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We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. Service Desk Analyst - Permanent - Leeds based. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support...

The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Senior ServiceDesk Analyst – London. Experience with a ServiceDe...

The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDesk ticketing system, specifically Fre...

We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. Service Desk Analyst - Permanent - Leeds based. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support...

About the Role The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customers needs are met through being listen to, valued and res...

We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. Service Desk Analyst - Permanent - Leeds based. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support...

We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support and ensuring seamless issue resolution. Log,

Senior ServiceDesk Analyst – London. The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDe...

An IT Solutions provider are searching for a Service Desk Analyst to assit with a 2 week record migration for a local NHS Hospital.

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs are met through being listen to, valued and respected leading...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Provide first-line IT support via phone and email, ensuring timely resolution and accurate logging of incidents and service requests.

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Service Desk Analyst ...

As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. Ensure all incidents and requests (telephone, email, self-service and walk-ups) are handled and progressed within Service Level Agreemen...

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. Extensive knowledge of troubleshooting and supporting various hardware (Laptops, Desktops, Mobile Devices). Experience of supporting M365 Services (Teams, SharePoint and One Dri...

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet ...

Familiarity with service desk software and tools. The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs are met thr...

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and prev

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication ...

We are currently looking for IT Service Desk Junior Analysts to join our team.

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer.

We are currently looking for IT Service Desk Junior Analysts to join our team.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

A leading organisation specialising in providing high quality services are looking for a Service Desk Engineer. Service Desk Engineer£27-£32kBenefits: Training/Progression/Great Tech/Hybrid Working.

The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs are met through being listen to, valued and respected leading...

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Our client a multimil...

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Service Desk Analyst ...

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. E...

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

Senior ServiceDesk Analyst – London. The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDe...

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Reporting to the Service Desk Team Manager, the Service Desk Analyst will form part of a growing team supporting the internal infrastructure of the business. To handle stakeholder technical queries and issues within SLA and to escalate to the Service Desk Manager where required. To troubleshoot I...

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

The role requires a proactive approach, excellent customer services. Windows Desktop support, Server support and maintenance.

IT Support/Service Desk background. You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. The client is a company who prides themselves on...

Familiarity with service desk software and tools. The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs are met thr...

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.