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Located in the centre of Epsom, Lloyd Recruitment Services is a highly regarded Recruitment consultancy celebrating 29 years’ service in 2025! We pride ourselves on connecting top-tier talent with leading organisations, offering bespoke Recruitment solutions that meet the needs of both Candidates...

An exciting opportunity has arisen for an experienced and passionate Billings Manager, who can lead from the front to re-establish the branch to the next level. Coupled with proven Recruitment sales ability, the ideal candidate will have hands-on managerial skills to maintain and develop a team o...

My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directo...

Do you have a passion for technology and a drive to make a difference in healthcare? Are you relentlessly getting to the bottom of how things work and solving problems at the core? Join Nuffield Health, where your expertise as a will play a vital role in transforming how technology services are d...

Are you ready to take the next step in your IT support career? We’re looking for a passionate, proactive, and technically skilled Senior Service Desk Analyst to join our team in Epsom (with hybrid working options). Senior Service Desk Analyst – Epsom / Hybrid. You’ll handle a mix of 1st and 2n

As a Technology Service Desk Engineer reporting to the Service Desk Manager, you will be part of a dynamic team responsible for providing exceptional support services to our organisation. Join us to make a difference in healthcare through technology. This role involves using your technical skills...

Our client is urgently looking for an experienced Service Desk Analyst to join their team based in Epsom, on a permanent basis. Service Desk Analyst – Key Skills:. Service Desk support preferably in a busy environment undertaking a technical customer facing role.

The Service Desk Analyst will provide 1st line support for all Incidents and Service Requests as well as some 2nd and 3rd line support to specific services. Our client is urgently looking for an experienced Service Desk Analyst to join their team based in Epsom, on a permanent basis. Service Desk...

We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests. Strong customer service and communication skills.

The Service Desk Lead will play a pivotal role in ensuring the efficient operation of the Service Desk, meeting service level agreements (SLAs), and driving continuous improvement initiatives. Monitor and report on Service Desk performance metrics, identifying areas for improvement. Identify oppo...

Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation. Guest Services Manager continually strives to exceed hospitality indu...

Ready to take the reins of a dynamic Service Desk team?. Lead and inspire a high-performing Service Desk team. Implement ITIL best practices to enhance service quality.

Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation. Effectively manages all group business onboard ensuring the Group Coo...

You will be a master in scripting and have the creative mind to help establish ground-breaking service techniques. Case Management: with your appointed Team Leader, you will Monitor helpdesk requests from clients and assign to your team members based upon SLA’s, skills and capacity. Onsite Suppo

After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide.

As a Service Desk Analyst you’ll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance. Providing first-line IT SupportResponding to and resolving user issues via phone, email and chatLogging incidents ...

Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation. Effectively manages all group business onboard ensuring the Group Coo...

The analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, you will be providing predominately second line technical support on an IT Service Desk to end-users, as well as supporting IT operations. Steamship Insurance Management Services Lt...

Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation. Responsible for leading a team of empowered individuals who will stri...

As a Service Desk Manager, you will lead an international team of 24/7 desk service engineers. The position is accountable for the management, development, and continuity of service on the desk. Managing and optimizing the 24x7 service desk shift rotation.

The ideal candidate will be responsible for managing all aspects of our service delivery, ensuring high customer satisfaction, and maintaining service levels. Identify and rectify service delivery issues, conduct root cause analysis, and implement service improvement plans. Oversee the delivery o...

Jira Service Management certification is an advantage. Trusted by over 5,000 customers worldwide, Corsearch delivers AI-powered data, deep analytics, and professional services that support brands to market their assets, drive growth, and optimise brand presence against infringement. Ensure monito...

Transputec is an established Information Technology Services and Solutions company with more than 35 years of IT innovation and excellent customer service. Act as the first point of contact for technical service requests. Log and maintain chronological details throughout a service ticket lifecycl...

To be considered for the role, you will have previous demonstrable Service Desk experience and ideally have exposure to the Public Sector. Receive & log fault call information ensuring all details are accurate and meaningful and correspond to agreed Service Desk procedures. Log calls on the servi...

Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls. You’ll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Our client is a well-established Man...

Maintain a high level of customer satisfaction by delivering exceptional service and support. Proven experience in a similar IT support or help desk role.

If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team!. We are building a new team of Service Desk Analysts to initially provide 1st Level support to one of Sopra...

Our IT Service Desk is the central point of contact when it comes to the functioning of the council. To be successful, you will need previous experience working on an ICT Service Desk, supporting Microsoft Office suites and Operating Systems. You will also demonstrate excellent customer service a...

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service & technology. Drive continuous service improvement initiatives to enhance the efficiency and effectiveness of the Global Service Desk processes and procedures. The Global Service Des...

We are looking for a London based Service Desk Manager to manage a team of support engineers to provide IT support to the business in our UK, Europe & IMEA offices. We are a key service provider to the business and deliver Internal ICT services to Brunswick colleagues across 27 offices around the...

We are currently seeking a dedicated and skilled IT Service Desk Engineer to join the growing IT Services team. Document and track all support activities using our service desk software. Proven experience as an IT Service Desk Engineer or in a similar technical support role.

The MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role. Receive, log, validate and di...

Assist promptly in adhoc/urgent requests from the trading desks relating to trade bookings or funding requests. Trading floor as Trading Assistant or Trade Support or in relevant functions such as Middle Office, Product Control in a financial services or crypto trading firm. We are looking for an...

For key named Vodafone customers, the VBSE ENOC Service Desk Advisor provides world class customer service while owning and managing customer Incident Management from inception to resolution, meeting stringent Customer Service Level Agreements. Fully support the ENOC Service Desk for all customer...

Service Desk Support Analyst, Havas Shared Services. Service Desk and the rest of the company. At Havas IT, we are committed to providing exceptional support and services across the UK, and your role is crucial in achieving this goal.

The Deal Desk Specialist plays a crucial role in ensuring accuracy, compliance, and efficiency within PitchBook's deal execution process.

Proven success in SaaS/B2B industry, Deal Desk, Order management, Sales Operations, Customer Support or Services. Drive system requirements to implement the Order to Cash process and improvements of deal desk policies and procedures. All qualified applicants will receive equal consideration for e...

You will be a an IT service Desk analyst, with a positive apporach and a 'can do attitude. Demonstrable ability to diagnose a variety of desktop and laptop issues,.

The successful candidate will be working within the Service Desk team across all areas of support. The Service Desk provide cover between 06:00 and 18:30 on a rotating shift basis, with additional on-call support and occasional cover for the Paris office. Familiarity with ITSM tools such as Servi...

Reporting to the Manager, Deal Desk (or Team Lead, Deal Desk), as the Deal Desk Specialist you will support a high-paced, high-performing sales team. Monitors the Deal Desk queues/chatter in Salesforce to provide general assistance and advice on common deal questions and Quote-to-Order process qu...

The Deal Desk Analyst plays a crucial role in ensuring accuracy, compliance, and efficiency within PitchBook's deal execution process.

In this cross-functional role, you will report directly into the EMEA Sales Operations Director and dotted-line into the Global Desk Desk organization. Manage the Deal Desk queue for the EMEA business, prioritising inbound requests accordingly. According to business need, grow and manage the EMEA...

Zoom Interview with the Revenue Operations & Deal Desk Lead. With previous experience working within an Enterprise Technology or SaaS Deal Desk team, you will work on Form3’s end-to-end RFP processes, improving efficiencies and driving best practices across deal structuring and pricing governa

Trading Desk Operations Engineers wear many hats, helping to manage the operational side of the trading desk’s activities and interfacing with various groups within the firm to ensure our work is accurate and efficient. Our TDOEs are integral to the firm’s success, building and maintaining desk

As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technolo...

Coordinate activities with other local and international Client Service divisions and interact with external departments such as Programming, Clearing, Cashiering and Compliance and other service groups worldwide. Contribute to the development of client service systems, policies and procedures. A...

We have a fantastic new job opportunity for an IT Support Engineer / Service Desk Analyst / IT Technicianwho has previous experience working on a busy helpdesk resolving first line and / or second line IT technical support tickets. Depending on your level of experience your duties as an IT Suppor...

Previous experience in service desk, scheduling, admin roles and service sector. Pertemps Aylesbury is currently recruiting for a Service Desk Coordinator to join our client based in Aylesbury. Service Desk & Administrative Coordinator.

Previous experience in service desk, scheduling, admin roles and service sector. Service Desk & Administrative Coordinator. Pertemps Aylesbury is currently recruiting for a Service Desk Coordinator to join our client based in Aylesbury.

Previous experience in service desk, scheduling, admin roles and service sector. Service Desk & Administrative Coordinator. Pertemps Aylesbury is currently recruiting for a Service Desk Coordinator to join our client based in Aylesbury.

Coordinating component deployment across Infrastructure Technology teams and partner teams such as Legal, Compliance, InfoSec, Trading Services, HR, Operations, and Real Estate. End User Services Relationship Manager. The Manager of End User Services Relationship Management is responsible for ens...

Supports and conducts self in a manner consistent with client service expectations. ServiceNow or other ticketing systems. Internet Service Provider (ISP), Cable Modem, and Internet Support.

Partner with the Deal Desk leader to implement deal desk policies, procedures, and tools to drive efficiency and effectiveness. Monitor and analyze deal performance metrics, identifying trends, risks, and opportunities to optimize deal desk processes and policies. Proficiency in CRM and deal desk...

Previous experience in service desk, scheduling, admin roles and service sector. Pertemps Aylesbury is currently recruiting for a Service Desk Coordinator to join our client based in Aylesbury. Service Desk & Administrative Coordinator.

This is a fantastic position on a commodities team that seeks to generate alpha through directional and relative value strategies across both physical and financial commodities markets.They evaluate opportunities in natural gas, power, crude, and refined products, and agriculture, primarily in No...

Participate in other IT Service lifecycle stages, such as Service Transition and Continuous Service Improvement activities. The IT Service Operations Analyst - EMEA will collaborate closely with the third-party 1st line support team to provide end-user support, manage on-premise infrastructure, a...

It includes people management responsibilities for the Service Delivery staff in EMEA West, who form part of the Global Service Desk and regional on-site teams, via direct management of the Service Desk Team Leaders in this region. This team will support the business by delivering the services de...

They will also work closely with the firm's staff, as well as other service partners to provide the best possible level of customer service to all. We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. The ideal candidate must have a proven trac...

Desk strategists work closely with a trading desk and/or sales teams to identify and understand business needs, and address gaps through development of real-time tools for pricing and risk-management. The interest rate options and exotics desk strategists will typically work with the trading desk...

First-Level Help Desk Support:. Responding to phone calls to the Help Desk. Running backup services and managing tape storage.

Working from a home base you give technical support on claims to SME brokers and their clients throughout the UK principally across the Commercial sector, but excluding motor.This role would suit someone who is experienced in resolving claims and technically capable, but who prefers not to travel...

My client is a leading systematic trading firm that operates in all liquid asset across most major markets.They are looking for a highly experienced developer to join one of their core teams responsible for building and enhancing key components that directly affect their algorithmic trading and d...

Working from a home base you give technical support on claims to SME brokers and their clients throughout the UK principally across the Commercial sector, but excluding motor.This role would suit someone who is experienced in resolving claims and technically capable, but who prefers not to travel...

Events coordinator, customer service dispatcher, or similar work requiring coordination of resources and service delivery). Provides essential project support and in-sourced and outsourced resource management tasks for IT Professional Services Projects. Creates and processes project engagements i...

The responsibilities for this report will include Monitoring, Planned Maintenance, Service Meetings and Support. Being aware of all CST changes that could impact our services and mitigate against these changes. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what�

Join a leading service provider on a journey filled with opportunity:.

We’re looking for an IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator who will manage and allocate all incoming IT support requests from clients, ensuring that the work is distributed evenly to Engineers, is completed on time and updates are provided to clients. As the IT Service ...

We are looking for a Corporate Sales Head of Desk to join the growing sales team. Their focus is on combining market-leading technology with a high-touch service-led offering, fostering innovation and hard work to establish a reputable presence in international payments.

Consult and provide expert advisory services to customers in setting up their accounts and configuring the renewal service to precisely meet their needs, ensuring a seamless and successful initiation. You will also apply broad expertise and knowledge to provide an exceptional service to individua...

Accountable for the quality of service and performance, including future demand from growth and projectsLead service delivery team in executing service level agreements (SLAs) and key performance indicators (KPIs)Conduct regular performance reviews and identify opportunities for improvementCreati...

The team is made up of approximately 15 Service Performance Mangers and Service Analysts and supports a number of Mission Critical services, which are extremely high profile and / or critical to the safe and efficient running of London Transport Services. The Service Performance Manager is respon...

You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department, and take an active lead in ensuring the right bikes are built and delivered to the sales floor ...

Are you a Second Line IT Support Engineer / Technical Service Desk Technician. Must have previous commercial experience within a remote IT Help Desk and Deskside Support environment. As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based,...

Exposure to GDS / service standard. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our aim is to create purposeful products and...

You will focus on the strategic direction, governance, and implementation of IT Service Management (ITSM) processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes. Proven background in IT Service Management with a strong focus on service delivery. Act as the primary...

In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target operating service levels for our customers and our landlords. This role is for an exceptional Head of Service to join our dynamic Tech Eur...

Service Desk Management, Service Delivery, Customer Success or similar. Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar. As a Service Delivery Manager you will play a vital role in ensuring colleagues and clients get the best p...

Deliver exemplary service in line with our Steps of Service procedures. We are on the hunt for an experienced Host to join the Grind crew! The host and floor team are the face of our business, so you must have buckets of energy! If you have passion for amazing food & beverage, and possess incredi...

Joining our client as a Reservations Service Team Executive, you’ll be responsible for providing a multi-functional administration support service to their reservation teams and their customers, ensuring all requests are handled with speed, accuracy and professionalism. Reservations Service Team ...

You’ll have the opportunity to work as a Network DevOps Engineer within a Multinational Global Service Provider that’s been a driving force in the aviation industry for almost a century.

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They will also work closely with the firm's staff, as well as other service partners to provide the best possible level of customer service to all. We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. The ideal candidate must have a proven trac...

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Particularly someone with proven experience in a service delivery role and in the service and maintenance of large integrated security systems such as CCTV, intruder detection, intercom, and access control. Gratte Brothers Group consist of five business divisions; Gratte Brothers Limited, Gratte ...

The EMEA IT Service Management (ITSM) lead (IT Service Manager) will be a senior leadership and management role reporting into the Global Command Centre Head and the EMEA infrastructure Head. The role-holder will work in close partnership with regional IT Service Managers in the Application Teams...

Work closely with leaders across the Kindle organization – locally and globally – to ensure we continue to develop new services and products.

Line Server and Cloud Services Manager. The open position is to work as the lead member of the third line server and cloud services team, managing the team and supporting all technologies that the business use. Able to determine service impacts and risks.

We are seeking a highly capable and experienced Service Delivery Manager (SDM) to lead the onsite service delivery operations for a major financial services client. The SDM will act as a primary service representative throughout the contract lifecycle — responsible for coordinating service delive...

We are seeking a highly capable and experienced Service Delivery Manager (SDM) to lead the onsite service delivery operations for a major financial services client. The SDM will act as a primary service representative throughout the contract lifecycle — responsible for coordinating service delive...

As the Service Delivery Manager you will be responsible for establishing and maintaining operational relationships with the allocated Client to ensure end-to-end services support and enable current and future business needs. Ensuring that Services are delivered in a manner that achieves the servi...

As a Front Desk Agent at The Dorchester, here are just some of the great benefits you will receive:. Fantastic Employee bonus scheme and Excellent Service charge. Most of these requests are fulfilled by our Front Desk Agent.

Our client operates a large prestige dealership and due to an internal promotion are looking to recruit an experienced and successful Service Team Manager to run a small team within the service department on a daily basis, reporting in to the Aftersales Manager. An experienced and established Ser...

We are now looking for an Service Analyst to join our Technology team at Monsoon. Bonus day off each year after 6 months service.

Offering full services, wherever practical, to all residents; including bar service, 24-hour room service and guest information. As a Guest Services Manager, you are responsible for managing all guest operations, guiding and supporting a team of Guest Service Assistants. This role? It’s ALL about...

My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directo...

Anticipate and address guests’ service needs. Holiday days (increasing with length of service). Length of Service and monthly recognition awards and gifts.

Our client is a franchised car dealership in Hemel Hempstead,are looking to recruit a Senior Service Advisor and a Service Advisorto join their team. To maximise service profitability through the use of professional sales techniques. To maximise customer awareness of all available retailer servic...

The company is looking for talented and experienced Service Engineer, adept in ensuring first-class support, service and repair of the devices. The wider business maintains exceptionally high-quality standards in the design and manufacturing of the next generation of devices and is keen to ensure...

Job Title: IT Service Delivery Manager. Experience: 20+ years in IT service delivery, 5+ years in insurance domain.

Service Now Incident / Service Management Systems. Desk side remediation of issues as they are assigned via ServiceNow queue, or via emergency support requests as directed. Minimum of 2-4 years of experience in IT Help Desk / Field Service end user support Technician role.

Ensure a catalogue of available services, service design and all standard service documentations, including customer facing documents, in accordance with Bell standard polices and processes are created and maintained. We deliver Managed Services to several well-known organisations across the Fina...

Are you an organised, proactive, and detail-oriented individual looking to join a dynamic team in a rewarding environment? My client is looking for a Full-Time Service Coordinator to provide administrative and helpdesk support. Management of Helpdesk and asset management systems, raising POs, cal...

What you’ll be doing as a Service Advisor. Take bookings from walk in customers, upselling services and accessories. Prepare job cards, service and repair estimates.

Your mission is to drive sales and profitability of parts and service for the Atlas Copco Vacuum (ACV) brand across the territory by promoting solutions to new and existing customers. Based in either the UK or in Brno, Czech Republic, you'll work closely with the sales team to identify opportunit...

Conduct service reviews and provide recommendations for optimisation and best practices. Ensure awareness of scheduled maintenance, outages, and product updates that may impact service. Balance + UK Bank Holidays - with increased annual leave based on length of service.

A smart, friendly, well organised, guest service focused individual is sort to complete our Guest Services team. You are key to our guest service experience. Ensuring that during the shift all departments are correctly staffed to provide the best levels of service.

Identify and select service providers through the tender process; manage/re-define SLAs to ensure they meet the standard of service required of them and exit/on-board new partners as appropriate including on-site repair, logistics services and 1st and 2nd level remote support services. Work with ...

Our client is seeking to recruit a highly talented and professional team leader, who has direct experience of managing and developing a customer service team to industry best standards. The successful candidate will need to have team management experience working within a fast-paced and dynamic B...