Service desk jobs in Ellesmere PortCreate job alerts

Essential Duties and Responsibilities.Work as part of the Shift system on the IT Service Desk.Receives and handles requests for service, following agreed procedures.Promptly allocates calls as appropriate.Logs incidents and service requests and maintains relevant records:.Identifies and classifies i

Essential Duties and Responsibilities.Work as part of the Shift system on the IT Service Desk.Receives and handles requests for service, following agreed procedures.Promptly allocates calls as appropriate.Logs incidents and service requests and maintains relevant records:.Identifies and classifies i

At Dabster, we specialize in connecting exceptional talent with leading global companies.Backed by one of the world’s leading financial service providers, our client is shaping the future of digital retail banking with innovative products and services.Our client is a globally recognized technology

Maintain adherence to IT Service Desk processes and contribute to continuous improvement initiatives. Proven background in a technical IT Service Desk or support environment.

Job Description JD for the role: French Speaker Essential Duties and Responsibilities - Work as part of the Shift system on the IT Service Desk - Receives and handles requests for service, following agreed procedures.

JD for the role: French Speaker Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. Logs incidents and service requests and maintains relevant records: Identifies and classifies inciden

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. The successful candidate will join a large team, working on a Help Desk offing IT Support.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

Job title: L2 Service Desk AnalystSalary: £32,000 p/aLocation: Nottingham (Night shifts are fully remote)Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts)Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life I

Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. Principal

Job Description JD for the role: French Speaker Essential Duties and Responsibilities - Work as part of the Shift system on the IT Service Desk - Receives and handles requests for service, following agreed procedures. Logs incidents and service requests and maintains relevant records: - Identifi

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Service Desk Analyst - 6 month FTC. We are expanding our IT Service Desk team to support our continued growth. Contribute to continuous improvement initiatives within the Service Desk function.

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager. Service desk or contact centre environment. Line Service Desk Engineer – Fully on site in Hoddesdon, Herts • 3 Months initial contract • 200 per day (Inside IR35).

As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologie

Based in Leeds, Monday to Friday hybrid role.Provide end user support and triage incidents in a timely and professional manner.Troubleshoot and support Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM / Intune, and DFS folder permissions in SharePoint.Apply network

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

Service Desk Analyst - 6-Month Contract, 100% on-site in East Sussex, starting ASAP. Experience: Proven background in a service desk or IT support environment, hands-on experience with ITSM tools, proficiency in supporting Microsoft Windows and Office 365, familiarity with Active Directory functions

Previous Service Desk experience. The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accord

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Proven experience in a similar service desk or data processing role. Familiarity with service desk software and ticketing systems is an advantage.

Applying ITIL best practices in a busy Service Desk environment. As a Service Desk Analyst, youll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. Using ITSM tools (ServiceNow) to log and manage incidents.

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. Manage all s

We are recruiting for a Service Desk Engineer to our client located in St. Offshore Service Desk Engineer (Level 1 & Level 2 Support) – UK Support. Offshore Service Desk Engineer.

A Client Services Analyst is required for our client who are based in Liverpool. This hybrid role supports both clients and internal teams, ensuring top-tier service across a range of client-facing software. Incident management using ServiceNow.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Joining a large professional services firm, you will provide support across multiple jurisdictions, being the first point of contac

Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. We are looking for an enthusiastic and self-motivated individual with excellent communication and interpersonal skills to join the Trust's IT Service Desk team. To provide a high quality, responsive and comp

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. This role offers the opportunity to work with a collaborative team whilst d

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. IT Service Desk Engineer – Derby – Permanent – to £28,000 (DOE). IT Service Desk Engineer needed for a permanent role in Derby.

Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Fou

Looking for your next career move in a dynamic service environment?. In this role, you’ll be the backbone of client support — managing service tickets, scheduling engineers, and ensuring every client receives exceptional aftercare. Manage and allocate service tickets via phone and email.

Sound knowledge of Service Desk and Asset Management software. Excellent written skills and experience with documenting incidents/service requests and resolutions. Experience working within a Service Management orientated environment.

As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Experience in a similar IT support or service desk role. Join a dedicated local government organization delivering seamless IT support to critical publi

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Experience working in a Service Desk environment, preferably with a Managed Service Provider. Be sure to include a tailored CV and cover letter that highlights your relevant experien

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Engage with executive and client stakeholders, representing the service desk and maintaining client confidence. Oversee day-to-day operations of the Service Desk

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients. Monitoring service desk ticket flow and ensuring correct priorities are assigned for all tickets. Working with the workshop and admin teams, ensuring that the hardware status a

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. Knowledge of MS Service Centre Support tool set (SCCM, SCOM, SCSM).

Provide consistently, excellent levels of customer service.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To maintain a high degree of customer service

Here at Serco, we are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared, the Service Desk Analyst provides first line IT support and Incident Management function within My Technology Customer Services, providing support to Serco and our customers. At least two years' expe

Supporting the whole customer base and working across Application and Technical Support, the Service Desk team provides engagement of the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within the support function. Demonst