Trabajos desk en GlasgowCrear alertas

About the role & company:Valorem First helps businesses work smarter through practical, cost-effective technology and digital transformation. In this entry-level Service Desk role, you’ll support a range of clients by handling first-line IT support requests and working alongside experienced engineers to resolve technical issues. You’ll gain hands-on experience across different technologies and business environments, making this an ideal starting point for a career in IT. If you’re completing the QA IT Support Professional apprenticeship (SCQF Level 8), you’ll combine real-world work with structured learning to build strong technical and professional skills. Who we’re looking for:We’re looking for someone with the right attitude rather than lots of experience. You’re keen to learn, comfortable asking questions, and enjoy helping people. You communicate clearly, stay calm under pressure, and are curious about how technology works. You’re organised, able to manage multiple tasks, and know when to ask for support or escalate issues. Responsibilities: • Respond to incoming service requests via phone, email, and our ticketing system, • Provide first and second line technical support to clients, troubleshooting common issues with guidance from other team members, • Log all incidents and service requests accurately and in detail within our ticketing system and in line with our procedures, • Monitor and respond to alerts from our remote monitoring platforms under supervision, • Escalate complex technical issues to other engineers with clear information about the problem and steps already taken, • Follow established procedures and processes to ensure consistent service delivery, • Maintain regular communication with clients, keeping them updated on ticket progress, • Strong interest in IT and technology with a desire to build a career in technical support, • Good problem-solving skills and logical thinking ability, • Excellent communication skills – able to explain technical concepts to non-technical users, • Customer service mindset with a friendly, professional approach, • Ability to work well in a team and ask for help when needed, • Basic understanding of Windows operating systems, • Basic knowledge of Microsoft 365 / Office applications, • Organised approach to work with good attention to detail, • Willingness to learn and develop new skills Working hours: 8am - 4pm or 9am - 5pm Benefits: • Access to online training and certification programmes, • Structured apprenticeship with regular reviews and support from QA, • Mentoring from experienced engineers, • Opportunities for professional growth and career progression within Valorem First, • Holidays: 28 days (including bank holidays), • Pension: 5% employee / 3% employer 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Job Title: Service Desk Consultant - Level 2 Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Why should I work for TSG? • Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes, • Our open and honest culture where feedback is taken on-board and acted upon, • Our social events - annual all expenses paid 'TSG Festival' and team building funds, • Two paid CSR days per annum that you can use to support the community, • Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities, • Our responsibility to the environment as we work towards net carbon zero, • Flexible working opportunities including home working and hybrid options, • Annual salary benchmarking, • Ensure customers' tickets are responded to within SLA, • Ensure communication with the customer is regular with regards to their incident/change request, • Diagnose and resolve incidents using TSGs remote access tools and verbal instructions, • Update TSGs ticketing system and technical information repository with detailed notes, • Liaise with partners and third parties to aid in the resolution of incidents, • Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers, • At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate, • A full UK driving license is required, • Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills, • Proficient understanding of firewalls, anti-virus, and other security technologies, • Hands-on experience with Microsoft Exchange and Office 365, • Strong relationship-building skills with the wider business, • In-depth understanding of firewall technologies, • Experience with cloud-based backup solutions, • Good understanding of on-premises backup technologies, • Knowledge of hosted telephony, • Familiarity with routing and switching, • Experience with enterprise anti-virus software, such as Sophos, • 25 days annual leave + public holidays, rising with length of service, • Employee benefits trust, • Company bonus scheme, • Life assurance 4 x Salary, • Contributory pension scheme at 4% matched, • Healthcare and cash plan, • Electric vehicle salary sacrifice scheme, • Cycle to work scheme, • Employee discounts, • Employee assistance programme, • Paid CSR Days, • Company sick pay and income protection cover, • Enhanced Maternity and Paternity pay, • Employee recognition scheme, • Eyecare vouchers, • Discounted gym membership

The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview:The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: • People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement., • IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues., • Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans., • End-User Support: Drive high-quality, consistent end-user support. Oversee device lifecycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing., • Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness., • Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments., • 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role, • Knowledge of business system / ERP implementation, • Experience with Cyber Essentials / Cyber Essentials Plus, • Experience managing infrastructure and service desk teams, • Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations)

Senior IT Service Desk Analyst Full time, Permanent Location – Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: You’ll be an integral part of the global Service Desk team, solving IT related issues for colleagues across the UK, North America, Canada and Japan. You’ll get to put your passion for delivering great customer service and high-quality support to good use. Day-to-day, you’ll ensure issues are resolved within agreed SLAs and help to deliver continual Service Improvements across the wider business. The role will also involve providing technical expertise to 1st line Service Desk colleagues and other IT functions. Some other duties include – • Liaising with and providing technical expertise to other IT functions across the Drax Group, • Being the subject matter expert within the Service Desk for a defined list of systems and technologies, • Working with project teams to prepare for and onboard new and updated services, • Identifying process improvements within the Service Desk areas of responsibility, • Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers Please note, this role covers regular travel across our Scottish hydro sites and you’ll be expected to travel in your own vehicle the majority of the time. Expenses will be paid for your travel. You’ll be expected to travel to other sites on average around 2 days per week depending on business needs. This role requires you to be in the Glasgow office/on site 4 days per week and there’s the option to work one day from home. You must have a valid UK driving licence. Who we’re looking for: You’ll be a strong communicator, keen problem-solver and love to contribute your ideas for improving processes. You’ll also have a working knowledge with the below: • Windows operating systems, • Active Directory/ Azure Active Directory / Group Policy, • Microsoft Office/ Microsoft Exchange/ Office 365/ Microsoft Cloud Services, • Intune Device Management, including Windows and Apple devices, • Installation, configuration, troubleshooting and maintenance of desktop hardware and software Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: · A discretionary bonus depending on company performance · Private Healthcare · SAYE (Sharesave): discretionary scheme from time to time · Personal accident cover · Group personal pension plan where we’ll pay up to 10% · Holiday 25 days plus bank holidays · Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach ___ Talk to us about flexible working! How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our ___ to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.

Associate Recruitment Consultant April Start | Glasgow City Centre Amazing Starting Salary - Uncapped Commission (OTE £40K+ Year 1) Why Join Spencer Ogden? At Spencer Ogden, we lead the global market in Sustainability Staffing – and we’re looking for hard working individuals ready to transition their skills into a high-reward recruitment career. Award-Winning Culture – Recognised for Best & Brightest in Wellness, Top Workplaces, and the Sustainability Award. Progression-Focused – Consistent training throughout your career provided by our specialist L&D team. Join the academy, and progress through to leadership training as you grow. Global Impact – Founded in 2010, we now have 300+ employees across 11 offices across Europe, APAC and the US. The Role: A Sales Career in Recruitment This is not an HR role, it is a sales-focused career path, where you’ll be expected to hunt new business, negotiate deals, and build long-term client relationships. If you have experience in B2B/B2C sales, telesales, fundraising, or door-to-door sales, your skills are highly transferable to this role. Key Responsibilities: Business Development – Prospect, pitch, and close deals with clients needing top-tier talent. Candidate Sourcing – Use sales techniques to attract and place freelance professionals. Relationship Building – Manage client accounts via phone, email, and face-to-face meetings. Target-Driven Performance – Hit daily, weekly, and quarterly KPIs in a fast-paced environment. Who We Want: Corporate background – Experience in B2B/B2C, telesales, door-to-door, fundraising, or account management is ideal. Money-motivated – Thrives on commission, incentives, and uncapped earning potential. Resilient & persistent – Doesn’t fear rejection and loves a challenge. Entrepreneurial mindset – Wants to build their own desk and grow into leadership. What We Offer: Uncapped commission – Top performers can earn £100K+ by Year 2-3. Award-winning training – No recruitment experience? No problem - we’ll train you. Luxury incentives – Trips to Morocco and Vegas, Ski Trips. Flexible working – Early Friday finish and work-from-home policy Regular competitions, socials, and team events Wellbeing support – mental health/sickness days, private healthcare, birthday off. Apply Now! If you’re a driven professional looking for a new challenge, we want to hear from you! Drop me a dm Apply today - high-volume applications mean early submissions have the best chance. Stay connected with us on Instagram, Facebook, and LinkedIn @spencerogden_emea and follow #LifeatSO and #ProudToBeSO. UK RIGHT TO WORK ONLY PLEASE

Small Glasgow-based consultancy looking for a Geotechnical Engineer with around 1 year of experience. The role will involve a mix of Phase 1 & Phase 2 site investigations, reporting, and hands-on site work. Key Responsibilities • Undertaking Phase 1 Preliminary Risk Assessments (PRAs) including desk studies and site walkovers, • Planning and supervising Phase 2 Ground Investigations, • Logging soils and rock to BS5930 standards, • Coordinating and supervising trial pits, boreholes, and in-situ testing, • Liaising with subcontract drillers and laboratory teams, • Factual and interpretative report writing, • Basic geotechnical design input (foundations, earthworks, etc.), • 1+ year experience in a geotechnical or geo-environmental role, • Experience delivering Phase 1 and Phase 2 investigations, • Strong soil logging and site supervision experience, • Full UK driving licence, • Degree in Geotechnical Engineering, Engineering Geology, or Civil Engineering, • Experience working in Scotland, • Working knowledge of Eurocodes, • Ambition to progress toward chartership (ICE or Geological Society)

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to £700 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, part time studies, • No help desk support experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks Apply now and see if you qualify.

Geotechnical Engineer Blantyre, Scotland Competitive + Car Benefit Are you an enthusiastic team player? Can you deliver high-quality technical outcomes across a range of infrastructure projects? Do you want to make a difference in a growing region? We have an exciting opportunity for a Geotechnical Engineer to join our expanding team in Scotland, supporting major infrastructure and energy projects across the region and wider UK. The Role You will play a key role in delivering technically robust and commercially sound geotechnical solutions within a civils-led environment. Working closely with Project Managers and multidisciplinary teams, you will support projects from feasibility and ground investigation through to construction. This is a varied position combining office-based technical delivery with site-based supervision. Key Responsibilities • Preparing high-quality, technically competent geotechnical reports., • Undertaking and managing geotechnical desk studies., • Designing, procuring and supervising Ground Investigations (GIs)., • Reviewing and checking Ground Investigation Reports and specialist outputs., • Supervising site-based ground investigation and construction activities., • Managing all aspects of on-site engineering oversight, including quality control and compliance., • Producing and maintaining site documentation, including ITPs and quality checklists., • Writing and preparing technical and site paperwork such as method statements, risk assessments and permit documentation (where required)., • Attending pre-start and contract meetings., • Liaising with clients, contractors, specialists and statutory bodies., • Managing sub-contractors in relation to programme, compliance and technical standards., • Supporting bidding and profile-raising activities across Scotland and the wider UK., • Assisting with team resource planning, mentoring and developing junior staff., • Maintaining accurate and contemporaneous project and commercial records. What We’re Looking For • Strong technical expertise in geotechnical engineering with a solid understanding of core principles., • Demonstrable experience delivering geotechnical projects and preparing reports to a high technical standard., • Working knowledge of Eurocode 7 and UK National Annex requirements., • Experience with ground investigation and construction contracts and specifications., • Ability to critically review drawings, reports and calculations produced by others., • Familiarity with a range of geotechnical analysis software., • Good commercial awareness and the ability to build effective client and contractor relationships., • Excellent written and verbal communication skills., • Competence in site-based engineering, setting out and quality assurance processes (desirable)., • Proficiency in Microsoft Office; working knowledge of AutoCAD beneficial. Essentials • Degree in Civil Engineering, Geotechnical Engineering or related discipline (HNC/HND considered with relevant experience)., • Valid CSCS card., • Full UK driving licence., • Willingness to travel to sites across Scotland and, where required, the wider UK., • SMSTS, First Aid, CAT & Genny or Temporary Works Supervisor certification are advantageous but not essential (training can be provided). Why Join Us? We are a growing, financially secure infrastructure business with a strong reputation for delivering projects safely, on time and to budget. Our teams are collaborative, grounded and committed to doing things properly. We invest in our people through structured training, professional development and mentoring support. You will have the opportunity to work on varied and technically interesting projects while developing your career within a supportive and forward-thinking environment. We are committed to creating an inclusive workplace where everyone feels valued and respected. All applicants will receive careful consideration regardless of background. If you are looking for a technically engaging role with real project responsibility and long-term development opportunities, sent a CV to Connor at or apply via the button on screen!

Job Description Role: Incident/Problem/Defect Management Lead Who are we looking for? Looking for a strong Incident/Problem/Defect Management Lead for Live Running Applications with ITIL / ITSM skills and certification who has proven track record of leading and Supporting Live Running Applications which are built in Curam platform. Technical Skills: • Own and manage the incident management process in line with ITIL best practices., • Act as the primary coordinator for major/high-priority incidents., • Ensure timely identification, logging, prioritization, escalation, and resolution of incidents., • Lead incident bridge calls and coordinate cross-functional teams., • Provide regular and clear communication to stakeholders on incident status and resolution progress., • Ensure post-incident reviews (PIRs) are conducted and documented., • Track incident trends and recommend preventive and corrective actions., • Maintain incident-related documentation, runbooks, and knowledge articles., • Ensure Service Level Agreement (SLAs) and Operational Level Agreement (OLAs) are met and report on incident performance metrics., • Drive continuous improvement of incident response and recovery processes., • To work in the Programme Live Running Service with responsibility for the management and co-ordination of defect management and resolution prior to services being handed over to the program end user., • Strong stakeholder engagement experience to work with multiple business areas within programme and application service program to establish and improve effective processes and ways of working to reduce impact to users of the services., • Managing development teams to capture and analyze defects raised through existing processes, working closely with the Service Desk and teams to triage defects and conduct analysis to identify severity of defects, area of responsibility and actions to resolve., • Define reporting metrics, build and improve reports to ensure oversight and performance is delivered to agreed goals. Behavioral Skills: • Excellent verbal and written communication skills, • Excellent presentation skills, • Proven ability to thrive in change by having a fast, flexible, cooperative work style and ability to reprioritize at a moment's notice., • Excellent analytical / problem solving, • Effective planning and organizational skills, • Strong analytical skills and attention to detail., • Should have Conflict Management/Team building skills, • Bachelor of Engineering, • ITIL v3 / ITIL v4 Certified, • 5+ experience in IT operations, support and incident management, • Strong understanding of ITIL Incident, Problem and Defect management., • Knowledge in AWS Cloud Environment, • Experience of handling major incidents and crisis management, • Hands-on experience in JIRA/Confluence, • Worked in Agile (Scrum / Kanban) Environment, • Need to work in rotational shift from 7am to 7pm UK work hours during weekdays. What’s in for you? • At Mphasis, we promise you the perfect opportunity of building technical excellence, understanding business performance and nuances, being abreast of the latest happenings in technology world and enjoying a satisfying work life balance., • Leading UK based Client dealing with public sector. Client projects deal with cutting edge technology and disruptive development, and the customer is a leader in technology adoption. Who are we?Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression on the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions range is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

Murray Recruitment are recruiting a Service Desk Coordinator for our client based in Glasgow. This is a fantastic opportunity to join a UK-leading Facilities Management provider as a key member of their busy service desk team. This is a full-time, office-based role reporting to the Service Desk Mana

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of BA with Settlements ! In this role, we are seeking experienced Process Mapping Facilitators to support large-scale Finance Process Optimization initiatives. The role focuses on leading and facilitating optimization workshops, visually mapping end-to-end processes, and enabling stakeholders to identify areas of opportunities, redesign workflows, and accelerate execution across global teams. The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment. Responsibilities • Lead the application of agile BA practices, such as user story development, backlog management, and sprint planning, to optimize the settlement process for equity and FID products., • Collaborate with stakeholders, including trading desk, operations teams, and external counterparties, to gather and analyze requirements for settlement-related enhancements and process improvements., • Prioritize and manage the product backlog, ensuring that user stories are well-defined, estimated, and ready for implementation., • Work closely with development teams to translate user stories into technical requirements and ensure successful delivery of settlement solutions., • Conduct user acceptance testing (UAT) and coordinate with stakeholders to ensure smooth implementation and adoption of settlement enhancements., • Continuously monitor and evaluate settlement processes, identifying opportunities for automation, streamlining, and overall improvement., • Collaborate with technology teams to enhance settlement systems and tools, leveraging agile methodologies and promoting cross-functional collaboration., • Provide mentorship and guidance to junior team members, sharing expertise and best practices in agile BA and settlement operations., • Act as a subject matter expert and provide support and guidance to other teams regarding settlement-related matters., • Stay up-to-date with industry regulations and best practices related to settlement processes for equity and FID products, ensuring compliance and driving process improvements., • Self-starter / takes initiative, • Requires minimal guidance - can leverage network / colleagues to move things forward, • Provides proactive updates / escalates, • Skilled at collating stakeholder’s communications e.g. project charter, executive summaries, Working Group summaries / minutes etc, • Work across asset classes to understand existing processes - perform read across to identify gaps as necessary, • Discuss, understand and document business requirements - small or large projects, • Proficient at metrics analysis - KPIs and benefits, • Proficient at process mapping (Signavio), • Proficient at gathering UAT requirements & evidencing. Skill Sets: • Expertise in agile BA practices, including user story development, backlog management, and sprint planning., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills., • Ability to collaborate effectively with stakeholders at various levels., • Proficiency in using agile project management tools and software., • Knowledge of equity and fixed income derivative products and their settlement processes., • Familiarity with software development lifecycle (SDLC) processes and tools., • Strong leadership and mentorship abilities. Key Responsibilities: • Drive the application of agile BA practices in settlement operations., • Gather and analyze requirements for settlement enhancements., • Prioritize and manage the product backlog., • Coordinate with development teams for successful implementation., • Conduct user acceptance testing and facilitate smooth adoption., • Monitor settlement processes and identify improvement opportunities., • Collaborate with technology teams to enhance settlement systems., • Provide mentorship and support to junior team members. Qualifications we seek in you! Minimum Qualifications • Bachelor's degree in finance, economics, computer science, or a related field., • Experience in settlement operations within the financial industry., • Proven experience as an Agile BA., • Knowledge of equity and fixed income derivative products and their settlement processes., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills., • Proficiency in using agile project management tools and software. Preferred Qualifications/ Skills • Professional certifications in agile methodologies, such as Certified Scrum Product Owner (CSPO) or Certified Agile Business Analyst (CABA)., • Experience in leading and driving agile BA practices within settlement operations or related areas., • Familiarity with software development lifecycle (SDLC) processes and tools., • Experience in process improvement initiatives and implementing automation solutions., • Knowledge of equity and fixed income trading platforms and related technologies Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities, • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role Summary We’re looking for a practical, electrically focused Engineering Technician to support the assembly, installation, and operation of a wide range of technical equipment used in testing and development work. The role involves hands‑on workshop activity, field deployments, and working with engineers to prepare, run, and maintain equipment at different sites. This position suits someone who enjoys varied work, travel, and being involved directly in building and operating equipment rather than sitting at a desk. Key Responsibilities Equipment Build & Electrical Work • Assemble electrical systems, control panels, and instrumentation according to drawings and guidance., • Install wiring, sensors, actuators, protection devices, and three‑phase power equipment., • Support integration of electrical and mechanical components into complete test setups., • Carry out routine checks, troubleshooting, and repairs during development and testing. Field Operations & Testing • Assist in transporting equipment to sites in the UK and abroad., • Set up and commission systems for trials under supervision from engineering staff., • Operate equipment during test periods and record observations or data as required., • Make on‑site adjustments, replacements, or minor modifications where needed. Workshop Tasks • Fabricate and assemble brackets, mounts, enclosures, and simple structures., • Use common workshop tools for cutting, drilling, grinding, and basic machining tasks., • Help maintain workshop organisation, tool control, and parts inventory., • Prepare equipment for deployment, ensuring all components are ready and safe to use. About You You’ll be well suited to this role if you: • Have strong hands‑on experience with electrical work or mixed‑discipline technician tasks., • Can follow wiring diagrams, schematics, and assembly instructions confidently., • Are comfortable travelling frequently and working at different types of sites., • Are practical, safety‑minded, organised, and able to solve problems proactively., • Can work independently while staying aligned with engineering plans and priorities.

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: • Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar., • Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development, • Conduct monthly Internal Quality Reviews (IQRs) on both “in-flight” and closed claims, producing reports in an agreed format for directors and senior management., • Act as a point of escalation for claims-related matters, providing technical guidance and support., • Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: • Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends., • Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance., • Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: • Act as a general point of referral and “voice of experience” for employees, with more complex technical matters escalated to senior management as required., • Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility)., • Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: • Strong experience in a quality assurance, technical assurance, or senior property claims role., • Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks., • Confidence providing constructive feedback and influencing quality improvements without direct line management authority., • Comfortable working with senior stakeholders, including clients., • Strong communication skills, both written and verbal., • Able to balance technical review, advisory support, and coaching responsibilities. Why join us • Opportunity to play a key role in shaping and maintaining quality standards across the business., • Senior-level exposure without direct people management., • Collaborative working environment with directors and senior stakeholders., • A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: • Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral., • The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week), • Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to ‘give back’, • Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools, • Support of professional development including payment of membership fees and training/qualification opportunities by agreement, • Yearly discretionary bonus, • Annual salary review, • Social and charitable events, • Recruitment referral programme Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year

Mission: · Build and lead AI capability focused on agentic AI for trading / treasury · Deliver production-grade systems in regulated financial services environments We are looking at Architect / Principal Engineer level candidates who will be · Able to design systems end-to-end · Comfortable client-facing in Tier-1 bank environments · Potential to help build and lead a small AI team Core Technical Requirements: · 6–10+ years software engineering experience · 2–4+ years building AI / LLM systems in production · Experience building agentic workflows (tool calling, orchestration, RAG) · Strong backend engineering (Strong in Python essential) · API integrations with enterprise systems · Experience with vector databases and structured retrieval · Cloud deployment (AWS / Azure / GCP) · Monitoring, logging and auditability experience Financial Services Experience (Must Have): · Exposure to Front Office trading or Treasury · Understanding of risk / pricing systems integration · Experience in regulated environments (audit, compliance, governance) · Comfortable working with traders, quants and risk teams Nice to Have: · Human-in-the-loop systems · Trading desk automation · LLM provider-agnostic architecture · Experience moving PoC to Production in enterprise environments

Senior Recruitment Consultant Logistics and Driving Glasgow Pertemps are recruiting an experienced Senior Recruitment Consultant Logistics and Driving to join our successful and growing Glasgow team. This is a fantastic opportunity for a driven recruitment professional with a strong background in logistics and driving to take ownership of a thriving desk and progress their career within a market-... TLNT1_UKTJ

Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading, because that is exactly what some of our top earners are making. This is a door-to-door sales role, so it may not be for everyone. If, howev... TLNT1_UKTJ

Working from a home base you give technical support on claims to SME brokers and their clients throughout the UK principally across the Commercial sector, but excluding motor.This role would suit someone who is experienced in resolving claims and technically capable, but who prefers not to travel mu

An experienced Technical Desk Adjuster or Junior Field Adjuster is required to join a growing and renowned Loss Adjusters.

Internal Business Development Manager – Export (Desk‑Based) Location: Glasgow – Hybrid (3 days office based) Department: Sales Role Type: Full Time, Permanent (40 hours per week) Represented by: SFR Recruitment Solutions About the Company Our client is a highly innovative desig

As a Reception Supervisor, youll be the welcoming face of our reception team responsible for ensuring service is delivered to a high standard and the reception desk is running smoothly.

As a Hire Desk Controller, youll be at the heart of the depot the first point of contact for many of our customers and a key link between our teams on the ground. Hire Desk Controller Glasgow Rd, Kilsyth, Glasgow.

As a 2 nd Line Technical Support Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. We're looking for an experienced 2 nd Line Technical Support Analyst to work in our Digital department. You'll be an adap

A leading facilities services provider is looking for a Security Officer in Glasgow.Your role will include monitoring entrances, operating CCTV, and conducting patrols to ensure safety and security on-site.Candidates must hold a Door Supervision SIA licence and demonstrate strong communication skill

Talent Acquisition Partner | Helping Direct Line Build Strong Teams across Claims & Motability.Glasgow or Leeds - Hybrid (2 days a week in the office).Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do.By joining the

Responsibilities include delivering front-of-house services, managing visitor access, and liaising with facilities. A leading professional services company in Glasgow is seeking a proactive Workplace Co-ordinator to support daily operations in the office.

A leading hiring solutions company based in Glasgow seeks a Hire Desk Controller to manage customer inquiries and coordinate equipment hires.This desk-based, team-oriented position demands strong organizational and communication skills.The successful candidate will take ownership of the hire process

A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Glasgow based law firm on an initial 12‑Month Fixed Term Contract. Collaborate with peers and other legal and business services teams to resolve service issues in a timely fashion. Prioritise

The role involves liaising with IT functions, onboarding new services, and enhancing service processes. A leading renewable energy company seeks a Senior IT Service Desk Analyst to provide technical support and resolve IT issues for their teams across various locations. The position requires regular

Join a notable company committed to employee success, with benefits including flexible working opportunities and excellent progression paths. A leading Managed IT Services provider in the UK seeks a Level 2 Service Desk Consultant to resolve complex technical incidents. You will diagnose issues acro

Candidates must have at least 12 months in a Service Desk environment, strong communication skills, and familiarity with Windows 10/11 and cloud platforms. A global leader in technology solutions is seeking an experienced IT Service Desk Analyst in East Kilbride. The role includes resolving IT ticke

A leading facility services provider in Glasgow is seeking a Security Officer to deliver a professional security presence.Responsibilities include monitoring entrances, patrolling premises, and operating the CCTV system.Candidates must hold a Door Supervision SIA license and demonstrate excellent co

Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in to a smooth departure, your role will be to assist both our early risers and night owls during the overnight shift. As Night Auditor, you will ensure the hotel

A hotel chain in Glasgow is looking for a part-time Front Office Agent. This role focuses on ensuring exceptional guest experiences through check-ins, bookings, and administrative tasks. Ideal candidates will have an apprenticeship in the hotel sector or relevant experience, along with strong organi

The role involves providing IT assistance on desktop applications, supporting end-users, and collaborating with teams to resolve service issues. A Glasgow-based law firm is seeking an IT Service Desk Analyst for a 12-month fixed-term contract. This position ensures customer satisfaction through proa

Responsibilities include providing user support, managing remote work solutions, and liaising with the IT Service Desk. A prominent international law firm in Glasgow is seeking IT support professionals to guide staff on IT services and manage software and hardware incidents. A successful candidate w

A leading energy provider based in Glasgow is seeking a Service Desk Technician to deliver IT support across various regions, including the UK and North America.

Reed is an equal opportunities employer. Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. We are looking for ambitious recruiters to take over an existing recruitment desk at Reed.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suita

Fixed term contract (6 months), part time.Savoy Tower, 77 Renfrew St, Glasgow G2 3BZ.Managing the reception desk, coordinating post and deliveries.Welcoming visitors and members to the building.Help arranging member events, social get togethers, educational speaker events and everything in between.D

A leading cyber security firm in Glasgow is seeking a Desk-Based Account Manager to drive sales of their innovative cyber security services. Ideal applicants will have a strong B2B IT sales background, preferably with cyber security experience, and possess excellent IT knowledge and account planning

Hire Desk Controller – Glasgow Rd, Kilsyth, Glasgow.At Speedy, we’re proud to support businesses and communities across the UK with the widest range of tools, plant, specialist equipment and support services — everything for every job.This opportunity is based at our Glasgow depot, supporting

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Identifying process improvements within the Service Desk areas of responsibility. Location

An innovative IT consultancy is seeking a Service Desk Engineer in Glasgow to deliver exceptional customer experiences. You will support clients by effectively communicating and resolving technical issues through a collaborative approach. Benefits include unlimited holidays, flexible working, and co

You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. We are committed to delivering positive impacts to our communities through our Social Impact programme. Competitive remuneration with the flexibili

Duration - March 2026 with high possibility of extension.Location - Glasgow (central to city centre).Hybrid - 3 days office based and 2 days home working.Hours of work - Monday to Friday.The role of a UKSV Help desk Advisor will require collaborative working within UKSV and across the vetting enterp

Recruitment Consultants / Senior Recruitment Consultants Glasgow City Centre + Hybrid Working Established in 2006, our reputation and success has been founded on providing a high quality, consistent range of tailored recruitment solutions, underpinned by dedicated candidate and client service provision in our specialist industry sectors. We are recruiting talented individual, at all levels, to join our specialist Recruitment Teams and are currently recruting within a number of our specialist divisions Professions (Accountancy & Finance / HR etc) Manufacturing & Engineering Industrial & Driving Warehousing & Logistics Technology & Digital Supply Chain Bring your ambition, passion, and determination for sales, and you'll be supported and developed to achieve your full potential, earning fantastic rewards whilst having the autonomy to run your desk. What are we looking for? Previous experience in recruitment, outbound sales, or business development would be advantage Self-motivated with the drive to succeed in developing customer relationships A great work ethic, not afraid to work hard The resilience to thrive in an autonomous and targeted environment You will have an excellent work ethic, an eye for detail, can work effectively in a team and prioritise your own daily and weekly tasks and activities Our key strength is identifying solutions through a consultative approach to solving client problems. Are you seen as reliable, knowledgeable, and someone who can work autonomously to see things through to a successful outcome? If that's you, you'll fit in well with us. Whilst working in a supportive team environment, this is a role with autonomy where you will be trusted to make decisions and manage your time to deliver your role alongside meeting your personal career objectives For an informal discussion, please call Ian Grant on 07929 385 737 or email Brightwork Ltd offers the services of a recruitment agency for permanent work and a recruitment business for temporary work. TPBN1_UKTJ

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day. What you'll be doing... As a Chef, you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. This is an opportunity to work with a professional sports team and to help shape their diets and nutrition in conjunction with the team's sports scientists. Ensure the food is to the highest standard Working in a sporting environment with one of the UK's top professional teams. Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed Working Pattern: Monday | Tuesday | Thursday | Friday - 7:00 am start, 7.5 hours per day, with the opportunity for overtime. What can you bring? Possess a passion for food An interest in sports-related diets and nutrition Focused on the front line Genuine interest in customer service excellence Team player Previous catering experience essential Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Community Facilities Technician (Part-Time, Permanent) East Dunbartonshire 25 hours per week About Dalkia Dalkia UK is a leading technical engineering solutions provider for the built environment. We engineer, manage, and optimise smart spaces and places, using emerging technologies to improve where people work, learn, and live . About the role We have an exciting opportunity for a Community Facilities Technician to join our team in East Dunbartonshire on a part-time, permanent basis . This role is key to ensuring the safe, compliant, and effective day-to-day operation of a school environment. Youll be responsible for routine maintenance, basic repairs, and site management activities, working independently during scheduled hours while maintaining high standards of safety and professionalism. Key responsibilities Opening and closing the school in line with required occupancy times Carrying out internal and external building checks and reporting faults (e.g. damaged tiles, leaks) to the Help Desk Completing non-specialist repairs as required Ensuring planned preventative maintenance (PPM) tasks are completed within agreed timescales Managing visitor sign-in/sign-out procedures and key control Ensuring site inductions are completed for contractors and visitors Reviewing Risk Assessments and Method Statements for works on site Maintaining accurate records of maintenance activities and repairs Ensuring compliance with health & safety regulations and company policies Supporting the safe and compliant operation of the school at all times This list is not exhaustive, and you may be required to undertake other reasonable duties within the scope of the role. What were looking for Essential: Excellent interpersonal and communication skills Understanding of safe working practices and health & safety legislation Ability to work independently Well-organised with the ability to prioritise workload Flexible and collaborative approach to teamwork Previous experience working in a maintenance environment Desirable: Experience in a Facilities or Maintenance Technician role Diversity, Equity & Inclusion Dalkia Scotland is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where everyone feels respected and valued. We welcome applications from candidates of all backgrounds, abilities, and experiences. How to apply If this sounds like the right opportunity for you, wed love to hear from you . ?? Please apply via the Dalkia careers portal or LinkedIn, submitting your CV and any supporting information. TPBN1_UKTJ