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Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star

About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.

Job Types: Full-time, Temporary, Zero hours contract Pay: £11.44 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests. Join our team as a Room Attendant in our CLIENT HOTEL at East Putney and contribute to creating memorable experiences for guests through your hard work and dedication!

ROOM ATTENDANT MAIN DUTIES •Clean hotel rooms to required standards and by required deadlines •Complete regular cleaning routines (the task of the day) as per training •Change bed linen and towels •Make beds •High and low Dusting and polishing of furniture •Clean bathrooms, including vanity, sink, bath/shower, tiles/glass and walls •Vacuum and mop floors •Replace stock of guest supplies, such as shampoo, soap, brochures, etc. •Re-stock drinks in the mini-bar •Re-stock and clean equipment used

Administration and book-keeping role in a dynamic and stylish media-tech focused coworking and managed space with meeting facilities, based in the West End, London.

- sales consultant's job is to promote and sell a company's products or services, while also acting as a liaison between the company and its customers. Their responsibilities include: - Developing strategies: Creating plans for promoting and selling products or services - Meeting customer needs: Understanding and addressing the needs of clients - Setting and achieving goals: Setting and meeting sales goals for their team - Analyzing performance: Monitoring and analyzing sales performance - Adapting strategies: Adapting sales strategies to drive business growth - Presenting products: Presenting products and services to potential customers - Demonstrating features: Demonstrating the features of products and services - Making offers: Making offers to potential customers - Answering questions: Answering questions from potential customers - Providing advice: Offering advice to potential customers who are hesitant - Closing sales: Closing sales with potential customers

We are hiring for one of our client HOTELS in East Putney. BAR STAFF - EVENING SHIFTS MOSTLY but need flexibility based on hotel's requirements. Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. The ideal candidates will possess a passion for hospitality and a commitment to providing exceptional service to our guests. As a member of the bar team, you will be responsible for creating a welcoming atmosphere, serving drinks, and ensuring that all patrons have an enjoyable experience. Responsibilities Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. Assist customers with their drink selections and provide recommendations when needed. Handle cash transactions accurately and efficiently, demonstrating basic maths skills. Collaborate with kitchen staff to ensure timely service and smooth operations during busy periods. Manage time effectively to serve customers promptly while maintaining high-quality service standards. Uphold the establishment's policies regarding responsible alcohol service and customer safety. Qualifications Previous experience in bartending or a similar role within the hospitality industry is preferred but not essential. Strong understanding of food safety practices and regulations. Excellent communication skills with the ability to engage positively with customers. Basic maths skills for handling cash transactions and processing orders accurately. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A team player who is willing to help colleagues when needed and contribute to a positive work atmosphere. Join us in delivering outstanding service while enjoying the dynamic environment of our bar

An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.

About Us: SMR Facilities Management is a leading recruitment agency specializing in the hospitality sector. We are embarking on an exciting new phase of growth and expansion, driven by our commitment to providing innovative solutions for our clients and candidates. This is a fantastic opportunity to join a dynamic company and play a pivotal role in shaping our future. About the Role: We are seeking a highly motivated and results-oriented Project Lead to spearhead a critical business expansion project. You will be responsible for the entire project lifecycle, from concept to launch and beyond, ensuring its success and alignment with our strategic objectives. Key Responsibilities: Project Planning & Implementation: Develop a comprehensive business plan for the expansion project, including market analysis, competitor research, and financial projections. Define the scope, objectives, and deliverables of the project, establishing clear timelines and milestones. Secure necessary resources, including facilities, equipment, and personnel. Implement robust project management methodologies to ensure efficient execution and timely completion of tasks. Market Research & Analysis: Conduct thorough market research to identify new opportunities and assess the competitive landscape. Analyze industry trends and client needs to inform the development of new services and solutions. Develop and implement strategies to penetrate new markets and expand our client base. Business Development & Sales: Develop and implement a comprehensive sales and marketing strategy to promote the new business venture. Utilize various marketing channels, including online platforms, social media, industry events, and partnerships, to generate leads and attract new clients. Build and maintain relationships with key stakeholders in the hospitality industry to secure new business opportunities. Operational Support: Assist in the day-to-day operations of the recruitment consultancy, including timesheet management, supplier invoices, etc. Contribute to the overall growth and development of the company by identifying new opportunities and implementing innovative solutions. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in project management, ideally within the recruitment or hospitality sectors. Strong understanding of the hospitality industry, including current trends, challenges, and talent needs. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, managing multiple tasks effectively. Proficient in Microsoft Office Suite and project management tools. Benefits: Competitive salary and benefits package. Opportunity to play a pivotal role in a significant business expansion project. Be part of a dynamic and supportive team environment. Excellent career progression opportunities within a growing company.

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Dental Nurse (or Dental Nurse Trainee) About Us We are a high-standard dental and aesthetics clinic renowned for providing exceptional care to our patients. Our modern, state-of-the-art facility ensures a comfortable and professional environment for both our clients and our team. We focus on delivering outstanding dental and aesthetic treatments with precision, compassion, and excellence. Position Overview We are seeking a dedicated and enthusiastic Dental Nurse to join our growing team. If you have a passion for patient care, attention to detail, and thrive in a professional, fast-paced environment, we want to hear from you! For candidates without prior qualifications or experience as a dental nurse, we are also offering opportunities for a Dental Nurse Trainee position. This is an excellent chance to start your career in dentistry and receive on-the-job training while working towards your qualification. Key Responsibilities Assist dentists and aesthetic professionals during procedures. Ensure all instruments and equipment are sterilized and ready for use. Provide exceptional patient care, ensuring patients feel at ease during their visit. Manage patient records, treatment plans, and appointments. Maintain a clean, organized, and professional clinic environment. Stay compliant with health and safety standards. What We’re Looking For For Dental Nurse: Previous experience or qualification in dental nursing (GDC registered preferred). For Dental Nurse Trainee: No prior experience required. Willingness to undertake dental nursing studies and training (supported by the clinic). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. A professional, positive attitude with a passion for patient care. Ability to work well in a team and independently when needed. What We Offer Competitive salary, based on experience and qualifications. Training and support for candidates pursuing dental nurse qualifications. Opportunity to work in a high-standard, cutting-edge clinic environment. Friendly and supportive team culture. Career growth and development opportunities within the clinic. If you’re ready to join a dynamic team in a prestigious clinic where you can make a real difference, we’d love to hear from you!

experience required in construction field and facilities management salary and facilities depend on experience

ONLY APPLY IF YOU ARE ABLE TO COMMUTE TO FOREST HILL IN SOUTH EAST LONDON FOR 8AM START About Excel Child Care Services: We are a family run nursery established in 2002 - Based in Forest Hill , South East London for over 21 years. Are you passionate about Early Years? Look no further! Excel Child Care Services, a leading childcare provider in the UK, is seeking an experienced, dedicated, and inspiring Nursery Manager to join our team. We provide a supportive work environment with ample opportunities for career growth. Join us in nurturing young minds and making a positive impact! Job Description: (This is not an exhaustive list) This is a term time only post. and pay will be pro rata to the full time pay. As the Nursery Manager, you will lead our childcare team to uphold the highest standards of care and education. Your responsibilities will include maintaining an organized and stimulating childcare environment, ensuring compliance with legal ratios, managing, supporting, and motivating the team, and overseeing the induction of new team members. It's an exciting and fulfilling role! This position requires the successful candidate to work flexibly for 35-40 hours a week, Monday to Friday, for 30 weeks per year (term time only). The role offers a competitive salary, an extensive benefits package, and the opportunity to fuel your passion for growth and development. The ideal candidate will have knowledge of running a Montessori Childcare, although this is not essential. Work in an award-winning childcare facility, inspiring early years educators who are shaping the future generation to have a love for lifelong learning. Requirements: To be considered for this role, you should (this is not an exhaustive list): - Have previous childcare management experience - Possess strong leadership, organisational, and communication skills - Demonstrate a focus on delivering high-quality childcare and education - Hold a full and relevant Early Years Level 3 Childcare Qualification or higher - Show a strong understanding of the EYFS guidelines - Have at least 2 years of experience in leading and managing a team - Exhibit excellent time management and organizational skills - Have strong written and verbal communication abilities - Must have Ofsted inspection experience Benefits: Working with us comes with fantastic perks, including: - Competitive salary - Childcare discount - Additional day off for your birthday - Rewards and recognition schemes, including annual awards - Discounted childcare - Appreciation rewards - Refer a friend scheme (unlimited) - Company social events - Auto enrolment into a pension scheme All applicants will be required to complete an enhanced DBS check and provide two suitable references. Excel Child Care Services is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an enhanced DBS check. Don't miss out on this incredible opportunity! Apply now and be a part of our amazing team at Excel Child Care Services. Job Types: Full-time, Fixed term contract Contract length: 6 months Pay: Up to £40,950.00 per year Benefits: Childcare Company pension Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): FULL 1ST AID CERTIFICATE

Do you have a passion for maintaining a safe and clean environment in the interest of the public? Westway Trust is looking for dedicated and reliable experienced Cleaning Attendants to provide supervised access to the new public toilets located on Acklam Road, next to Portobello Market. As a member of the Cleaning Attendant team, you will play a crucial role in maintaining a clean, safe, and hygienic environment at all times. The role requires someone with a good physical stamina who is friendly, confident with an energetic approach to work and will be fully committed to achieving a consistent standard of cleanliness and appearance throughout the facility. We welcome applications from those who would be interested in working either full-time or part-time hours. Key responsibilities of the role include but are not limited to: - To open and lock the facility and return the key to the Trust’s offices. - Effectively and efficiently manage the access control system. - To ensure that all toilet cubicles (toilets seats, pans, urinals, basins and door furniture) are clean and fit-for use. - Properly clean all sanitary appliances, fittings, and areas on a regular basis as directed. - Sweep, wet mop, and floor polish designated areas. - Replenish towels, soaps, and toilet rolls as and when required and maintain cleaning equipment and supplies. - Coordinate and work positively in collaboration with other members of the cleaning team. - Ensure that all health and safety regulations and sanitation guidelines are adhered to. - Clean glass surfaces, mirrors, and windows. - Carry out periodic checks of the facility to ensure cleanliness and safety. - Report repairs and replacements that are required when encountered while cleaning. - Empty waste bins and replacing liners. Essential Experience, Skills and Attributes: - A minimum of 3 years of proven experience as a cleaner in any institution or organisation. - Good communication skills as a general cleaner is required to possess the ability to accept, understand, and follow instructions and to deal with users and the public in a professional manner. - Confident and energetic approach to work. - Adequate knowledge of cleaning chemicals and supplies. - A willingness to learn. - Attention to detail to perform a thorough job. - Ability to complete physically demanding tasks. - Integrity, reliability, and trustworthiness to work independently. Benefits of working with us: - Great location in the heart of Portobello, North Kensington - Generous holiday entitlement of 25 days per year + statutory bank holidays - Sick pay scheme - Investor in People (IiP) employer - Free gym membership at health club one minute walk from Westway Trust office - Pension scheme - Life Assurance - Season ticket / bicycle loan - Free eye test voucher This a a role of 35 hours per week, Monday to Friday between 9am and 6.30pm, with evening, weekend and some shift work. There is a rolling deadline for this position. We encourage applicants to submit their application as soon as possible, as this vacancy may be withdrawn at any time. An early application is therefore strongly recommended. We welcome applications from those who would be interested in working part-time or full-time.

We are looking to hire a Recruitment Administrator with experience in the F&B and Events industry. This role involves managing timesheets, recruiting staff, and coordinating events at client hotels. If you currently work in the events industry and are interested in a more administrative role within hospitality recruitment, this could be the perfect opportunity for you. Please apply with your up-to-date CV. Interviews will be held on 13th November, and we are hiring immediately.

Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management

Job description Job Title: Recruitment Administrator Department: Recruitment Location: Aldgate, London. Onsite MON - FRI. 9 AM - 5 PM. About SMR Facilities Management: SMR Facilities Management is a leading temporary recruitment agency dedicated to connecting businesses with skilled temporary & permanent workers. We pride ourselves on our ability to match the right candidates with the right clients, ensuring both parties achieve their goals efficiently. Job Summary: We are seeking a data-driven and organised Recruitment Administrator to take ownership of timesheet management, recruitment support, and event coordination. The ideal candidate will be a strategic thinker with excellent communication skills and experience in the Hospitality industry. Key Responsibilities: Administration: Accurate and timely entry of timesheets into our system and master folders for all clients. Weekly closing of timesheets. Meticulous attention to detail in data entry. Obtaining timely approvals on timesheets from clients. Coordinating with clients to ensure weekly submission of timesheets. Verification of employee hours. Maintaining organised files and folders for all documentation. Recruitment: Assisting the Recruitment Manager with all hiring activities. Sourcing candidates through various channels and scheduling interviews. Completing candidate documentation and maintaining employee folders. Managing F&B recruitments, including coordination with clients, suppliers, and candidates. On-site availability during major events, including weekends if required. Reporting: Generating weekly reports on administration and recruitment activities. Qualifications: Excellent organisational and time management skills. Proficiency in data entry and Microsoft Office Suite. Strong communication and interpersonal skills. Experience in the Hospitality industry is highly preferred. Some recruitment experience is a plus. Ability to work independently and as part of a team. Flexibility to work on-site during events, including weekends. Please apply with your updated CV only. Immediate joiners preferred. Job Types: Full-time, Permanent

Spring Restaurant, located in the elegant Somerset House, is seeking an experienced Assistant Manager. If you have a background in high-quality restaurant operations and a passion for exceptional service, we want you to be part of our team! Why Spring? At Spring, we pride ourselves on creating delightful dining experiences where seasonal produce and heartfelt cooking meet exceptional service. Our ethos centres around nurturing relationships—both with our guests and within our team. You’ll join a dedicated group committed to making every dining moment memorable. What You'll Do: - Lead with Inspiration: Direct and motivate our front-of-house team to create a welcoming atmosphere, where every guest feels valued. - Communicate Effectively: Collaborate with other department managers to ensure smooth, efficient operations and an exceptional dining experience. - Cultivate Relationships: Build strong connections with our guests, promoting loyalty and a sense of community. - Deliver Excellence: Ensure our service standards are met, and our team is well-informed about our menu and ethos. Key Responsibilities: - Provide guidance, support, and feedback to team members, creating a culture of openness and trust. - Collaborate with the Head Chef to ensure menu items are accurately represented and allergens are communicated effectively. - Oversee daily operations, including shift briefings, staff training, and performance coaching. The Package – Assistant Manager – £38K+ - Competitive Pay: Combining house pay and service charge plus tronc scheme bonus. - Uniform Allowance: Receive support for your uniform costs. - Flexible Rota: Work-life balance with a flexible schedule (Sundays and Mondays typically off). - Staff Meals: Delicious meals provided during service. - Career Development: Paid training, WSET courses and opportunities to learn from suppliers. - Generous Leave:28 days of holiday for full-time roles. - Celebration Bonus: A £100 voucher for your birthday! - Comfort and Convenience: Fully equipped staff facilities, individual lockers, and a staff discount scheme at Spring and Somerset House. - Employee Perks: Access to Perkbox for additional benefits. If you’re ready to take the next step in your hospitality career and share our passion for great food and exceptional service, we want to hear from you! Please send your CV and a brief cover letter highlighting your experience and why you’d be a great fit for Spring!