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About Systemagic: At Systemagic we have 25 years’ experience providing business award winning IT support services. Our approach is entirely customer focused as we are committed to providing what our clients want, when they need it, in the most effective manner to ensure that the technology works for you. We’ve been doing our apprenticeships for 20 years this year and we’ve always offered on-going roles to those that complete their apprenticeships with us, so we think it’s a very good opportunity for a bright spark who wants to get into the IT support industry! We are an award winning employer, including: • Somerset Apprenticeship Awards 2016 – Micro Employer of the year, • Proactively and reactively deliver first line helpdesk and technical support as required to our clients, • Administer service tickets for the service desk, creating new tickets, updating and closing tickets, • Receive and make telephone calls to our clients and suppliers to ensure class leading service is provided, • Carry out client visits when required (and appropriate), • Maintain and update internal client documentation and database systems as required for our clients and the engineering team, • Ensure client satisfaction is achieved and maintained, • Be aware of commercial opportunities with existing and prospective clients, • Understanding of PCs\Macs – various operating systems and hardware, • Some fundamental networking understanding would be beneficial, • Understanding of MS Office and other mainstream applications, • Be able to work on own initiative, • Have a “can do attitude” and contribute to a “winning” culture in the team, • Be able to communicate clearly orally and via writing to Systemagic team members, suppliers and clients, • Understand and display true customer service principals – i.e. doing what you say you will do, understanding our client’s point of view, changing their style of communicating in order to be understood; remaining calm at all times, • Diligence and disciplined with administering helpdesk and tickets, • Enthusiasm and desire for making our clients lives better via technology, • Be open and honest – match the Systemagic culture, • Have sense of humour and be able to work as a team, • Potential – able to acquire new skills quickly; become an irreplaceable asset for Systemagic, and desire long term success as the company grows, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week,Monday to Friday, 8:30am - 5:30pm Company perks: • Never suffer the Monday morning commute again – we work from home Mondays and Tuesdays every week, • 22 days holiday that increases after each year of service (up to 30 days a year), • Get your birthday off, • Competitive salaries with regular reviews, • Health Cash Plan on completion of your first year of service, • Financial spot-rewards for exceptional performance, • Generous contributory pension, • Unlimited training opportunities, • Discounts on iPhones and Apple devices, • A fun and relaxed office environment with comfy air conditioned offices and free on-site parking, • “Treats fridge” stocked with free drinks and snacks every week, • Staff break out area including Table football, • Shower facilities, • Regular nights out, group activities and ‘dirty’ lunches, all paid for by the company, • May lead to permanent employment for the right candidate on completion of the apprenticeship, • Our previous apprentices have gone on to develop within the business and our strategy is to recruit fresh future talent and develop and retain them within the business. This approach has led to us winning many awards over the years Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Location: Taunton Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Salary: Competitive + Uncapped Commission + Benefits About the Role Were looking for a driven and personable Recruitment Consultant to join our growing team in Taunton. This is a dual desk role, managing both temporary and permanent recruitment across a range of sectors. Youll be responsible for building strong client relationships, sourcing high-quality candidates, and delivering a consultative recruitment service from initial brief through to placement and aftercare. This is a fast-paced, rewarding role suited to someone who thrives on targets, enjoys building relationships, and wants to develop a long-term career in recruitment. Key Responsibilities • Manage the full recruitment lifecycle for either temporary and permanent roles, • Develop and maintain strong relationships with new and existing clients, • Proactively win new business through calls, meetings, and networking, • Write and advertise job vacancies across multiple platforms, • Source, screen, and interview candidates to match client requirements, • Manage temporary worker bookings, rotas, and ongoing support, • Negotiate offers, terms, and fees with clients and candidates, • Ensure compliance with company processes and legal requirements, • Maintain accurate records using CRM systems, • Achieve and exceed individual and team targetsWhat Were Looking For, • Previous recruitment experience (temp, perm, or both) preferred, • Strong sales or business development background considered, • Excellent communication and relationship-building skills, • Highly organised with the ability to manage a busy workload, • Target-driven with a proactive and resilient mindset, • Ability to work both independently and as part of a team, • Full UK driving licence (desirable)What We Offer, • Competitive basic salary with uncapped commission, • Clear career progression opportunities, • Ongoing training and development, • Supportive and collaborative team environment, • Company incentives and rewards

This is an exciting role for the right candidate to make a positive impact and grow with us while working on our service desk. This position also compromises an element of project delivery, as such you could be working on a wide range of technical projects, such as. We are seeking a candidate with a

Job Title - Hire Desk Controller. Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Desk Controller coordinates the entire hire process from taking the order through to

A leading healthcare organization in Bath seeks a proactive Service Desk Analyst passionate about delivering exceptional IT support. Essential qualifications include GCSE standard education and proven IT system administration skills, with knowledge of Microsoft Office Software and customer service e

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Act in an advisory capacity to Trust IT users, dealing with a wide range of unexpected incidents and problems and determining a course of action or response to reported issues. Candidates requiring sponsorship should review the eligibility criteria on the gov. Are you passionate about delivering exc

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. We have a fantastic new job opportunity for an IT S

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IT Service Desk Engineer (Multilingual - English & Dutch)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & Dutch)<

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

IT Service Desk Engineer (Multilingual - English & Spanish)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent in English and Spanish

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The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Incident resolution may involve desk-sid

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At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

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IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

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You will be the first contact for the public, providing high-quality customer service while managing tasks that support the tribunal's appeal process. The position requires excellent customer service skills, teamwork, and the ability to handle various enquiries in a fast-paced environment.