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Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. Experience in a technology managed services environment, particularly in infrastructure and/or service desk, in one or more of the following:.

Desk Based Financial Planner \n Location: Newcastle \n Salary: £40,000 -£55,000 \n Working Pattern: Hybrid \n Are you an experienced Financial Planner looking for an exciting opportunity to develop your career within a growing wealth management business? \n We are looking for a Desk Based Financial Planner to join a successful and expanding financial planning team in Manchester. This is an excellent opportunity for an experienced adviser who enjoys building long-term client relationships, providing holistic financial planning advice and identifying new opportunities to support clients throughout their financial journey. \n The Role \n As a Desk Based Financial Planner, you will provide high-quality, independent financial advice and financial planning to private clients across a broad range of planning needs. \n You will be responsible for maintaining and developing existing client relationships, identifying new advice opportunities and delivering a consistently high level of client service. \n Key Responsibilities \n\n • Manage and nurture an existing client portfolio, developing strong and lasting relationships.\n, • Proactively contact clients to introduce and convert them to the ongoing service proposition.\n, • Conduct regular client reviews and identify changing financial planning needs.\n, • Provide holistic financial planning advice across investments, pensions, retirement planning and wider wealth management solutions.\n, • Identify opportunities for additional advice and generate new business from existing and prospective clients.\n, • Achieve agreed revenue and business development targets.\n, • Proactively identify cross-selling opportunities and introduce clients to other areas of the wider business where appropriate.\n, • Generate new client enquiries and convert these into advice opportunities.\n, • Support local, regional and national sales and marketing initiatives.\n, • Provide independent advice in accordance with FCA regulations and internal policies and procedures.\n, • Produce high-quality client reports and recommendations using approved processes and documentation.\n, • Maintain accurate and compliant client records.\n, • Ensure advice and client files meet regulatory and internal compliance requirements.\n, • Deliver an excellent client experience, ensuring timely communication and responses throughout the advice journey.\n, • Develop strong relationships with professional connections and external introducers to generate additional opportunities.\n, • Maintain strong technical knowledge through continued professional development.\n, • Keep up to date with financial planning legislation, regulation and industry developments.\n, • Work collaboratively with colleagues across the wider business to create a seamless client experience.\n, • Contribute ideas and feedback to improve processes, service standards and client outcomes.\n\n About You \n We are looking for an experienced Financial Planner who combines strong technical knowledge with excellent relationship management and communication skills. \n You will be confident dealing with clients remotely and have the ability to understand their objectives, establish trust and deliver appropriate holistic financial planning solutions. \n Skills & Experience \n\n • Previous experience working as a Financial Adviser or Financial Planner.\n, • Strong experience within wealth management or financial planning.\n, • Excellent client relationship management skills.\n, • Strong written and verbal communication skills.\n, • Technical competence across the key areas of financial planning.\n, • Strong analytical and decision-making skills.\n, • Excellent attention to detail.\n, • Good time management and the ability to work effectively to deadlines.\n, • Confident using Microsoft Word, Excel and client databases.\n, • Experience with cash-flow modelling would be advantageous.\n, • Previous paraplanning experience would be advantageous.\n, • Good knowledge and understanding of relevant FCA regulations.\n, • A proactive approach to business development and identifying new client opportunities.\n\n Qualifications \n Essential: \n\n • Diploma in Regulated Financial Planning or equivalent.\n\n Desirable: \n\n • Advanced Diploma in Financial Planning or Chartered Financial Planner status\n, • CAS Status\n, • Willingness to work towards further professional qualifications.\n\n What You'll Receive \n In addition to a competitive salary of up to £55,000, the role offers a comprehensive benefits package including: \n\n • Private Medical Insurance\n, • Employee Pension Scheme\n, • Dental Insurance\n, • Life Assurance\n, • Health Cash Plan\n, • Hybrid working\n, • Discretionary performance-related bonus\n, • 24 days' annual leave, increasing to 30 days with service, plus public holidays\n, • Employee Assistance Programme\n, • A range of flexible benefits to choose from\n

Recruitment Account Manager – Children's Health & Social Care Location: Gateshead Contract: Full-Time | Permanent Salary: Competitive (DOE) + Uncapped Commission Full UK driving licence and access to your own vehicle required. Previous experience using neutral/master vendor systems is essential. Pin Point Health is looking for an experienced Recruitment Account Manager to join our busy Gateshead team. This is a fast-paced hot desk managing temporary healthcare workers and client accounts across children’s residential and complex care services, As an exisiting desk you’ll be responsible for managing existing accounts, filling temporary staffing requirements and building strong relationships with clients and workers. The Role Manage a busy temporary healthcare recruitment desk Coordinate and fill high volumes of temporary shifts Manage workers across adults, children’s, local authority and complex care services Build strong relationships with existing clients Use neutral/master vendor systems to manage bookings and requirements Coordinate worker availability and last-minute cover Work closely with compliance to ensure workers are ready for placement Identify opportunities to grow existing accounts Conduct client meetings and service visits Participate in the shared out-of-hours on-call rota What We’re Looking For Previous recruitment experience, ideally within healthcare or temporary staffing Neutral/master vendor system experience – essential Experience managing a busy hot desk/temp workforce Strong account management and relationship-building skills Excellent organisation and ability to work at pace Confident managing high volumes of bookings and workers Full UK driving licence and access to a vehicle Experience across children’s services, adult social care, local authorities or complex care would be advantageous. What We Offer Uncapped commission Established hot desk and client base Career development opportunities Supportive and experienced team Company pension Free on-site parking Excellent transport links Ready to join us? If you’re an experienced recruiter who thrives in a fast-paced temporary staffing environment, apply today with your CV

Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group, we are proud to be recognised as one of the UK's leading education recruitment agencies. With 9 offices nationwide and 5 across the globe, we connect exceptional education professionals with schools, colleges and specialist provisions across a wide range of sectors. Our success is built on our people. Supported by collaborative leadership, structured training, and a vibrant, social culture, we're more than just a recruitment business, we're a community. Our Values: Family Trust Quality Professionalism Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates. We are now seeking driven, ambitious individuals to join our growing SEN Education Recruitment Team as Recruitment Account Managers. If you are passionate about relationship building, making a difference in children's lives, and delivering exceptional service, a career in SEN recruitment with Prospero could be the perfect next step. The Role - Recruitment Account Manager (SEN Education) As a Recruitment Account Manager, you will work alongside a top-performing consultant on a warm, established SEN desk. You'll support specialist schools, alternative provisions, SEND departments and local authorities by providing high-quality teaching and support staff who make a real impact on the lives of children and young people with additional needs. Key responsibilities will include: Managing client accounts and filling daily, long-term and permanent SEN vacancies Building strong relationships with SEN schools, specialist provisions and education professionals Sourcing, interviewing and supporting candidates seeking rewarding SEND opportunities Delivering exceptional service to ensure high levels of client and candidate satisfaction Supporting vulnerable children and young people by matching them with outstanding education professionals Growing existing accounts and generating repeat business through excellent service delivery Ensuring all safeguarding and compliance processes are completed to the highest standardWhat We're Looking For To thrive in this role, you'll bring: Recruitment, sales, account management or customer-facing experience (preferred but not essential) Excellent communication and relationship-building skills A resilient, target-driven and proactive mindset Commercial awareness and a desire to develop a successful career The ability to manage multiple priorities in a fast-paced environment Drive, ambition and a genuine passion for helping others succeed Degree and/or sales experience preferred, although graduate-calibre candidates will also be consideredWhat You'll Receive in Return As a valued member of our SEN Recruitment Team, you'll benefit from: A competitive base salary One of the most rewarding commission structures in the industry Industry-leading training and ongoing professional development Clear career progression opportunities within a growing business Weekly, monthly and annual incentives A supportive, collaborative and social team culture The opportunity to build a rewarding long-term career while making a genuine difference to the lives of children and young people with additional needsAt Prospero, every Recruitment Account Manager has access to the platform, training and support needed to achieve their goals, along with the recognition and rewards to match. Ready to take the next step in your recruitment career and help shape the future of SEND education? Apply now and become part of the Prospero family. IND-INT

Fire Stopper Agency: Search Consultancy Location: Newcastle upon Tyne Search Consultancy is looking for an experienced, time-served Fire Stopper specialising in batt and mastic systems to join an active development in Newcastle upon Tyne. We are partnering with a specialist subcontractor requiring an attentive passive fire protection operative capable of carrying out high-quality installations at pace. If you are a Fire Stopper who takes pride in neat, fully compliant penetration sealing, understands strict fire safety regulations, and wants to lock in high daily earnings with weekend overtime boosts, we have an immediate short-term contract available now. The Role Batt & Mastic Installation: Cutting, fitting, and sealing high-density coated batt and intumescent mastic around mechanical, electrical, and plumbing service penetrations. Passive Fire Protection: Ensuring all fire-stopping systems strictly adhere to manufacturer technical datasheets and site structural fire strategy specifications. Quality & Handover: Delivering neat, tag-ready, and fully compliant installs ready for third-party QA inspections and client sign-off. Site Safety: Working safely around busy commercial/residential build areas, adhering strictly to site RAMS, and maintaining a clean work environment. Requirements CSCS Card: A valid CSCS Card (Fire Stopper / Skilled Worker) is mandatory. Experience: Proven track record in passive fire stopping, specifically with high-volume batt and mastic applications on live sites. Tools & Kit: Full professional tool kit (caulking guns, serrated knives, measuring tools) and standard 5-point PPE. Reliability: Strong work ethic, punctual, and available to commit to continuous day shifts including weekend overtime where required. Right to Work: Must have a valid right to work in the UK. Why Work With Search? High Daily Rates: Paying £200.00 per day for standard weekday shifts, plus an uplifted rate for weekend work to boost your take-home pay on this short-term run. Weekly Pay: Reliable, on-time payments hitting your account every Friday via CIS. North East Network: Our dedicated regional desk ensures you stay connected for upcoming passive fire protection contracts across Newcastle and Tyneside as this project completes. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Description Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off | 7pm - 7am | Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer service? Join Focus Group's Out of Hours team and help keep our customers connected and supported when they need us most. • Provide 1st and 2nd line support across IT, telecoms and connectivity services., • Troubleshoot and resolve technical issues via phone, email, chat and customer portal., • Manage incidents, service requests and escalations efficiently., • Work closely with internal teams and third-party suppliers to deliver rapid resolutions., • Monitor alerts and ensure customer issues are handled proactively and professionally., • Experience in a technical support or service desk role., • Strong knowledge of IT systems, networking and troubleshooting., • Experience using ticketing systems and remote support tools., • Understanding of ITIL processes and best practices., • Excellent communication skills and a customer-focused approach., • CompTIA or Microsoft certifications., • Experience with hosted telephony platforms such as Horizon, Wildix, LG or Evolve IP. Focus Group supports over 30,000 businesses across the UK and is one of the country's fastest-growing technology providers. With over 1,000 employees, we're committed to innovation, exceptional service and investing in our people. If you're looking for a role where you can make an impact, solve technical challenges and deliver outstanding customer support outside standard business hours, we'd love to hear from you.

CAP Resourcing is working with an established technology business that is looking for a customer focused 1st Line Service Desk Agent to join its team. As a 1st Line Service Desk Agent, you’ll be the first point of contact for customers requiring technical support. You’ll troubleshoot a range of

Significant experience in a 3rd Line / complex Service Desk role within an MSP. Senior Service Desk Consultant / 3rd Line. We’re working with an established technology business that is looking for an experienced 3rd Line / Senior Service Desk Consultant to join their growing Cloud Care team on a f

Description African businesses import $700 billion worth of goods and services per year but paying their suppliers abroad remains a massive challenge. Their options today are limited to traditional banks and the black market. Going through banks means poor customer service, high transaction costs and unfavorable exchange rates. Transactions that should take a few days end up taking weeks and cost merchants up to 9% in fees. The situation is equally dire for consumers who pay some of the highest P2P transfer fees in the world and are stuck with mobile money technology that is now decades old. We are building Kappa to fix that. Our cross-border payments platform is designed for ultra low-cost, near-instant money transfer at significantly higher transaction sizes than what’s currently possible. Our mission is to break down the barriers that have held back African businesses for decades. Kappa is looking for a Product Owner to join the team and help scale up our cross-border payments platform in Africa and beyond. Coming in early, you will take full ownership of the product across mobile and web and be end-responsible for delivering value to customers. Part of a globally distributed team spread across Africa, Europe and the Middle East, this role comes with significant autonomy, and offers a chance to help build a massive business that will have a positive impact on millions of lives. Our platform has processed over $1 billion across tens of thousands of transactions for African businesses, but we are just getting started. We have big ambitions as we scale up in existing markets and roll out in new ones, and we are looking for someone with matching ambition to drive that expansion. • You'll take end-to-end ownership of our web and mobile apps — from talking to customers and framing the problem, through the requirements and the design, to what the numbers say in production, • You’ll drive the product roadmap — Decide what we build next (and what we don't), working in close collaboration with sales, operations, and the leadership team, • You’ll work in a tight feedback loop with engineering — Specify the what and the why, leverage a world-class engineering team for the how, and stay close while it gets built, • You’ll spend real time with the people who use our product — Importers and exporters in Africa, from SMEs to multi-nationals, and our sales and operations teams on the ground who talk to them every day, • You’ll design flows for reliability, robustness and scale — You'll spend as much time on what happens when a transaction fails or gets stuck as on the happy path Requirements • 5+ years in product management. Experience with fintech products (payments, lending, banking) is a hard requirement. Plus points for cross-border payments and for building in emerging markets, • Payments fluency — Settlement, reconciliation, chargebacks, RFIs, treasury and liquidity. You treat KYC, AML and licensing as constraints that factor into the design from day one, not as blockers that show up late, • Writing that makes building unambiguous — Problem, customers, success criteria and constraints come before any solution. Two engineers (or coding agents) reading your spec independently would build the same thing, • Design judgment and the ability to act on it — You can say why one screen works better than another in terms of what the customer is looking to achieve. You’re able to produce the flows yourself using AI-driven tooling (e.g. Pen.dev, Claude Design) rather than relying on a designer, • Technical credibility — You can read an API schema or contract, follow an architecture discussion, and know when a requirement you've written is accidentally expensive or comes with hidden complexity. You have a sense for what’s hard vs easy to build., • Range and operating across layers of context — You can give the CEO the two lines that matter and the engineer the edge case that breaks the design, and go deeper when needed Benefits • Highly competitive salary and equity — top of market. We believe in hiring fewer but better people and paying them more., • Health, dental and vision insurance (for you and your dependents), • Work fully remotely from any Africa-friendly timezone (GMT-2h to GMT+3h). Regular travel to Africa to meet with customers, sales and operations on the ground will be required., • New MacBook Pro and up to $2,000 for home office equipment (headphones, chair, standing desk, etc.), • Parental leave / family-friendly culture, • Generous paid time off

Recruitment Account Manager – Health & Social Care Location: Gateshead Contract: Full-Time | Permanent Salary: Competitive (DOE) + Uncapped Commission Full UK driving licence and access to your own vehicle required. Previous experience using neutral/master vendor systems is essential. Pin Point Health is looking for an experienced Recruitment Account Manager to join our busy Gateshead team. This is a fast-paced hot desk managing temporary healthcare workers and client accounts across adult social care, children's services, local authorities and complex care . You'll be responsible for managing existing accounts, filling temporary staffing requirements and building strong relationships with clients and workers. The Role Manage a busy temporary healthcare recruitment desk Coordinate and fill high volumes of temporary shifts Manage workers across adults, children's, local authority and complex care services Build strong relationships with existing clients Use neutral/master vendor systems to manage bookings and requirements Coordinate worker availability and last-minute cover Work closely with compliance to ensure workers are ready for placement Identify opportunities to grow existing accounts Conduct client meetings and service visits Participate in the shared out-of-hours on-call rota What We're Looking For Previous recruitment experience, ideally within healthcare or temporary staffing Neutral/master vendor system experience – essential Experience managing a busy hot desk/temp workforce Strong account management and relationship-building skills Excellent organisation and ability to work at pace Confident managing high volumes of bookings and workers Full UK driving licence and access to a vehicle Experience across children's services, adult social care, local authorities or complex care would be advantageous. What We Offer Uncapped commission Established hot desk and client base Career development opportunities Supportive and experienced team Company pension Free on-site parking Excellent transport links Ready to join us? If you're an experienced recruiter who thrives in a fast-paced temporary staffing environment, apply today with your CV. TPBN1_UKTJ

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd's big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we're committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you'd like to learn more about Vestd, check out this short video from our founder, Ifty. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We're committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. Research shows that while men are likely to apply when they meet 60% of a job's requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That's why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd's customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You'll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. The primary responsibilities of this role - Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one - Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly - Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach - Helping customers adopt Vestd's platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed - Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes - Identifying risks to engagement or retention early and working collaboratively to address them - Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed - Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way - Feeding customer insights back into Product, Growth and Marketing to help improve Vestd's offering and customer experience Key deliverables for this role - Continual improvement to MRR - Tickets completed and time to serve SLA - Improvements in cost to serve - Reviews, testimonials - Customer retention - Referrals - Upgrades Essential elements for this role These are the skills and qualifications we consider essential for this role: - Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses - Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust - Minimum 3 years experience in a commercial environment - Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly - A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth - Highly organised, able to prioritise effectively in a fast-moving environment - Customer relationship-building skills - Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time - Work collaboratively with team members from different departments (sales, product, marketing) - Confident working remotely, managing your own workload and staying connected to a distributed team Nice to have These will help you stand out from the pack: - Experience working within finance or a regulated environment - Startup or scaleup experience, either supporting customers or working within one - Knowledge of shares and share schemes - Exposure to founders, fundraising processes or early HR operations - Experience working with regulated, financial or compliance-led products - An interest in entrepreneurship, business growth or the startup ecosystem Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? - Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm - Adaptable - open to taking on responsibilities beyond the defined role as needed - Passionate about contributing to a culture of innovation, collaboration, and continuous improvement - Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. What you can expect Our culture is our backbone (BreatheHR named us one of the 'Top 3 Companies in the UK for Company Culture'), and we take team happiness seriously. Vestd strives to be as principled as possible. We're all about Goal 8 of the United Nations 'Sustainable Development Goals. This goal is about 'Decent work and economic growth,' and we consider it both with our external activities and internal workings. We'll do everything we can to help you grow in your role. In return, you'll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you'll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers' schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews. Vestd's excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud's Fintech50. See more about our awards here. This could be the perfect opportunity if you're an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Why work at Vestd? Vestd is a great place to work. Don't just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk: - This job remote-first, although attendance is required twice yearly at our in-person get-togethers - A flexible environment to help you achieve the best work/life balance - Equity, of course! (After the qualifying period) - Monthly recognition scheme, where we celebrate our folk - Support with home working equipment - A personal training and development budget to keep your career and professional growth on track - Private medical insurance (after the qualifying period) - Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion - Great team ethos, connect through regular team and company socials. - 25 days annual leave plus one extra day per year of service (up to five days) - Employer contribution pension scheme (after the qualifying period) We're looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. Our application process We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: - Apply online - 20-minute screening call - 45-minute interview with the hiring manager and team member - Task-based assignment - 45-minute team cultural interview - 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Providing day-to-day administrative support to the Estates and Property team. Maintaining accurate property, asset and estates records, including leases, plans, surveys and compliance documentation. Supporting the management and upkeep of property and asset databases, ensuring information remains accurate and up to date. Assisting with property searches, estate projects and contract mobilisations, including liaising with landlords and managing agents. Acting as a key point of contact for estates-related enquiries from colleagues, contractors, tenants and external stakeholders. Delivering a high standard of customer service across the estates function and supporting continuous improvement initiatives. Providing support to the purchasing service desk, including monitoring shared inboxes and responding to enquiries when required. Handling sensitive business and property information with professionalism and confidentiality. Supporting wider estates and procurement activities and undertaking additional duties as required. As an Estates Property Assistant, you'll play a key role in supporting the day-to-day operation of the Estates and Property function. Working closely with the Estates Property Manager, you'll provide administrative and operational support, maintain accurate property and asset records, and help coordinate property mobilisations. This is an excellent opportunity for a highly organised individual who enjoys working in a fast-paced environment, building relationships with a range of stakeholders, and contributing to the effective management and development of a diverse property portfolio. Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS #J-18808-Ljbffr

Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job? Are you a people person who can strike up a conversation with anyone? Do you want to finish work knowing you’ve made real a difference to someone’s life? If this sounds like you – we’ve got the perfect match! As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. • Are paid by the hour, not by the job.£13.48per hour, full time equivalent £24,601 per annum (based on working 35 hours per week), • Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan, • Will be supported to achieve relevant qualifications, • Can join our Extra Care Academy - support and training to progress into management You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require! We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes. • To be kind and friendly, • Good written and verbal English communication skills, • Commitment to undertake necessary further training, • Reliability and flexibility, • The ability to use your initiative, • To remain calm under pressure Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include: • Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills., • Making meals, drinks and snacks where necessary., • Encouraging and enabling residents to follow agreed care plans., • Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required., • Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. At Housing 21 we’re proud to be bucking the trend as a care providerwe offer a range of impressive benefits including: • Occupational Maternity Pay, • Blue Light Card (offering discounts across retail, hospitality and leisure), • Car Lease Scheme, • Employee Assistance Programme, • 50p hourly enhancement for all Level 2, • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing Date for applications 27 September 2026 #J-18808-Ljbffr

Indigo is a strategic operational partner for critical digital infrastructure. We help customers design, deploy, support and scale the infrastructure their businesses rely on, giving them greater control, consistency and confidence. Our teams work across subsea, terrestrial, wireless, data centre and NOC environments, bringing specialist expertise, 24/7 support, field services and managed services together under one accountable model. Being part of Indigo means working in a business where operational excellence, customer trust and doing things properly matter. We support customers in complex, performance‑critical environments, helping them reduce risk, protect performance and deliver with confidence. Our people are central to that mission, bringing the skill, responsiveness and accountability needed to support the next generation of digital infrastructure. As an Investors in People Gold accredited employer, we're committed to investing in the growth and development of our people. This is a 2 year programme, during which you will receive on the job technical and soft skills training, as well as mentoring and coaching with 6 monthly salary reviews. As a Tier 1 NOC Engineer, you'll be the front line of Indigo's Network Operations Centre, providing support to customers and stakeholders in a fast‑paced 24x7 environment. You'll monitor alarms, manage incidents and service requests, coordinate technical resources, and ensure service‑affecting issues are progressed through to resolution within agreed SLAs. Working closely with customers, suppliers, service partners, field engineers and internal technical teams, you'll help maintain service performance, deliver timely communications and support a high standard of operational excellence. Based at our Newcastle office, operating within a 24x7x365 environment, you'll work a rotating shift pattern that will include days, nights, weekends and bank holidays. This role is ideal for someone who is customer‑focused, organised and looking to build a career in network operations within a structured and supportive environment. • Monitor and manage network, system, and site alarms, performing initial diagnosis, troubleshooting, and escalation as required., • Handle customer contacts, incidents, service requests and access requests, taking ownership through to resolution and ensuring timely updates and follow‑up actions., • Coordinate internal teams, suppliers, service partners and field engineers to restore service, resolve issues and meet SLA commitments., • Identify and elevate service‑impacting incidents and risks, ensuring stakeholders are kept informed through clear and timely communication throughout the ticket lifecycle., • Maintain accurate records, documentation and knowledge articles, contributing to operational improvements and effective shift handovers across the 24x7 operation., • Adhere to NOC procedures, operational standards, KPIs and Health & Safety requirements, undertaking additional duties as required., • Degree in Computer Science, Information Technology, Telecommunications, Engineering or a related discipline, OR equivalent relevant industry experience., • Strong communication and customer service skills, with the ability to build positive relationships and remain professional in time‑sensitive situations., • Strong attention to detail, with the ability to prioritise workloads, manage multiple tasks, and maintain accurate documentation., • Logical and analytical problem‑solving skills., • Interest in networking, telecommunications, and technology, with a willingness to learn and develop technical skills., • Self‑motivated, reliable, and accountable, with a proactive approach to work., • Good PC literacy, including Microsoft Office applications., • Experience within a Service Desk, Help Desk, NOC, IT Support, Telecommunications or customer‑facing support environment., • Exposure to ticketing or IT service management systems and working within SLA‑driven environments., • Understanding of networking fundamentals such as TCP/IP, routing, switching, or DWDM. At Indigo, we believe our greatest strength is our people. We’re committed to creating an inclusive environment where everyone feels valued, respected and able to do their best work. We welcome applications from candidates of all backgrounds and make employment decisions based on skills, experience and potential. If you need any reasonable adjustments during the recruitment process, we’re here to support you. Candidates must have full and unrestricted rights to work in the UK. We are unable to provide visa sponsorship for this role. #J-18808-Ljbffr

Sales Consultant (Trainee 360 Recruitment) Newcastle upon Tyne £27,600 Base Salary + Uncapped Commission (typical OTE in first year £35k+!) Are you looking to build your professional career within sales? We're looking for ambitious, competitive and driven individuals to join our Newcastle office as Trainee Recruitment Consultants within the Cloud Tech industry! Working in recruitment is very much like sales - you'll be making outbound B2B calls to companies, building relationships to win their business, then sourcing and screening suitable candidates to fill their job vacancies! Like with any sales role, with us your earnings and progression are directly linked to your performance! Promotion is meritocratic and we have a clear career progression pathway so you can map out your career! Plus commission is uncapped with no thresholds! As a Recruitment Consultant, you will be responsible for: As a Recruitment Consultant, you are the middle person between the Company (client) who are looking to hire, and the Candidate looking for work. This is a busy, fast paced role combining sales, business development and relationship management. You'll: • Find new companies who are looking to hire, build relationships with the managers to win their business, • Source and engage high-quality technology professionals for your clients, • Conduct candidate interviews, • Win new business opportunities, • Negotiate offers and contracts, • Manage the recruitment process from start to finish You'll essentially run your own desk, building a network of clients and candidates while generating revenue for the business. We are looking for people who demonstrate: • Strong work ethic, • Ambition and career motivation, • Confidence communicating with others, • Resilience when facing setbacks, • Competitive mindset, • Desire to earn commission, • Willingness to learn, • Determination to succeed You don't need sales or recruitment to be successful, however people who do well in our business often come from (but not limited to): • Sales, including call centre, • Retail, • Hospitality, • Sport, • Customer Service, • Graduate Programmes, • Business Development This Role Isn't For Everyone - This probably isn't the right opportunity if: • You're looking for a regular 9-5 office job, • You're uncomfortable speaking to people on the phone, • You dislike targets and performance goals Why Join Tenth Revolution Group? At Tenth Revolution Group, we've spent more than 20 years building one of the world's leading cloud technology recruitment businesses. We invest heavily in training and development, but we also recognise and reward performance. With us you can take your career to the next level!! What You'll Get • £27,600 starting salary (typical OTE after 1 year is £35k+!), • Uncapped commission from day one, • Structured career progression, • Award-winning training programme, • Dedicated mentorship and coaching, • Additional day off for your Birthday, • Opportunity to work abroad for up to 10 days annually Your Success Is In Your Hands If you're ambitious, competitive, commercially minded and looking for a career where effort directly impacts your earnings and progression, we'd like to hear from you. Please note: Applicants must have full and permanent right to work in the UK. Sponsorship is not available for this position. Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. #J-18808-Ljbffr

You’ll ideally have experience within an IT MSP or Service Desk environment, with a basic technical understanding and excellent customer service skills. This is a customer-focused role sitting alongside the Service Desk, ideal for someone who understands how an IT support/MSP environment operates

Do you want to help power your career and be part of an evolving energy industry? An exciting opportunity has arisen for an enthusiastic Administrator to join our People Services Team. As a dedicated Administrator you will deliver timely, efficient and effective first line administrative services across the Hire to Retire processes. Along with a competitive salary between £25,933 and £26,617, we also offer great benefits such as: • 25 days holiday rising with tenure plus bank holidays We’re excited to hear from candidates with a passion for our company and the energy industry and a desire to succeed. • Act as a first point of contact and respond to all enquiries in line with Service Level Agreements, ensuring delivery of a 10/10 customer experience, • Provide high quality and consistent administration support to all colleagues across the Hire to Retire processes, supporting various functions when workloads fluctuate., • Escalating queries where necessary to ensure a full resolution and response to colleagues or line managers, • Process all transactions in line with Payroll deadlines and with agreed policies and procedures, ensuring adherence to delegations of authority Maintain colleague records, both paper-based and electronic (within the HCM system) ensuring records are up to date and accurate, • Support the wider People Services Team with implementing any improvement ideas, • Communicate progress on workflow requests through timely and accurate updates to workflow tracker information., • Have a good understanding of GDPR; ensuring customer confidentiality is adhered to at all times., • Promote a clear desk policy within the team ensuring customer data is stored securely and confidentiality is maintained at all times., • Be proficient in the use of MS Office, particularly with Mail Merges., • Attention to detail with the ability to work accurately and maintain data integrity, • Well organised., • Experience of dealing with sensitive data, • Excellent administrative skills with the ability to prioritise work in line with customer demand and to agreed Service Levels, • Minimum qualification of 5 GCSEs A-C or equivalent, • Ideally experience of working in an HR transactional and/or Shared Services environment., • Have a working knowledge of Oracle HCM (HR/Payroll system) and/or other HR/Payroll systems. Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010. #J-18808-Ljbffr

Salary: £29,588 with progression to £31,236 per annum Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 22 September 2026 We have reimagined the way we deliver technology services across Newcastle University, creating a modern, customer-focused IT organization that supports thousands of staff, students and visitors every day. As we continue to invest in our services and technology, we are looking for talented and enthusiastic individuals to join our End User Support team. As an End User Support Engineer, you will be at the heart of the digital experience across the University. No two days are the same. One moment you could be helping a researcher get critical work back on track, the next supporting innovative teaching spaces, diagnosing technical issues, deploying equipment, or helping deliver major University events. Our End User Support team brings together Service Desk & Hubs, End User Computing and Audio Visual support into a single customer-focused function. Working across these areas will give you the opportunity to develop a broad range of technical, communication and customer service skills while building valuable experience across multiple IT disciplines. This is a highly visible, hands-on role supporting users both Online and In Person across our campus and will need to be able to attend locations as required. You will work with a diverse range of technologies and collaborate with colleagues across the University to ensure staff and students can teach, learn, research and work without technology getting in the way. We are looking for someone who enjoys solving problems, values excellent customer service and takes pride in making technology simple and accessible for others. You will be encouraged to learn new skills, develop your technical expertise and grow your career within one of the UK's leading universities. Previous experience working in an IT Service management aligned team or in the Education sector is desirable. There will be a requirement to provide support to events held outside of normal working hours, for which overtime will be paid. We are committed to expanding our knowledge and expertise with a strong focus on the training and development needs of our people. Your contribution will help shape the future of education and contribute to ground-breaking projects through IT innovation. To find out more about our dynamic customer-focussed teams, visit Working in our IT Service *Please note - There are 4 full time, onsite, campus-based positions available on an ongoing basis, . *Please note - A UK driver's license is required for this role to enable use of the IT Services vehicle. Successful candidates will require satisfactory evidence of a full UK driving licence. This appointment is also subject to satisfactory medical clearance. Successful candidates will receive a link from our online medical clearance system during onboarding. • Provide professional, customer-facing IT and AV support to staff, students and visitors, both in person and remotely, ensuring a high-quality customer experience, • Diagnose and resolve a wide range of standard and non-standard incidents and service requests using technical knowledge, ITSM tools, documented guidance and professional judgement, • Assess urgency, customer impact and service risk to determine the most appropriate resolution, workaround or escalation route, • Install, configure, deploy, collect and support University-owned IT and AV equipment, contributing to effective use of assets across their lifecycle, • Support End User Computing, Audio Visual, Service Desk and Service Hub activities across academic, research and professional services environments, • Support customer onboarding, device refresh programmes, office moves, teaching-space support and technology deployment activity, • Translate technical information clearly for non-technical users and influence customers to adopt approved, secure and standard University technology solutions, • Maintain accurate Incident, Request, asset and service records using approved service management tools, • Identify recurring issues and contribute to improvements in knowledge articles, support processes, standard solutions and customer experience, • Work collaboratively with colleagues across NUIT, schools and professional services to coordinate resolutions and minimise business disruption, • Follow University policies, service standards, information security requirements and health and safety procedures, • Experience of providing customer service in an IT, AV or technical support environment, • Practical knowledge of IT, AV, end-user devices, operating systems, Microsoft 365, network connectivity and standard business applications, • Good communication skills with the ability to explain technical issues clearly to non-technical users, • Ability to apply procedures, technical guidance and professional judgement to resolve a range of customer-facing technical issues, • Good organisational skills with the ability to apply procedures, technical guidance and professional judgement to resolve a range of customer-facing technical issues, • Ability to work effectively as part of a team, • Awareness of information security and data protection requirements, • Willingness to learn new technologies and undertake training as required, • Commitment to maintaining technical competence across an evolving technology estate and supporting the introduction of new services and technologies, • Experience using an IT Service Management (ITSM) system, • Experience supporting Audio Visual equipment and meeting room technologies, • Knowledge of Microsoft 365 applications and services, • Relevant IT qualification or equivalent practical experience, • Works collaboratively with colleagues and contributes positively to team objectives, • Treats customers and colleagues with respect and professionalism, • Takes responsibility for delivering timely, high-quality IT and AV support, balancing service standards, customer impact, security requirements and continuity of teaching, research and professional services activity, • Analyses symptoms, investigates issues across multiple technology areas, applies judgement to identify appropriate solutions or workarounds, and recognises when specialist escalation is required, • Maintains technical competence across changing technologies, contributes to adoption of new services and working practices, and supports improvements that enhance customer experience and operational efficiency, • NVQ Level 3, HNC, equivalent technical qualification, or relevant practical experience in an IT or technical support environment Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population. At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe. Requisition ID: 29706 #J-18808-Ljbffr

As part of our award winning Sage Software support team, you will be required to respond to customer support calls via telephone and email. You will thus need an excellent phone manner and the desire to provide first class customer service. Again, this is NOT a trainee role, so knowledge of Sage 200 is essential. However, the opportunity to develop your career with our company will be significant as we have a proven track record of internal promotion. Crucial to all applicants will be enthusiasm, the ability to work as part of a team and a good work ethic. In return we can offer • a great company with a clear growth plan and the appetite to execute it, • an amazing working environment and team ethos, • plus lots of busy customers to get stuck into immediately. We like to think it’s also quite a good laugh! We operate a flexible working policy and, due to the current climate, our support desk is now largely home based. As such, all geographies are welcome. If you are an experienced Sage 200 support consultant who is bored in your current role, is in between jobs due to the current economic climate or just simply fancy a new challenge, then please get in touch. #J-18808-Ljbffr

Department: Science Apprenticeship - Asbestos L3 Location: North East Compensation: £25,400 - £28,000 / year Expected Start Date: July 2026 Lucion is a purpose-driven, beyond net-zero company, dedicated to protecting people from hazardous environments and protecting the environment from the impacts of people. Our name, Luc (to illuminate) / ion (to take action), reflects our mission, to shed light on challenges and take action. We facilitate the sustainable development of clients across 12 key sectors worldwide providing risk mitigation services through inspection, assessment and advisory services. Our commitment to quality across those areas is reflected in our ISO 9001, ISO 14001, and ISO 45001 accreditations. We are the first choice for a safer and more sustainable future. Key Responsibilities • We are pleased to offer an opportunity for an Asbestos Analyst & Surveyor Apprentice to join our team. In this role, you will support day-to-day asbestos surveying, sampling, and site inspections, providing technical assistance to ensure safety, compliance, and accurate reporting in line with regulatory standards., • This apprenticeship provides a strong foundation for a future career in asbestos management, building surveying, and analysis, offering opportunities to develop a broad range of practical and technical skills in a supportive environment with a strong focus on health and safety, • Investigation of building fabric works as part of an asbestos survey team - this can range from domestic properties to grade II listed buildings to nuclear power plants., • Air monitoring, sampling and analysis., • Ensuring all work complies with Health and Safety regulations., • Delivering excellent customer service to clients at all levels., • Travelling throughout your allocated region as part of your day-to-day role, with potential travel further afield., • Collaborating closely with both the field and administrative team. You’re someone who prefers being out on site rather than behind a desk, and you’re comfortable working in environments like construction, demolition, or industrial settings. Early starts, travel, and changing locations don’t put you off — in fact, you enjoy the variety and the sense of purpose that comes with hands-on work. You take safety seriously and understand the importance of following procedures properly. Working to strict rules, method statements, and risk assessments feels natural to you, and you don’t cut corners. You’re calm, focused, and able to stay composed even in regulated environments where inspections, audits, or oversight are part of the job. You’re practical by nature and learn best by doing. Repetition and routine don’t bother you — you see them as part of building consistency and getting things right every time. You’re comfortable using equipment, following technical processes, and working in PPE or RPE for extended periods when required. You can work independently once trained, taking responsibility for your tasks, but you also communicate clearly with teammates and supervisors to make sure work is completed safely and correctly. You’re motivated by doing work that matters — contributing to environmental safety, compliance, and protecting public health. You value clear expectations, stability, and progression. You’re interested in building a long-term career, developing your skills step by step, and moving forward into roles such as surveyor or analyst over time. Note: You must be 18+ due to the nature of the working environment and a full manual driving licence is required for this role. To Apply For This Apprenticeship, You Must: • Be 18 or over, • Not be in full-time education, • Have lived in the UK for at least 3 years, • Have the right to work in the UK Apprenticeships are designed to provide new knowledge, skills and behaviours, so applicants should not already hold a Level 3, degree or higher qualification in a closely related subject, or have significant experience in the same field. If you’re unsure whether you meet the criteria, we’d still love to hear from you - get in touch and we can advise you further. Start your career as an asbestos site technician and gain hands-on experience supporting essential surveying, air monitoring, and inspection work in real-world environments. As part of this Level 3 Asbestos Site Technician apprenticeship, you’ll learn how to carry out asbestos surveys, air monitoring, and clearance activities, applying recognised industry methods to produce accurate, compliant, and legally defensible results. Over 12 months, you’ll combine day-to-day experience in your role with structured training delivered by expert tutors at Tiro. Our blended learning approach includes a mix of online sessions, in-person training, and hands-on support, alongside guidance from a dedicated mentor in the workplace. You’ll spend at least 6 hours per week on off-the-job training, including virtual learning, practical activities, and applied assignments. What your training will look like: You’ll follow a structured programme combining live sessions, online learning, and hands-on workplace training to build your skills step by step. As part of your training, you’ll also work towards the RSPH Level 3 Award in Asbestos Air Monitoring and Clearance Procedures, a recognised qualification within the asbestos industry. Your long-term career: This apprenticeship will help you build the skills and experience needed to start your career as an asbestos site technician and progress within the asbestos management industry. Through hands-on training, you’ll develop the competence and confidence to carry out asbestos surveys, air monitoring, and clearance testing in line with regulatory requirements. You’ll work in safety-critical environments, following strict compliance standards and contributing to protecting people, property, and the wider environment. This programme can also lead to professional recognition, such as becoming a Registered Science Technician (RSciTech). You’ll gain experience that’s highly valued in a regulated and essential industry, opening up opportunities to grow and specialise within asbestos surveying, air monitoring, and related technical roles. #J-18808-Ljbffr

To End Cyber Risk Arctic Wolf is a cybersecurity company on a mission to help organizations turn cyber risk into business resilience. Powered by the Aurora® Platform, we combine AI-driven automation with the expertise of our security teams to deliver security operations that help customers stay ahead of evolving threats. Today, cyber risk is one of the most significant business challenges organizations face. As attackers move faster and leverage AI to scale their efforts, traditional approaches to security are struggling to keep pace. That's why we take a different approach. Our AI-native platform and Agentic SOC operate at machine speed, enabling organizations to adopt an operations-led security model that delivers faster time to value, measurable risk reduction, and stronger security outcomes. At Arctic Wolf, we're not just responding to the future of cybersecurity, we're helping shape it. As an End User Services Administrator, you will play a key role in enabling employee success by delivering exceptional day‑to‑day IT support and a seamless technology experience. As a hands‑on, customer‑focused professional, you will serve as a trusted partner to Arctic Wolf employees, ensuring they have the tools, access, and support needed to perform at their best. Your work will have a direct impact on productivity, employee satisfaction, and the overall success of the business. This role is based in our Newcastle office, where you will work closely with local colleagues while supporting employees across the wider organization. • Serve as a trusted IT partner to Arctic Wolf employees, delivering exceptional end‑user support and ensuring a seamless technology experience., • Provide first‑line support for technical issues, service requests, and access‑related needs across office‑based and remote employees globally., • Respond to and resolve incidents through phone, email, and ticketing channels, prioritizing requests based on business impact and urgency., • Troubleshoot hardware, software, and application issues, collaborating with specialist IT teams when escalation or additional expertise is required., • Support and maintain Arctic Wolf's workplace technology ecosystem, including Jamf, Microsoft365, Slack, Okta, and other business‑critical SaaS platforms., • Create and maintain knowledge base documentation to enhance self‑service capabilities and improve the overall employee experience., • Contribute to our global follow‑the‑sun support model, partnering with colleagues across regions to provide continuous support coverage for employees worldwide., • Identify opportunities to improve support processes, user experience, and operational efficiency., • Occasionally travel to other Arctic Wolf locations to support deployments, projects, and on‑site IT initiatives., • Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non‑technical audiences., • A collaborative and customer‑focused approach, with the ability to build strong relationships across the business., • Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively., • A proactive, solution‑oriented mindset with a focus on continuous improvement., • Strong problem‑solving skills and sound judgment when balancing competing demands., • Adaptability and resilience in a fast‑paced, dynamic environment., • 2+ years of experience providing Service Desk or End User Support within a professional environment., • Degree, diploma, or equivalent qualification in Information Technology or a related discipline., • Strong knowledge of macOS, Windows, and/or Linux environments., • Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP., • Experience setting up and supporting workstations, monitors, docking stations, printers, and related peripherals., • Experience with ServiceNow, Jira, Confluence, Okta, Slack, Jamf, and the Microsoft 365 suite., • Demonstrated ability to troubleshoot complex application and endpoint issues in a modern SaaS‑driven environment., • Drive for Results, • Communication, • Creativity At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021‑2025), Best Places to Work – USA (2021‑2025), Great Place to Work – Canada (2021‑2024), Great Place to Work – UK (2024‑2026), and Kununu Top Company – Germany (2024‑2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. • Equity for all employees 28 days annual leave, 8 bank holidays, and paid volunteering days off, • Pension plan employer match, • Training and career development programs, • Robust Employee Assistance Program (EAP) with mental health service, • Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection., • Family‑forming benefits and enhance maternity benefits Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing . All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees. The base salary range for this job family is 28,000 to 57,000 GBP annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing . We review all applications. #J-18808-Ljbffr

Location: London or Newcastle with a minimum of 2 days per week in the office in line with our hybrid working policy. Salary: London Salary -c£ 45,316; Newcastle: Salary- c£ 38,403 more may be available for exceptional candidates The National Audit Office (NAO) is the UK's independent public spending watchdog. We support Parliament in holding government to account and help improve public services through high-quality audit, analysis and insight. Our work is influential, evidence-based and focused on improving value for money for the taxpayer. The NAO welcomes applications from everyone. We value diversity in all its forms and are committed to creating an inclusive culture in which all colleagues can develop and maximise their potential. We support flexible working and are happy to discuss working arrangements with candidates at application stage. The Junior Developer will join AI, Data and Analytics Team (AIDA) to help design, build, test and maintain digital tools that support financial audit work across the Financial Audit service line. The role will contribute to the development of business-critical applications, data products and automation that help audit teams work efficiently, consistently and securely. This is a development role for someone with some practical coding experience, typically gained through 1–3 years in a development, data or technical role. The successful candidate will be able to work independently on defined coding tasks, while also collaborating with developers, analysts, testers and audit specialists to turn user needs into reliable, maintainable and well-documented solutions. • Develop, maintain and improve applications, scripts and tools that support financial audit delivery., • Write clear, reliable and maintainable code, following agreed team standards and good development practice., • Support the development of front-end and back-end components, including user interfaces, APIs and data processing logic., • Work with structured and semi-structured data, helping to prepare, transform, validate and analyse data for use in audit tools., • Assist with testing, quality assurance and defect resolution, including documenting test results and maintaining an audit trail., • Collaborate with colleagues to understand user requirements, translate them into development tasks and deliver outputs to agreed timescales., • Contribute to documentation, user guidance, technical notes and handover materials so that applications can be supported effectively., • Learn new tools, frameworks and development approaches as AIDA's technology stack evolves. The role will sit within AIDA and report to the development lead within the team. The postholder will work closely with other developers, analysts, testers, audit teams, and colleagues responsible for technology, infrastructure and digital services across the NAO. They will be expected to work collaboratively, raise issues early and contribute to a professional team culture focused on quality, learning and delivery. • Knowledge of Python and the ability to use it to solve practical development or data problems., • Understanding of programming fundamentals, such as functions, variables, data structures, control flow, unit testing, integration testing and -debugging., • Ability to work with data and apply basic data quality checks, validation and transformation., • Ability to produce clear, structured and concise written documentation for technical and non-technical audiences., • Attention to detail and a commitment to developing reliable, secure and maintainable solutions., • Ability to work collaboratively, respond constructively to feedback and contribute as part of a multidisciplinary team., • Interest in the work of the NAO and in using technology, data and evidence to improve public services., • Knowledge of SQL and experience querying relational databases., • Knowledge of R, including experience using R for analysis, reporting or application development., • Knowledge of DevOps practices and Agile methodology, including how multidisciplinary teams plan, deliver and improve software products iteratively., • Knowledge of Git and version control, including branching, committing, reviewing and managing code changes collaboratively., • Knowledge of how containerisation supports the development, testing and deployment of reliable applications across different environments., • Knowledge of cloud platforms and data services, such as Azure, Google Cloud Platform or AWS., • Knowledge of CI/CD practices and how automated build, test and deployment pipelines support reliable software delivery., • Awareness of web application frameworks, APIs or client-server application design., • Awareness of testing approaches, code review, accessibility, security or deployment processes., • Awareness of WCAG accessibility requirements and how to implement solutions within apps., • Awareness of how artificial intelligence and automation can be used responsibly to support analysis, software development and audit work., • Intellectual curiosity and a willingness to learn new technologies and development approaches., • Inclusive and collaborative in approach, with a commitment to treating colleagues with respect, valuing different perspectives and helping create a team environment where everyone can contribute., • Problem-solving mindset, with the confidence to investigate issues and ask for support when needed., • Commitment to high-quality work, including careful documentation and a reliable audit trail., • Flexibility to contribute across different projects, users and technical challenges., • Professional judgement, including awareness of confidentiality, data protection and the importance of secure development., • Drive and determination to overcome obstacles and deliver useful, practical outcomes. This role offers the opportunity to contribute to work that matters from the start. The postholder will help build tools used by audit teams across the NAO, learn from experienced developers and analysts, and develop skills in software engineering, data, testing and public sector audit technology. The role will provide exposure to a range of projects, from maintaining existing The closing date for applications is 23:59 on Sunday 4 October Please note that we reserve the right to close this vacancy early if a high volume of applications is received. Please note, we are not able to sponsor work visas. Please contact us at should you have any questions on your nationality eligibility. • UK nationals, • nationals of Commonwealth countries who have the right to work in the UK, • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Shortlisted candidates will be invited to assessment and interview starting WC 19 October Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk (). We are committed to fair and open recruitment. All applications will be assessed on merit against the requirements of the role. We do not discriminate on the basis of any protected characteristic as defined by the Equality Act 2010. #J-18808-Ljbffr

Hybrid working | £27,500-£35,500 DOE (Sales Background) | £32,500-£39,500 DOE (Recruitment Experience) + Uncapped Commission Manage the full recruitment lifecycle, building strong client and candidate relationships while growing your specialist financial services market. • Developing new business and growing client accounts, • Building relationships with hiring managers and key decision‑makers, • Sourcing, interviewing and placing financial services professionals, • Negotiating terms and managing the recruitment process, • Driving revenue growth across your desk, • Competitive salary based on experience, • Uncapped commission structure, • Hybrid working, • Industry‑leading learning and development, • Clear career progression opportunities, • Access to market‑leading recruitment technology and tools, • Generous holiday allowance, with the option to purchase additional leave, • Rewarding success – Golden Ticket Incentive, R1 Formula Reed, Thrive at Reed, High Achiever Events, • Electric vehicle salary sacrifice scheme, • 24/7 wellbeing, counselling and mental health support for you and your family, • Long‑service rewards, including paid sabbaticals and financial recognition, • Enhanced family‑friendly policies, maternity, partner leave and fertility treatment support, • Personal development funding to help pursue interests and skills outside of work A growing Financial Services recruitment team in Newcastle offers autonomy to develop your market, build strong client relationships and maximise earning potential with a recognised brand and experienced leadership. • Experienced recruiters from any sector background, • Proven business development or sales professionals looking to transition into recruitment, • Individuals with strong commercial and relationship‑building skills, • Ambitious, results‑driven professionals who enjoy working toward targets, • Excellent communicators with strong negotiation and influencing skills, • Previous financial services recruitment experience is not required; transferable skills are valued Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex‑services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria. #J-18808-Ljbffr

We are looking for a Client Success Advisor to join a growing Managed Service Provider (MSP) based in the North East. This isn't a technical role, but you will require experience working in a service desk in order to get the most out of it. Instead, you take complete ownership of ticket triage, workflow, and engineer scheduling. You act as the operational bridge between clients and technical teams, making sure support requests get reviewed properly and resolved without delay. It's a real chance to have ownership in IT service. For anyone looking to move away from day-to-day troubleshooting and build a career in IT Service Management (ITSM), Service Delivery, or Account Management, this is your launchpad. You will gain deep visibility into how an MSP runs, how SLAs are protected, and how service quality is measured. • Own the ticket dispatch lifecycle: Review incoming client calls, emails, and portal tickets, checking technical context and prioritizing issues before dispatching them into engineers' calendars., • Coordinate engineering capacity: Manage daily schedules. When high-priority P1 incidents drop in, you reshuffle tickets on the fly to get critical issues handled fast., • Protect SLAs and service delivery: Keep a constant eye on the service board, identify tickets approaching breach limits, and chase up stalled items., • Drive client satisfaction: Act as the voice of the customer. You will update clients on progress, manage expectations, and follow up directly on customer feedback scores., • Assist with onboarding and quick fixes: Help new clients get set up on the portal, run through basic access checks, and resolve simple first-contact requests like password resets., • Experience in customer service, helpdesk dispatch, or operational coordination. Experience within an IT environment or MSP is a plus, but strong organization and communication skills matter most., • Clear, professional communication skills with confidence on the phone., • Strong organizational ability and the composure to re-prioritize work when urgent issues arrive., • Comfort working with ticketing software, CRM systems, and Microsoft 365., • A practical mindset focused on keeping systems organized and clients informed., • A clear stepping stone into ITSM: Step away from routine script-following and take real operational ownership, setting yourself up for future roles in Service Delivery Management or IT Operations., • A supportive, close-knit team: Work in an environment where your work has immediate visibility and your ideas for process improvements get heard. #J-18808-Ljbffr

Nurses UK in Newcastle Upon Tyne is seeking a motivated Business Development Manager to lead a permanent desk. The role involves building client partnerships, managing the full recruitment cycle, and operating in a hybrid and field-based setting. The successful candidate will drive high-quality service, mentor junior colleagues, and ensure compliance and consistent delivery across the team. Healthcare sector experience is essential, with a competitive salary and uncapped bonus structure. #J-18808-Ljbffr

Main area 317 IT - Health Information Exchange Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Hybrid - 3 days office based, 2 days from home available) Job ref 317-2026-21-33-DR-A Site Regent Point Town 317 Regent Point Salary £25,760 - £27,476 per annum Salary period Yearly Closing 04/10/2026 23:59 Interview date 20/10/2026 Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion. With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, w e’re in the top five providers of specialised health services in the country. As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups. Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team. PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS POST When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work, what comes to mind? For 18,000+ people at The Newcastle upon Tyne Hospitals NHS Foundation Trust we end each day knowing that we have made a difference to the health, wealth, and wellbeing of our citizens. The Great North Care Record (GNCR) provides systems for sharing information between health and social care professionals. It covers the 3.2 million people living in the North East and North Cumbria. The Newcastle upon Tyne Hospitals are leading the projects, on behalf of the region’s health and social care providers, to improve the way patient data is shared across our region. The programme is fast paced and dynamic with projects involving NHS Trusts, Primary Cares and Local Authorities. As a Junior IT Service Desk Analyst working for GNCR, you will be responsible for supporting the Health Information Exchange (HIE) service. This includes ensuring that our service users’ needs are met through the delivery of high-quality customer services experience. It’s a fantastic opportunity to work with some amazing people and see how the NHS really drives innovation and change. • Interview date: 20 October 2026, • 37 hours 30 minutes/week, • NO AGENCIES PLEASE We are looking for a highly driven, enthusiastic, and innovative candidate who can work effectively both independently and in a team environment. The successful candidate will have excellent communication and interpersonal skills and you must be able to work to deadlines under pressure. • Work as part of a proactive team of staff responsible for delivering a high quality, customer-focused professional service., • Provide first and second line support services to users of the Great North Care Record, in order to maximise the availability and functionality of the service., • Ensure compliance with all national and local standards and protocols for IT Services, including hardware, software, documentation, and service., • To be aware of and comply with the need for strict confidentiality and security of all IT systems and personal records and to be aware of, and comply with, all relevant legislation., • Ensure that service requests are dealt with in a timely manner and within agreed service levels., • Ensure all requests are accurately logged and maintained with the most up to date information., • To ensure that all requests that cannot be solved by the Service Desk are logged to the appropriate technical queue and are managed to successful resolution., • Update users to keep customers informed regarding system failures and periods of planned down time., • To seek advice from the Service Owner where the situation or incident represents an exception to normal operating procedures. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: • Northern Centre for Cancer Care, North Cumbria These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust The post holder will be required to work in the Service Support team in the Great North Care Record. • In this capacity the post holder will be responsible for all of the activities associated with dealing with customer queries and system stability from the time a call is raised until it is closed with the customer’s agreement. These activities include: (but are not limited to), • Receiving calls, first line customer liaison, • Recording and tracking incidents and complaints, • Keeping customer informed on request status and progress, • Making initial assessment of incidents and requests, attempting to resolve them first‑time or refer onto supporting teams (e.g. technicians, application support teams, National Service Desk or third party suppliers), who can resolve based on agreed service levels., • Monitoring and escalating incidents and requests relative to the appropriate SLAs, • Closing incidents and requests, • Carrying out daily tasks within the Service Desk function, • Educated to A level or equivalent level qualification or relevant experience in an IT Service Desk role, • ITIL Foundation Certificate, • SDI or industry standard Service Desk Certificate, • Hands on Windows OS knowledge (7 upwards), • Experience of supporting Microsoft Office (2010 upwards), • Knowledge of understanding and diagnosing technical problems, • Experienced in gathering information using various questioning techniques., • Experience in making decisions quickly and accurately, • Knowledge of computer and user management in Active Directory., • Experience of PC Hardware / Building, • Experience of working within an ITIL framework, • Experience of Desktop Support, • Experience of large companies (1500+ user base), • Experience of using the support tool "Service Now", • Ability to absorb and retain information quickly, • Ability to as part of a team or unsupervised, • Excellent Telephone Manner Important note on completion of reference section of Application Form All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. Candidates who are shortlisted for interview will be contacted by e‑mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful. #J-18808-Ljbffr

Delta Hotels by Marriott Newcastle is seeking a proactive Guest Services professional to lead daily operations at our front desk and guest services team. You will supervise reception staff, manage check-ins/outs, and ensure exceptional guest experiences in a fast-paced hotel environment. The role offers opportunities for training and development within Marriott's global network, plus a benefits package and a supportive team culture focused on service excellence. #J-18808-Ljbffr

Who We Are At Partnerize, we're on a mission to transform the way businesses grow. We've built the leading partnership automation platform that empowers brands to discover, engage, and convert their audiences at scale. From affiliate marketing to influencer collaborations, we help our clients build and manage profitable partnerships that drive real results. We're a team of passionate problem-solvers who are dedicated to helping our clients win in the ever-evolving world of digital marketing. Why Join Us We're looking for passionate, talented people who want to be part of a winning team. At Partnerize, you'll find a culture of collaboration, innovation, and respect. We're guided by our core values, and we're committed to creating an environment where everyone can do their best work. We also offer a competitive salary, generous benefits, and a flexible work environment that allows you to thrive both personally and professionally. If you're ready to grow your career and make a difference, we'd love to hear from you. Job Overview We are at a pivotal point in our tech progression. We’re looking to grow our business and replace and consolidate systems. It’s an exciting time to join the team in a captivating period. As an Internal IT Engineer, you will be responsible for ensuring that the business is always fully equipped to deal with their daily duties. This will be in relation to all aspects of security, infrastructure, applications and IT services. You will also be responsible for operating and maintaining the wide array of IT systems critical to the success of the business. Internal IT Engineers work with minimum supervision and sometimes to short deadlines. They are great communicators, pride themselves on continuous learning, are flexible and enjoy being part of an environment that is maintained using standard operating procedures, detailed documentation and team training. As a member of the Internal IT team you will be working as part of the wider Tech‑Ops group providing optimal service to our end users. Ensuring that tickets and incidents have a detailed summary of events, have sufficient documentation to support investigations and give the right balance of technical and non‑technical information. The team's main objective is to ensure IT “gets out of the way” of our colleague's goals and becomes an enabler. This will be concerning all aspects of security, infrastructure, applications and IT services. you will also be responsible for managing the wide array of IT systems critical to the success of the business. This position requires travel to the Newcastle office 1-2 per month As an Internal IT Engineer at Partnerize, You Will: • Work closely with teams throughout the business to ensure technical issues and projects are correctly managed., • Ability to respond to every incoming request following standard operating procedures., • Ensures the appropriate processes and standard operating procedures are continuously reviewed to improve the quality of support provided., • Monitors incoming tickets and ensures tickets are resolved within contractual SLAs and internal OLAs., • Ensure there is relevant, technical and non-technical, information provided in ticket updates to sufficiently communicate the status to the end user., • Work closely with other resolver groups to help maintain, develop, and improve IT solutions for the business., • Report team and individual performance achievements to the Internal IT Lead to ensure they are recognised through the appropriate channels., • Manage and monitor all IT support tickets to ensure the Technical Support function runs smoothly and efficiently., • Has a good understanding of service management framework principles and processes., • Investigating, diagnosing and resolving major incidents., • Ensuring any proposed changes are approved through the Change Advisory Board and follow agreed processes., • Contribute to post-incident root cause analysis meetings and take ownership of improvement ideas., • Undertake training by reading content in manuals, online forums or books., • Writing technical documentation., • Supporting global customers., • Competent at translating technical information into business language for both team members and customers., • Ability to analyse all possible courses of action and selecting the best solution based on all the facts available., • Able to plan and organise workload in line with Service Level Agreements, deadlines, team tasks and personal development. Essential Knowledge, Skills and Experience • Experience in a help/service desk support role managing service requests in a ticketing system., • Experience of end user technical support, resolving customer issues in a timely manner., • Experience supporting end user Windows devices., • Experience managing Microsoft infrastructure., • Knowledge of MDM/UEM systems., • Working to deadlines with planning and organisational skills., • Writing user and technical guides along with standard operating procedures., • Excellent written and verbal communication skills., • Experience maintaining and supporting the following platforms - Google Workspace, Office365, Azure Active Directory, Slack & Zoom Desirable Knowledge, Skills and Experience • Keen interest in technology., • Experience of Service Management Tools., • Experience supporting end user Mac devices., • Experience of PowerShell., • Experience or knowledge of Asset management., • Experience or knowledge of Stock control., • Good understanding and basic management of office networks, both wired and wireless., • Experience of managing a VPN service for remote connectivity., • Awareness of end user and device security policies and framework., • Knowledge or experience of the following platforms - Jamf Pro, Microsoft Intune, Snipe-IT, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass, Hubspot & Sophos Endpoint Security At Partnerize, we recognize it is unrealistic for a candidate to fulfill 100% of the criteria in this job description. We encourage you to apply if you feel you meet the majority requirements above. We know that skills evolve over time, so if you have a keen appetite to learn and evolve alongside us overtime, come join our team! • 25 days holiday in addition to bank holidays, • Enhanced parental leave (Partnerize Parents) 6 months full pay, 6 months half pay and 5 extra 'Partnerize Parental Days' each year, • Regular company events and activities, • Enhanced pension contributions, • Cycle to Work scheme, • Eye Care Vouchers, • Private Medical Insurance, • Life Assurance, • Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program Our Commitment to Diversity & Inclusion We are committed to attracting, developing, and advancing our outstanding team members, regardless of race, ethnic identity, sexual orientation, religion, age, gender, gender identity, physical abilities, or any other dimension of diversity. We strive to foster an environment where people can be their authentic selves, raise concerns and innovate, all without fear; where they are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to the organization’s success. Every individual in our business is expected to live this commitment without exception. Privacy and data protection. The data collected as part of this application will be used for the recruitment process and any subsequent employment. You can find further information in Partnerize privacy policy here: privacy-policy/ #J-18808-Ljbffr

TSG is seeking a Level 2 Service Desk Consultant to diagnose, troubleshoot and resolve incidents escalated from the 1st Line team, across on-premise and cloud environments. You will deliver timely resolutions, document changes, and mentor junior staff while meeting SLAs. You will collaborate with cross-functional teams, contribute to knowledge bases, and support Apprentices and 2nd line engineers as part of our Ownership Ladder and commitment to service excellence. #J-18808-Ljbffr

To work as part of the medical reception team to provide an efficient, effective, and helpful service to the Practice population. Through use of initiative, a flexible approach and working consistently to high standards, you will provide valuable and valued help and support to members of the Primary Health Care Team. • Reception Supervisor for day-to-day supervision., • Practice Operations Manager ultimately., • Business Manager in her absence., • To provide a friendly and efficient front desk reception service to the practice population, • To take requests for, and make, computerised appointments and home visits in line with the practice protocol, • To take requests for, and issue repeat medication., • To deal with requests for other medication in accordance with the Practice Prescribing policy, • To open incoming mail and pass on for scanning in a timely manner, • To accurately scan and import hospital letters, results, medical records and other correspondence into patients electronic record in accordance with the Practice Scanning protocol, • To accurately file correspondence and medical records when necessary, • To enter data and patient information onto computer, including patient registrations, changes to patient details, telephone contacts, fees taken over the counter etc, • To extract data from the Practices clinical system, • To take regular backups of data, • To action requests from patients via eConsult, • To liaise with the Clinical system provider and other outside agencies eg Hospitals, Nursing Homes etc when appropriate, • To maintain a clean and tidy front reception desk and waiting area, • To receive visitors to the practice and ensure they sign in and out at the reception desk, • Sign post patients appropriately to attached services, • To ensure samples handed over the desk are directed to the appropriate person, • To maintain adequate levels of stock including prescriptions, bottles, etc, • Respond to emails including downloading and importing attached documentation, • Generating test requests and accessing results via the laboratory software system, • To lock up the practice at 18:30 where necessary., • Or 20:00 on extended hours., • Any other reasonable duties as directed by the Practice Operations Manager or Practice Business Manager, within the scope of the post In addition to the above the post holder will show respect and courtesy to patients and colleagues, and maintain confidentiality of patient and other practice information at all times. The post holder will be expected to take up necessary training as required, and to maintain and adhere to Practice Health and Safety policies. Occasional overtime may be required. • General Practitioners, • Practice Managers, • Other members of reception/admin/secretarial team, • Members of Practice/Community nursing team, • Other members of the Primary Health Care Team, • Patients, • Outside agencies, hospital staff, CPNs, laboratory staff, PC/HA staff, as necessary #J-18808-Ljbffr

Lookers Limited is seeking a Service Desk Manager on a 15-month maternity cover contract to lead IT support functions across the organisation. You will drive service delivery for the Service Desk, 2nd Line and User Access teams, ensuring high-quality support, governance, and continuous improvement. You will own the ITSM platform roadmap, manage vendor relationships, and deliver operational reporting to leadership. #J-18808-Ljbffr

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: • Customer Relationship Management System (CRM),, • Document MAnagement System (DMS),, • Service Desk Plus (SDP),, • Service Management Systems (SMS),, • Business Continuity Management Systems (BCMS),, • Information Security Management Systems (ISMS),, • Provisioning systems, Billing systems, Business Support Systems, Operating Support Systems, Decision Support Systems, etc. Required work activities: • Creating of strategy for the sales of information systems and applications of ATIA Ltd,, • Creating of strategy for the marketing of information systems and applications of ATIA Ltd,, • The discovery of new potential customers,, • Creating of new offers for the existing or for new customers,, • Constant communication with the management of ATIA Ltd company. Advantages of work: • Permanent salary + bonuses for new projects (Up to 20,000$ per project),, • Work from home,, • Frequent trips,, • Continuous education with professional accredited certificates,, • Rapid advancement through the company., • Minimum 5 years of working experience,, • Minimum 2 year of working experience in sales activities,, • Good knowledge of informations systems including: ERP, CRM, LMS, DMS, SDP, etc., • Previous work in ICT industry is an advantage,, • BSc or MSc diploma from ICT is an advantage. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

MSX International are recruiting a TSD Analyst for Jaguar Land Rover, joining a global 24x5x365 team. You will support the Connected Car product suite, handle escalations, and work with the global network to sustain service levels and KPIs. The role allows home working when required and requires proactive collaboration with JLR stakeholders. Ideal candidates have IT service delivery awareness, 1+ years in customer service, and strong tech aptitude in telecommunications and telematics, with #J-18808-Ljbffr

Mott MacDonald is recruiting a Graduate IT Service Desk Analyst to be the first point of contact for colleagues needing IT support, troubleshoot incidents, and deliver a positive customer experience within SLAs. You will gain hands-on experience across hardware, software, networks, and service management tools, while being mentored on the Accelerating your Future three-year soft-skills development programme and hybrid working. #J-18808-Ljbffr

Salary: £33,000 - £44,950 + uncapped commission with no threshold Do you want to take your leadership to the next level in a high performing, people first business where your success is rewarded and your team’s impact is celebrated? At TeacherActive, we’re looking for an experienced Recruitment Team Leader to join our thriving team. If you’re experienced in managing recruitment consultants, driving performance, and building strong client relationships, this is the role for you! We’re not just a recruitment agency, we’re a passionate, high energy team that thrives on connecting talented educators with inspiring opportunities. Our office is a fun, supportive environment where hard work is celebrated, and success is rewarded. With an impressive client list and a reputation as a market leader in the education sector, this is your chance to be part of something exceptional. You’ll be hands on with your own desk while also leading a team to achieve incredible results. You’ll take full ownership of your team’s performance, driving success through hands on leadership, expert guidance, and personal contribution. • Assume full accountability of a team, taking responsibility for the management and sales performance against budget, • Build and maintain strong relationships with new and existing clients and candidates, • Ensure delivery of key activity within your team and support them with their development and growth, • Creating a culture of high performance aligned with TeacherActive’s values, • Motivate the team to gain the highest possible outcomes whilst embodying TeacherActive’s culture and company values, • Use your extensive recruitment and sales skills to build your own desk, maximise team performance and achieve overall results, • Attending client meetings, school visits, and networking events, • Build and maintain an in depth understanding of the education sector to maximise potential opportunities We want someone who thrives in a target driven environment and is passionate about leading others to success. • Proven experience in a 360 recruitment role (ideally in a high-compliance sector), • Experience of leading teams to success, • Proven track record of exceeding growth and GP targets, • Strong leadership, motivation, and coaching skills, • Excellent communication and relationship building ability, • Ability to drive strong activity levels At TeacherActive, we’re invested in your success. We provide industry leading training and ongoing coaching to ensure you’re equipped to achieve your goals and develop your career. • Uncapped commission with no threshold, • Bonus based on team performance, • Clear career progression and promotion opportunities in a fast growing, performance driven business, • Access to our Leadership Development Group to ensure you continually grow as a leader, • 40 days work from home allowance per year, • Reduced working hours during school holidays for a better work life balance, • 23 days annual leave + bank holidays (increasing with service), • Extra day off for your birthday and a life admin day to use when you need it, • Charity day - a paid day to volunteer where you choose, • Fantastic healthcare plan to support your wellbeing, • Regular company events that celebrate your success., • 1x 7.30-5.30pm, 3x 7.30-5pm, 1x 7.30-4.30pm, • Reduced and flexible hours during the school holidays, • Office based full time Mike Whitehall - Talent Acquisition Consultant Mid-Senior level Full-time Business Development, Consulting, and Sales Staffing and Recruiting and Primary and Secondary Education #J-18808-Ljbffr

Fenwick Limited in Newcastle is seeking an experienced Service Desk Team Leader to oversee day-to-day IT Service Desk operations, ensuring high-quality technical support and customer service. The role combines hands-on technical support with leadership, service improvement and stakeholder management, driving incidents and service requests to resolution within SLAs. It supports hybrid working with 3 in-office days and 2 remote days. #J-18808-Ljbffr

• H&S, • HR, • Fleet management, • Office management (insurances, repairs, contracts etc), • IT (liaising with 3rd party IT provider), • Uniform ordering, • Typing quotes, letters, • Answering the telephone, • Following up on customer quotes, • Assisting the MD, • Assisting the contract managers and service desk. (placing PO's, following up on deliveries, typing, general assistance) The candidate needs to be able to use Office 365, have good telephone and communication skills. We also have some other systems we use but training will be given on those #J-18808-Ljbffr

Select how often (in days) to receive an alert: Location/s: Newcastle, UK Relocation supported: Not supported, but internal applications are welcome Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future. We are a team of over 20,000 experts working across the world in more than 50 countries. We are proud to be part of an ever-changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support. Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant. Working as an ServiceNow Administrator, you will be responsiblefor all employees seeking to resolve IT issues within the platform. Speedy and intelligent resolution of IT incidents is the key to ensuring that Mott MacDonald can deliver on its promises to its clients. • Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues., • Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication., • Provide clear updates in the IT Service Management Tool (Service Now) to enable us to work seamlessly across teams and time zones to provide a frictionless experience for our employees., • Continually update the knowledge base to reduce resolution times for future incidents., • Identify problems through analysing incident patterns and suggest enhancements to continually improve our services., • Understand the critical needs of the business and escalation urgent issues to minimise the impact to the business and employee productivity., • Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance., • Providing product ownership as a subject matter expert for products in the portfolio of services provided by the Productivity Applications Team, with an emphasis on the components of the ServiceNow product., • To take ownership of selected products and services within the ServiceNow portfolio and develop long-term strategies for those services., • Proactively seek out information from the ServiceNow Community to ensure that we are aware of the roadmap for the ServiceNow product suite., • Ensure compliance with Mott MacDonald standards, policies, and regulations. To work effectively with the Change Manager to ensure change does not happen outside of the Change Control process., • In-depth experience of working in an IT Service Desk or Applications team., • Broad knowledge of Productivity Applications, especially ServiceNow components, including but not limited to:, • IT Service Management, • IT Operations Management, • IT Asset Management, • ServiceNow DevOps, • IT Workflows, • Employee Workflows, • Experience of IT service management processes, • Good experience in a Productivity Applications team as part of a multinational organisation, • Experience of ServiceNow, in particular:, • Licensing, • Permissions, • Experience of ServiceNow modules, in particular:, • Task, • Problem, • Change, • Membership of the ServiceNow Community or similar vendor organization, • Experience in product or service ownership, • Experience in being a subject matter expert for a product or service, • Basic Project Management skills, • Basic Business Analysis skills, • ServiceNow certifications, • MCSA or MCSE or relevant certification in Microsoft Office 365 is desirable, • Business Analysis Diploma or equivalent is desirable, • PRINCE 2 Foundation level is desirable, • ITIL V3 foundation is desirable, • ServiceNow Administrator Certification Our benefits vary by country and are subject to eligibility and local policy: • Rewards and bonuses: we are owned by our people (no external investors) and through our employee ownership model success is shared through annual bonus opportunities and longer-term participation as your career grows (subject to local plan, eligibility and business performance), • Medical insurance and life insurance as per local plan (standard and enhanced coverage may vary by country and policy)., • Annual leave in line with local policy (competitive within the market)., • Maternity leave above and beyond local provisions and paternity leave provisions where applicable, • Professional membership/ institution subscription support, • Learning and career development through project variety, technical networks and structured development opportunities., • An inclusive culture: we’re committed to equality, diversity and inclusion, and creating a workplace where everyone feels valued and supported. #J-18808-Ljbffr

Salary: c£56,000 in London and c£50,000 in Newcastle (more may be available for exceptional candidates + Civil Service Pension) Please note: if successful, you will be required to undertake and maintain Security Check (SC) level clearance as part of this role. Financial and Risk Management (FaRM) Insights The National Audit Office (NAO) supports Parliament in holding government to account and improving public services. The NAO Strategy 2025–2030 sets two strategic outcomes: improving the productivity and resilience of public services and strengthening financial management and reporting across government. FaRM is the NAO’s specialist Insights team for financial management, risk management and resilience. We support audit teams and the wider office by curating lessons learned from NAO work, developing practical knowledge products (tools, frameworks and guidance), and providing expert advice and guidance. We also engage with external stakeholders across government and professional communities to influence good practice to help improve public services. By turning audit knowledge into practical, accessible insights and learning, FaRM helps deliver the NAO Strategy 2025–2030 and increase the impact of our work on productivity, resilience and financial management across government. As a core member of FaRM you will support the daily running and delivery of the team’s strategy and programme of work. You will be central to: • leveraging NAO knowledge to curate and share insight,, • developing and sharing accessible lessons learned and good practice,, • influencing resilience and risk management practices across government This is a resilience advisor role within the team’s Risk & Resilience portfolio of insight work. The postholder will focus primarily on resilience advisory and capability‑building, while being comfortable applying core risk management concepts when supporting teams and integrating resilience into audit work. The postholder will support the Senior Risk & Resilience Specialist, who leads FaRM’s Risk and Resilience portfolio of insight work. To apply, you should submit no more than two sides of A4, clearly outlining your suitability based on the key criteria below: • Resilience subject matter expertise: demonstrate depth of expertise in resilience, with the ability to apply this knowledge in different contexts to inform analysis, shape advice, and support high quality decision making in an advisory role., • Prioritisation and delivery: balance tasks and priorities to deliver a complex portfolio of work, including supporting others on discrete projects (project management)., • Technical expertise and judgement: use your technical knowledge and expertise to deliver high quality work, applying sound judgement and reaching clear evidence-based conclusions., • Analysis and synthesis: ability to analyse large and varied sets of data and concepts to develop meaningful, insights, recommendations and practical advice., • Communication and influence: communicate clearly and confidently, with the ability to write well structured outputs that add value and can engage non-specialist audiences., • Collaboration, teamwork and continuous improvement: work collaboratively and flexibly in a fast‑paced supportive and inclusive team environment, demonstrating initiative, creativity, and a strong commitment to continuous personal and professional development. In addition, applicants are required to submit their CV alongside their supporting statement. We will shortlist based on your CV and suitability statement, and if successful, you will be invited to attend an interview which will include a short presentation, followed by a competency and values-based interview. The topic of the presentation will be provided in advance. Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk: ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor. UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a permanent basis. Please contact the HR Service desk () should you have any questions on your nationality eligibility. • Develop and deploy knowledge: turning specialist knowledge into accessible insight and usable lessons learned, good practice and advice., • Providing resilience expertise and advice to VFM and wider assurance teams, helping strengthen audit approaches, methodologies and the quality of resilience-related findings and recommendations., • Translating resilience concepts into audit-ready approaches, including framing questions (lines of enquiry), identifying and testing evidence, articulating “what good looks like”, and supporting practical, evidence-based recommendations., • Synthesising evidence and stakeholder perspectives into practical insight and clear, well-structured written outputs that add value and engage non-specialist audiences., • Influence and engagement: engaging with government networks and stakeholders to understand developments, challenges, and opportunities to influence outcomes., • Contributing to and helping coordinate resilience-related stakeholder engagement (including networks and communities of practice) to share learning and extend the reach of NAO insights and knowledge., • Working collaboratively across the NAO and client teams to offer and access expertise, helping colleagues identify where resilience knowledge can add value., • Developing capability: Providing opportunities for our staff to deepen their expertise through supporting staff in getting relevant on the job experience., • Providing resilience advisory and guidance to client service delivery teams, including helping teams assess evidence quality to strengthen resilience elements of audit outputs., • Leading discrete pieces of knowledge work to successfully deliver high impact and high-quality products and outputs (such as tools, guidance, briefings and presentations)., • Supporting how we develop resilience capability across the office through guidance, briefings and assisting with learning initiatives., • Demonstrable, relevant resilience experience (e.g., business continuity, emergency management, crisis management, operational/organisational resilience), including applying resilience concepts to improve decision making, planning and delivery., • Working knowledge of recognised resilience and/or business continuity standards and frameworks (e.g., ISO 22301) and a clear grasp of how resilience interacts with risk management., • Confident applying core risk management concepts (e.g., risk identification, assessment, appetite, tolerance, controls and assurance) in support of resilience thinking and audit work., • Complementary professional certification / membership in a relevant discipline (e.g., Business Continuity Institute, Emergency Planning Society, Institute of Crisis Management, Institute of Risk Management or equivalent)., • Relevant postgraduate qualification and evidence of continued professional development resilience / risk disciplines., • Experience of working in, or with, the public sector and/or across government and arm’s‑length bodies. Alternatively, experience from sectors with mature resilience practice (e.g., infrastructure, financial services, utilities)., • Relevant professional risk qualification (e.g., IRM, PRMIA, GARP or equivalent). #J-18808-Ljbffr

Skip to content • Back To Careers We are looking for a practical, curious and hands-on Digital Platforms Engineer / Web & CRM Specialist who enjoys solving problems and is happy to get stuck in. This is a varied role covering websites, WordPress, hosting, HubSpot, SEO, digital marketing and internal platform improvements. You will not necessarily have experience in every area listed, and we are not looking for someone who ticks every box. We are looking for someone with strong experience in some of these areas, a solid technical mindset and the confidence to learn the rest. You will be comfortable investigating problems, taking ownership and seeing work through to completion. You should enjoy improving systems, figuring out how things work and finding practical solutions rather than waiting for someone else to provide the answer. If you have a strong web or digital-platform background, enjoy working across different technologies and think the role sounds like a good fit, we would like to hear from you even if you do not meet every requirement listed below. You will build, maintain and improve WordPress websites, create and update pages using Elementor and similar tools, implement design changes and new functionality, and ensure websites work well across desktop, tablet and mobile. You will also diagnose and resolve WordPress, plugin, theme, hosting, performance and compatibility issues, support website migrations, work confidently with HTML and CSS, and carry out appropriate testing before changes are released. ITC operates its own website maintenance platform. You will progressively take technical ownership of the platform, learning how it works, managing and improving it, onboarding websites, maintaining configuration, troubleshooting issues and developing improvements, tooling and automation. You will also create clear operating procedures for Service Desk engineers and identify opportunities to make website maintenance more efficient and scalable. You will maintain and configure HubSpot CRM environments, build and maintain HubSpot CMS pages, create and manage forms, lists and properties, support workflows and automations, create dashboards and reports, and help with user issues, onboarding and training. You will support CRM data quality and understand how HubSpot connects with websites and other business systems, recognising when specialist HubSpot, RevOps or integration expertise is required. You will carry out technical SEO improvements, use Google Search Console to investigate website issues, resolve indexing problems, maintain schema markup, manage redirects, optimise page titles and meta descriptions, and create or improve landing pages. You will support internal SEO activity, marketing campaigns, conversion improvements and the wider team’s work to improve website performance and lead generation. You will understand how websites, CRM platforms and other business systems interact, working with APIs, webhooks and integrations where required. You will identify opportunities to reduce repetitive manual work, improve internal tools and processes, troubleshoot data flows between platforms and document systems clearly so knowledge is not dependent on individual team members. You will communicate directly with clients about website, HubSpot and digital projects, gather and clarify requirements, translate requests into clear actions, explain technical issues in straightforward language and provide clear project and support updates. You will manage expectations, follow up for approvals and information, maintain accurate ticket and project documentation and take ownership of work through to resolution wherever possible. You will help define and document repeatable website operational processes for the Service Desk, including initial website ticket triage, basic troubleshooting, website availability checks, hosting administration, DNS and domain changes, backup and restore processes, website access requests and routine use of ITC’s website maintenance platform. You will act as the technical escalation point for complex faults and exceptions, while identifying work that can safely be standardised, automated or delegated. • Experience supporting, maintaining or improving websites, ideally including WordPress., • Familiarity with page builders such as Elementor, or the confidence to quickly learn similar tools., • Strong working knowledge of HTML and CSS., • Ability to diagnose website, plugin, theme, performance or configuration issues, including unfamiliar systems., • Understanding of website hosting environments, cPanel or similar hosting platforms, DNS and domain fundamentals., • Experience with website migrations, backups, restores, responsive development, QA and testing., • Technical SEO awareness, including Google Search Console and website performance troubleshooting., • Strong technical troubleshooting and practical problem-solving skills., • Strong written and verbal communication, with confidence communicating directly with clients., • Ability to manage multiple priorities, take ownership without constant supervision and maintain clear documentation., • HubSpot CRM, CMS, forms, lists, workflows, automation, reports or dashboards experience., • JavaScript and/or PHP., • API integrations, webhooks, SQL or database fundamentals., • Git or source-control experience., • CRM implementation experience or relevant HubSpot certifications., • Schema markup, conversion rate optimisation, WooCommerce or website security experience., • Experience building internal tools or platforms., • Experience working within an MSP, digital agency or technology consultancy., • Experience using ConnectWise or another service-management platform., • Experience with AI-assisted development and automation tools. Success in this role means website issues are resolved without routinely requiring management involvement, WordPress and Elementor work is delivered reliably, ITC’s website maintenance platform has clear technical ownership and Service Desk engineers are supported with documented processes. It also means HubSpot, SEO, website and platform improvements are handled effectively, client communication is clear, and repeatable work is increasingly automated or delegated over time. The position is based out of ITC Service’s head office in Hebburn. The normal hours of employment will be 40 hours per week, 08:00 – 17:00, Monday to Friday, with hybrid opportunities discussed after a successful probation. It is expected that the successful candidate will be able to accommodate changes to their working hours from time to time as required for example to assist with urgent requests/disruption to service. It is expected that the successful candidate will be able to accommodate changes to their working hours from time to time as requested. The role provides sufficient scaffolding, mentoring and access to a high-performing team. In Office Marketing Full Time £35-45k depending on experience. #J-18808-Ljbffr

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Join Jacobs’ UK Ecology Team as an Ecologist and become part of a dynamic, forward-thinking organisation that’s making a real impact—locally and globally. We’re hiring nationwide, with opportunities available in our offices across Bristol, Birmingham, Cardiff, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle, Peterborough and Reading. Wherever you’re based, you’ll find a welcoming team and exciting projects waiting for you. At Jacobs, we don’t just offer jobs—we build careers. You’ll be joining a respected and ambitious company with a strong reputation for excellence and innovation. Our commitment to your growth is backed by • Global Career Framework – chart your path with clarity and purpose, • Chartership Academy Programme – support to achieve professional accreditation, • Employee Networks & Communities of Practice – connect with over 200 ecologists in the UK & Ireland, and 600+ globally, • A culture of collaboration and sustainability – work on projects that matter Whether you're looking to lead groundbreaking ecological assessments or contribute to shaping environmental policy, Jacobs provides the platform to thrive. Positions are available on a permanent full-time and part-time, job share or flexible basis. In this role, you’ll bring technical insight, strategic thinking, and a commitment to high-quality delivery; • Delivering some of the most challenging, diverse and innovative infrastructure projects. Presently, we are engaged on a variety of large projects including water infrastructure, highway and rail schemes, energy infrastructure for clients, • A combination desk and site-based tasks, • Using your experience in protected species survey, Ecological Clerk of Works, Environmental Impact Assessment, Habitats Regulations Assessment and/or Biodiversity Net Gain., • Working in multidisciplinary teams – quickly building rapport and trust to ensure that terrestrial ecology requirements are recognised, acknowledged and constraints acted upon., • Designing ecological monitoring programmes - developing survey programmes, leading and/or managing survey teams and being responsible for high quality data collection, • Enthusiastically leading from the front - being the first point of contact in the provision of expert advice to both clients and stakeholders., • A willingness to both learn from and mentor others – developing and sharing skills that build team and individual resilience. This will include engagement with our global communities of practice, externally facing communications (conferences, presentations, client meetings) and training events, • We offer different career pathways to suit your strengths - whether you’re motivated by line management responsibilities or prefer to focus on technical expertise, progression is supported in both routes, with management being an option rather than a requirement, • A background in terrestrial ecology with significant years relevant industry experience., • Full membership of a professional body (or experience to obtain full membership), • Experienced in running ecological inputs on medium-large scale projects., • Outstanding written and verbal skills with good attention to detail., • High level of personal responsibility., • Current and full driving licence., • A technical specialism in the field of terrestrial ecology. However, if that’s not you, but you have broad experience and ability to pick up other ecological interests quickly, we’d love to hear from you too! Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Women and Vetnet. Find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com/uk/employers/jacobs to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. • up to 10% company contribution into their pension,, • reimbursement towards relevant professional development and memberships,, • support to their local communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations,, • opportunity to buy/sell annual leave, • free employee medical cover and digital GP service, including support for obtaining formal diagnosis for ASD, ADHD and Tourette syndrome under Private Medical Insurance, • a mindfulness platform,, • dedicated Workplace Support 11 Counselling Consultations,, • confidential information & counselling service provided by Optum. Emotional Wellbeing Solutions is a free confidential information and counselling service available 24/7 via phone or online. Experienced consultants are available to discuss finance, legal, family matters and counselling can be provided for personal support,, • online demand fitness platform provided by Daily Burn,, • personalised financial planning and support provided by Origin, with 11 access to dedicated certified financial planners, • enhanced parental leave pay,, • fertility healthcare and family-forming benefit provided by Carrot. With Carrot, you can virtually chat with experts, explore educational resources, find a vetted provider, and use employer-sponsored funds to pay for care. Get support with understanding fertility health, preservation (egg, sperm, embryo), assisted reproduction (e.g., in vitro fertilisation), adoption, gestational surrogacy, donor assistance, pregnancy, menopause and low testosterone, • a free parental success solution and neurodiversity training benefit provided by RethinkCare Family. The family solution gives you and your family 24/7 access to behavioural health support tools and resources to help parents or caregivers of children raise happy, healthy and resilient children 11 digital & live support – unlimited access to Board Certified Behaviour Analysts and thousands of clinically validated audio/visual trainings, including support with ADHD & developmental disabilities, • Bridge the Gap is our parental transition programme which aims to make Jacobs employer of choice for working parents, supporting them before, during and after the life-changing milestone of becoming a parent. Bridge the Gap supports our efforts to create an environment where we can bring our authentic selves to work and achieve our full potential, • hybrid working,, • part-time roles,, • flexible working hours including compressed hours (working full time hours over fewer days),, • annualised hours contract (working a defined number of hours over a year with an estimated average weekly hour pattern), and, • desk-based only roles. Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging.Find out more about ourJacobs Employee Networks here. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit https//www.vercida.com/uk/employers/jacobs to view and access our roles. As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us and we’re keen to adapt to make every interaction even better. #J-18808-Ljbffr

We are looking for a Consultant or Senior Consultant to join our Socio-economics, Population and Human Health team – one of the technical specialist teams that support our Environmental Management and Assessment Team in the UK. The post will be based in one of our UK offices and we are seeking someone with experience in the themes that this type of work typically encompasses; including energy and renewables, infrastructure and master planning, residential and commercial development, education and health. As a socio-economic technical specialist, the role will involve a broad range of assessment and consent work including bidding, design / optioneering, technical analysis, mitigation and approvals. The role requires a good understanding of statutory procedures applicable to the consenting of infrastructure / mixed use projects, including Environmental Impact Assessment (EIA) and Development Consent Orders (DCO). Knowledge of Population and Human Health assessments, and/or related topics such as Health and Equalities Impact Assessment would also be advantageous. The role would suit an enthusiastic individual looking to manage and deliver socio-economic and related assessment work, including undertaking economic modelling and analysis. • Assembling and analysing data and carrying out desk-based studies;, • Drafting and editing socio-economics chapters both in Environmental Statements and as stand-alone reports (e.g. Benefits Statements) and Population and Human Health assessments;, • Prioritising tasks and meeting commitments on an ongoing basis and taking ownership and responsibility for the completion and quality of work;, • Following sound project management principles and applying business operation skills in managing time and budgets, as well as costing new work proposals;, • Providing socio-economic advice / environmental support on tenders / projects across various sectors, providing input to business development proposals (expression of interest and tender responses) and continuously improving our service offering to clients;, • Keeping up to date with relevant environmental and planning legislation, policy, data releases, guidance and best practice., • Degree level qualification in a relevant discipline (such as environment, planning, or a similar related area);, • Experience of undertaking socio-economic and/or Population and Human Health related assessments for a range of projects, ideally EIA;, • A keen interest in socio-economics, infrastructure delivery, social and community impacts, as well as health and equalities;, • Grounding in the UK environmental and planning regime;, • Experience of liaising with multi-disciplinary teams, with clients, and with external bodies and organisations;, • Excellent written and verbal communication skills;, • Demonstrable skills in some or all of the requirements listed above. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

As an End User Services Administrator, you will play a key role in enabling employee success by delivering exceptional day-to-day IT support and a seamless technology experience. As a hands-on, customer-focused professional, you will serve as a trusted partner to Arctic Wolf employees, ensuring they have the tools, access, and support needed to perform at their best. Your work will have a direct impact on productivity, employee satisfaction, and the overall success of the business. This role is based in our Newcastle office, where you will work closely with local colleagues while supporting employees across the wider organization. • Serve as a trusted IT partner to Arctic Wolf employees, delivering exceptional end-user support and ensuring a seamless technology experience., • Provide first-line support for technical issues, service requests, and access-related needs across office-based and remote employees globally., • Respond to and resolve incidents through phone, email, and ticketing channels, prioritizing requests based on business impact and urgency., • Troubleshoot hardware, software, and application issues, collaborating with specialist IT teams when escalation or additional expertise is required., • Support and maintain Arctic Wolf's workplace technology ecosystem, including Jamf, Microsoft 365, Slack, Okta, and other business-critical SaaS platforms., • Create and maintain knowledge base documentation to enhance self-service capabilities and improve the overall employee experience., • Contribute to our global follow-the-sun support model, partnering with colleagues across regions to provide continuous support coverage for employees worldwide., • Identify opportunities to improve support processes, user experience, and operational efficiency., • Occasionally travel to other Arctic Wolf locations to support deployments, projects, and on-site IT initiatives., Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing All wolves receive compelling compensation and benefits packages, including: • Equity for all employees, • 28 days annual leave, 8 bank holidays, and paid volunteering days off, • Pension plan employer match, • Training and career development programs, • Robust Employee Assistance Program (EAP) with mental health service, • Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection., • Family-forming benefits and enhance maternity benefits Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. • Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences., • A collaborative and customer-focused approach, with the ability to build strong relationships across the business., • Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively., • A proactive, solution-oriented mindset with a focus on continuous improvement., • Strong problem-solving skills and sound judgment when balancing competing demands., • Adaptability and resilience in a fast-paced, dynamic environment., 2+ years of experience providing Service Desk or End User Support within a professional environment., • Degree, diploma, or equivalent qualification in Information Technology or a related discipline., • Strong knowledge of macOS, Windows, and/or Linux environments., • Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP., • Experience setting up and supporting workstations, monitors, docking stations, printers, and related peripherals., • Experience with ServiceNow, Jira, Confluence, Okta, Slack, Jamf, and the Microsoft 365 suite., • Demonstrated ability to troubleshoot complex application and endpoint issues in a modern SaaS-driven environment., • Drive for Results, • Communication, • Creativity Arctic Wolf is a cybersecurity company on a mission to help organizations turn cyber risk into business resilience. Powered by the Aurora Platform, we combine AI-driven automation with the expertise of our security teams to deliver security operations that help customers stay ahead of evolving threats. Today, cyber risk is one of the most significant business challenges organizations face. As attackers move faster and leverage AI to scale their efforts, traditional approaches to security are struggling to keep pace. That's why we take a different approach. Our AI-native platform and Agentic SOC operate at machine speed, enabling organizations to adopt an operations-led security model that delivers faster time to value, measurable risk reduction, and stronger security outcomes. At Arctic Wolf, we're not just responding to the future of cybersecurity, we're helping shape it. At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work - USA (2021-2025), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024-2026), and Kununu Top Company - Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. The base salary range for this job family is 28,000 to 57,000 GBP annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package. #J-18808-Ljbffr

Pardoe Wray is seeking a Customer Success Advisor to join its growing IT MSP team.This role focuses on client communication, ticket management, and ensuring a high level of customer care within a fast-paced support environment.The ideal candidate will understand IT MSP/service desk operations, be or

ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on-line presence, and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression. This isn’t your standard buying role. We’re not here to offer just another procurement job where you tick boxes or just press buttons – you’re making the calls that drive sales – fast. At ITS, buying means having commercial instincts, understanding the market and being ahead of the competition to exceed brand and margin targets. Alongside negotiating keen cost prices with suppliers, you’ll be shaping product ranges, setting sell-out prices, and planning weekly promotional activity that keeps us ahead of the competition both online and in-store. This role has a particular focus on our seasonal product categories, including Garden & Outdoor and Workwear, requiring proactive planning, forecasting and commercial decision-making to maximise sales throughout the year. We’re a fast-paced, close-knit, ideas-driven team where the right personality in the office matters just as much as the experience. • Full of energy and initiative, • Has commercial instinct to turn buying decisions into sales, • Confident in negotiating to influence results, • Clear decision making with the ability to act fast, • Building and executing comprehensive seasonal ranges that align with company targets and customer demand, • Monitoring stock levels to ensure availability throughout the season, • Effectively controlling end of season markdowns and seasonal range changes, • Monitor market trends, identify new product opportunities to develop the range, • Build and maintain strong supplier relationships with suppliers, negotiating prices and promotional activity, • Work cross-functionally with internal teams particularly the marketing department, • Plan and execute promotional activity across the website and in stores, • Regular use of spreadsheets, pivot tables, and data to make informed commercial decisions, • Switching between team projects and solo work to meet deadlines, • Staying organised and managing multiple priorities in a fast-paced environment, • Commercial awareness with a deep understanding of the target market and market pricing, • Managing seasonal product categories, ensuring effective planning, forecasting and promotional activity throughout key trading periods., • Primarily desk-based with use of Microsoft Office (especially Excel) and other internal software for analysis, pricing, and reporting, • Experience in buying, selling, or a similar commercial role, • Background or knowledge in retail, gardening tools or a similar environment You'll be part of a collaborative and supportive team environment, working with exciting products and well-established suppliers. This role offers the opportunity to directly contribute to the direction and success of key product categories, with clear pathways for career progression and personal development. If you think you have the drive and passion to excel in this role and have the appropriate skills and experience we would love to hear from you. • 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days, • Employee Discount, • Pension scheme, • Employee Assistance Programme, • Free secure on-site parking, • Great facilities with free tea/coffee, • Company & ad-hoc team social event, • On site Gym #J-18808-Ljbffr

GAP Group Ltd. Newcastle plant is hiring an Apprentice Hire & Sales Co-ordinator (HSC). The two-year blended learning programme combines on-the-job training with online modules to gain NVQ Level 2 in Hire Desk Operations. You will learn stock control, purchasing, and how to run a busy hire desk. You’ll develop customer service and sales skills, coordinate drivers, handle queries, and support back office tasks. #J-18808-Ljbffr

Newcastle Volkswagen, part of Lookers Motor Group Limited, is recruiting a Senior Service Advisor for a permanent full-time role. You will manage the full customer journey, coordinate MOTs, services and repairs, and act as service desk lead at times to support the management team. You will bring exceptional communication, a customer-first approach, and automotive service experience. Kerridge/ADP knowledge is advantageous, and a UK driving licence is required. #J-18808-Ljbffr

Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management. Desirable: Qualification within IT service delivery. Desirable: 1+ years customer service experience.