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Company DescriptionService Desk 1st Line Support EngineerSalary £24,231 per annumThis role is office based during the week.

Job DescriptionService Desk Analyst - French Speaking UK and IrelandSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen.

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology.

Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user communit

The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently. A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst.

A leading law firm in Greater London seeks a Service Desk Analyst to provide operational support for technology systems. Responsibilities include diagnosing technical issues, managing user accounts, and ensuring excellent customer service.

Previous experience providing 1stline support using a Service Desk solution.

As a Service Desk Analyst, you’ll be part of a global IT team delivering exceptional first- and second-line support to users across multiple regions. You’ll act as a key point of contact for technical issues, ensuring a high standard of service through phone, email, remote support, and desk-side

A leading company in the aviation industry is seeking a Service Desk Analyst for a 6 month contract in Greater London. This position focuses on providing expert solutions to technology problems reported by employees, ensuring superior customer service, and maintaining a knowledge-based system.

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Effective Collaboration: Work collaboratively

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

A leading technology research firm in London is seeking a Service Desk Technician Level 1 to ensure proper computer operation for end users. The ideal candidate has 1-3 years of experience in a service desk role and a college diploma in a related field.

A leading IT solutions provider is looking for a Service Desk Analyst to join their Professional Services team. Candidates should have IT support experience at a first line level, knowledge of ITIL processes, and a desire to provide excellent customer service.

A leading managed service provider in Greater London is seeking an experienced Network Engineer to join their team.

A leading IT services consultancy in Greater London is seeking a Service Desk Agent to provide first line support and manage incident responses effectively.

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

A leading consulting firm in the UK is seeking a Service Desk Analyst to support their Network Operations Centre. Candidates should have over 3 years of experience in a service desk role, excellent communication skills, and some knowledge of networking or telecoms.

Join a dynamic team at a leading technology company as an IT Support professional in Southampton.You'll provide vital technical assistance, troubleshoot systems, and support users' varied technology needs.This role offers a competitive salary and ample opportunities for professional development, mak

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Provide stellar customer service to end-users and stakeholders. Act as the primary point of contact for technical service requests.

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. To join us as a2nd Line Service Desk Engineer, you will need:. We’re now looking for a 2nd Line Service

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Actively engage with end users and the Service Desk team to gather f

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

A leading recruitment agency in the UK is seeking an AV Service Desk Technician for a hybrid role based in St Albans. The successful candidate will manage service desk activities, provide remote support, and coordinate maintenance visits. The ideal candidate should have a minimum of 3 years in AV, s

The IT Service Desk Analyst is responsible for responding to incidents and requests reported to the Service Desk from multiple channels (phone, email, self-service, TechZone) and the life cycle management of incidents, queries and problems, including directing requests to appropriate functions for r

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices.

A recruitment agency is seeking a vibrant Service Desk Administration Assistant in Plymouth. This role involves supporting Service Desk Analysts with IT hardware configuration, inventory management, and user documentation.

A client-focused IT services provider is seeking a 2nd Line IT Service Desk Engineer in Whiteley, England. Responsibilities encompass resolving incidents, managing work queues, and collaborating closely with the Service Desk Team Leader. Candidates should have experience in ITIL service desk process

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. You'll lead the service desk team in delivering exceptional supp

Are you an ambitious Service Desk Analyst looking to accelerate your technical career in enterprise backup and data protection? This fully remote Service Desk Analyst opportunity offers hands‑on exposure to cutting‑edge backup and DR technologies, structured progression, and significant investme

In this full-time role, key responsibilities include ensuring efficient delivery of technical support services and maintaining high customer satisfaction levels. A leading network service provider based in Worcestershire is seeking a Technical Team Leader to manage a team of Network Support Engineer

Reporting directly to the Service Desk Manager, the Service Desk Analyst will assist in the day-to-day operational support of the firm’s Technology systems and hardware. Freshservice or similar Service Management tools. Participate in continuous improvement of service desk processes and procedures

An international consulting group based in London is seeking a Topic Leader to facilitate communication between local users and their Service Desk.

A global financial services group is seeking a Service Desk team member to provide support for staff across the organisation.

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Incident Manag

Our customer service is critical to our users and the services we provide and having a flare for customer service is an important trait to be successful in the role. Provide excellent customer service and support to ensure timely and effective resolution of user issues. Ensuring timely call resoluti

This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. The successful candidate will work within a dynamic team to e

A technology solutions provider is looking for an experienced IT Service Desk Engineer.

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Ideal candidates will have a relevant degree or experience in a similar role, excellent customer service skills, and proficiency in managing tasks.

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int