Service desk jobs in Ellesmere PortCreate job alerts

Receptionist - Chester Receptionist Circa 12.21 Per Hour Location Description The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a u...

4 months contract with a local authority Job Purpose - This role will be required to assist in the management of a group of lawyers in identified work areas according to business need, providing leadership, supervision, direction and expert legal advice to the County Council, its members, offic...

Your new company A secondary school based in North Worcestershire is looking to appoint a permanent Business Manager to join their team. The role will ideally commence ASAP. The role will be Monday to Friday, 8am - 4pm. Your new role - To provide professional leadership and management on...

Inspire People are working in partnership with The Engineering Construction Industry Training Board ('ECITB') to seek an Applications Manager to take ownership of the Microsoft technology stack and other key SaaS applications, supporting a full cloud migration and driving improved user satisfact...

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. The post hol...

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

Our client is looking for a Service Desk Supervisor to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Provide 1st and 2nd line technical support via our service desk (Freshdesk) and Remote Monitoring tools (Atera). We’re looking for a 1st / 2nd Line Service Desk Technician to join our expanding technical team, supporting primary schools across Merseyside. Respond to service desk queries, track is...

Line Service Desk IT Support Technician. Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e. Familiarity with server management, vir...

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

The Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) is passionate about customer service and communication, acting as the first point of contact for any issues, requests, and incidents that come in from our key customers within the Public Services sector. Telent are loo...

Service Desk AnalystWe urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contractResponsibilities -. Supporting desk setups, desk side support visits to end users.

Develops the Service Desk strategy for the region, leading and driving the implementation of the Service Desk roadmap into all accounts. Develops the Service Desk strategy for the region, leading and driving the implementation of the Service Desk roadmap into all accounts. Establishes and enforce...

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

We are looking for a 2nd line support analyst to join a busy IT Service Desk Analyst.

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

Prior experience in a Service Desk, Helpdesk, or Technical Support role. Are you an experienced Service Desk Associate looking for your next contract role? Join one of the world's leading IT services, consulting, and business solutions organization. They are currently seeking an experienced Servi...

Job Role: 1st line IT Service Desk Analyst. Are you currently working on a service desk looking to join a company that offers progression? Or maybe you have a passion for IT but havent yet managed to get your foot in the door? Then this is the job for you. As a 1st line IT Service Desk Analyst yo...

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. ...

Line Telecoms Service Desk Engineer. We are currently looking for a 1st Line Telecoms Service Desk Engineer to join our knowledgeable team of three engineers.

Strong communication and customer service skills. Experience with ticketing systems (ConnectWise/ServiceNow ideal). Confident handling printers, desktops, basic networking (TCP/IP).

Our client is looking for a Service Desk Supervisor to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues with partners to ensure that the partners are providing us with excellent service in line with contractual obligations and for 3rd line support teams we a...

The IT Service Desk Coordinator will report into the IT Service Desk Manager. As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. You'll embody a customer-centric approach, prior...

As a key member of the Service Desk, you’ll not only provide high-quality technical support to users across the Council and partner agencies but also mentor junior colleagues, contribute to ongoing project work, and help shape continuous improvements to our ICT services. Work closely with the Ser...

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in ...

Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals.

Get notified about new Service Desk Technician jobs in. Apprentice IT Service Desk Technician. Apprentice IT Service Desk Technician.

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Ensure that excellent customer service is provided to the customer c

Junior IT Service Desk Analyst. To maintain a high degree of customer service for all support queries and adhere to all service management principles and processes. Get notified about new Service Desk Analyst jobs in.

Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals.

We are seeking a talented and enthusiastic Service Desk Technician to join our growing Service Desk function, providing both remote and on-site support to EMBL-EBI’s 850 users. We are seeking a talented and enthusiastic Service Desk Technician to join our growing Service Desk function, providing ...

Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Ensure that excellent customer service is provided to the customer c

Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and sec...

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the wa...

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications ...

This is a hands-on support role ideal for someone with solid Service Desk experience, strong troubleshooting skills, and a passion for customer service excellence. Service Desk Analyst | GBP35K | Hybrid (Bridgend, Wales) | Permanent. Service Desk or IT Support role.

As a key member of the Service Desk, you’ll not only provide high-quality technical support to users across the Council and partner agencies but also mentor junior colleagues, contribute to ongoing project work, and help shape continuous improvements to our ICT services. Work closely with the Ser...

The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering and/or applications development groups using our incident management system. The position of IT Field Services Support Specialist will be based in our London ...

Liaise with national service desks and third-party suppliers as needed. Participate in service desk rota to ensure consistent coverage. Carry out additional tasks as required to support the IT service.

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Provide stellar customer service to end-users and stakeholders. Act as the primary point of contact for technical service requests.

This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. The Service Desk Analyst will b...

Sound knowledge of Service Desk and Asset Management software. Excellent written skills and experience with documenting incidents/service requests and resolutions. We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was se...

Contributing to and maintaining the service desk knowledge base to improve efficiency. We are offering a Full-time position for an IT Service Desk Analyst, due to an internal promotion. Over 1 year of practical experience with Service Desk toolsets.