Trabajos service delivery manager en BirminghamCrear alertas

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Join Us as our US Curriculum Lead in Learning and Development! Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We’re looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You’ll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You’ll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You’ll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: • Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process., • Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes., • Build strategic relationships with SMEs, Global L&D, and the US firm., • Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team), • Bring fresh ideas to support effective learning solutions., • Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum., • What We're Looking For, • Experienced Manager with an audit background and recent US experience, • Experience of authoring learning content and/or facilitation would be an advantage but is not essential, • Strong relationship and collaboration skills, • Ability to work independently or as part of a team, • Experience with change programmes is beneficial, • Interest in developing self and others through high-quality learning, • Excellent analytical, interpersonal, and communication skills, • Strong data-analytics and problem-solving skills, • Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Join Us as our US Curriculum Lead in Learning and Development! Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We’re looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You’ll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You’ll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You’ll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: • Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process., • Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes., • Build strategic relationships with SMEs, Global L&D, and the US firm., • Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team), • Bring fresh ideas to support effective learning solutions., • Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum., • What We're Looking For, • Experienced Manager with an audit background and recent US experience, • Experience of authoring learning content and/or facilitation would be an advantage but is not essential, • Strong relationship and collaboration skills, • Ability to work independently or as part of a team, • Experience with change programmes is beneficial, • Interest in developing self and others through high-quality learning, • Excellent analytical, interpersonal, and communication skills, • Strong data-analytics and problem-solving skills, • Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

1. Background Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery. 1. Purpose of the Role The Senior Finance Officer leads financial control, budgeting, expenditure monitoring, and financial reporting for Osman Consulting's project support role. The post ensures that financial information is accurate, timely, well documented, and compliant with contractual and internal requirements. 3.Terms of Reference • Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid), • Reporting to: Finance Manager, • Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns, • Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements, • Full time/Part time: Full Time 1. Scope of Work and Key Responsibilities Budget management and control • Maintain project budgets, budget lines, forecasts, and expenditure tracking tools for management use., • Monitor expenditure against approved allocations and identify variances, burn-rate concerns, or unsupported cost movements requiring management action., • Support financial planning and provide management with clear financial visibility for decision-making. Financial Documentation and reporting • Review financial records, supporting documents, reconciliations, and payment-related files to ensure accuracy and completeness., • Prepare periodic financial reports, summaries, and management updates in the required format and within agreed deadlines., • Coordinate with the Sudan Finance Officer to obtain complete and accurate field finance information and supporting documentation. Internal Control and Compliance • Ensure that payment controls, authorisation workflows, segregation of duties, document retention, and audit trail requirements are followed., • Support audit preparation and respond to internal or external financial review queries as assigned., • Flag any suspected non-compliance, fraud risk, or weak supporting documentation immediately through the appropriate escalation channel. 1. Qualifications and Experience • Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or related field, • At least 5 years of relevant project finance, donor compliance, experience, or NGO financial management., • Good understanding of financial control and audit-readiness requirements., • Strong organizational, attention to details and communication skills., • Full professional proficiency in English., • Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities., • Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders. 1. Core Competencies • Financial discipline and accuracy, • Confidential handling of information, • Analytical thinking., • Service orientation and teamwork 1. Compliance, Safeguarding and Ethics The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations. The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements. The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders. Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

📍 Birmingham 💷 £55,000 - £70,000 We are recruiting an experienced Children's Registered Manager to lead a children’s residential service in Birmingham. This is a key leadership role with full responsibility for safeguarding, compliance, team performance, and the delivery of high-quality care within a regulated setting. This opportunity would suit a manager with a strong background in service improvement and operational transformation, who can strengthen practice, embed quality standards, and drive positive outcomes for children and young people. You will join a well-established provider with a strong regional presence and a commitment to developing outstanding homes across the Midlands. About the role You will lead the day-to-day operation of a children’s residential home, ensuring it is safe, stable, nurturing, and fully compliant with Ofsted and Children’s Homes Regulations. You will play a central role in improving performance, supporting your team, and delivering a service that achieves strong outcomes for children with emotional and behavioural needs. Key responsibilities • Lead the daily operation of a regulated children’s residential service, • Act as the Ofsted Registered Manager, • Ensure full compliance with Children’s Homes Regulations 2015 and Quality Standards, • Drive continuous improvement across safeguarding, care planning, and behaviour support, • Oversee staff recruitment, supervision, training, appraisals, and rota management, • Maintain robust systems for incident reporting, risk assessments, and documentation, • Work closely with local authorities, social workers, families, and external professionals, • Monitor service performance using audits, action plans, and compliance frameworks, • Lead the home through inspections and implement improvement plans where required, • Support the development of a positive, child-centred culture across the service Requirements • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services, or willingness to complete, • Eligible to register with Ofsted, • Significant management experience within a children’s residential setting, • Strong understanding of safeguarding, compliance, and inspection readiness, • Experience using care management systems, compliance trackers, and electronic recording platforms, • Confident leading teams through change, improvement, or stabilisation periods, • Strong communication, leadership, and decision-making skills, • Full UK driving licence preferred Benefits • Salary of £55,000 - £70,000, • Opportunity to lead improvement within a growing residential provider, • Support from experienced senior leadership and operational teams, • Strong focus on safeguarding, quality, and outcomes, • Clear progression opportunities across a leading organisation in the Birmingham region, • Ongoing training and professional development 📩 Apply now by submitting your CV and a brief summary of your Registered Manager experience.

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Ward Manager at our service Hunters Moor in Birmingham. This is an exciting opportunity to join the team, as a Ward Manager within our established specialist team. At Hunters Moor, we provide specialist Level 2 Neurological Rehabilitation and Neurobehavioural services to people aged over 18 in Birmingham. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible. * This is a nurse qualified post * What you'll be working: 37.625 Hours ( this will include rota'd on call ) Monday - Friday What you'll be doing: Through strong clinical leadership, the Ward Manager will promote excellence in nursing care, maintaining and improving clinical standards. The post holder will ensure that all residents are treated with compassion, dignity, and respect, valuing the diversity of the local community and beyond. They will be highly visible and accessible. The Ward Manager’s key responsibility is to ensure that clinical care is clinically effective, safe, and delivered to the highest standard to their assigned area. Clinical Leadership & Standards Lead the delivery of high-quality, person-centred nursing care, ensuring compliance with ACG standards, clinical governance frameworks, and national regulations. Maintain a visible and accessible leadership presence, supporting colleagues and acting as a role model for professional, safe, and compassionate practice. Work collaboratively with the Matron and MDT to maintain and monitor excellent clinical standards and drive continuous improvement in resident care. Workforce Management & Development Oversee the effective rostering and deployment of nursing colleagues, ensuring safe staffing levels, appropriate skill mix, and responsiveness to service needs and acuity. Manage colleague performance through regular appraisals, performance reviews, and addressing underperformance or attendance issues in a timely, supportive manner. Identify training needs and ensure all mandatory training, clinical competencies, and professional development plans are in place and regularly reviewed. Ensure a supportive learning environment for students and new colleagues, and monitor the quality of placements and mentoring within the clinical area. Safety, Risk & Clinical Governance Ensure a safe and clean care environment through proactive leadership in infection prevention, health and safety, and risk management. Lead or contribute to incident investigations, including root cause analyses, and implement actions to prevent recurrence and promote organisational learning. Promote a culture of safety and openness where colleagues are encouraged to raise concerns, and ensure concerns are acted on through appropriate escalation. Resident Experience & Advocacy Champion dignity, privacy, and respect in all aspects of care, advocating for residents and ensuring their voices influence service delivery and improvement. Establish systems for collecting, reviewing, and responding to resident and family feedback to improve the overall care experience. Lead regular caseload and care reviews with the MDT, ensuring all care plans are up to date, person-centred, and focused on outcomes. Statutory Compliance & Safeguarding Ensure all actions and documentation comply with the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), including making timely referrals and maintaining accurate records of assessments and best interest decisions. Identify and escalate safeguarding concerns in line with national legislation and ACG policies, and act as a key point of contact in multi-agency safeguarding processes. Ensure colleagues are confident and competent in recognising and responding to issues relating to capacity, consent, and deprivation of liberty. Service Development & Improvement Support and lead service improvement initiatives, participating in development programmes that enhance the quality, efficiency, and responsiveness of care. Work closely with internal and external partners, including NHS bodies and local authorities, to ensure integrated, seamless care and alignment with national targets. Promote innovation in nursing practice and identify opportunities to develop the nursing contribution within the wider service model. Resource & Financial Management Manage nursing resources effectively on a day-to-day basis, including monitoring use of Bank and Agency colleagues and ensuring cost-effective staffing solutions. Act as an authorised signatory for agreed budgets and resource allocation, ensuring value for money while maintaining care quality and safety. What you'll have: • A current NMC Pin registration - RGN, • A legal right to work in the U.K., • At least 3 years post qualification experience, • Strong clinical experience in tracheostomy and neurorehabilitation essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Paid NMC Renewal, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Job Title: Senior DevOps Engineer - Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £63,409, which includes allowances totalling £3,009. The salary is broken down as £60,400 basic salary, which will increase annually until you reach the top of the scale £65,886. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: Birmingham Overview of the role Counter Terrorism Policing relies on a wide range of technologies, and in this vital role you’ll support the development of our cloud platform for the national systems that underpin our operations. Joining a new team of dedicated engineers, this is a great opportunity to support project delivery and technical development to help us build and support a world-class cloud services platform. Key responsibilities will include • Transforming technical requirements into effective technical solutions to enable product delivery, and ensuring deployment strategies are repeatable and scalable., • Using your technical knowledge as you support delivery teams and end users., • Testing and deploying product updates, resolving issues, and implementing integrations., • Create and improve automations and monitoring, and acting as the technical product owner for some parts of our cloud infrastructure., • Providing project oversight to ensure standards are met, and working with your colleagues to ensure software development follows established processes., • Ensuring the personal and team workload is effectively managed, prioritised and issues are escalated if necessary., • Ensuring adherence to required polices, standards, controls and best practice., • Creating, maintaining and reviewing technical documentation., • Proactively monitoring cloud environments to help prevent and resolve any issues., • Driving continuous improvement across cloud services., • Assisting with the mentoring of junior colleagues and the development of the team. Knowledge, skills and experience You should possess a background in modern software engineering or platform infrastructure support, and have a proven track record of creating and maintaining infrastructure as code platforms, cloud environments or similar. Additional knowledge and skills should include: • The ability to manage service components to ensure they meet business needs and performance targets., • The skills to ensure the correct implementation of standards and procedures, identify capacity issues, stipulate and instigate required changes, and initiate remedial action., • Good knowledge of process optimisation opportunities and the implementation of proposed solutions., • An understanding of design solutions and services with security controls embedded, engineered with the mitigation of security threats as a core feature., • The skills to use agreed specifications to design, code, test and document programs or scripts, and approach prototyping as a team activity., • A broad understanding of service support and how to undertake integration testing activities., • The ability to select appropriate design standards, methods and tools, and ensure they are applied effectively., • A readiness to collaborate with user researchers and offer recommendations on the best tools and methods to use., • A strong understanding of Tier 1 cloud service providers such as AWS and Azure., • The ability to communicate issues to technical and non-technical audiences., • Experience of supporting services through live operation., • Good experience of designing, building, testing, automating, monitoring and supporting a modern digital service platform in production environments., • The skills to produce designs that are scalable, resilient, efficient and secure., • The ability to apply industry best practices and patterns across infrastructure and application components. How to apply To begin your career at the Met, please click the apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement. Completed applications must be submitted by 23:55 on 24 June 2026. Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 2 weeks after the vacancy has closed. Following application review, successful candidates will be invited to interview. Interview dates will commence 2 weeks after the hiring managers review. www.metpolicecareers.co.uk

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Advance your career as a Corporate Tax Partner in Birmingham with a leading firm Your new company A leading independent provider of audit, accountancy, tax, and advisory services in the UK. With a turnover of over £43m, the firm saw growth of almost 13% over the last 12 months. From owner-managed businesses, SMEs, and large corporations to entrepreneurs and private individuals, the firm offers comprehensive services across a diverse range of sectors. The firm is highly ranked in the Accountancy Age Mid-Tier Power Index and is the largest provider of audit services to multi-academy trusts in the academy sector. With offices spanning from the West Midlands to the South-West, the firm has 40 partners and nearly 500 staff and is a certified Great Place to Work®. The firm is also a member of a global network of independent accounting firms in more than 100 countries. Your new role We are looking for both a Corporate Tax Partner to play a pivotal role in shaping the success of the new Birmingham office as they commence the next phase of their ambitious growth plans. We are keen to hear from talented corporate tax professionals who hold a proven track record of advising in this field. The roles offer the opportunity to work with a variety of clients, including entrepreneurial private businesses, venture capital-backed companies, and corporate groups across a range of sectors, including fast-growth technology and encompassing household names. As key members of the Birmingham leadership team, you will play a significant role in the development of the client base across the West Midlands region. You will be strategic thinkers who can lead and develop teams and be seen to deliver a trusted advisor service to a wide range of clients. This is a great opportunity for someone looking to play a key role in the development and growth of the practice, working with a supportive partner group who will help you grow the business. Your role will combine key client service delivery, people management, and business development responsibilities. Responsibilities Will Include: • Managing key client relations and working with your team to deliver a wide range Corporate Tax advisory projects, • Actively driving business development activities in the local marketplace What you'll need to succeed To be considered for the role, you will need to be/have:- Appropriately qualified with experience working within Tax.- Strong technical skills and experience.- An excellent communicator with strong interpersonal skills who can influence at all levels.- A strong People Manager who enjoys building and developing a team.- Keen to contribute to the overall success of the firm, particularly the growth of our Birmingham office. - A strong business developer who is keen to build contacts and network within the local business community. What you'll get in return The firm offers a generous salary package and a fantastic range of benefits including 30 days holiday plus bank holidays plus Christmas off and very flexible hybrid working. They welcome applicants who would like flexibility in their working arrangements, including working from home or part-time working, which may help to accommodate parent or carer responsibilities, further studies, and activities outside of work. They are committed to welcoming new people into an inclusive working environment where everyone is given an equal opportunity to reach their full potential. They support a culture where people are valued, treated fairly, and differences are understood and celebrated. The more varied their workforce, the broader the expertise within their business. The broader their expertise, the greater their chances of innovation and success. That's why they're committed to equality of opportunity, diversity, and inclusion at every level. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4644357

Housing Team Manager - Permanent Vacancy - West Midlands - £42,504 Annual Salary Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: • Leading, motivating, and developing a high-performing team., • Managing complex and sensitive casework, including safeguarding concerns., • Building strong partnerships with external agencies such as the police, social care, and health services., • Representing the organisation at multi-agency meetings and deputising for senior management when required., • Driving service improvements through data analysis, feedback, and process redesign., • Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: • Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding., • Experience managing and developing staff, including performance management., • Strong partnership working skills with statutory and voluntary agencies., • Excellent communication, problem-solving, and decision-making abilities., • The ability to manage complex workloads and competing priorities., • A proactive, customer-focused mindset with a drive for continuous improvement., • Confidence using housing management systems and performance data.A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: • £42,500 annual salary, • Generous annual leave entitlement, • Employer pension contributions + additional benefits, • Hybrid working arrangements, • Strong focus on professional development and career progression, • The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4797247

Private Client Tax Senior Manager Opportunity Your new company Join a nationally respected firm in audit, tax, advisory and consulting, where people feel supported, included and genuinely enjoy their work. As the Tax team grows, they're looking for a Senior Manager to help shape the future. It's a place where careers flourish, contributions matter, and making a positive difference-for clients, communities and colleagues-is part of everyday life. Your new role This is a key role within the Private Client team, where you’ll provide expert technical guidance and exceptional client service. You’ll manage a key portfolio and play a vital part in driving business growth. The role includes leading within the management group and supporting colleagues across the team. You’ll need to engage confidently with high-net-worth clients and their advisors, translating complex tax matters into clear guidance. Mentorship will be a core element too, offering support and training to junior team members. • You’ll be responsible for reviewing tax returns and computations within agreed deadlines, ensuring the delivery of compliance is both efficient and well-controlled. You'll support senior colleagues with tax planning and contribute to ad hoc projects as needed. Building and maintaining strong client relationships will be a key part of your role, alongside managing expectations with care and clarity., • Your technical expertise should cover a broad range of areas relevant to private clients-particularly international tax matters, property, income tax, CGT, IHT, trusts and estates. You’ll be well-versed in UK resident and non-dom tax matters, including offshore trusts and structures, and stay informed on both domestic and global tax legislation., • You’ll produce tailored, high-quality written reports suited to a variety of audiences-from clients with limited financial knowledge to experienced offshore trustees. In some cases, you'll prepare court-appropriate documentation for expert witness work in financial remedy proceedings., • Managing work in progress will be essential, including meeting recoverability targets and ensuring fee quotes remain realistic and transparent. You’ll maintain regular contact with clients, respond promptly, and anticipate their needs while keeping them informed throughout the process., • Professional risk must be carefully managed through thorough documentation, collaboration with senior colleagues, and adherence to proper review procedures. You’ll also take on other responsibilities as required to meet evolving business needs. What you'll need to succeed This role suits a tax manager aiming for senior level, or a senior manager seeking something new. You’ll be proactive, professional, and able to meet client needs with minimal supervision. Experience managing high net worth clients is key. CTA is essential; STEP or ADIT is a plus. Strong relationship-building skills and commercial awareness are important. You should be organised, well-informed on tax, and supportive of your team's growth. Skills, Knowledge & Experience • You should have broad tax experience and work well with minimal Partner oversight. You’ll meet deadlines, handle billing, and manage expectations. Partners rely on you, and your team looks to you for direction., • Technically, you’ll understand private client tax, especially cross-border issues. You’re recognised for your expertise and comfortable with HMRC. You handle high-pressure advice with confidence., • You understand client risk appetite and tailor communication accordingly. You help clients stay up to date and offer strategic, personalised solutions. You build knowledge across the firm and connect with quality intermediaries., • You lead by example, earning trust from your team. Your judgement is respected, and your input valued. You tackle tough situations with composure and clarity. What you'll get in return You’ll be part of a collaborative, inclusive and welcoming culture that’s committed to supporting your growth and development. With access to specialist knowledge, valuable resources and ongoing learning opportunities, your career here can be both satisfying and rewarding. You’ll benefit from competitive pay, flexible benefits, a clearly mapped-out career pathway and a working environment that adapts to your needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4692281

Share Schemes/Equity Reward Senior Tax Manager job based in Birmingham - no timesheets! Your new company Join one of the UK’s most dynamic and fast-growing specialist tax firms, renowned for its expertise and innovation. As part of their thriving Equity Reward team, they’re seeking a Senior Manager to help shape the future of this expanding service line. With a reputation for delivering high-quality, bespoke solutions, this firm offers an exciting opportunity to work at the forefront of equity-based incentives. Your new role You’ll advise a diverse portfolio of clients-including owner-managed businesses, private equity-backed ventures, family enterprises, and listed companies-on how to attract, motivate, and retain talent through equity reward strategies. Your work will span from executive-level planning to broader employee schemes, offering strategic guidance across the full lifecycle of incentive plans. You will be supporting a broad range of clients (OMB, private equity backed, family owned and listed) to recruit, retain and incentivise their employees, from executive level to the wider employee group. What you'll need to succeed To thrive in this role, you’ll bring at least six years of hands-on experience in equity reward, share plans, and employee incentives. You’ll have deep technical knowledge of EMI and CSOP schemes, as well as more complex arrangements such as growth shares, ratchet shares, freezer shares, joint interests, and nil-paid structures. A strong grasp of the tax implications surrounding these plans-including employment taxes and capital gains tax-is essential, particularly at key stages like implementation, secondary awards, resets, and exits. You’ll also have experience conducting due diligence from an employment-related securities' perspective, ideally in a senior review capacity. Your broader understanding of related disciplines-such as tax valuation, accounting, company law, and employment law-will allow you to provide holistic advice. You’ll be confident managing client relationships and leading projects, ensuring high standards of delivery under tight deadlines. Strong communication skills, a collaborative mindset, and a commitment to mentoring junior team members are key. A relevant professional qualification (e.g. ATT, CTA, ACA, or Solicitor) is required. What you'll get in return This firm offers a compelling package designed to attract top-tier talent. Salaries are benchmarked against the Big Four to ensure competitiveness, and every employee is eligible for the All-Employee Share Reward Scheme. You’ll also enjoy a generous benefits package, including access to voluntary perks, and a culture that genuinely respects work-life balance. With no timesheets, flexible working arrangements (home and office), and a collaborative environment, you’ll be part of a team that values both excellence and wellbeing. As a Senior Equity Reward Manager, you’ll contribute to high-impact work, collaborate with some of the brightest minds in tax, and play a key role in the firm’s exciting national expansion. And yes-no timesheets! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4708803

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Employee Relations Specialists Base Location: Birmingham, Leeds, Manchester & Watford KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years. Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset. The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity. Why Join KPMG as an Employee Relations Specialist At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outcomes. Now is a great time to join us and be part of our new expert ER Function firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business line We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER function responsible for formal investigations By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organisation. What will you be doing? • Provide PLs/PMs and HRBPs with timely, solution-focused ER support on the full range of ER matters, enabling the business to deliver ER processes in line with policy, fairness and our values, • Support with (and lead where appropriate) consultations and employee engagement relating to restructures, redundancies and TUPE, • Provide pragmatic ER advice, clearly articulating risks, mitigations and recommendations, • Coach and advise managers on performance management approaches (including Reaching Performance Plans), ensuring appropriate documentation and guidance is provided, • Support managers to manage complex sickness absence and health related capability matters, including advising on complex OH referrals and workplace adjustments, • Promote early resolution approaches (e.g. facilitated conversations, mediation), coaching and enabling stakeholders to resolve issues at the earliest appropriate stage, • Produce and interpret ER Management Information (MI), providing key data on caseloads, outcomes and trends, • Support the disciplinary and grievance process, ensuring key stakeholders are appropriately informed, and liaising with the ER Investigations Team where formal investigation is required, • Provide HR representation on panels, participating in the decision-making process and drafting outcome letters, • Support the ethics champion process, including conducting initial fact-finding, engaging relevant stakeholders and determining appropriate resolution or escalation to formal investigation where required, • Collaborate with the business/HRBPs to implement learnings and recommendations from ER processes, • Contribute to standard templates, playbooks and knowledge articles to improve consistency and efficiency across the ER team, • Support with the design and delivery of practical upskilling sessions to build manager and leader capability in ER matters, • Maintain accurate, confidential case files, ensuring timely recording of actions and advice in the case management system/trackers, • Prepare and review Settlement Agreements What will you need to do it? • Strong and demonstrable Employee Relations knowledge and experience supporting formal and informal ER casework, including coaching and supporting leaders through capability matters, • Deep understanding of employment legislation, dispute resolution and best practice ER approaches in the UK, • Communication Skills: excellent written and verbal communication, able to engage and influence constructively at all organisational levels, • Experience of translating policy and employment law into practical guidance for leaders, • Experience of handling competing priorities in a high-volume case environment, • Analytical capability: comfortable working with case data/MI, drawing insights and presenting themes clearly, • Excellent attention to detail, • Able to build relationships and communicate confidently and professionally with colleagues at all levels of the firm, delivering clear written and verbal messages, • Experience in coaching and developing others and championing a culture of service excellence, promoting a continuous learning culture within the team., • Proactively share knowledge and experience, promoting a team player mindset To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: • Birmingham, • Leeds, • Manchester, • Watford

General Manager - Branded Restaurant Operations Base: £41,500 Tronc average: £17,000 Bonus: £8,300 Overview An opportunity to lead a high-performing branded restaurant operation, driving both commercial success and team development. This role would suit a hands-on General Manager from a fast-paced, guest-led restaurant environment, ideally with experience in a branded casual dining, premium casual dining, or high-volume restaurant setting. We are particularly interested in candidates who have led structured restaurant operations with strong front of house and back of house alignment, clear service standards, and a consistent focus on guest experience. Experience from brands such as Nando’s, Wagamama, The Ivy Collection, Loungers, or similar restaurant-led environments would be highly relevant. While we are open to hospitality leaders from a range of backgrounds, the closest match for this role will be someone whose recent experience has been centred around restaurant operations rather than a wet-led or traditional pub management setting. Key Responsibilities • Lead and develop the management team, providing clear direction, structure, and ongoing performance feedback, • Build and maintain a strong working relationship with the Head Chef, supporting back of house performance and development, • Maintain exceptional operational standards, ensuring strong audit performance and consistent delivery, • Communicate business objectives and updates effectively across the team, • Collaborate with senior leadership and other site leaders to support wider business initiatives, • Conduct regular performance reviews and manage team development Role Objectives • Deliver strategic business plans aligned to financial performance, including P&L and KPI targets, • Drive operational excellence and continuous improvement across all areas of the business, • Create a high-performance, engaged, and motivated working environment, • Support team development through coaching, training, and structured feedback, • Ensure a consistently high-quality customer experience Operational Responsibilities • Oversee day-to-day restaurant operations, ensuring targets and objectives are met, • Recruit, onboard, and develop high-performing team members, • Delegate effectively while ensuring adherence to company standards, policies, and procedures, • Manage employee relations and resolve internal issues efficiently, • Maintain full accountability for financial processes, including cash handling and reporting, • Oversee HR systems, payroll processes, and workforce planning, • Monitor staffing levels, attendance, and absence management, • Ensure compliance across all operational and safety systems, • Work closely with kitchen leadership to ensure smooth and efficient service delivery, • Take ownership of stock control and cost management, • Monitor customer feedback and online presence, responding where appropriate, • Drive local marketing initiatives and build relationships within the local community

Job Title: Restaurant and Bar Manager Location: Birmingham (The Mailbox) Salary: Competitive Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Restaurant and Bar Manager to join a high-end, modern dining restaurant located in one of Birmingham’s most prestigious destinations. This is an exciting opportunity for an experienced hospitality leader to take full ownership of day-to-day operations, team performance, and the overall guest experience. You will play a key role in maintaining exceptional standards while driving the commercial success and reputation of the restaurant. The role is ideal for someone with a strong background in premium or fine dining environments who is passionate about delivering outstanding service and building high-performing teams. Key Responsibilities: Restaurant Leadership & Operations • Lead the day-to-day operations of the restaurant, ensuring an exceptional guest experience, • Maintain high standards across food quality, service delivery, cleanliness, and overall hospitality, • Oversee stock control, supplier relationships, and ordering processes, • Ensure full compliance with food safety, hygiene, and health regulations Team Leadership & Development • Manage and develop the full restaurant team including supervisors, servers, bartenders, and chefs, • Recruit, train, and mentor staff while fostering a positive and professional team culture, • Lead from the front on the restaurant floor, setting the standard for service excellence Performance & Commercial Management • Monitor business performance including sales, labour costs, and operational efficiency, • Work closely with senior stakeholders to drive revenue growth and profitability, • Manage guest feedback effectively, resolving issues quickly and maintaining brand reputation Candidate Profile: • Minimum 3 years’ experience as a Restaurant and Bar Manager within a premium or fine dining environment, • Strong leadership and team management skills, • Excellent understanding of restaurant operations and service standards, • Good financial awareness, including labour cost control and sales performance, • Highly organised with the ability to manage a busy, fast-paced environment, • Strong communication skills and a genuine passion for hospitality What Our Client Offers: • Competitive salary (£40,000 – £45,000 depending on experience), • Performance-based bonus structure, • Opportunity to lead a well-established restaurant in a prime Birmingham location, • Autonomy to shape team culture and operational success, • A supportive and ambitious working environment How to Apply: If you’re an experienced hospitality leader looking for your next challenge, we’d love to hear from you. About Us: We are a specialist recruitment agency connecting talented professionals with high-growth businesses across the UK. We focus on building long-term relationships and matching candidates with opportunities where they can thrive and make an impact.

ISS Facility Services UK are seeking a proactive and commercially minded Head of Performance to lead and drive performance across a large, complex government contract. Job Overview This senior leadership role is critical to ensuring that contractual performance requirements are consistently met and exceeded. The Head of Performance will provide strategic oversight of performance management, using insight-led analysis to support effective decision making and continuous improvement across engineering, helpdesk and service centre teams. Working closely with the client and internal stakeholders, the role will ensure strong alignment between operational delivery, performance reporting and system integration. A key focus will be on driving transparency, governance and service innovation while maintaining high standards of data quality and assurance. Key Responsibilities • Lead the delivery of all contract performance requirements, including KPI and SPI monitoring, analysis and reporting., • Own contract performance analytics, management information and client reporting as part of the senior leadership team., • Act as the primary point of contact for senior client stakeholders on performance reporting, transparency and governance., • Lead and develop the account performance team, covering MI, data systems and tools, quality assurance, digital compliance and continuous improvement., • Drive continuous improvement initiatives and service innovation using performance data and insight., • Ensure high standards of data quality, governance and assurance in line with established operating standards and ways of working., • Use performance insight to support operational, tactical and strategic decision making across the contract., • Oversee and improve data alignment between client integrator platforms and internal CAFM and performance systems. Person Specification • Strong facilities management background with Total Facilities Management (TFM) knowledge and experience., • Proven experience in performance management and leading high-performing teams within a commercial FM environment., • Demonstrable experience managing contract performance, KPIs and commercial FM activities., • Collaborative, proactive and commercially minded approach, with the ability to influence across multiple teams., • Experience using CAFM systems; Maximo experience is desirable., • Strong understanding of status management, job lifecycle flow within CAFM systems and API integration with client systems., • Confident stakeholder manager with experience working closely with senior clients and internal teams.

Company Overview We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of ZEISS Group we are an international leader in the field of optics, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products, innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. We’re proud of our heritage and have been at the forefront of scientific discovery and innovation since our creation in 1846. We are a foundation; this means that we reinvest 15% of our revenue to fund research and education, supporting progress within the optical industry and across the community. If you want to enable business success and make a difference with us, ZEISS Vision Care UK is the right place for you! Our Benefits ·10% Employer pension contribution (providing a 4 % employee contribution). ·Bonus scheme. ·Private BUPA healthcare. ·Life insurance. ·Professional body subscription paid for by ZEISS. ·25 Days annual leave (plus bank holidays), increasing with service. ·Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family. ·Employee health and well-being programme including premium access to the Calm app. ·Employee discounts with Perkbox. Role Overview Job Title: Professional Services Associate Location: Office Based, Gas Street Birmingham Division: Professional Services Reports to: Senior Professional Services Manager Contract: Permanent, Full-Time (37.5hrs per week) Position Summary As a Professional Services Associate at Carl Zeiss Vision UK & Ireland, you will deliver Professional Services expertise across different areas of the business, being the optical and product expert, creating and delivering exceptional training to external and internal customers and working across departments in supporting delivery of business initiatives. Responsibilities ·Be a product ‘go to’ expert for the ZEISS business (lens and instruments). ·Create and deliver customer CPD (creation of content and delivery of content via various channels) encouraging greater ZEISS share of business through brand conversion. ·Create & deliver customer training presentations & skills workshops to promote ZEISS lenses, VTS & clinical instruments, aligned to commercial targets ·Create & deliver the employee annual ZEISS internal learning programme (ZILP) ·Create & deliver internal product training presentations & workshops ·Work across departments supporting business initiatives Required Knowledge & Experience Essential Criteria ·Fully qualified Optometrist, with current GOC registration Experience working in practice ·Working knowledge of dispensing & lenses ·Strong communication skills ·Commercially aware ·Ability to travel internationally as required Desirable Criteria ·Experience in creating and delivering product / technical training programmes / CPD within an optical environment ·Experience of public speaking Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Job title: Head of Service - Planning and Building Control Grade/Salary: Band HAY 1 (£74,454 to £84,792) Contract Type: Full time, Permanent Working Pattern: Monday – Friday, 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Job Pack: https://www.sandwell.gov.uk/WeAreSandwell/downloads/file/20/heads-of-service-economy-regeneration-cp Sandwell Council’s Place Division is seeking an experienced Head of Service – Planning and Building Control to join its team on a full time, permanent basis from its Oldbury office. The role: We are looking for an accomplished and strategic planning leader to take accountability for the delivery of Development Planning, Building Consultancy, and Land Charges services, ensuring full compliance with national legislation and performance standards. Acting as the Council’s Chief Planning Officer, you will provide expert advice, lead the planning committee process, and ensure robust, legally compliant decision-making. You will drive the development of a strong, up-to-date planning policy framework, including the Local Plan, while ensuring major applications are delivered efficiently to national targets. Playing a key role in the Council’s regeneration ambitions, you will enable growth through effective planning decisions, strong cross-directorate collaboration, and a focus on placemaking. This role carries responsibility for planning enforcement, Section 106 agreements, and Community Infrastructure Levy, ensuring compliance, financial oversight, and minimising legal risk. You will represent the Council at inquiries and hearings, lead high-profile negotiations, and maintain strong partnerships with regional and national bodies. You will also oversee high-quality service delivery through continuous improvement, provide leadership on safety at sports grounds, and deputise at senior forums when required. This is a pivotal leadership role for a forward-thinking professional who can balance strategic vision, operational excellence, and strong governance to shape sustainable growth and development. Attributes that you would bring to the role: • Extensive management experience to include; people management, budget management, performance management and best value., • Experience in effectively managing change., • Understanding of local government decision making and governance and experience of working with elected members, • Current Membership of the Royal Town Planning Institute., • Substantial and recent experience of working at a senior level in a town planning field in a local or regional or national government environment., • Some relevant experience in managing and implementing local authority development management practices and/ or recent and relevant experience in managing and implementing local authority planning policy practices or building control services., • Experience in producing and presenting complex planning / regeneration reports both verbally and written., • In-depth knowledge of UK planning legislation, policy, and procedures., • Strong understanding of the NPPF and associated planning guidance., • Understanding of heritage conservation, urban design principles, and biodiversity/net gain requirements., • Familiarity with Local Land Charges legislation and processes., • Knowledge of enforcement legislation and procedures., • Awareness of climate change mitigation/adaptation and sustainable development principles within planning. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell To be considered, please submit a CV and supporting statement to Imran_butt@sandwell.gov.uk Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you wish to apply as Care Leaver, Armed Forces Veteran or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, would like to request reasonable adjustments to assist you in this process please contact Imran_butt@sandwell.gov.uk

We’re looking for a proactive and highly organised Project Manager – Delivery & Growth to support and lead high-impact initiatives across the business. Operating in a fast-paced, private-equity-backed environment, this role is all about bringing structure, clarity, and momentum to strategic and operational projects. You’ll work cross-functionally to translate ideas into actionable plans, drive accountability, and ensure delivery stays on track. Whether you're supporting larger programmes or owning projects end-to-end, you’ll play a key role in strengthening delivery capability and helping the business move from ambition to execution. How You'll Make an Impact: Project Delivery • Support and lead the planning and execution of cross-functional initiatives, • Build and maintain clear project plans, timelines, risks, and dependencies, • Track progress and ensure delivery is structured, visible, and on schedule, • Identify risks and escalate where needed, • Support tracking of outcomes and benefits Stakeholder Coordination • Partner with teams across the organisation to align priorities and timelines, • Facilitate meetings, workshops, and follow-ups, • Keep communication clear, structured, and consistent, • Help remove blockers and enable timely decision-making Governance & Reporting • Produce clear updates for senior stakeholders, • Maintain well-structured, accessible project documentation, • Ensure consistent delivery standards and ways of working, • Improve transparency and accountability across initiatives Continuous Improvement • Identify ways to improve how projects are delivered, • Introduce practical tools and structured approaches, • Build capability in problem-solving and stakeholder management What You'll Bring: Essential • Experience in project, change, or programme environments (including internships or early career roles), • Strong organisation and planning skills, • Ability to coordinate across multiple stakeholders and priorities, • Clear and effective communication skills, • Confidence working with data, tracking progress, and documentation, • Proficiency in Microsoft Office (PowerPoint, Excel, Teams, SharePoint) Desirable • Experience in manufacturing, FMCG, or industrial sectors, • Knowledge of project methodologies (Agile, PRINCE2, or similar), • Exposure to cross-functional or transformation initiatives, • Additional European languages What We Offer: • Competitive salary, • 25 days holiday + bank holidays, • Company salary sacrifice pension scheme, • Life Assurance (salary x3), • EAP Service, • Hybrid working, • A dynamic & collaborative working environment, • Opportunities for development & growth Why Join Us? This is a fantastic opportunity to build your project management career in a high-growth, fast-moving environment where you’ll see the direct impact of your work. You’ll gain exposure to strategic initiatives, collaborate with senior stakeholders, and develop strong delivery and leadership skills. If you enjoy creating structure from complexity and turning plans into results, this role offers the perfect platform to grow and make a meaningful difference.

Job title: Head of Service – Regeneration and Economy Grade/Salary: Band HAY 1 (£74,454 to £84,792) Contract Type: Full time, Permanent Working Pattern: Monday – Friday, 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Job Pack: https://www.sandwell.gov.uk/WeAreSandwell/downloads/file/20/heads-of-service-economy-regeneration-cp Sandwell Council’s Place Division is seeking an experienced Head of Service – Regeneration and Economy to join its team on a full time, permanent basis from its Oldbury office. The role: We are seeking an exceptional and results-driven regeneration leader to take ownership of a £3bn regeneration pipeline, driving forward major programmes that will transform places and deliver sustainable economic growth. Acting as a senior project sponsor, you will lead high-profile, multi-million-pound schemes, ensuring strong governance, effective risk management, and successful delivery at scale. You will play a pivotal role in shaping and delivering ambitious regeneration strategies, working closely with key partners such as the West Midlands Combined Authority, Homes England, developers, and investors to unlock funding and maximise impact. A core focus will be increasing affordable housing supply through strategic partnerships and direct delivery of major housing programmes. With oversight across regeneration and business support functions, you will champion economic growth, attract inward investment, and ensure businesses have access to the right support to thrive. You will also drive policy development to maximise social value, promote inclusive growth, and embed sustainability and high-quality design across all programmes. This role requires strong stakeholder management, the ability to operate at senior regional and national levels, and a proven track record of delivering complex regeneration projects that create lasting economic and community benefits. This is a unique opportunity to lead transformative change and shape the future of a borough undergoing significant growth and investment. Attributes that you would bring to the role: • Degree or equivalent qualification in regeneration, planning, economic development, property, or a related field., • Extensive management experience to include- project management, people management, budget management, performance management and best value., • Significant experience in leading and delivering large-scale regeneration or development projects., • Proven track record of securing and managing multi-million-pound external funding., • Experience of working in a complex political environment with multiple stakeholders., • Demonstrable experience of programme and project management, including use of formal methodologies, • Leadership evidence in a public sector environment and with change management/transformation skills., • Experience of overseeing large scale change programmes by being outcome focused, • Understanding how transformational change underpins the Medium-Term Financial Plan., • Strong and positive service delivery champion for the service with a focus on continuous improvement., • Strong understanding of UK regeneration policy, planning processes, and economic development frameworks., • Knowledge of partnership models, funding structures, and investment appraisal techniques, • Understanding of the principles of inclusive growth, social value, community engagement, and sustainable place-making. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell To be considered, please submit a CV and supporting statement to Imran_butt@sandwell.gov.uk Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you wish to apply as Care Leaver, Armed Forces Veteran or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, would like to request reasonable adjustments to assist you in this process please contact Imran_butt@sandwell.gov.uk

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management • Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost., • Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance., • Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities., • Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication • Act as the primary point of contact for service delivery, building strong, trusted client relationships., • Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR)., • Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement • Analyse service metrics and trends to identify opportunities for continuous improvement., • Embed incident learnings into automation workflows and prevention models., • Use AIOps insights to improve service availability, performance, and reliability., • Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting • Establish and lead governance forums, service reviews, and performance discussions., • Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru., • Ensure transparency and governance in AI usage within service delivery. Team Collaboration • Work closely with cross-functional teams including IT, DevOps, and business units., • Promote adoption of AIOps and automation tools across operational teams., • Encourage skills development in data-driven and AI-assisted service management., • Foster collaboration and knowledge sharing to drive service excellence. Risk Management • Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations., • Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution., • Proactively identify and mitigate risks using data-driven insights. Compliance • Ensure adherence to client data protection, security, and regulatory requirements., • Govern access to operational data used within AIOps and monitoring platforms., • Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling • Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations., • Drive intelligent alerting, event correlation, and automated remediation., • Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog)., • Support business cases for AIOps and automation investment. Ideally, you’ll have: • Experience in Service Delivery within infrastructure and cloud environments, • Strong understanding of IT Managed Services frameworks, • Hands-on experience with AIOps tools such as Dynatrace and ServiceNow, • Familiarity with observability tools (e.g. Datadog, New Relic, Elastic), • Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft, • Experience in stakeholder and client management, • Financial management, cost optimisation, and business case development experience, • Understanding of data protection, compliance, and security controls Set yourself apart: • You will have a culture of learning and completing relevant training and certifications., • Experience in Agile Delivery, Project management, DevOps, FinOps., • Know how to manage customer expectations with customer-facing experience., • Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k,, • Experience with AI Ops tools, frameworks, and implementation strategies., • Knowledge of AI-enabled automation and monitoring solutions., • Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

🌟 Position: CMR: Project Controls Manager 📍 Location: Remote 2 days / Birmingham 3 days 💼 Type: Full-time 📅 Start Date: Immediate 💰 Salary: Competitive We have an exciting new opportunity for a highly motivated, dynamic Project Controls Manager who has a good technical ability across the full spectrum of project controls to help support our expansion across the UK. The Project: This is an opportunity to join one of the UK’s largest and most complex infrastructure programmes, helping to transform the national transport network and deliver long-term economic and environmental benefits. Working on a project of national significance, the Project Controls Manager will play a key role in driving successful delivery through effective planning, cost control, risk management, and performance reporting—shaping outcomes on a once-in-a-generation programme with lasting impact. About us: CMR is first and foremost a team of people, passionate about the construction industry and changing the way project controls is provided. We are a progressive & dynamic consultancy offering tailored project controls services across a range of industries. Our Purpose (Why we exist): Inspiring new ways to help shape our construction industry. Our Ambition (What we want to achieve): Re-imagine project controls through a digital lens, being the obvious choice for clients and the place to grow together with intention. 🔹 What’s in it for you? • At CMR you will have the opportunity to professionally develop like nowhere you have worked before., • If you demonstrate the capability, our merit based system will enable you to develop fast., • We use our in-house capability matrix to transparently track your progression and highlight development areas., • Join our small, dynamic team where every member has the chance to make a significant impact, shaping the future direction of our company and making a real difference., • We believe in rewarding our team for their achievements, celebrating our successes but equally helping each other when things are tough. 🔹 You'll • Lead, manage and set up the project controls capability for a major project or programme – people, procedures, systems, • Provide interpretation of the data in the monthly reporting to support prompt decision making by the SLT, • Establish and manage the Performance Measurement Baseline (PMB) and supervise the Project Control deliverable to collate monthly KPI & progress data related to time, cost, risk, and quality for the purposes of monthly business reporting, • Implement effective project governance, processes and systems throughout the project lifecycle, • Manage and co-ordinate the project controls function through the supply chain, • Be responsible for integrating the disciplines including schedule, cost, risk, quality and reporting., • Assurance of data and ensuring adherence to PMO policies, processes and standards 🔹 About You Essential • Professional experience undertaking Programme Controls Manager roles for the development and/or delivery of large, complex construction projects, • Ability to build and maintain stakeholder relationships at all levels, • Exceptional verbal and written communication skills, • Ability to facilitate workshops with multiple stakeholders in order to identify and mitigate issues., • Experience managing and integrating risk, planning, cost change control, document control and reporting teams, having worked in at least one of these disciplines., • Experience in managing teams of highly skilled specialists, • Experience of managing project controls systems Desirable • A formal professional Project Management qualification 🔹 At CMR we have a strong culture driven by our 9 Core Principles. We look to build a community of people that have the same beliefs as we do! You can find out more about us here: https://cmr.london/who-we-are/ 📍 Requirements and Location: • Full right to work in the UK, • Remote 2 days / Birmingham 3 days 📦 Salary & Benefits • 25 days holiday (plus Bank Holidays), • Comprehensive Private Healthcare (Inc Dentist and Optician), • Life Assurance (x4 Salary), • Pension: employers' contribution of 4%, • Company and personal performance-based bonus, • Salary Sacrifice Scheme, • Long Service Leave, • Training and professional development, • Regular social events, • Perkbox – employee experience platform ➡️ Next Steps To apply to our vacancy please submit a copy of your CV for consideration. We look forward to hearing from you! CMR welcomes and encourages diversity in our workforce. CMR is Disability Confident Committed and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin or disability or any other protected characteristics. We aim to create a culture where everyone can be themselves and is valued for their strengths and unique perspectives.

Dalkia UK are looking for a full time HR Advsior to join our HR team to join our team on a 12 month fixed term contract. This role will be supporting sites on a national scale and so there will be a requirement for frequent travel Main activities: • You will an integral member of the operational HR team, proactively supporting the HR Business Partner to deliver professional and timely generalist advice and guidance to managers and employees within the FM business. Main Duties and Responsibilities: • Employee Relations Support: Disciplinary, Grievance, Harassment and Discrimination casework., • Recruitment & Selection: Coordinate the internal and external process, liaising with the internal recruitment team, agencies and supporting the interview process through to induction and probation., • Service Delivery: Build and maintain effective working relationships with all levels of management and functions to provide robust management information/data., • Provide expert guidance to line management and employees to ensure adoption of effective and consistent working HR practices, to include lawful compliance and adherence to company policy and procedure., • Absence: Assisting with the management of short and long term absence, in line with company standards, including working with external Occupational Health providers and making home visits., • Performance: Working with managers to address performance improvements, setting SMART objectives and assisting with the annual Performance Development Review (PDR) Process., • Learning and Talent: To assist with training programmes, deliver manager upskilling sessions and work with managers to identify development areas/activities to support individual personal development plans., • Support of Apprenticeships programmes, coordinate reviews and work rotations., • Project work: To assist with specific project work to contribute towards HR objectives to ensure continuous improvement., • CPD: To develop yourself and keep abreast with developments in the HR profession., • Please note that this is not an exhaustive list and you may be required to assist the HR Business Partner with other duties as appropriate. Person Specification • Experience of working in a busy, fast paced environment., • Demonstrable generalist experience in a wide range of HR disciplines., • Able to communicate positively and effectively across all levels., • Confidence to challenge ways of working/thinking., • Planning and organising – the ability to prioritise between urgent and important issues., • Decision making and analysis., • Ability to listen to others., • Willingness to travel and work at sites nationally with overnight stays., • Full UK Driving Licence. Qualifications • Certificate in personnel practice (CPP) and/ or working towards CIPD or equivalent. At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Employee Relations Projects Manager Base Location: Birmingham, Leeds, Manchester & Watford KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues, we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years. Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset. The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity. Summary of Role Purpose The ER Projects Manager is an agile role working across the Employee Relations (“ER”) and wider People teams. The role leads the coordination and delivery of key ER projects across KPMG, ensuring consistent planning, governance, and outcomes.Projects may include the introduction of new ways of working, policy change, as well as high-profile firmwide change programmes. The role provides oversight and subject matter direction to ensure effective project execution and risk mitigation. Working with senior business leaders, the HR Projects Team, Employment Law Advisory Team (ELAT), HRBPs and other stakeholders, this role sets priorities, drives delivery, maintains clear reporting and communication, and ensures appropriate documentation and controls. The role also supports the Head of ER, Head of HR Projects and ER Lead with programme planning and delivery, managing escalations and providing ad hoc expertise to the wider ER team and individuals involved with projects. What will you be doing? • Drive the ER projects portfolio forwards, providing strategic direction, prioritisation, and project leadership aligned to ER and People priorities., • Be pivotal to the planning, execution, and closure of ER projects and programmes (including TUPE and redundancy programmes), creating and maintaining detailed project plans and ensuring quality, pace, and legal compliance., • Partner with senior leaders and stakeholders across the business and People function, facilitating clear decision-making, communication and collaboration throughout the project lifecycle., • Identify, assess, and proactively manage risks related to ER initiatives, agreeing mitigation plans and escalating where appropriate., • Support leaders and impacted colleagues through transitions, ensuring appropriate consultation and communications., • Ensure project activities adhere to employment laws, regulations and internal policies, and that governance requirements are designed, met and evidenced for all policy/process changes., • Set reporting standards, monitor progress, prepare updates for ER and HR leadership/ELAT as required, and use data to improve delivery and outcomes., • Provide clear guidance, direction and coaching to colleagues supporting ER projects, ensuring delivery meets agreed requirements and building capability, • Provide ad hoc support to the Head of ER/ER leadership team, including on speak-up and formal investigation workstreams. What will you need to do it? • Significant experience leading complex projects/programmes within HR or ER domains, including end-to-end delivery and governance., • Strong Employee Relations knowledge and experience including TUPE and redundancy, with confidence advising and influencing senior stakeholders., • Deep understanding of UK employment legislation, dispute resolution, and best-practice ER approaches, with proven ability to apply this knowledge to programme design and delivery., • Excellent written and verbal communication; able to engage and influence at all organisational levels, and to lead and coach others through change., • People leadership experience (formal or matrix), including coaching, performance management, and building capability across a delivery team. To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: • Birmingham, • Leeds, • Manchester, • Watford Find out more: Within Central Services we have a range of divisions and specialisms. Click the links to find out more below: • Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/, • Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/, • KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/ For any additional support in applying, please click the links to find out more: • Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/, • Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/, • KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/, • KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/, • KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals

We are looking to appoint an experienced Design Manager to join our Building team, supporting projects across the West Midlands. This is a key role responsible for managing the design process on complex, high-value projects from tender stage through to the start of construction. You will play a critical role in shaping project outcomes, with the autonomy to influence design strategy, client engagement, and technical solutions from the earliest stages. Working closely with clients, consultants, and internal teams, you will drive innovative, cost-effective design solutions that support successful project delivery across sectors including education, healthcare, and custodial. Key Duties • Lead and manage the design process from tender through to construction, ensuring alignment with programme, cost, and quality requirements, • Develop and coordinate innovative, buildable, and cost-effective design solutions in collaboration with consultants and subcontractors, • Act as the primary interface with clients and the design team, managing relationships and expectations throughout the pre-construction phase, • Drive value engineering and risk management, identifying opportunities to optimise design and improve project outcomes, • Oversee design team performance, information flow, and tender deliverables to ensure a robust and competitive submission About You You will be a technically strong and commercially aware construction professional with a proven track record in design management within a main contractor environment. You will bring: • Significant experience managing design on complex construction projects from tender through to delivery, • Strong technical construction knowledge, including current Building Regulations and sustainable design standards (e.g. BREEAM/Passivhaus), • A solid understanding of site operations, buildability, and project risks, supported by site-based experience, • Experience coordinating multidisciplinary design teams and managing subcontractor design packages, • Strong planning, organisation, and project management skills, • Excellent communication and stakeholder management skills, with the ability to influence at all levels, • Analytical problem-solving ability and sound decision-making skills, • Proficiency in MS Office; experience with planning or estimating software (e.g. Powerproject, Causeway) is desirable A degree in a construction-related discipline is essential. Professional membership (e.g. CIOB) is desirable. What We Can Offer You • Competitive salary and car allowance, • 26 days annual leave, with the option to buy or sell up to 3 days, • Additional long service leave at 3, 7, and 10 years, • Private medical insurance (with option to extend to family), • Life assurance and pension matched up to 8%, • Enhanced family leave policies, • 2 volunteering days per year, • Flexible and agile working (role dependent), • Employee Assistance Programme, including financial advice, • Payment of professional membership fees, • Access to “Perks at Work” discount platform, • Flexible benefits including critical illness cover, dental insurance, travel insurance, cycle to work scheme, and retail vouchers Who We Are Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company, delivering vital projects across sectors including health, education, highways, justice, defence, aviation, water, and environment. Our people are at the heart of our success. We are committed to an inclusive culture that encourages innovation and celebrates individual differences. We are proud to hold Investors in Diversity status. Please note: we do not hold a sponsorship licence. This role is subject to Baseline Personnel Security Standard (BPSS) clearance. We look forward to receiving your application.

Delivery Manager – Digital Products 📍 Birmingham (Hybrid) | 💰 Up to £70,000 + Bonus + Benefits We're working with one of the UK's largest food service and hospitality technology businesses - a company actively modernising its digital product stack with a sharp focus on quality, resilience, and real-world delivery. Think software and hardware, consumer-facing platforms, AI-powered integrations, and a new CTO with serious ambition. The Digital Product team is growing, and they need someone who doesn't just manage timelines - they need someone who gets stuff out the door and unlocks the value once it lands. What we're after: ✅ Proven background as a Delivery Manager, Senior PM in a digital/tech environment ✅ Comfortable across both agile and governance-heavy release cycles ✅ Technically credible - APIs, microservices, release tooling - without being a developer ✅ Some exposure to hardware-alongside-software delivery (a real differentiator) ✅ Strong stakeholder management across product, engineering and business ✅ Someone who'll move the team forward, not just work with what's there What's in it for you? 💰 Up to £70,000 base salary 🎁 Annual bonus scheme up to 20% 🏥 Private healthcare 📈 Real scope to shape how delivery works across the team 🚀 New CTO. New energy. Genuine appetite to modernise. 🤝 A cross-functional team that actually wants you to lead This is a role where you'll own the full delivery lifecycle - from early concept through to live production - across a suite of digital products that serve thousands of customers daily. You'll be coordinating a virtual team across product, engineering, QA and deployment, managing third-party integrations, and helping the business move from "get it out" to "get it right." The biggest challenge? Bridging the gap between great development work and genuine business value. If you've seen that gap before and know how to close it, you're already ahead of the field. If this sounds like your kind of challenge, get in touch!

Hybrid Contracts Manager – Join Our Team at FläktGroup UK 📍Birmingham | 🏢 Office Based with Occasional Site Travel (70/30 split respectively) At FläktGroup, we’re looking for a Hybrid Contract Manager to play a pivotal role in the successful delivery of HVAC projects across the UK. Working closely with Senior Contract Managers, factories, suppliers and clients, you’ll be at the heart of projects that shape comfortable, efficient indoor environments. Application Details 📅 Deadline: 22 May 2026 (Continuous selection—apply early!) 📍 Location: Interviews will be held via MS Teams 📧 Questions? Contact our HR Team at recruitmentUK@flaktgroup.com 🔧 What You’ll Be Doing • Manage and support HVAC projects from handover through to completion, • Coordinate materials, labour, logistics and deliveries efficiently and ethically, • Ensure Health & Safety standards are met on projects, including RAMS and site compliance, • Maintain accurate project documentation, forecasting and financial control, • Support invoicing, variations and final account closure to maximise margins, • Liaise with clients, sub-contractors, factories and internal teams to keep projects running smoothly, • Troubleshoot issues early and keep customers informed every step of the way, • Champion FläktGroup standards, systems and reputation at all times 🧠 What You Bring • 3+ years’ experience in field-based project or installation roles, • A solid understanding of building services, • Excellent organisational, communication and stakeholder management skills, • Confidence working under pressure with demanding schedules and customers, • Strong IT skills, including Microsoft Office 🌟 Bonus Points For • A solid understanding of HVAC systems (AHUs, air conditioning, chillers and/or combustion products) What’s in It for You? FläktGroup UK is committed to supporting your growth and development. Join us and benefit 💷 Competitive Salary 🌴 25 Days Holiday (+ Bank Holidays & Holiday Purchase Scheme) 💰 Pension Scheme 🛡️ Life Assurance Scheme 🚴 Cycle to Work Scheme 🏆 Long Service Awards 💙 Employee Assistance Programme & Mental Health Support 📚 Learning & Development Opportunities 🚗 Access to a pool car ABOUT US: For over 100 years, we have proudly developed innovative and energy efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. Today FläktGroup is one of the global leaders with +600 MEUR in sales to more than 65 countries and headquartered in Herne, Germany. With the widest product range in the industry, our products are found everywhere from homes, offices and schools, to hospitals, data centres, subways and offshore. 🔗 Learn more at www.flaktgroup.com Equal Opportunities: We are an equal opportunities employer, recruiting individuals on their suitability for the role, qualifications and experience. We welcome applications from all communities and backgrounds. Please note we do require applicants to hold the Right to Work in the United Kingdom. A note for recruitment agencies – The HR Team are responsible for recruitment across the company, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates. Any speculative or unsolicited CVs sent to any employee of Flaktgroup will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership.

HR Payroll Administrator Birmingham | Permanent My client is a leading international professional services organisation with a strong global presence and a reputation for delivering high-quality legal and business solutions. With teams based across multiple regions, they combine broad expertise with a collaborative and purpose-driven culture. They are committed to creating an environment where employees can grow, contribute meaningfully, and thrive in a fast-evolving professional landscape. My client is looking for an experienced Payroll Administrator to join their People team in Birmingham. This role is integral to ensuring the accurate, compliant, and timely delivery of UK payroll. Working closely with the Payroll Manager and key stakeholders across People Operations, Finance, and Reward, you will support payroll processes while maintaining strong controls and delivering an excellent employee experience. Success in this role will be demonstrated through consistent accuracy, compliance with statutory requirements, effective resolution of payroll queries, and continuous improvement of payroll processes. Key Responsibilities: Payroll Processing • Maintain accurate employee records, including starters, leavers, and contractual changes, • Process overtime, bonuses, and other variable payments in line with policies and deadlines, • Administer statutory payments including maternity, paternity, adoption, and shared parental leave, • Process sickness absence payments in line with company policy and legislation, • Ensure payroll is delivered accurately and on time Stakeholder Engagement • Work closely with People Services, Finance, Reward, and Employee Relations teams, • Respond to payroll queries clearly and professionally within agreed timeframes, • Provide guidance to employees and managers on payroll-related matters Compliance & Controls • Ensure payroll complies with UK legislation, including PAYE, National Insurance, and RTI, • Support statutory submissions and reporting requirements, • Maintain strict confidentiality and handle data in line with GDPR, • Provide documentation and support for audits Systems & Continuous Improvement • Use payroll and HR systems to manage employee data and payroll inputs, • Produce reports for payroll validation, reconciliation, and audit purposes, • Use Excel to validate and analyse payroll data, • Manage queries via shared inboxes or ticketing systems, • Support ongoing improvements to payroll processes and controls Skills & Experience: My client is seeking candidates with: • Experience in a payroll environment, including handling routine changes and variable pay, • Strong knowledge of UK payroll legislation (PAYE, NI, statutory payments, RTI), • Excellent attention to detail and accuracy, • Confidence using payroll systems, HRIS, and Excel, • Strong communication and interpersonal skills, • The ability to manage deadlines and prioritise effectively, • A proactive and service-focused approach What’s on Offer: My client offers a supportive and inclusive working environment, along with a comprehensive benefits package focused on wellbeing and career development: • A culture built on fairness, transparency, and recognition, • Performance-related rewards, • Flexible and hybrid working arrangements, • A strong commitment to diversity and inclusion, • Structured learning, development, and career progression opportunities, • Exposure to cross-functional and international work, • Opportunities to contribute to community and social impact initiatives

Lead delivery. Provide assurance. Keep a £1bn estate safe, compliant and working. Sandwell Council manages a complex, operationally critical estate of nearly 4,000 land and building assets - from frontline service buildings and community facilities to commercial property and heritage sites. Every day, those assets must be safe, compliant, functional and fit for purpose. We are strengthening our senior leadership team to support a clearer Corporate Landlord model, with sharper accountability and stronger operational grip. As part of that, we are creating a new Head of Service – Property Operations role. This is a senior delivery leadership position, designed for someone who thrives on pace, complexity and accountability, and who wants to lead operational property services at scale. The opportunity As Head of Service – Property Operations, you will take responsibility for the delivery and day‑to‑day performance of the council’s operational property functions, including: Capital programme delivery - ensuring approved schemes are delivered safely, on time, within budget and to quality standards Hard FM and statutory compliance - providing senior assurance on fire, asbestos, gas, electrical, water hygiene, lifts and wider building safety Soft FM services - ensuring cleaning, caretaking, security and related services support safe, welcoming and well‑managed buildings Working alongside a complementary Head of Service focused on strategy and performance, you will translate agreed priorities into real‑world outcomes, maintaining grip on risk, compliance, contracts and customer experience. This role is about delivery excellence, not firefighting. What you’ll be accountable for You will: • Lead multidisciplinary operational teams and major suppliers across a geographically dispersed and diverse estate, • Maintain clear line‑of‑sight from compliance data to senior assurance, giving confidence to Members and corporate leadership, • Drive strong programme and contract management, intervening early where risks or performance issues emerge, • Embed consistent standards for health, safety, service quality and operational resilience, • Lead continuous improvement across FM and capital delivery models, modernising how services are commissioned and managed, • Act as a visible, accessible senior leader for operational teams, providing clarity, challenge and support You will not be responsible for defining corporate property strategy, but you will be critical in ensuring that strategy is deliverable, safe and grounded in operational reality. Why this role is different This is a new, senior role, created to strengthen delivery and reduce operational risk • You’ll have clear ownership of operational performance and compliance with the authority to act, • You’ll operate within a clearer, more mature leadership structure, not a fragmented legacy environment, • You’ll play a central role in supporting wider service change and a future Property Transformation Programme If you’re motivated by responsibility, visibility and impact, this role offers scale without dilution. Who we’re looking for You’ll bring: • Senior leadership experience in capital delivery, facilities management or complex operational estates, • A strong grasp of statutory compliance, health and safety and operational risk, • Proven experience managing large budgets, contracts and supplier relationships, • The confidence to give clear assurance and challenge at senior leadership and Member level, • A practical, values‑led leadership style focused on delivery, accountability and continuous improvement, • Public sector experience is welcome, but not essential. What matters is credibility, calm authority and delivery discipline. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. Hours: 37 hours per week To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Mark Halligan on Mark_Halligan@sandwell.gov.uk Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at EDI_Team@sandwell.gov.uk. If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact Sheona_grey@sandwell.gov.uk

Senior Manager - Accounting Advisory Senior Managers at CFGI will work closely with ‘C-level’ management of FTSE 100, mid-cap, and start-up companies. CFGI Senior Managers lead project teams and interact with clients and their Big 4 auditors on all aspects of engagements, including report writing, developing and managing client relationships, and business development. Take ownership of your career at CFGI: · Gain exposure to a wide range of industries and/or projects. · Make a true business impact with your clients. · Own projects from start to finish. · Experience client interaction and thrive in a client-facing role. · Be consistently challenged and learn through a collegial environment created from top tier experts hired within the firm. · Enjoy the flexibility of office/remote/client site work locations (engagement specific). · Create your own path. · Enjoy what you do! What you might expect: · Interact with clients’ executive team and auditors, serving as a subject matter expert, leading clients through complex accounting issues and driving conclusions. · Lead client engagement and own client delivery on operational due diligence for complex transactions (i.e. - IPO’s, acquisitions and divestitures, stock offerings, and debt raises). · Drive client deliverables of financial and regulatory information in accordance with regulatory requirements. · Serve as a subject expert matter on projects related to new accounting standards. · Lead process improvement projects and implementation of changes. · Mentor managers and consultants, acting as a moral and ethical role model, fostering engagement team professional growth, and providing constructive and actionable feedback. · Lead firm initiatives and identify areas for improvements. · Play an active role in the firm’s recruiting efforts, client relationship building, and business development efforts. Who you are: · An undergraduate degree in Accounting - ACA, ACCA, CPA and/or MBA combined with solid accounting experience will be considered in lieu of a degree in accounting. · Eight plus years of experience in public accounting and/or industry accounting and /or finance. · Outstanding interpersonal, written, and oral communication skills with an ability to assimilate easily into teams. · Strong technical skills and a working knowledge of IFRS, UK GAAP and US GAAP. · Proactive in identifying client needs and effective in building a strong relationship with clients. · Highly organized and focused and demonstrates the ability to set overall engagement expectations and direction. · Effective analytical and critical thinking abilities. · Entrepreneurial nature, self-motivated, ethical, and dependable. · Commitment to quality client service, focusing on ensuring positive resolutions to conflicts. · Consistently seek opportunities to enhance your skills by attending higher-level training, developing firm training materials, and enhancing the overall firm knowledge base. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Deputy Manager\n\nLocation: Smethwick, Birmingham\n\nSalary: £14.79 per hour \n\nContract Hours: 42\n\nWe are unable to consider skilled or student visa applicants for this opening.\n\nCareTech is a person-centred care company that provides quality care to adults nationwide.\n\nOur vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.\n\nWe refer to this as Extraordinary Days, Every Day.\n\nPurpose of the post\n\nDelivery of a quality service designed to meet the individual needs of all service users. \n Ensuring that staff are equipped with the necessary skills through training, experience and supervision. \n Participating in the delivery of the service which takes into account all of the day-to-day operational requirements and also quality measurements and monitoring. \n Deputising for the manager and being the responsible manager in their absence, carrying out all the duties that this position entails.Main Duties & Responsibilities\n\nCoordinate the assessments of the individual service users, and from this draw up their service plans in conjunction with other significant people. \nReview, reassess and change service plans to ensure they are up-to-date and in line with the individual needs. \nAllocate the implementation and recording of the service plans to staff members who have the skills or will be given the training to enable them to fulfil the job in a responsible and professional manner. \nOffer individual support when necessary, and assess specialist support for the person, if required. \nEnable the service user to express their views and take these views into account when setting service plan objectives and service provision. \nEnsure the development of training opportunities for service users to develop new skills. \nEnsure the communication of information to all service users on their individual service contracts, the quality measurements, and clear guidelines on how they might access the complaints procedure. \nEnsure a good standard of professional care for all service users at all times. \nContribute to the maintenance of positive contact between the centre and the families/carers of every user and encourage their active participation in plans. \nStaffing and staff leadershipWhat you’ll need:\n\nCaring and fun nature \nEnjoy going out and about. \nHappy and friendly personality \nExcellent problem-solving skills \nExperience of working with adults with autism \nExperience of working with adults with learning disabilities \nExcellent communication skills \nExcellent writing skills \nAbility to keep calm under pressure \nPassionate about making a positive difference in someone else’s lifeQualifications:\n\nHealth & Social Level 3 Adults is essentialCompany Values\n\nFriendly \nPositive \nEmpowering \nPerson-Centred \nInnovativeRewards & Benefits\n\n*Blue Light Discount Card \nIndustry Standard Benefits \nOngoing learning & development programs \nCareer Development / Progression \nFree DBS Check \nFree Employee Assistance Programme \nCareTech Foundation: the opportunity to apply for family and friend grantApply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.\n\nAbout CareTech\n\nFounded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.\n\nCareTech Community Services are proud to inform you that they are a Disability Confident Leader.\n\nDue to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.\n\nSome roles may require male or female employees only, where this is a genuine occupational requirement in accordance

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS • An achievable 30% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area, • Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline, • Responsible for managing any HR issues while also being able to reward and recognise when needed, • Demonstrate close attention to detailWHAT YOU BRING TO THE TABLE, • Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business., • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews., • Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality., • Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline., • Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

Interim Programme and Change Manager (Transformation) \n\nRate: £500 per day (inside IR35)\n\nContract Type: Initial 6-month contract\n\nLocation: Birmingham (hybrid working)\n\nAre you an experienced Programme or Change professional looking to make a meaningful impact at scale? Join Birmingham City Council at a pivotal time of transformation, where you will play a key role in shaping and delivering programmes that improve services and outcomes for our citizens.\n\nAbout the Role\n\nAs a Programme & Change Manager, you will lead and deliver complex transformation programmes that support the Council's strategic priorities. Working within the Transformation function, you will design, implement and embed sustainable change, ensuring measurable improvements in service delivery, efficiency and customer experience. You will operate at the heart of the organisation, working closely with senior leaders, stakeholders and partners to drive forward impactful change.\n\nKey Responsibilities\n\nLead the design and delivery of complex transformation programmes, ensuring alignment to strategic objectives\nDevelop and implement robust programme frameworks, governance, and reporting structures\nManage the full programme life cycle, including business case development, planning, implementation and benefits realisation\nApply structured methodologies (e.g. MSP, PRINCE2, Lean) to ensure effective delivery.\nDrive business design and process improvement, creating future-state operating models\nBuild strong relationships and influence stakeholders across the organisation and with external partners\nManage risks, issues, dependencies and budgets to ensure successful outcomes\nSupport and develop a high-performing Transformation function\nProvide clear reporting and insight to senior leadership, including Cabinet members and executivesEssential Skills & Experience\n\nExperience delivering large-scale, high-risk change or transformation programmes\nStrong understanding of programme and project methodologies (MSP, PRINCE2, Lean, or similar)\nDemonstrated ability to design and implement innovative solutions that improve services and drive efficiencies\nExcellent stakeholder management, with the ability to influence and negotiate at all levels\nStrong leadership capability, including managing teams and resources effectively\nExperience in financial management, governance and performance reporting\nAbility to manage competing priorities and deliver results under pressure\nExcellent communication skills, with the ability to tailor messages to different audiences\nRelevant professional qualifications (e.g. MSP, PRINCE2, Lean Six Sigma, Change Management) are desirable.\nUnderstanding of the challenges facing public sector transformationWhat you need to do now \nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Service Optimisation Manager Nationwide | Remote when not in service | Competitive salary + car allowance This is a role where you can truly shape the future of care. At Voyage Care, we support thousands of people across the UK with learning disabilities, physical disabilities, autism, brain injuries and complex needs. We’re proud to be an award‑winning organisation (Health Investor Specialist Care Provider of the Year) with a national reputation for high‑quality, innovative services. Now, as we expand our Service Optimisation Team, we’re looking for a Service Optimisation Manager to play a critical role in driving quality, growth and continuous improvement across our services. The role This is a high‑impact, hands‑on role for an experienced health or social care professional who thrives on pace, challenge and making a difference. You will: • Lead the integration of acquisitions and large tender wins, ensuring services are embedded successfully., • Drive continuous improvement across complex, multi‑site services at a regional and national level., • Partner closely with Operations teams to deliver quality, compliance and performance., • Support due diligence and post‑integration activity as part of our growth strategy., • Maintain Voyage Care’s position at the forefront of quality care provision., • Represent Voyage Care locally and nationally when required., • Stay ahead of regulatory and external changes, ensuring learning is cascaded effectively., • Occasionally provide direct care support, ensuring first‑hand understanding of service delivery. This role involves regular nationwide travel and overnight stays – a full UK driving licence is essential. About you You’ll be someone who is confident working at pace, comfortable with complexity, and motivated by improvement. You’ll bring: • Previous experience in health or social care (essential)., • A strong background in service improvement, quality or operations., • The ability to work autonomously while collaborating with senior leaders., • Strong communication, analytical and commercial skills., • A flexible, solutions‑focused mindset., • Confidence working across the UK and with multiple stakeholders., • A genuine passion for improving outcomes for the people we support. What we offer In return, you’ll join a values‑driven organisation where your work has real impact, alongside a competitive and flexible benefits package: • Remote working when not in service, • Company car or car allowance, • Competitive salary, • 25 days’ annual leave + bank holidays, • Your birthday off, • Enhanced family leave, • Enhanced retirement leave, • Life assurance and pension, • Blue Light Card discounts, • DoctorLine – 24/7 GP access for you and your family, • Eye care vouchers, • Funeral Concierge, • Confidential wellbeing support (V‑Assure / Maximus) Ready to make a difference? If you’re passionate about quality, improvement and shaping services that change lives, we’d love to hear from you.

We are seeking an experienced Account Manager based in Leeds to join our team! As an account manager you will be accountable for the performance of allocated client account/s in line with business expectations. You will foster and nurture positive relationships to ensure retention and growth of client accounts, while also ensuring the profitable and efficient operation of assigned contracts. As part of this role frequent travel between sites will be required. Duties & Responsibilities: • Maximise the profitability of assigned contracts and deliver required results., • Develop and maintain strong relationships with clients and internal stakeholders, which enables the delivery of client KPIs in line with business efficiencies., • Accountable for the delivery of service to budget, contract requirements, and to the satisfaction of the client by directing team members through a clearly defined strategy and accountability process., • Complete on-site client visits on a regular basis, building relationships and being aware of any potential or existing client dissatisfaction or circumstances that could result in a loss of business, ensuring that all issues are resolved., • Ensure awareness of all competitive activities within accounts and prevent attrition., • Resolve any personnel or performance issues before they are escalated., • Lead and maintain account development plans, supporting change management processes and ensuring risks are mitigated., • Work flexibly as contracts demand (may include overnight or weekend working & extensive travelling)., • Prepare and complete information for reports within agreed time scales., • Act always in the best interest of the business Qualifications and Skills: • Demonstratable experience in a similar/equivalent role, • Strong commercial Acumen, • Excellent communication and reporting skills, • IT literate, with experience of using Microsoft and CRMs, • Self motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirement. The successful candidate will receive: • 20 days holiday plus bank holidays, • New modern office with on-site gymnasium, • Access to training and development programs, • Regular company events Commitment to SBFM Values: • Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. • Play as a Team Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. • Think Differently We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth • Make an Impact We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.

The role works as part of the Care Group leadership team alongside the Clinical Director and Care Group Manager to drive improvements in patient care and service delivery. Main duties of the job The Paediatric and Neonatal Matron provides senior clinical, professional and operational leadership acro

The Construction Key Account Manager is responsible for managing and growing a portfolio of large regional customers within the construction sector. Operating as a trusted partner to clients, the Construction Key Account Manager ensures consistent service delivery, identifies growth opportunities, a

The MHST Clinical Team manager is responsible for the operational and clinical management of the mental health support team within the locality. The Clinical Team Manager will be responsible for service improvements and developing the MHST model. They will ensure the delivery of a clinically effecti

A growing technology-led business in Birmingham is seeking a Service Operations Manager responsible for ensuring operational performance and enhancing customer experience.This hands-on role involves overseeing service delivery, managing outsourced providers, and using data for operational improvemen

Accenture UK is seeking a Client Service Delivery Senior Manager in Birmingham to oversee service delivery across infrastructure and cloud environments.

Suitable for: IT Operations Manager, IT Service Delivery Manager, Technical Operations Manager, Infrastructure Operations Manager, IT Operations Lead, IT Operations Director. An automotive component manufacturer who are a global player in their field requires an IT Business Operations Manager to pla

Service Delivery Manager – Cybersecurity and Quality Engineering. We are looking for a proactive and detail‑driven Service Delivery Manager to oversee and coordinate the delivery of our Cybersecurity and Quality Engineering services. Proven experience in cybersecurity or Quality Engineering serv

Registered Manager - Support Living (Adult Social Care). Service leadership and management oversee daily operations across three supported living services ensuring smooth effective delivery, implement improvement plans and uphold strong safeguarding and best practice standards. Leadership and team d

LSH Residential provide a personalised service tailored to the requirements of each development, which is allocated a specific property manager. The Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildi

Block Recruit is seeking a Block Manager based in Birmingham (Hybrid: 2 days office, 2 days home, 1 day on site). You will oversee residential and mixed-use properties, ensuring top-tier service delivery and compliance with regulations. Your responsibilities include conducting property inspections,