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IT Service Desk Analyst - 1st / 2nd line - Nottingham - Hybrid Working IT Service Desk Analyst with strong experience in an IT helpdesk or service desk support role is required by a leading company in Nottingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and to contribute to the team by providing excellent IT support. Experience required: • Minimum 6+ months experience in a similar 1st/2nd line IT support role., • Working with helpdesk software, MS Office 365 & Windows 11, • Excellent understanding of various systems and a passion for learning about new and upcoming technology and software, • Ability to find solutions and assist staff at all levels, • Excellent communication skills, • Ability to prioritise tasks and deliver on deadlines, • Provide 1st / 2nd Line IT Support via phone / email / service management tools, • Building and configuring desktops, • Provide Microsoft Office 365 support, • Carry out Active Directory tasks, • Able to support users remotely and on-premises, • Roll out software centrally and manually, • Offer user laptop health checks, • Adhere to firm wide security standards, • Managing all tasks via the helpdesk system, • Review ticket trends with the line manager and identify recurring issues They are looking to pay a starting salary of £27,000 - £32,000 + benefits. The role also offers Hybrid working, so 2/3 days in the office, the rest working from home. To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com Keywords - Service Desk / Helpdesk / IT Support / 1st Line / 2nd Line / Nottingham / Derby / Leicester Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer service. Role Highlights: • First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting., • Log and manage tickets accurately in the ITSM tool., • Escalate issues when needed and keep users updated throughout., • Strong communication skills and confidence on the phone., • Customer service experience (IT experience is a bonus). Perfect for anyone with a passion for technology and a desire to build an IT career.Apply now!

Service Desk / 1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer service. Role Highlights: • First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting., • Log and manage tickets accurately in the ITSM tool., • Escalate issues when needed and keep users updated throughout., • Strong communication skills and confidence on the phone., • Customer service experience (IT experience is a bonus). Perfect for anyone with a passion for technology and a desire to build an IT career.Apply now!

Geotechnical Engineer - Nottingham £28,000 - £38,000NottinghamFull-time | Permanent A new opportunity has opened for a Geotechnical Engineer to join a well-established multidisciplinary consultancy based in Nottingham. This role offers the chance to work on a wide range of ground investigation and geotechnical projects across residential, commercial, and infrastructure schemes. You will gain hands-on site experience, strong technical development, and clear progression opportunities within a supportive team. This is a great opportunity for a Geotechnical Engineer to work on a range of projects whilsit receiving support from a team of talented engineers, whilst passing on knowledge to graduates. This is an excellent opportunity for a Geotechnical Engineer looking to develop their technical skills and advance their career within a growing consultancy. Key Responsibilities • Carrying out and supervising ground investigations, • Soil and rock logging to current standards, • Desk studies and site walkovers, • Preparing factual and interpretative reports, • Foundation recommendations and geotechnical assessments, • Liaising with clients, contractors, and project teams, • Degree in Geology, Geotechnical Engineering, Earth Sciences, or related field, • Experience in ground investigation or geotechnical engineering, • Strong report writing and communication skills, • Full UK driving licence, • Competitive salary, • Structured training and career development, • Support towards chartership, • Company pension, • Flexible working options

First Line Support Assistant Location: Nottingham Salary: Up to £28,000 dependent on experience Hours: 37.5 hours per week (flexible hours) A Nottingham-based organisation is currently seeking a First Line Support Analyst to join it's team. The successful candidate will provide first-line technical assistance, supporting users via phone, email, and live chat. This role requires a strong customer-focused approach, with responsibility for diagnosing and resolving incidents efficiently and professionally, aiming for first-time resolution wherever possible and in line with agreed service level targets. This opportunity would suit a junior IT professional looking to develop their skills, a candidate with relevant IT qualifications seeking hands-on experience, or someone with existing first-line support experience looking to progress. Salary will be dependent on experience. Key Duties and Responsibilities Log, manage, and resolve incidents and service requests in line with internal processes Ensure incidents and requests are handled within agreed service level agreements Deliver a professional, consistent, and high-quality support service Maintain a positive customer experience throughout support hours Use knowledge articles, online resources, and team expertise to achieve first-time fixes where possible Escalate issues to second- and third-line support teams or external providers when required Contribute to the service desk knowledge base, identifying gaps and submitting new or updated documentation About the Candidate Experience in a first-line or relevant roleStrong communication skills with a customer-focused mindset Enthusiastic about developing a careerOrganised, proactive, and able to work effectively in a fast-paced environment This is an excellent opportunity to join an organisation that values development and offers structured training and ongoing support.

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively You will join a global IT team, supporting end users from all regions. As well as assisting our global end users you will also help shape and develop the services we provide, as it continuously improves and evolves. Key Responsibilities: • Provide exceptional network, hardware and software/application support to our employees via Email, Telephone, Microsoft Teams and in person., • Document IT processes, procedures, and solutions for use by others., • Work with the team and other departments to assist in developing automated ITSM processes., • Provide end-user training of applications as part of an on-boarding process to new employees of Klipboard, • Collaborate with colleagues across different time zones and cultures, projecting a professional image at all times, • Enjoy a dynamic work environment with the potential of rotating shifts that offer flexibility and variety. This may include evenings and weekends., • The potential of undertaking 24/7 on call with compensation., • Candidates will have the opportunity to travel to other Klipboard office locations, where necessary, • Be a key part of project work where required, working closely with the IT infrastructure and IT Security teams Essential • Excellent communication and interpersonal skills., • Proven experience as an IT Support Analyst or similar role covering:, • Windows 11, • Active Directory, • Microsoft 365/Entra, • End user device deployment and management, • Ability to investigate unfamiliar problems and generate an effective solution in a systematic and logical manner, • As well as being able to work effectively as a member of a team, they must also be able to organise and manage their own workload, • Exposure/knowledge of:, • Tanium, • ServiceNow ITSM, • ITIL V4 framework, • Administration of MacOS in an enterprise environment, • Microsoft intune/Endpoint Management You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes #LI-Hybrid

Kickstart Your Recruitment Career with Tradewind Recruitment in Nottingham Are you intrigued by the dynamic field of recruitment but unsure where to begin? Tradewind Recruitment is your ideal gateway! Based in Nottingham, we invite you to join our renowned Recruitment Consultant development programme, the Impact Academy. Collaborate with a highly experienced and supportive team boasting over 25 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we are a benchmark of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for 5 times and one of the UK's largest teaching agencies, we are committed to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a range of benefits and opportunities: • Competitive Salaries: Start with a £28,000- £30,000 base salary and realistic earnings of £35,000 to £40,000 in your first year., • Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success., • Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Nottingham's rich cultural heritage and vibrant city life, you can make the most of your free time!, • Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events., • Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: • Source and interview candidates for temporary and permanent roles., • Craft professional CV profiles for client marketing., • Increase candidate placements by working closely with our sales teams., • Meet weekly targets and KPIs set in conjunction with your manager. You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: • Business Development, • Margin Negotiation, • Visit Impact Training, • Safeguarding, • Managing Difficult Conversations At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Nottingham team and are eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Nottingham.

Ready to Leave the Classroom - But Not Education? Become an Education Recruitment Consultant with Tradewind Recruitment (Nottingham) Are you a teacher, ex-teacher or education professional thinking about your next step?Do you still want to support schools, help pupils succeed and use your teaching skills - just in a different, more flexible and better-rewarded way? At Tradewind Recruitment, many of our top-performing consultants are former teachers. They've successfully transitioned out of the classroom and into education recruitment, where their communication skills, organisation, resilience and relationship-building really shine. If you're ready for a new challenge, higher earning potential and clear career progression, this could be the career move you've been looking for. Why Teachers Thrive in Education Recruitment Teaching gives you the exact skills needed to succeed in recruitment: • Building strong relationships with schools and candidates, • Managing multiple priorities and deadlines, • Communicating confidently and professionally, • Problem-solving under pressure About Tradewind Recruitment Tradewind Recruitment is one of the UK's leading education recruitment agencies, supplying teachers and support staff to schools nationwide. • Sunday Times Top 100 Company (5 times), • One of the largest specialist education agencies in the UK, • Over 25 years of industry expertise The Impact Academy - Designed for Career Changers Our Impact Academy is a structured development programme built to support people new to recruitment, including teachers transitioning out of education. You'll receive: • Expert recruitment training, • Ongoing coaching and mentoring, • Clear targets with realistic expectations The Role: Education Recruitment Consultant In your first year, you will: • Recruit teachers and education staff for temporary and permanent roles, • Interview, screen and support candidates through placements, • Write professional CV profiles for schools, • Build long-term relationships with candidates and schools, • Work to achievable KPIs with your manager Salary, Commission & Benefits • £28,000 - £30,000 basic salary, • £35,000 - £40,000 realistic first-year earnings, • Commission from day one, • 35 days holiday + reduced hours during school holidays (4.5-hour days), • All-expenses-paid international incentive trips, • Friday drinks, free breakfast every day & strong wellbeing focus After year one, you'll move onto a dedicated Sales Desk with advanced training in: • Business development, • Negotiation and margins, • Safeguarding and compliance, • Managing challenging conversations Who We're Looking For This role is ideal for: • Teachers looking to leave the classroom, • Ex-teachers or supply teachers, • Education professionals (TA, SEN, pastoral, leadership), • Strong communication skills, • A resilient, motivated mindset We're currently recruiting for our Nottingham team and would love to hear from teachers ready for a new challenge. Submit your CV today for an immediate interview opportunity and take the first step towards a rewarding career in education recruitment with Tradewind Recruitment. Tradewind Recruitment Nottingham | Education Recruitment Consultant | Impact Academy

Location: Nottinghamshire - Onsite Are you a detail-driven Quality Engineer who loves improving processes, strengthening systems and making a genuine impact on product excellence? If you thrive in a fast-paced technical environment and want a desk-based role where your engineering mind really gets to shine, this could be your next move. We're supporting a leading precision engineering business that supplies into highly regulated sectors and they're looking to add a passionate Quality Engineer to their growing team. This is your chance to join a company that values continuous improvement, invests in it's people and champions a culture of accountability, clarity and excellence. What you’ll be doing In this varied role, you’ll be a key guardian of the company’s Quality Management System - ensuring compliance, enhancing processes, and supporting a strong right-first-time culture. Your day-to-day will include: Quality Management System • Maintaining and improving the QMS to AS9100, ISO 13485, ISO 9001 and FDA standards, • Reviewing and developing quality procedures, work instructions, and documentation, • Supporting internal, customer and regulatory audits, • Providing engineering support for manufacturing and inspection teams, • Leading First Article Inspections (AS9102), • Creating and reviewing control plans, inspection plans and acceptance criteria, • Supporting IQ/OQ/PQ validation activity, • Assuring validated state of manufacturing processes, equipment and software, • Leading investigations using 8D, Fishbone and 5 Why methods, • Implementing, verifying and closing CAPAs, • Supporting supplier qualification and audits, • Managing incoming quality concerns Essential: • Previous experience in a Quality Engineering role, • Strong understanding of inspection & test equipment, • Excellent communication and documentation skills, • Degree in Engineering, Quality or related field, • Six Sigma Green/Black Belt, • Auditor certification, • Experience in aerospace or medical devices, • Knowledge of AS9100, ISO 13485 & ISO 9001 You’ll join a supportive, forward-thinking engineering organisation where quality is truly valued - and where your ideas, expertise, and continuous-improvement mindset will make a visible impact.Other roles you might have applied for:Quality Assurance Engineer, Quality Manager, Quality Assurance Administrator, Q&A Engineer

Service Support Agent Location: Nottingham, (Assessable on public transport) Salary: £24,500 per annum Contract: Permanent Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours per week with one hours lunch) We are working with a growing business that is looking to recruit a Service Support Agent to join a large, collaborative support team. This role focuses on providing high-quality B2B technical and service support, acting as a key point of contact for business customers and ensuring issues are logged, managed, and resolved efficiently. Key Responsibilities: -Provide first-line service and technical support to B2B customers via phone, email, and ticketing systems -Log, update, and manage support tickets accurately, ensuring all actions are documented -Troubleshoot and resolve basic technical and service-related issues, escalating where required -Liaise with internal technical teams to ensure timely resolution of customer issues -Maintain a high standard of customer service and clear communication throughout the support process -Meet agreed service level agreements (SLAs) and performance targets -Contribute to knowledge bases and process improvements where appropriate -Work collaboratively as part of a large support team to ensure consistent service delivery Skills & Experience -Previous experience in a service desk, helpdesk, or customer support role (B2B environment desirable) -Strong communication skills, both written and verbal -Comfortable working with IT systems, CRM or ticketing tools -Ability to manage multiple tasks and prioritise effectively in a fast-paced environment -Strong problem-solving skills and attention to detail -A team-oriented attitude with a willingness to learn and develop technical knowledge Please get in touch today with your updated CV if you are interested in this role.

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to £700 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, part time studies, • No help desk support experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks Apply now and see if you qualify.

A chance to own and grow a busy Business Support desk and get rewarded for every win. • £26,000–£30,000 + uncapped commission and incentives, • Full-time | Nottingham | Office-based for first 3 months, then hybrid (1–2 days WFH), • Driving licence required About the Role This is a business support permanent desk, covering the Leicester area while being based in our Nottingham office. The market has loads of potential, so there’s plenty of business development involved — but that also means plenty of opportunity to make it your own, build a strong client base and see your commission grow. You’ll be handling the full recruitment process, working closely with both clients and candidates, and becoming the go‑to person for all things business support in your patch. What You’ll Be Doing • Reaching out to new and existing businesses to grow your Leicester client base, • Building long‑term relationships and understanding what clients really need, • Managing the full recruitment cycle for permanent roles, • Finding, interviewing and matching great candidates, • Working to targets that reflect your own growth and earning potential If you enjoy the buzz of bringing new clients on board and turning conversations into real partnerships, you’ll thrive here. What You’ll Get Back • A busy, high‑potential market with strong permanent hiring demand, • Uncapped commission with the ability to increase your earnings quickly, • Incentives for high performers — from cash bonuses to trips and team rewards, • A respected brand behind you, making conversations easier, • Tools, training and support to help you succeed from day one, • Wellbeing resources and access to private medical options, • Clear progression routes if you want to move into senior or leadership roles If you enjoy business development, like meeting people and want a desk with plenty of room to grow, we’d love to hear from you.

Field Services – Service Operations Lead Our Field Services – Service Operations Lead will oversee the planning, coordination, and execution of field service activities to ensure high-quality service delivery, operational efficiency, and an exceptional customer experience. This role is responsible for managing day-to-day field operations, optimising service processes, coordinating and managing the partner network, and driving continuous improvement across service workflows. Acting as the primary link between customers, internal teams, and field staff, the Lead ensures service commitments are met, SLAs are achieved, and all operations comply with company standards, safety regulations, and best practices. This position plays a critical role in enabling service excellence by improving operational throughput, reducing downtime, overseeing service quality, and implementing tools and processes that enhance productivity Key Responsibilities • You will be the primary escalation point for field-based service issues, delays, or risks., • Ensure SLA, KPI, and customer satisfaction targets are consistently met., • Coordinate with Service Desk and Technical teams to ensure seamless end-to-end incident and request fulfilment., • Oversee resource planning, including capacity management, cover, and skills alignment., • Drive first-time fix improvement and reduction of repeat visits., • Ensure field engineers comply with processes, safety standards, and documentation requirements., • Identify and implement operational improvements across tooling, workflows, and service delivery., • Provide clear operational reporting and insights to senior stakeholders., • Support onboarding, coaching, and performance management of field engineers., • Monitor and manage partner and customer performance to ensure service levels and contractual commitments are met., • Demonstrate ownership of contracts and commercial awareness, proactively managing commercial considerations and contractual commitments within service delivery. Knowledge, Skills & Experience Essential • Demonstrated knowledge of field service operations, service delivery models, and workflow optimisation, • Proficiency in service management platforms (e.g. ServiceNow), • Knowledge of SLA, KPI, and performance management frameworks, • Understanding of asset management, logistics, and inventory control, • Ability to drive continuous service improvement and process optimisation Key Attributes • Operational excellence mindset, • Exceptional communication and stakeholder management skills, • Highly organised with strong attention to detail, • Proactive, adaptable, and effective in a fast-paced environment, • Confident and credible when working with engineers, partners, and customers Additional Requirements This is both an internally facing leadership role and a customer-facing service role. Regular customer site visits are essential, and candidates must be willing to travel as required.

Role Summary We’re looking for a practical, electrically focused Engineering Technician to support the assembly, installation, and operation of a wide range of technical equipment used in testing and development work. The role involves hands‑on workshop activity, field deployments, and working with engineers to prepare, run, and maintain equipment at different sites. This position suits someone who enjoys varied work, travel, and being involved directly in building and operating equipment rather than sitting at a desk. Key Responsibilities Equipment Build & Electrical Work • Assemble electrical systems, control panels, and instrumentation according to drawings and guidance., • Install wiring, sensors, actuators, protection devices, and three‑phase power equipment., • Support integration of electrical and mechanical components into complete test setups., • Carry out routine checks, troubleshooting, and repairs during development and testing. Field Operations & Testing • Assist in transporting equipment to sites in the UK and abroad., • Set up and commission systems for trials under supervision from engineering staff., • Operate equipment during test periods and record observations or data as required., • Make on‑site adjustments, replacements, or minor modifications where needed. Workshop Tasks • Fabricate and assemble brackets, mounts, enclosures, and simple structures., • Use common workshop tools for cutting, drilling, grinding, and basic machining tasks., • Help maintain workshop organisation, tool control, and parts inventory., • Prepare equipment for deployment, ensuring all components are ready and safe to use. About You You’ll be well suited to this role if you: • Have strong hands‑on experience with electrical work or mixed‑discipline technician tasks., • Can follow wiring diagrams, schematics, and assembly instructions confidently., • Are comfortable travelling frequently and working at different types of sites., • Are practical, safety‑minded, organised, and able to solve problems proactively., • Can work independently while staying aligned with engineering plans and priorities.

Mission: · Build and lead AI capability focused on agentic AI for trading / treasury · Deliver production-grade systems in regulated financial services environments We are looking at Architect / Principal Engineer level candidates who will be · Able to design systems end-to-end · Comfortable client-facing in Tier-1 bank environments · Potential to help build and lead a small AI team Core Technical Requirements: · 6–10+ years software engineering experience · 2–4+ years building AI / LLM systems in production · Experience building agentic workflows (tool calling, orchestration, RAG) · Strong backend engineering (Strong in Python essential) · API integrations with enterprise systems · Experience with vector databases and structured retrieval · Cloud deployment (AWS / Azure / GCP) · Monitoring, logging and auditability experience Financial Services Experience (Must Have): · Exposure to Front Office trading or Treasury · Understanding of risk / pricing systems integration · Experience in regulated environments (audit, compliance, governance) · Comfortable working with traders, quants and risk teams Nice to Have: · Human-in-the-loop systems · Trading desk automation · LLM provider-agnostic architecture · Experience moving PoC to Production in enterprise environments

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: • Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar., • Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development, • Conduct monthly Internal Quality Reviews (IQRs) on both “in-flight” and closed claims, producing reports in an agreed format for directors and senior management., • Act as a point of escalation for claims-related matters, providing technical guidance and support., • Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: • Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends., • Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance., • Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: • Act as a general point of referral and “voice of experience” for employees, with more complex technical matters escalated to senior management as required., • Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility)., • Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: • Strong experience in a quality assurance, technical assurance, or senior property claims role., • Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks., • Confidence providing constructive feedback and influencing quality improvements without direct line management authority., • Comfortable working with senior stakeholders, including clients., • Strong communication skills, both written and verbal., • Able to balance technical review, advisory support, and coaching responsibilities. Why join us • Opportunity to play a key role in shaping and maintaining quality standards across the business., • Senior-level exposure without direct people management., • Collaborative working environment with directors and senior stakeholders., • A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: • Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral., • The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week), • Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to ‘give back’, • Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools, • Support of professional development including payment of membership fees and training/qualification opportunities by agreement, • Yearly discretionary bonus, • Annual salary review, • Social and charitable events, • Recruitment referral programme Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year

Join us as our next Service Desk Manager and lead the charge in delivering world-class customer support to our global clients. In this pivotal role, youll drive operational excellence across our Support Services team, ensuring rapid incident resolution, exceptional customer experiences, and a cultur

Job Title: Electrical Engineer Salary: 40k + £2600 per year call out Hours: Monday – Friday 8am – 5pm Location: Nottingham Benefits: 25 days holiday + Training + Progression An excellent opportunity has become vacant on my desk! My client is looking for someone to work for on

In this role, youll be the go-to expert for resolving complex technical issues on industrial and pedestrian doors, providing support to Doors engineers across the UK, and ensuring compliance with safety and quality standards. Global Technical Help Desk team.

The successful candidate will support business operations by managing issues through the Service Desk from identification to resolution. Ideal candidates have experience in IT Service Desk environments and excellent communication skills.

A leading hotel chain located in Long Eaton is seeking a Night Auditor to ensure smooth operations during the overnight shift.

The role of Client Manager is to deliver desk-based financial advice, managing an established client bank and expanding a portfolio of clients with assets typically up to £250,000. Financial Advisers and Financial Planners; Portfolio Managers; Compliance; Proposition.

Senior Recruitment Business Partner | Executive Recruitment and talent acquisition. Previous experience in an IT Service Desk or customer support role. IT Service team at Nottingham City Council on a.

A financial services company based in Nottingham is seeking a Client Manager to deliver desk-based financial advice while managing a portfolio of clients with assets typically up to £250,000.

The team has a wider range of experience with ages, we welcome applications from people beginning their IT career and also more experienced service desk professionals. Service desk engineers required. An SCC-cleared First Line Analyst for a Service Desk team for one of our prestigious customers.

This is a unique opportunity to combine service desk management with strategic leadership, driving technical development, certification alignment, and continuous improvement initiatives. We believe in the power of giving back to our communities and want to actively support employees efforts to make

Just graduated (or graduating soon) and not ready for a desk job? Want to travel, gain international work experience, and build transferable skills while earning a competitive salary?. Teach English to young learners aged 3–16 in a fun, interactive, and immersive classroom setting. Deliver high-en

Strong troubleshooting abilities with Microsoft Office and Windows desktops. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service. We celebrate diversity and are committed to equal opportunities for

A UK IT Services Company is seeking an IT Service Desk Engineer for their Nottingham location. The company offers a competitive salary, training opportunities, and various employee perks, including generous leave and a healthcare cash plan. In this hybrid role, you'll handle IT issues, provide techn

Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. Communicate effectively with clients and manage technica

A prominent recruitment agency is seeking SC Cleared First Line Service Desk Analysts to support a large enterprise environment for a high-profile customer. Responsibilities include acting as the first point of contact for IT-related incidents, managing service requests, and ensuring high-quality cu

Although this is a First Line Analyst role, there may also be 2nd line aspects too. An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. Our business may be about technology, but first of all it’s about people.

This role forms part of a professional Service Desk function and acts as the first point of contact for IT-related incidents and service requests. SC Cleared First Line Service Desk Analyst. Pay Rates: A stable, long-term contract offering consistent weekday hours within a structured Service Desk en

Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice. At The Compleat F

A leading recruitment agency is seeking 1st line Service Desk Engineers for a rolling contract position in Nottingham. Candidates must have active SC Clearance and a strong customer service mindset.

A leading IT services company is seeking a Service Desk Analyst to provide exceptional technical support in Nottingham. This role offers the opportunity to resolve IT issues and enhance service delivery in a fast-paced environment. Ideal candidates will demonstrate strong problem-solving abilities,

Geotechnical Engineer - Nottingham £28,000 - £38,000 Nottingham Full-time | Permanent A new opportunity has opened for a Geotechnical Engineer to join a well-established multidisciplinary consultancy based in Nottingham. This role offers the chance to work on a wide range of ground investigation and geotechnical projects across residential, commercial, and infrastructure schemes. You will gain hands-on site experience, strong technical development, and clear progression opportunities within a supportive team. This is a great opportunity for a Geotechnical Engineer to work on a range of projects whilsit receiving support from a team of talented engineers, whilst passing on knowledge to graduates. This is an excellent opportunity for a Geotechnical Engineer looking to develop their technical skills and advance their career within a growing consultancy. Key Responsibilities • Carrying out and supervising ground investigations * Soil and rock logging to current standards * Desk studies and site walkovers * Preparing factual and interpretative reports * Foundation recommendations and geotechnical assessments * Liaising with clients, contractors, and project teams * Ensuring health and safety compliance on site Requirements • Degree in Geology, Geotechnical Engineering, Earth Sciences, or related field * Experience in ground investigation or geotechnical engineering * Strong report writing and communication skills * Full UK driving licence * Ability to work both independently and within a team Company Benefits • Competitive salary * Structured training and career development * Support towards chartership * Company pension * Flexible working options * Clear progression pathway If you are interested in applying for the position of the Geotechnical Engineer please reach out to Ruby Evans at Penguin Recruitment.

Commercial Insurance Broker - Nottingham Salary: Up to £45,000 Hybrid Working: 2 Days From Home This role has come about following a recent acquisition and continued growth, and the brokerage is now at the point where they need to bring in someone ready to take ownership of their own client base. It's designed as a natural step up for someone who's been handling commercial clients and wants more responsibility. You won't be thrown in at the deep end, but you also won't be stuck in a purely transactional role. The aim is to give you a portfolio, support you properly, and help you grow into a more hands on Account Executive position over time. What You'll Be Walking Into You'll start with a portfolio of established SME clients, generating around £100,000 in income. Premiums are typically modest, and the focus is on learning how to manage relationships, handle renewals properly, and build confidence as the main point of contact. Initially, most of the work is desk-based. You'll be dealing with renewals, MTAs, and client conversations day to day, working closely with senior Account Executives who will support your development. As you become more confident, the role naturally evolves. You'll start getting out to see clients, take on more complex cases, and gradually build a stronger, more valuable book. This is not a cold business development role. It's about progression, not pressure. Acturis experience would be helpful, but it's not essential if your commercial knowledge is solid and you're keen to learn. This role suits someone who is ambitious, ready for more ownership, and wants a clear path forward rather than being stuck in the same position long term. What's on Offer Hybrid working with flexibility around office time A clear step up into an Account Executive role An established client portfolio to take ownership of Ongoing support from experienced senior executives A structured route into larger, more complex accounts By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. TPBN1_UKTJ

Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. Salary: £35,663 - Candidates based in Yeading will receive the London Weighting allowance of £4,000 Vacancy Type: Permanent Apply before 11:55 pm on Sunday 15th February 2026 About the job The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we'd love to hear from you. Joining our department comes with many benefits, including: • Employer pension contribution of 28.97% of your salary. * 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday * Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: • Maintenance of core infrastructure services through incident and problem management. * Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, to ensure maximum value is achieved from services. * Drive automation throughout the core infrastructure estate. * System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime * Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. * Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. * Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. * Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: • Is a confident communicator and team player * Real interest in modern IT platforms * Has a drive for continuous improvement * A passion for delivering quality and results * Embracing new technologies to deliver the right solution * Has a strong willingness to continually develop and learn Additional Information Minimum of a level 4 relevant qualification or the willingness to work towards. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please proceed through the following link to be redirected to our website to complete your application.

As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. This individual will take full ownership of Front Desk Team regarding al

Job DescriptionDesk Based Business Development ManagerTamworth£30,580+ OTE of £45kWe are currently recruiting a talented and results drivenBusiness Development Manager to join our busy contact centre team.

Supply Desk LtdLevel 3 Nursery Assistant Bognor Regis Start Date: Flexible Contract: Long-term with the potential to become permanentSalary: £14 £16 per hour (Dependent on experience)Hours: Part time flexible Location: Bognor Regis About the RoleWe are seeking a Nursery Teaching Assistant to sup

Line IT Service Desk Engineer - Gloucester- £25,000I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The succcessful IT Service Desk Engineer will be working in the following areas and will possess t

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen.

Primary Supply Teacher Peacehaven & East Sussex CoastLocation: Peacehaven and schools across the East Sussex coast Pay: £120£140 per day Hours: 8:30am3:30pm (unpaid lunch break) Contract: Flexible daily supply, with longer-term opportunities availableAre you a qualified Primary Teacher looking fo

IT Hub Desk Level 3 Apprentice - Reading, Berkshire, RG1 8DBContract: PermanentSalary: £22,500Ready to kick-start your future career in IT?Join us as an IT Hub Desk Apprentice and you’ll gain hands-on experience supporting the UK’s largest water and wastewater provider, work with expert IT Engi

Early Years Level 3 Practitioner Hemel HempsteadLocation: Hemel HempsteadStart Date: ASAPContract: Temporary to Permanent | Full-Time / Part-TimeSalary: From £85 per dayAre you an enthusiastic and caring Early Years professional looking for your next opportunity? We are currently recruiting for a

Sales Consultant/Hire Desk (Construction/Plant)Stratford-Upon-Avon£35,000 to £45,000 + No Weekends + Annual Bonus + 10% Commission + Training + ProgressionAre you a Sales Consultant/Sales Executive/Hire Desk Controller or similar looking to join a well-respected and long-standing supplier to the c