nAssist with office maintenance, equipment checks, and day-to-day operational tasks.\nPrepare meeting rooms, provide refreshments, and ensure offices run smoothly.\nOrganise, file, and securely manage wills and other sensitive legal documents.\nProvide front of desk cover where required.\nAssist with projects, admin tasks, and office co-ordination.\n Requirements:\n\nMUST have a full UK driving license to travel between sites.\nStrong communication skills.\nAn interest in facility management.\nAvailable to start immediately and commit to the full 9-months.\nHappy in the office full time, Monday to Friday.\n An ideal opportunity for someone looking to start or develop a career in facilities within a fast-paced professional services environment.\n\nINDLP\n\nInterested? Please click the 'APPLY' button now!\n\nBCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.\n\nBELL CORNWALL RECRUITMENT\n\nWe want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.\n\n Love Work Be Happy\n\n Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. \n\n(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Salary: £45,000 - £65,000 + uncapped commission with no threshold\n\nAre you an experienced recruitment leader? Do you want to work in an environment where your leadership makes a real difference?\n\nAt TeacherActive, we’re searching for a Recruitment Branch Manager to drive business growth, lead from the front, and take ownership of both performance and profitability. If you’re passionate about building relationships, developing people, and achieving results, this is the perfect next step in your career.\n\nOur Culture:\n\nWe’re not just a recruitment agency, we’re a passionate, high energy team that thrives on connecting talented educators with inspiring opportunities. Our office is a fun, supportive environment where hard work is celebrated, and success is rewarded. With an impressive client list and a reputation as a market leader in the education sector, this is your chance to be part of something exceptional.\n\nThe Role: Recruitment Branch Manager\n\nAs Branch Manager, you’ll combine hands on recruitment with strategic leadership. You’ll build your own desk, oversee a talented team of consultants, and develop branch wide strategies to exceed targets and grow market share.\n\nWhat you’ll be doing:\n\nBuilding and managing your own desk while maintaining strong client partnerships\n\nTaking full accountability for branch performance and delivering results against budget\n\nDeveloping sales forecasts and implementing branch strategies to drive growth\n\nManaging budgets, setting clear financial objectives, and ensuring profitability\n\nLeading, motivating and developing your team to deliver against KPIs, targets and personal goals\n\nCreating a culture of high performance aligned with TeacherActive’s values\n\nStaying ahead of market trends to capitalise on local and regional opportunities\n\nEnsuring exceptional service standards for clients and candidates alike\n\nWhat We’re Looking For:\n\nWe want someone who thrives in a target driven environment and is passionate about leading others to success.\n\nKey attributes we value:\n\nProven leadership experience in a 360 temporary recruitment environment\n\nA strong track record of achieving and exceeding targets\n\nOutstanding leadership, motivation, and coaching skills\n\nExcellent communication and relationship building ability\n\nHigh levels of resilience, drive, and ambition\n\nWhat’s in It for You?\n\nAt TeacherActive, we’re invested in your success. We provide industry leading training and ongoing coaching to ensure you’re equipped to achieve your goals and develop your career.\n\nThe Benefits:\n\nUncapped commission with no threshold\n\nBonus based on team performance\n\nClear career progression and promotion opportunities in a fast growing, performance driven business\n\nAccess to our Senior Leadership Summit – Get live business updates, help shape key business decisions and grow your leadership toolkit\n\n40 days work from home allowance per year\n\nReduced working hours during school holidays for a better work life balance\n\n28 days annual leave + bank holidays (increasing with service)\n\nExtra day off for your birthday and a life admin day to use when you need it\n\nCharity day - a paid day to volunteer where you choose\n\nFantastic healthcare plan to support your wellbeing\n\nRegular company events that celebrate your success.\n\nWant to stand out from the crowd and fast track your application? You can!\n\nSend our Talent Acquisition team a voice note on WhatsApp on (07852) (phone number removed) with the following details:\n\nYour name\n\nWhat role you are applying for/ what office you are interested in working in\n\nWhat makes you a great fit for a career as a 360 Education Recruitment Consultant\n\nWorking Hours:\n\n1x (phone number removed)pm, 3x 7.30-5pm, 1x (phone number removed)pm\n\nReduced and flexible hours during the school holidays\n\nOffice based full time\n\nPRI01

No help desk support experience required.

Permanent Position Up to £45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We're specifically looking for someone who understands real-world IT environments because they've worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities • Act as the primary technical and customer success contact for a portfoli...

A leading facilities management company in Birmingham seeks a Program Team Manager to lead the Parliamentary Support Help Desk. Join us to help drive operational excellence.

Expert functional knowledge of multiple Oracle Cloud HCM modules (Core HR, Global Payroll (UK), Oracle Cloud Talent Management, Absence Management, HR Help Desk, Oracle Cloud Learning and ORC). Provide functional and technical expertise to support and develop solutions within Oracle Cloud HCM. Able

About us HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role To deliver Risk Engineering Services for customers and colleagues throughout HDI. Protect the interests of HDI Global SE, and contribute to the UK and Ireland Branches achievement of strategic growth and operational plans. Key accountabilities The provision of Risk Engineering Services, including; Site surveys and report writing Risk reviews, assessments and Desk Top Surveys (Deskies) The possibility of some account engineering Management and monitoring of risk improvements Review 'Project Works' Technical support to Underwriters and Customers Actively participate and contribute to Risk Consulting and Branch by way of; own initiative, forums, committees or projects to improve development, effectiveness and efficiency. Represent positively the Company at external networking events, and enhance and promote our customer proposition and capability. Enhance professional profile within the risk and insurance industry, and cultivate strong relationships with our Customers and Brokers. To use own initiative and/or working in collaboration with others to ensure the Department and business can achieve its objectives including; training, production of reports, involvement in projects, and research to maintain a high technical knowledge base within Risk Consulting and a leading product / proposition. Skills & experience Risk Engineering experience working across a range of occupancies. Some exposure to large industrial customers would be an advantage. Degree qualified in an engineering discipline. A working knowledge of insurance and the terminologies used across construction, property and business interruption. A good working knowledge of internationally recognised automatic fire protection codes ideally including NFPA, FM Global and LPC standards. Able to evaluate information from a variety of sources and solve problems. Excellent communication and interpersonal skills; comfortable with phone & face to face discussions with underwriters, customers, brokers and colleagues; confident in presentation, negotiation and networking scenarios. Accuracy and attention to detail. Maintain accurate, orderly and methodical paper and electronic files that should always be available for auditing and meet regulatory requirements. Self-motivated and able to organise own workload effectively to meet service standards. Deadline focused; able to work under pressure to meet tight deadlines. Customer focused. Ability to travel as required meeting with Customers and Brokers - possibly throughout the world. To work from home (as a base for site visits and report writing etc..) however to work as regularly as possible from one of our offices (London, Manchester, Glasgow or Birmingham) to provide a local resource for underwriting for day to day queries and help foster good communication / relationships with the property underwriting team Some account engineering experience would be an advantage but this is not mandatory. Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK& TPBN1_UKTJ

Senior Recruitment Consultant – 360 Recruitment – Uncapped Commission Progress Your Recruitment Career with an Award‑Winning Agency Are you an experienced Recruitment Consultant or Resourcer looking to move into a full 360 recruitment role, change sector, or step up into a Senior Recruitment Consultant position? This is an excellent opportunity to join a multi‑award‑winning recruitment agency and accelerate your career. Whether you’re currently managing candidates or running part of a desk, we provide the support, training and platform to help you grow into a successful, billing 360 recruiter. Why This Senior Recruitment Consultant Role Stands Out £30,000–£40,000 basic salary (DOE) 1st year OTE £35–50k+ (top billers exceed £100k) Uncapped commission from day one Access to established clients, including MATs and PSLs Hybrid working in Bimingham City Centre 24–35 days holiday + birthday off + bank holidays Clear progression into Senior, Team Lead and Management roles Recognised recruitment brand (APSCo & Financial Times) The Role – Senior Recruitment Consultant (360 Recruitment) Manage and grow a 360 recruitment desk Build strong client relationships and win new business Source, screen and interview candidates Deliver fast, high‑quality placements (temp or perm) Drive sales activity: cold calls, meetings, account development Work to KPIs, revenue targets and team goals Collaborate with compliance to ensure quality placements Location: Birmingham City Centre Hours: 7:30am–4:30pm (reduced during school holidays) Who We’re Looking For Experienced Recruitment Consultant, Resourcer or Delivery Consultant Keen to progress into or develop within a 360 recruitment role Sales‑driven, proactive and relationship‑focused Resilient, ambitious and target‑motivated Must hold a driving licence Apply Now If you’re ready to step up as a Senior Recruitment Consultant and progress your career in a high‑performance recruitment environment, apply today. We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

Imagine stepping into a senior underwriting role where youre not just part of the strategy, youre building it. This is an opportunity to help establish and grow a new regional P&C proposition, with a clear focus on the mid-market and apredominant focus on property business. No endless chains of approval, no rigid structures, just you, your market insight, your broker relationships, and the platform to shape something meaningful from the ground up. The Role: This isnt a desk-bound role. Its for someone who thrives on being out in the market, building broker relationships, spotting opportunities, and driving new business while maintaining a strong, sustainable portfolio. Youll play a key role in developing a regional presence, either in Manchester or Birmingham, helping to position the business as a credible and competitive player in the mid-market P&C space. The role isheavily weighted towards property underwriting, with casualty forming a supporting element of the broader proposition. Youll be underwriting mid-market property risks while contributing to the wider P&C offering, helping to shape appetite and drive profitable growth in the region.Youll have the autonomy to make decisions, backed by a clear framework and strong senior support, giving you the freedom to move at pace while still being aligned to a wider strategy. The Opportunity: This is a genuine build role. Youll be instrumental in establishing broker relationships, creating pipelines, and developing a portfolio from an early stage. Its a chance to put your stamp on something, whether thats developing new trading relationships, refining underwriting strategy, or helping scale a regional offering. The Team: Youll be supported by an experienced and well-regarded underwriting team with strong credentials across both property and casualty. Theres a collaborative, market-facing culture, with access to business development support and senior stakeholders who are invested in the success of the regional build. Who this role is perfect for: Youre a confident underwriter with a strong grounding inproperty, ideally within the mid-market space. You enjoy the commercial side of underwriting, trading, negotiating, and building relationships and youre motivated by the opportunity to help grow something rather than simply maintain it. Youre likely someone who values autonomy, is comfortable making decisions, and enjoys being visible in the market. Experience with casualty lines is beneficial, but the core requirement is strong property underwriting expertise. Whats in it for you: In return, youll receive a competitive salary, bonus potential, and a strong benefits package. More importantly, youll have the opportunity to play a key role in building out a regional proposition, with real influence over its direction and success. The role can be based in either Manchester or Birmingham, with a flexible hybrid working model. To find out more about the opportunity and overall package, apply today or get in touch: Email: Phone: 0121 616 6096 / 07967 701036 TPBN1_UKTJ

Permanent Position Up to £45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We're specifically looking for someone who understands real-world IT environments because they've worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities Act as the primary technical and customer success contact for a portfolio of managed IT customers, building strong long-term relationships. Develop a deep understanding of each customer's IT environment, infrastructure, cloud services, security posture, and operational challenges. Conduct regular customer success reviews, technical health checks, and strategic planning sessions to identify risks, improvements, and optimisation opportunities. Work closely with Service Desk, Engineering, and Projects teams to ensure customers receive a high-quality, proactive support experience. Act as a trusted advisor, translating technical concepts into clear, practical recommendations for both technical and non-technical stakeholders. Support customers through infrastructure upgrades, cloud migrations, security improvements, and technology adoption initiatives. Monitor recurring incidents, service trends, and technical risks, driving continuous improvement and long-term solutions rather than reactive fixes.Key Skills/Qualifications Previous experience within IT Support, Technical Support, Service Desk, Infrastructure Support, or a similar hands-on technical role before moving into a customer-facing position. Proven experience in a Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment. Strong technical knowledge across Microsoft 365, Azure / Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices. Excellent communication skills with the ability to explain technical issues, risks, and recommendations in a clear and customer-friendly manner. Strong relationship-building skills with the confidence to engage stakeholders at all levels and become a trusted customer advisor. Organised and proactive approach with the ability to manage multiple customers, priorities, and technical discussions effectively. Commercial awareness with the ability to identify opportunities for service improvement, optimisation, and added customer value without operating as a sales-focused role. Further job details available upon request ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Service Engineer (Domestic Gas) London £40,000 to £50,000 + Training + Reward Schemes + Loyalty Bonus + Overtime + Company Van + Life Assurance + Private GP Access + Company bonus Are you a Service Engineer with a background in Multi-Skilled Building maintenance or similar looking to join a distinguished heat and energy management company with over 30 years' experience and a decorated history offering multiple benefits such as mentoring programmes and overtime? Do you want to work for award winning company which provides building services across London, offering maintenance and engineering solutions that ensure client properties operate efficiently, sustainably and reliably, as well as multiple employee benefits? On offer is the opportunity for a Service Engineer or with a background in Multi-Skilled Building Maintenance or similar to join a company which takes pride in delivering high-quality solutions and investing in their employees, offering internal training and development to support your growth and success. With additional benefits such as private GP access, life assurance, loyalty schemes and Support Desk to help you on site visits. In this role, you will be responsible for servicing and maintaining hydraulic, pumping, and pipework systems across a range of sites, including balancing, commissioning, and flow control activities. You will carry out planned and reactive maintenance on pressure vessels, pressurisation units, and HIUs, as well as fault finding, producing accurate reports, and making technical recommendations. The role also involves managing system drain downs and refills, replacing pumps and valves, servicing plate heat exchangers, and working within energy centres, large plant rooms, and building distribution systems. This role would suit a Service Engineer, with a Multi-Skilled Background in Building Maintenance or domestic gas and preferable experience in Heat Interface Units (HIU) with related qualifications. This position will also require a UK Driving License. The Role: Serving and Maintaining Hydraulic pumping and pipework systems Field Service Engineer Opportunities for overtime and continued training The Person: Domestic Gas HIU experience Uk Driving License Keywords: Service Engineer, HIU, Mobile Engineer, London, Multi-Skilled, Building Services, Training, Development, Overtime, Company Van REF: BBBH23915JHC If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Recruitment Consultant – Education, Special Educational Needs Desk £30,000 - £40,000 + Uncapped Commission Location: Edgbaston, Birmingham Are you an experienced Education Recruitment Consultant looking for a new challenge where you can make a real difference? Or perhaps you are a working in a different sector of recruitment and looking for an opportunity to join a team that values giving back? At The Education Network Birmingham, we’re expanding our SEND Team, and we’re looking for an exceptional Recruitment Consultant to help us support special schools and alternative provisions across the West Midlands with their staffing needs. Why Education Recruitment? Education recruitment is more than just a job, it’s a chance to positively impact the lives of young people, while enjoying the perks and rewards, and earnings of being a recruitment consultant. With The Education Network, you’ll also have the opportunity to go the extra mile and give back to the schools and communities we support. About Us: The Education Network is part of the Pertemps Network Group, one of the UK’s largest independent recruitment agencies. With over 30 years of experience, we offer award-winning training, exceptional support, and endless opportunities for career development. Our team focuses on providing outstanding staffing solutions for schools and will never adopt a “one size fits all” approach. What You’ll Do: As a Recruitment Consultant on our SEND Desk, you’ll: Build and maintain strong relationships with SEND schools and alternative provisions. Manage a busy desk with both temporary and permanent recruitment needs. Ensure compliance and safeguarding standards are upheld to keep children safe in education. Identify opportunities to develop new client relationships while maintaining existing ones. Deliver an outstanding service to candidates and clients alike, with a focus on making a positive impact.Who We’re Looking For: An experienced recruitment consultant with a genuine interest in the education sector, particularly SEND. A process-driven and organised individual who thrives in a busy, dynamic environment. Someone motivated by uncapped earning potential and opportunities for progression. A confident communicator who enjoys engaging with clients and candidates over the phone and in person. A team-player who values collaboration and wants to be part of a dedicated, like-minded group of professionals.What We Offer: Comprehensive training and ongoing support through our PNG training programme. Participation in our Employee Share Scheme. A warm, established SEND desk with existing client relationships. Uncapped commission structure. An excellent office location in Edgbaston with onsite parking available. Exceptional compliance support to ensure the highest standards of safeguarding. A positive, supportive office culture with plenty of incentives, including lunches, events, and company-wide activities like the Pertemps GoKarting Championships. The opportunity to give back to your schools in a variety of ways, including supporting food banks, volunteering, organising trips/awards and so much more! Clear progression opportunities within TEN and the Pertemps Group .Why Join The Education Network? We’re proud to offer the unique blend of resources, training, and career growth opportunities of a large company, combined with the close-knit support and values of a boutique agency. If you are a recruitment consultant ready to make an impact in the education sector and love what you do, we’d love to hear from you. Ready to Join Our Team? If this Recruitment Consultant role sounds like the role for you, apply now or contact Harry Chase or Marie Quarterman at The Education Network Birmingham for more information. Be part of a team that’s making a real difference in education, one placement at a time. The Education Network Offer: Our specialist team have a combined experience of over 25 years and have unrivalled reputation within the education market, taking great pride in the extremely high service levels that we provide to both our schools and our candidates. Our service is honest and efficient and, in addition to our recruitment solution, we offer the opportunity for additional training and development for our candidates. You will also receive personalised career support from the team. The opportunity to work in friendly, caring and supportive atmosphere where every child matters. Highly supportive, committed and hard working Consultants who will endeavor to find assignments suited to your needs. An opportunity to extend your professional development as well as excellent rates of pay. The Education Network is committed to safe guarding and promoting the welfare of children and young people. Appointments will be subject to our stringent vetting procedures, including enhanced DBS checks and references.- The Education Network is committed to Safer Recruitment and recruits to Compliance+ standards. Any appointment will be subject to an enhanced DBS check in addition to other safeguarding checks. The Education Network is an equal opportunities employer. The Education Network is acting as a recruitment agency in relation to this vacancy. Due to the expected high-volume of applications we receive only short-listed candidates will be contacted within 3 days

Paraplanner We are working exclusively with a well regarded financial services organisation, who are currently on the look to appoint an experienced Paraplanner to join their adviser support team This is a key role where you will add value day to day, supporting Financial Advisors with in depth technical input across estate planning. This is a great opportunity for someone who is looking for career progression or looking to develop their skills within Paraplanning Location - Birmingham - Twice a Week Onsite What You Will be Doing! Within this role, you will be responsible for preparing case documentation, carrying out research and analysis with a focus on Estate Planning - completing relevant calculations and producing suitability reports. These reports must meet both internal and external compliance standards, whilst reflecting on advice provided and client circumstances Further Responsibilities Prepare application forms and product information packs as required Update point of sale systems with relevant data, notes and information gathered either directly or via consultants Support the delivery of a web based, telephone and email help desk for complex cases Provide technical support and guidance to field based staff in relation to estate planning advice, investment replacement and pension switching Key Skills and Experience Technical proficiency in more complex advice areas such as estate planning Understanding of pension products Knowledge of annual allowance and lifetime allowance Have experience within writing suitability reports Excellent communications Previous experience within Paraplanning Benefits Annual bonus to recognise your contribution 28 Days Annual Leave Flexible working Free Secure Underground Parking in the city centre Salary Sacrifice Schemes Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

1st Line Support Agent / IT Help Desk / Service Desk Analyst Location: Birmingham City Centre Pay: £16.02 per hour Type: Ongoing Temporary Contract About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression. As a 1st Line Support Agent / IT Support Technician, you’ll act as the first point of contact for all corporate and retail IT issues, working within a busy Help Desk / Service Desk environment. The business operates within the alcohol industry, supporting a wide network of retail and corporate systems, so you’ll gain exposure to a dynamic and highly regulated sector. This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support, with clear progression into 2nd Line Support. What You’ll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You’ll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment This role requires full flexibility to work shifts between 7:00 AM and 1:00 AM, including weekends and public holidays, on a rotating 4-on, 4-off shift pattern. Why You’ll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don’t stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on (phone number removed) or (url removed) and secure your place in a growing IT team

Stratospherec are proud to be recruitng a new Technical Support / Help Desk role for a top UK Fintech Software company working in their offices in Whiteley, Hants. Handle day-to-day support requests, including product configuration, transaction queries, reconciliation, and customer support issues. Y

A leading PropTech company in Greater London seeks a Helpdesk Support Analyst. Candidates are expected to accurately record helpdesk interactions and contribute to continuous quality improvement efforts. This role involves providing product support and enhancing customer relations for various proper

Support and troubleshooting include supporting MS office 2016 - O365 suites, Commvault, (Cisco Products: Jabber, WebEx, AnyConnect VPN, Call Manager CUCM ), JAMF (Mac deployment), Active Directory, Shared drive/Folder permissions understanding & troubleshooting, Bitlocker MBAM, GoTo Rescue, SCCM, Vi

A building services company based in Cheam, Surrey, is seeking a skilled Help Desk Coordinator / Manager to maintain smooth operations. Ideal candidates should have experience in a help desk or administration role, be tech-savvy, and possess excellent communication skills. The company offers a suppo

A leading tech startup in the United Kingdom is looking for a Support Desk Analyst to provide first-line technical support and assist users with various technical issues.

Durham University is looking for an IT Service Desk Technician to act as the first line of support for university staff, students, and visitors. This role offers a competitive salary along with numerous benefits, including 27 days of annual leave, health and wellbeing support, and career development

IT Helpdesk Support, IT Coordination, or Logistics Support roles. Provide Level 1 IT support for end users across hardware, software, and basic network-related issues. Troubleshoot laptops, desktops, printers, mobile devices, and peripheral equipment.

Gilder Search Group is seeking a Help Desk Analyst based in London, UK, for a long-term project. The role involves troubleshooting and optimizing Windows and Mac desktop devices, providing technical support to employees, and enhancing system performance and security.

You will provide comprehensive support for desktop and laptop systems, managing their full lifecycle, including troubleshooting, configuration, and software patching. Sharp Brains Solutions is seeking a technical support professional in Greater London. This role involves ensuring compliance with sec

We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support yo

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. This can be within a variety of settings and include the overnight su

Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors and staff. We're committed to helping you grow in a caring,

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You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. Access to wellbeing and support tools.

As we continue to grow, they'll act as the guide to help shape our future.

We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. We know how hard our teams work, and we're here to celebrate and support you every step of the way. To be successful in your application, you will live our values

Anything to help make the guests visit that bit more special. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Supporting your hospitality career growth.

As a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life. The role of Regional Care Assistant is very varied and also involves providing support and companion

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care

You will provide a cleaning service within Renfrewshire House.The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendl

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve. Access to wellbeing and support tools.

We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambitio