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Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained. Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room. Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression Take a hands on approach to training and supporting your team in keeping to our high standards. Oversee and check the cleaning and servicing of all our bedrooms and public areas. Work with our Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider Qualifications Previous experience in a similar role, ideally around a year at Supervisor level An eagle-eye for detail, you can spot a slip in standards from a mile away A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage. You’re looking for a place where you can be you; no clones in suits here. Passion for getting the job done and done right. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once if we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.

Facilities Maintenance Operative (Cleaning, Window Cleaning & Grounds Maintenance) Company: Bloc FM Location: Various client sites (assigned by Bloc FM) Employment Type: Permanent, Full-Time/Part-Time Salary: Competitive, based on experience Company Overview: Bloc FM is a trusted facilities management company committed to delivering exceptional service to commercial and residential clients. We ensure environments are safe, clean, and well-maintained through professionalism, reliability, and attention to detail. Position Overview: Bloc FM is hiring a versatile Facilities Maintenance Operative to perform cleaning, window cleaning, and grounds maintenance duties across client sites. This role suits a proactive individual who enjoys hands-on work, thrives in varied environments, and takes pride in maintaining high standards. You will work as part of the Bloc FM team, with tools, equipment, and training provided. Key Responsibilities: General Cleaning: Perform daily indoor cleaning tasks: vacuuming, mopping, sanitizing surfaces (desks, kitchens, restrooms), and dusting. Follow health and safety guidelines, including COSHH regulations. Window Cleaning: Clean interior and exterior windows using company-provided equipment (squeegees, telescopic poles, eco-friendly solutions). Safely work at heights (e.g., ladders, platforms) following training. Grounds Maintenance: Maintain outdoor areas: mowing lawns, trimming hedges, weeding, pruning, and seasonal tasks (leaf clearance, gritting pathways in winter). Ensure entrances, walkways, and car parks are clean and hazard-free. Additional Duties: Report maintenance issues or hazards to the Bloc FM management team. Support ad-hoc tasks (e.g., deep cleaning, end of tenancy cleaning). Requirements: Physical Stamina: Ability to lift/move equipment, stand for extended periods, and work outdoors in all weather. Experience: Previous experience in cleaning, window cleaning, or groundskeeping is desirable but not essential (training provided). Team Player: Collaborative attitude, punctual, and reliable. Attention to Detail: Deliver high-quality results aligned with Bloc FM standards. Safety-Conscious: Willingness to follow risk assessments and use PPE. Driving License: Essential as required to drive and bring equpment to site. Benefits: Training: Full induction, safety training, and career development opportunities. Uniform & Equipment: Provided by Bloc FM (cleaning tools, PPE, grounds maintenance gear). Supportive Team: Regular check-ins and access to management support.

Looking for a team member to join a vibrant team for front desk duties. Duties include: Answering phone calls, generating sales from leads, answering company whatsapp messages and assisting practitioners with their duties. Generous commission is included with basic pay.

Job Description Front Entrances, Reception Area, Clerks Room Office Areas where accessible Dispose of rubbish in bins only from all rooms Hard Floor areas are to be swept and cleared of all litter, mopped and left clean and dry. Waste paper bins to be emptied into black bags which, when full and sealed, are to be removed to assigned area at front of premises. After emptying, new liners should then be fitted to each bin. Carpeting, rugs and mats to be vacuum cleaned. All furniture such as desks / chairs to be dusted and polished. All upholstered furniture to be vacuum cleaned and any cushions to be replaced tidily. All vinyl or leather upholstered furniture to be wiped clean. The reception desk to be wiped clean. Dust all ledges, and fixtures. Any crockery found in any offices etc to be removed and taken down to kitchen area. Main Staircase & Landings Vacuum clean all carpeting. Dust balustrades and mop wooden stairs from top to bottom. Carefully wipe clean all wall lights and switches, door panels throughout building. Dust any fire extinguishers etc. Toilets & Shower Rooms The floors are to be washed with a disinfecting cleaning agent and to be left clean and dry. Waste papers bins are to be emptied into black bags which when full and sealed to be removed to assigned area at front of premises. New bin liners to be fitted. The inside and out of toilet pans are to be washed, cleaned and disinfected, the outside is to be polished with a dry cloth, and left in a clean hygienic condition. Toilet seats are to be washed, cleaned, disinfected, and left in a clean and hygienic condition. Wipe clean all pipes, taps, cistern handles, light switches, door fingerplates, door kicking plates. Mirrors, wash basins, tiled splash backs, shelving to be washed, and left in a hygienic condition. Ensure soap is clean and replenished as required. Paper towel dispensers are to be checked and replenished as required. Ensure that there are adequate supplies of toilet rolls and replenish as required. Lifts Clean, removing all finger marks, all floor select panels, and emergency panel. Vacuum clean all carpeting or mop hard flooring. Mirrors are to be cleaned and polished.

Duties and responsibilities: Manage daily salon operations, ensuring efficiency and high standards of service. Mentor and train salon staff in techniques and customer service best practices. Upsell salon services and products to enhance client satisfaction and salon revenue. Provide exceptional customer service by addressing client needs and concerns promptly. Oversee front desk operations, including appointment scheduling and client check-in/out processes. Maintain a clean and organised salon environment that reflects our brand values. Ensure compliance with health and safety regulations within the salon. Stay updated on industry trends, techniques, and products to provide informed recommendations. Skills and Qualifications: Proven experience in store management within the beauty or wellness industry. Strong mentoring skills with the ability to inspire and develop team members. Excellent upselling abilities to promote services and products effectively. Exceptional customer service skills with a focus on client satisfaction. Strong communication skills to interact effectively with clients and staff alike. Experience in front desk operations is preferred.

**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The assistant reception manager/ Maitre’d is in responsible for reservations and reception procedures, reporting to the Reception Manager. Overlooking the reception team supporting the Reception Manager and deputizing in his/her absence; responsible to meet the targets set by the GM on a daily basis, making sure the phones are being answered promptly in welcoming manner according to LMA standards and the operation at the desk is ran a professional and timely manner.