Service delivery manager jobs in GloucesterCreate job alerts

The Service Desk Manager is responsible for leading and managing the ICT Service Desk team, ensuring delivery of high-quality support services and customer satisfaction. We are looking to recruit a Service Desk Manager on an initial 12 month contract for a technology driven public sector organisatio

Reporting to the MD, you will act as a hands-on manager, encouraging and motivating a team of (at least 4) Customer Service staff as they process b2b client orders, from enquiry, quotation, design, creation and delivery. With exciting plans for the future, they are currently recruiting for an enthus

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years - Have no more than 6 points on your licence.

We are looking for a Generation Engineer (Mechanical Engineer) to cover the south region including Bath, Gloucester , Slough Areas. Job Role Reporting to Operations Manager The Company is seeking an experienced individual to maintain and repair large reciprocating internal combustion generators. Facilities range from 100kW to 20MWe. The largest generator rating in the fleet is currently 2.5MWe. The premise of the role is to take responsibility for repair, maintenance and ultimately operational availability for generation assets in the fleet. To maximise electrical production and reduce operational costs by taking responsibility (when this is commercially beneficial) for the operation and maintenance of as much plant and equipment possible. Key to this will be our ability to operate and maintain our own generating assets, gas processing plant and electrical systems. To ensure the operation and maintenance of all operational generation assets, plant, heat transfer equipment and gas systems to achieve maximum safe electrical output The aim of the Company is to develop a successful, sustainable and profitable business based on gas utilisation, O&M Services, Solar and Energy Storage. The company is looking for clean, safe and well-run facilities which exceed performance targets, satisfy customer expectation and are complemented be comprehensive written record of intervention. Replace worn components as required (due to wear, failure, schedule). e.g. cylinder heads, piston/liner packs, turbochargers, exhaust and induction systems, oil pumps, and intercoolers. Lead the overhaul of reciprocating generating assets Day to day maintenance and operation including but not limited to; fault location, diagnosis, and rectification. Planned maintenance delivery and breakdown response for generation assets, with minimum outages. Seek guidance and advice from the Engineering and Management team in anything you are unsure of. Avoiding unnecessary expenditure by using skills and tools available within the company. Listing and ordering the correct components, gaskets and incidentals for scheduled overhaul and repairs. Ensuring a stock of essential spare parts is replenished and available should there be a breakdown and/or unscheduled overhaul required. A commitment to Health, Safety Quality and Environmental practices following all procedures and using your own judgement. Reducing the companys reliance on contractors wherever this is economically prudent. Compliance and implementation of legislation and company protection procedures with a proactive approach to maintaining, monitoring, reporting and auditing. A commitment to continuous enhancement of skills and knowledge, and that of the team members working with you. Managing your time and travel effectively, staying away from home when appropriate. Utilisation and compliance of the companys operations and maintenance procedures, manuals, record keeping and stock control systems. Execution of all generation asset maintenance and overhaul and the use of Operations staff to undertake minor/major maintenance of assets as required. Maintenance and repair of mechanical, heat and electrical plant, including pumps and motors. Recommissioning of overhauled assets and associated equipment. Conduct emissions monitoring of generation assets. Training, support and supervision of area staff to undertake maintenance and simple fault finding. Provide emergency call out cover to respond to generation asset failure/outage. Ordering and cost control of spares and stock management. Maintenance and inspection of LV electrical equipment (subject to training and competency). Operation of HV switchgear (subject to training and competency). Representing the company in a good light by maintaining clean, well run sites, engaging with customers and the general public. Contractor supervision. Implementation of HSQE systems. Compliance and implementation of company environmental protection procedures with a proactive approach to response, maintaining, monitoring, reporting and auditing, and updating company systems. Requirements Extensive experience with leading the overhaul of reciprocating generating asset in a field service environment Knowledge of MWM/CATCG/MTU equipment Familiar with Electrical, Heat and Mechanical maintenance. Fault location, diagnosis and rectification Gassafe accreditation (or ability to complete accreditation within probation) Electrical skill or relevant experience in the field. Familiar with electric control systems 12v DC 415v AC 30 Computer literate. Hold full UK drivers licence TPBN1_UKTJ

The client This client is a well-established and highly respected provider of electrical and mechanical services across the UK, known for delivering innovative and sustainable solutions in various sectors including residential, commercial, industrial, and infrastructure. With a strong reputation for excellence and quality, the client has earned trust from clients nationwide, delivering bespoke solutions that drive forward the future of building services. Operating from their office just outside of Bristol, the business fosters a culture of collaboration, integrity, and dedication to excellence, supporting both clients and employees with a forward-thinking approach. By joining this client, youll be part of a team that is committed to shaping the built environment and delivering outstanding service on high-impact projects. The role We are seeking an Mechanical Contracts Manager to join this clients growing team based just outside of Bristol. In this role, youll be given the opportunity to lead high-profile projects, delivering electrical installations and solutions across various sectors. This role is perfect for someone who thrives on variety, enjoys challenges, and seeks the opportunity to progress in a supportive, forward-thinking environment. Heres what youll be doing: Project Leadership: Take full responsibility for delivering electrical contracts from inception to completion, overseeing installation, commissioning, and handover while ensuring compliance with client specifications and all relevant industry standards. Client Relationship Management: Build and maintain strong working relationships with clients, contractors, and stakeholders, ensuring clear communication and delivering projects that consistently exceed expectations. Project Oversight: Manage all facets of mechanical project delivery, including budgeting, scheduling, procurement, and resource planning, ensuring works are completed safely, on time, and within budget. Technical Oversight: Apply your in-depth knowledge of mechanical systems to guide project teams, ensuring designs, installations, and upgrades are carried out to the highest standards of safety, quality, and performance. Proactive Problem Solving: Anticipate and resolve technical and logistical challenges, introducing innovative solutions that ensure smooth project delivery and continuous client satisfaction. Team Management: Lead and coordinate a team of engineers, subcontractors, and site personnel, fostering a collaborative and high-performing project environment. Health & Safety Leadership: Champion a strong health and safety culture, ensuring all activities comply with current legislation and best practices throughout the project lifecycle. Continuous Development: Keep abreast of emerging technologies, evolving regulations, and industry trends, contributing to ongoing improvements in service delivery and reinforcing the businesss position as a trusted leader in electrical contracting. The package This client values the contributions of their team and offers a competitive salary and comprehensive benefits package, including: Salary : £65,000 - £73,000, depending on experience. Bonus : Performance-related bonuses to recognise your impact and achievements. Healthcare : Private healthcare and wellness programmes designed to support you and your family. Pension : A flexible retirement plan to help secure your future. Holiday Allowance : Generous holiday entitlement with the option to purchase additional days. Family Benefits : Enhanced parental leave and family-friendly policies to support your personal life. Work-Life Balance : Hybrid working options and flexible hours to help you maintain a healthy balance between work and home life. Career Development : This client offers excellent career progression opportunities, with access to continuous learning and development to support your growth within the company. What you'll need to succeed Educational Background : A relevant qualification in Mechanical Engineering, Building Services, or a related field. Experience : Significant experience in electrical contracts management within the building services sector, with a proven track record of successful project delivery. Skills : Strong leadership, communication, and organisational skills, with a deep understanding of electrical systems and construction processes. Knowledge : Familiarity with building services engineering standards, regulations, and health and safety requirements. A solution-focused, proactive mindset is essential. What do you do now? If you're ready to take on an exciting and rewarding challenge with a leading building services company, click apply now or contact us for a confidential discussion about how this role could be the perfect next step in your career. TPBN1_UKTJ

At Agincare, we believe great care starts with great leadership. Following recent acquisitions in Gloucester, were expanding our footprint and seeking a dynamic, experienced Operations Manager to oversee a portfolio of Care and Nursing Homes across Gloucestershire.This is a pivotal leadership role where youll guide and support our Registered Managers, ensuring safe, person-centred care that meets regulatory standards and exceeds expectations. Youll be instrumental in building strong staff teams, maintaining high-quality service delivery, and fostering excellent relationships with residents, families, and local partners.What Youll Be DoingAs Operations Manager, youll play a vital leadership role in ensuring our care services are consistently safe, responsive, and high-quality. Your responsibilities will include:Leading, mentoring, and empowering Registered Managers across multiple Care and Nursing Home sites, ensuring they are supported, motivated, and equipped to lead their teams effectively.Maintaining full compliancewith all CQC regulations, safeguarding protocols, and statutory obligations, while promoting a strong culture of accountability and continuous improvement.Driving recruitment, retention, and workforce development strategies, ensuring each service is adequately staffed with skilled, compassionate individuals who reflect our values and commitment to excellence.Managing and resolving escalated concerns, including complaints or safeguarding issues, ensuring outcomes are handled sensitively, promptly, and in line with company policies.Championing operational performance, using tools like audits, KPIs, and structured service reviews to monitor quality, identify areas for improvement, and implement positive change that benefits both staff and residents.This is a hands-on, high-impact role where your leadership will directly shape the experience of those who live and work in our services.What Youll BringWere looking for someone with multi-site, senior management experience in the care sector, a strong understanding of regulatory frameworks, and a hands-on approach to team and service development. You will also have extensive knowledge of CQC regulations, particularly in reference to a care home setting.If youre passionate about high standards, strategic in your thinking, and ready to make a lasting impact wed love to hear from you.About AgincareWere a family run business that's been caring and supporting people since 1986.With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.All of our care services are regulated by the Care Quality Commission (CQC).Equal opportunities are important to us at Agincare and we welcome applications from all.TPBN1_UKTJ

To support the Clinical Team Manager and deputy in providing person centred and high quality health care services to all service users on the team caseload. To participate in the delivery of a specialist learning disability service through the support and implementation of positive behavioural suppo

We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. Service Delivery Manager (Anaplan Managed Se

We are looking for an experienced Service Delivery Manager to oversee the delivery of managed service contracts. Service Delivery Manager – Associate. Proven experience in service delivery management, preferably in a complex, mission-critical environment.

Focusing on reducing costs, improving service delivery, and encouraging innovation. Ensuring compliance with legislative requirements of security services and programme delivery across the estate. Managing supplier delivery within the Critical Security Infrastructure (CSI) Programme, ensuring contra

PS Project Manager/Service Delivery Manager. PS Project Manager/Service Delivery Manager. PS Project Manager/Service Delivery Manager.

Are you the kind of IT professional who thrives under pressure, lives for solving problems, and delivers service with a smile—even when the pressure's on? If you're a fast-moving, service-obsessed delivery manager who’s hungry to grow, innovative, and wants to make a real impact, we want to hear

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. Project Manager – Adults Social Care - 37 hours. Please click on the APPLY button to be directed to the Civil Serv

Northrop Grumman has an immediate need for an IT Service Delivery Manager to lead the IT Service Management and first-line support teams for IT services delivered in the Northrop Grumman's businesses in the EMEA Region (Europe, Middle East and Africa). You will be responsible for service delivery in

Manage vendors and contracts to ensure best value delivery of services. Lead multinational teams to deliver the IT services for the Transformer Finance, Supply Chain and Operations portfolio. Oversee Transformer-related report development by managing user requirements and working with development te

Service Delivery Manager, north east england. Zenith People are looking to recruit a Service Delivery Manager to play a key role in supporting field engineers with both maintenance and project operations. This role will involve coordinating planned maintenance schedules, managing breakdown responses

This role heads up the Service Desk team and ensures high quality service delivery to our clients while maintaining our strong team spirit. Service Desk team, ideally in legal or professional services. Draft and send well thought-out service desk communications that considers the audience and the me

Graduate Service Delivery Manager. Establish professional stakeholder relationships with clients and residents through exceptional service delivery.

Northrop Grumman has an immediate need for an IT Service Delivery Manager to lead the IT Service Management and first-line support teams for IT services delivered in the Northrop Grumman's businesses in the EMEA Region (Europe, Middle East and Africa). You will be responsible for service delivery in

We’re looking for a proactive Service Delivery Manager to oversee key managed service contracts, ensuring high-quality delivery, client satisfaction, and continuous improvement. Experience in service delivery management, preferably in IT or managed services. Service Delivery Manager – SC Cleared

We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. Lead and manage the IT service delivery team to meet SLAs and KPIs. Proven experience in IT service delivery or operations managemen

The Service Delivery Manager will be responsible for delivery of the Scope of Works and all associated contracted SLA’s and KPI’s as agreed with the Clients in the Insurance industry and requires the successful candidate to be MCC Qualified. We are looking for a Service Delivery Manager to join

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager at Medequip Con

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. A

Working alongside policy, strategy, service delivery and cross-government digital areas we are designing the health and disability services of the future looking to how we can make improvements and release value early and regularly while we aim towards a future vision of joined up services which mee

Service Catalogue Delivery Manager - SC CLEARED. Service Catalogue Delivery Manager - SC CLEARED. Service Catalogue Delivery Manager - SC CLEARED.

As a Service Delivery Manager, you will play a crucial role in ensuring that our services deliver exceptional value to our internal customers. Cloud Service Delivery Manager. Lead the Continual Service Improvement process to enhance service delivery;.

Northrop Grumman has an immediate need for an IT Service Delivery Manager to lead the IT Service Management and first-line support teams for IT services delivered in the Northrop Grumman's businesses in the EMEA Region (Europe, Middle East and Africa). You will be responsible for service delivery in

Regional Service Delivery Manager - Surrey - £47,142- Closes 23/10/2025. We are seeking a Regional Service Delivery Manager to lead the technical support and IT provision of a regional cluster of schools, playing a key part in the development and implementation of the Trust’s IT strategic vision

Manages the delivery of services to ensure that SLAs (service level agreements) and KPI (key performance indicators) are met or exceeded; ensures that all sustainment teams have a clear understanding of requirements; builds and maintains strong relationships, is responsible as a CAM for relevant acc

Veolia UK is inviting applications for the Graduate Service Delivery Manager role. Establish professional stakeholder relationships with clients and residents through exceptional service delivery.

Meetings & Events Service Delivery Manager, EMEA, Amazon Meetings and Events. Maintain excellent service delivery standards in a critical, client-facing setting. Technical Delivery Manager – Integration/Typescript/Forward Deployment.

The End User Compute (EUC) Service Desk Manager reports into the Head of IT and is responsible for managing and leading the IT Service Desk team to deliver high-quality, customer-focused support services. Drive continual service improvements through automation, self-service solutions, knowledge base

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. The enterprise service manager will work wi

At least 1 year of experience as a Service Delivery Manager or Project Manager in an IT software environment (preferably ERP).

Our ideal candidate will be an experienced, confident leader with a passion for delivering operational excellence and outstanding customer service. A passion for food and service excellence. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK &

Overview of Contract Management and Partner Delivery (CMPD). Manage differing stakeholder views constructively to support delivery and maintain momentum. Communicate confidently and clearly, both verbally and in writing, to influence decisions and support delivery.

We are looking for an IT Service Delivery Manager to join our friendly and dynamic team at Waterstones in Solihull. Oversee the delivery of IT services, including incident management, service requests, and problem resolution. You will be responsible for overseeing all aspects of IT support within Wa

XPS are seeking a skilled Service Delivery Manager to lead the delivery of high-quality pension administration services. The Service Delivery Manager ensures efficient pension administration for assigned clients, maintaining service levels, compliance, and client satisfaction. Job profile for Servic

A passion for food and service excellence. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. Catering, Facilities, and Retail services on base.

The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. Telent are now looking for an IT Service Delivery Manager to join the team due to an

Account Support Manager (Home Delivery Service). Job Title Account Support Manager (Home Delivery Service). Home Delivery Service customers to retain and grow business whilst delivering value.

Strong track record delivering IT and software projects in consulting or services settings. Deep understanding of governance, commercials, and delivery metrics. Skilled in risk management, issue resolution, and navigating delivery complexity.

Support Senior Service Delivery Manager in review of any service delivery processes and workflows, identifying areas for optimization and implementing best practices. This job description may include references to other roles or opportunities for context, but the focus remains on the SOC Security Se

Produce performance reports, forecast trends and provide feedback to the Associate Director/Head of Service Delivery. Lead the implementation and management of long‑term service strategies. Manage service activity to meet financial targets and contractual KPIs.

Service Catalogue Delivery Manager - SC CLEARED. Service Catalogue Delivery Manager - SC CLEARED. Service Catalogue Delivery Manager - SC CLEARED.

Collaborate across business areas and grades to enhance service delivery in Debt Management. As the Business Delivery, Performance and Change Manager for Debt Management (DM), you will lead your team in delivering multiple high-profile initiatives aligned with business priorities and strategic objec

Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager. Are you passionate about redefining what great IT service delivery looks like?.