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About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities Key responsibilities • HS and LS Voice and Video telephony platforms., • Partner Connectivity across the UK and overseas, • Underlying infrastructure to support UC Applications, • Develop additional UC skills to aid in the support of other UC Team Collaboration, • Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team., • Hardware installation/configuration, • Faults and service requests, • Technical escalations Network Infrastructure o LAN/WAN fundamentals, QoS for video and voice traffic. o VLAN design, IP Addressing o Secure device onboarding and certificate management. o Cisco UC products o SIP protocol understanding. o Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). o Expertise in virtualisation platforms (VMware vSphere) o Storage provisioning, replication, and backup solutions. o Cisco UCS, Hyperflex, FlexPOD o Netapp Infrastructure Automation & Monitoring o Scripting and automation o Infrastructure as Code (IaC) experience (Terraform, Ansible). o Splunk, Grafana Video Conferencing Systems o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure o Amazon Web Services (AWS) architecture and management. o Hybrid cloud deployments & integration with on-premise systems. o Cloud networking, security groups, and resource optimisation. Expected behaviors We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: • Proactive, • Adaptable, • Flexible, • A team player The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further).

Company Overview SOZO is a B Corp digital growth agency for ecommerce and purpose-led brands, delivering sustainable growth through creativity and innovation. Not defined by service, but by objective, SOZO helps brands Create, Grow and Convert. Who are we looking for? We are seeking a personable Client Account Manager who enjoys working in a creative environment. Someone friendly, enthusiastic yet also passionate about the detail; achieving timings, sticking to budgets and managing the delivery of high-quality website projects with a meticulous attention to detail. You will need to advise clients on their digital marketing and then liaise with our marketing team to help meet their requirements, and then report the results to clients. You will manage your own set of clients and have autonomy to advise and direct their projects. We expect you to be proactive in advising your clients and in the upselling of our other services to them. Applicants must have at least 3-5 years of commercial experience delivering website projects of various sizes and technical complexities across a range of market sectors. You must be able to demonstrate how you have successfully delivered website projects on time and on budget, and demonstrate knowledge of e-commerce. This role will be hybrid, at work/remote, with a minimum of two days based at our Cheltenham office (in Tivoli). Your main responsibilities: • Managing client relationships, including regular communication, meetings, calls, and presentations, • Project Management of website builds, • Achieving deadlines and milestones and, • Giving your clients regular progress updates, • Cross-selling of our services to our clients, • Monitoring timings vs budgets, • Coordinating with internal design, development and marketing teams, • Presenting digital marketing reports to clients, • Take an active part in and contribute to our team, and evolve our services, • Share initiatives, best practices and results, • Keep up to date with the latest digital marketing trends and best practices Ideal candidate: • Excellent planning, organisation and communication skills, • Ability to self-manage and keep track of multiple project streams, • Confident communicator with excellent writing and speaking skills, • Comfortable selling new services to clients, • Attention to detail and the ability to multitask effectively, • Broad experience in Digital Marketing, • Experienced in project and client management, • Personable and easy to work with, • Absolutely passionate about the internet and digital marketing, • Ability to think creatively, identify and resolve problems, • Ideally familiar with Teamwork.com or similar project management software, • Key Attributes Required:, • Is proactive in planning to achieve targets and objectives, which deliver profitable outcomes, • Proactively improves the quality of service we deliver to all of our customers, • Respects the views of others and positively contributes to a learning environment that encourages excellence, • Continually asks what more could be done, willingly takes the initiative and consistently does more than is required, • Be proactive with suggestions and pre-emptive with solutions, • Receptive to feedback and asking for help when unsure. What it's like to work for us: • Our culture and values:, • Innovative, cutting-edge, forward-thinking, • High standards and great pride in our work and reputation, • Collaborative and happy to share knowledge and help each other, • Open to constructive criticism, • Positive and supportive working environment, • Environmentally friendly, • Importance of work-life balance, • Approachable Management Team, • We like to reward our staff generously and fairly Salary: • Up to 45,000 per annum, depending on experience and level., • Plus a pension scheme and a generous holiday. Rewards: • A highly competitive basic salary (with potential for an annual pay rise subject to meeting performance targets)., • Annual staff bonus after a qualifying period., • Option to work from home/remotely for 2-3 days per week., • Spacious offices within a sought-after area of Cheltenham (Tivoli)., • A relaxed, creative atmosphere., • Collaborative culture., • Personal development and training are encouraged., • Yearly personal development plan., • Christmas and summer staff parties, as well as ad hoc lunches and team socials., • If you consider yourself to be a strong candidate for this role and are looking for the next progression in your career to develop your knowledge and skills, then we’d love to hear from you. Please send your CV to and use Application - Client Account Manager and your Name and Surname in the subject line.

Define Possible at Northrop Grumman UK Location: Cheltenham (hybrid) Security Clearance: SC £55,000 - £65,000 At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Proposal Manager, you are a key part of the Northrop Grumman ‘Bid Engine’ supporting the BD and capture managers and bid teams in delivering successful tenders. You will be responsible for the timely delivery and quality of a proposal, with direct oversight and control of the proposal process, operating from the Pre-Proposal Preparation phase through to Post-Submittal of the Northrop Grumman Business Acquisition Process (BAP). You will work across all NGUKL customer accounts and be responsible for bids in the fields of next generation Air Force, cyber security, ISR, Communications, Radar and Command and Control, ranging from small study or research openings to significant size and scale multi-£m, multi-year deals. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. You will be joining an established, energized, collaborative and supportive business development team who are focused on delivering growth for our customers and stakeholders at a time where Northrop Grumman UK is experiencing unprecedented growth. Key Responsibilities • Drive the ultimate generation of a proposal, outlining the proposal structure as required by the Request For Proposal (RFP), setting the schedule and allocation of section / contribution responsibilities to the relevant subject matter expert, • Manage the proposal team contributions / inputs as appropriate to establish a competitive and ultimately market differentiating proposal, • Continuously monitor progress and content of inputs to ensure that the RFP requirements are being suitably answered, the content is of suitable quality and coherence across the submission, • Coordinate the collection and accumulation of cost, scheduling, and performance elements from all relevant functional departments, • Develop and own the internal stakeholder management process for each submission, • Research and analyse historical data and project experience to support proposal efforts, • Ensure compliance with the business acquisition process and internal company procedures, • Establish and develop the tools and techniques to continuously enhance the quality of our bid submissions, assessing market best practice and its applicability in order to support the evolution of our competitive bid approaches, • Manage the key in-process proposal submission reviews to ensure that our offer is suitably and independently reviewed and challenged to ensure it best represents our offer, our approach and our capabilities, • Ensure each proposal team benefits from previous lessons learnt and as such ensures that each submission is better than the last, • Provide clear and concise proposal status reports to all relevant internal stakeholder on a regular and suitable periodic basis, • Develop effective collaborations with the proposed industrial partners to ensure their contributions are suitably framed and contextualised in a manner consistent with the main submission General Operational duties • Attend Business Development and other functional department meetings as required, • Remain compliant with all applicable NGUKL / Command Media Processes and procedures Person Specification Essential Qualifications/Experience • Experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex bid documentation, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Relevant experience of people management and leadership Desired Qualifications/Experience • Previous experience in commercial or government proposal work, • Familiar with online tender submission tools Competency/Skill requirements • Able to review, challenge, highlight issues and recommend improvements to proposal contributions, • Strong but collaborative individual with the confidence and integrity to earn internal stakeholders confidence, • Competent in the interpretation of tendering instructions, • Can recognise what is needed to create a complete and compliant submission, • Exceptional attention to detail, • Adept at problem-solving, able to develop solutions to a variety of very complex problems, • Excellent interpersonal skills, able to engage effectively with all audiences/stakeholders, • Proactive team worker, equally self-motivated and able to work autonomously, • Highly-organised, adept at workload management, prioritising appropriately to meet deadlines under pressure, • Able to handle multiple projects simultaneously, • Thrives in a dynamic and challenging environment, • Proficient MS Office and MS Project user, • Highly competent in PowerPoint and face-to-face presentation delivery, • Strong customer orientation, • Fluent in written and spoken English, • An engaging and ‘can do’ attitude, able to influence opinion and decisions Other requirements • Travel requirements: some national travel may be required to attend team and customer meetings and training activities. Occasional international travel may be required, • Clearance requirements: Must be able to gain and maintain UK Government clearances, • Must be able to work overtime and weekends as required, • Valid UK driving licence and passport holder Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Extensive experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex solution bid proposal development and delivery within the defence, security and government sectors, • Evidenced track record of people management and leadership, building high-performing delivery teams operating under pressure, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Line management experience, leading and growing talented individuals into high-performing teams, • Multi-discipline team leadership experience (up to 20 individuals) to achieve excellence in proposals delivery Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you.

Define Possible at Northrop Grumman UK Salary: £50,000 - £60,000 Location: Cheltenham (Hybrid) Security clearance: SC At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity This is more than just a job; it’s a mission. As a Framework Manager, you will support a surge in opportunities and growth. This key strategic role reports directly into the Head of Bids. You will lead on all Framework bids and renewals, governance, and management, including building strong relationships with Framework Owners and Primes. You will also be responsible for managing the capture of incoming call off opportunities, leading the triage process and the development of proposals to deliver sustainable growth and business performance. The successful candidate will bring a unique blend of demonstrable work winning leadership, experience and knowledge of Frameworks, industry and sector expertise, coupled with a team centric approach and enthusiasm to undertake a role in what is a fast‑paced environment. Role & Key Responsibilities • Act as the primary point of contact on Frameworks for internal colleagues, procuring framework teams and contracting (prime) bodies., • Own Framework Management Plan for each Framework ensuring regular internal engagement with each team., • Attend all supplier engagement webinars, activities, conferences and working groups specifically relating to Framework engagement., • Work closely with BD & Capture to organise presentations, demos and other relevant collateral to facilitate positioning for future opportunities., • Actively promote our position on Frameworks to Customers, developing business to new and existing customers. Work alongside BD, Capture and Programme Managers to promote the best route to market for customers via frameworks and Mini‑Competitions., • Responsible for the ongoing management and governance of all current frameworks, including timely reporting and measurement of all framework KPIs., • Ensure that successful framework and call off tenders are delivered – lead the scheduling and facilitation of, and contribute to bid meetings (kick off, storyboarding sessions, stand‑up calls, key reviews, governance/sign off etc) to ensure that call off bids are properly resourced, accountabilities are agreed, all deliverables are viable in the time available and that the bid process is adhered to., • Working with the Head of Bids, champion a theme of improvement and best practice utilising the IMS system. Person Specification Essential • Experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution., • Clear demonstrable experience in product, service and bid documentation., • Experienced in the creation and delivery of clear and concise progress reporting at all levels., • Previous experience in commercial or government work., • Familiar with online tender submission tools. Competency / Skill Requirements • Strong but collaborative individual with the confidence and integrity to earn internal stakeholders confidence., • Able to review, challenge, highlight issues and recommend improvements to process and proposal contributions., • Excellent written and verbal communication skills with the ability to communicate at all levels, both internally and externally., • Competent in the interpretation of tendering instructions., • Can recognise what is needed to create a complete and compliant submission., • Exceptional attention to detail., • Adept at problem‑solving, able to develop solutions to a variety of complex problems., • Proactive team worker, equally self‑motivated and able to work autonomously., • Able to handle multiple projects simultaneously., • Thrives in a dynamic and challenging environment., • Proficient MS Office user., • Strong customer orientation., • Fluent in written and spoken English., • An engaging and ‘can do’ attitude, able to influence opinion and decisions. Other Requirements • Travel requirements: some national travel may be required to attend team and customer meetings and training activities. Occasional international travel may be required., • Clearance requirements: Must be able to gain and maintain UK Government clearances., • Must be able to work overtime and weekends as required., • Valid UK driving licence and passport holder. Benefits We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We Are Looking For • Extensive experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution., • Clear demonstrable experience in product, service and complex solution bid proposal development and delivery within the defence, security and government sectors., • Evidenced track record of people management and leadership, building high‑performing delivery teams operating under pressure., • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business., • Multi‑discipline team leadership experience (up to 20 individuals) to achieve excellence in proposals delivery., • Excellent track record of identifying, qualifying and then securing new business opportunities., • Shipley training, or APMP certification is preferred., • Experience supporting a diverse set of defence and security customers is preferred.

Company Description SOZO is a B Corp digital growth agency for ecommerce and purpose-led brands, delivering sustainable growth through creativity and innovation. Not defined by service, but by objective, SOZO helps brands Create, Grow and Convert. Our team like to push the boundaries of what is possible and are allowed to experiment and develop their talents within a collaborative environment. We are looking for a Project Manager who relishes a challenge. Someone who is passionate about the detail; achieving timings, sticking to budgets and managing the delivery of high quality website projects with a meticulous attention to detail. You will be mainly responsible for overseeing the delivery of WordPress and Shopify websites, plus potentially managing AI related projects. You will manage your own set of clients and have autonomy to advise and direct their projects. We expect you to be proactive in advising your clients and in the upselling of our other services to them. Applicants must have at least 5 years commercial experience delivering website projects of various sizes and technical complexities across a range of market sectors. You must be able to demonstrate how you have successfully delivered website projects on time and on budget and demonstrate knowledge of ecommerce. This role will be hybrid, at work/remote, with a minimum two days based at our Cheltenham office (in Tivoli). Your main responsibilities: • Project Management of website builds, • Project management of AI-related projects, • Achieving deadlines and milestones, • Monitoring timings vs budgets, • Managing client relationships, including regular communication, meetings, calls, and presentations, • Liaising with internal design, development and marketing teams, • Take an active part in and contribute to our team and evolve our services, • Share initiatives, best practices and results, • Keep up to date with the latest digital marketing trends and best practices, • Cross-selling of our services to your clients Ideal candidate: • Excellent planning, organisation and communication skills, • Ability to self-manage and keep track of multiple project streams, • Confident communicator with excellent writing and speaking skills, • Attention to detail and the ability to multitask effectively, • Experienced in project and client management, • Personable and easy to work with, • Absolutely passionate about the internet and digital marketing, • Ability to think creatively, identify and resolve problems, • Ideally familiar with Teamwork.com or similar project management software, • Some experience in Search Engine Marketing would be a bonus. Key attributes required: • Is proactive in planning to achieve targets and objectives, which deliver profitable outcomes, • Proactively improves the quality of service we deliver to all of our customers, • Respects the views of others and positively contributes to a learning environment that encourages excellence, • Continually asks what more could be done, willingly takes the initiative and consistently does more than is required, • Be proactive with suggestions and pre-emptive with solutions, • Receptive to feedback and asking for help when unsure What’s it like to work for us? Our culture and values: At SOZO, we believe in giving our staff the freedom and space to flourish. We trust our people to work in a way that suits them, so we allow a very flexible approach, which is individual to you. You can work from home or our studio in Cheltenham, and you can even work the hours to suit your lifestyle. • Proudly B Corp accredited, • Innovative, cutting-edge, forward-thinking, • High standards and great pride in our work and reputation, • Collaborative and happy to share knowledge and help each other, • Open to constructive criticism, • Positive and supportive working environment, • Environmentally friendly, • Opportunities to train and develop, go to conferences and share your knowledge with others, • Proactive career development, • Innovative, exciting and supportive environment, • Regular social events, • Importance of work-life balance, • Approachable Management Team, • We like to reward our staff generously and fairly Salary: Up to £35,000 – 45,000 per annum, depending on experience and level. Plus a pension scheme, a bonus and a generous holiday. Rewards: • A highly competitive basic salary (with potential for an annual pay rise subject to meeting performance targets)., • Annual staff bonus after a qualifying period., • Option to work from home/remotely for 2-3 days per week., • Spacious offices within a sought-after area of Cheltenham (Tivoli)., • A relaxed, creative atmosphere., • Collaborative culture., • Personal development and training are encouraged., • Yearly personal development plan., • Christmas and summer staff parties, as well as ad hoc lunches and team socials. If you consider yourself to be a strong candidate for this role and are looking for the next progression in your career to develop your knowledge and skills, then we’d love to hear from you. Please send your CV to and use Application - Digital Project Manager and your Name and Surname in your subject line.

About CACI From our headquarters in London, we’re busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 full-time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport – delivering intelligent solutions that drive progress and create measurable impact. Whether it’s business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don’t just deliver solutions; we build for the tomorrow’s world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities Key responsibilities • HS and LS Voice and Video telephony platforms., • Partner Connectivity across the UK and overseas, • Underlying infrastructure to support UC Applications, • Develop additional UC skills to aid in the support of other UC Team Collaboration, • Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team., • Hardware installation/configuration, • Infrastructure support – Flexpod, NettApps Other responsibilities could include: • Faults and service requests, • Technical escalations, • Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible) Core skills, knowledge and experience required Network Infrastructure o LAN/WAN fundamentals, QoS for video and voice traffic. o VLAN design, IP addressing o Secure device onboarding and certificate management. • Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet) Unified Communications Platforms o Cisco UC products o SIP protocol understanding. o Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). o Expertise in virtualisation platforms (VMware vSphere) o Storage provisioning, replication, and backup solutions. o Cisco UCS, Hyperflex, FlexPOD o Netapp Infrastructure Automation & Monitoring o Scripting and automation o Infrastructure as Code (IaC) experience (Terraform, Ansible). o Splunk, Grafana Video Conferencing Systems o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure o Amazon Web Services (AWS) architecture and management. o Hybrid cloud deployments & integration with on-premise systems. o Cloud networking, security groups, and resource optimisation. Expected behaviors We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: • Proactive, • Adaptable, • Flexible, • A team player, • Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach – working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).

Company Description North Tower Consulting (NTC) is a technology and software solutions consultancy based in Cheltenham, specialising in Cyber Security, Cloud Computing, Lifecycle Management Services, and more. NTC provides tailored services in areas such as service management, bespoke system development, business analysis, and portfolio management. As trusted professionals, NTC delivers innovative and secure solutions to support business needs and cultivate success. The company is committed to fostering excellence and innovation in its services and workplace. Role Summary We are seeking an experienced Principal Project Manager to lead and oversee complex projects across various departments. The successful candidate will be responsible for ensuring project delivery aligns with organisational goals, managing cross-functional teams, and maintaining high standards of quality and efficiency. This role offers an excellent opportunity for a strategic thinker with strong leadership skills to drive project success from inception to completion within a dynamic environment. Our roles are only available if you hold a UK Security Clearance and are a sole UK national due to the secure nature of the project. You will need to hold a higher level clearance. Duties • Lead the planning, execution, and delivery of multiple high-impact projects, ensuring they meet scope, schedule, and budget requirements., • Supervise and mentor project teams, fostering a collaborative and productive work environment., • Gather and define project requirements by liaising with stakeholders to ensure clear understanding of objectives and deliverables., • Conduct root cause analysis to identify issues affecting project timelines or quality, implementing corrective actions as necessary., • Utilise project management software such as Microsoft Project, Primavera P6, Jira, and Smartsheet to develop schedules, track progress, and report on project performance., • Manage resources effectively across projects, including personnel, budgets, and tools like SharePoint, Confluence, Workday, and ServiceNow., • Apply various project management methodologies including Waterfall, SAFe (Scaled Agile Framework), and organisational standards like Project Server., • Analyse data using SAS or other analytical tools to inform decision-making processes., • Communicate project status clearly through presentations and reports to stakeholders at all levels., • Ensure compliance with organisational policies on cost control, risk management, and quality assurance throughout the project lifecycle. Essential • Have an existing enhanced Developed Vetting (eDV) security clearance, • Strong organisational, leadership, communication and interpersonal skills being a team motivator capable of building strong relationships with peers, customers and suppliers at all levels., • Demonstrable knowledge working within software development teams that diligently apply Scrum and Agile principles, practices, techniques and methodologies., • Experienced in the principles of Project/Task based Management, Risk Management, MS Project, Programme Performance Reviews and Cost Account Management., • Experience of managing multiple projects and programmes in a controlled environment, making best use of recognised methods, e.g. PRINCE2, • Sound knowledge of PMO disciplines and techniques., • Able to lead and support problem solving of complex issues across functional boundaries, to summarise and identify key concerns and follow through with the development and execution of corrective action plans to resolve issues., • Sound judgement skills, understanding when to own and brief and when to escalate., • Able to rapidly assimilate information, culture and process, • We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

Work with TwinStream’s agile delivery managers to ensure seamless interaction between managed service provision and project delivery. Ensure continuous delivery of updates into the test, reference and production systems. Working at the customer site with a team of up to 10 TwinStream engineers, th

The Service Manager will be the primary on-site TwinStream representative working with customer teams and other suppliers to oversee the delivery of the service and deliver continuous service improvement. Working with TwinStream’s agile delivery managers to ensure seamless interaction between mana

A technology service provider is searching for a DV Service Delivery Manager to oversee a team of engineers in Cheltenham. This role requires DV clearance and experience in public sector service provision. You will be responsible for managing service delivery and ensuring customer satisfaction.

The IT Senior Support Analyst is a crucial role within our UK Regional team, responsible for delivering advanced technical support and ensuring the highest standards of service delivery. The IT Senior Support Analyst will report to UK Regional Service Delivery Manager, deputising in their absence an

Northrop Grumman has an immediate need for an IT Service Delivery Manager to lead the IT Service Management and first-line support teams for IT services delivered in the Northrop Grumman's businesses in the EMEA Region (Europe, Middle East and Africa). You will be responsible for service delivery in

Position: Senior Funeral Director Location: Selim Smith Funeral Directors covering three branches in the Cheltenham and Gloucester area Job Type: 38.33 Hours per week Salary: £33,000 per annum We are looking for a compassionate and committed Senior Funeral Director to join our team at Selim Smith , as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence. Why This Role Matters... As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement. Your Impact and Responsibilities... As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team. This is an excellent development opportunity for someone ready to step into a managerial role, with clear progression towards a Business Leader or Cluster Manager position. You'll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after. As a Senior Funeral Director, you will: • Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements are respectful, appropriate, and reflect the client's wishes • Oversee branch standards and ensure timely, high-quality care of the deceased • Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care. • Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's • Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination • Support the Cluster Manager in overseeing branch performance, audits, and compliance processes • Identify service gaps and recommend improvements to processes and training • Take responsibility for ensuring funeral plan banks are replenished • Ensure all team members are Funeral Plan Consultant (FPC) trained. Skills and Knowledge... • Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery. • Empathetic, service-oriented, and committed to excellent client outcomes • Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness. • Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations. • Confident working independently and thrives on delivering results. • Flexibility to work evenings, weekends and on-call. • Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry. What We Offer... • Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. • Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. • Travel: Company pool car to be available for inter-branch travel. • Private Medical Cover: You'll have access to comprehensive Bupa private medical cover, because looking after you is part of how we care. • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. • Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays. • Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to upholding the highest standards, which we achieve by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be asked to provide your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. INDSFD TPBN1_UKTJ

A market-leading distributor within the UK and Ireland facade sector is looking to appoint a Sales Office Manager for its Cheltenham branch. This is a high-impact role at the centre of a busy sales office, offering genuine autonomy and visibility. You will be the focal point for day-to-day sales operations, customer service and order progression, working closely with the Branch Manager, Area Sales Manager and wider supply chain to ensure outstanding service and strong commercial performance. The business is part of a larger, well-established group and is investing in growth, people and process. If you enjoy a fast-paced environment, thrive on building relationships, and want a role where you can drive results while developing a team, this is an excellent opportunity with a strong benefits package and clear long-term progression. Sales Office Manager Salary & Benefits Salary: £30,000 - £35,000 23 days holiday plus Bank Holidays, with additional days for long service Salary sacrifice pension scheme Life assurance Health cash plan Retail discounts Employee assistance programme Cycle to work scheme Electric car leasing Full time, permanent role Sales Office Manager Job Overview Support the Branch Manager with day-to-day management across the branch Proactively build and manage the sales pipeline alongside the Area Sales Manager Project manage customer orders from enquiry through to delivery Ensure internal processes are followed and system records are accurate and up to date Raise and process sales quotations, purchase orders, delivery notes and PODs as required Liaise closely with the designated fabrication centre to ensure orders are produced and delivered on time, meeting quality standards Build strong customer relationships, including face to face meetings, to increase opportunities and protect or improve margin Provide a consultative, service-led customer experience across all interactions Train, develop and motivate junior sales team members in the sales office Attend meetings and support wider branch activity as required Ensure legal, regulatory and statutory obligations are met, including health and safety responsibilities Keep up to date with industry trends and participate in training and professional development Sales Office Manager Requirements Minimum 2 years' experience in a similar role within a fast-paced sales environment Proven experience exceeding sales targets and managing sales activity day to day Strong commercial awareness with excellent negotiation skills Confident project managing multiple customer orders and priorities simultaneously High attention to detail with strong numeracy and accurate administration Strong IT skills including Microsoft Office and Excel Experience using ERP and CRM systems, NetSuite is advantageous Experience buying and selling construction products is highly desirable Strong written and verbal communication skills Comfortable supervising, developing and supporting a team Proactive and organised, able to work under pressure and meet deadlines Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2025 , we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our feels like family ethos and our commitment to Doing It Right across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year. TPBN1_UKTJ

Enterprise Architect Manager £Up to £95,000 GBP Onsite WORKING Location: Bristol;Cheltenham;Gloucester , Bristol, South West - United Kingdom Type: Permanent Join a global professional services organisation recognised by Fortune as one of the World's Most Admired Companies , reflecting a long-standing reputation for excellence, innovation, and leadership in delivering high-impact transformation across government and secure environments. With deep expertise in enterprise architecture, technology strategy, and complex programme delivery, this organisation helps shape the UK Government's most critical Defence and National Security initiatives. Key Details Role: Enterprise Architect Manager - Defence and National Security Locations: London, Bristol, Cheltenham, or Manchester Clearance Requirement: Developed Vetting (DV) Role Type: Permanent The Role - Enterprise Architect Manager - Defence and National Security As an Enterprise Architect Manager - Defence and National Security , you will work at the intersection of business strategy, technology, and data, helping define enterprise architecture vision, roadmaps, and operating models across complex government programmes. You will lead architectural thinking in secure environments, influence senior stakeholders, and ensure technology and data platforms deliver real, measurable value. This role is ideal for an Enterprise Architect Manager - Defence and National Security who thrives on combining strategic thinking with practical delivery and enjoys shaping enterprise-wide outcomes that directly support national security. What You'll Be Doing as an Enterprise Architect Manager - Defence and National Security As an Enterprise Architect Manager - Defence and National Security , you will: Translate business strategy into enterprise architecture vision, target states, and transformation roadmaps Assess the impact of strategic change across business, application, data, technology, infrastructure, and operations Lead the development of enterprise architecture blueprints, illustrating end-to-end technology landscapes, integrations, and data flows Provide architecture leadership across complex digital reinvention and transformation programmes Develop value cases and investment justifications to support executive decision-making Apply Lean and Agile enterprise architecture principles across complex technology environments Conduct end-to-end vendor and platform assessments across technology, data, and integration layers Act as a trusted advisor between business, technology teams, and third-party suppliers Establish and apply enterprise architecture governance, balancing standards with business outcomes Lead the design and governance of enterprise data platform capabilities, including integration, automation, security, and compliance Define and support implementation of enterprise architecture operating models Deliver enterprise architecture maturity assessments and improvement roadmaps Stay current on industry trends and emerging technologies, identifying opportunities to drive innovation and change Key Requirements The successful Enterprise Architect Manager - Defence and National Security will combine strong enterprise architecture expertise with the credibility to operate confidently in secure government environments. You will have: Experience working within secure UK Government environments (e.g., Defence, Public Safety, National Security) Hands-on experience across one or more architecture domains: Business, Application, Data, Technology Background in large-scale, complex, or highly sensitive transformation programmes Strong stakeholder management and communication skills, capable of influencing senior audiences Experience working across multi-disciplinary teams and operating at different levels of architectural abstraction Knowledge of hyperscale and enterprise platforms (e.g., SAP, Workday, Oracle, Salesforce, public cloud) An inquisitive mindset with interest in emerging technologies such as AI, data, cloud, automation, and robotics Experience contributing to or designing AI-enabled solutions Developed Vetting (DV) clearance Set Yourself Apart We are particularly interested in candidates who have: Deep knowledge of secure UK Government technology landscapes Previous consulting experience in enterprise architecture or technology strategy Experience with Government Service Manual, Technology Code of Practice (TCoP), and UK Digital/Data strategies Experience in enterprise architecture initiatives such as application rationalisation, re-platforming, modernisation, or data architecture transformation Exposure to business capability models, process taxonomies, and maturity assessments Hands-on experience with data platform architecture, including data quality, metadata, security, privacy, and compliance Understanding of public and private cloud architectures Experience using enterprise architecture tools such as LeanIX, Avolution, Orbus, Bizzdesign, or similar Relevant certifications (e.g., TOGAF, COBIT, DCAM, AWS/Azure/GCP architecture) Knowledge of DAMA-DMBOK Why Join as an Enterprise Architect Manager - Defence and National Security? Join a consulting organisation recognised by Fortune as one of the World's Most Admired Companies Shape enterprise architecture and technology solutions that underpin the UK Government's most critical Defence and National Security programmes Work within a collaborative, high-performing team of architects, strategists, and consultants Access structured career progression within a global advisory network Be part of an organisation committed to innovation, inclusion, and continuous professional development This is a permanent role for candidates with DV clearance , offering the opportunity to work on some of the most challenging and high-impact programmes in the UK. Reference: AON/AMC/EnterpriseArchDV #aaon TPBN1_UKTJ

Permanent | Full-Time Location: Cheltenham Hours: Monday to Friday, 08:30 - 17:00 Salary: £26,000 - £30,000 - DOE The Company A well-established specialist supplier within the construction materials and building products sector is seeking to strengthen its internal sales function following a recent strategic restructure. Operating as part of a wider group, the business has over two decades of continuous growth and is recognised for its technical expertise across cladding, faades and external building solutions. This creates an excellent opportunity for a motivated Internal Sales Executive to play a key role in the next phase of growth. The Role Reporting into the Sales Office Manager, the Internal Sales Executive will support both the Sales Office Manager and Area Sales Manager with day-to-day sales activity and project coordination. Initially, the role will report into a senior Branch Manager with extensive industry and product experience. This is a 100% office-based role, suited to someone with transferable experience from builders' merchants, timber merchants, construction materials or related sectors. Faades or cladding experience would be highly advantageous but is not essential. The business is looking for someone dynamic, quick to learn, positive in attitude and keen to build a long-term career within the organisation. Package & Benefits Salary of £26,000 - £30,000 No commission or bonus initially (new performance-based bonus structure in development) 23 days' holiday (increasing with length of service) plus bank holidays Holiday year runs January-December Christmas shutdown (typically 4 days) deducted from annual entitlement Life assurance at 2x annual salary Salary sacrifice pension scheme (launching February 2026) Retail discount schemes EV leasing scheme after 6 months' service (subject to criteria) Cycle to work scheme Eyecare vouchers & flu vouchers Medical cash plan Company events and wellbeing support Key Responsibilities Build, maintain and grow strong relationships with customers, suppliers and internal branch teams Process sales orders and projects from quotation stage through to on-site delivery Prepare accurate and timely quotations aligned with commercial targets Manage live projects using company systems, ensuring accuracy and proactive communication Liaise regularly with customers and suppliers via telephone and email (telephone confidence is essential) Work comfortably toward sales targets in a fast-paced environment Coordinate with other branches to monitor stock, availability and lead times Support the wider sales team with administrative tasks and reporting Uphold high standards of timekeeping, attendance and professional presentation Person Specification Essential: Proven internal sales experience with transferable skills Background within builders' merchants, timber merchants, construction materials or similar environments Strong verbal and written communication skills Confident using the telephone as a primary sales and relationship-building tool High attention to detail and accuracy Positive, proactive and eager-to-learn mindset Strong organisational skills and ability to manage multiple tasks Proficient with Microsoft Office, particularly Excel Strong customer service focus Right to work in the UK without sponsorship Desirable: Experience within faades, cladding or external building products Ability to drive and travel to other branches, customers or suppliers to support future career progression Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Removals Branch Manager / Operations Manager Salary: Competitive, depending on experience Location: Gloucestershire Start: ASAP Take the lead of a high-performing removals branch or step into a wider operations role with a well-established removals business. This role offers real autonomy, a supportive leadership team, and clear progression tailored to your experience and ambitions. What youll do: Plan and schedule domestic, commercial and international moves, including part loads, surveys and special projects. Lead, brief and support crews and office teams; set rotas, allocate vehicles, materials and resources to maximise utilisation and service. Own the customer journey end-to-end: enquiries, quotations, follow-ups, insurance guidance, issue resolution and post-move care. Keep operations safe, compliant and efficient: H&S, RAMS, vehicle and driver standards, training, audits and continuous improvement. Manage performance and costs: margins, KPIs, stock and materials, supplier liaison and simple, focused reporting. Drive local business development in tandem with head office marketing; nurture repeat and referral work What you need: Proven removals experience with responsibility for people, planning and service delivery; supervisory or managerial background preferred. Calm organiser with excellent communication skills and confident telephone manner; comfortable with industry software and Microsoft tools. Hands-on leader who sets standards, supports the team and solves problems quickly. Survey experience and knowledge of insurance options are advantageous. Full UK driving licence; higher licences, BAR standards knowledge or H&S qualifications are a plus. Why youll love this role: A genuine say in how the branch runs and how operations evolve. The ability to tailor your remit: start as Branch Manager or Operations Manager, with progression linked to clear, achievable milestones. Competitive package with benefits, training and long-term career growth. How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. *If youd like to know more about this Removals Branch Manager / Operations Manager role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Keywords / alternative titles: Removals Branch Manager, Operations Manager, Removals Operations Manager, Branch Operations Lead, Multi-Site Operations Manager TPBN1_UKTJ

About the Role As a Service Manager (Supported Living), you will be responsible for delivering a high-quality, CQC-compliant supported living service across allocated supported living houses. You will lead and support Support Workers, ensure care planning and risk management are robust, and maintain strong relationships with service users, families, and local authorities. You will work closely with the Deputy Manager, Registered Manager, and Director, contributing to audits, rotas, safeguarding responses, and service reviews. This is a hands-on leadership role, requiring flexibility, sound judgement, and the ability to make decisions that positively impact service users lives. About Sky Vigil Care Ltd Sky Vigil Care Ltd is a CQC-registered health and social care provider delivering high-quality supported living and domiciliary care services across Gloucester and surrounding areas. We are committed to providing safe, person-centred, and empowering support that enables individuals to live independently with dignity and choice. We place strong emphasis on regulatory compliance, staff development, and continuous improvement, creating a supportive working environment where our teams can thrive while delivering outstanding care. Key Responsibilities Service Delivery & Compliance Ensure all service users have up-to-date care plans and risk assessments, reviewed at least annually or sooner if required Maintain compliance with CQC regulations, the Health and Social Care Act 2008, and internal policies Maintain up-to-date knowledge of STOMP, STAMP, and Oliver McGowan training requirements Staff Management & Development Line manage Support Workers through regular supervision, performance monitoring, and support Complete unplanned supervision where performance concerns are identified and escalate appropriately Ensure staff complete Care Certificate training and all mandatory role-specific training Support staff retention through effective leadership, coaching, and mentoring Quality Assurance & Auditing Complete monthly audits for allocated houses by the 10th of each month Act on audit findings, compliments, and concerns Ensure care documentation is updated following audits and reviews Operational & Stakeholder Engagement Contribute to rota to ensure staffing levels meet service requirements Attend and contribute to monthly management meetings Conduct service user reviews with Local Authority Social Workers Liaise with Deputy Manager and Registered Manager on safeguarding concerns, ensuring timely and accurate responses Complete assessments and property viewings for new service users when required Care & Professional Practice Provide direct care to service users as required Maintain confidentiality and professional standards at all times Promote health and safety and equality and diversity across services Skills, Experience & Knowledge Required Strong understanding of CQC regulations and supported living services Experience developing person-centred care plans and risk assessments Experience supervising and supporting Support Workers Ability to work unsupervised, make decisions, and manage competing priorities Excellent verbal and written communication skills Confident using ICT systems (Word, Outlook, Excel) Ability to work effectively under pressure Positive, proactive, and solution-focused approach Desirable NVQ Level 3 in Health & Social Care (or willingness to complete) Experience with on-call responsibilities Experience coaching, mentoring, and inducting new staff TPBN1_UKTJ

About the Role As a Service Manager (Supported Living), you will lead and manage allocated supported living services, ensuring high-quality, CQC-compliant care. You will provide hands-on leadership, support staff, maintain robust care planning and risk management, and foster strong relationships with service users, families, and local authorities. You will work closely with the Deputy Manager, Registered Manager, and Director, contributing to audits, safeguarding, staffing rotas, and service reviews. This is a hands-on leadership role requiring flexibility, sound judgement, and the ability to make decisions that positively impact service users lives. About Sky Vigil Care Ltd Sky Vigil Care Ltd is a CQC-registered health and social care provider delivering high-quality supported living and domiciliary care services. We are committed to safe, person-centred support that empowers individuals to live independently with dignity and choice. We focus on regulatory compliance, staff development, and continuous improvement, creating a professional and supportive environment where teams can thrive while delivering outstanding care. Key Responsibilities Service Delivery & Compliance Maintain up-to-date care plans and risk assessments, reviewed at least annually or sooner if needed Ensure compliance with CQC regulations, Health & Social Care Act 2008, and internal policies Maintain knowledge of STOMP, STAMP, and Oliver McGowan requirements Skills, Experience & Knowledge Required Strong understanding ofCQC regulationsand supported living services Experience inperson-centred care planning and risk assessment Proven experiencesupervising and supporting staff Ability towork independently, make decisions, and manage priorities Excellentverbal and written communication skills Confident usingICT systems(Word, Outlook, Excel) Ability towork effectively under pressure Positive, proactive, and solution-focused approach Staff Management & Development Line manage Support Workers, including supervision, performance monitoring, and coaching Conduct unplanned supervisions for performance concerns and escalate appropriately Ensure staff complete Care Certificate and all mandatory training Promote staff retention through effective leadership and mentoring Quality Assurance & Auditing Complete monthly house audits and act on findings, compliments, and concerns Ensure care documentation is updated following audits and reviews Operational & Stakeholder Engagement Contribute to staff rota planning to meet service requirements Attend and contribute to monthly management meetings Conduct service user reviews with Local Authority Social Workers Liaise on safeguarding concerns to ensure timely and accurate responses Complete assessments and property viewings for new service users when required Care & Professional Practice Provide direct care to service users as required Maintain confidentiality and professional standards at all times Promote health and safety, equality, and diversity across services Desirable NVQ Level 3 in Health & Social Care (or willingness to complete) Experience with on-call responsibilities Experience coaching, mentoring, and inducting new staff Why Join Sky Vigil Care Ltd A supportive and professional working environment Commitment to training, development, and career progression Opportunity to lead and shape high-quality, person-centred care Be part of a values-driven, growing care provider TPBN1_UKTJ

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