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Description Job title: Senior Commercial Data Analyst - EMEA Department: Commercial Operations Location: Delta Park Fareham UK (Open to applications across EMEA)* GLS: P02 Working hours: Monday Friday 37.5 hours per week *Would need to be based and commutable to a local CooperVision office A b...

Description Job title: Commercial Data Analyst - EMEA Department: Commercial Operations Location: Delta Park Fareham UK (Open to applications across EMEA)* GLS: P02 Working hours: Monday Friday 37.5 hours per week *Would need to be based and commutable to a local CooperVision office A brighter...

Mon to Fri - 8am to 5pm - flexibility needed, with some additional cover required Working fully on site Based in Eastleigh Free parking Purpose: To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service rece

*Lucinda Ellery Consultancy *is a prestigious organisation with headquarters in London and with studios throughout the UK and the USA. We are currently looking to recruit an *experienced stylist *for our Southampton studio. This is a very varied role in luxury, high-end environment and no two day...

Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Job Title: Desktop Support Analyst. As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and th...

Field Service Technicians & Field Service Engineers. We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, ...

Branch Manager- Maternity Cover. As a Branch Manager, you'll oversee a team of consultants while managing your own recruitment desk, driving growth, and ensuring exceptional service to schools and educators. A flexible benefit package including Cash Plan health cover, virtual GP, the chance to bu...

School/Service: Information & Communications Technology.Is Health Surveillance required? No.Career Pathway: PS - Technical specialist.This post offers an exciting opportunity to become a member of the University’s IT department.This is a fixed-term position working with the IT service desk and en...

Proven experience managing a Service Desk or IT Support function, ideally within an MSP or similar environment. Lead and develop a high-performing Service Desk team, ensuring efficient operations and high customer satisfaction. Ensure high-quality documentation, adherence to RFC processes, and st...

Line IT Service Desk Engineers.

For an informal chat about the role please contact the Infrastructure & Service Desk Manager. Are you passionate about technology and delivering exceptional customer service Do you thrive in a fast-paced environment where every day brings new challenges If so we want to hear from you!. From trou

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests. Strong customer service and communication skills.

This is an exciting opportunity to be part of a 24/7 European IT Service Desk, supporting a wide range of technologies and collaborating with teams across the business. You'll be at the frontline of IT support, ensuring incidents and service requests are handled efficiently and professionally, de...

VodafoneThree - Service Desk Advisor. VodafoneThree - Service Desk Advisor. Drawing on your proven customer services experience, identifying the need of your business customers who come from a variety of sectors including retail, banking and public service to name a few.

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

The ICT Service Desk Manager is responsible for leading and managing the ICT Service Desk team, ensuring delivery of high-quality support services and customer satisfaction. Lead, support, mentor, and develop the Service Desk team to deliver effective customer support. Manage service catalogues a...

Support and educate other Service Desk Engineers. Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year. FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engin...

Technologies: Service Desk, ITIL windows 7 MS Office 1st and 2nd line support Exchange Citrix. Endeavour Recruitment has an excellent contract opportunity for a Service Desk Engineer for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolvin...

Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficien...

Tight-knit service desk where you’ll be supported, challenged, and valued. Fareham | IT Managed Service Provider.

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the wa...

This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and well-supported environment. Provide support to users, log and resolve service desk calls in line wit...

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Have excellent customer service and communication skills to handle general IT Enquiries, over the phone, face to face and via self-service support tickets. In addition to the above the ideal candidate must be able to work to a rota which covers the Service Desk working hours Monday - Friday 08:00...

Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Service Desk Analyst - Hursley Location: Hursley - 5 days on site Clearance Required: Active S

Experience working on an IT Service Desk. Get notified about new Service Desk Engineer jobs in. Maintain accurate records of all incidents, service requests, problems, and resolutions.

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Senior Service desk Engineer - Jamf / MacOS. As a Senior Engineer within an establi...

THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Sound knowledge of Service Desk and Asset Management software. Provide 1st line support relative to Incident Management process; initial assessment of all Incidents & Service Requests; make first attempt at incident resolution and/or refer to 2nd/3rd line support. Experience working within a Serv...

Performing daily Service Desk tasks. Ensure compliance with all national and local standards for IT Services, including hardware, software, documentation, and service. Seek advice from the Service Desk Team Leader for incidents that are exceptions to normal procedures.

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. Adhere to ITIL service management...

The MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role. Receive, log, validate and di...

Service Desk Analyst / IT Support / Windows / On-site. Resolve Level 1 and Level 2 incidents and service requests independently. Strong troubleshooting abilities with Microsoft Office and Windows desktops.

Are you a strategic, customer-focused leader with a passion for operational excellence and service innovation? At Atech, we’re looking for an IT Service Desk Manager to lead and optimise the daily performance of our high-impact IT Service Desk. Lead and own the operational day-to-day IT Service D...

To ensure the highest level of service is delivered to all guests. Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Takes personal responsibility for correcting customer service problems.

Vacancy Service Desk Analyst Platformer. Foster strong relationships between the IT Service Desk and the rest of the company. Our team is dedicated to bringing the agency to life by maintaining seamless technology services.

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Assist with the preparation of asset reports or data spreadsheets for Service Desk Team Lead and external ...

Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc. Service Desk Analyst / IT Support Help Desk Technician. Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday).

It is exciting times here at Churchill Retirement Living and we are recruiting for a Service Desk / Senior Service Desk Analyst. You will provide 1st and 2nd line support to ICT users in the resolution of reported faults, fulfil service requests made by ICT users (via the ICT Service Management T...

To provide an effective and efficient support desk service via call handling and email administration, including issues related to vehicles, equipment, event vehicle requests, ID Card assignment and reassignment, out of hours estates faults, and out of hours sickness calls. To deliver excellent c...

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consult...

As an IT Service Desk Analyst you will join us on our journey and undertake a truly valuable role responsible for resolving Software, Hardware, and Network-related issues to ensure the smooth functioning of Technology Services. As an IT Service Desk Analyst, you will:. Document all support reques...

You will be required to record failures to IS Service Delivery, working on our Support Works ticketing system to document all aspects/issues and related fixes while ensuring minimal disruption to service. Assign Service Desk Support Calls as necessary. We are looking for a Service Desk Support Te...

Provide consistently, excellent levels of customer service.

On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across ...

For key named Vodafone customers, the VBSE ENOC Service Desk Advisor provides world class customer service while owning and managing customer Incident Management from inception to resolution, meeting stringent Customer Service Level Agreements. Fully support the ENOC Service Desk for all customer...

Strong Service Desk experience with excellent knowledge of IT infrastructure and Microsoft technologies. Handling and resolving incidents/service requests within agreed SLAs. Promoting self-service support tools and providing on-site user support when required.

Be the first point of contact for the ICT Team, receiving tickets via email, phone, instant message, and face-to-face, ensuring all information is recorded in the Service Desk system. We are seeking an ICT Service Desk Technician to join our proactive team. You should be self-motivated, focused o...

As a member of the Technical Operations team, the Service Desk Engineer will provide onsite and remote support to our clients who have critical response time requirements for their business technology systems. Act as a point of technical escalation to junior Service Desk Engineers. Communicate wi...

To accurately log all relevant incident/service request and request for change details in accordance with service specific documented procedures. You must have 1st line experience in providing IT service for users in the following:. Demonstrate excellent customer service and influencing skills ac...

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true fo...

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Goaco is a Digital Software Consultancy and we are currently looking for a motivated and detail-oriented Service Desk Analyst to join our team on a fixed-term basis. Proven experience in a similar service desk or ...

Are you passionate about IT and providing top-notch customer service? We're looking for a skilled 2nd Line Service Desk Engineer to join our dynamic team of seven. Previous experience in IT helpdesk support.

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails, and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Ag...

Previous experience in a customer service or service desk environment. The team is seeking a Service Desk Analyst to join the Customer Support function, this role is ideal for someone passionate about providing high-quality technical and customer support within a fast-paced environment. By combin...

Provide consistently, excellent levels of customer service.

We're supporting a local business in their search for a Service Desk Engineer who enjoys problem-solving, working both independently and in a collaborative team, and is passionate about continuous learning.

We’re looking for an 1st Line Service Desk Engineer to join our Cloud and Devices Support team. Hybrid working support - Allowance towards a home desk and chair. Understand core Chess products and services and help identify up-sell opportunities across the range.

Strong collaboration with the Service Desk Manager and cross-functional teams is key to success. Acting as both a technical escalation point and a team mentor, the Senior Analyst is responsible for improving service desk efficiency, managing major incidents, supporting customer satisfaction, and ...

Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Working within the Support team, the Service Desk Engineer provides 3rd line technical support and m...

Demonstrated proficiency in using Service Desk management tools, such as FreshService, to streamline IT service operations and enhance support efficiency. Get notified about new Service Desk Manager jobs in. As the Service Desk Manager, you will provide strategic leadership to a dynamic team of 1...

Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. Service desk or project management background. Support Desk Manager - Up ...

The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Troubleshoot and remediate Mobile phone issues reported to the Service Desk. Within this role you will be responsible for providing a range of remote and deskside support to all users; resolving both software an...

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Proven experience managing and leading a service desk. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding bes...

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a sta...

Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. Handle and resolve desktop, laptop, printer, application issues, and basi...

One of our blue chip clients is looking for several Service Desk Analysts to join a long-term programme of work. Maintain high levels of customer service and technical knowledge, and participate in project meetings as needed. Experience troubleshooting IT issues across software, hardware, and net...

Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and sec...

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Exceptional customer service and problem-solving skills. Strong troubleshooting abilities with Microsoft Office and Windows desktops.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. To join us as a2nd Line Service Desk Engineer, you will need:. We’re now looking for a 2nd Line Service

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications ...

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate th...

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Assist with the preparation of asset reports or data spreadsheets for Service Desk Team Lead and external ...

Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. Service desk or project management background. Support Desk Manager - Up ...

As a Technical Service Desk Team Leader, you will manage and lead the Service Desk team, ensuring high-quality support and service delivery. Lead and manage the Service Desk team, providing guidance and support. Maintain accurate records of all support interactions in the service desk system.

Join us as a Service Desk Analyst to contribute to our mission and be part of a dedicated team that values professionalism and customer satisfaction. Service Desk Analyst, South West England. We have ambitious plans to continue our growth and service excellence.

A public sector organisation based in the West Midlands has a new Service Desk Advisor job opportunity available to join a dynamic and customer-focused team within the ICT Frontline Service on a 3-month temporary contract. In this Service Desk role, you will provide first-line ICT support in a fa...

Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. Service desk or project management background. Get notified about new Ser...

As a Service Desk Engineer fluent in French, you will provide top-tier technical support to our contract customers, reporting to the Service Desk Team Leader. We’re Hiring: Service Desk Engineer (French Required). Experience in a 1st or 2nd line IT service desk or similar technical role.

Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. You may have experience as: Service Desk Analyst, Call Handler, Customer Service Representative, Con...

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Managing a team of Service Desk Technicians. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. ...

The organization is seeking for a skilled Service Desk Manager to lead the growing team of engineers and deliver exceptional IT support services. Flexibility once the Service Desk is running at peak performance. Lead and manage the Service Desk team, providing mentorship and fostering a collabora...

To work closely with and follow the guidance of Operational Support Desk Logistics Coordinators when providing advice and resolutions to service users regarding vehicular or equipment issues to ensure an effective and efficient service. South Central Ambulance Service NHS Foundation Trust provide...

We have partnered with a leading global technology company to recruit a team of passionate and flexible service desk representatives. Our Client provides communications, network services, security, cloud solutions, voice and managed services to customers worldwide. As a member of the service desk...

We are seeking an ICT Service Desk Technician to join our proactive team. We aim to resolve issues promptly and continually improve our service to internal customers. Ideal candidates are self-motivated, prioritize effectively, and possess excellent customer service skills.

The IT Service is looking for a customer focussed, technically experienced Service Desk Manager responsible for overseeing the first line support function, ensuring efficient and high-quality customer centric service delivery to end users and management of the IT Service Desk team and processes. ...

Having flexible availability and participation for all rotating rostered shifts to cover service desk hours (7am – 8pm AEST Monday to Friday). Previous experience in a similar role providing IT service desk support. Service Stream is an equal opportunity ASX-listed business that develops and oper...

Providing feedback, and contribute to, continuous improvement within the finance service desk team. Desire to progress/learn and develop - either within an accounting or service desk capacity. Apply below to avoid missing out on this fantastic Finance Service Desk Administrator opportunity, or fo...

Our IT Service Desk is the central point of contact when it comes to the functioning of the council. To be successful, you will need previous experience working on an ICT Service Desk, supporting Microsoft Office suites and Operating Systems. You will also demonstrate excellent customer service a...

IT Service Desk - analyst offering support for a wide array of systems and applications. Opportunities for career advancement in areas such as 2nd/3rd line support, platform engineering, and desktop engineering. Proficiency with Service Management and diagnostic tools.

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Support recruitment, onboarding, and staff planning for the Service Desk function. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA ...

Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficien...

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in ...

Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficien...

This is a great opportunity if you are looking for a career where you will continue to learn and develop your Service Desk knowledge. If you have experience in a Service Desk team and are looking for your next career move, then apply today!. This is a great opportunity if you are looking for a ca...

We achieve this with our great employees who continue to support, develop and deploy innovative, industry-leading technology solutions and services that enable our customers to optimise fleet utilisation and driver performance, to reduce costs and to improve service delivery. As our new Service D...

Working closely with the Service Desk Manager, you’ll help ensure our IT support services are delivered seamlessly and within agreed Service Level Agreements. The Enterprise Service Management (ESM) System will provide a framework and structure for this information, but it is important for the Se...

Facilitating helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping activities. Respond and answer all service desk calls in a timely & respectable manner. Responsible for configuring & maintaining desktops, laptops, cisco desk phones...