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First Line Support Location: NottinghamSalary: £29,000 - £32,000 (Depending on Experience) Hours: 37.5 (Shifts on a rota basis) Shift Pattern: 8:30am - 5pm 4:30pm - 1am 12:30am - 9am SF Recruitment are recruiting for a First Line Support for our Nottingham based client. As the First Line Support you will be responsible to support a wide range of Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard of customer service, utilising excellent communication skills with a view to diagnosing faults and resolving incidents first time wherever possible, within the customers contracted Service Level Agreement. This is a great role for someone Junior within IT looking for further training and support or even someone who has a qualification within IT and is now looking to gain experience. Our client would also look at candidates with previous or current 1st line experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line with Process and ITIL best practices. - Ensure Incidents and Requests are responded to within the customers Service Level Agreement - Provide an effective, professional response to Incidents and Requests. - Ensuring a seamless level of customer service and support is offered throughout the customers' support hours. - Be familiar with the following processes - reviewing knowledge articles, online support material and utilizing others expertise to provide a 1st Time Fix wherever possible. - Escalating Incidents and Requests when required to internal resolver groups (2nd and 3rd Line) or external parties - Contribute to the Service Desk Knowledge Base, submitting articles and highlighting missing/incomplete areas Ideal candidate will have previous experience operating at 1st Line Support level or previous IT knowledge and understanding throughout qualifications undertaken. This is a great client of ours, who pride themselves on offering support and development through extensive training and therefore if you are enthusiastic about a career in IT, this could be the role for you!

Location: Nottingham\n\nEmployment Type: Full-Time\n\nCompany: A leading UK construction workforce solutions provider\n\nAre you an experienced recruitment or labour management professional ready to take ownership of one of the largest construction accounts in the region? This is a rare opportunity to lead, manage and grow a major account from within the client’s offices—acting as the onsite expert for all labour supply and workforce management needs.\n\nAbout the Role\n\nWe’re seeking a highly organised, relationship-focused Recruitment / Labour Manager to oversee a high-volume construction desk supplying up to 200 operatives at any given time. You will be the primary point of contact onsite, ensuring the client receives exceptional service, reliable staffing, and proactive workforce planning.\n\nThis is a hands-on role suited to someone who thrives in a fast-paced construction environment and enjoys building strong partnerships with both clients and operatives.\n\nKey Responsibilities\n\n * Oversee the full labour supply process for a major construction account.\n\n * Maintain and manage a workforce of up to 200 operatives, including labourers, storemen, fire cladders, and other key site personnel.\n\n * Work onsite direct at the client’s office as the dedicated contact for all recruitment and labour coordination.\n\n * Handle compliance, right-to-work checks, onboarding, timesheets, and daily workforce allocations.\n\n * Anticipate labour requirements and proactively build a strong pipeline of suitable candidates.\n\n * Foster solid relationships with operational teams and site managers.\n\nWhat We’re Looking For\n\n * Experience in construction recruitment, labour management, or onsite workforce coordination.\n\n * Confident relationship‑builder comfortable working closely with site and project teams.\n\n * Strong organisation and multitasking skills with the ability to manage high-volume requirements.\n\n * A proactive mindset and a problem‑solving approach to daily operational challenges.\n\nWhat’s in It for You\n\n * Ownership of a flagship, high-volume account.\n\n * Fully embedded onsite role with real influence and visibility.\n\n * Competitive salary and benefits package.\n\n * Opportunity to progress within a growing, dynamic company

Job Title: Mobile Electrical Engineer\n\nSalary: 45k\n\nHours: Monday – Friday 8am – 5pm\n\nLocation: Nottingham\n\nBenefits: 25 days holiday + Van & Fuel Card\n\nAn excellent opportunity has become vacant on my desk!\n\nMy client is looking for someone to work for one of the UK’s leading FM companies in a Commercial setting.\n\nA salary up to 45k with the opportunity to boost your earnings with overtime. My client is currently looking for a Building Service Engineer covering all electrical building maintenance.\n\nSome of the jobs that may arise in this role could include:\n\n * Emergency lighting testing, Fire alarm testing, BMS, plumbing, heat exchangers, AHU's, pumps, FCU's\n\n * Electrical fault finding, mechanical maintenance, single and three phase power, motors\n\nQualifications Required\n\n * City and Guilds level 3 in electrical installations as a minimum\n\n * 18th Edition\n\nWith a great salary of £45,000 a chance to do an abundance of over time. An excellent package of Benefits and pension schemes in place this role is great role to keep the home and work life balance.\n\nIf you’re reading this and you feel like this role suits you, please apply now.\n\nFor further information or to discuss your application please contact Callum at The InVictus Group on (phone number removed)

Are you ambitious, driven, and ready to build a rewarding career where your success directly impacts your earnings? We’re looking for a motivated Recruitment Consultant to join a thriving Construction Division.\n\nThis is an exciting opportunity to join a fast-paced, high-performing team where you’ll receive full training, ongoing support, and genuine opportunities for progression.\n\nThe Role\n\nAs a Recruitment Consultant, you’ll play a key role in growing the Construction desk, developing strong client relationships, sourcing top talent, and generating revenue through successful placements. No two days are the same, and your success will be rewarded every step of the way.\n\nKey Responsibilities\n\n * Source, screen, and interview candidates using a range of tools including job boards, LinkedIn, and referrals\n\n * Build and maintain strong relationships with both clients and candidates\n\n * Identify new business opportunities and develop your market presence\n\n * Negotiate offers, manage the recruitment process, and successfully close deals\n\n * Maintain accurate records and pipeline activity through the CRM system\n\nWhat We’re Looking For\n\n * Confident communicator with strong people skills\n\n * Highly motivated with a target-driven mindset\n\n * Resilient, proactive, and eager to succeed\n\n * Strong work ethic with a positive attitude\n\n * Previous experience in sales, customer service, or recruitment is advantageous, but not essential\n\nWhat’s On Offer\n\n * Uncapped commission with realistic high earning potential\n\n * Structured onboarding, training, and continuous mentorship\n\n * Clear career progression with opportunities to move quickly\n\n * Supportive, high-energy team culture\n\n * A career where your results determine your rewards\n\nWhy Join?\n\nThis is more than just a job - it’s a genuine opportunity to build a long-term, successful career in recruitment. If you’re money-motivated, ambitious, and looking for rapid progression, this role offers everything you need to thrive.\n\nApply now for immediate consideration and interview slots available next week

Full-time | Start 20th April | Nottingham | Long-Term Temporary\n\nI'm currently supporting a welcoming and fast‑paced school in Nottingham, who are looking for a confident, friendly, and highly organised School Receptionist to join their front‑of‑house team during a period of maternity leave. If you love being at the heart of a busy school environment and enjoy making a great first impression, this could be the perfect opportunity for you.\n\nKEY RESPONSIBILITIES\n\nProvide a warm, professional welcome to visitors, parents, and pupils\nManage the reception desk, including sign‑in procedures and issuing visitor passes\nHandle incoming calls and emails, ensuring messages reach the right member of staff\nSupport with organising appointments and basic diary management\nManage post, deliveries, and general reception administration\nOffer light admin support to the wider office team when required\nMaintain confidentiality and follow safeguarding procedures at all times\nWHAT YOU'LL NEED TO SUCCEED\n\nPrevious experience as a receptionist in a school environment\nEnhanced DBS on the Update Service (or willingness to apply)\nExcellent communication and people skills\nAbility to stay calm, organised, and efficient in a busy school office\nConfident IT skills and a professional, reliable work ethic\nWHAT YOU'LL RECEIVE\n\nCompetitive daily rate\nOngoing support from a dedicated Hays Education consultant\nFree CPD and safeguarding training\nAccess to the Hays app for easy timesheets and job updates\nCV and interview guidance whenever you need it\nREFER A FRIENDKnow someone perfect for a school role? Earn £250 in high‑street vouchers for every successful referral (T&Cs apply).\n\nIf you think this role could be a great fit, get in touch, I'd love to hear from you!\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Service Desk Engineer (Multilingual - English & Spanish) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent in English and Spanish) Work location: Nottingham (Hybrid) Salary: Up to £29,625 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Lit...

As the world around us continues to change, we look for people who grab that change with optimism and excitement. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills an

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response t

IT Service Desk Engineer (Multilingual - English & Dutch) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & Dutch) Work location: Remote Salary: Up to: £29,625 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer ser...

As the world evolves, we look for people who embrace change with optimism and excitement. Our current employees are the giant slayers who have shaped Littlefish into what it is today. If this sounds like you and you're excited about working with creative, passionate, energetic, and friendly people,

Ideal candidates will have customer support experience, familiarity with Microsoft technologies, and excellent communication skills. A local government authority in Nottingham seeks four enthusiastic Service Desk Analysts on a 12-month fixed-term contract. You will be the first point of contact for

A leading technology solutions provider in the UK is seeking a Service Desk Engineer fluent in English and Dutch. The ideal candidate will have experience in IT service desk roles and be familiar with various IT tools, including ITSM software and Windows environments.

A leading international IT services provider is seeking an EMEA IT Service Desk Engineer to be the primary contact for technical support in the region. This role involves delivering high-quality IT assistance, supporting hardware and software issues, and utilizing tools like Jira Service Management.

As a General Assistant, you will support depot operations by performing tasks such as deliveries, load handling, equipment testing, stock control, and customer service at the hire desk.

The role involves providing 1st and 2nd line IT support, troubleshooting technical issues, and maintaining smooth operations across multiple sites. Ideal candidates will have 1-3 years of experience in IT support, strong knowledge of Windows and Active Directory, and excellent customer service skill

A leading dental group in Nottingham is seeking an experienced Dental Receptionist to join their close-knit team.You will manage front desk operations, provide exceptional service to patients, and ensure a welcoming reception area.The ideal candidate will have prior experience in a dental setting, p

A leading IT support company in Stapleford is looking for a 1st Line Service Desk Engineer. Ideal candidates will have experience in IT support and proficiency in Microsoft technologies.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. Assist with operational Service Desk cover during busy periods.

Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. Our client is a Fire & Rescue Service that serves a population of more than 800,000 in the Southeast of England. Their Service is only as good as

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team.

Service Desk Technician | Microsoft 365 & Windows 11 | Global Media & Production Group. An internationally recognised media and production group are hiring a Service Desk Technician to join its Technical Operations team. Experience in a Service Desk or technical support environment.

This role emphasizes communication, problem-solving, and technical understanding, working closely with applications and the service desk team.

A leading water utility provider is seeking a Technical Advisor for its Wholesale Service Desk in Tonbridge and Malling. Requires at least 4 GCSE passes including Maths and English, along with strong customer service skills.

A leading digital gaming company is seeking an IT Support Specialist in Greater London to provide first-line IT support and resolve user issues across various channels.The ideal candidate will have strong communication skills, experience with project management, and proficiency in troubleshooting ha

A leading IT services provider in the UK seeks a Technical Service Desk Manager to lead its centralised 3rd line team. Candidates should have experience in service desk management and a strong understanding of ITIL principles. The role involves managing operations, mentoring staff, and driving servi

To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. Propose improvements

Service Desk Operations & Communication* Act as a central point of contact for back-of-house operational queries, including maintenance requests, access issues, and logistical coordination. Compliance & Documentation* Ensure all service desk operations comply with estate-specific safeguarding and ac

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

They will champion a customer-led culture, working across IT to help embed and enhance the end-to-end customer experience and will monitor service delivery channels (human, digital, automated and self-service), resolving or escalating issues. Service Desk IT Analyst needed in Norwich. The successful

A mechanical and drainage service provider based in the UK is looking for a helpdesk administrator to join their team. The successful candidate will be responsible for delivering high standards of customer service, managing workloads effectively, and assisting customers with inquiries and job bookin

As a Service Desk Analyst, you will support internal customers using ServiceNow. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement. You will provide first-lin

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team.

Candidates should have a year of experience in a call center or service desk setting, with strong troubleshooting and client interaction skills. A global digital services provider is seeking a proficient English and Spanish speaker for a remote technical support role.

As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will:. Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Dutch to provide top-tier technical support to our contr

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

A leading food service company seeks a Service Desk Analyst to provide bilingual support in English and Swedish. The role involves resolving incidents, delivering exceptional customer service, and maintaining documentation. Applicants should have experience in IT support, expertise in ServiceNow, an

As a Service Desk team member, you provide face‑to‑face support for staff across the organisation, including our trading teams, ensuring technology issues are resolved quickly and professionally. Access to our Employee Assistance Program, a robust behavioural health network with counselling and