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About the job We are looking for a dedicated and knowledgeable individual with a passion for service excellence to join our team as a Maintenance Supervisor. As a Maintenance Supervisor you will: Be responsible for a smooth running of the Maintenance Department under guidance of the Maintenance Manager Implement effective preventative and routine maintenance inspections under guidance of their manager Be responsible for external contractors visiting site for PPM or reactive works and reports back to the Maintenance Manager daily of progress or works complete Assist and support the undertaking of maintenance and repair all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Deal with guest requests in a timely and efficient manner, communicating with other departments when necessary Be responsible for external contractors visiting site for PPM or reactive works and reports back to the Maintenance Manager daily of progress or works complete Successful Maintenance Supervisors have: At least two years' experience working as a supervisor in a similar industry or similar role Good knowledge of basic electrical, plumbing and carpentry Good understanding of general Health & Safety and fire safety Creativity and confidence to find solutions to everyday challenges Clear understanding of a properties key plant equipment and functions A good command of English is essential, a second language is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Health & Safety, Electrical, Carpentry, Communication, Painting, Plumbing, Creativity, Fire Safety, Team Work, Initiative Discussed at venue Department: Maintenance Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
The General Manager is responsible for all aspects of the business, ensuring the profitability, quality and operation of the business in all its aspects. Reporting directly to the Owner / Director of the business this is a position which requires ‘owner-operator’ mentality where ownership of the business is essential, and accountability is part of the role. Looking for a strong partner to join my team of creative hedonists and food lovers! My name is Roxane and I have 10 years experience in opening, managing and selling restaurants. I have successfully launched ventures in Ukraine, Portugal, France and now it is time to settle in the UK (London precisely!). I am focused on quality, not quantity, and am looking forward to launching a new coffee & brunch space in London with a vision of expansion both locally (London) and Internationally (USA). The concept will include food, art and music, combining the best from each of these worlds. The idea will be turning around quality products, minimalistic approach, aesthetics and science of food (how food affects our body, mind and mood). I am looking for a strong General Manager to join me in this adventure, and to become partners with equity shares (the amount of shares will be discussed personally). Areas of responsibility (not conclusive): HR: - To take full responsibility for hiring, onboarding and the induction of new employees. - Ensure all staff are trained to standard of operation and continuously being developed. - Create a safe, comfortable and inspiring working environment for all employees. - Ensure all employee needs are met (meals, uniforms, tools for work and safety at work) - Keep an ‘open door’ policy and actively create an environment for employee feedback, resolving any issues quickly and effectively. - Dealing with any disciplinary issues, quickly, effectively and according to current employee law standards. - Actively seek to develop team and individuals, creating opportunities to grow. Financial: - Partake and contribute to setting budgets and ensuring they are being met. - Full responsibility and accountability for Profit & Loss accounts. - Implement and control financial control systems such as: purchasing, inventory, labor cost and wastage management. - Ensure all book-keeping is up to date, such as banking, invoices, purchases and cash-flow management. - Plan and execute Marketing strategies in liaison with Owner/ Director to promote brand and increase business. Operational: - Ensure all maintenance is kept up on equipment, repair and building is always in good keep. - Ensure Health & Safety standards are legally compliant and in place - Ensure Fire safety is implemented (including regular testing of equipment and fire drills) according to current laws. - Ensure HACCP is implemented and being followed by all, and training is kept relevant and up to date. - Implement SOP’s and service standards and ensure quality controls are always in place and adhered to. I invite you to join a team of dreamers and doers, a team of hedonists, music and art lovers to create something new, creative and meaningful! If you are lacking some qualifications from the job description, but you feel like my message finds a strong response in your gut - please, still apply! I am looking forward to meeting my future partners and to building a strong team of like-minded people! Competitive salary plus business shares and bonus. Department: F&B Management About you - HND or Degree in Hospitality Management or similar relevant. OR 3-5 years’ experience in a similar role. - Proven leadership experience, leading and getting the best out of the team. - Experience with pre-openings an advantage (however not essential) - Experience with managing Profit & Loss account to full accountability. - Experience with brand standards, managing a branded venue preferential. - Impeccable presentation and communication essential, as is Excellent English to business level (other languages welcome). - Previous experience with marketing activities, or promotion of venues advantageous. If you are: - a positive thinker and generally a positive person - have active life position (looking for a way to solve the problem even if it seems challenging) - ambitious to develop both personally and professionally - love people and serving them - have a desire to make this world a better place then we have something in common! On top of your CV and experience, please, do write a bit about your personality and motivation: why do you want to join this new venture and what excites you the most. Please, also add what you think are your strong and weak points both professionally and personally. Language required: English. The company Hosco Talent Search is a division of Hospitality Connection (Hosco). Hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.
Hello , I am currently recruiting a waiter/waitress for a fine dining restaurant based in Chelsea. The ideal candidates should be passionate about food & wine, who is curious and keen to learn. A hard working who is also a team player and can inspire the rest of the team and who want to further their career within hospitality. This is a great opportunity to grow professionally and be part of a of a talented restaurant team. The restaurant is offering successful candidates: · Full time + paid overtime · Competitive salary plus point based tronc system to enhance pay · Fun, family working environment · Strong management and training opportunities · Career progression into a supervisor and more if you are willing Responsibilities · The Waiter/Waitress will: · Confidently run a section in service, staying attentive to guests · Deliver high standards of hospitality and service · Table maintenance · Excellent menu knowledge with allergen experience Experience: · Experience working as a waiter/waitress in busy restaurants for a minimum 2 years · Good knowledge of food and wine, with a passion for expanding that knowledge · An eye for detail, with the ability to look ahead and pre-empt issues or challenges · A positive attitude and willingness to be flexible in helping all other departments · Punctual, reliable, diplomatic and calm under pressure · A great memory for names and faces · You will need to be an excellent communicator with great organisational skills
Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
Citadines South Kensington London is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £24600.00 per annum Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
We are looking to add a member to our fast-growing team! The Guest Experience Executive role is a fast-paced one. You'll be working along with the rest of the team to ensure that the properties we manage are well looked after and that our guests have a great experience during their stay. What's the Guest Experience Manager role about? - Checking in guests: Meet our guests on their arrival and have a chat with them. Where are they from, what brings them to London, what are your favourite restaurants in the area... Show them how everything works and be there for them if they have any requests. - Communicate with guests: Both through e-mail and phone calls, you will be in constant touch with our guests from Airbnb, Booking, Expedia, VRBO... We're present in all of the major OTAs and some niche ones! - Upping your tech skills: At Nestor, we are tech-oriented - you will be using different tools and will have to learn processes that will test you! - Staying active: Different properties at different locations - get your steps in effortlessly! 24.000 / year - 33 days off per year + your birthday (34) Department: Reservations Customer Service Reception Telephone Operator About you - Applicants that would like to have a career in hospitality and grow within the company - Second language is a plus, but not a requirement - Computer skills is a must - Very well-written and spoken English - Able to work weekends Language required: English. The company Nestor is a rapidly growing hospitality management company renowned for providing exceptional short-term rental experiences across a diverse portfolio of properties. With a focus on delivering unparalleled comfort, convenience, and personalised service, Nestor caters to travelers seeking the comforts of home during their journeys. From luxurious apartments to cozy cottages, we offer a wide range of accommodation options to suit every preference and budget. Backed by a team of dedicated professionals committed to excellence, we ensure seamless stays for guests, while also maximising returns for property owners through effective management strategies. Embracing innovation and a customer-centric approach, Nestor sets the standard for quality and reliability in the hospitality industry. Join us in redefining hospitality and making every stay unforgettable.
Here at PRS Recruitment, we are looking for a Night Receptionist who have experience using PMS Systems (Property management system) for our client based in Euston. Job Description - Hours Per Week: 40 - Salary: £13.15 hourly - Sunday to Thursday nights inclusive - 10.45PM to 7.15AM Key Responsibilities: - Maintaining a positive culture throughout the department - Check in and out overnight guests, individual and group - Maintaining the highest level of service to consistently exceed guest expectations - Warmly welcoming all visitors and guests - Ensure eye contact and a smile at all times. - Ensuring everyone is aware of forthcoming daily events being held in the venue - Dealing with visitor enquiries/requests. - Assisting in handling visitor passes and directing visitors as appropriate - Issue day passes, Members passes and Gym passes - Answering all calls within 3 rings and attending to voicemails as soon as possible - Receiving and transferring telephone calls (internal).
Travelodge London Farringdon 10-42 Kings Cross Road WC1X 9QE This is the address please do not ask for full address again. As a Housekeeping support cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. You will be portering to and from trolleys to cages all day and set up trolleys during the down time, also clean other areas whilst you are quiet. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. We value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made.
Leydi is a Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience. Leydi brings the legendary flavours of Istanbul to central London. Where guests once had to travel to the wider districts of the capital to search for the authentic Turkish flavours. Unique to the area, Leydi brings these modern flavours in a light, bright and contemporary Central London setting. Leydi has a bustling dining room filled with laughter, distant clattering pans, complete with dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack. Leydi is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Job Description Reporting to the Head Chef, the Senior Sous Chef will be responsible for the efficient running of the sections and production of food at the highest standards, ensuring the kitchen area is clean and set up for service at all times. What you’ll do… Support the Head Chef in leading a large and dynamic kitchen team. Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves. Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as brown butter, and our food hygiene standards are sky-high. Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there. Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hyde experiences for our guests and comfortable turning to you with questions. What we’re looking for… 2+ years’ experience as a Sous Chef in a busy, bustling environment with freshness and provenance of ingredients as a key priority. Knowledge in traditional Turkish cuisine, with experience in butchery, mangal, Turkish breads and use of stone oven. Experience and understanding in and on the modern Turkish market. A true passion for creativity whilst maintaining the integrity of our brand standards through the dishes on the menu. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: F&B kitchen The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
~PLEASE READ CAREFULLY ~MUST BE OVER 18 YEARS OLD TO APPROVE As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. We value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made -Location: Travelodge Central City Road EC1Y 1AG -Working Hours typically starts from 10am - 3pm, 4-10pm -Contracts starts from 12 hours to 24 hours *Must be Fully Flexible *Must be able to work through the weekends
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our . We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: take care of cleaning the hotel rooms and, when needed, the public areas handle additional special cleaning tasks in consultation with the Housekeeping Operations Manager/Housekeeping Supervisor ensure and maintain the established housekeeping quality standards work hand in hand with our hosts and hotel technicians to fulfil the needs of our guests are the go-to person for our guests on the floor and always know what to do take responsibility for lost and found items, because nothing slips through your fingers We've been waiting for you, since you have/are: gained experience in a similar position within the hospitality industry loving cleanliness and order, with a keen eye for the little details bringing a positive attitude and always have a smile on your face enjoying working with international guests and know how to handle their various requests speaking fluent French – English would be a plus What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program you’re always welcome – 50 % on our F&B no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews level up your game – Ruby takes you to the top innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Abdoulie's story from our Ruby Rosi in Munich. Department: Housekeeping Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
Job Description: Planning, process and production technicians perform a variety of technical support functions to assist production, process and planning engineers with production programmes and schedules and with manufacturing and processing procedures in order to ensure accuracy, cost-effectiveness and efficiency Key Duties: As a Production Planner at Taurus Nirvana Ltd, your key duties will include creating and managing detailed production schedules, coordinating the timely procurement of materials, and ensuring that production resources, including equipment and labour, are allocated efficiently. You will collaborate with design, engineering, and procurement teams to ensure seamless workflow across projects, proactively identifying potential bottlenecks or delays in the production process. You will also monitor inventory levels, forecast production demand, adjust schedules as necessary, and maintain clear communication with all stakeholders to ensure projects are completed on time, within budget, and to the required quality standards. Day-to-day task: Production Planner will review production schedules, ensuring that timelines align with project requirements and client expectations. You will communicate with suppliers to confirm material availability and delivery dates, adjusting schedules accordingly to prevent delays. Regularly checking in with the production team, you will monitor the progress of ongoing projects, ensuring any production issues are addressed promptly. You will also track inventory levels, ordering materials as needed to maintain production flow, and assess any potential risks or disruptions in the supply chain. Additionally, you'll maintain accurate documentation, update project status reports, and hold regular meetings with relevant departments to keep everyone informed and aligned on progress.
The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained. Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room. Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression Take a hands on approach to training and supporting your team in keeping to our high standards. Oversee and check the cleaning and servicing of all our bedrooms and public areas. Work with our Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider Qualifications Previous experience in a similar role, ideally around a year at Supervisor level An eagle-eye for detail, you can spot a slip in standards from a mile away A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage. You’re looking for a place where you can be you; no clones in suits here. Passion for getting the job done and done right. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once if we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!
Main responsibilities include: As a Student Recruitment Consultant, you will be responsible for promoting and recruiting students to join our partner institutions. You will act as a liaison between prospective students and our admissions department. You will develop strategies to increase enrolment and maintain relationships with schools, colleges, and universities to enrol students. - You will be researching pay discrepancies, efficiency bonuses, and other types of compensation in regard to recruitment consultants. - You will propose personnel and higher industrial education relations policies, help implement them in student recruitment, and draft staff handbooks. - The role involves aiding in discussions between the recruitment management team and managers in order to recruit a new applicant. - Interview new applicants, and check references and required documents in order to finalize them. - The position involves providing guidance on matters such as new employee training and recruitment, negotiating protocols, agreements, and other personnel and industrial relations matters. - The job entails handling grievance and disciplinary procedures, as well as overseeing employee welfare and counseling services. - Collaborate with other departments within the institution to ensure that the recruitment process runs smoothly. - Keep up-to-date with the latest trends in recruitment and implement innovative strategies to attract new applicants. - Monitor and report on the effectiveness of recruitment strategies and make recommendations for improvement.
PLEASE READ CAREFULLY Must be 18 years old and over to apply Your job as a receptionist within Travelodge will be to check in and provide a warm welcome to our guests. You’ll be available at reception to offer help and guidance for our guests to ensure the perfect stay. It is possible that you will be required to support different departments with a variety of different tasks. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even AOM, started their careers at Travelodge as team members. Typical shifts based on rato shift base: 10pm till 7am. This can vary during busy periods, however 3 weeks notice is typically given for rotas. At Travelodge, we value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’. As a team member you will enjoy benefits such as: - 50% discount on rooms plus food and drink, as well as friends and family rates.
Job Description Antics pizzeria da michele is looking for a Human Resources Administrator to join our team. The Human Resources Administrator will be responsible for providing administrative support to the Human Resources Department and will also assist in recruiting, hiring, and onboarding new employees. This position will also assist in the development of human resources policies and procedures. Essential Functions: Assist with recruiting, hiring, and onboarding of new employees Assist with development of human resources policies and procedures Answer phone calls and take messages Maintain employee records including but not limited to names, dates of employment, and time spent with the company Assist in the recruitment process including but not limited to job postings on job boards, resume submission, etc. Provide administrative support to the Human Resources Department including but not limited to: email scheduling, email response, HR calendar creation/invitations, etc. Create reports as requested by HR leadership or HR department manager Perform other duties as assigned by management Qualifications Bachelor’s degree in Human Resources or related field preferred Previous experience working in human resources preferred but not required Previous experience with Kronos or other HR software systems a plus Additional Information Benefits Package (Medical, Dental & Vision) Available upon Initial Employment Job Type: Full-time Pay: £2,500.00-£3,000.00 per month Additional pay: Bonus scheme Commission pay Performance bonus Tips Yearly bonus Benefits: Company events Company pension Gym membership Schedule: Monday to Friday Education: Diploma of Higher Education (preferred) Experience: HR: 1 year (preferred) Work Location: In person
La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.
FTA Parrilla Job Description Position: Chef de Partie Responsible to: Head Chef/Directors – Martin Anderson and Curtis Bell Location: Paddington, London Salary: Dependent on Experience ABOUT US From the Ashes is a BBQ and Smokehouse based in East London, focussing on sustainable whole animal butchery. The pandemic gave Martin Anderson and Curtis Bell the opportunity to come together to start From the Ashes BBQ in June 2020, serving nose to tail BBQ out of their Hatch in Hackney Wick. After meeting in Temper Soho in 2019, Curtis and Martin worked together to share their combined passion for BBQ and the outstanding produce the UK farm industry has to offer. From the Ashes has now moved to a permanent home in 5 Points Brewery, continuing to give the people of Hackney their BBQ fix. With this success, From the Ashes is now opening a new site in Market Halls Paddington, an Argentinian style grill: From the Ashes Parrilla. This will be a fast paced food court style marketplace, focussing on Picanha steaks and grilled chicken served with fries and salad. The Role The Chef de partie is responsible for food preparation, maintaining consistent standards whilst helping chefs to develop menu’s. You will assist the head chef and sous chefs with the successful running of the kitchen ensuring all recipes are followed along with food practices to ensure guest satisfaction. Responsibilities Preparation, production, and service of food to the standard required in a timely and efficient manner. Practice and promote effective teamwork and communication amongst your direct work colleagues and colleagues in other departments. Ensure compliance with inhouse HACCP and food hygiene, health, and safety systems to ensure compliance. Completing duties with an attitude of always striving to exceed standards to promote improvements and raise the quality of feedback from all guests. To maintain the day-to-day operational standards of the kitchen To manage own kitchen section during service To take responsibility covering all areas of kitchen operations. To prepare reports including recording food temperatures. Position Requirements Experience managing the preparation and cooking of food in the kitchen. Must have excellent diligence Disciplined, keen to share your knowledge and learn new skills Strong dedication to your craft Have good working relationships, rise to the challenge, and adapt well to change Be enthusiastic about your career, collaborator & trustworthy Professional attitude always Whatever your experience, if you’re passionate, reliable and aspire to be great, we’d love to hear from you so please apply today! Please note all candidates must have the right to live and work in the UK and possess a strong level of written and spoken English. Job Types: Full-time, Permanent Part-time, Permanent
-Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
SENIOR RECEPTIONIST Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.
Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £33,000.00-£35,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)
Maintain optimal stock levels across all product categories, ensuring availability while minimizing waste and excess inventory. Develop and implement stock control, handling, and distribution policies to optimize space, labor, and financial resources. Work closely with the purchasing department, advising on the type, quality, and quantity of goods required, as well as delivery timelines. Identify opportunities to enhance supplier relationships and negotiate better terms. Implement rigorous quality checks to ensure stock integrity, freshness, and compliance with industry standards. Prepare detailed reports on stock expenditure, resource utilization, and inventory performance. Provide recommendations on materials standardization, future stock policies, and cost-saving strategies.
About Snowik Limited Snowik is a property maintenance company providing reactive property maintenance and building services to the domestic and commercial sectors in the London and greater London area. We take on planned refurbishment projects within the M25 area. Job Description: The role of the Building Surveyor is responsible for contributing to the delivery of all building surveying services on residential properties and developments. We are looking to recruit a building surveyor to join our expanding team. The role includes the delivery of major remedial work projects along with regular maintenance projects and professional building surveying services within central London, Greater London and the M25. Our clients are primarily Residential Property Managers specialising in the management of all types of purpose-built residential developments across London. These are high-net worth prime properties where service and excellence are priorities. Key responsibilities and tasks include: Project management of major projects including remediation works. Undertaking the role of PM or CA on maintenance and refurbishment projects. Preparation of Long-Term Maintenance Plans for sinking fund provisions. Preparation of building insurance reinstatement cost assessments. Condition surveys and defect diagnosis. Attending client meetings when necessary. Provide technical advice to clients. Ensure client reports are prepared to the correct specifications and issued to clients by agreed timescales. To build and maintain strong relationships with all internal departments. Liaison with other associated professionals. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: BSc in Building Surveying or equivalent. A background residential property refurbishment and condition surveys/PPM surveys. Specification, tender preparation and contract administration on repair and maintenance projects. Experience of preparing planned maintenance schedules and carrying out building defect diagnosis. Preparation of insurance reinstatement cost assessments. Understanding of health and safety and implications of the CDM Regulations. Awareness of the latest developments and a good understanding of best practice in Surveying. A full clean driving license and be willing to travel within London The ability to work autonomously and maintain performance with minimal supervision is essential. High levels of literacy and written communication skills. Very good attention to detail. Excellent verbal and written communication skills. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Please apply with your CV. Only shortlisted candidates will be contacted. If you do not hear from us within a week unfortunately your application has been unsuccessful on this occasion. Additional background information: This is a Full-time Permanent position Holidays – 28 days Working hours: Mon- Fri - 8am – 5pm
We are seeking a dynamic and organized sales and marketing coordinator to manage bookings, oversee events, and drive marketing initiatives to promote our business. The ideal candidate will be proficient in using the Design My Night system and other platforms to streamline operations and maximize exposure. This role requires a proactive individual with excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences. Key Responsibilities: Bookings & Events Management: Manage and oversee all customer bookings through the Design My Night system and other relevant platforms. Coordinate and track bookings to ensure seamless operations and maximize efficiency. Organize and manage events from start to finish, including planning, scheduling, and liaising with clients and vendors. Ensure that all event details are accurately documented and communicated to relevant teams. Address customer inquiries promptly and professionally, providing exceptional service. Sales & Marketing: Develop and implement creative marketing strategies to promote the business and its offerings. Manage promotional activities across various platforms, including social media, email campaigns, and partnerships. Monitor and analyze marketing performance metrics, providing regular reports and recommendations for improvement. Collaborate with internal teams to develop engaging content and campaigns that align with brand goals. Research and identify opportunities for partnerships, sponsorships, and collaborations to drive sales. Administrative & Coordination: Maintain up-to-date records of all bookings, client interactions, and marketing activities. Coordinate with internal departments to ensure smooth execution of operations. Prepare reports on bookings, events, and marketing efforts as required by management. Key Skills & Qualifications: Proven experience in a similar sales, marketing, or event coordination role. Proficiency in using booking systems, particularly Design My Night, is essential. Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to engage with clients and colleagues effectively. Knowledge of social media platforms, marketing tools, and event promotion strategies. Creativity and a keen eye for detail to develop engaging marketing campaigns. Ability to analyze data and present actionable insights to improve performance. A proactive and adaptable mindset with the ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunities for career growth and development. A collaborative and supportive work environment.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Housekeeper Job Responsibilities: Performs cleaning duties in all guest areas and back of house. Consistently offers professional, friendly, and engaging service. Ensures housekeeping departmental standards are followed. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Maintains inventory of necessary supplies. Reports necessary maintenance items. Follows departmental policies and procedures. Follows all safety and sanitation policies Assists other departments when needed to ensure optimum service to guests. Performs additional duties as needed.
**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!
We are currently seeking a Pizza Chef who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Follow direction of the head pizza chef Work with the dough and pre-impasto Food preparations Working on busy shift behind the pizzeria Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
Nurse Functional Assessor Hybrid Role | Locations Across London and South East Starting Salary: £41,250 to £ 46,215, depending on role/location. Full training provided from day one Please note we are unable to provide visa sponsorship* Working Hours : 9am-5.30pm (Work from home 2 days/week, 3 days in the Assessment Centre) Are you a compassionate, autonomous Nurse looking for a rewarding change within a hybrid nurse job opportunity? Join a forward-thinking team as a Nurse Functional Assessor and help individuals navigate the impact of health conditions on their daily lives. Gain career satisfaction practicing as a Nurse, work in a supportive environment, and enjoy hybrid working flexibility while earning competitive pay. Why Choose This Role? Impact Lives: Provide vital assessments for Personal Independence Payment (PIP) or Employment Support Allowance (ESA) claims, directly influencing benefit decisions and supporting those in need. Hybrid Work: Flexibility to work both from home and on-site. Competitive Pay: £41,250 to £ 46,215 depending on role/location, increasing by £2,000 over your first year. Professional Growth: Receive comprehensive training, continuous professional development (CPD), and ongoing clinical support. Work-Life Balance: Enjoy daytime hours, weekdays only – no weekends or bank holidays. Your Responsibilities Conduct booked consultation appointments (via phone, video, or face-to-face) to assess how health conditions affect daily functioning. Produce detailed, high-quality reports for the Department for Work and Pensions (DWP). Collaborate with colleagues and maintain professional standards. Manage your time effectively to meet deadlines and quality benchmarks. A Typical Day On-Site On days you work from the local centre you’ll start your day with a virtual or face to face team meeting. Meet patients, review their paperwork and medical evidence, and complete comprehensive reports for the DWP. Engage with team leads and participate in learning sessions when needed. From Home On days you work from home you’ll begin with an online team check-in. Conduct assessments via phone or video, using your clinical skills to gather evidence and document findings. Access online and telephone support from clinical team leads and MDT colleagues. What We’re Looking For Registered Nurse (NMC registration) with at least 12 months of post-qualification experience. Your registration needs to be as an adult nurse (RMN, RNLD and RGN). Strong communication, IT, and analytical skills. Clinical knowledge of adult health conditions, including both mental and physical health. Passion for making a meaningful difference in people’s lives. Perks and Benefits Competitive salary package with annual pay increases. Flexible hybrid work arrangement. Structured training program from day one. No weekend, night, or holiday shifts – perfect for work-life balance. Ready to Elevate Your Career and Make a Difference? Don’t miss this opportunity to combine your clinical expertise with a fulfilling new challenge. This is a rare hybrid remote nurse Job for nurses living in the South East of England. Apply now with iGo Recruitment
Job Types: Full-time, Temporary, Zero hours contract Pay: £11.44 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests. Join our team as a Room Attendant in our CLIENT HOTEL and contribute to creating memorable experiences for guests through your hard work and dedication!
Oversee the day-to-day management of office operations. • Supervise and support team members, including administrative and support staff. • Manage and guide staff to ensure efficient workflows and high performance. • Provide training and development opportunities for team members. • Act as the main point of contact for internal and external stakeholders. • Ensure office facilities meet health, safety, and legal requirements. • Handle staff issues, complaints, and requests. • Coordinate office maintenance and repairs as needed. • Manage office supplies and equipment, ensuring proper stock levels. • Conduct regular checks to ensure office is in good condition. • Keep records of office expenses, supplies, and maintenance. • Organise office events and meetings, coordinating logistics. • Ensure compliance with company policies and regulations. • Monitor staff performance and ensure tasks are completed on time and to a high standard. • Foster a positive working environment and encourage teamwork within the department. Skills, Experience/Qualification: No formal qualifications required, but candidates must have a minimum of 3-4 years experience working as office manager ideally for a property management/letting company.
MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 12 months we are looking to recruit staff ready for the continuation of growth into 2025. The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. THE ROLE Tue - Sat 4:30pm - 1:30am, this role is for someone who can handle the fast-paced environment of hospitality at its rawest. Service defines the bar's position in the market so is essential to the role. A simple grasp on most classic cocktails and the ability to follow a recipe is a must. THE CANDIDATE You will love all things hospitality and take a genuine pride in the service we provide to our guests. You will be driven and treat both service and the cleanliness of your department as a reflection of yourself. You will be full of personality and be a face people return to see. AREA FOR ASPIRATION For the right candidate a Bar Manager role will quickly follow.
A Recruitment Manager is responsible for overseeing the recruitment and hiring process within an organization. This role involves strategic planning, managing recruitment teams, and ensuring the company attracts and hires qualified candidates. The role requires a balance between leadership, strategic thinking, and hands-on recruitment activities. Key Responsibilities: Strategic Planning: Develop and implement recruitment strategies to meet the organization's hiring needs. Analyze the workforce plan and determine staffing requirements in line with business goals. Forecast future hiring needs and collaborate with department heads to ensure alignment. Team Leadership: Lead and manage a team of recruiters, providing guidance, training, and support. Set performance goals for the recruitment team and monitor progress. Ensure recruitment efforts are efficient, effective, and compliant with all legal requirements. Recruitment Process Management: Oversee the full-cycle recruitment process, from job postings to candidate interviews, hiring, and onboarding. Work closely with hiring managers to define job descriptions, candidate profiles, and interview processes. Ensure a positive candidate experience throughout the hiring process. Sourcing and Talent Acquisition: Develop creative and effective sourcing strategies to attract top talent across various platforms. Maintain relationships with recruitment agencies, job boards, and other external partners. Utilize data and analytics to track recruitment efforts and improve sourcing strategies. Employer Branding: Promote the company as an employer of choice through outreach, job fairs, social media, and employer branding campaigns. Monitor and improve the organization’s reputation in the job market. Compliance and Reporting: Ensure all recruitment activities are compliant with employment laws, equal opportunity policies, and company standards. Maintain accurate records of all recruitment activities and provide regular reports to senior management. Continuous Improvement: Keep up-to-date with recruitment trends and best practices. Analyze recruitment metrics (e.g., time to hire, cost per hire) to improve efficiency. Adapt recruitment strategies based on feedback and industry changes. Skills and Qualifications: Leadership skills to manage and motivate a recruitment team. Communication skills to collaborate with hiring managers, candidates, and external partners. Strategic thinking to align recruitment activities with business needs. Experience with ATS (Applicant Tracking Systems) and other recruitment tools. Knowledge of labor laws and compliance regulations. Data analysis skills to track recruitment metrics and make improvements. Problem-solving and negotiation skills to handle complex hiring situations. Education and Experience: A Bachelor’s degree in Human Resources, Business Administration, or a related field is often required. Previous experience in recruitment or HR management, often 5+ years, with a proven track record of successful hires. Experience managing teams is often preferred. Conclusion: A Recruitment Manager plays a pivotal role in ensuring the organization attracts the best talent. They combine strategic oversight, leadership, and hands-on recruitment expertise to drive success in the hiring process.
As a property maintenance manager you will be responsible for overseeing the maintenance department ensuring that all aspects of maintenance and repair work is carried out to the highest standard. To ensure that all issues that have been raised by the property manager are dealt with quickly and effectively. Other responsibilities include. - Organising all maintenance of properties by liaising with contractors and tenants - Obtaining quotes from contractors and receiving authorisation form landlords - Quality control and overseeing renovations and scheduled work and repairs - Preparing invoices and auditing ready for payment - Excellent customer service and relationship building skills - Routine inspections on properties and completing reports with recommendations for work and improvements The successful candidate will have had previous experience within a similar environment, or have worked within a lettings or estate agency.