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Location: UK - Cust. Site ENG Job-ID: 213838 Contract type: Business Unit: System Engineering & Technicians Life on the team Job Title: IT Field Installation Technician Location: Doxford (Sunderland) & Surrounding Salary: 24400 pro-rata Working Pattern: 30 hour working week Monday - Th...

Social network you want to login/join with: col-narrow-left Protocol Education sunderland, tyne and wear, United Kingdom Other - Yes col-narrow-right 4 31.05.2025 15.07.2025 col-wide Branch Manager - Lead, Inspire, and Drive Success! At Protocol Education, we don't just fill jobs-we ...

ServiceNow, Windows 11, O365, WAN/LAN Network infrastructures (IPv4), Office 2013, Citrix/Citrix Director, Desktop PC, Laptop hardware and Apple Devices (iPad, iPhone, MACs). Experience of working in an IT Service desk environment. The ability to build relationships and have the gravitas and conf...

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

The IT Service Desk serves as the central point of contact for all IT-related incidents, service requests, and technical issue resolution. An exciting opportunity has arisen for a Senior Service Desk Analyst to join a well-established IT team based in Newcastle upon Tyne. Reporting to the Service...

Service_Desk #IT_Service_Management #ITIL #North_East_Jobs #SLA_Management #Change_Management. We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice to life in a fast-paced, customer-first environment. Lead the Service Desk, ensuring t...

We urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contract. Supporting desk setups, desk side support visits to end users.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Service Desk AnalystWe urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contractResponsibilities -. Supporting desk setups, desk side support visits to end users.

We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice to life in a fast-paced, customer-first environment. Service_Desk #IT_Service_Management #ITIL #North_East_Jobs #SLA_Management #Change_Management. Develop and monitor Service Desk ...

My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. Extensive knowledge of troubleshooting and supporting various hardware (Laptops, Desktops, Mobile Devices). Experience of supporting M365 Services (Teams, SharePoint and One Dri...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Provide first-line IT support via phone and email, ensuring timely resolution and accurate logging of incidents and service requests.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice to life in a fast-paced, customer-first environment. This role suits someone who combines hands-on service management experience with a sharp eye for process, a passion for great

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. Handle...

We have an exciting opportunity for a Wholesale Service Desk Advisor to join the Wholesale Service Desk at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service. Development opportunities in line with the Wholesale Service Desk Advisor progression plan. Online GP se...

We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice to life in a fast-paced, customer-first environment. Service_Desk #IT_Service_Management #ITIL #North_East_Jobs #SLA_Management #Change_Management. Experience of supporting SaaS pla...

A leading organisation specialising in providing high quality services are looking for a Service Desk Engineer. Service Desk Engineer£27-£32kBenefits: Training/Progression/Great Tech/Hybrid Working.

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. Support Monitoring and Reporting: Tracking service desk performance, generating reports, and ensuring SLAs are met. Manage Service Desk Tools: Ensuring our ticketing system is used effectively, u...

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and prev

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. Ensure all incidents and requests (telephone, email, self-service and walk-ups) are handled and progressed within Service Level Agreemen...

Service_Desk #IT_Service_Management #ITIL #North_East_Jobs #SLA_Management #Change_Management. We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice to life in a fast-paced, customer-first environment. End-to-end management of Service ...

Full UK Driving license Provide specific 1st/2nd line D365 SCM software support Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Log & prioritise all incidents, service requests, change reques

Senior 2nd Line Support | Senior Onsite Engineer | Senior Service Desk Analyst. Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support...

Service_Desk #IT_Service_Management #ITIL #North_East_Jobs #SLA_Management #Change_Management . We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice to life in a fast-paced, customer-first environment. Freshservice, HaloIT, Freshw

Service Desk Operations Lead the Service Desk, ensuring tickets are triaged, prioritised, escalated, and resolved within SLA targets. We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice to life in a fast-paced, customer-first environ...

Full UK Driving license Provide specific 1st/2nd line D365 SCM software support Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Log & prioritise all incidents, service requests, change reques

As a 2nd line Network Connectivity Service Desk Engineer you will need to have understanding and experience in operational environment equivalent to a 1st line faults desk along with experience in working in a SP/ISP/TelcoCarrier operational environment, CCNA / JNCIA routing and switching experie...

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Project manage, under supervision of the Service Desk Lead, relevant projects with a hands-on approach, Ensuring that all interactions with users of the service are handled in an efficient and courteous manner. Service Desk Analyst - Bedford Full Time Hybrid Salary. Provision of first line suppor...

Full UK Driving license Provide specific 1st/2nd line D365 SCM software support Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Log & prioritise all incidents, service requests, change reques

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience Central London | Hybrid (4 days in-office, 1 from home). What’s in it for you? Work in vibrant, creative central London offices (with the perks to match) Hybrid model: 4 days in, 1 from home Hands-on exposure to both P

Service Desk Analyst - Bedford. Project manage, under supervision of the Service Desk Lead, relevant projects with a hands-on approach,. Ensuring that all interactions with users of the service are handled in an efficient and courteous manner.

Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Implement best practices and continuous improvement initiatives for the IT Service Desk. Experience in Cloud computing Technology and delivery Service Desk Management Expe...

Join our team at Nidd Hall, part of the Warner Hotels Group.This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.We have a fantastic opportunity for a Food and Beverage Team Leader to join us at.The benefits of working with us....

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service ...

Customer Service Assistant - Essex. As a Customer Service Assistant, you will deliver an outstanding experience for our customers. Exceptional customer service will be at heart of your role.

Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Implement best practices and continuous improvement initiatives for the IT Service Desk. Experience in Cloud computing Technology and delivery Service Desk Management Expe...

Mighty Kids Supplements is a fast growing family-run business, having achieved around £10M revenue in its second year of trading, with a customer base of over 100k.We are looking for someone who takes pride in ensuring a truly exceptional customer experience.Demonstrable knowledge of nutritional ...

Service Desk Analyst Job Type:. IT Service Desk and Request Management?. Act as a single point for all incoming communications, including phone calls, chat, service portals, alerts, and e-mails.

Central Employment are working with a leading and specialist Tech/SaaS provider based in Tyne & Wear, as they look to appoint a SaaS Customer Support Team Leader.SaaS Customer Support Team Leader profile:.Lead a dedicated team of Implementation Execs, supporting them day-to-day while also deliver...

Outstanding customer service skills and a strong service-oriented mindset Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory (Entra ID) A proactive support analyst who is eager to learn and develop professionally Experience supporting user lifecycle processe...