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Recruitment Consultant / Senior ConsultantWest Yorkshire or Greater ManchesterDriving & Industrial£28,000 - £35,000 basic (DOE) + uncapped commission, bonuses and incentivesA well-established driving and logistics recruitment business with multiple UK branches is hiring Recruitment Consultants and Senior Consultants for its West Yorkshire or Greater Manchester offices. You will run a busy 360 desk supplying daily drivers, backed by a strong candidate base and loyal PSL clients.The business is growing an existing national account, with demand for 7.5-tonne drivers, van drivers and warehouse staff alongside wider A to Z recruitment. January start dates are available, with strong packages for the right people.The companyA straight-talking, supportive and busy business to work for, with a strong reputation in the transport and logistics recruitment market. The branches are thriving, with an established driver base and loyal PSL clients ready for you to build on.The roleManaging your own 360 desk of daily drivers.Supporting and expanding an existing national account, covering 7.5-tonne drivers, van drivers and warehouse staff.Building strong relationships with existing PSL clients.Generating new A to Z business and growing your client base.Visiting customer sites to strengthen partnerships.Advertising, sourcing and attracting high-quality drivers and industrial candidates.Conducting interviews and completing licence checks.Delivering a high level of service to clients and candidates, including all associated administration.Travelling between the offices where required.Who this would suitAt least 12 to 18 months of solid recruitment experience, with a track record in sales and business development.Driving and industrial recruitment experience is ideal; strong A-Z recruiters from other sectors will also be considered.Confident managing a busy 360 desk.Strong communicator with a customer-first mindset.Able to work at pace while keeping standards high.Proactive, resilient and team-focused.Consultant or Senior Consultant level, depending on experience.What's on offer£28,000 - £35,000 basic salary (DOE), with strong packages for the right candidates.Uncapped commission with high earning potential.Bonuses, incentives and a full benefits package.A supportive, approachable team culture.Clear progression within a growing business.TPBN1_UKTJ

Transformation Consultant / Project Manager – Service Delivery (COO Function) - Outside IR35. Experience in a technology managed services environment, particularly in infrastructure and/or service desk, in one or more of the following:. Worked as a hands-on project manager or consultant in service

Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Experience in a technical support or service desk role. If you're looking for a role where you can make an impact, solve technical challenges and deliver outstanding customer support outside standard business hours

Your new company \n We are working with a market-leading and progressive PE-backed firm, who are on an exciting growth strategy through acquisition, talent attraction and development. This firm works with an enviable list of fast-paced, industry-leading entrepreneurial clients, with the largest Corporate Finance teams in the North West, where you will benefit from cross-selling opportunities, and have the opportunity to develop new areas of work. \n Your new role \n Your role would be number two to the Partner, a highly recognised name in the market, in a team which has achieved strong double-digit fee growth YOY, providing Indirect Tax advice to a broad range of clients, both regional and national, helping them achieve their commercial objectives. \n\n • Providing indirect tax advisory services to a variety of clients\n, • Supporting the Partner and wider Tax team in driving the VAT practice forward\n, • Identifying new verticals\n, • Supporting team members in delivering client projects.\n, • Engaging in day-to-day, direct contact with clients from day 1 to develop long-lasting, positive relationships.\n, • End-to-end VAT advice that solves pressing client matters\n, • Mentoring and developing others within the team\n, • Identifying opportunities to implement and develop technology solutions for compliance and advisory projects\n, • An interest in, or already experienced in, business development and networking across the region\n\n What you'll need to succeed \n\n • Broad Indirect Tax knowledge and a proven track record of high-quality service delivery\n, • A commitment to growing with the business and developing people, providing on-the-job training and mentoring to the juniors coming through in the team\n, • Working with clients to identify issues and opportunities to enhance their Indirect Tax processes.\n, • A desire to learn and deliver quality work to build the firm's reputation\n, • The ability to plan and prioritise work to meet deadlines, and monitor your own budget, as well as the teams in time / dependent on your experience\n, • Collaboration is key, both within the wider tax team and across the wider firm.\n, • Experience managing VAT compliance WIP and being responsible for a portfolio of VAT compliance clients\n, • Strong awareness of digitalisation and how technology can be utilised to drive efficiencies, productivity and profitability\n\n What you'll get in return \n Due to the growth opportunities available within this team, this role will allow you the ability to excel in your career to achieve your career aspirations, and the firm has a track record of progressing senior hires into Director / Partner roles. \n Whilst a curious and entrepreneurial business, this firm offers a close-knit and family culture feel and offers the flexibility to all staff to make your work-life balance reflective of what's important to you. \n\n • Hybrid working arrangement\n, • Modern offices offer a collaborative work environment, including desk spaces, standing desks, booths, and formal and informal settings.\n, • An amazing culture, open and honest, with access to senior people at all levels\n\n What you need to do now \n If you're interested in this Indirect Tax Senior Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on to discuss it in more detail. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company \n Due to continued growth, an excellent opportunity has arisen within a very well-established mortgage brokerage for a Mortgage Adviser. \n Your new role \n Desk-based role providing mortgage advice to existing clients, many of whom are coming to the end of their current fixed rate, reviewing their current arrangements and providing the best deal to suit their circumstances from the whole of market. All appointments are made for advisers and full administration support provided. Working hours are Monday-Friday, no weekends. \n What you'll need to succeed \n It is essential to be fully CeMAP qualified and have proven experience as a Mortgage Adviser, together with excellent communication skills and a passion for providing the highest levels of client service. \n What you'll get in return \n Employed role offering a highly competitive basic salary and earnings of £70k+. This is an excellent opportunity to join a very successful and well-run business which has low staff turnover, a culture of high standards and financial recognition to recognise and reward success. \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Desk Based Financial Planner \n Location: Manchester \n Salary: Up to £55,000 \n Working Pattern: Hybrid \n Are you an experienced Financial Planner looking for an exciting opportunity to develop your career within a growing wealth management business? \n We are looking for a Desk Based Financial Planner to join a successful and expanding financial planning team in Manchester. This is an excellent opportunity for an experienced adviser who enjoys building long-term client relationships, providing holistic financial planning advice and identifying new opportunities to support clients throughout their financial journey. \n The Role \n As a Desk Based Financial Planner, you will provide high-quality, independent financial advice and financial planning to private clients across a broad range of planning needs. \n You will be responsible for maintaining and developing existing client relationships, identifying new advice opportunities and delivering a consistently high level of client service. \n Key Responsibilities \n\n • Manage and nurture an existing client portfolio, developing strong and lasting relationships.\n, • Proactively contact clients to introduce and convert them to the ongoing service proposition.\n, • Conduct regular client reviews and identify changing financial planning needs.\n, • Provide holistic financial planning advice across investments, pensions, retirement planning and wider wealth management solutions.\n, • Identify opportunities for additional advice and generate new business from existing and prospective clients.\n, • Achieve agreed revenue and business development targets.\n, • Proactively identify cross-selling opportunities and introduce clients to other areas of the wider business where appropriate.\n, • Generate new client enquiries and convert these into advice opportunities.\n, • Support local, regional and national sales and marketing initiatives.\n, • Provide independent advice in accordance with FCA regulations and internal policies and procedures.\n, • Produce high-quality client reports and recommendations using approved processes and documentation.\n, • Maintain accurate and compliant client records.\n, • Ensure advice and client files meet regulatory and internal compliance requirements.\n, • Deliver an excellent client experience, ensuring timely communication and responses throughout the advice journey.\n, • Develop strong relationships with professional connections and external introducers to generate additional opportunities.\n, • Maintain strong technical knowledge through continued professional development.\n, • Keep up to date with financial planning legislation, regulation and industry developments.\n, • Work collaboratively with colleagues across the wider business to create a seamless client experience.\n, • Contribute ideas and feedback to improve processes, service standards and client outcomes.\n\n About You \n We are looking for an experienced Financial Planner who combines strong technical knowledge with excellent relationship management and communication skills. \n You will be confident dealing with clients remotely and have the ability to understand their objectives, establish trust and deliver appropriate holistic financial planning solutions. \n Skills & Experience \n\n • Previous experience working as a Financial Adviser or Financial Planner.\n, • Strong experience within wealth management or financial planning.\n, • Excellent client relationship management skills.\n, • Strong written and verbal communication skills.\n, • Technical competence across the key areas of financial planning.\n, • Strong analytical and decision-making skills.\n, • Excellent attention to detail.\n, • Good time management and the ability to work effectively to deadlines.\n, • Confident using Microsoft Word, Excel and client databases.\n, • Experience with cash-flow modelling would be advantageous.\n, • Previous paraplanning experience would be advantageous.\n, • Good knowledge and understanding of relevant FCA regulations.\n, • A proactive approach to business development and identifying new client opportunities.\n\n Qualifications \n Essential: \n\n • Diploma in Regulated Financial Planning or equivalent.\n\n Desirable: \n\n • Advanced Diploma in Financial Planning or Chartered Financial Planner status\n, • CAS Status\n, • Willingness to work towards further professional qualifications.\n\n What You'll Receive \n In addition to a competitive salary of up to £55,000, the role offers a comprehensive benefits package including: \n\n • Private Medical Insurance\n, • Employee Pension Scheme\n, • Dental Insurance\n, • Life Assurance\n, • Health Cash Plan\n, • Hybrid working\n, • Discretionary performance-related bonus\n, • 24 days' annual leave, increasing to 30 days with service, plus public holidays\n, • Employee Assistance Programme\n, • A range of flexible benefits to choose from\n\n

IT Equipment Coordinator £16.21 per hour Manchester City Centre On-going temp role, fully office based Full-time (37 hours per week) Office Angels are recruiting for an IT Equipment Coordinator for a regulatory body whose head office is based in Manchester City Centre. This role sits in between the IT service desk and the IT operations team assisting with coordinating equipment to colleagues. This role does not involve day to day helpdesk support. This vacancy is temporary, guaranteed for the next 3-4 months, however there is a strong possibility of extension and you will have the ability to apply for permanent positions. This role is due to start imminently, you must be available to start at a relatively short notice. Due to the nature of the organisation, the successful candidate will be subject to a standard DBS check and a 3-year reference clearance, and you will be required to provide up-to-date proofs of address and contact details of referees. Key Responsibilities: Distribute and collect IT equipment for employees across the Manchester office. Support laptop and hardware rollout programmes, including device swaps and upgrades Provide clear guidance to users to help resolve basic device setup issues Person Specification: Previous IT or helpdesk experience is not essential; this role would suit someone looking to gain experience within an IT environment Strong customer service and communication skills with confidence interacting with colleagues face-to-face on a daily basis Comfortable undertaking routine and repetitive tasks while maintaining a high standard of work Excellent attention to detail with the ability to maintain accurate records and update systems in real time Well organised, reliable and able to manage multiple requests in a busy office environment Positive, approachable and team-oriented, with a willingness to support colleagues and deliver a great user experience Excellent verbal and written English (essential) Basic understanding of safeguarding (desirable) Benefits: Weekly pay Hybrid working Accrue the weekly equivalent of 40 days holiday after 12 weeks If you are interested, please apply or email your CV to (url removed). If you have a question about the role, feel free to give the office a call on (phone number removed)! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Title: Costs Litigation Assistant Cohort \n Location: 317-319 Palatine Road, Northenden, Manchester, M22 4HH \n Salary: £28,500 per annum, as well as a monthly commission of £200 if targets are achieved \n Job type: Full time, Permanent \n Start Date: 2nd November 2026 \n Would you like to try something new and take your career in a new direction? We welcome graduates from Finance, Business and related fields who are eager to consider a new career in Law. \n About The Role: \n We are seeking a highly motivated and detail-oriented Business or Finance graduates to join our legal team as a Costs Litigation Assistant. Don't worry you don't need to have experience in law! We believe that your degree experience will give you a great foundation to build on. \n We provide full training on all aspects of the role. You'll have access to structured training from your Line Manager, mentorship from experienced colleagues, and ongoing support from your work Buddy. \n You will get involved in: \n\n • Preparation of costs schedules for trial.\n, • Counting and drafting breakdowns of costs at case conclusion, to assist with recovery of costs from between the parties to litigation and to assist with calculating client charges.\n, • Liaising with service providers to our clients such as barristers to ascertain final fees and fee estimates.\n, • Preparation of risk assessments.\n, • Making telephone calls to progress cases in terms of costs negotiations and payments on account of cost.\n, • Assisting with the preparation of cost budgets.\n, • Reviewing the work done for the client and preparing chronologies and descriptions of the steps taken.\n\n We offer a Salary is £28,500 per annum, as well as a monthly commission of £200 if targets are achieved. \n We have a cohort of Costs Litigation Assistants starting on Monday 2nd November 2026. If you are available to start full time from then, we would love to hear from you. \n We set you up to succeed: \n We provide full training through our Costs Training Programme on all aspects of the role. A Costs Litigation Assistant works with the costs team and solicitors to manage the financial side of legal cases. This includes preparing, checking and negotiating costs, bills and schedules (which are lists of expenses). They also help make sure the firm recovers the money it's owed. \n Training will be given in new starter groups and one to one at your desk (both in person and over MS Teams). \n We are committed to providing our employees with the guidance and resources they need to succeed in their roles and advance their careers. \n We deliver on progression \n This role has great career progression routes such as: \n\n • Trainee Costs Draftsperson: A tailored in-house training programme rotating throughout the three different costs roles (file handling, technical bill drafting and budgeting)\n, • Trainee ACL lawyer, which is a formal qualification from the Association of Cost Lawyers for those who haven't completed a law degree.\n, • Solicitors Training Contract to qualify as a Solicitor for those who have completed a law degree.\n\n What are we looking for? \n\n • A degree such as Finance, Business or other similar degree.\n, • GCSE Maths & English at C grade or above.\n, • Excellent written and oral communication skills.\n, • The ability to produce work that is highly accurate with excellent attention to detail.\n, • The ability to assess and analyse both numerical and written information.\n, • Be highly motivated, with the ability to work under pressure.\n, • The ability to work under your own initiative.\n, • Have a working knowledge of IT systems like Microsoft Office packages.\n\n About us: \n Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. \n Benefits: \n\n • Hybrid Working - 4/1 hybrid working pattern after probation.\n, • 23 Days Holiday - Rising to 26 days, plus bank/public holidays.\n, • Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.\n, • Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.\n, • Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.\n, • Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.\n\n Recruitment Process: \n The interview process will consist of a Video Interview, and if successful a MS Teams interview with Carly Schofield (Partner). \n We rate skill and ability above all else and our recruitment policy encourages applications from all. \n Please click APPLY to be redirected to our website to complete your application. \n Candidates with the relevant experience or job titles of; Graduate Financial Controller, Trainee Finance Assistant, Trainee Accounts Assistant, Accounting Graduate, Business Graduate, Legal Graduate, Legal Assistant, Junior Costs Litigation may also be considered for this role.

Description\n \n\n As a Fleet Controller, you will be part of an established Fleet team responsible for the daily management of the vehicle fleet for the company. You will take a lead in controlling the day to day servicing, defects & breakdowns of our fleet.\n\n \nKey Responsibilities\n \n\n You will liaise with Vehicle suppliers to ensure all orders are processed in line with agreed SLA’s\n\n\n • You will handle vehicle service, defect and breakdown requests following company procedures and guidelines, ensuring minimal disruption to internal customers / contracts\n, • You will ensure SLA’s are achieved with minimum downtime\n, • You will investigate and respond to Internal customer / External Supplier Queries\n, • You will update fleet management systems\n, • You will assist in general fleet desk duties, providing support when needed for other aspects of the fleet department\n\n \nExperience and Qualifications\n \n\n • Problem solving abilities \n, • Excellent Customer Service Skills\n, • Knowledge of workshop practices and charges is an advantage\n, • Industry knowledge of light & heavy commercial vehicle industry\n, • Excellent planning, organisation and time management skills \n, • Enthusiastic and proactive approach to your work\n, • Must recognise the importance of working as part of a team to deliver service and operational performance within a safe working environment\n, • IT skills, Microsoft Word and Excel would be an advantage\n, • Previous experience of fleet management software packages would be an advantage (Jaama Key2 in particular)\n\n \nSalary and Benefits\n \n\n We offer a competitive salary based on experience along with a full benefits package.\n \n \n\n\n Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.\n \n \n\n\n We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.\n \n \n\n\n We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.\n \n \n\n \nAbout Network Plus \n\n Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.\n \n \n\n\n We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.\n \n \n\n\n We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.\n

Academy Reception & Customer Service Coordinator Salary: Up to £26,000 DOE Full-time | Flexible Working | Greater Manchester About the Role We're looking for a bright, confident and personable Academy Reception & Customer Service Coordinator to become the welcoming face of a leading training academy in Greater Manchester. This is a fantastic opportunity for someone who genuinely enjoys working with people and takes pride in delivering an exceptional customer experience. You'll be the first person learners, clients, employers and visitors meet, so your personality, professionalism and ability to make people feel welcome will be incredibly important. You'll play a key role in keeping the academy running smoothly day to day, combining front-of-house customer service with administration, appointments, learner support and general academy coordination. We're looking for someone who is presentable, organised, naturally friendly and bubbly, with the confidence to speak to a wide range of people and the initiative to get things done. What You'll Be Doing You'll be at the heart of the academy, making sure everyone who walks through the door receives a warm and professional welcome. Your responsibilities will include: Meeting and greeting clients, learners, employers and visitors. Answering telephone calls quickly, warmly and professionally. Responding to customer enquiries by phone, email and text. Booking appointments, consultations, skin tests and client sessions. Welcoming potential learners and supporting academy drop-in sessions. Supporting the induction of new learners onto programmes. Maintaining accurate learner attendance and activity records. Communicating with learners, employers and trainers regarding academy updates and attendance. Working closely with trainers to coordinate models and appointments. Taking client payments and completing cashing-up and administration procedures. Promoting treatments, retail products and academy promotions. Maintaining accurate stock records and carrying out regular stock checks. Ensuring training materials, products and academy supplies are fully stocked. Keeping reception and the wider academy clean, tidy and welcoming throughout the day. Checking facilities regularly and ensuring the academy always looks professional. Maintaining organised stock cupboards and replenishing refreshments and toiletries. Supporting the general day-to-day administration of the academy. Ensuring applications and learner drop-ins are dealt with promptly. Helping the academy team wherever needed to ensure everything runs smoothly. What We're Looking For We're much more interested in your personality and approach to customer service than ticking every box on a list. You'll ideally have: Previous experience in customer service, reception, retail, hospitality or a similar people-facing environment. Excellent communication skills, both written and verbal. A warm, confident and approachable personality. A professional and presentable appearance. Strong organisational skills and good attention to detail. The ability to stay calm and positive in a busy environment. A genuine desire to provide excellent customer service. A proactive, can-do attitude. Good computer skills and confidence using Microsoft Office. The ability to work effectively as part of a team. The confidence to deal with customers, learners, employers and visitors professionally. Why Apply? This isn't a role where you'll simply sit behind a reception desk. You'll be a key member of the academy team, helping create the positive, welcoming environment that learners and clients experience every day. You'll work in a lively, people-focused environment where no two days are exactly the same, with the opportunity to build your experience across customer service, administration, coordination and the education and training environment. You'll also benefit from flexible working and a salary of up to £26,000, depending on experience. Important Candidates must be available to start within 2 weeks. If you're someone who is naturally friendly, enjoys meeting people, takes pride in your appearance and loves providing great customer service, we'd love to hear from you. About UK Staffing Group UK Staffing Group is a specialist recruitment business focused on connecting talented people with great career opportunities across the UK. We take the time to understand both our candidates and the businesses we work with, ensuring we're making the right match for both sides. UK Staffing Group is an equal opportunities employer. We are committed to creating an inclusive recruitment process and welcome applications from candidates of all backgrounds

Office Manager Permanent Part-Time Position Tuesday, Wednesday, Thursday Manchester City Centre - office based £16,500 (FTE £25,000 - £27,500) Please note that this role is not suitable for students currently in education Are you an organised and proactive individual who thrives in a fast-paced environment? Are you passionate about providing exceptional service and maintaining high standards? Our client, a creative agency based in Manchester, is seeking an Office Manager to join their dynamic team. Responsibilities: Maintain a tidy and presentable office environment at all times. Manage incoming and outgoing mail efficiently. Oversee the purchase and provision of stationery, office supplies, and other items. Coordinate travel arrangements and accommodation for Directors and staff. Arrange taxis and provide travel directions when necessary. Manage office equipment and supplies, ensuring their proper functioning. Organise couriers and strive for cost-effective services. Run general errands such as trips to the post office and bank. Arrange Thursday treats for the team and refreshments for events. Ensure the timely storage of deliveries. Manage all administrative tasks and logistics for new starters, including desk arrangements, IT access, and building access. Support line managers in providing thorough inductions for new team members, including office tours and introductions. Continuously work to improve the agency's environmental impact through recycling initiatives, supplier choices, and essential travel practises. Ensure meeting rooms are clean and well-maintained. Manage meeting room diaries and coordinate requirements with meeting organisers. Arrange catering for meetings as needed. Oversee cleaner activities to maintain high cleanliness standards in the office. Conduct daily audits to ensure cleanliness throughout the office, including meeting rooms, toilets, and kitchens. Keep kitchens clean and organised, including fridge maintenance, bin emptying, and dishwasher management. Ensure essential building services are functioning properly and report any malfunctions. Coordinate and manage contractors for ad hoc repairs or maintenance. Maintain inventory of required light bulbs and replace them as necessary. Attend to any necessary replacements, such as light bulbs. Regularly check and replace first aid supplies. Foster positive relationships with colleagues across the organisation. Support managers by suggesting new ideas and questioning conventional thinking. Seek advice and support from more senior team members when needed. Qualifications: Previous receptionist or office management experience is essential. Proactive attitude - this is one of the most important things for our client Experience in a highly service-oriented role, such as retail or hospitality, is preferred. Excellent written and oral communication skills. Personable and professional demeanour with an excellent telephone manner. Strong attention to detail and organisational skills. Commitment to providing outstanding service and maintaining high standards. Ability to work independently and take initiative. Proficient in Microsoft Office, particularly Word, Excel and PowerPoint. If you are a proactive and organised individual with a passion for delivering exceptional service, then our client's Office Manager position is perfect for you! Join their vibrant team and contribute to their continued success. Apply now to (url removed) or call (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Desk-Based Account ManagerManchester (Office-Based, 5 Days Per Week)£27,500 Basic Salary + Uncapped CommissionAre you an experienced technology sales professional looking to take the next step in your career? Do you enjoy building strong customer relationships, identifying opportunities, and driving revenue growth? If so, we'd love to hear from you.We are looking for a Desk-Based Account Manager to join a growing technology business in Manchester. This role is focused on managing and developing existing customer accounts, identifying upsell and cross-sell opportunities, and delivering excellent customer service while achieving sales targets.ResponsibilitiesManaging and growing a portfolio of existing customer accountsBuilding strong relationships with key contacts and decision-makersIdentifying and developing upsell and cross-sell opportunitiesGenerating quotes, proposals, and sales opportunitiesFollowing up on customer enquiries and sales leadsMaintaining accurate records within the CRM systemWorking closely with internal teams to deliver an excellent customer experienceAchieving individual sales and revenue targetsEssential skillsPrevious Account Management, Internal Sales, Business Development, or Sales Executive experienceExperience selling IT, technology, telecoms, managed services, software, hardware, or similar solutionsStrong relationship-building and communication skillsA commercial mindset with the ability to spot opportunities within existing accountsSelf-motivated, organised, and target-drivenExperience using CRM systems and sales toolsWhat's On Offer?£27,500 basic salaryUncapped commission structureOngoing training and developmentClear career progression opportunitiesSupportive and growing team environmentThe opportunity to develop a long-term career within the technology sectorThis role would suit someone who enjoys developing existing customer relationships, understanding business needs, and helping customers find the right technology solutions. If you're driven by success and want to be rewarded for your hard work, we'd love to hear from you.ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link:TPBN1_UKTJ

Field Sales Executive Greater Manchester | Field Based | Up to £45,000 Basic + Commission + Car Allowance | OTE up to £69,000 The Opportunity We are working with a growing specialist training business that is expanding its reach across Greater Manchester. With a strong reputation, an established academy, a very strong social media presence and a consistent flow of enquiries into the business, they are now looking for an ambitious and energetic Field Sales Executive to help drive the next stage of growth. This is a genuinely exciting opportunity for someone who enjoys being out in the market, meeting business owners, building relationships and turning conversations into commercial opportunities. And importantly, you won't be starting from a completely cold desk. You will inherit a warm pipeline, receive regular inbound enquiries generated by the academy and have warm leads coming through on an ongoing basis. Alongside this, you'll have the autonomy to create your own appointments, develop new relationships and build your own network across Greater Manchester. The earning potential is also strong, with a basic salary of up to £45,000 plus commission of up to £2,000 per month, giving an OTE of up to £69,000, alongside a car allowance. The Role You'll be responsible for developing new business across Greater Manchester, building relationships with businesses and identifying opportunities for them to access the training and development solutions available. There are two key areas to the role. Selling Training & Upskilling You'll visit businesses, meet owners and decision makers and understand their workforce requirements. You'll identify opportunities where existing employees could benefit from additional training, development or upskilling, and introduce them to the relevant courses and programmes. You'll be: Following up warm enquiries coming into the academy Managing and converting warm leads Arranging your own face-to-face appointments Visiting businesses across Greater Manchester Building relationships with business owners and decision makers Understanding their training and development requirements Identifying opportunities to upskill existing employees Presenting the relevant training solutions Following opportunities through to enrolment Building relationships that generate repeat business and referrals Developing Employer Partnerships The second part of the role is developing relationships with businesses that may want to employ apprentices. The academy has access to a strong pool of talented candidates, giving you another proposition to take to the market. You'll identify businesses that could benefit from taking on apprentices, introduce the opportunity, understand their requirements and develop them into long-term employer partners. You'll be: Identifying potential employer partners Approaching businesses and opening new conversations Introducing the apprenticeship proposition Building relationships with owners and decision makers Understanding recruitment requirements Matching employer needs with suitable candidates Managing relationships through the onboarding process Developing repeat business and referrals Warm Leads + Self-Generated Sales One of the biggest attractions of this role is the combination of warm and self-generated business. The academy already receives a significant number of enquiries, supported by its strong online and social media presence. You'll also be provided with a warm pipeline and regular opportunities to follow up. At the same time, you'll be expected to create your own opportunities through: Face-to-face prospecting Networking Business visits Relationship building Referrals Targeted outreach Your own appointments and meetings So this isn't a high-volume cold calling role where you're expected to sit at a desk all day working through endless lists. It's a field-based sales role where you'll have genuine opportunities to get out into the market, meet people, build relationships and win business. Managing Your Sales Pipeline You'll take ownership of your opportunities from the initial conversation through to conversion. This will include: Managing warm and self-generated leads Following up enquiries promptly Arranging and attending appointments Maintaining an active sales pipeline Keeping accurate CRM records Managing your own diary Converting opportunities into sales Developing long-term business relationships Reporting on activity, pipeline and results Working closely with the academy team to ensure a smooth customer journey You'll have plenty of autonomy, but you'll also have the support of an established business, a strong brand presence and a steady flow of opportunities. The Person We're looking for a strong B2B salesperson with personality, energy and commercial drive. You don't need previous experience within hair, beauty or apprenticeships. The key thing is that you know how to sell, build relationships and create opportunities. You could come from a range of B2B sales environments, particularly where you've sold to business owners, directors or SME decision makers. We're looking for someone who: Has proven B2B sales or field sales experience Is confident selling face-to-face Is comfortable speaking to business owners and decision makers Can work warm leads and inbound enquiries effectively Is proactive about generating their own appointments Is naturally confident, outgoing and personable Builds rapport quickly Is commercially minded and understands customer needs Is confident asking questions and having meaningful sales conversations Is target driven and motivated by earning potential Is organised and able to manage their own diary and pipeline Enjoys being out in the market rather than being office based Has the confidence to represent a growing brand Has a full UK driving licence and access to a car Has strong knowledge of Greater Manchester and the surrounding area Most importantly, we're looking for someone with energy and personality. Someone who can walk into a business, introduce themselves confidently, engage the owner or manager, understand what matters to them and turn that conversation into an opportunity. What You Can Expect Basic salary up to £45,000 Commission of up to £2,000 per month OTE up to £69,000 Car allowance Warm pipeline provided Regular inbound enquiries Strong social media and online presence generating opportunities The opportunity to build your own appointments and network A genuinely field-based sales role Autonomy over your territory and diary Laptop, phone and CRM Pension and holiday entitlement Direct access to senior leadership The opportunity to play a major role in the continued growth of the business This is a great opportunity for an ambitious Field Sales Executive who wants a strong basic salary, genuine earning potential and the support of an established business, while still having the freedom to build their own sales territory and relationships. If you're commercially driven, confident in front of customers and enjoy getting out there and making things happen, we'd love to hear from you. About UK Staffing Group UK Staffing Group is a specialist recruitment business focused on connecting ambitious businesses with talented professionals across the UK. We take a consultative approach to recruitment, taking the time to understand both our clients and candidates so that we can make the right long-term match. We're committed to providing an honest, professional and personal recruitment service throughout the process. Equal Opportunities UK Staffing Group is committed to providing equal opportunities to all candidates and clients. We welcome applications from all suitably qualified individuals regardless of age, gender, race, religion, disability, sexual orientation or any other protected characteristic

Job Title: Trainee Recruitment Consultant Location: Manchester (hybrid working week) Sellick Partnership is looking to hire a Trainee Recruitment Consultant to join our specialist Public Sector Legal Team based in Manchester. As a Trainee Recruitment Consultant, you will have the opportunity to work in partnership and be mentored by one of our experienced Managers as you network with legal candidates across the UK and build professional relationships. Our legal recruitment team is well-established in the sector, and you will be able to network across a large legal candidate database to assist Recruitment Consultants in successfully recruiting to roles. As a Trainee Recruitment Consultant, you will have excellent communication skills- both written and verbal, possess excellent organisational skills, and enjoy working towards KPIs and sales targets. Responsibilities Partnering with Senior Recruitment Consultants to source the best candidate talent in the market. Targeting passive candidates through headhunting. Developing and managing both new and existing candidate relationships. Developing and building on existing candidate relationships via telephone and face-to-face contact. Maintaining and developing candidate relationships in a competitive marketplace. Expanding our candidate network via Linked in and LinkedIn Recruiter Conducting candidate interviews and qualifying them against current live roles Actively sourcing candidates via our database, external jobs boards, and LinkedIn Tailoring candidate CVs Writing and Refreshing Adverts Researching new clients and adding clients to the database Increasing awareness of both the Sellick Partnership brand and your own personal brand via social media, networking, and sponsorship events.Sellick Partnership will provide you with tailored training and development opportunities to help you progress within the business. We will also support and help you to build relationships with candidates and clients so you can enjoy a rewarding career within recruitment. With a career development plan in place, you will organically develop into a Recruitment Consultant where you will have the opportunity to build your own desk with clients. Whilst we are open to candidates without recruitment experience, you will need to be sales-driven and results-focused with an ambitious drive to succeed in a competitive, fast-paced, and supportive environment. You will have the communication skills necessary to build successful relationships with clients and candidates. This is an exciting opportunity to join a successful and highly established team! Recruitment is a very rewarding career; however, it can also be challenging at times so perseverance and determination to achieve results is key. Why you should join Sellick Partnership We are officially a Great Place to Work®, and the secret to our success is the people that we employ. We offer an unrivaled training and development program ensuring you have the support, experience, and skill set to achieve your goals - creating a platform to really make a difference by providing a tailored and compassionate approach to recruitment. Perks at Sellick Partnership: Medicash company health plan Two amazing company events each year, including our annual trip away for the summer ball! Invite-only Elite events throughout the year, recognising and rewarding exceptional sales performance Hybrid working week structure - the opportunity to use office space as much as you want to reduce household bills, plus home working available Tailored and specific support from managers and access to training in order to help you reach your full potential Availability of food and drink in all offices (Fresh fruit, breakfast, snack bars, and much more) 33 days holiday a year (Including bank holidays) plus up to 5 additional days, in line with the length of service Wellness Weekdays with extended lunch hours Bike 2 Work scheme, saving up to 42% on the cost of a new bike Excellent commission structure and bonuses for hard work provided by our wheel of success Achievement bonuses from our wheel of success Early finish Friday Interest-free loans available Car-pool sharing Paid time off for charitable commitments Working with a great team and a brilliant culture…If you are interested in this Trainee Recruitment Consultant opportunity, please submit your CV. If you would like more information, please contact Simon Briffa at Sellick Partnership's Manchester office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Salary: £28,000-£39,950 plus uncapped commission with no threshold! At TeacherActive, we’re looking for an ambitious, driven Recruitment Consultant to join our energetic team. Whether you’re an experienced recruiter or come from a strong sales or customer focused background, this is your opportunity to thrive in a high performing, people first business. Our Culture: We’re a passionate, high-energy team that connects talented educators with exciting opportunities. Our office is fun, fast-paced, and supportive, with a reputation as a market leader in education recruitment. Hard work is rewarded, and progression is encouraged. What Makes Us Different: Here at TeacherActive, we pride ourselves on our market leading training and development pathway. When you join us, you’ll take part in our 12-week induction and enter our Training Academy, designed to give you the confidence, skills, and knowledge you need to excel. You’ll also receive ongoing coaching from our expert Sales Coach, access to industry leading learning tools, and continuous opportunities to refine your craft. We don’t just train you, we invest in you. We've Welcomed Talent From a Variety of Backgrounds: Many of our top performing consultants joined us from backgrounds such as field sales, account management, business development, outbound sales, and door-to-door fundraising roles. If you’re confident working towards targets, enjoy building relationships, and thrive in a dynamic environment, we’d love to hear from you. The Role: Recruitment Consultant As a 360 Recruitment Consultant, you’ll manage your own desk and be responsible for: Developing new business and selling recruitment services Building relationships with schools and understanding their hiring needs Visiting clients and attending networking events Sourcing, interviewing, and placing high-quality candidates Managing your candidate pool and database Meeting agreed KPIs and targets Working with sales and compliance teams to ensure smooth onboarding What We’re Looking For If you’re driven by results and enjoy working in a buzzing, target-led role, you’ll thrive here. We value: Determination, motivation, and resilience Experience working towards KPIs and targets Customer-facing or sales experience Strong communication and relationship-building skills Excellent organisation and attention to detail Confident negotiation skills A willingness to learn and take feedback on board The Benefits: Uncapped commission with no threshold- earn from every placement from your first day! Clear career progression and promotion opportunities in a fast growing, performance driven business Salary increments earnt throughout the year as you bill! 23 days annual leave + 8 bank holidays (increasing with service - 1 day per year of service up to a maximum of 30 days (PLUS the extra days below...) An extra day off for your birthday 1 life admin day/yr to use when you need it! Reduced working hours during school holidays for a better work life balance (typically 4-6 hour shifts) Contributory Pension Scheme (5% Employee, 3% Employer) Charity day - a paid day/yr to volunteer where you choose 40 days work from home allowance per year (after passing probation) Regular company events and celebrations because success deserves recognition! Want to stand out from the crowd and fast track your application? You can! Send our Talent Acquisition team a voice note on WhatsApp on (07852) (phone number removed) with the following details: Your name What role you are applying for/ what office you are interested in working in What makes you a great fit for a career as a 360 Education Recruitment Consultant Working Hours: In term time, Monday to Friday: 1x (phone number removed)pm, 2x 7.30-5pm, 2x (phone number removed)pm Reduced hours in school holidays, (Typically between 4-6 hour shifts) Office based full time (Work from home days available after passing probation) If you need any further information about the role then please feel free to contact the Talent Acquisition team on (phone number removed). JS01

Desk-Based Account Manager Manchester (Office-Based, 5 Days Per Week) £27,500 Basic Salary + Uncapped Commission Are you an experienced technology sales professional looking to take the next step in your career? Do you enjoy building strong customer relationships, identifying opportunities, and driving revenue growth? If so, we'd love to hear from you. We are looking for a Desk-Based Account Manager to join a growing technology business in Manchester. This role is focused on managing and developing existing customer accounts, identifying upsell and cross-sell opportunities, and delivering excellent customer service while achieving sales targets. Responsibilities Managing and growing a portfolio of existing customer accounts Building strong relationships with key contacts and decision-makers Identifying and developing upsell and cross-sell opportunities Generating quotes, proposals, and sales opportunities Following up on customer enquiries and sales leads Maintaining accurate records within the CRM system Working closely with internal teams to deliver an excellent customer experience Achieving individual sales and revenue targetsEssential skills Previous Account Management, Internal Sales, Business Development, or Sales Executive experience Experience selling IT, technology, telecoms, managed services, software, hardware, or similar solutions Strong relationship-building and communication skills A commercial mindset with the ability to spot opportunities within existing accounts Self-motivated, organised, and target-driven Experience using CRM systems and sales toolsWhat's On Offer? £27,500 basic salary Uncapped commission structure Ongoing training and development Clear career progression opportunities Supportive and growing team environment The opportunity to develop a long-term career within the technology sectorThis role would suit someone who enjoys developing existing customer relationships, understanding business needs, and helping customers find the right technology solutions. If you're driven by success and want to be rewarded for your hard work, we'd love to hear from you. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

TRAINEE EDUCATION RECRUITMENT CONSULTANT Manchester | Start Date: ASAP £30,000 Base Salary + Uncapped Commission Year 1 OTE: £35,000-£40,000 Year 2 OTE: £40,000+ Top performers can earn significantly more. Ambition gets noticed here. We're not looking for someone who simply wants to turn up, do the minimum and collect a salary. We're looking for people who want to compete, progress, earn and build a career. Tradewind Recruitment is expanding its Manchester team and we're looking for high-potential graduates and ambitious professionals who are ready to make an impact in education recruitment. No recruitment experience is required. What matters is your attitude, resilience, work ethic and ambition. You might be a great fit if you: Are naturally competitive Set yourself ambitious goals Are confident speaking to new people Don't take rejection personally Enjoy working towards targets Want uncapped earning potential Thrive in a fast-paced environment Take responsibility for your own results Want progression and responsibility Are prepared to work hard to achieve it We hire talent from all kinds of backgrounds. Our successful consultants often have experience in: Sales Estate agency Lettings Hospitality Customer service Business development Call centres Retail management Competitive sport University - particularly those who worked alongside their studies You don't need to have worked in recruitment before. You do need to understand what it means to work hard, deal with setbacks and keep pushing when things don't go your way. What does the job actually involve? Recruitment is fast-paced, commercial and highly people-focused. You'll be: Building relationships with teachers and education professionals Developing relationships with schools Making calls and generating new opportunities Growing and managing your own recruitment desk Matching educators with schools Negotiating placements Developing new business Managing your pipeline Working towards individual and team targets Becoming a specialist in your education market Some days will be challenging. You'll hear "no". You'll have deals fall through. You'll have targets to hit. But you'll also see a direct connection between your effort, your performance and your earnings. That's what makes recruitment such a rewarding career for the right person. What you'll receive £30,000 starting salary + uncapped commission from day one Year 1 OTE of £35,000-£40,000 Year 2 OTE of £40,000+ 35+ days annual leave Reduced hours during school holidays Industry-leading training Ongoing coaching and development Clear progression into senior and management positions Monthly incentives and competitions National and international reward trips A high-performance culture where achievement is recognised Why Tradewind Recruitment? For more than 25 years, we've developed a reputation as one of the UK's leading education recruitment agencies. We invest heavily in training and development because we want our consultants to build long-term careers, not short-term jobs. You'll join a team where ambition is encouraged, performance is recognised and progression is earned. This is an opportunity for someone who wants more. If you're sitting there thinking: "I know I can do more." "I want to earn more." "I want to progress quickly." "I want to be surrounded by ambitious people." Then we want to hear from you. We're hiring urgently. We're interviewing now for our Manchester team and have limited positions available. Apply today and take the first step towards a career where your ambition can directly influence your success

Job Role: National Electrical Manager Location: Nationwide Role Type: Full time, permanent Job Purpose: The National Electrical Manager will provide technical support and assistance to the Electrical Compliance of Testing & Inspection (T&I) and maintenance teams. This role will also depend on your ability to support the electrical teams and build and enhance customer relationships. You will ensure good working relationships are maintained and built upon. The role is responsible for managing the Electrical T&I contract to ensure all services are completed to the highest standard and adhere to all regulatory standards. This role will also be responsible for offering technical guidance and direction for the customer as required. A requirement to assist in the support of training and technical requirements will be required. All work will need to be completed in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and safety policy. Key Accountabilities: Strive to improve: Ensure under performance measures are understood and action plans are in place to drive improvement and consistency. Support the field technicians with on-site area meetings to harbour increased knowledge and best practice. Regularly communicate with the customer on all FM activity involving electrical strategies and agendas. Attend / hold meetings (in line with meeting schedule) with line manager to communicate and City communications. Support the Head of Compliance on all technical, people and FM process issues. Make it happen: Complete specified reports and compliance documentation and take action on any issues raised. Monthly reporting will be high the agenda. Audit FM documentation and action on any non-compliance issues. Review at least 10% of all electrical certification from both company employees and sub contractors on a monthly basis. Prioritise and drive remedial works from statutory PPM tasks and maintain records of current status of works. Deal promptly with all Help Desk calls and ensure that the issues are resolved effectively, escalating where necessary to the appropriate management level. Processing all requests using the mercury system accurately. We are One City: Provide technical support for technicians and field managers. Carry out any reasonable management request. Show you care: Comply with Health & Safety legislation and Company processes. Compliance with all of City policies and procedures. Ensure that the electrical testing programme, collation of all certifications and put in place a strong audit process. Be your best: Participate in the recruitment and selection process of technician vacancies and validation of certifications as required. Represent the company in a professional manner at all times and develop a good working relationship with the Site and Maintenance Technicians and the customer’s employees. Financial Responsibility: This role is responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer. Managing any capital plans and projects jointly with the Customer and designated Manager, ensuring they are completed to specification and within budget to optimise value and service levels. People Responsibility: Responsible for the line management of the Electrical Qualifying Supervisors. Knowledge, Skills and Abilities: Educated to GCSE / Standard Grade level as a minimum, ideally NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 2391 Inspection & Testing City and Guilds 2381 18th Edition. A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment is desirable; and PPM and compliance background. Previous experience of effectively leading and managing a team is essential. Previous experience of developing client relationships at a senior level would be advantageous. Strong PC literacy, with experience in extracting, collating and presenting performance data along with a good understanding of the CAFM systems. Strong communication skills, both written and verbal Excellent planning, organising, prioritisation and project management skills. Strong results focus, takes accountability for own performance and that of the team. Effective problem-solving and decision-making Highly flexible and self-starting. The role will have many challenges and a flexible approach will be needed. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: - 33 Days Holiday (Inc. Bank Holidays) - Private Pension - HealthShield Cashback Plan - Reclaim part of your dental/optical costs. - OneCity – Employee Discount Platform - Employee Value Awards up to the value of £250 - Access to Costco Personal Membership Subscription - Mental and Physical Health Services (Wisdom, Thrive, SkinVision) - Electric Car Scheme (Criteria Applies) - First Bus Commuter Club – Discounted Bus Travel

Senior Geo-Environmental Engineer Our Opportunity Here at Pick Everard, we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positivity are at the heart of everything we do. Were looking for a Senior Geo-Environmental Engineer to join our growing UK Environmental team based in our Manchester office. Are you looking to secure a rewarding and challenging role within a growing, innovative multi-disciplinary practice? Do you want to work within a collaborative, supportive team on a range of prestigious projects? If so, this is your opportunity to make an impact. As part of a team committed to technical excellence, collaboration and exceptional client service, youll play a key role in delivering innovative geo-environmental solutions across the North West. As an experienced Geo-Environmental specialist, youll help lead and develop our offering in this growing discipline. Youll provide technical expertise across a diverse portfolio of projects, including infrastructure, water frameworks, prestigious heritage and defence sites, while helping to shape the future of our environmental services. Key Responsibilities: Provide geotechnical and / or contaminated land advice to our multi-professional teams Work to ensure projects are delivered safely, efficiently and on time Manage site investigation contracts Design and supervise Phase 1 and Phase 2 ground investigations Undertake geotechnical design work and / or prepareGQRA and DQRA and remedial strategies Support the wider environmental team across a variety of technical projects As part of our multi-disciplinary practice, youll collaborate with talented professionals across a wide range of sectors, gaining exposure to high-profile projects that will continue to develop your technical expertise and career. Were proud to offer a supportive and inclusive culture, genuine opportunities for career progression, and the chance to influence and shape the future of our Geo-Environmental discipline. Ready to take the next step in your career from the heart of Manchester? Wed love to hear from you. About You Our ideal Senior Geo-Environmental Engineer should have: A relevant degree in Engineering, Geology, Geography or a related scientific discipline. Chartered status, or be working towards a professional qualification (e.g. CGeol, CSci, CIWEM, IEMA or ICE). Experience managing geo-environmental and ground investigation projects, including scoping, procuring and managing site investigations. Experience preparing Phase 1 Geo-Environmental Desk Studies, factual and interpretative Phase 2 Site Investigation Reports, and Ground Investigation Reports. Experience undertaking GQRA, alongside either DQRA or geotechnical design (e.g. foundation and pile design, earthworks specifications or slope stability assessments). Experience managing site investigation contractors in accordance with CDM 2015, with a sound understanding of the Principal Contractor role. The ability to mentor and support junior team members, both in the office and on site. Strong client-facing skills, with the confidence to liaise with clients, contractors and regulators. Experience preparing Construction Phase Plans and Flood Risk Assessments would be advantageous. Strong organisational skills, with the ability to manage multiple projects. Excellent written, verbal and visual communication skills. A collaborative, proactive and self-motivated approach to work. Awareness and application of relevant British Standards, including BS 5930, BS EN 1997-1 & 2 and BS 10175. Knowledge of AGS data format, OpenGround, QGIS, AutoCAD and Microsoft Office. Full UK driving licence would be beneficial as projects are across the UK. SMSTS qualification. CSCS Card. CAT and Genny training. Unsure you tick every box? We still encourage you to apply as your experience might be a great fit for this role or other opportunities in our team. About Us Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. Were committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: Agile working. Career and Professional Development. Corporate Social Responsibility opportunities. 26 days annual leave + Bank Holidays + option to buy up to 5 days additional leave. Private healthcare, life assurance and healthcare cash plan. Stakeholder pension. Professional subscriptions. Employee Discount Scheme. Eyecare Scheme. Wellbeing support and Employee Assistance Programme. Equal Opportunities As an equal opportunities employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility Were committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at Well be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid #LI-JJ1

We’re particularly interested in speaking with people who have managed technical operations within an. Operations Manager – Managed IT Services. Service desk and technical support operations.

The Group IT Service Desk Manager is responsible for the Group IT Service Desk function, taking day‑to‑day ownership of first and second‑line support delivery to all K3 Advisory Group business units with the exception of Wealth Management and Business Sales, which are supported separately. Rep

A leading IT consultancy in Manchester is seeking an IT Service Desk Manager to oversee service delivery and manage relationships with software suppliers. The ideal candidate has proven experience in IT service management, particularly in an MSP environment, and a strong understanding of cloud platf

Your main task is to support the IT Users on site. In addition, you will get in touch with employees and IT Service Desk team members in other locations in EMEA. We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the profes

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning : Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation : Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management : Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack : Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence : Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy : Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing : Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs : Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling : Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

In addition to service desk responsibilities, the role supports product testing, documentation, and RMA investigations, providing a key link between customers, engineering, and product development.

Due to continued growth, they are looking for an IT Field Engineer to join their technical team, providing a mix of on-site customer support, project delivery and remote technical assistance across a diverse client portfolio. The role combines field engineering, project work and service desk support

This is a great opportunity for someone who enjoys being hands-on with technology and working directly with people. Key Responsibilities: Providing hands-on desktop and remote IT support Supporting Windows 10/11, Microsoft 365, Teams and MFA Building, configuring and troubleshooting laptops and o

Two Service Desk Engineers are required to join a highly regarded public sector organisation with an established and supportive IT team in Manchester.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

You will be responsible for maintaining the growth of new and existing customers by taking enquires over the phone and email. Arranging stock and logistics whilst providing outstanding customer support and experience. • Deal with customer enquiries over the phone or email in a timely manner, whilst maintaining an excellent standard of customer service with our customer base., • Develop close customer working relationships with all our customers to ensure new and repeat orders and enquiries., • Communicate with depots & Suppliers for stock requirements., • Raising quotes, hire contracts, organising stock and transport to ensure a smooth process for the customer., • Process off hires and arrange transport whist communicating with the customer., • Coordinating effectively with other colleagues to ensure the customer requirements are fulfilled., • Effectively undertake 'administration duties’, • Follow company policies and procedures relating to the hire desk process., • Dealing with inbound and outbound calls, • Friendly, • Good telephone manner, • Basic computer skills, • A reliable, self-starter who is resilient and able to act under pressure Appropriate level of skills and qualifications Upholds company values and acts in the best interests Demonstrates an understanding of customer requirements and expectations Supports others and contributes to the success of the team #J-18808-Ljbffr

Go Traffic Management Limited is seeking a Fleet Controller in Worsley to join the Fleet team. The role focuses on daily management of the vehicle fleet, overseeing servicing, defects and breakdowns, and ensuring smooth operations for internal contracts. You will coordinate with vehicle suppliers, manage service requests, and track SLA performance while maintaining accurate fleet data and supporting the broader fleet desk functions. #J-18808-Ljbffr

Network Plus is seeking a Fleet Controller to join its Fleet team in managing the vehicle fleet, servicing, defects and breakdowns, ensuring SLA performance and minimal downtime. You will liaise with suppliers, update systems and support the fleet desk while maintaining a safe working environment. The role requires proactive teamwork, strong planning, excellent customer service and familiarity with fleet software; heavy and light vehicle knowledge is preferred. #J-18808-Ljbffr

Vp plc, a leading equipment rental group established in 1954, is seeking a customer service professional for the VpRS Hire Desk in Manchester. You’ll manage the full customer journey from quote to invoice, ensuring accurate pricing and timely responses to enquiries. The role emphasises high service standards, strong communication and collaboration across divisions and suppliers. You will use systems like Softco, Zendesk, CXone and G42 to process orders, track delivery and ensure margins. #J-18808-Ljbffr

Department: Finance Employment Type: Permanent - Full Time Location: Manchester, UK Reporting To: Head of Finance Systems We’re looking for a Finance Systems Analyst to take ownership of business critical applications supporting our Fund Operations and Finance teams. Initially, you’ll be the internal Product Owner and System Owner for Stavpay (accounts payable and invoice management) and Kyriba (treasury management), with the opportunity to take ownership of additional Finance and Fund Operations applications as our technology landscape develops. This is a hand on role where you’ll combine your accountancy background and passion for systems to drive our applications to be reliable, secure, appropriately controlled and fit for purpose whilst striving for their continued development. • Own the performance, service, controls and ongoing development of key Finance applications., • Manage application roadmaps, enhancements and priorities, balancing business needs, risk and cost., • Work closely with Finance, Fund Operations, Treasury and Technology to understand requirements and deliver improvements., • Act as a key escalation point for application issues, working with our IT Service Desk, Application Support teams and external vendors to resolve incidents and problems., • Manage application changes, releases and UAT, ensuring appropriate testing and governance is in place., • Monitor critical processes, integrations and automated jobs and coordinate the resolution of failures., • Ensure applications have appropriate access controls, segregation of duties, audit trails and governance. You’ll have strong experience managing business-critical Finance applications or systems, ideally within a complex organisation, with a good understanding of Finance processes and controls. You’ll also bring: • Strong practical Finance knowledge, particularly accounts payable, treasury, cash management and financial controls., • Experience owning, administering or managing Finance or operational applications., • Hands-on experience with SaaS / third-party applications, including configuration and administration., • Strong knowledge of incident, problem and change management., • Experience working within formal IT service management and change governance/CAB frameworks., • Experience managing third-party technology vendors and driving them to deliver outcomes., • Experience managing application releases, UAT and integrations., • A good understanding of application access, risk, controls and governance. #J-18808-Ljbffr

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Join Jacobs’ UK Ecology Team as an Ecologist and become part of a dynamic, forward-thinking organisation that’s making a real impact—locally and globally. We’re hiring nationwide, with opportunities available in our offices across Bristol, Birmingham, Cardiff, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle, Peterborough and Reading. Wherever you’re based, you’ll find a welcoming team and exciting projects waiting for you. At Jacobs, we don’t just offer jobs—we build careers. You’ll be joining a respected and ambitious company with a strong reputation for excellence and innovation. Our commitment to your growth is backed by • Global Career Framework – chart your path with clarity and purpose, • Chartership Academy Programme – support to achieve professional accreditation, • Employee Networks & Communities of Practice – connect with over 200 ecologists in the UK & Ireland, and 600+ globally, • A culture of collaboration and sustainability – work on projects that matter Whether you're looking to lead groundbreaking ecological assessments or contribute to shaping environmental policy, Jacobs provides the platform to thrive. Positions are available on a permanent full-time and part-time, job share or flexible basis. In this role, you’ll bring technical insight, strategic thinking, and a commitment to high-quality delivery; • Delivering some of the most challenging, diverse and innovative infrastructure projects. Presently, we are engaged on a variety of large projects including water infrastructure, highway and rail schemes, energy infrastructure for clients, • A combination desk and site-based tasks, • Using your experience in protected species survey, Ecological Clerk of Works, Environmental Impact Assessment, Habitats Regulations Assessment and/or Biodiversity Net Gain., • Working in multidisciplinary teams – quickly building rapport and trust to ensure that terrestrial ecology requirements are recognised, acknowledged and constraints acted upon., • Designing ecological monitoring programmes - developing survey programmes, leading and/or managing survey teams and being responsible for high quality data collection, • Enthusiastically leading from the front - being the first point of contact in the provision of expert advice to both clients and stakeholders., • A willingness to both learn from and mentor others – developing and sharing skills that build team and individual resilience. This will include engagement with our global communities of practice, externally facing communications (conferences, presentations, client meetings) and training events, • We offer different career pathways to suit your strengths - whether you’re motivated by line management responsibilities or prefer to focus on technical expertise, progression is supported in both routes, with management being an option rather than a requirement, • A background in terrestrial ecology with significant years relevant industry experience., • Full membership of a professional body (or experience to obtain full membership), • Experienced in running ecological inputs on medium-large scale projects., • Outstanding written and verbal skills with good attention to detail., • High level of personal responsibility., • Current and full driving licence., • A technical specialism in the field of terrestrial ecology. However, if that’s not you, but you have broad experience and ability to pick up other ecological interests quickly, we’d love to hear from you too! Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Women and Vetnet. Find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com/uk/employers/jacobs to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. • up to 10% company contribution into their pension,, • reimbursement towards relevant professional development and memberships,, • support to their local communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations,, • opportunity to buy/sell annual leave, • free employee medical cover and digital GP service, including support for obtaining formal diagnosis for ASD, ADHD and Tourette syndrome under Private Medical Insurance, • a mindfulness platform,, • dedicated Workplace Support 11 Counselling Consultations,, • confidential information & counselling service provided by Optum. Emotional Wellbeing Solutions is a free confidential information and counselling service available 24/7 via phone or online. Experienced consultants are available to discuss finance, legal, family matters and counselling can be provided for personal support,, • online demand fitness platform provided by Daily Burn,, • personalised financial planning and support provided by Origin, with 11 access to dedicated certified financial planners, • enhanced parental leave pay,, • fertility healthcare and family-forming benefit provided by Carrot. With Carrot, you can virtually chat with experts, explore educational resources, find a vetted provider, and use employer-sponsored funds to pay for care. Get support with understanding fertility health, preservation (egg, sperm, embryo), assisted reproduction (e.g., in vitro fertilisation), adoption, gestational surrogacy, donor assistance, pregnancy, menopause and low testosterone, • a free parental success solution and neurodiversity training benefit provided by RethinkCare Family. The family solution gives you and your family 24/7 access to behavioural health support tools and resources to help parents or caregivers of children raise happy, healthy and resilient children 11 digital & live support – unlimited access to Board Certified Behaviour Analysts and thousands of clinically validated audio/visual trainings, including support with ADHD & developmental disabilities, • Bridge the Gap is our parental transition programme which aims to make Jacobs employer of choice for working parents, supporting them before, during and after the life-changing milestone of becoming a parent. Bridge the Gap supports our efforts to create an environment where we can bring our authentic selves to work and achieve our full potential, • hybrid working,, • part-time roles,, • flexible working hours including compressed hours (working full time hours over fewer days),, • annualised hours contract (working a defined number of hours over a year with an estimated average weekly hour pattern), and, • desk-based only roles. Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging.Find out more about ourJacobs Employee Networks here. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit https//www.vercida.com/uk/employers/jacobs to view and access our roles. As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us and we’re keen to adapt to make every interaction even better. #J-18808-Ljbffr

Location: Wythenshawe (office based) The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Service Desk Operations Manager • Build and deliver success plans for the team, • Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI’s, • Continually assess the skill levels of the team, implementing remedial plans to enable success, • Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment, • Individual coaching sessions for excellence, • Identify and address barriers to success with individuals and the collective team, • Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve., • Contribute to operational action plans and initiatives including process and system improvements, • Articulate in providing reporting and analysis of the teams performance, • Effective management of competencies for both self and the team, • Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Service Desk Operations Manager, • Evidence leading a contact centre team to success, • Experience of delivering against metrics, • Experience of positively influencing growth and improvement with individuals, • Experience of different sales and coaching methodology, • Proven track record of analytical and reporting skills, • Excellent time and task management Please follow the link to apply for this Service Desk Operations Manager role based in Wythenshawe. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e‑mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e‑mail. #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. This range is provided by Candour. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Candour • Comprehensive internal and external training & progression plan from day one, • Flexible weekly early finish or late start, • Extended Lunches for well being, • Regular promotions and achievers' meals/celebrations, • Team holiday incentives, • City centre gym membership fully paid, • 25 days holiday, birthday off & WFH options after probation, • Increased Holidays with every year at Candour, • Sabatical after 5 years service, • Access to market-leading tech and a full home setup, • Company pension scheme, • Awesome Manchester city centre office with access to spaces across the UK, • Friendly team culture; competitive, supportive, and driven to see each other succeed, • Accelerated career growth while always having opportunities to upskill, • Opportunity to be a leader in the business within the next 12 - 18 months We’re a dedicated tech recruitment agency founded in 2014 by directors with over 40 years’ combined experience. We’ve taken the best bits of big agency life and left the rest behind. We’re professional but never pretentious. We’ve expanded into a bigger office in Manchester city centre, and we’re growing again on the back of our continued success in 2025. Our culture is friendly, open, and collaborative. We work hard and celebrate success. We’re hiring experienced recruiters looking to take the next step in their careers. People who want to accelerate their earning potential and career progression in an environment which celebrates wins, supports hard work, and thrives on teamwork. You’ll benefit from a warm desk with existing clients and candidates, access to top-tier tools, and the autonomy to grow your desk with real earning potential and career progression. We want to hear from you whether you’re just starting or looking to accelerate your recruitment career in a high-performing, collaborative environment. You’ll receive in-depth training, 1-to-1 mentoring, external training support and a clear development plan. We understand that no matter what level you are at, there is always more to learn to develop yourself. You’ll be supported every step of the way by experienced managers and directors. Lastly, individuals who want to excellerate their careers. we are looking for indivudals who want to play a vital part in being a senior member of our team moving forward and have a real say in Candour moving forward. • A proven track record in recruitment (ideally within tech), • A proven track record in a 360 recruitment role, • A competitive mindset and strong drive to succeed, • Great communication and relationship-building skills, • Resilience: recruitment is a rollercoaster, and we value perseverance, • Organisational skills: managing multiple candidates and clients is key, • Adaptability: we’re fast-paced and ever-evolving If you're excited by the opportunity to grow in a business that will invest in you, we’d love to hear from you. Mid-Senior level Full-time Sales and Consulting Staffing and Recruiting Referrals increase your chances of interviewing at Candour by 2x #J-18808-Ljbffr

Razorblue Group is seeking a Senior Infrastructure Engineer to join our growing IT team. You will resolve monitoring issues, ensure stable core infrastructure and hosting platforms, and support delivery alongside the Cloud & Infrastructure Team Leader. You will mentor Service Desk engineers, provide high-level infrastructure support, and contribute to disaster recovery and upgrade projects to keep clients resilient. "Hybrid" working is offered post-probation with career growth opportunities. #J-18808-Ljbffr

Are you an experienced Receptionist with an Enhanced DBS who enjoys helping people and providing an excellent front-of-house service? A well-established, values-led organisation is looking for a friendly and professional Receptionist to join their team on a temporary basis. This is a rewarding opportunity for someone who is approachable, empathetic and confident dealing with people face to face. As a Receptionist, you'll provide a professional reception and administration service, dealing with visitors, service users and colleagues while ensuring queries are handled efficiently and professionally. Due to the nature of the role, an Enhanced DBS check is required, with an existing DBS on the Update Service being highly advantageous. • Welcoming visitors and service users and providing a friendly first point of contact, • Answering and directing telephone calls and taking accurate messages, • Dealing with day-to-day queries and providing appropriate support, • Responding to enquiries via telephone and email, • Providing general reception and administration support, • Maintaining a professional and welcoming reception environment, • Liaising with colleagues to resolve queries and ensure a smooth service, • Handling information appropriately and maintaining confidentiality, • Using your initiative to resolve issues and provide a positive customer experience, • Previous experience as a Receptionist, Front of House Receptionist, Front Desk Receptionist, Office Administrator, Customer Service Advisor or Administrator, • Previous reception or administration experience is essential, • Excellent communication and interpersonal skills, • Friendly, approachable and empathetic personality, • Confident dealing with people face to face, • Strong customer service and problem-solving skills, • Good organisational skills and attention to detail, • Comfortable working independently and using your own initiative, • Understanding of confidentiality and safeguarding, • An existing DBS would be advantageous, ideally registered on the Update Service, • Willingness to undergo an Enhanced DBS check and police background check, • £13.45 per hour, • Monday to Friday, 9:30am - 1:30pm, • 20 hours per week, • Temporary assignment until the end of October, • Weekly pay, • Free parking, • Paid annual leave (accrued), • Supportive working environment, • Opportunity to work for a values-led organisation #J-18808-Ljbffr

Date: 2026-09-25T00:00:00 Location: Manchester Region: Greater Manchester Country: GB Postal Code: M2 5 Application Deadline: 2026-10-23T14:04:14.803 We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments - no matter how big or small - can be traced back to an idea's single spark. It's that spark - that inner drive - that sets our people apart from our competitors. It enables us not just to pull off game-changing feats but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more, and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com. Location: Leeds / Halifax / Manchester (Hybrid mode at client location) The Support Team Lead is responsible for the day-to-day management of operational support activities, ensuring incidents, service requests, and user queries are handled efficiently and within agreed service levels. The role focuses on queue management, workload prioritisation, work allocation, escalation management, and driving timely resolution of support issues across the team. • Monitor and manage support queues, ensuring incidents and requests are prioritised and progressed in line with SLAs., • Assign work across the support team and track delivery to ensure timely resolution of tickets., • Act as the primary point of contact for escalations, coordinating resolution activities across multiple teams., • Conduct regular reviews of ticket backlogs, ageing incidents, and outstanding actions., • Follow up with engineers, suppliers, and stakeholders to ensure issues are progressed and resolved., • Produce operational reporting on queue health, service performance, risks, and trends., • Identify recurring issues and drive service improvements to reduce incident volumes and improve user experience., • Support resource planning, workload balancing, and prioritisation of operational activities., • Maintain support procedures, knowledge articles, and operational documentation., • Build strong working relationships with business stakeholders, technology teams, and service management functions., • Experience leading or coordinating a technical support, service desk, application support, or operational support function., • Strong incident, request, and problem management skills., • Experience managing support queues, assigning work, and tracking delivery against service levels., • Knowledge of ITIL service management practices., • Excellent organisational, stakeholder management, and communication skills., • Exposure to Identity and Access Management platforms such as SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) would be beneficial but is not essential. This role is primarily focused on operational leadership and service management rather than deep technical administration of the SailPoint platform. A supportive, diverse, and global team with a brilliant culture. Competitive compensation and benefits that include vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land. Great opportunities to make the role your own, upskill yourself, and get involved with exciting projects. Total Wellbeing is our focus. Alongside your professional excellence, you can join like-minded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks - Engagement Champion to name a few. To know more about us visit - www.hcltech.com For more information on how we process your personal data, please refer to HCLTech's Candidate Data Privacy Notice. #s1-Gen We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments -no matter how big or small -can be traced back to an idea's single spark.It's that spark -that inner drive -that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title: Support Team Lead - IAMLocation: Leeds / Halifax / Manchester (Hybrid mode at client location) Job Summary- Support Team Lead - Identity & Access Management (IAM)The Support Team Lead is responsible for the day-to-day management of operational support activities, ensuring incidents, service requests, and user queries are handled efficiently and within agreed service levels. The role focuses on queue management, workload prioritisation, work allocation, escalation management, and driving timely resolution of support issues across the team. Key ResponsibilitiesMonitor and manage support queues, ensuring incidents and requests are prioritised and progressed in line with SLAs.Assign work across the support team and track delivery to ensure timely resolution of tickets.Act as the primary point of contact for escalations, coordinating resolution activities across multiple teams.Conduct regular reviews of ticket backlogs, ageing incidents, and outstanding actions.Follow up with engineers, suppliers, and stakeholders to ensure issues were progressed and resolved.Produce operational reporting on queue health, service performance, risks, and trends.Identify recurring issues and drive service improvements to reduce incident volumes and improve user experience.Support resource planning, workload balancing, and prioritisation of operational activities.Maintain support procedures, knowledge articles, and operational documentation.Build strong working relationships with business stakeholders, technology teams, and service management functions. Required ExperienceExperience leading or coordinating a technical support, service desk, application support, and operational support function.Strong incident, request, and problem management skills.Experience managing support queues, assigning work, and tracking delivery against service levels.Knowledge of ITIL service management practices.Excellent organisational, stakeholder management, and communication skills.Exposure to Identity and Access Management platforms such as SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) would be beneficial but is not essential. This role is primarily focused on operational leadership and service management rather than deep technical administration of the SailPoint platform. BenefitsA supportive, diverse, and global team with a brilliant culture.Competitive compensation and benefits that includes vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land. Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks - Engagement Champion to name a few. To know more... etc. #J-18808-Ljbffr

The Deskside Support Analyst is responsible for providing priority support for escalated end user issues as part of a team of Deskside Analysts. Looking for a role that will to build upon your IT support experience or to take the next step from a Service Desk or Junior IT Support position into a han

Job Title: Recruitment Consultant (360) Industry: Food Manufacturing Location: Manchester City Centre Salary: £30,000 - £35,000(DOE) + Uncapped Commission + Bonuses Work Type: Hybrid (Tuesday & Friday WFH) Hours: Monday Thursday 8:30am-5pm, Friday 8:30am-3pm Dunraven Recruitment is a specialist permanent recruitment business focused on the Food & Beverage Manufacturing Industry. We provide a specialist recruitment service across a wide range of functions, including Engineering & Maintenance, Technical, Quality, Production, Operations, Supply Chain & Logistics, NPD, Commercial & Sales, Finance, HR and Senior Management. We are a growing business with ambitious plans for expansion, and this is an exciting opportunity to join us at an early stage of that growth. You will have the opportunity to join a new business from the ground up, build your own client and candidate network, develop your market and play a genuine role in shaping the future of the company. • Competitive basic salary with regular salary reviews, • Excellent commission and bonus structure, • Quarterly performance bonus, • Annual performance bonus, • KPI/ Activity Bonuses, • Additional percentage of billings above annual target paid at year end, • 28 days holiday + bank holidays, • 1 additional holiday day for every completed year of service (30 Max.), • Clear and achievable career progression, • Opportunity to progress into senior, management and leadership positions, • Opportunity to build and develop your own specialist desk, • Opportunity to have a genuine influence on the growth and development of the business, • Support, training and development, • Manage the full 360 recruitment process from business development through to placement, • Develop new business and generate new client relationships, • Manage and develop existing client accounts, • Build and maintain a strong candidate network within the Food Manufacturing sector, • Conduct candidate interviews and screening, • Manage candidates throughout the recruitment process, • Arrange interviews and manage client/candidate feedback, • Negotiate offers and manage the process through to successful placement, • Develop long-term relationships with clients and candidates, • Conduct outbound business development calls, • Arrange client meetings and develop new Terms of Business, • Maintain accurate records and activity on the recruitment system, • Work towards agreed individual billing and performance targets, • Take ownership of your own recruitment desk and specialist market, • Minimum 2 years' recruitment experience, • Proven experience working as a 360 Recruitment Consultant, • Minimum 2 years' experience recruiting within Food Manufacturing, • Experience in both business development and candidate delivery, • Proven ability to develop and maintain client relationships, • Confident making business development calls and winning new clients, • Strong candidate management and delivery skills, • Excellent communication and interpersonal skills, • Commercially driven and motivated by earning potential, • Target-driven and able to demonstrate a successful billing track record, • Highly organised with the ability to manage multiple vacancies simultaneously, • Ability to work independently and take ownership of your desk, • Must be within a commutable distance of Manchester City Centre #J-18808-Ljbffr

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility. End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication, and the ability to operate within established processes and procedures. Office attendance – 5 days per week. • Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff., • Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice services., • Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information and explanation to end users on problem resolution., • Keep end user updated on the status of open trouble tickets and expedite more complex problems to EUS Support II engineers or other support teams., • Continuously update problem tickets including call notes with status and categorization changes., • Responsible for the administration of the following end user support functions:, • Physical and virtual desktop environments (Citrix preferred), • Telephone systems (RingCentral preferred), • Remote desktop access, • Mobile end points (IOS environment), • Incident management / Understanding of SLAs, • IT Equipment moves and setups within the business (Desk moves, office setups and decommissions), • Windows 11, • Active Directory (Basic knowledge & Awareness), • Group Policy (Basic knowledge & Awareness), • Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment., • Asset and license tracking (via CMDB), • Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools., • A good understanding of assigned technology platforms including Citrix, VMware, V‑Sphere, Microsoft Windows, Active Directory/Azure, Intune, Office products, installed application software and management utilities, desktop and laptop., • Excellent organizational skills. Ability to manage time well in a fast‑paced environment, prioritizing incidents & tasks frequently., • Good understanding of mobile device management technologies and industry accepted security policies., • Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors., • Effective customer service skills., • Excellent problem solving, diagnosing and troubleshooting skills., • Solid ITSM experience utilizing ServiceNow or similar tool., • Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered., • 5+ years of experience in End User Support., • Experience in supporting VIPs and providing white glove IT services is required. #J-18808-Ljbffr

Menzies is seeking an IT Security Analyst to join our team in either Woking (Surrey area) or Manchester. You will support the IT Security Operations team, responding to alerts from our external SoC and monitoring alerts from internal platforms. You’ll also work on improving configurations to bolster security and collaborate with Operations and Service Desk to resolve security-related issues. You’ll need to be well-organised, curious, and comfortable following and enforcing processes, and you #J-18808-Ljbffr

Location: Manchester Head Office 5 days on site Permanent Looking for a Service Desk Analyst with strong customer Service experience within a Product/Manufacturer organisation (electronics, AV, or IT equipment) The Technical ServiceDesk Analyst contributes to the delivery of a high-quality, structured, and customer-focused service desk experience. Dealing with Technical tickets from customers Working as part of the Support Team, the role supports the ongoing development and optimisation of the desk software applications and tools, ensuring workflows, categorisation, automation, and reporting continue to meet operational needs. In addition to service desk responsibilities, the role supports product testing, documentation, and RMA investigations, providing a key link between customers, engineering, and product development. This ensures fast, accurate support, robust product validation, and continuous improvement across product life cycle. • Act as a first point of contact for technical enquiries via service desk software applications and tools, delivering professional, calm, and solution-focused communication., • Triage new tickets by gathering essential information, assessing severity, and categorising issues accurately., • Provide structured troubleshooting of products, including configuration, installation, firmware updates, and AV/UC system integration., • Resolve issues at first line where possible using internal knowledge, documentation, diagnostic tools, and established problem-solving methods., • Escalate complex cases with clear, complete notes to ensure seamless handover and continuity., • Maintain high standards of ticket hygiene, including timely updates, accurate categorisation, structured notes, and clear closure summaries., • Identify recurring issues and contribute to internal knowledge base articles, troubleshooting guides, and best-practice documentation., • Support customers with product setup and system integration to ensure optimal performance of solutions., • Contribute to the maintenance and optimisation of workflows, triggers, automation rules, SLAs, and ticket categories., • Work collaboratively with leadership and colleagues to refine service desk processes, ensuring efficiency, clarity, and consistency., • Support engineering and operations teams to ensure service desk tools align with new product lines, updated processes, and emerging support requirements., • Assist in monitoring system performance, ticket trends, and reporting accuracy, providing input on improvements based on data insights., • Support integration of service desk software applications and tools with other SY systems where beneficial (eg, CRM, documentation repositories)., • Provide guidance to colleagues on best-practice use of service desk tools., • Experience in a ServiceDesk and technical support, (electronics, AV, or IT environment), • Excellent customer service experience, • Strong diagnostic and analytical skills, with the ability to break down complex technical issues into clear steps., • Ability to communicate technical information clearly and confidently to both technical and non-technical audiences., • Familiarity with ticketing systems and service desk tools., • Experience writing technical documentation, manuals, or structured guides., • Comfortable working across multiple workstreams and managing priorities in a fast-moving environment., • Ability to work hands-on with hardware, tools, test equipment, and diagnostic software. #J-18808-Ljbffr

Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: • Finalists for Best In-House HR Team and Excellence in HR – CIPD HR Wales Awards 2024, • Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability – Cardiff Life Awards 2024, • Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) – Cardiff Life Awards 2024, • Highly commended for Skills Development – IOD Wales Awards 2024, • Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation – Recruiter Awards 2024, • Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) – Fintech Wales Awards 2024, • Finalists for Best Technology (Checks Direct) – EntreConf Awards 2024, • Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award – Lloyd’s Bank British Business Excellence Awards 2024, • Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) – TIARA Awards 2024, • Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year – Cardiff Business Awards 2024, • Finalists for Business Services Business of the Year and Employer of the Year – South Wales Business Awards 2024 Job Purpose: To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers Main Duties: • To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated are of responsibility, • Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations., • Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations., • Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time., • Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training., • Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise., • Prepare suitable quality CVs and profiles for all supply staff seeking long-term work., • Monitor & liaise with Area Manager re reports affecting own geographical areas., • To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance., • Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals., • To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in ‘charge of supply’, the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads)., • Such other tasks as are delegated by your Area Manager, • In busy periods, assist other account managers to fill bookings Main Responsibilities: • Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and always being open and honest, • Responsible for compliance with all relevant legislation, and processes, policies, and procedures, • Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job, • Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required, • Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit, • Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company, • Responsible for delivering exceptional levels of customer service; both to internal and external customers, • Responsible for communicating with people in a respectful, courteous, and professional manner always Knowledge, skills and experience: • Previous experience in a recruitment or sales background, • Good market knowledge e.g. funding opportunities, PSL, • High knowledge of REC Code of Conduct, • Excellent knowledge of the recruitment process, • Full understanding of desk revenue generated as per set budget GP for individual desk, • Strong knowledge of the AWR legislation with the ability to manage AWR compliance, • Able to make decisions using available data and information, • Excellent time management skills – ability to plan and prioritise workload, maximising productivity, • Efficient user of RDB, Swyx and Teams, • Ability to build and maintain information bank, • Ability to promote services making high quality sales, • Ability to market through social media, • Excellent knowledge of child safeguarding Personal Qualities: • Able to communicate clearly and accurately with people at all levels, • Able to develop effective working relationships, • Able to effectively solve problems, • Able to maintain the highest levels of confidentiality and data security, • Able to remain positive and enthusiastic if working under pressure, • Able to work as part of a team, • Able to work independently, • High levels of accuracy and attention to detail, • Highly organised, • Self-motivated and self-reliant What we offer: • A flexible working environment, with the opportunity for hybrid working, • Health Cashback scheme, • Life Assurance of 4 x salary, • Pension Salary Sacrifice Scheme, • A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years’ service), • Opportunity to purchase additional annual leave through salary sacrifice, • A day off for your birthday, • A Giving Back day – to offer your services to the local community, • Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria), • Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria), • Opportunity to join our 3% interest Christmas savings scheme, • Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business, • Regular social, health and well-being events #J-18808-Ljbffr

The Senior Resource Manager is responsible for overseeing Clio Operate’s overall resource demand, scale, and utilisation across all regions (EMEA, NAMER, and APAC), covering internal and partner services teams, ensuring optimal staffing for the sales pipeline, partner pipeline, Customer Success Initiatives, and Service Desk elements. This role involves strategically managing resource supply and demand through continuous monitoring of utilisation, forward planning, and proactive capability development to maximise profitability and efficiency. • Resource Planning and Allocation: Review the demand view weekly in conjunction with the Professional Services (PS) leadership team, sales, and Customer Success, identifying gaps in service demands. Strategically position demand to the right resourcing groups. Assign the right people with the right skills to projects based on availability (Resource Allocation & Scheduling). Resolve scheduling bottlenecks and negotiate priorities between project managers (Conflict Resolution). Monitor the utilisation of all internal, partner, and contractor staff across EMEA, NAMER, and APAC continuously, and move identified capacity to appropriate opportunities within PS, Customer Success (CS), Partners, or clients., • Forecast future staffing needs (Capacity Planning) and forward plan resource supply to ensure people are in place ahead of time based on forecasted demands., • Talent and Capability Management: Define regional role requirements for sustained demands by working with capability leads (Solution Architecture, Solution Consultants, Technical, Customer Success, and Project Managers) across EMEA, NAMER, and APAC, and secure approvals to create hiring demand. Work with partner organisations or contractor hire teams across all regions (EMEA, NAMER, and APAC) for tactical resource augmentation, ensuring seamless integration with internal staff capability plans. Work with the Training Manager to ensure new hires, based on their roles, have their training planned and scheduled. Ensure role competency frameworks are maintained and monitored in conjunction with capability leads. Using the role competency framework, conduct regular Skill Gap Analysis to identify gaps in team expertise and collaborate with capability leads to establish upskill plans. Identify resources requiring further training to upskill, and take appropriate actions to facilitate their knowledge upskills. Oversee the tracking of training progression and ensure resources are reaching the expected level of competency. Work with hiring managers to ensure internal hires arrive on time and have learning pathways agreed and planned with training managers. Ensure internal and partner resources who have undergone training have appropriate project opportunities to upskill., • Performance Monitoring and Reporting: Track billable hours and resource usage to maximise profitability (Utilisation Monitoring). Track non-billable hours and resource usage to provide data into cost to server per customer Provide data to senior management regarding resource utilisation and project status (Performance Reporting)., • Experience: At least 5 years of experience in project management, resource planning, or consulting, specifically within a large and complex Professional Services organisation., • Strategic Thinking: Ability to align team capacity with long-term business goals., • Analytical Skills: Proven ability to analyse data for forecasting and optimisation., • Communication: Excellent negotiation and interpersonal skills for coordinating with teams and stakeholders., • Technical Proficiency: Proficiency in resource management software and project management tools. Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: • Competitive, equitable salary, • Clio offers a flexible hybrid work environment, • 25 days holiday + bank holidays, • Private Healthcare with Life Insurance & Critical Illness cover, • Pension contribution, • Professional development and growth options, • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £64,900 to £87,900 GBP. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile. We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. We only communicate with candidates through official @clio.com email addresses. Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges. Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers. #J-18808-Ljbffr

Sitting within the Infrastructure practice, the 2nd Line Engineer is a vital member of LIMA’s Service Desk team, actively engaging with customers and taking ownership of technical issues. This individual can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality service while maintaining strong communication and a customer-focused approach. • Manage incidents from customers and LIMA’s hosted environment on a priority basis and provide the highest standards of professionalism and skill, in order to resolve customer issues efficiently and accurately., • Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s., • Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset, • Provide a knowledgeable point of technical escalation relating to your skillset and assist our CSMs, who are aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties., • Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments., • Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process., • Align to the On-Call rota as an escalation engineer that will support LIMA customers outside of standard business hours and weekends in a 1-week-in-4 rota., • Proven experience with technical accreditations and demonstrable expertise in supporting and troubleshooting infrastructure solutions across a range of technologies, including NetApp FAS, AFF, and E-Series storage; VMware and Hyper‑V hypervisors; Veeam Backup & Replication, Commvault, Rubrik, and Datto backup solutions; Cisco UCS, Dell PowerEdge, and HP ProLiant hardware; cloud platform administration; and monitoring and observability tools such as LogicMonitor and Zabbix., • A demonstrably good troubleshooting methodology, • A good communicator at a technical and non-technical level in written and oral forms, • An understanding of Risk/Impact of changes made to customer environments, • Experience managing your own time and responsibilities whilst keeping to strict customer SLA’s, • Good time recording and record keeping, maintaining customer information, • Experience in working alongside service departments within the standard ITIL framework, • Certifications in the aforementioned technologies, • Certified to ITIL Foundation or higher, • Experience delivering backup and disaster recovery planning, testing and improvements, • Experience in completing Root Cause Analysis documents, post-incident At LIMA, we help organisations achieve their ambitions through insight‑led technology strategy and managed services that enhance resilience, drive performance, and support sustainable growth. But we know that our success is powered by our people. We’re proud to be a Great Place to Work company for the second year running, and our team consistently tells us that the people are the best thing about working here. We recognise and reward the hard work of our colleagues with competitive salaries, professional development opportunities, wellbeing support and a strong benefits package. #J-18808-Ljbffr