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First Line Support Location: NottinghamSalary: £29,000 - £32,000 (Depending on Experience) Hours: 37.5 (Shifts on a rota basis) Shift Pattern: 8:30am - 5pm 4:30pm - 1am 12:30am - 9am SF Recruitment are recruiting for a First Line Support for our Nottingham based client. As the First Line Support you will be responsible to support a wide range of Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard of customer service, utilising excellent communication skills with a view to diagnosing faults and resolving incidents first time wherever possible, within the customers contracted Service Level Agreement. This is a great role for someone Junior within IT looking for further training and support or even someone who has a qualification within IT and is now looking to gain experience. Our client would also look at candidates with previous or current 1st line experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line with Process and ITIL best practices. - Ensure Incidents and Requests are responded to within the customers Service Level Agreement - Provide an effective, professional response to Incidents and Requests. - Ensuring a seamless level of customer service and support is offered throughout the customers' support hours. - Be familiar with the following processes - reviewing knowledge articles, online support material and utilizing others expertise to provide a 1st Time Fix wherever possible. - Escalating Incidents and Requests when required to internal resolver groups (2nd and 3rd Line) or external parties - Contribute to the Service Desk Knowledge Base, submitting articles and highlighting missing/incomplete areas Ideal candidate will have previous experience operating at 1st Line Support level or previous IT knowledge and understanding throughout qualifications undertaken. This is a great client of ours, who pride themselves on offering support and development through extensive training and therefore if you are enthusiastic about a career in IT, this could be the role for you!

Location: Nottingham\n\nEmployment Type: Full-Time\n\nCompany: A leading UK construction workforce solutions provider\n\nAre you an experienced recruitment or labour management professional ready to take ownership of one of the largest construction accounts in the region? This is a rare opportunity to lead, manage and grow a major account from within the client’s offices—acting as the onsite expert for all labour supply and workforce management needs.\n\nAbout the Role\n\nWe’re seeking a highly organised, relationship-focused Recruitment / Labour Manager to oversee a high-volume construction desk supplying up to 200 operatives at any given time. You will be the primary point of contact onsite, ensuring the client receives exceptional service, reliable staffing, and proactive workforce planning.\n\nThis is a hands-on role suited to someone who thrives in a fast-paced construction environment and enjoys building strong partnerships with both clients and operatives.\n\nKey Responsibilities\n\n * Oversee the full labour supply process for a major construction account.\n\n * Maintain and manage a workforce of up to 200 operatives, including labourers, storemen, fire cladders, and other key site personnel.\n\n * Work onsite direct at the client’s office as the dedicated contact for all recruitment and labour coordination.\n\n * Handle compliance, right-to-work checks, onboarding, timesheets, and daily workforce allocations.\n\n * Anticipate labour requirements and proactively build a strong pipeline of suitable candidates.\n\n * Foster solid relationships with operational teams and site managers.\n\nWhat We’re Looking For\n\n * Experience in construction recruitment, labour management, or onsite workforce coordination.\n\n * Confident relationship‑builder comfortable working closely with site and project teams.\n\n * Strong organisation and multitasking skills with the ability to manage high-volume requirements.\n\n * A proactive mindset and a problem‑solving approach to daily operational challenges.\n\nWhat’s in It for You\n\n * Ownership of a flagship, high-volume account.\n\n * Fully embedded onsite role with real influence and visibility.\n\n * Competitive salary and benefits package.\n\n * Opportunity to progress within a growing, dynamic company

Are you ambitious, driven, and ready to build a rewarding career where your success directly impacts your earnings? We’re looking for a motivated Recruitment Consultant to join a thriving Construction Division.\n\nThis is an exciting opportunity to join a fast-paced, high-performing team where you’ll receive full training, ongoing support, and genuine opportunities for progression.\n\nThe Role\n\nAs a Recruitment Consultant, you’ll play a key role in growing the Construction desk, developing strong client relationships, sourcing top talent, and generating revenue through successful placements. No two days are the same, and your success will be rewarded every step of the way.\n\nKey Responsibilities\n\n * Source, screen, and interview candidates using a range of tools including job boards, LinkedIn, and referrals\n\n * Build and maintain strong relationships with both clients and candidates\n\n * Identify new business opportunities and develop your market presence\n\n * Negotiate offers, manage the recruitment process, and successfully close deals\n\n * Maintain accurate records and pipeline activity through the CRM system\n\nWhat We’re Looking For\n\n * Confident communicator with strong people skills\n\n * Highly motivated with a target-driven mindset\n\n * Resilient, proactive, and eager to succeed\n\n * Strong work ethic with a positive attitude\n\n * Previous experience in sales, customer service, or recruitment is advantageous, but not essential\n\nWhat’s On Offer\n\n * Uncapped commission with realistic high earning potential\n\n * Structured onboarding, training, and continuous mentorship\n\n * Clear career progression with opportunities to move quickly\n\n * Supportive, high-energy team culture\n\n * A career where your results determine your rewards\n\nWhy Join?\n\nThis is more than just a job - it’s a genuine opportunity to build a long-term, successful career in recruitment. If you’re money-motivated, ambitious, and looking for rapid progression, this role offers everything you need to thrive.\n\nApply now for immediate consideration and interview slots available next week

Job Title: Mobile Electrical Engineer\n\nSalary: 45k\n\nHours: Monday – Friday 8am – 5pm\n\nLocation: Nottingham\n\nBenefits: 25 days holiday + Van & Fuel Card\n\nAn excellent opportunity has become vacant on my desk!\n\nMy client is looking for someone to work for one of the UK’s leading FM companies in a Commercial setting.\n\nA salary up to 45k with the opportunity to boost your earnings with overtime. My client is currently looking for a Building Service Engineer covering all electrical building maintenance.\n\nSome of the jobs that may arise in this role could include:\n\n * Emergency lighting testing, Fire alarm testing, BMS, plumbing, heat exchangers, AHU's, pumps, FCU's\n\n * Electrical fault finding, mechanical maintenance, single and three phase power, motors\n\nQualifications Required\n\n * City and Guilds level 3 in electrical installations as a minimum\n\n * 18th Edition\n\nWith a great salary of £45,000 a chance to do an abundance of over time. An excellent package of Benefits and pension schemes in place this role is great role to keep the home and work life balance.\n\nIf you’re reading this and you feel like this role suits you, please apply now.\n\nFor further information or to discuss your application please contact Callum at The InVictus Group on (phone number removed)

IT Service Desk Engineer (Multilingual - English & Spanish) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent in English and Spanish) Work location: Nottingham (Hybrid) Salary: Up to £29,625 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Lit...

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response t

As the world around us continues to change, we look for people who grab that change with optimism and excitement. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills an

IT Service Desk Engineer (Multilingual - English & Dutch) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & Dutch) Work location: Remote Salary: Up to: £29,625 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer ser...

As the world evolves, we look for people who embrace change with optimism and excitement. Our current employees are the giant slayers who have shaped Littlefish into what it is today. If this sounds like you and you're excited about working with creative, passionate, energetic, and friendly people,

Ideal candidates will have customer support experience, familiarity with Microsoft technologies, and excellent communication skills. A local government authority in Nottingham seeks four enthusiastic Service Desk Analysts on a 12-month fixed-term contract. You will be the first point of contact for

A leading technology solutions provider in the UK is seeking a Service Desk Engineer fluent in English and Dutch. The ideal candidate will have experience in IT service desk roles and be familiar with various IT tools, including ITSM software and Windows environments.

A leading international IT services provider is seeking an EMEA IT Service Desk Engineer to be the primary contact for technical support in the region. This role involves delivering high-quality IT assistance, supporting hardware and software issues, and utilizing tools like Jira Service Management.

A leading IT services provider in the UK seeks a Technical Service Desk Manager to lead its centralised 3rd line team. Candidates should have experience in service desk management and a strong understanding of ITIL principles. The role involves managing operations, mentoring staff, and driving servi

A leading technology service provider in Nottingham is looking for a Service Desk Engineer fluent in English and Dutch. In this hybrid role, you will resolve technical issues related to desktops and networks while ensuring excellent customer service.

As a General Assistant, you will support depot operations by performing tasks such as deliveries, load handling, equipment testing, stock control, and customer service at the hire desk.

A leading dental group in Nottingham is seeking an experienced Dental Receptionist to join their close-knit team.You will manage front desk operations, provide exceptional service to patients, and ensure a welcoming reception area.The ideal candidate will have prior experience in a dental setting, p

A leading IT support company in Stapleford is looking for a 1st Line Service Desk Engineer. Ideal candidates will have experience in IT support and proficiency in Microsoft technologies.

The successful candidate will manage the Service Desk, ensure that service delivery meets high-quality standards, and provide technical support for complex issues. A local council in Beeston is seeking an ICT Service Support Manager to lead the ICT Service Delivery Team.

Previous experience in an IT Service Desk or customer support role. IT Service team at Nottingham City Council on a. IT incidents and service requests—by phone, email, or face‑to‑face.

The role involves providing 1st and 2nd line IT support, troubleshooting technical issues, and maintaining smooth operations across multiple sites. Ideal candidates will have 1-3 years of experience in IT support, strong knowledge of Windows and Active Directory, and excellent customer service skill

Proven experience managing a technical service desk or support function. Technical Service Desk Manager. This is a unique opportunity to combine service desk management with strategic leadership, driving technical development, certification alignment, and continuous improvement initiatives.

As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will:. Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Dutch to provide top-tier technical support to our contr

As an IT Service Desk Engineer, you’ll be the friendly, knowledgeable voice our customers rely on when something’s not working. Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. Their Service is only as good as its people. When their employees are engaged and supported, their Service thrives.

A leading educational recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. Strong customer service skills and technical knowledge are essential for this role.

A diverse business community in Greater London is seeking a motivated Service Desk Analyst to provide IT support as the first point of contact. Candidates should have 1-2 years of experience, strong customer service skills, and a proactive approach to problem-solving.

Essential skills include Service Desk operations, scripting expertise, and process improvement knowledge. A leading IT services provider in Greater London is seeking a proactive Automation Engineer to enhance IT operations and improve service delivery. The successful candidate will design, build, an

A technology services company in Nottingham is seeking a Service Desk Engineer fluent in English and Dutch to deliver exceptional customer service. The role involves resolving technical issues, troubleshooting networks, and adhering to service standards. Ideal candidates will have experience in IT s

Wholesale Service Desk Technical Advisor page is loaded## Wholesale Service Desk Technical Advisorremote type: Hybrid Workinglocations: Snodland, Kenttime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 29, 2026 (12 days left to apply)job requisition id: JR10105

Work closely with other Service Desk team members to ensure seamless service delivery. We are seeking a proactive and customer-focused 1st Line IT Service Desk Engineer to join our dynamic team. Deliver exceptional customer service, ensuring clients are kept informed of progress and resolution times

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

You will help maintain IT documentation, deliver high-quality service, and collaborate with global IT teams to enhance support processes. Candidates should have a strong background in customer service and technical troubleshooting, ideally within a healthcare context.

The ideal candidate should have over 5 years of experience in technical support, with a strong emphasis on customer service and technical expertise in systems like Rubrik and Veeam.

Responsibilities include managing guest interactions, resolving complaints, and coordinating services for long-stay guests.

A leading fashion retail brand is looking for an IT Service Desk Engineer to provide essential 1st and 2nd level support for retail operations.