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We are now looking for a Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience · You are confident in handling calls, recording bookings, dealing with guest’s enquiries, and responding to emails · You naturally enjoy building rapport with guests in a friendly but professional way · You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We are looking for a Receptionist/Maitre D to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Receptionist within our Restaurants will give you exposure to a busy, high volume dining operation. Our Receptionist enjoy these benefits: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group Unrivaled opportunities for progression across the Group Paid overtime 28 days holiday, increasing with length of service up to 5 extra days Recommend a friend scheme with great bonuses per individual referral Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more Reward programmes, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Receptionist. We promote a working environment in which equal opportunity and diversity is recognized, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

We are looking for a passionate, high performing and driven receptionist to join our growing team in our salon in Covent Garden. The hours will be between 20-30 hrs weekly. Please get in touch with us if you think this role will be suitable to you. Between 20 and 30 hours weekly

Restaurant receptionist/ host/hostess-Experienced-35-43 hours Fish! Restaurant in Borough Market is looking for an experienced and enthusiastic restaurant host/ess who enjoy working in a fast paced service. Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service with high turnover, knowledge of table turning, has high energy, can work independently and in team. The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500 guests weekly. For the role you will need: -Availability to work full time as per weekly rota.Please note we can't offer part time or fixed days off. -Minimum 2 years previous restaurant receptionist/host experience in a high volume service -Good knowledge of Microsoft Office skills, knowledge of excel-word documents. -Knowledge of Opentable booking system -Highly organized nature with great attention to details -The ability to handle high volume customers flow -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours, -Hourly earnings £14 / hours (including tronc). -Plus tronc bonus on top of hourly earnings. -Monthly payment with early access via Wagestream -Various weekly rota of double & single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application. Please note the company does not Sponsor work Visa.

Restaurant Receptionist / Hostess (Open Table) Full time (48hrs per week) £2000 (AFTER Tax per month) Iconic Italian restaurant Osteria del Mare is looking for charming and experienced receptionist/hostess to join our amazing team! We are looking for staff able to work full time and any days of the week. Open table experience is A MUST.

PLEASE READ CAREFULLY Must be 18 years old and over to apply Your job as a receptionist within Travelodge will be provide a warm welcome to our guests. You’ll be available at reception to offer help and guidance for our guests to ensure the perfect stay. It is possible that you will be required to support different departments with a variety of different tasks - Setting up trolleys, caddy's and shower curtains for the day ahead At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. At Travelodge, we value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’. As a Reception team member you will enjoy benefits such as: - 50% discount on rooms plus food and drink, as well as friends and family

Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you

The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way Deal with the coming and going of guests, making sure all bills are correct and contain no surprises Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to. Qualifications It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information Competitive salary 19.6 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Receptionist - Brigadiers Salary - up to £15 ph Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

We are looking for a talented Receptionist to join our team here at Oblix. Our Receptionists are charismatic, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal candidate embodies our values and the following: - A genuine love for hospitality - Proven experience as Receptionist/Host in a luxury high-volume restaurant - A natural team player who is in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. ** Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.

Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.

The Restaurant in Paddington looking for an experienced hostess for full time position. 45 hours contract

Modern restaurant in the City looking for an evening Receptionist with hospitality background at the Ivy City Garden restaurant. Shifts 17:00- midnight You’ll be the first and last person our guests see when they visit. That’s why you’ll need an unflappable personality, good communication skills and a flair for teamwork. We’re looking forward to work with you !

Host/Receptionist – O'Ver Restaurant Are you passionate about Italian cuisine and hospitality? Do you thrive in a fast-paced, guest-focused environment? O'Ver Restaurant is looking for a dedicated Host/Receptionist with 1- 2 years of experience to join our team! With locations in London Bridge and Piccadilly Circus, and a new venue on the horizon, we are expanding and seeking someone who shares our love for exceptional service and authentic Italian dining. WHAT WE ARE LOOKING FOR: ✅ Proven experience in a similar hospitality role ✅ Excellent phone etiquette and ability to manage guest inquiries professionally ✅ Strong reservation system(Open Table) and email management skills ✅ Fluency in English (spoken and written) ✅ Outstanding interpersonal and communication skills ✅ Ability to handle guest requests with professionalism and efficiency ✅ Microsoft Office 365 proficiency (Word, Excel, PowerPoint) ✅ Capability to prepare end-of-day reports and emails ✅ Strong time management skills and ability to meet deadlines ✅ A genuine passion for hospitality and hosting WHAT YOU WILL DO: 📞 Manage incoming phone calls and guest inquiries 📩 Respond promptly to emails and reservation requests 🍽 Oversee and coordinate busy service periods with efficiency 🔄 Multitask effectively, ensuring smooth front-of-house operations BENEFITS: 💰 Competitive salary 🍷 50% discount on food & beverages post-probation 🌟 28 days of paid annual leave, including birthday leave 🥘 Complimentary staff meals 🎓 Access to training programs and internal competitions 🏆 Participation in the "Employee of the Month – O'Ver Hero" scheme 🎁 Bonus scheme based on length of service If you're ready for an exciting challenge and want to be part of a growing team, apply now! At O'Ver, we live by one motto: "EAT TO BE HAPPY!"

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.

A great happy environment to work. Shift Timings 11pm to 7am Full time & Part time

We are looking for a Corporate Receptionist to join our Front of House team in Aldgate. Due to some of the responsibilities in this role you MUST already hold a valid Security SIA Licence. This is a full time role, 40 hours per week with some weekend work on a rotational basis. You will be working in a building which houses educational facilities, so experience in this sector would be great! We pay monthly.

A great happy environment to work. Shift Timings 7 am to 3 pm 3 pm to 11 pm Full time & Part time

We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. - Immediate Start! - Full time job - Starting with £11.75 - £12.25 per hour - Experience would be an advantage but not necessary - Starting as night receptionist - Training provided

Looking for a team member to join a vibrant team for front desk duties. Duties include: Answering phone calls, generating sales from leads, answering company whatsapp messages and assisting practitioners with their duties. Generous commission is included with basic pay.

We are looking for a part time receptionist (Sevenrooms) for our restaurant in Soho. The working hours will be 17.00 - 22.30 Tuesday - Saturday.

We are a friendly team looking for a Receptionist that is looking to learn and enjoy while working! Riviera is one of the best South French Restaurants in UK, and is part of Emerald Hospitality Group. It is a great place to learn and master French-Mediterranean cooking techniques. You will have the opportunity to create new dishes with our talented Head Chef and Executive Chef. We are lucky to have some of the best equipment in our kitchen to work with. Our kitchen is beautifully designed with the highest standards and it is an open kitchen. The company has other sister restaurants growing very fast, so there is a lot of room to be promoted and keep learning. Join us now :)

We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. - Immediate Start! - Full time job - Starting with £11.75 - £12.25 per hour - Experience would be an advantage but not necessary - Starting as night receptionist - Training provided

Travelodge London Brent Cross is looking for reception team member. If you love customers we are waiting for you in our team!

**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The assistant reception manager/ Maitre’d is in responsible for reservations and reception procedures, reporting to the Reception Manager. Overlooking the reception team supporting the Reception Manager and deputizing in his/her absence; responsible to meet the targets set by the GM on a daily basis, making sure the phones are being answered promptly in welcoming manner according to LMA standards and the operation at the desk is ran a professional and timely manner.

we are looking for someone who is flexible and can work full time easily. Experience or non experience, training will be provide on site.

Restaurant Receptionist required Monday to Friday for our family run restaurant and bar in London EC4. We are looking for someone to fit into our team and work alongside the managers, assisting in the smooth running of the business. General reception duties to include using our Opentable System, administrative tasks, taking care of customers and assisting in all areas of the restaurant. Experience in a similar position would be advantageous. Hours to be Monday to Friday approx 9 – 5, (two of these days working until 7.00pm normally Tuesday and Thursday). Salary will be in the region of £35,000 pa including tronc dependent on experience. Please note this will be paid as hourly pay of £12.00 plus an hourly pay of tronc at approx £5.00 per hour. Monthly pay. Pension 28 days holiday Meal on duty

We are looking for individuals who are genuinely passionate about providing highest level of service and memorable experiences to our members and their guests from the moment they step foot in the Club until their very last minute with us. Currently hiring for Receptionist positions. Our ideal candidate would have: - Previous experience as Receptionist /Hostess minimum 1 year - Advantage if have used OpenTable before, but not essential - Good computer skills - Great communication skills with guests in person, as well as via phone and emails What we offer : - Monday to Friday (except for private events) - Bank holidays off - Access to the gym - Career growth opportunities - Staff food - Uniform - Various discounts - 50% off when dinning in the restaurant

Receptionist in a general medical practice Up to 36 hours per week NHS Pension with 23.2% employer contribution

Position is available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. You must be very friendly and professional in your approach, you’ll be the first impression our guests have when they enter the restaurant. The Role: - Draw up client booking table plan of the restaurant and ensure that tables are set before clients’ arrival using our digital online booking platform. - Manage the front desk by receiving incoming calls, greeting and attending to customers needs. - Inform guests about the availability of tables and direct them to the table(s) once they arrive. - Keep records of guests who visit the restaurant. - Assist customers with answers to queries, and offer solutions to issues within your capacity. - Collaborate with other restaurant staff and the management to ensure that customers requests are properly attended to in a timely manner. - Ensure that clients make payments for services before they exit the restaurant. - Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary. - Communicate with other staff, such as informing them of clients’ bookings, needs or potential complaints. - Happy to work evenings and most weekends.

The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained. Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room. Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression Take a hands on approach to training and supporting your team in keeping to our high standards. Oversee and check the cleaning and servicing of all our bedrooms and public areas. Work with our Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider Qualifications Previous experience in a similar role, ideally around a year at Supervisor level An eagle-eye for detail, you can spot a slip in standards from a mile away A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage. You’re looking for a place where you can be you; no clones in suits here. Passion for getting the job done and done right. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once if we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

Job Description Front Entrances, Reception Area, Clerks Room Office Areas where accessible Dispose of rubbish in bins only from all rooms Hard Floor areas are to be swept and cleared of all litter, mopped and left clean and dry. Waste paper bins to be emptied into black bags which, when full and sealed, are to be removed to assigned area at front of premises. After emptying, new liners should then be fitted to each bin. Carpeting, rugs and mats to be vacuum cleaned. All furniture such as desks / chairs to be dusted and polished. All upholstered furniture to be vacuum cleaned and any cushions to be replaced tidily. All vinyl or leather upholstered furniture to be wiped clean. The reception desk to be wiped clean. Dust all ledges, and fixtures. Any crockery found in any offices etc to be removed and taken down to kitchen area. Main Staircase & Landings Vacuum clean all carpeting. Dust balustrades and mop wooden stairs from top to bottom. Carefully wipe clean all wall lights and switches, door panels throughout building. Dust any fire extinguishers etc. Toilets & Shower Rooms The floors are to be washed with a disinfecting cleaning agent and to be left clean and dry. Waste papers bins are to be emptied into black bags which when full and sealed to be removed to assigned area at front of premises. New bin liners to be fitted. The inside and out of toilet pans are to be washed, cleaned and disinfected, the outside is to be polished with a dry cloth, and left in a clean hygienic condition. Toilet seats are to be washed, cleaned, disinfected, and left in a clean and hygienic condition. Wipe clean all pipes, taps, cistern handles, light switches, door fingerplates, door kicking plates. Mirrors, wash basins, tiled splash backs, shelving to be washed, and left in a hygienic condition. Ensure soap is clean and replenished as required. Paper towel dispensers are to be checked and replenished as required. Ensure that there are adequate supplies of toilet rolls and replenish as required. Lifts Clean, removing all finger marks, all floor select panels, and emergency panel. Vacuum clean all carpeting or mop hard flooring. Mirrors are to be cleaned and polished.

Duties and responsibilities: Manage daily salon operations, ensuring efficiency and high standards of service. Mentor and train salon staff in techniques and customer service best practices. Upsell salon services and products to enhance client satisfaction and salon revenue. Provide exceptional customer service by addressing client needs and concerns promptly. Oversee front desk operations, including appointment scheduling and client check-in/out processes. Maintain a clean and organised salon environment that reflects our brand values. Ensure compliance with health and safety regulations within the salon. Stay updated on industry trends, techniques, and products to provide informed recommendations. Skills and Qualifications: Proven experience in store management within the beauty or wellness industry. Strong mentoring skills with the ability to inspire and develop team members. Excellent upselling abilities to promote services and products effectively. Exceptional customer service skills with a focus on client satisfaction. Strong communication skills to interact effectively with clients and staff alike. Experience in front desk operations is preferred.