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  • Reception Supervisor
    Reception Supervisor
    2 days ago
    £29852.16 yearly
    Full-time
    London

    Salary -- Discussed at venue. Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... Reception Supervisors in our team lead by example and support and enable our receptionist to provide our guests with excellent service throughout their stay. • Ensure all guest queries and complaints are dealt promptly with in a satisfactory manner, • Ensure a thorough and proactive administration of the groups invoicing, • To work, closely with the Reception Manager and The Duty Manager to ensure that any recurring issues and problems faced by the guest are recording in the DM Report., • Be fully conversant with all room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, • Help DM with additional tasks such as Cosmos PMs/Letters for Delay Flights/Credit Limit/Room Rec when needed, • Ensure a commercial attitude is adopted at all times and maintain an awareness of all Sales opportunities within the hotel to maximise room sales and revenue for the Hotel, • To establish a good working relationship with all the guests and colleagues, creating a team that works well together and with other departments., • Providing a high-quality service comes naturally to you., • Strong organizational skills and attention to detail., • Very good at multi-tasking and remaining calm under pressure., • Excellent communication skills with a high standard of written and spoken English., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • 4-star hotel experience in a similar role is a real advantage.

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  • Full-Time Administrator & Receptionist Required in West London
    Full-Time Administrator & Receptionist Required in West London
    12 days ago
    £25000 yearly
    Full-time
    London

    Ashley Samuel, specialists in Residential Sales, Lettings, and Commercial property across West London, including Acton, Ealing, Chiswick, Park Royal, Shepherds Bush, and Hammersmith, are seeking a Full-Time Administrator & Receptionist. We are dedicated to providing quality service to our clients, and our team is fundamental to our business and reputation. We are looking for an individual to start immediately. If you are organised, a good communicator, and possess a proactive attitude, we encourage you to apply, regardless of your experience level. Responsibilities: • Provide general administrative and clerical support., • Schedule appointments and conduct property viewings with potential applicants., • Open, sort, and distribute incoming correspondence., • Collaborate closely with managers and other administrators., • Assist in resolving administrative and maintenance issues., • Perform company errands to supply stores and property viewings (driving licence required), • Prepare and modify documents, including correspondence, reports, drafts, memos, and emails., • Schedule and coordinate meetings, appointments, and travel arrangements for Managers., • Maintain office and building supplies for various departments., • Coordinate and arrange access for maintenance staff and tradesmen. This is a permanent position offering significant potential for career progression. Experience Required: • Minimum 6 months of relevant experience.

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  • Senior Hairstylist/ Colorist
    Senior Hairstylist/ Colorist
    13 days ago
    £13–£17 hourly
    Full-time
    London

    Overview We are seeking an experienced Hair Stylist and Colour Specialist to join our dynamic team at Alicia Hair and Beauty Hammersmith. The ideal candidate will possess a passion for hair artistry, exceptional customer service skills, and a keen eye for colour techniques. This role offers an exciting opportunity to showcase your expertise in a professional environment dedicated to beauty and client satisfaction. Applicants should be motivated, creative, and committed to delivering outstanding results while fostering a welcoming atmosphere for clients. Responsibilities Provide expert hair styling services, including cutting, colouring, and styling according to client preferences and current trends. Offer personalised colour consultations and execute colour treatments with precision. Maintain high standards of hygiene and cleanliness in the salon environment. Deliver excellent customer service by understanding client needs and advising on suitable hair care solutions. Manage appointment scheduling efficiently at the front desk, ensuring smooth daily operations. Mentor junior staff or apprentices where applicable, sharing knowledge and techniques to support their development. Assist with store management tasks as required, including stock replenishment and maintaining product displays. Skills Proven experience as a Hair Stylist with a strong portfolio of colour work and styling techniques. Proficiency in barbering is desirable but not essential. Excellent communication skills to engage effectively with clients and team members. Strong customer service orientation with the ability to build lasting client relationships. Organized with the ability to manage front desk responsibilities efficiently. Capable of mentoring junior staff or apprentices to foster growth within the team. Knowledge of store management practices and maintaining a welcoming salon environment. This position offers a vibrant work environment where creativity and professionalism are valued. We welcome passionate individuals eager to advance their careers in the beauty industry while delivering exceptional service to our clients. Job Types: Full-time, Part-time, Permanent Benefits: Employee discount Profit sharing Store discount Work Location: In person (W6 0SP)

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