Service desk jobs in London

Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Assistant Front Office Manager will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hyde rockstars. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

Company Description The Hoxton Southwark The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Albie: Albie is our all-day lobby spot where you can expect proper breakfasts and comfy seats, crowd pleasing modern dishes and a killer wine and cocktail list to see out the night. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Working From_: A desk with a view. Working From_ Southwark is located in The Hoxton, Southwark right by Blackfriars Bridge, a short stroll from Waterloo and London Bridge stations, and in good easy distance of Borough Market for your lunch break. It’s a place to come and get stuff done, with all the comforts of home but none of the distractions. Job Description What's in it for you... Competitive salary up to £18 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you'll do... Bring delicious brunch options to our guests’ tables by running a section in our busy kitchen Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there Qualifications What we're looking for... Previous experience working as part of a kitchen team in a similar sized restaurant Passion for fresh ingredients and strong flavours Individuals. You’re looking for a place where you can be you; no clones in suits here You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving

We are looking for experienced FOH Staff for our client based in Holborn who are a massive Britsh company known worldwide. The Package: - Hourly wage: £14.24 - 40 per week (overtime available depending on business) - Shifts between 7am-11pm, Monday – Friday The role - Setting up and cleaning meeting rooms in preparation for clients to use. - Helping with support of events, conferences and dinners. - You will be required to support on Front Desk/Reception at times so must have some computer experience and be confident on the phone.

Elevate your hospitality career by becoming the cornerstone of guest experiences with Ennismore! Why Ennismore? It's where professional growth meets personal fulfillment. Ennismore produce some of the most prestigious 5* hotels located in central London. Known for its exceptional service and warm ambiance, it's the place where guests' encounters turn into cherished memories. If you have a flair for impeccable customer service and the ability to multitask, we want to hear from you. Apply now!

Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024

About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!

Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.

We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service, and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktails knowledge, in order to lead the bar service and deliver outstanding results. WHAT'S IN IT FOR ME? 28 days holiday. Flexible shifts – to fit around the other important things in life. Love dining out? You’ll love it even more with a 25% discount across all our bars. Never a dull moment – fun, laughs and lifelong friends! Training on drinks, cocktails and an Elite Bartender programme. Development and career progression. WHAT WILL I BE DOING? AS BARTENDER YOU WILL.. Greet, serve, and look after our guests so they go home happy. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning in order to develop your knowledge and skill.. Fully understand our drinks inside out, making recommendations to our guests. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too Hours: Part time 20h per week Salary: up to £14.5h

We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service, and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktails knowledge, in order to lead the bar service and deliver outstanding results. WHAT'S IN IT FOR ME? 28 days holiday. Flexible shifts – to fit around the other important things in life. Love dining out? You’ll love it even more with a 25% discount across all our bars. Never a dull moment – fun, laughs and lifelong friends! Training on drinks, cocktails and an Elite Bartender programme. Development and career progression. WHAT WILL I BE DOING? AS BARTENDER YOU WILL.. Greet, serve, and look after our guests so they go home happy. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning in order to develop your knowledge and skill.. Fully understand our drinks inside out, making recommendations to our guests. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too Hours: Part time position 20h per week Base rate: £10.42 plus service charge which varies between £1-£2.5 per hour.

We are looking for a professional and welcoming Front Desk Receptionist to be the first point of contact for our company. This role requires a service-focused individual who is highly organised, has excellent communication skills, and enjoys interacting with people. Responsibilities Update calendars and schedule meetings as needed. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries.Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. Who are we looking for? We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our supervisors to develop their skills and become one of our future assistant managers. What we offer: 25% staff discount at Albion and East sites 28 days holiday Key Attributes Honesty People Development Standard Focused Driven Job Type: Full time 40-45h

We are seeking a highly skilled and experienced Senior Hair Stylist to join our team at our salon in . As a Senior Hair Stylist, you will be responsible for providing exceptional hair services to our clients and leading a team of stylists. If you have a passion for hair styling, excellent customer service skills, and the ability to mentor and manage a team, we would love to hear from you. Responsibilities: - Provide a wide range of hair services including cutting, coloring, styling, and treatments - Stay up-to-date with the latest hair trends and techniques - Mentor and train junior stylists to help them improve their skills - Manage the daily operations of the salon, including scheduling appointments and coordinating with clients - Ensure that the salon is clean and well-maintained at all times - Provide excellent customer service and build strong relationships with clients - Assist with front desk duties when needed - Perform eyelash extensions, barbering, and makeup application as required Skills: - Strong communication skills to effectively interact with clients and team members - Proven experience in store management or leadership roles - Extensive knowledge of hair styling techniques, trends, and products - Ability to mentor and train junior stylists - Proficiency in eyelash extensions, barbering, and makeup application is a plus - Excellent customer service skills with the ability to build rapport with clients - Detail-oriented with a strong focus on delivering high-quality results If you are a talented Senior Hair Stylist looking for an exciting opportunity to showcase your skills and lead a team of stylists, we invite you to apply. Join our salon in and be part of a dynamic team dedicated to providing exceptional hair services.``` Job Type: Full-time Salary: £22,000.00-£30,000.00 per year Benefits: Company pension Employee discount On-site parking Experience: stylist: 5 years (preferred) Hairdressing: 5 years (preferred) Licence/Certification: Hairdressing NVQ/SVQ Level 2 (preferred) Work Location: In person

Description: As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. WHAT'S IN IT FOR ME? 28 days holiday. Flexible shifts – to fit around the other important things in life. Love dining out? You’ll love it even more with a 25% discount across all our bars. Never a dull moment – fun, laughs and lifelong friends! Training to learn our service standards, ability to be cross-trained in both bar and kitchen roles. Development and career progression. WHAT WILL I BE DOING? AS WAITING STAFF YOU WILL... Greet, serve and look after our guests so they go home happy. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. Hours: Part time 20h per week Salary: Base: £10.42ph plus service charge between £1-£2.5 per hour

we are offering training / recruitment for people looking for jobs in this role to start early April .

Are you a hospitality hero with a knack for leadership and a passion for impeccable service? This pivotal role offers the chance to shine, ensuring our guests' experiences are nothing short of extraordinary and keeping our front desk operations flawless. Our client is a prestigious 5* hotel in the centre of London, and this is a role with high visibility, leadership development, and the opportunity to make a real impact. If you're ambitious, detail-oriented, and thrive in fast-paced environments, we'd love to meet you.

Amazing Assistant managers needed! Who are we? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries.Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. Who are we looking for? With 5 sites across London, Canova Hall, Cattivo Bar, Martello Hall, Teatro Hall and Serata Hall; and we are on the hunt for a number of assistant managers to join the team. We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. What we offer: 28k plus tronc (4-5k pa) Training Plan which on competition can lead to a £2k pay increase 25% staff discount at Albion and East sites 28 days holiday Key Attributes * Honesty People Development Standard Focused Driven Ideally we'd like a number of years experience and knowledge within the industry but senior level management not essential. Personal licence Job Type: Full-time