Trabajos service desk en BathCrear alertas

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming todays workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills theyve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UKs first EdTech unicorn. But we arent stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As an AI Cohort Coach you will be responsible for guiding the learning experience for apprentices and helping them reach their full potential. Your role will be focusing on personalised coaching, where you'll be supporting apprentices across multiple businesses to become the next generation of business leaders. Specifically, You Will Guide apprentices to successful, timely completion of their programme. Master group and individualised coaching techniques to enhance apprentice learning. Adhere to coach quality frameworks to ensure a consistent level of quality for every coaching session and a consistent experience for every apprentice. Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction. Maintain an owners mentality, whether while working with assigned apprentices or in support of other coaches, be proactive in taking action, sharing feedback, or providing support to ensure the progress and success of our learners. Work with Ops and other supporting teams to review and action the data provided to deliver the best experience for your apprentices. Engage with apprentice managers for synchronous progress reviews using the information provided by the ops teams. Focus on results related to the programme health of your apprentices, implementing interventions in partnership with operations team members to ensure learners stay on track, standing the best chance of success on programmes. Utilize resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices. Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain knowledge and client context in your interactions. Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond. About You Technical Capability 3 + years of professional experience where you have used data on a daily basis to make informed business decisions Solid proficiency in the latest generative AI tools (e.g. ChatGPT, Claude, Gemini) Teaching & Coaching Capability Exceptional written, verbal and on-camera communication and presentation skills Practical experience teaching, mentoring or coaching professionals in an academic or commercial environment Demonstrated mastery of coaching best practices and/or openness to develop in this area Passion for delivering the best learning opportunities and supporting others on their development journey Experience managing and developing positive stakeholder relationships; as a coach, part of your role will be working closely with both learners and their managers Belief in the principles of applied learning: supporting learners to develop the knowledge, skills and behaviors to generate real business outcomes as quickly as possible Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen thats always stocked! Our Commitment to Diversity, Equity and Inclusion Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Childrens Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS. JBRP1_UKTJ

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming todays workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills theyve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UKs first EdTech unicorn. But we arent stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As a Data Cohort Coach you will be responsible for guiding the learning experience for apprentices and helping them reach their full potential. Your role will be focusing on personalised coaching, where you'll be supporting apprentices across multiple businesses to become the next generation of business leaders. Specifically, You Will Guide apprentices to successful, timely completion of their programme. Master group and individualised coaching techniques to enhance apprentice learning. Adhere to coach quality frameworks to ensure a consistent level of quality for every coaching session and a consistent experience for every apprentice. Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction. Maintain an owners mentality, whether while working with assigned apprentices or in support of other coaches, be proactive in taking action, sharing feedback, or providing support to ensure the progress and success of our learners. Work with Ops and other supporting teams to review and action the data provided to deliver the best experience for your apprentices. Engage with apprentice managers for synchronous progress reviews using the information provided by the ops teams. Focus on results related to the programme health of your apprentices, implementing interventions in partnership with operations team members to ensure learners stay on track, standing the best chance of success on programmes. Utilize resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices. Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain knowledge and client context in your interactions. Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond. About You Technical Capability 3 + years of professional experience where you have used data on a daily basis to make informed business decisions Strong expertise in data collection, processing, and analysis, with proficiency in Excel and BI tools. Teaching & Coaching Capability Exceptional written, verbal and on-camera communication and presentation skills Practical experience teaching, mentoring or coaching professionals in an academic or commercial environment Demonstrated mastery of coaching best practices and/or openness to develop in this area Passion for delivering the best learning opportunities and supporting others on their development journey Experience managing and developing positive stakeholder relationships; as a coach, part of your role will be working closely with both learners and their managers Belief in the principles of applied learning: supporting learners to develop the knowledge, skills and behaviours to generate real business outcomes as quickly as possible Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen thats always stocked! Our Commitment to Diversity, Equity and Inclusion Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Childrens Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS. JBRP1_UKTJ

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming todays workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills theyve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UKs first EdTech unicorn. But we arent stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As an instructor, you will be responsible for the delivery of our technical content and supporting our apprentices in upskilling in these technical areas through workshops and drop in sessions. You will help apprentices develop the appropriate Knowledge, Skills & Behaviours throughout their programme. The Multiverse delivery team is a diverse mix of industry experts, educators, and academics, working together to build the future of work. You will be part of this team, reporting to a Delivery Lead who will guide your development. To ensure a strong start, you will complete a 3-week onboarding programme, covering: Modern teaching methodologies - for a hands-on, engaging learning experience Technical upskilling - to align with the relevant apprenticeship standard Practical coaching opportunities - a rigorous, robust feedback process to get you ready to launch your programme At the end of onboarding, you will be ready to support Multiverse apprentices, helping them develop technical expertise and industry-relevant skills relating to AI and Data domains and drive impact within their businesses. We believe this is an opportunity like no other! Specifically, you will: Confidently facilitate delivery sessions of our technical Learning content, ensuring the session delivers against learning objectives within the allotted time. Adhere to the Coach Quality framework to ensure a consistent level of quality for every session and a consistent experience for every apprentice. Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction. Moderate assignments in line with mark schemes to ensure quality and consistency while providing feedback and feed forward for apprentices to continually develop their technical and durable skills. Maintain an owners mentality, whether assigned a learner or in support of other coaches, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners. Regularly liaise with coaches to align on apprentice interventions to ensure successful completion of programme. Coordinate with cohort coaches and operations members to align on apprentice development and progress. Utilise resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices. Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain/industry knowledge and client context in your interactions. Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond. About you: You possess strong written and on-camera communication and presentation skills. You can skillfully adjust communication approaches to explain complex concepts to technical and non-technical stakeholders. You can think critically and solve problems as they arise, especially in an online classroom setting. You are committed to continuous professional development and staying current with industry trends. Proficient in at least two of the following: Excel for BI, Tableau, Power BI Skilled in SQL and ideally Python, demonstrated through real-world projects. Practical knowledge of predictive modelling (e.g., regression, decision trees) and time series forecasting (e.g., SARIMA). Solid understanding of statistical methods and their applications. Proven experience applying data and advanced analytics in professional settings Strong advocate for ethical and responsible data use, with hands-on experience in data governance and knowledge of data protection laws This is a full time, permanent opportunity to join the Multiverse team. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen thats always stocked! Our Commitment to Diversity, Equity and Inclusion Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Childrens Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS. JBRP1_UKTJ

Location: Bristol, BS11 Salary: £28,000 per annum Working Hours:40 hour per week, Monday to Friday Do you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a national Shoring Solutions, Lifting & Safety and Structural Support provider. We're growing fast and need enthusiastic Hire Desk Controller like you to help us succeed. We specialise in designing, manufacturing, hiring and selling temporary works solutions. At MGF, we manufacture our equipment, operate our own transport fleet and, importantly, have an in-house engineering team who produce design solutions to meet customers' requirements. With 13 depots nationwide and over 450 passionate members of our team, we're expanding. Each team member plays a crucial role in this success, and we need your help as a Hire Desk Controller to continue delivering industry-leading results. Your Role: As part of our team and reporting to the Operations Manager, you'll be the heartbeat of our Hire Desk, ensuring everything runs smoothly and efficiently. Your responsibilities will include handling enquiries, converting leads into successful deals, and planning the seamless delivery and collection of all hire vehicles. Your contribution will be crucial in supporting the team's activities and driving our success. Your Main Responsibilities Will Include: • Dealing with enquiries and converting them into hire business, • Manage incoming orders (On-hires) and coordinate requests for collections (Off-hires)., • Accurately calculate and provide quotes using our CRM system., • Efficiently plan transport for timely deliveries and collections., • Prepare drivers' paperwork daily to ensure seamless operations., • Maintain daily communication with sites, • Manage and report on customer loss and damage cases., • Answer incoming calls, providing excellent customer service. To Achieve This, You Will Need: • Experience in a customer service role, preferably within a hire/sales environment, • A professional manner with good communication and people skills, • A team player who is flexible, adaptable and willing to help others, • PC literate with experience in Microsoft Systems, • Ability to prioritise workload and work to tight deadlines, • Local area knowledge for the depot areas served, • Motivated self-starter with good administration, time managementand organisation skills What You'll Get: • Additional annual leave awarded to recognise long-service, • A company Christmas shutdown and the option to purchase additional days of annual leave, • Opportunities for training, development, and career progression, • Pension Scheme and Life Assurance, • Volunteering Leave, • The security of working for a national organisation with core family values at our heart, • Refer a friend scheme, • And so much more? This is a chance to join a growing company that values every team member. We offer a supportive working environment with opportunities for career advancement and additional benefits to support your work-life balance. We welcome applications from all sections of society and aim to be an equal opportunities employer. Don't miss out on this opportunity - apply today! All applicants will be treated in the strictest of confidence. JBRP1_UKTJ

Location: Taunton Salary: Competitive + Uncapped Commission + Benefits About the Role Were looking for a driven and personable Recruitment Consultant to join our growing team in Taunton. This is a dual desk role, managing both temporary and permanent recruitment across a range of sectors. Youll be responsible for building strong client relationships, sourcing high-quality candidates, and delivering a consultative recruitment service from initial brief through to placement and aftercare. This is a fast-paced, rewarding role suited to someone who thrives on targets, enjoys building relationships, and wants to develop a long-term career in recruitment. Key Responsibilities • Manage the full recruitment lifecycle for either temporary and permanent roles, • Develop and maintain strong relationships with new and existing clients, • Proactively win new business through calls, meetings, and networking, • Write and advertise job vacancies across multiple platforms, • Source, screen, and interview candidates to match client requirements, • Manage temporary worker bookings, rotas, and ongoing support, • Negotiate offers, terms, and fees with clients and candidates, • Ensure compliance with company processes and legal requirements, • Maintain accurate records using CRM systems, • Achieve and exceed individual and team targetsWhat Were Looking For, • Previous recruitment experience (temp, perm, or both) preferred, • Strong sales or business development background considered, • Excellent communication and relationship-building skills, • Highly organised with the ability to manage a busy workload, • Target-driven with a proactive and resilient mindset, • Ability to work both independently and as part of a team, • Full UK driving licence (desirable)What We Offer, • Competitive basic salary with uncapped commission, • Clear career progression opportunities, • Ongoing training and development, • Supportive and collaborative team environment, • Company incentives and rewards, • Pension and additional benefits packageWhy Join Meridian? Meridian Business Support is one of the UKs leading recruitment specialists, with a strong reputation for quality, service, and long-term partnerships. Youll be joining a business that truly invests in its people and offers genuine career progression. JBRP1_UKTJ

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming todays workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills theyve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UKs first EdTech unicorn. But we arent stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We are seeking a passionate and knowledgeable AI Workshop Lead with working knowledge in training, tuning, deploying, and monitoring classical and deep Machine Learning models. AI Workshop Lead you will be responsible for delivering high-quality curriculum and mentoring learners, guiding them professionally and will be involved in continuous improvement of relevant learning products. You can expect to cover learning products such as AI & Machine Learning Fellowship and support delivering Machine Learning-related content in higher-level apprenticeship programmes such as Advanced Data Fellowship and AI Data Specialist. You will cover a range of topics, including: Fundamentals of ML and AI (including Machine Learning Lifecycle, Machine Learning Mathematical Foundations); Solving Business Problems with Machine Learning; Data Preparation and Feature Engineering; Planning and preparing ML/AI solution; Data Ethics and Responsible AI; Model Engineering and Training; Model Evaluation and Deployment; Monitoring, Maintenance, and Continuous Learning; Data Security, Privacy, and Governance; Stakeholder Communication and Documentation The Multiverse coaching team is a diverse mix of industry experts, educators, and academics, working together to build the future of work. You will be part of this team, reporting to a Delivery Lead who will guide your development. To ensure a strong start, you will complete a 3-week onboarding programme, covering: Modern teaching methodologies - for a hands-on, engaging learning experience Technical upskilling - to align with the relevant apprenticeship standard Practical coaching opportunities - a rigorous, robust feedback process to get you ready to launch your programme At the end of onboarding, you will be ready to support Multiverse apprentices, helping them develop technical expertise and industry-relevant skills relating to the ML domain and drive impact within their businesses. We believe this is an opportunity like no other! Specifically, you will: As an instructor, you will be responsible for the delivery of our technical content and supporting our apprentices in upskilling in these technical areas through workshops and drop-in sessions. You will help apprentices develop the appropriate Knowledge, Skills & Behaviours throughout their programme. Confidently facilitate delivery sessions of our technical learning content, ensuring the session delivers against learning objectives within the allotted time. Adhere to the Coach Quality framework to ensure a consistent level of quality for every session and a consistent experience for every apprentice. Create a vibrant, inclusive, and motivating environment that drives apprentice learning, engagement, and overall satisfaction. Moderate assignments in line with mark schemes to ensure quality and consistency while providing feedback and feedforward for apprentices to develop their technical and durable skills continually. Maintain an owner's mentality, whether assigned a learner or in support of other coaches, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners. Regularly liaise with coaches to align on apprentice interventions to ensure successful completion of the programme. Coordinate with cohort coaches and operations members to align on apprentice development and progress. Utilise resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning, and product updates, to ensure you are equipped to support your apprentices. Build & maintain credibility with your apprentices by utilizing a mixture of professional experience, program/domain/industry knowledge, and client context in your interactions. Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond. Advanced Programmes only: undertake regular specialized Higher Education CPD to own your own development of the degree apprenticeship experience. About you: You will have a combination of both deep technical skills and significant experience applying this in an industry setting, and ideally 1+ year of experience in learning & development, coaching or education. Technical Expertise: Postgraduate qualification in Computer Science, AI, Data Science, or related fields. Strong knowledge of AI, machine learning, deep learning, and probabilistic modeling. Proficient in Python, PySpark, data modeling, and microservices. Experience in MLOps, AI lifecycle management, and LLM orchestration on cloud platforms (AWS, GCP, Azure). Familiar with DevOps tools (Azure DevOps, GitHub Actions, Jenkins, Terraform, AWS CloudFormation). Industry Experience: Hands-on experience with cloud-based AI/ML solutions and Responsible AI practices. Skilled in real-world ML applications and their societal impact. Proven ability to manage stakeholders at all levels and lead AI/ML projects. Teaching & Communication: Experienced in technical training, mentoring, and coaching. Teaching qualification or industry recognition (e.g., FHEA) is a plus. Public speaking, industry engagement, and GitHub contributions are desirable. Other Qualifications & Experience: Exceptional interpersonal, leadership, and communication abilities, with a demonstrated capacity to work across teams, lead cross-functional projects, and communicate complex technical concepts to non-technical stakeholders. Strong written and on-camera communication and presentation abilities, adept at engaging and motivating learners. Demonstrated skills in applying business case principles and articulating the business value related to relevant innovations. You are passionate about delivering the best learning opportunities and supporting others on their development journey. You align closely with our values and can share examples of how you have demonstrated them. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen thats always stocked! Our Commitment to Diversity, Equity and Inclusion Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Childrens Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS. JBRP1_UKTJ

The Role The Group Installation Manager is responsible for managing the day to day operational activities of the Installations within group including providing leadership and support and promoting ownership of work and is responsible for all aspects of the fire, security and networks installation requirements for the business including ensuring compliance with all relevant regulations and standards at all times. Duties and responsibilities · Full P&L ownership for the department meeting set our year budgets · Build and maintain effective working relationships with stakeholders across the business with the Sales Team and Service Team. · Responsible for the continued professional development of team members to build a high performing and motivated team. · Lead and manage the team, setting performance targets to deliver agreed priorities, operational targets, KPI's, XLA's SLA's and any other measures as set out in the organisational plans. · Ensure team members are aware of the company strategic objectives, mission and vision and how they can contribute towards them. · Ensure effective and detailed team briefings relating to communications from across the business including the Senior Leadership Team and the Senior Management Team. · Develop, maintain, and promote good working relationships with colleagues in the Senior Management Team to ensure effective communications and teamwork. · Be the lead point of contact for all key customer contracts, anticipate customer needs, ensure customer deadlines are met and support the contract to ensure customer success and contractual compliance. · To support sales and build and nurture key account relationships through strategic planning and cross-functional leadership. · Work effectively with Sales team to increase prospects, opportunities, and award wins. · Effectively build, monitor, and support installation teams. · Effectively identify, build and maintain internal key departmental contacts and stakeholder relationships to ensure positive outcomes and cross functional working at all times. · Take ownership of the installation delivery including implementing, monitoring, and developing construction programmes and financial controls to ensure individual key installation performance measures are achieved. · Attend progress review meetings with external & internal customers and provide timely support and corrective actions, including complaint management and dispute resolutions, to ensure successful delivery of contracts, budgets and to optimise customer relationships and protect the business. · Ensure compliance with industry standards and codes of practice, company quality and compliance standards and customer SLA's and take corrective action as appropriate. · Ensure compliance with Health and Safety and Environmental (HS&E) statutory and regulatory requirements, standards and codes of practice, company procedures and customer SLA's and take corrective action as appropriate. · Lead by example setting the highest possible standards of leadership in promotion of HS&E procedures and best practice. · Proactively manage the team to ensure high levels of performance and achievement of contractual SLA's. · Manage staff allocation and assignment to installations to ensure Installations can meet contractual obligations. · Support the day-to-day management of the delivery teams (Project Managers and Installation Engineers), including regular contract review and planning meetings. · Cover the Service Director when they are absent. · Produce and analyse progress reports, updated costs and forecasts as and when the business and contractual requirements. · Monitor quality and continually explore improvements in design and installation techniques and to provide regular feedback into the business to reduce cost and wastage. No job description can be entirely comprehensive and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual's remit and capability, and consistent with the status and responsibilities of the role within the business. Person Specification Essential · Contracts management experience in construction or engineering including relationship management and negotiating contract terms and conditions. · Sound commercial awareness and costing of projects and contracts. · Previous experience of working within Fire & Security industry. · Extensive experience of managing teams. · Excellent people management skills with the ability to influence, coach and mentor. · Clear understanding of construction methods and sequencing. · Clear understanding of construction Health and Safety requirements, including management of RAMS and sub-contractors. · Demonstrable experience of providing professional and appropriate verbal and written communications with both internal and external customers at all levels. · Experienced in achieving SLA's, identifying gaps against standards, and implementing improvement solutions. · Demonstrable experience in achieving performance targets and driving performance through utilising metrics. · Demonstrable experience in providing strong leadership and leading by example. · Solid experience in effectively organising and coordinating multiple priorities whilst achieving tight deadlines. · Highly resilient, responsive, and proactive, able to adapt to daily changes in workload and areas of focus. · Excellent communication skills including preparing and delivering presentations. · Good Knowledge of MS products, word, excel, PowerPoint and confident using IT software. · Excellent attention to detail. Sound problem solving skills and analytical thinking with demonstrable experience of delivering actions plans to resolve issues and remedy disputes Desirable · Educated to HND level or relevant industry experience. · NEBOSH, IOSH or SMSTS certification. · Experience of resource planning. · Experience in Joblogic or similar contract management software · Good knowledge and experience of contract law and able to administer NEC3/4 and JCT · CSCS card (or equivalent) We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Working conditions Working from Office locations in the UK with regular travel. Visiting site and client premises in the UK. Group Compliance As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality, ISO14001 for Environmental and ISO27001 for Information Technology, there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to: · Compliance to all legislative and British Standard requirements · Compliance to associated accreditation bodies schemes from NSI, BAFE, FIA and others as required · Maximise customer satisfaction with the services provided · Working to reduce, renew and recycle any waste on and off our sites including our offices · Protect the environment and ensure use of toxic materials is avoided where possible · Work to best safe practice and ensure actions do not cause harm unto themselves or others · Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others · Ensure all minimum training requirement are met in compliance with the relevant ISO standards · Ensure that any Information Technology 'incidents' are effectively reported and resolved in a timely fashion (internally or externally) · Maintain clear desk and screen at all times · Compliance to ensure no deliberate breaches in security information and/ or systems · Any accidents or incidents must be reported to supervisor & compliance

As a Service Desk Engineer, you will be an integral part of the IT team, supporting the delivery of their managed services. Our client is looking for a motivated and enthusiastic Service Desk Engineer to join their growing managed services team. You will have experience working on a busy service des

We're looking for an enthusiastic and customer-focused ICT Service Desk Technician to join our ICT team and help deliver reliable technology services that support colleagues across the organisation. Experience in an ICT Service Desk, technical support or customer service environment. As the first po

The role: On and off-site IT support IT Service Desk Administrator 1st and 2nd line Support Active Directory / Office 365 / Microsoft desktop environment Working within different environments and industriesThe person:IT Support or Service Desk experience *Windows Experience (Office, Deskto

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Plan and provide desks

As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. A strong interest in IT and a desire to build a career in technical support or service management. Good communication and custome

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

A leading water engineering company in the UK is seeking an Apprentice Application Support Analyst to join their Professional Development Programme.This role involves providing technical support for engineering applications, documenting support processes, and participating in continuous improvement

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. Key Responsibilities:

Aspire Rec2Rec is looking for a skilled Service Desk Engineer (1st/2nd Line) to join a leading IT service provider in the United Kingdom. In this role, you will provide high-quality support to a diverse client base, ensuring excellent customer service and documentation. Candidates should have at lea

Vodafone is seeking a Service Desk Analyst based in Farnborough. This role provides 24/7 support for Vodafone's business customers, managing incidents and service requests across various technologies. You will ensure timely resolutions while maintaining high standards of customer service.

La Fosse is seeking a Senior Project Manager to oversee the implementation of an IT outsourcing programme for Service Desk and IAM services. The role involves transitioning services from the UK to an India-based provider and ensuring continuity throughout the process.

This role will be responsible for ensuring the delivery of a high‑quality support service, managing service desk performance, driving continuous improvement and acting as the key escalation point for service‑related issues. Manage service desk performance, workloads, KPIs and service levels. A l

La Fosse Associates is looking for an experienced Senior Project Manager to lead the implementation of an IT outsourcing programme centered on Service Desk and IAM services.

This role involves leading the Service Desk team in delivering high-quality IT support services across a multi-site operational environment. The ideal candidate should have proven experience managing IT Service Desks, strong leadership skills, and a good understanding of IT service management best p

Lead an IT Service Desk team to provide excellent IT support to internal users and branch network, manage escalations, and maintain documentation.

You’ll manage and mentor a team of first line Service Desk Analysts, ensuring efficient service delivery and outstanding customer experience. Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an 1st Line IT Service Desk Team Lead to j

This is a fantastic opportunity to lead a service desk team in xdjnayx a busy head office environment, delivering excellent IT support to internal users and the branch network.

Customer Service - Deliver excellent customer service by actively listening to users and empathising with their concerns. The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer

Reports to: Service Delivery Manager Responsibilities • Provide first line support to all staff through the effective management of the Service Desk platform • Ensure all support calls are logged accurately on the Service Desk platform • Effectively manage support escalations within the Gattac

Family Supervision Support Worker Needed - Start Immediately.Supervise and observe family contact sessions.Promote safe, healthy interactions.Keep clear, accurate written reports.Identify and report safeguarding concerns.Support children's emotional wellbeing.Required Skills & Background.Level 3

We offer access to wider wellbeing support service for practitioners which includes a brand-new support service to reduce the likelihood of secondary trauma in our staff. As an Eden Brown Synergy candidate, you can take advantage of our competitive service offering: * Dedicated personal and professi

It would suit someone with some commercial experience in a 1st line role (Support Engineer, Service Desk / Help Desk Analyst etc. Familiar with a helpdesk / ticketing system.

Launch Your Cyber Security Career - Job Guaranteed!.Cyber attacks are rising, and companies need skilled professionals now more than ever.With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA)

Systems Support Engineer .VIQU have partnered with a growing organisation who have recently modernised their systems, migrating into Dynamics 365 Business Central.Due to this, they are hiring a systems support engineer to provide IT support and carry out system related projects.This role requir

This is an ideal opportunity for someone with experience in a Service Desk, IT Support, Customer Support or MSP environment who enjoys working with customers and wants to develop their technical and professional skills. Experience using service desk, CRM or ITSM systems. Experience in an IT Support,

IT services across a large organisation. Proven experience within an ICT support and service delivery environment. Customer-focused mindset with a commitment to high-quality service delivery.

Support Worker (Supported Living).Support Workers are required to provide person-centred support within a.The role focuses on enabling individuals to live as independently as possible, supporting daily routines, promoting choice and dignity, and working as part of a committed care team.Promote respe

You’ll work closely with healthcare professionals, families, and service users to encourage independence, dignity, and wellbeing. Helping service users access the community and social activities.

IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Train

On-site deskside and hardware support. Working knowledge of ITIL service management and its processes is highly advantageous.

Level 3 qualification in Children and Young People’s Services (or equivalent).

Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs. In addition to opportunities for personal and career development, we offer good conditions of service

The service users at Lunedale Road are looking for support staff who can cook, enjoy arts and crafts and who don’t mind being outdoors whatever the weather! The service users require staff who are able to adapt quickly and think on their feet to provide person-centred support. The service users a

IT services across multiple sites. Service Delivery & Operations. Oversee day-to-day IT operations, support services, and infrastructure performance.

Pro Social Partners is the appointed recruitment partner for North Star Children's Homes.We specialise exclusively in permanent social care and children's residential appointments across the UK.About North Star Children's Homes.North Star runs four small, therapeutic children's homes across Surrey a

Pro Social Partners is the appointed recruitment partner for North Star Children's Homes.We specialise exclusively in permanent social care and children's residential appointments across the UK.About North Star Children's Homes.North Star is an independent, Ofsted registered provider with four small