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Job Description: 📍 Coventry, Leeds, Leicestershire, Northampton 💷 £43,000-£47,000 dependent on experience 🎁 + Company car and exceptional benefits ⏰ 37.5 Hrs per week - Mon -Fri 🌟 Why Join Us? As Vetsource International, part of the Mars global brand, expands within the UK, the Clinic Activation Lead exists to ensure that every veterinary clinic that signs onto the platform successfully transitions from a 'lead' to a 'high-performing digital business' 💼 The Role This role focuses on the critical post-signature phase: onboarding clinics, training staff, building workflows, and 'farming' existing accounts to optimise their home delivery performance. By digitising their services, this role helps clinics retain business in-house and grow revenue. Furthermore, this role assists clinics in freeing up more team time for the treatment of pets and engagement with pet owners, while Vetsource conveniently delivers prescriptions and nutrition products directly to the pet owner's home. This is a role that requires regular travel across the UK. Candidates should expect to spend several days per week on the road, meeting customers and prospects nationwide. To support efficient coverage, candidates ideally based in the Midlands with easy access to the M1 and/or M6, enabling travel in all directions. Overnight stays will be required depending on customer locations and meeting schedules. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Proven experience in account management, onboarding, implementation, or customer success, ideally within the veterinary, animal health, healthcare, or SaaS sectors, • Strong ability to work with veterinary surgeons, nurses, practice managers, and client care teams to design and embed effective clinical and administrative workflows, • Confident and credible trainer, with experience delivering in‑practice training to multidisciplinary veterinary teams and driving sustained behaviour change, • Demonstrated success in optimising existing veterinary accounts, increasing digital adoption, home delivery usage, and electronic product recommendations, • Excellent stakeholder management and problem‑solving skills, with the ability to identify and resolve common practice pain points such as time pressures, client compliance, and operational inefficiencies, • Highly organised and self‑motivated, with experience managing a large territory, extensive travel, and autonomous scheduling to support clinics across a national footprint 📝 Key Responsibilities • Onboarding & Launch: Lead the end-to-end setup of newly signed clinics across mainland UK. Gather necessary data to create the online store and manage the enrolment process through to a successful launch., • Workflow Integration & Embedding: Build and implement bespoke clinical and administrative workflows with Front of House teams and Vets. Ensure Vetsource is incorporated into daily routines, from the consultation room to the reception desk, to remove friction and drive adoption., • Clinic "Farming" & Optimisation: Identify "under-performing" active accounts and implement strategic plans to grow their home delivery uptake and the number of electronic product recommendations (aka. electronic product purchase link). Assist clinics in moving more of their medication and nutrition volume to their practice-branded online store., • In-House Training: Conduct intensive in-person training sessions for veterinary surgeons, nurses, practice managers and receptionists (i.e.: the whole team) to ensure full adoption of the Vetsource platform and services., • Stakeholder Problem Solving: Act as the expert for addressing clinic "pain points," helping stakeholders navigate the transition to digital home delivery solutions., • Cross-Functional Collaboration: Partner closely with various internal stakeholders within the Vetsource team to ensure a seamless "handover" from the initial sale to full activation, and continuous improvements of the platform., • Performance Tracking: Maintain accurate, real-time records of activation stages in the CRM file, identifying inefficiencies in the onboarding journey and proposing improvements to the team. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Coventry, Leeds, Leicestershire, Northampton 💷 £43,000-£47,000 dependent on experience 🎁 + Company car and exceptional benefits ⏰ 37.5 Hrs per week - Mon -Fri 🌟 Why Join Us? As Vetsource International, part of the Mars global brand, expands within the UK, the Clinic Activation Lead exists to ensure that every veterinary clinic that signs onto the platform successfully transitions from a 'lead' to a 'high-performing digital business' 💼 The Role This role focuses on the critical post-signature phase: onboarding clinics, training staff, building workflows, and 'farming' existing accounts to optimise their home delivery performance. By digitising their services, this role helps clinics retain business in-house and grow revenue. Furthermore, this role assists clinics in freeing up more team time for the treatment of pets and engagement with pet owners, while Vetsource conveniently delivers prescriptions and nutrition products directly to the pet owner's home. This is a role that requires regular travel across the UK. Candidates should expect to spend several days per week on the road, meeting customers and prospects nationwide. To support efficient coverage, candidates ideally based in the Midlands with easy access to the M1 and/or M6, enabling travel in all directions. Overnight stays will be required depending on customer locations and meeting schedules. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Proven experience in account management, onboarding, implementation, or customer success, ideally within the veterinary, animal health, healthcare, or SaaS sectors, • Strong ability to work with veterinary surgeons, nurses, practice managers, and client care teams to design and embed effective clinical and administrative workflows, • Confident and credible trainer, with experience delivering in‑practice training to multidisciplinary veterinary teams and driving sustained behaviour change, • Demonstrated success in optimising existing veterinary accounts, increasing digital adoption, home delivery usage, and electronic product recommendations, • Excellent stakeholder management and problem‑solving skills, with the ability to identify and resolve common practice pain points such as time pressures, client compliance, and operational inefficiencies, • Highly organised and self‑motivated, with experience managing a large territory, extensive travel, and autonomous scheduling to support clinics across a national footprint 📝 Key Responsibilities • Onboarding & Launch: Lead the end-to-end setup of newly signed clinics across mainland UK. Gather necessary data to create the online store and manage the enrolment process through to a successful launch., • Workflow Integration & Embedding: Build and implement bespoke clinical and administrative workflows with Front of House teams and Vets. Ensure Vetsource is incorporated into daily routines, from the consultation room to the reception desk, to remove friction and drive adoption., • Clinic "Farming" & Optimisation: Identify "under-performing" active accounts and implement strategic plans to grow their home delivery uptake and the number of electronic product recommendations (aka. electronic product purchase link). Assist clinics in moving more of their medication and nutrition volume to their practice-branded online store., • In-House Training: Conduct intensive in-person training sessions for veterinary surgeons, nurses, practice managers and receptionists (i.e.: the whole team) to ensure full adoption of the Vetsource platform and services., • Stakeholder Problem Solving: Act as the expert for addressing clinic "pain points," helping stakeholders navigate the transition to digital home delivery solutions., • Cross-Functional Collaboration: Partner closely with various internal stakeholders within the Vetsource team to ensure a seamless "handover" from the initial sale to full activation, and continuous improvements of the platform., • Performance Tracking: Maintain accurate, real-time records of activation stages in the CRM file, identifying inefficiencies in the onboarding journey and proposing improvements to the team. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Coventry, Leeds, Leicestershire, Northampton 💷 £43,000-£47,000 dependent on experience 🎁 + Company car and exceptional benefits ⏰ 37.5 Hrs per week - Mon -Fri 🌟 Why Join Us? As Vetsource International, part of the Mars global brand, expands within the UK, the Clinic Activation Lead exists to ensure that every veterinary clinic that signs onto the platform successfully transitions from a 'lead' to a 'high-performing digital business' 💼 The Role This role focuses on the critical post-signature phase: onboarding clinics, training staff, building workflows, and 'farming' existing accounts to optimise their home delivery performance. By digitising their services, this role helps clinics retain business in-house and grow revenue. Furthermore, this role assists clinics in freeing up more team time for the treatment of pets and engagement with pet owners, while Vetsource conveniently delivers prescriptions and nutrition products directly to the pet owner's home. This is a role that requires regular travel across the UK. Candidates should expect to spend several days per week on the road, meeting customers and prospects nationwide. To support efficient coverage, candidates ideally based in the Midlands with easy access to the M1 and/or M6, enabling travel in all directions. Overnight stays will be required depending on customer locations and meeting schedules. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Proven experience in account management, onboarding, implementation, or customer success, ideally within the veterinary, animal health, healthcare, or SaaS sectors, • Strong ability to work with veterinary surgeons, nurses, practice managers, and client care teams to design and embed effective clinical and administrative workflows, • Confident and credible trainer, with experience delivering in‑practice training to multidisciplinary veterinary teams and driving sustained behaviour change, • Demonstrated success in optimising existing veterinary accounts, increasing digital adoption, home delivery usage, and electronic product recommendations, • Excellent stakeholder management and problem‑solving skills, with the ability to identify and resolve common practice pain points such as time pressures, client compliance, and operational inefficiencies, • Highly organised and self‑motivated, with experience managing a large territory, extensive travel, and autonomous scheduling to support clinics across a national footprint 📝 Key Responsibilities • Onboarding & Launch: Lead the end-to-end setup of newly signed clinics across mainland UK. Gather necessary data to create the online store and manage the enrolment process through to a successful launch., • Workflow Integration & Embedding: Build and implement bespoke clinical and administrative workflows with Front of House teams and Vets. Ensure Vetsource is incorporated into daily routines, from the consultation room to the reception desk, to remove friction and drive adoption., • Clinic "Farming" & Optimisation: Identify "under-performing" active accounts and implement strategic plans to grow their home delivery uptake and the number of electronic product recommendations (aka. electronic product purchase link). Assist clinics in moving more of their medication and nutrition volume to their practice-branded online store., • In-House Training: Conduct intensive in-person training sessions for veterinary surgeons, nurses, practice managers and receptionists (i.e.: the whole team) to ensure full adoption of the Vetsource platform and services., • Stakeholder Problem Solving: Act as the expert for addressing clinic "pain points," helping stakeholders navigate the transition to digital home delivery solutions., • Cross-Functional Collaboration: Partner closely with various internal stakeholders within the Vetsource team to ensure a seamless "handover" from the initial sale to full activation, and continuous improvements of the platform., • Performance Tracking: Maintain accurate, real-time records of activation stages in the CRM file, identifying inefficiencies in the onboarding journey and proposing improvements to the team. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Coventry, Leeds, Leicestershire, Northampton 💷 £43,000-£47,000 dependent on experience 🎁 + Company car and exceptional benefits ⏰ 37.5 Hrs per week - Mon -Fri 🌟 Why Join Us? As Vetsource International, part of the Mars global brand, expands within the UK, the Clinic Activation Lead exists to ensure that every veterinary clinic that signs onto the platform successfully transitions from a 'lead' to a 'high-performing digital business' 💼 The Role This role focuses on the critical post-signature phase: onboarding clinics, training staff, building workflows, and 'farming' existing accounts to optimise their home delivery performance. By digitising their services, this role helps clinics retain business in-house and grow revenue. Furthermore, this role assists clinics in freeing up more team time for the treatment of pets and engagement with pet owners, while Vetsource conveniently delivers prescriptions and nutrition products directly to the pet owner's home. This is a role that requires regular travel across the UK. Candidates should expect to spend several days per week on the road, meeting customers and prospects nationwide. To support efficient coverage, candidates ideally based in the Midlands with easy access to the M1 and/or M6, enabling travel in all directions. Overnight stays will be required depending on customer locations and meeting schedules. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Proven experience in account management, onboarding, implementation, or customer success, ideally within the veterinary, animal health, healthcare, or SaaS sectors, • Strong ability to work with veterinary surgeons, nurses, practice managers, and client care teams to design and embed effective clinical and administrative workflows, • Confident and credible trainer, with experience delivering in‑practice training to multidisciplinary veterinary teams and driving sustained behaviour change, • Demonstrated success in optimising existing veterinary accounts, increasing digital adoption, home delivery usage, and electronic product recommendations, • Excellent stakeholder management and problem‑solving skills, with the ability to identify and resolve common practice pain points such as time pressures, client compliance, and operational inefficiencies, • Highly organised and self‑motivated, with experience managing a large territory, extensive travel, and autonomous scheduling to support clinics across a national footprint 📝 Key Responsibilities • Onboarding & Launch: Lead the end-to-end setup of newly signed clinics across mainland UK. Gather necessary data to create the online store and manage the enrolment process through to a successful launch., • Workflow Integration & Embedding: Build and implement bespoke clinical and administrative workflows with Front of House teams and Vets. Ensure Vetsource is incorporated into daily routines, from the consultation room to the reception desk, to remove friction and drive adoption., • Clinic "Farming" & Optimisation: Identify "under-performing" active accounts and implement strategic plans to grow their home delivery uptake and the number of electronic product recommendations (aka. electronic product purchase link). Assist clinics in moving more of their medication and nutrition volume to their practice-branded online store., • In-House Training: Conduct intensive in-person training sessions for veterinary surgeons, nurses, practice managers and receptionists (i.e.: the whole team) to ensure full adoption of the Vetsource platform and services., • Stakeholder Problem Solving: Act as the expert for addressing clinic "pain points," helping stakeholders navigate the transition to digital home delivery solutions., • Cross-Functional Collaboration: Partner closely with various internal stakeholders within the Vetsource team to ensure a seamless "handover" from the initial sale to full activation, and continuous improvements of the platform., • Performance Tracking: Maintain accurate, real-time records of activation stages in the CRM file, identifying inefficiencies in the onboarding journey and proposing improvements to the team. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Medical Secretary Location: Birmingham Contract Type: Full-Time / Part-Time Salary: £24,852 – £27,374 per annum (£12.71 – £14.00 per hour) Start Date: As soon as possible About the Role We are recruiting an organised and proactive Medical Secretary to join the administrative team within a private healthcare organisation in Birmingham. This role is key to supporting the smooth running of patient pathways across multiple specialties, ensuring high-quality administrative support and an efficient patient experience throughout community and clinical services. Key Responsibilities • Coordinate and support administrative processes across the patient journey, • Manage appointments, waiting lists, clinic bookings, and follow-up arrangements, • Process referrals, consultation letters, and clinical correspondence, • Liaise with GPs, clinical teams, patients, and external agencies to ensure seamless care coordination, • Maintain and update patient information on clinical systems accurately, • Support RTT targets and ensure adherence to service protocols and timescales, • Handle incoming calls, patient enquiries, and specialty inbox management professionally, • Undertake general office duties including scanning, filing, photocopying, and diary management, • Support reception and front desk duties where required, • Participate in data validation, audits, and activity reporting using clinical systems and Excel, • Support induction and training of new administrative staff, • Provide cross-cover and flexible support across teams and Modality sites when required What We’re Looking For Essential • Previous administrative or medical secretary experience, • Strong organisational and communication skills, • Good working knowledge of:, • Microsoft Word, • Excel, • Outlook, • Ability to manage workload effectively under pressure, • Professional and patient-focused approach, • Ability to work independently and as part of a team Desirable • Previous NHS or healthcare provider experience, • Knowledge of SystmOne, • Experience using NHS E-Referral systems, • Understanding of RTT pathways and healthcare administration processes What’s on Offer • Competitive salary package, • Supportive and collaborative working environment, • Opportunity to work across varied clinical specialties, • Ongoing training and development opportunities, • Flexible working within a growing healthcare organisation

Brand Training Lead - QSR | £50,000 – £62,000 + Bonus | Field-Based (UK) We're partnering exclusively with one of the UK's fastest-growing QSR brands to find a Brand Training Lead who can build their people function from the ground up. This business is scaling fast. 6 sites today, 15 new openings in the next six months, and an international franchise programme already in motion. They need someone who can design, deliver, and scale a training system that keeps pace with that growth without compromising standards. This isn't a manager who oversees from a distance. This is a hands-on builder who'll be on-site for opening weeks, in stores coaching managers, and at their desk designing the systems that make great training repeatable. What the role involves • Owning and delivering the full New Store Opening training programme across every new site personally, • Building crew, Shift Leader, ASM, and GM development pathways from scratch with clear milestones and progression criteria, • Creating and running a Certified In-Store Trainer programme to accredit high-potential crew for BAU onboarding at site level, • Blending digital learning delivery with practical in-store facilitation The person we are looking for • 3+ years in an L&D, brand trainer, or training manager role within QSR, fast casual, or multi-site hospitality, • Proven NSO delivery experience, you have been on the ground for new site openings and know what it takes, • Able to design training content from scratch including workbooks, digital modules, assessments, and facilitation guides, • Exceptional in-room presence, you can hold a crew of 20 at 7am on opening day and make them want to be there, • Commercially minded and self-directed, you understand training exists to drive operational performance and you manage your own workload without hand-holding Bonus points for franchise training experience, a Level 3 AET qualification, or exposure to apprenticeship levy programmes. What is on offer • £50,000 – £62,000 depending on experience, • Performance bonus tied to training KPIs and opening targets, • 25 days holiday plus bank holidays, • Mileage reimbursement, • A clear progression path from Brand Training Lead to Head of Training to Director of L&D as the business scales This role suits someone who wants to build something from scratch inside a brand that is genuinely going places. If you have delivered NSO programmes, built training infrastructure, or helped a scaling QSR brand grow without losing its standards, I would love to hear from you.

We are looking for a versatile and proactive Facilities Assistant to join our Facilities team on a fixed-term basis. This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents such as wills. The role includes travel to all our office locations in Birmingham and Solihull. This position is ideal for someone looking to start or develop a career in facilities management within a corporate and professional services environment. Key Responsibilities • Facilities Support: Assist with office maintenance, equipment checks, and day-to-day operational tasks., • Office Hospitality: Prepare meeting rooms, provide refreshments, and ensure offices run smoothly., • Archiving Wills: Organise, file, and securely manage wills and other sensitive legal documents., • Reception Cover: Provide front desk support as needed, answering calls and greeting visitors., • Support the Facilities Manager: Assist with projects, administrative tasks, and office coordination. Requirements • Full driving licence is essential to travel between offices., • Ability to work onsite across multiple locations., • Experience handling sensitive or confidential documents (legal or professional experience preferred)., • Flexible, organised, proactive, and customer-focused., • Strong communication skills and the ability to manage multiple tasks efficiently., • Available to start immediately and commit to the full 9-month contract. Why Join Us? • Work for an award-winning law firm with a reputation for excellence., • Gain hands-on experience across soft and hard facilities in a professional environment., • Career growth: A solid foundation for a future in facilities management., • Join a collaborative, dynamic team that values your contribution. If you are adaptable, organised, and enjoy a hands-on facilities role with client-facing elements, this is an excellent opportunity to start or grow your career in facilities management in a professional, corporate environment.

Billing Team Leader – Professional & Technical Construction Birmingham | Office‑based | Up to £80K basic + bonus We’re looking for a proven billing leader to take charge of a high‑performing professional & technical construction recruitment team in Birmingham. If you’re a senior consultant or team leader who loves developing people and running a strong desk, this role gives you both. What you’ll lead • A team specialising in professional & technical construction roles, • A busy, loyal client base across the Midlands, • A culture built on collaboration, quality and high standards What you’ll bring • A strong billing track record in construction, civils, M&E or the wider built environment, • Experience mentoring or leading consultants, • A hands‑on, commercial approach to growing a division What’s on offer • Up to £70K basic + bonus, • The autonomy to shape your team and drive performance, • A supportive leadership team that values quality, consistency and long‑term relationships If you’re ready for a leadership role where you can make a visible impact — and want to join a business that genuinely backs its managers — I’d love to speak with you.

Business Development Manager Location: Royal Sutton Coldfield, Birmingham Package: Competitive Salary + Attractive Commission Structure A rare opportunity has arisen to join a fast-growing, sector-leading service provider operating across the UK’s residential living, student accommodation, and build-to-rent markets. This is a commercially focused Business Development Manager role for someone with PBSA sector knowledge who is ready to move from operational delivery into a high-impact, client-facing growth position. The business delivers specialist seasonal turnaround services alongside year-round soft FM solutions, working with leading PBSA operators, universities, and residential providers. With a strong reputation and highly successful core business unit, this is a key hire to support continued national growth. You will play a central role in driving new business across both seasonal and recurring service lines, working closely with senior leadership and operational teams to develop and convert opportunities into long-term partnerships. The Role This is a hands-on commercial role where you will take ownership of developing and managing new business pipelines across PBSA and university sectors, while also supporting wider cross-service growth opportunities. You will be expected to combine strong industry knowledge with commercial awareness to identify opportunities, engage key decision-makers, and lead bids through to successful conversion. This is not a purely desk-based position, requiring confidence on-site, direct client engagement, and the ability to build meaningful relationships across a national portfolio. Key Responsibilities • Develop and manage PBSA-focused sales pipelines across seasonal and year-round services, • Identify and convert new business opportunities within student accommodation and university sectors, • Lead and support tender, RFP, and bid submissions, • Build and maintain strong client relationships at decision-maker level, • Work closely with operational teams to ensure commercial solutions are deliverable and competitive, • Attend regular pipeline reviews with senior leadership, • Maintain accurate CRM records and forecast reporting, • Support wider lead generation across additional business units, • Represent the business at client meetings, site visits, and industry engagements nationwide About You This role is ideal for someone currently working within PBSA operations, facilities management, or a related service environment who is ready to transition into a commercial role. You’ll likely already understand how student accommodation and residential portfolios operate and now want to apply that knowledge in a growth-focused, client-facing capacity. What We’re Looking For • Experience within PBSA management or facilities management (3+ years preferred), • Strong understanding of operational service delivery environments, • Proven experience managing or contributing to revenue or sales targets (ideally £1m+), • Confident communicator with strong relationship-building skills, • Experience with CRM systems and pipeline management, • Exposure to tenders or bids is beneficial but not essential, • Highly organised, proactive, and commercially aware, • Comfortable with national travel and site-based client engagement, • Ambitious mindset with a willingness to step into a high-growth role Culture & Attitude You’ll thrive here if you are: • Energetic, positive, and solution-focused, • Comfortable working at pace with a strong sense of urgency, • Naturally collaborative and open in your approach, • Confident taking ownership of work and driving outcomes, • Motivated by targets, growth, and long-term progression, • Comfortable being visible across sites and client locations nationwide, • Passionate about building meaningful, long-term client relationships Why This Role? • Genuine progression opportunity within a growing national business, • Join a fast-growing, ambitious business at a key stage of national expansion, • Opportunity to move beyond operational delivery into full commercial ownership, • Strong emphasis on progression, development, and internal recognition, • Competitive base salary, • Group commission scheme (competitive OTE) Apply Now If you’re ready to step into a commercially focused Business Development Manager role where your PBSA knowledge, client relationships, and ability to drive new business will be genuinely valued, we’d love to hear from you. To apply, please contact the Maxwell Stephens team on 0207 118 4848, or send your CV to cv@maxwellstephens.com.

At McDermotts, we’re seeking an experienced Office Coordinator to join our dynamic team. This role will maintain responsibility for the day to day running of the office. As Office Coordinator this role encompasses a broad range of responsibilities, from overseeing exceptional front desk customer service to building maintenance and ensuring office compliance. Main Responsibilities Front of House • Professionally and confidently handle and redirect all incoming calls., • Manage all visitor / contractor sign-in procedures, ensuring all security / safety processes applied., • Collect and store all deliveries for requisitioner to collect and verify content., • Managing all inbound and outbound postage requirements, incl franking machine., • Maintain a clean and organised reception area. Soft Facilities For Facilities, directly reporting to the Facilities Manager, and in their absence the Managing Director. Appearance – cleanliness, hygiene, housekeeping. This will be achieved through a combination of • Weekly Routine (Office Visual Inspection - housekeeping, damages, stock levels, etc), • Monthly Formal Inspection (fire doors, contractors at office premises, car park and correct parking; car park reg numbers, status of tasks performed by delegated representatives such as fire, first air and defib), • Quarterly Review of cleaning contract / schedules and products ordered/supplied on behalf of McDermotts Manage the Facilities shared mailbox, actioning items arising (incl problem / hazard reports). Ordering all stocks via Purchasing Department and ensuring placed at point of use across the building, incl: • Kitchen stocks – tea ,coffee, sugar, equipment, milk etc, • Toilet facilities – e.g. rolls, handwash, • Meeting room e.g. flip chart, water, • Stationary – e.g. A4/A3 paper, plotter paper and inks. Ensuring kitchen properly supplied (equipment, consumables), clean, and dishwasher turned on at end of the day. • Ensure correct setup and usage of all meetings rooms (incl water)., • Order food for special occasions (e.g. customer visits, etc)., • Decorate the office during Christmas period., • Attend to any spills outside of cleaners working hours., • Maintenance of noticeboards and signage at the premises., • Record keeping (e.g. key holders, vehicle registration numbers in car park)., • Track and process all defibrillators on the Circuit; ensuring batteries maintained as appropriate., • End of day walk through (windows, etc). Hard Facilities For Facilities, directly reporting to the Facilities Manager, and in their absence the Managing Director. Facilities Coordinator is responsible for the implementation of the Facilities SOP, including: • Assisting the Facilities Manager with the implementation of environmental, health, safety, welfare, security at the site (including fire, asbestos, legionella, waste, first aid), including deputising as “responsible person” for fire., • Ensuring all personnel are aware of their responsibilities (e.g. waste handling, disposal)., • Supporting the Facilities Manager with the creation, maintenance, review of risk assessments (incl fire, general building/office, DSE, asbestos, legionella, office COSHH, site environmental risk assessment, etc) on an annual basis or after significant changes. Whilst this may involve participation from SHEQ; the ownership, understanding and implementation is the responsibility of the Office Coordinator., • Supporting the Facilities Manager with the implementation and review of the effectiveness of control measures specified within risk assessments., • Timely implementation of the schedule of maintenance, servicing, thorough examinations., • Coordinating contractors servicing the Head Office (vetting, RAMS approval, inductions)., • Supporting the management of key contracts (incl franking machine, cleaning, etc)., • Timely action of defects/hazard reports and monitoring of facilities@ email account. Assisting the Facilities Manager with delegated items are implemented: • Managing Director – major works, energy efficiency investments, requests for changes, • Fleet Manager – workshop, yard, • SHEQ Director – health, safety, environment, energy, • ICT – telephone infrastructure, access control, IT equipment, • Finance Specialist – energy supply, meters/monitoring, • Fire Marshalls – fire alarm checks and emergency evacuation., • Produce monthly Facilities report., • Conducting premises/safety inductions for new starters, visitors, and contractors. Support the Facilities Manager with attendance at any out of hours works to open/close building for special / exceptional building works. Resourcing Support resourcing activities including: • Booking medicals, • Booking HS2 inductions, • Issuing customer pre-enrolment links Generating and circulating monthly statistics for Departments from Chime. Driving at Work Supporting the Transport Manager with the administration of the company approved driving register; sharing fines arising and redirecting complaints arising from third parties. General Office Support Marketing - with presentation amendments and printing. Staff Events - staff events (e.g. invite list collation, inviting, postage, tracking RSVPs, other printing and labelling, etc). Commercial – with presentation amendments and printing; other printing requests. Training - Coordinate the monthly dispatch of training certificates/cards to personnel; scan, label and file hard copy certificates and cards. Resources - Birthdays and special occasion flower arrangements (when required). Carry out any other reasonable duties as requested by line manager. Requirements: Essential: • Proven administrative experience in an office or site-based environment., • Proven experience dealing with people on the telephone., • Experience in a fast-paced office environment with multiple priorities Essential: • Strong written and verbal communication skills, including use of telephone., • Strong organisational and time management skills., • Excellent attention to detail and accuracy., • Ability to prioritise workload and meet deadlines., • Competence in document management and filing systems (physical & digital). …working towards knowledge of health & safety requirements within office premises. Benefits: • Free on-site parking, • Pension, • Health Cash Plan Scheme, • Death in Service, • 33 Days Holidays Inc Bank Holidays Increase with service, • Free day of for Birthday Schedule: • Monday to Friday, • No weekends Education: • GCSE or equivalent (preferred) Job type: Full-time Working hours: 08:00 – 16:30 Site location: Aston HQ Why Join McDermotts McDermotts is a nationwide civil engineering and groundworks company based in Birmingham, supporting some of the largest construction companies across the length and breadth of the UK. Established in 1994, we’re a family-founded business that still operates with the customer focus and values we started with. Construction is our passion, and we believe that the industry can provide rich and rewarding experiences. Our certifications include: CIOB, ISO 45001, ISO 9001, ISO 14001, ISO 50001, NHSS30, PQS Health and Safety SSIP, Achilles Building Confidence, Safe contractor, Construction Line, SMAS, Mission Zero and Considerate Constructors. To ensure we continue to meet the needs of our customers and grow as a business, we continually look for new recruits to join our team. When you engage with McDermotts, you are not just joining a team, you become part of our family. Our culture is built around supporting each other and working together to achieve success. Commitments McDermotts is an equal opportunities employer, and we value diversity. All engagement is decided based on a qualifications, merit and business need. Applicants from outside the UK must have a suitable visa or the Right to Work in the UK to be considered for this job. Your shared personal information will be stored and shared by email or a printed copy with HR and hiring managers in relation to any open vacancy for which you wish to be considered.

Billing Team Leader – Professional & Technical Construction Birmingham | Office‑based | Up to £80K basic + bonus We’re looking for a proven billing leader to take charge of a high‑performing professional & technical construction recruitment team in Birmingham. If you’re a senior consultant or team leader who loves developing people and running a strong desk, this role gives you both. What you’ll lead • A team specialising in professional & technical construction roles, • A busy, loyal client base across the Midlands, • A culture built on collaboration, quality and high standards What you’ll bring • A strong billing track record in construction, civils, M&E or the wider built environment, • Experience mentoring or leading consultants, • A hands‑on, commercial approach to growing a division What’s on offer • Up to £70K basic + bonus, • The autonomy to shape your team and drive performance, • A supportive leadership team that values quality, consistency and long‑term relationships If you’re ready for a leadership role where you can make a visible impact — and want to join a business that genuinely backs its managers — I’d love to speak with you.

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a solutions driven Service Desk Analyst to join our high-performing team based at our Birmingham Business Park HQ. This role is pivotal in delivering IT support provide 2nd and 3rd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively. The department works in an ITIL based service desk environment answering calls, fixing, and escalating faults for on-site and remote users. Team responsibilities include troubleshooting issues through to resolution, configuring devices, installing new software, and monitoring existing systems. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Service Desk & IT team, your role will include: · Deliver a high standard of customer service as part of the Service Desk, acting as a primary point of contact for users and ensuring timely resolution of all incidents and service requests. · Own and manage incidents and service requests end-to-end, from initial logging through to resolution, ensuring accurate documentation and adherence to SLAs. · Provide multi-level technical support (1st, 2nd and 3rd line), including triage, escalation, and specialist troubleshooting across systems, infrastructure and networking. · Coordinate and manage escalations effectively, ensuring issues are routed appropriately, proactively tracked, and communicated clearly to stakeholders throughout. · Deploy, configure and maintain hardware, software and end-user devices, ensuring systems are secure, up to date and operating efficiently. · Support and maintain core IT services including networks, infrastructure, telephony, user access (Active Directory/Exchange), and backup and recovery processes. · Contribute to continuous improvement, documentation and knowledge sharing, while supporting IT projects, system implementations and overall service performance. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about making an impact. You’ll need: · Experience working within an ITIL-aligned environment, managing incidents, service requests and escalations while consistently meeting SLA targets and prioritising workload effectively. · Strong customer-focused approach, with clear communication skills and the ability to support users at all levels within a front-line Service Desk environment. · Proven experience supporting Microsoft 365 (Office 365), including Outlook configuration and troubleshooting, along with basic triage of Teams, OneDrive and SharePoint issues. · Solid understanding of identity and access management, including Active Directory / Entra ID user administration (accounts, permissions and groups). · Broad endpoint and hardware support experience across Windows 10/11 environments, including desktops, laptops, mobile devices, printers/MFDs, and remote support, installation and patching. · Good foundational knowledge of networking concepts, including TCP/IP, DNS, DHCP and VPN connectivity. · Strong focus on problem-solving and operational discipline, including accurate ticket management, documentation, asset tracking, backup and recovery processes, and adherence to security best practices. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives ours. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Additional Requirements - May be required to work overtime, weekends and be flexible in start/finish times. May be required to travel to other sites as and when required.

As Technical Service Desk Manager, you will be responsible for leading the day-to-day operations of the service desk, ensuring high-quality technical support delivery to customers and driving continuous improvement across processes, performance, and customer experience. We are working with a fast-gr

Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Mana

We are working with a fast-growing Managed Service Provider seeking a Technical Service Desk Team Leader to lead and develop their service desk function.This is a hands-on leadership role suited to someone with a strong technical background who has progressed through service desk or support roles an

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-pers

Food & Beverage Manager About the Role We are looking for a passionate and driven Food & Beverage Manager to lead our team and deliver outstanding guest experiences. This is a hands-on role suited to someone who thrives on the floor, leads by example, and enjoys being fully involved in the day-to-day operation. This is not a corporate, desk-based position we want a natural leader who builds stro... TLNT1_UKCT

Job Title: Temporary Medical Receptionist (Remote) Location: Remote (Supporting a GP Surgery) Rate: £12.94 per hour Contract: Temporary 1st June until approximately September (end date TBC) We are seeking a reliable and organised Medical Receptionist to join a friendly GP surgery team on a temporary remote basis from 1st June until around September. This is an excellent opportunity for someone with previous GP or healthcare reception experience who is confident working independently while providing outstanding patient service. Working Hours (Likely Schedule) • Monday: 8:30am – 1:00pm, • Wednesday: 8:30am – 1:00pm, • Thursday: 8:30am – 1:00pm (potentially 2:00pm – 5:00pm if required), • Friday: 8:30am – 1:00pm and 2:00pm – 6:00pm Flexibility to cover additional hours if needed would be advantageous. Key Responsibilities • Answering and managing incoming patient calls, • Booking and cancelling appointments, • Processing prescription requests, • Handling new patient registrations, • Scanning and filing documents electronically, • Providing front desk administrative support remotely, • Ensuring patient confidentiality and data protection at all times About You • Previous experience working in a GP surgery or medical setting (preferred), • Confident using clinical systems (e.g. EMIS, SystmOne – desirable but not essential), • Excellent telephone manner and communication skills, • Strong organisational skills and attention to detail, • Ability to manage confidential information appropriately, • Comfortable working independently in a remote setting Remote Working Requirements • Reliable internet connection, • Suitable private workspace, • IT literate and confident using practice systems

Endur Trading Manager Location: London OR Manchester Industry: Energy & Commodities Salary: Pays up to £85,000 basic (DOE) + car allowance (£5,750). A sign-on bonus of up to £5,000 may be available. About the Role Our client is a global consulting and technology services organisation supporting major energy and commodities trading firms across the UK and Europe. They are expanding their trading technology capability and are hiring experienced Endur Trading Business Analysts to work on complex trading, risk, and ETRM transformation programmes. This role is focused on delivering real trading outcomes. You will work closely with front office, risk, back-office, and IT teams to optimise and enhance the Endur trading platform across the full trade lifecycle. What You’ll Be Doing • Leading business analysis activities across Endur-enabled trading initiatives., • Capturing, analysing, and documenting functional and non-functional requirements., • Configuring Endur base and reference data and identifying system improvements., • Supporting trade capture, confirmations, settlement, invoicing, and scheduling., • Troubleshooting issues across trading workflows and data integrity., • Running stakeholder workshops and user acceptance testing., • Producing clear reporting and insights for senior stakeholders., • Managing multiple workstreams and competing priorities simultaneously. Ideal Background • Strong experience delivering end-to-end projects in complex trading or financial environments., • Proven business analysis capability including problem definition, value drivers, and requirements capture., • Experience running workshops, UAT, and stakeholder sessions., • Confident stakeholder management across business and technology teams., • Experience working within Agile delivery environments. Energy Trading & Endur Experience • Hands-on experience working within energy trading markets, ideally UK & European Power, UK & European Gas, or environmental products., • Strong understanding of trading instruments including OTC forwards, swaps, options, and exchange-traded futures and options., • In-depth experience in one or more Endur functional areas including trade capture, market risk, back-office, accounting, EOD, or ETRM migrations., • Proven experience configuring OpenLink Endur (v18 or later)., • Strong knowledge of the full Endur trade lifecycle including confirmations, settlement, invoicing, and scheduling., • Solid understanding of P&L, MTM, financial risk, and settlements., • Experience integrating Endur with other trading and enterprise systems. Additional Experience • Strong organisational skills with the ability to manage multiple workstreams., • Experience delivering increasingly complex projects and services., • Exposure to cloud-based delivery environments such as AWS, Azure, or GCP., • Experience working with both Agile and Waterfall delivery methodologies. Who Should Apply This role suits experienced Endur Business Analysts who are comfortable operating close to the trading desk, understand energy trading workflows end to end, and want to work on high-impact ETRM programmes rather than support-only roles.

We are looking for a proactive and customer-focused IT Service Desk Analyst to join their IT Service Desk team. This is an excellent opportunity for an experienced IT support professional who enjoys working in a fast-paced environment, managing priorities effectively, and helping to drive continuous

Month FTC - Recruitment Consultant - Warm Desk.

Were expanding our Manchester operation and are looking for an ambitious Recruitment Consultant to join our growing Engineering, FM & Property division.This is an opportunity to build a specialist desk within one of the UKs busiest technical recruitment markets, working with established clients acro

An established and growing technical business operating within infrastructure and specialist industrial products is seeking a hands-on Product Development / Applications Engineer to join its technical team. This is not a desk-based engineering role.

PERMANENT POSITION | BLACKBURN.We're looking for a Recruitment Consultant to take responsibility for our well established Temporary Desk focused on Commercial, Business Support and Accountancy & Finance temps, with 36 years trading history behind us in East Lancashire we have a well established and

Theres a difference between running a desk and building something that actually lasts.Were supporting an established SME recruitment business with a strong client base, a credible brand, and real momentum but theyre not interested in standing still.They are looking for a Director who wants more than

An internal move has created an opening for someone with ambition to step in and take over the reigns of an already successful desk; ?? Whats on offer: Competitive base salary uncapped commission Immediate earning potential from day one (warm desk) Strong infrastructure, admin & compliance suppo

The Coleshill School, under We Manage Jobs(WMJobs) in Birmingham, seeks an efficient Administrative Assistant to support its office team. Applicants must possess excellent organisational abilities, Microsoft Office proficiency, and strong communication skills.

Candidates should have a degree in IT and at least one year of relevant experience in a fast-paced support environment, along with proficiency in Microsoft products and Service Desk tools like Jira and Service Now. A multinational software provider is seeking a First Line Client Service Desk Special

A technology support company in Birmingham is seeking a Junior Desk Side Support Engineer to provide first line technical support to internal colleagues.

Limelight Health is seeking a 1st Line Support Desk Agent to join their IT Support team in Birmingham. Successful candidates will complete a Level 3 Apprenticeship, gaining experience in a dynamic environment with opportunities for further career development in areas such as AI and Cyber Security.

Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on

The ideal candidate has at least 3 years of experience in technical support, possesses strong problem-solving skills, and is able to explain complex topics simply. This position allows for independent work in a fast-paced, remote-friendly environment.

Bidvest Noonan is seeking a Security Officer in Birmingham to provide professional security services.

As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support.

European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonised future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. Atos is investing in its f

Applicants must possess IT skills and security clearance, with a full-time commitment expected across flexible hours. A competitive pay rate with benefits like annual leave and pension contributions is offered. Manpower UK in Coleshill is seeking a 1st Line Support - IT Service Desk Agent to join th

Manpower Group (UK) is hiring for a 1st Line Support – IT Service Desk Agent in Birmingham. Customer service and IT skills are essential, along with security clearance requirements. Benefits include 25 days of annual leave, pension contributions, and various staff discounts.

We are looking for a positive, flexible, and customer‑focused individual to join our team as a 1st Line Service Desk Agent. Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk. Line Support - IT Service Desk Agent (BBBH438757) Coleshill, Engla

Generation Limited in Tipton is seeking a Service Desk Analyst to join their Support Desk team. The role involves diagnosing and resolving customer IT issues while providing excellent service.

A healthcare organization is seeking a full-time Receptionist/Administrator in Small Heath. This role is crucial in supporting mental health services and improving community wellbeing.

Atos SE is hiring a 1st Line Support Desk Agent in Birmingham to deliver IT Support and Services through an Apprenticeship program. Benefits include full training for a Level 3 apprenticeship, 25 days of annual leave, private medical insurance, and various employee discounts.

Line Support – IT Service Desk Agent. Ticket logs are maintained in a timely and efficient manner (in line with SLAs). Problem Solving and Decision Making: Handle majority of issues and escalations, suggest resolutions with minimum prompting from 2LS / Team Leader.

Acorns Children's Hospice in Birmingham is seeking a Senior ICT Systems & Network Administrator to ensure stable and secure IT services. This role involves managing on-premises and cloud-based systems, supporting infrastructure, and guiding the ICT Service Desk team.

A leading facilities management company in Birmingham seeks a Program Team Manager to lead the Parliamentary Support Help Desk. Join us to help drive operational excellence.

Generation are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. We pr

Hamilton Mayday is seeking experienced Medical Receptionists for NHS GP Surgeries covering various locations including Birmingham.Candidates must have at least 6 months recent experience in a similar role.The responsibilities include providing excellent reception service for patients, booking appoin

Camerontoll is looking for volunteer cashiers for local British Heart Foundation shops in Birmingham.You'll engage with customers, process sales, and receive full training in a friendly environment.This unpaid position offers various benefits including discounts on goods, access to training, and sup

A leading managed services provider in Cheswick Green is seeking a Technical Lead for their IT Service Desk.