Part time communications jobs in SwintonCreate job alerts

About Us \n We’re Tangerine – a team of 100+ content creators, digital planners, strategists, designers, creatives and consultants who help brands solve problems, think differently and truly connect with people. \n Our vision is simple: \n To be the specialist communications agency top brands want to work with — and the place the most talented people want to work for. \n Culture sits at the heart of how we do that. We’re passionate about delivering meaningful, standout work and we empower our people to think freely, push creativity and continually test, learn and grow. That means clients get the results they want — and our people get to show just how talented they are. \n And as the first majority employee-owned agency in the UK, everyone at Tangerine has a real say in how our business is run. We invest in wellbeing, learning and internal initiatives that help people thrive - and it’s one of the reasons people choose to stay and build their careers with us. \n Role Overview \n We are looking for an experienced People Manager to join us on a 12-month maternity cover, and we welcome applications from candidates seeking either full-time or part-time opportunities. \n This is a hands-on, high-impact role for someone who can keep the People function moving with clarity, pace and care. You’ll take ownership of the employee experience, supporting the ongoing learning, development and engagement of our teams, while providing operational leadership across core People activities. \n Working closely with managers and employees across the business, you'll help maintain momentum on our People roadmap, ensuring continuity, consistency and a great experience for our people throughout the maternity cover period. \n Key Responsibilities: \n\n • Provide operational leadership for the People & Performance function, ensuring continuity, accountability and effective decision-making throughout the maternity cover period.\n, • Lead the delivery of the People & Performance roadmap, translating strategic priorities into practical, measurable outcomes across the business.\n, • Act as a trusted partner to leaders and managers, providing expert guidance on employee relations, organisational challenges and people-related decision making.\n, • Oversee complex employee relations matters, ensuring risks are managed appropriately and outcomes align with both employment law and company values.\n, • Maintain People governance, policies and compliance activities, ensuring frameworks remain effective, legally compliant and reflective of Tangerine's culture.\n, • Ensure the effective operation of People systems, reporting and data management, using insight and metrics to support informed business decisions and identify opportunities for improvement.\n, • Oversee recruitment operations and workforce planning activity, ensuring an efficient, high-quality candidate and hiring manager experience.\n, • Drive the delivery of learning, development and capability-building initiatives that strengthen manager effectiveness and support business performance.\n, • Oversee Tangerine's reward, recognition and benefits framework, ensuring a consistent, engaging and commercially effective approach that supports employee wellbeing, retention and employer brand.\n, • Champion continuous improvement across People processes, systems and ways of working, identifying opportunities to enhance efficiency, scalability and employee experience.\n, • Maintain momentum on key People initiatives, ensuring agreed objectives and priorities are delivered effectively during the maternity leave period.\n\n How you will work: \n\n • Be visible, approachable and responsive for managers and employees across the business.\n, • Work closely with the P&P Partner so that operational activity, business partnering, engagement, performance and talent priorities stay connected.\n, • Collaborate with senior leaders to maintain a people-focused culture and support the ongoing employee experience.\n, • Bring structure and pace to day-to-day delivery while remaining flexible to changing business needs.\n\n Experience: \n\n • A degree or equivalent qualification in Human Resources Management\n, • Solid generalist experience in HR\n, • Experience of managing and leading a HR function\n, • Sound employment law knowledge\n, • Excellent organisational skills and the ability to prioritise own workload\n, • Line management experience is beneficial\n\n Schedule: \n\n • We are open to full-time and part-time applicants\n, • Hybrid working\n\n What we offer: \n\n • A healthy annual training budget\n, • 25 days annual leave + your birthday off\n, • Wellbeing day off once a quarter\n, • Late start/early finish once a quarter\n, • Health Insurance\n, • Contributory pension scheme\n, • Regular socials\n, • Charity fundraising events/activities\n\n Open to all \n We are committed to fostering a diverse and inclusive workplace were everyone can thrive and help enhance the way we work through their unique perspectives and experiences. \n Please get in touch to discuss any assistance you may require with our application process. \n Direct Applicants only. Send your CV and salary expectations and we’ll be in touch.

An established insurance broker based in Manchester is seeking a motivated individual to join their team as an Account Handler. This role is key to supporting the New Business team and Account Executives in delivering exceptional service to new and existing clients. \n \n The successful candidate will play a vital role in ensuring efficient and timely processing of client documentation, managing communications, and supporting colleagues to exceed targets - all while adhering strictly to FCA regulations. \n \n Responsibilities of the Account Handler role: \n\n • Provide outstanding customer service, managing client communications via email, phone, and letters promptly and professionally.\n, • Prepare and issue accurate quotations, renewal reports, presentations, and other client and market documentation.\n, • Maintain up-to-date electronic client files and internal systems with accurate risk information.\n, • Complete onboarding checks and process new business, renewals, mid-term adjustments, and insurer liaison in line with compliance requirements.\n, • Issue insurance documentation within deadlines, manage debt collection, process payments/refunds, and resolve account queries.\n, • Use task management tools to track work, and follow all company and FCA policies, completing required training on time.\n\n \n What we are looking for: \n\n • Proven experience in all commercial insurance products\n, • Strong knowledge of Microsoft Word, Outlook, Excel, and Teams.\n, • Experience using Acturis is highly desirable.\n, • Familiarity with FCA regulations and compliance standards.\n, • Excellent written and verbal communication skills.\n, • Ability to work proactively and as part of a team.\n, • Strong organisational skills with the ability to manage priorities.\n, • Experience in client service or support roles within insurance is preferred.\n, • Previous experience working under delegated authority facilities is beneficial.\n, • CII qualifications or the desire to work towards them are advantageous.\n\n \n Benefits of the Account Handler role: \n\n • Salary of £34,000 – £36,000\n, • 25 days annual leave, plus bank holidays\n, • Hybrid working available (2 days in office)\n, • Company pension contributions\n, • Private medical cover\n, • Access to discounted technology, including watches, phones, tablets and more\n, • Reduced gym membership\n, • Travel passes and a range of additional perks\n\n \n This is an excellent opportunity for a detail-focused individual who is eager to develop a career in insurance support within a reputable and professional broker. \n \n Ready to take the leap? \n If you're interested in the Broker Support opportunity, we'd love to hear from you! Apply with your CV today and take the first step towards a fulfilling career. \n \n For more information, please contact one of our specialist consultants and quote job reference NJR16892.

Role: Public Law Paralegal \n Duncan Lewis Solicitors is seeking a motivated and talented Public Law Paralegals to join our highly regarded Public Law Department in Manchester. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. \n Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." \n Our Public Law team is recognised by The Legal 500 as a "dynamic team" that is "exceptional in ability and reach." Ranked and recommended for its excellence nationwide, the department acts on both publicly funded and private matters, specialising in judicial review, civil liberties, human rights, and challenges against public bodies including the Home Office, HMRC, local authorities, and the NHS. The team has a strong track record of securing emergency relief, pursuing landmark cases through the higher courts, and representing vulnerable and marginalised individuals in matters that shape legal precedent and drive meaningful change. \n Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to develop your expertise alongside experienced Public Law practitioners committed to achieving the best outcomes for clients. Duties and responsibilities\n As a Public Law Paralegal, you will support the Public Law team in managing a broad range of challenging and rewarding matters. \n Key responsibilities will include: \n\n • Reporting directly to the Department Director and supervising solicitors.\n, • Assisting with public law casework, including Judicial Review matters.\n, • Taking instructions from clients and preparing cases.\n, • Drafting legal documents, witness statements, applications and correspondence.\n, • Preparing and managing funding applications to the Legal Aid Agency,\n, • Preparing applications (incl drafting application forms, index of documents and letters of representations)\n, • Preparing court bundles and supporting documentation.\n, • Undertaking legal research and preparing case summaries.\n, • Attending conferences and client meetings where required.\n, • Maintaining accurate time recording and file management procedures.\n, • Ensuring compliance with regulatory and departmental requirements.\n, • Providing excellent client care with a professional, proactive and empathetic approach.\n, • Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly\n, • Ensuring compliance with file management.\nExperience and qualifications\n The successful candidate will demonstrate a genuine interest in Public Law and a commitment to delivering exceptional client service. \n Essential requirements include: \n\n • A strong academic background with a Law degree.\n, • Previous legal experience as a Paralegal, Caseworker or Legal Assistant.\n, • Experience or strong interest in Public Law and Judicial Review matters.\n, • Excellent legal research, drafting and analytical skills.\n, • Strong organisational and time management abilities.\n, • Excellent written and verbal communication skills.\n, • Ability to work independently and as part of a team.\n, • Professional, motivated and client-focused approach.\n, • Business acumen and the ability to market the Company\n, • Excellent communications skills to work effectively with all types of people\n, • Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance\n, • Strong IT skills, including Microsoft Office and document management systems.\n\n Benefits\n We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: \n\n • Competitive salary with structured pay review process\n, • Company pension scheme\n, • 22 days annual leave, increasing with length of service\n, • Additional birthday leave*\n, • Occupational sick pay*\n, • Payment of practising certificate and relevant professional membership fees*\n, • Access to extensive e-library resources and training webinars\n, • Employee Assistance Programme (EAP) and wellbeing support\n, • Employee referral scheme\n, • Eye care vouchers\n, • Enhanced family-friendly benefits*\n, • DBS checks paid by the Company\n, • Flexible and hybrid working options, including part-time arrangements where appropriate\n, • Support for solicitor qualification and SQE1 examinations*\n, • Clear career progression opportunities\n, • Support for industry recognition, awards, and professional profile development\n, • Company Medical Cash Plan*\n\n *Subject to eligibility and Company policy. Company culture\n At Duncan Lewis, we are committed to excellence, diversity, and social justice. Our teams work on matters that have a genuine impact on people's lives, often representing vulnerable individuals and holding public bodies to account through expert legal representation. \n We foster an inclusive and collaborative working environment where talent is recognised, professional development is encouraged, and employees are supported to achieve their full potential. With award-winning training, clear progression pathways, and a strong commitment to diversity and inclusion, Duncan Lewis offers an exceptional platform for building a successful legal career. \n Join a firm where your contribution matters and where you can help give people a voice.

Role: Children Paralegal \n Duncan Lewis Solicitors is seeking a motivated and talented Child Care Paralegal to join our highly regarded Child Care Department. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. \n Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." \n Our highly specialised Child Care Department is recognised by The Legal 500 as "an extremely knowledgeable and hugely capable child care team" and is ranked for its expertise across all aspects of child care law. The team represents children, parents, guardians and family members in a broad range of matters, including care proceedings, adoption, surrogacy, co-parenting arrangements and international child issues. The department is distinguished by its exceptional accreditations, with many team members holding Law Society Children Panel membership and membership of the Association of Lawyers for Children, and Duncan Lewis being one of the few firms in the UK on the Lord Chancellor's International Child Abduction and Contact Unit (ICACU) referral list. \n Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to work alongside highly regarded specialists on complex and often high-profile cases that make a real difference to children and families. \n Duties and responsibilities \n As a Children Law Paralegal, you will play a key role in supporting clients across a broad range of child care matters, assisting children, parents, guardians and family members through complex and often sensitive proceedings while helping to achieve the best possible outcomes for those involved. \n Key responsibilities will include: \n\n • Report directly to Department Director\n, • Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients’ needs\n, • Assisting with casework including dealing with a range of public and private children cases including child abduction; child protection issues; special guardianship and adoption matters as well as undertaking your own advocacy\n, • Attending clients, taking instructions and preparing cases\n, • Dealing with correspondence\n, • Maintaining accurate time costing procedures\n, • Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly\n, • Ensuring compliance with file management\n\n Experience and qualifications \n The successful candidate will demonstrate a genuine interest in Children Law and a commitment to delivering exceptional client service. \n Essential requirements include: \n\n • A strong academic background with a Law degree\n, • Demonstrate passion and experience in a broad range of publicly funded Child Care Law\n, • Legal experience as a Child Care Paralegal/Advisor\n, • Clear understanding and application of Children Laws\n, • Excellent legal research, drafting and analytical skills.\n, • Strong organisational and time management abilities.\n, • Excellent written and verbal communication skills.\n, • Ability to work independently and as part of a team.\n, • Professional, motivated and client-focused approach.\n, • Business acumen and the ability to market the Company\n, • Excellent communications skills to work effectively with all types of people\n, • Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance\n, • Strong IT skills, including Microsoft Office and document management systems.\n\n Benefits \n We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: \n\n • Competitive salary with structured pay review process\n, • Company pension scheme\n, • 22 days annual leave, increasing with length of service\n, • Additional birthday leave*\n, • Occupational sick pay*\n, • Payment of practising certificate and relevant professional membership fees*\n, • Access to extensive e-library resources and training webinars\n, • Employee Assistance Programme (EAP) and wellbeing support\n, • Employee referral scheme\n, • Eye care vouchers\n, • Enhanced family-friendly benefits*\n, • DBS checks paid by the Company\n, • Flexible and hybrid working options, including part-time arrangements where appropriate\n, • Support for solicitor qualification and SQE1 examinations*\n, • Clear career progression opportunities\n, • Support for industry recognition, awards, and professional profile development\n, • Company Medical Cash Plan*\n\n *Subject to eligibility and Company policy. \n Company culture \n At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. \n Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. \n We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. \n Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.

This role offers an exciting opportunity for a Solicitor Advocate or Barrister to work within the department of a well known Claimant law firm. The position requires expertise in advocacy, with a focus on delivering top-quality representation and advice. \n Client Details \n The employer is a well known law firm, they have a brilliant culture and are experiencing a rapid period of growth so as a Solicitor Advocate/Barrister you would be part of an exciting time in the firms growth! \n Description \n As a Solicitor Advocate/Barrister your duties will include: \n\n • Provide expert advice and representation to clients across a range of Financial Mis-selling matters.\n, • Prepare and present cases in court as a Solicitor Advocate or Barrister.\n, • Draft legal documents and review contracts to ensure compliance and accuracy.\n, • Collaborate with colleagues to strategise and manage cases effectively.\n, • Conduct legal research to support case preparation and decision-making.\n, • Maintain accurate records of all proceedings and communications.\n, • Build and maintain strong client relationships through effective communication and professional service.\n, • Stay up to date with developments and changes in legislation relevant to the role.\n\n Profile \n A successful Solicitor Advocate/Barrister should have: \n\n • Qualified status as a Solicitor Advocate or Barrister in the UK.\n, • Proven expertise in advocacy\n, • Strong analytical and problem-solving skills to handle complex cases.\n, • Excellent communication and interpersonal skills to liaise effectively with clients and colleagues.\n, • The ability to manage a varied caseload and meet deadlines efficiently.\n, • A commitment to maintaining high professional and ethical standards.\n, • Knowledge of legal software and tools to support case management.\n\n Job Offer \n\n • Competitive salary ranging from £60,000 to £100,000 per annum, depending on experience. Our client recognises that income can vary amongst barristers and is open to a discussion with all candidates on salary.\n, • Flexible hybrid working arrangements to support work-life balance.\n, • Access to a performance-based bonus scheme.\n\n If you're an experienced Solicitor Advocate or Barrister seeking a permanent role in Manchester, we encourage you to apply.

Street Lighting Engineer \n\n • Part-time (3 days per week, flexible)\n, • Location: Manchester\n, • Hourly rate: £45 per hour Umbrella\n, • Length of role: Initial 12 months \n\n Manchester City Council is seeking a Street Lighting Engineer to join our Highways Service team within the Neighbourhoods Directorate. This role is crucial for the effective delivery and continuous improvement of public lighting across the highway network. The successful candidate will lead on planning, coordination, and execution of maintenance and improvement programmes, ensuring all street lighting assets are safe, compliant, and efficient. \n Day-to-day of the role: \n\n • Lead the planning and execution of street lighting services, including overseeing design processes and managing project delivery from feasibility through to commissioning.\n, • Coordinate with internal and external stakeholders, including developers and contractors, to advise on environmental impacts and deliver improvement projects.\n, • Manage operational maintenance and stakeholder coordination, ensuring effective routine and reactive maintenance, asset management, and resolution of historic issues.\n, • Engage closely with councillors, residents, and contractors, managing enquiries, complaints, and service communications.\n, • Oversee testing, inspections, and environmental considerations, such as tree management, to ensure safety and compliance.\n, • Administer contracts and manage service delivery through external contractors, focusing on quality, value for money, and innovation in sustainable infrastructure.\n\n Required Skills & Qualifications: \n\n • Relevant electrical street lighting highway design experience.\n, • Undergraduate degree or MSc in a relevant electrical or engineering discipline, or HNC/HND in Engineering or equivalent.\n, • Chartered or Incorporated Engineer with relevant institution membership preferred.\n, • Strong project management skills and experience in managing complex technical projects.\n, • Excellent communication skills, capable of effectively transferring complex information and negotiating with a wide range of stakeholders.\n, • Ability to work independently and as part of a team, demonstrating leadership and initiative.\n\n

Street Lighting Engineer \n\n • Permanent - Full time \n, • Location: Manchester\n, • Salary: £46,142 per annum \n\n Manchester City Council is seeking a Street Lighting Engineer to join our Highways Service team within the Neighbourhoods Directorate. This role is crucial for the effective delivery and continuous improvement of public lighting across the highway network. The successful candidate will lead on planning, coordination, and execution of maintenance and improvement programmes, ensuring all street lighting assets are safe, compliant, and efficient. \n Day-to-day of the role: \n\n • Lead the planning and execution of street lighting services, including overseeing design processes and managing project delivery from feasibility through to commissioning.\n, • Coordinate with internal and external stakeholders, including developers and contractors, to advise on environmental impacts and deliver improvement projects.\n, • Manage operational maintenance and stakeholder coordination, ensuring effective routine and reactive maintenance, asset management, and resolution of historic issues.\n, • Engage closely with councillors, residents, and contractors, managing enquiries, complaints, and service communications.\n, • Oversee testing, inspections, and environmental considerations, such as tree management, to ensure safety and compliance.\n, • Administer contracts and manage service delivery through external contractors, focusing on quality, value for money, and innovation in sustainable infrastructure.\n\n Required Skills & Qualifications: \n\n • Relevant electrical street lighting highway design experience.\n, • Undergraduate degree or MSc in a relevant electrical or engineering discipline, or HNC/HND in Engineering or equivalent.\n, • Chartered or Incorporated Engineer with relevant institution membership preferred.\n, • Strong project management skills and experience in managing complex technical projects.\n, • Excellent communication skills, capable of effectively transferring complex information and negotiating with a wide range of stakeholders.\n, • Ability to work independently and as part of a team, demonstrating leadership and initiative.\n\n

Role Summary \n Own the live AI learning experience from intake to wrap-up. Orchestrate AI Bootcamps and live enablement programs: align speakers and topics; confirm AI Hub mentor availability; secure venues/virtual rooms; manage invitations and nominations; and ensure transparent communications with participants and managers. Collaborate with AI Hub and L&LD to co-create hands-on tasks, capstones, and rubric-based assessments. Safeguard reporting accuracy, satisfaction, and success tracking across events. \n Key Responsibilities \n • AI Bootcamp ownership: Plan and deliver multi-day Bootcamps end-to-end (agenda, speaker lineup, mentor staffing, locations/virtual setup, run-of-show, recordings). Define capacity targets, throughput, and success measures per cohort. \n • Events portfolio: Produce and support AI webinars, hackathons, roadshows, and local/virtual enablement sessions; create facilitator kits, producer checklists, and day-of roles. \n • Speakers & mentors: Align topics and speakers; confirm AI Hub mentor availability and ratios; brief presenters with goals, timeboxes, and demo scripts; run technical checks. \n • Participant operations: Drive transparent communications to nominees, participants, and managers (invites, prep packets, prerequisites, expectations, logistics); manage waitlists and substitutions. \n • Cohort formation: Coordinate timely nomination intake with AI champions/coordinators; gather project ideas and team lists; validate prerequisites and diversity of roles/locations. \n • On-the-day excellence: Host, time-keep, and quality-assure sessions; triage blockers; capture Q&A, FAQs, and artifacts for reuse. \n • Success tracking: Ensure accurate attendance, completion, capstone outcomes, and certification pass/fail tracking; publish cohort recaps and insights. \n • Catalog hygiene: Ensure recordings, slides, and artifacts are tagged and published to the right repositories (e.g., LXP/LMS, SharePoint), following brand, accessibility, and governance standards. \n Required Skills & Experience \n • Production & facilitation: End-to-end live event production (virtual and in-person); run-of-show creation; presenter/mentor enablement; troubleshooting A/V & platforms. \n • Program operations: Cohort building, nomination intake, communications plans, logistics (rooms/catering/virtual), risk and contingency planning. \n • Curriculum & assessment: Designing hands-on tasks, labs, rubrics, and capstones; partnering with instructional design teams to ensure outcomes alignment. \n • Platforms & data: Expertise with Teams/Stream, SharePoint, Forms, Saba/Oracle, Degreed, and analytics dashboards (e.g., Power BI) for attendance, completion, NPS, and proficiency signals. \n At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

\n Full-time Permanent Band 10 \n Job Title: Chief Commercial Officer (CCO) \n Location: Manchester - based at UK Management College offices, with responsibilities across UKMC and the wider Unibridge Group \n Reporting To: Chief Executive Officer \n Employment Type: Full-time, permanent About UKMC and Unibridge Group\n UK Management College (UKMC) is part of the wider Unibridge Group. UKMC is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds. \n The Chief Commercial Officer will be based within UKMC's Manchester offices and will provide senior commercial leadership and support across UKMC and the wider Unibridge Group. \n While the post holder will be operationally based at UKMC, the role has a Group-wide remit and will work across Unibridge Group organisations as required, supporting commercial strategy, revenue growth, market development, partnerships and the development of new and diversified income streams. PURPOSE OF THE ROLE\n The Chief Commercial Officer (CCO) is UKMC's most senior commercial executive and is responsible for leading the College's commercial strategy, revenue growth and market development. \n The post holder will provide strategic leadership across market intelligence, brand and marketing, student recruitment, admissions, business development, commercial partnerships, pricing, fee-share arrangements and the development of new and diversified income streams. \n A key responsibility of the role will be to develop and maintain robust commercial models that support strategic decision-making across UKMC. This will include market sizing, demand forecasting, student recruitment and pipeline modelling, pricing analysis, unit economics, income diversification and scenario planning. \n The CCO will ensure that commercial growth is measured, evidence-based and aligned with institutional capacity, educational quality, regulatory requirements and student outcomes. The role will work closely with the Group Chief Executive Officer, Chief Financial Officer, Board, shareholders and senior leadership teams. \n Commercial success must support UKMC's educational mission and long-term sustainability. Revenue or recruitment targets must never take precedence over educational quality, regulatory compliance or the student experience. KEY RESPONSIBILITIES Commercial Strategy and Leadership\n \n • Develop, lead and deliver UKMC's commercial strategy in alignment with the College's strategic objectives.\n, • Ensure UKMC has a clear, evidence-based and sustainable strategy for revenue growth.\n, • Act as the principal commercial adviser to the Group Chief Executive Officer, shareholders, Board and senior leadership team.\n, • Provide clear and evidence-based advice on market opportunities, commercial risks, growth strategies and investment decisions.\n, • Establish and maintain commercial policies, pricing governance, approval processes and business case standards.\n, • Ensure commercial activity is aligned with institutional capacity, quality standards and regulatory requirements.\n, • Lead and sponsor cross-college commercial projects, strategic initiatives and market-entry opportunities.\n, • Ensure commercial plans are delivered within agreed timescales, budgets and governance frameworks.\n Commercial Planning and Modelling\n \n, • Develop, maintain and continuously improve UKMC's commercial models and forecasting capability.\n, • Lead market sizing and addressable demand analysis across regions, campuses and programmes.\n, • Develop student recruitment, admissions and enrolment forecasts across all intake cycles.\n, • Analyse pricing, fee-share arrangements and commercial contribution by partner, programme and campus.\n, • Develop and monitor unit economics, including cost per enquiry, cost per application, cost per enrolment and student lifetime value.\n, • Produce rolling commercial forecasts and projections to support short, medium and long-term strategic planning.\n, • Undertake scenario and sensitivity analysis relating to recruitment performance, pricing changes, new markets, partnerships and competitive risks.\n, • Work closely with the CFO to ensure that commercial models and financial models are fully aligned and reconciled.\n, • Ensure a consistent and reliable set of commercial and financial assumptions underpins business plans, Board papers and strategic decisions.\n, • Monitor income concentration, partner dependency and market risk.\n, • Support the diversification of UKMC's income streams and reduce dependency on individual partners or revenue sources.\n, • Translate complex commercial analysis into clear and actionable recommendations for senior leaders and the Board.\n Revenue Growth and Student Recruitment\n \n, • Lead UKMC's commercial approach to revenue growth through student recruitment and admissions.\n, • Develop and oversee recruitment strategies, ensuring recruitment targets remain aligned with campus capacity and the ability to deliver a high-quality student experience.\n, • Support the delivery of UKMC's Board-approved recruitment baseline of a minimum of 4,500 new entrants per year, within the agreed planning range and assessed institutional capacity.\n, • Oversee the full student recruitment funnel, including enquiry generation, application conversion, offers, acceptances and enrolment.\n, • Monitor recruitment performance by campus, programme, intake and recruitment channel.\n, • Establish clear commercial KPIs, conversion targets and cost-per-enrolment measures.\n, • Identify underperformance early and ensure corrective action is implemented during the recruitment cycle.\n, • Ensure recruitment activity is ethical, transparent, compliant and consistent with UKMC's mission and values.\n, • Ensure appropriate oversight of direct recruitment, community-based recruitment and approved third-party channels.\n, • Ensure published information, offers, student terms and commercial communications are accurate and compliant with relevant consumer protection and regulatory requirements.\n, • Ensure that commercial targets do not result in students being recruited onto provision that is unsuitable or insufficiently prepared.\n Income Diversification and New Revenue Streams\n \n, • Identify and develop new and diversified income opportunities for UKMC.\n, • Develop strategies to reduce dependency on individual partners, markets or revenue streams.\n, • Identify relevant grant, public funding and external funding opportunities.\n, • Develop processes for identifying, assessing and supporting funding and bid opportunities.\n, • Explore and develop commercially viable opportunities including:\n, • Contract and commercial training.\n, • Employer-funded provision.\n, • Professional development and CPD.\n, • Consultancy and knowledge-based services.\n, • Skills and workforce development programmes.\n, • Appropriate commercial use of UKMC's estate and facilities.\n, • Ensure all new commercial opportunities are supported by robust business cases.\n, • Work with the CFO and other senior stakeholders to ensure appropriate costing, financial modelling and risk assessment.\n, • Monitor new revenue initiatives against approved business cases and performance expectations.\n, • Make evidence-based recommendations regarding the continuation, development or closure of underperforming commercial activities.\n, • Establish and monitor income diversification targets.\n Partnerships and Portfolio Development\n \n, • Lead the commercial development and expansion of academic and strategic partnerships.\n, • Develop and manage a pipeline of prospective university, awarding body and commercial partners.\n, • Lead the commercial elements of partnership due diligence and negotiations.\n, • Negotiate fee-share arrangements, payment terms and commercial conditions that support the long-term interests of UKMC.\n, • Provide commercial analysis and recommendations for new programmes, subject areas, campuses and modes of delivery.\n, • Ensure portfolio expansion is supported by evidence of market demand, sustainable unit economics and sufficient institutional capacity.\n, • Support the commercial management and review of existing partnerships.\n, • Monitor the commercial performance of partnership agreements, including fee-share arrangements, recruitment performance and renewal opportunities.\n, • Work collaboratively with academic and quality leadership, recognising that academic standards and quality assurance remain within the responsibility of the appropriate academic and regulatory functions.\n, • Support the commercial evaluation of potential acquisitions, mergers and new institutional opportunities.\n, • Work with the CFO and other senior stakeholders on commercial and financial due diligence where appropriate.\n, • Develop relationships with employers, civic organisations, funders and other stakeholders that create strategic and commercial opportunities.\n Market Intelligence, Brand and Marketing\n \n, • Lead UKMC's approach to market intelligence and ensure commercial decisions are informed by robust market evidence.\n, • Monitor competitor activity, market demand, demographic trends, policy developments and funding changes affecting the education sector.\n, • Develop regional and campus-level market intelligence to support UKMC's growth strategy.\n, • Provide strategic leadership for UKMC's brand and marketing activities.\n, • Support the development of a credible, distinctive and consistent UKMC brand.\n, • Oversee marketing strategies and campaigns across campuses.\n, • Monitor the effectiveness of digital marketing, community engagement and other recruitment channels.\n, • Ensure marketing activity is measurable, evidence-based and focused on demonstrable commercial outcomes.\n, • Oversee the effective use and development of marketing technology and CRM systems, including MyMACC where applicable.\n, • Ensure the student journey can be measured effectively from initial enquiry through to enrolment.\n, • Ensure marketing investment is directed towards channels and activity that demonstrate value and effectiveness.\n, • Commission and use market research, applicant research and student perception research to inform commercial strategy.\n, • Represent the voice of the market within UKMC's strategic planning.\n Commercial Governance, Compliance and Risk\n \n, • Ensure commercial activity across UKMC complies with relevant legislation, regulatory requirements and internal policies.\n, • Ensure compliance with consumer protection requirements, advertising standards, data protection legislation and relevant regulatory obligations.\n, • Ensure appropriate commercial controls are in place for contracts, partnerships and commercial commitments.\n, • Establish clear approval processes and delegated authority arrangements for commercial decisions.\n, • Ensure commercial contracts are appropriately negotiated, approved, documented and maintained.\n, • Maintain oversight of commercial risks including market risk, competition, recruitment pipeline risk, partner concentration and reputational risk.\n, • Ensure significant commercial risks are identified, assessed and escalated appropriately.\n, • Provide clear, accurate and timely commercial reporting to the Group Chief Executive Officer, Board and relevant Committees.\n, • Report on commercial performance against agreed plans, forecasts and KPIs.\n, • Ensure commercial data is accurate, consistent and aligned with UKMC's agreed evidence base.\n Leadership and People Management\n \n, • Build, lead and develop a high-performing commercial function across UKMC.\n, • Provide leadership and development to senior colleagues responsible for Marketing, Admissions, Student Recruitment, Business Development and Commercial Partnerships.\n, • Establish clear objectives, performance expectations and development plans for commercial leaders.\n, • Support succession planning and talent development across key commercial functions.\n, • Promote collaboration and the sharing of best practice across campuses and departments.\n, • Develop a commercial culture that combines ambition with accountability, transparency and evidence-based decision-making.\n, • Ensure commercial forecasts and targets are challenging but realistic and supported by robust assumptions.\n, • Champion UKMC's widening participation mission and ensure commercial activity supports the needs of under-served communities.\n, • Undertake any other duties commensurate with the seniority and responsibilities of the role as requested by the Group Chief Executive Officer.\n KEY WORKING RELATIONSHIPS\n The Chief Commercial Officer will work closely with: \n \n • Group Chief Executive Officer.\n, • Shareholders and Board.\n, • Provost and Deans.\n, • Chief Operating Officer and senior operational leaders.\n, • Marketing, Admissions and Student Recruitment teams.\n, • Business Development and Commercial Partnership teams.\n, • Partner universities and awarding bodies.\n, • Employers, funders and commercial partners.\n, • External advisers and consultants.\n \n The post holder will attend and contribute to Board and senior leadership meetings as required for commercial matters. \n The role will provide senior oversight and input into Marketing, Admissions, Finance, Audit and Risk Committees where commercial performance, planning or risk is being considered. PERSON SPECIFICATION Essential Qualifications and Experience\n \n • Significant senior-level commercial leadership experience within a complex organisation.\n, • Demonstrable experience of developing and delivering commercial and revenue growth strategies.\n, • Experience of leading multiple commercial functions, including marketing, sales, recruitment, admissions, business development or partnerships.\n, • Proven experience of developing and using commercial models to support strategic decision-making.\n, • Strong experience of market analysis, demand forecasting and commercial planning.\n, • Experience of developing pricing s

UKROEd ROLE PROFILE \n Learning Content Delivery Lead \n \n JOB TITLE: Learning Content Delivery Lead \n CONTRACT: Permanent \n RESPONSIBLE TO: National Training Delivery Manager \n LOCATION: Hybrid \n HOURS : 37.5 \n SALARY: £38,000-£40,000 \n VETTING REQUIREMENTS (Essential): Baseline Personnel Security Standard \n TO APPLY: Apply via Linkedin or email CV and covering letter to recruitment@ukroed.org.uk \n CLOSING DATE: Wednesday 2nd September \n \n * we require a covering letter to be included with applications. Please send your covering letter directly to recruitment@ukroed.org.uk \n \n About UKROEd \n \n UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. It is the operating company of the Road Safety Trust and is committed to the education and training of drivers who commit low level traffic offences. \n \n UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. \n \n Overview of the role \n \n The Learning Content and Delivery Lead will play an important role in the development, maintenance and enhancement of UKROEd’s learning content, digital resources and learner-facing materials across a range of organisational priorities. \n \n A key part of the role will include responsibility for supporting and maintaining the Driver Top Up programme, which is a strategic priority for UKROEd. This is expected to represent approximately 0.3 of the postholder’s time, with the remaining capacity focused on wider business-as-usual content delivery, content refresh, digital learning support and business delivery requirements. \n \n The postholder will work closely with colleagues across Quality Assurance, Course Development, Strategic Development and Business Delivery and other internal teams to ensure that learning content remains accurate, accessible, engaging, pedagogically sound and aligned to UKROEd standards. \n \n The role will also provide practical content delivery support for new and existing workstreams, including the development, adaptation and maintenance of digital learning materials, facilitated learning resources, guidance materials, learner journeys and supporting content products. \n \n Principal Duties and Responsibilities \n \n Develop, edit, and maintain high-quality digital learning content for Driver Top Up and other UKROEd programmes as directed by departmental priorities. \n \n Storyboard and script content assets such as video, interactive modules, microlearning, assessments, facilitator materials and learner resources). \n \n Ensure all learning content aligns with educational best practice, pedagogical principles, accessibility requirements and UKROEd quality standards. \n \n Review, refresh and adapt existing materials to ensure accuracy, relevance, consistency and a positive learner experience. \n \n Produce or coordinate engaging digital assets such as graphics, animations, micro-videos, presentations, facilitator materials and interactive learning elements. \n \n Work within UKROEd brand guidelines to ensure consistency across all learning content, digital products and business delivery products. \n \n Support quality assurance activity, including version control, testing and scheduled content updates. \n \n Maintain and update the Driver Top Up Umbraco website, including content uploads, page templates, media and accessibility compliance. \n \n Liaise with third-party website provider for technical updates, bug fixes and content related enhancements. \n \n Support data reporting requirements linked to digital learning content, learner journeys and business delivery activity working with providers and internal stakeholders to ensure reporting outputs are accurate and useful. \n \n Monitor site performance, learner journeys and content usage to help optimise content structure, accessibility, learner experience and operational effectiveness. \n \n Work collaboratively with internal subject matter experts and colleagues to translate learning requirements into effective digital and training content. \n \n Provide specialist support for the development, refresh and improvement of wider UKROEd and NDORS digital and training content, in line with agreed priorities and available capacity. \n \n Contribute to pilot activity, content testing and evaluation of learning materials to support continuous improvement. \n \n Contribute to the continuous improvement of UKROEd’s digital learning content, templates, tools and development standards. \n \n Undertake other duties appropriate to the level of post in support of learning content development and maintenance activity. \n \n UKROEd Person Specification \n Learning Content Delivery Lead \n \n Job Related \n Knowledge \n \n Essential \n \n\n • Knowledge of instructional design principles and digital learning best practice.\n, • Knowledge of adult learning principles, facilitation approaches, and digital/blended learning best practice.\n, • Competence in the use of digital design and content creation tools such as Adobe Creative Cloud, Canva, Vyond, Articulate 360, Rise, or similar.\n, • Understanding of accessibility and inclusive design principles for digital learning content.\n\n \n Desirable \n\n • Understanding of road safety, driver education, or compliance related learning environments (NDORS context beneficial).\n, • Familiarity with user experience principles and accessibility standards, including WCAG 2.1 or above.\n, • Basic understanding of website content management systems, ideally Umbraco.\n\n \n Experience \n \n Essential \n \n\n • Experience developing digital learning content, eLearning modules, or multimedia educational materials.\n, • Experience updating and managing content via a CMS (ideally Umbraco or similar).\n, • Ability to interpret and communicate data insights (e.g., learner analytics, site usage).\n, • Experience designing and developing learning materials for different delivery formats, including digital and facilitated learning.\n, • Experience delivering training, workshops, briefings, or facilitator-led learning sessions.\n, • Experience working with subject matter experts to translate complex information into accessible learning content.\n\n \n Desirable \n\n • Experience with video editing, animation, or motion graphics.\n, • Experience working in an L&D team, educational context, or digital learning environment.\n, • Experience in HTML/CSS basics for content adjustments.\n, • Experience supporting data dashboards or CRM/LMS integrations.\n, • Experience supporting Train The Trainer activity or facilitator guidance\n, • Experience in road safety, behaviour change, compliance or regulated learning environments.\n\n \n Skills and Aptitudes \n Essential \n \n\n • Strong organisational and project coordination skills, with the ability to manage multiple deadlines.\n, • Excellent attention to detail and quality assurance mindset.\n, • Creative and proactive, with a drive for improving learner experience.\n, • Ability to adapt content and delivery styles for different audiences and learning contexts.\n, • Comfortable working with third-party providers and external stakeholders.\n, • Collaborative, flexible, and able to work across teams and subject areas.\n, • Strong written and verbal communication skills.\n\n \n Qualifications \n \n Essential \n \n\n • Degree-level qualification or equivalent relevant professional experience in learning & development, digital learning, education, communications or related field.\n\n \n Desirable \n\n • Level 5 Diploma in Education and Training (or similar)\n, • Umbraco Certified professional\n, • Certified Digital Learning Professional (CDLP)\n, • ATD Instructional Design Certificate\n, • PM qualification (APM/PRINCE2/Agile)\n

Senior Vice President – Global KYC PolicyAbout Us\n At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.\n \n At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.\n Job Description\n We’re seeking a future team member for the role ofSenior Vice President – Global KYC Policyto join our Risk & Compliance team. This role is inManchester. \n In this role, you’ll make an impact in the following ways: \n\n • Serve as a subject matter expert on all KYC topics, including client due diligence, beneficial ownership, account activity reviews, local requirements, and enhanced due diligence.\n\n Support the Global Head of KYC Policy in driving the policy agenda, coordinating stakeholders, preparing governance materials, and executing priorities with speed, rigor, and transparency. \n Drive strategic KYC Policy initiatives that strengthen and enhance the firm’s control environment. You will define clear policy and control requirements, communicate expectations across stakeholders, and oversee implementation progress to ensure timely, effective, and consistent execution. \n\n • Draft, refine, and publish KYC Policy, standards, and procedures, ensuring clear documentation, impacts across KYC functions are assessed, and control expectations understood across all lines of business and regions.\n, • Socialize KYC Policy changes with stakeholders across Compliance, Operations, Technology, and the business to build understanding, alignment, and readiness.\n, • Obtain approvals and lead implementation of KYC Policy changes through governance forums and committees, including rollout planning, training support, and guidance.\n, • Provide timely, pragmatic advisory to Lines of Business on new products and services—reviewing and challenging proposals, identifying KYC obligations and controls, and aligning to risk appetite and regulatory expectations.\n, • Facilitate daily team calls/stand-ups to track progress on key initiatives, clear blockers, maintain action logs, and synthesize updates into weekly briefings for leadership and governance forums.\n, • Interpret laws, regulations, and regulatory publications; perform gap analyses and translate requirements into KYC Policy and control design, with clear guidance for process, systems, and documentation.\n, • Provide oversight of policy exceptions, extensions and workarounds and other proposals to amend process or policy;\n, • Produce high-quality communications (policy notices, FAQs, implementation guides, training materials) and deliver stakeholder briefings to ensure understanding and consistent adoption across global teams.\n, • Build strong relationships across Compliance, Operations, Technology, and LOBs, fostering a constructive challenge culture and ensuring aligned decision-making and timely execution.\n\n To be successful in this role, we’re seeking a candidate that can: \n Demonstrate disciplined governance: consistently prepare clear, decision-ready materials, drive agendas to closure, and proactively surface risks, dependencies, and trade-offs to the Global Head of KYC Policy. \n Deliver high-quality policy content: produce precise, unambiguous KYC Policy, supported by well-structured guidance and publication artifacts \n Execute change with rigor: document and manage detailed rollout plans \n Advise with credibility and challenge constructively: give timely, pragmatic guidance on new products, identify KYC control requirements, and challenge proposals to align with regulatory expectations and the firm’s risk appetite. \n Maintain a strong daily operating cadence: lead efficient stand-ups, clear blockers quickly, keep action logs current, and synthesize progress into concise weekly updates for leadership and KYC governance forums. \n Prioritize strategically: recommend quarterly policy-change sequencing based on regulatory urgency, operational readiness, capacity, and client experience; \n Be the SME others rely on: provide authoritative guidance across KYC domains (CDD, beneficial ownership, periodic refresh, EDD) \n Translate regulation into controls: perform gap analyses on laws and regulatory publications, convert requirements into actionable policy and control designs, and partner with process and technology teams to enable adoption. \n Strengthen control environment: oversee exceptions, extensions, and workarounds through disciplined review and challenge \n .This individual will gain exposure to: \n\n • Senior leadership and KYC governance exposure—presenting priorities, shaping agendas, and delivering executive-ready briefings.\n, • Enterprise collaboration across Compliance, Operations, Technology, and LOBs—driving aligned execution and adoption.\n, • Global regulatory interpretation and policy translation—converting requirements into clear KYC standards, controls, and documentation.\n, • Full lifecycle policy change management—rollout planning, training, adoption tracking, remediation oversight, and effectiveness measurement.\n, • Product and client lifecycle advisory—challenging proposals, defining KYC obligations and controls, and aligning to risk appetite and client experience.\n, • High-impact strategic projects across KYC, Compliance, Operations, and Technology, with the opportunity to shape policy changes, influence control design, and help drive enterprise-wide improvements to the control environment.\n, • America’s Most Innovative Companies, Fortune, 2025\n, • World’s Most Admired Companies, Fortune 2025\n, • “Most Just Companies”, Just Capital and CNBC, 2025\n\n Our Benefits and Rewards: \n BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. \n BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Job Info\n\n • Job Identification 80130\n, • Job Category Compliance & Control\n, • Posting Date 08/20/2026, 08:26 AM\n, • Locations 1 Piccadilly Gardens, Manchester, GT MAN, M1 1RN, GB\n #J-18808-Ljbffr

Reports to: COO \n Department: Operations \n Salary: £42,000 - £45,000 \n \n The Role \n \n We’re looking for a highly organised People Operations Manager to own the coordination of recruitment, onboarding and day-to-day people operations. \n \n You’ll work closely with the COO, founders and team leads to ensure every hire follows a structured process, every employee has a consistent onboarding experience and leadership has complete visibility over workforce planning and capacity. \n \n This role sits at the heart of the business and will play a key part in helping Solar on Steroids scale without losing the culture, quality and agility that have driven our growth so far. \n \n Key Responsibilities \n \n Recruitment & Talent Acquisition \n \n Own the operational recruitment process from approval through to offer. \n \n Responsibilities include: \n \n\n • Managing recruitment pipelines\n, • Posting vacancies\n, • Screening applications\n, • Scheduling interviews\n, • Coordinating interview stages\n, • Managing candidate communications\n, • Preparing offers and contracts\n, • Maintaining recruitment trackers\n, • Building talent pools\n, • Delivering an outstanding candidate experience\n\n \n Workforce Planning \n \n Support the COO with workforce planning and hiring coordination. \n \n Including: \n \n\n • Hiring plans\n, • Capacity tracking\n, • Recruitment forecasting\n, • Annual leave visibility\n, • Upcoming onboarding requirements\n, • Probation tracking\n, • Weekly workforce reports\n, • Headcount planning support\n\n \n You’ll help ensure hiring remains proactive rather than reactive. \n \n Hiring Readiness \n \n Before any offer is made, you’ll coordinate the company’s Hiring Readiness Checklist. \n \n This includes confirming: \n \n\n • Reporting line\n, • Functional trainer\n, • Onboarding owner\n, • Start date\n, • Equipment requests\n, • System access\n, • 30/60/90-day plan\n, • Capacity confirmation\n\n \n No new hire progresses until every stage has been completed. \n \n Onboarding \n \n Coordinate a structured onboarding experience for every employee. \n \n Including: \n \n\n • Welcome communications\n, • Contracts and documentation\n, • Equipment and access\n, • Company induction\n, • ClickUp setup\n, • Training schedules\n, • Probation planning\n, • First-week experience\n, • 30/60/90-day planning\n\n \n You’ll work closely with functional trainers to ensure every new starter has a clear path to becoming fully productive. \n \n People Operations \n \n Own the day-to-day administration of the people function. \n \n Including: \n \n\n • Annual leave\n, • Sickness management\n, • Payroll preparation\n, • Personnel records\n, • Contracts\n, • Policies\n, • HR documentation\n, • Probation administration\n, • Performance review scheduling\n, • Employment references\n\n \n Leadership & Operations Support \n \n Support the COO by maintaining visibility across the people function. \n \n Including: \n \n\n • Recruitment dashboards\n, • Workforce planning reports\n, • Capacity reporting\n, • Hiring metrics\n, • People KPIs\n, • Probation tracking\n, • Leadership meeting preparation\n, • Action tracking\n, • Recruitment forecasting\n\n \n You’ll help ensure leadership always has accurate, up-to-date information to support decision-making. \n \n Continuous Improvement \n \n Help improve how the business recruits, onboards and develops people. \n \n Including: \n \n\n • Improving onboarding\n, • Simplifying recruitment processes\n, • Building and maintaining SOPs\n, • Improving documentation\n, • Supporting AI and automation projects\n, • Working alongside the Systems Architect\n, • Supporting ClickUp and operational workflow improvements\n\n \n Decision Authority \n \n This role owns the operational coordination of recruitment and people operations. \n \n Responsible for: \n \n\n • Recruitment coordination\n, • Candidate communication\n, • Interview scheduling\n, • Onboarding coordination\n, • People administration\n, • Workforce planning support\n, • Capacity reporting\n, • Recruitment tracking\n, • Maintaining HR documentation\n, • Leadership reporting\n\n \n Final decisions remain with the COO and Founders for: \n \n\n • Headcount approval\n, • Organisational structure\n, • Reporting lines\n, • Salary decisions\n, • Promotions\n, • Final hiring decisions\n, • Probation outcomes\n, • Workforce strategy\n\n \n What Success Looks Like \n \n Within your first six months: \n \n\n • Recruitment follows one consistent operating process.\n, • Time-to-hire has reduced through better coordination.\n, • Every new starter completes a structured onboarding programme.\n, • 100% of new hires have documented 30/60/90-day plans.\n, • Weekly workforce planning and capacity reports are delivered consistently.\n, • Leadership has complete visibility over recruitment, onboarding and workforce capacity.\n, • Recruitment administration no longer sits with the founders.\n, • Managers understand their responsibilities throughout the employee lifecycle.\n\n \n You’ll Be Great If You… \n \n\n • Love bringing order to fast-moving environments.\n, • Enjoy building processes rather than working around them.\n, • Can manage multiple priorities simultaneously.\n, • Communicate confidently with people at all levels.\n, • Naturally identify problems before they become issues.\n, • Thrive in growing businesses where no two days are the same.\n, • Want to help build a company, not just work within one.\n\n \n Experience \n \n We’re open to different backgrounds, but you’ll likely have experience in one or more of the following: \n \n\n • People Operations\n, • Talent Acquisition\n, • Internal Recruitment\n, • HR Operations\n, • Operations Coordination\n, • Executive Support\n, • Recruitment Agency or In-house Recruitment\n\n \n Experience within a scaling SME or high-growth business would be highly advantageous. \n \n Skills \n \n\n • Excellent organisational skills\n, • Strong written and verbal communication\n, • High attention to detail\n, • Commercial awareness\n, • Strong prioritisation skills\n, • Confidence working with multiple stakeholders\n, • Comfortable using technology and AI tools\n, • Ability to improve and document operational processes\n\n \n Nice to Have \n \n\n • CIPD Level 3 or Level 5 qualification (or working towards one)\n, • Experience in an in-house People Operations or Talent role\n, • Experience recruiting across marketing, sales or technology functions\n, • Experience supporting a scaling SME or startup\n, • Familiarity with UK employment law and HR best practice\n, • Experience using HRIS or ATS platforms (e.g. Rippling, BambooHR, Workable or Teamtailor)\n, • Experience using ClickUp, Notion, Monday.com or similar workflow tools\n, • Experience producing people metrics and leadership reporting\n, • Experience coordinating onboarding, probation and performance review processes\n, • Interest in AI, automation and operational improvement\n

Job Title: Chief Commercial Officer (CCO) Location: Manchester - based at UK Management College offices, with responsibilities across UKMC and the wider Unibridge Group Reporting To: Chief Executive Officer Salary: £100,000–£135,000 per annum Employment Type: Full-time, permanent About UKMC and Unibridge Group UK Management College (UKMC) is part of the wider Unibridge Group. UKMC is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds. The Chief Commercial Officer will be based within UKMC's Manchester offices and will provide senior commercial leadership and support across UKMC and the wider Unibridge Group. While the post holder will be operationally based at UKMC, the role has a Group-wide remit and will work across Unibridge Group organisations as required, supporting commercial strategy, revenue growth, market development, partnerships and the development of new and diversified income streams. PURPOSE OF THE ROLE The Chief Commercial Officer (CCO) is UKMC's most senior commercial executive and is responsible for leading the College's commercial strategy, revenue growth and market development. The post holder will provide strategic leadership across market intelligence, brand and marketing, student recruitment, admissions, business development, commercial partnerships, pricing, fee-share arrangements and the development of new and diversified income streams. A key responsibility of the role will be to develop and maintain robust commercial models that support strategic decision-making across UKMC. This will include market sizing, demand forecasting, student recruitment and pipeline modelling, pricing analysis, unit economics, income diversification and scenario planning. The CCO will ensure that commercial growth is measured, evidence-based and aligned with institutional capacity, educational quality, regulatory requirements and student outcomes. The role will work closely with the Group Chief Executive Officer, Chief Financial Officer, Board, shareholders and senior leadership teams. Commercial success must support UKMC's educational mission and long-term sustainability. Revenue or recruitment targets must never take precedence over educational quality, regulatory compliance or the student experience. KEY RESPONSIBILITIES Commercial Strategy and Leadership Develop, lead and deliver UKMC's commercial strategy in alignment with the College's strategic objectives. Ensure UKMC has a clear, evidence-based and sustainable strategy for revenue growth. Act as the principal commercial adviser to the Group Chief Executive Officer, shareholders, Board and senior leadership team. Provide clear and evidence-based advice on market opportunities, commercial risks, growth strategies and investment decisions. Establish and maintain commercial policies, pricing governance, approval processes and business case standards. Ensure commercial activity is aligned with institutional capacity, quality standards and regulatory requirements. Lead and sponsor cross-college commercial projects, strategic initiatives and market-entry opportunities. Ensure commercial plans are delivered within agreed timescales, budgets and governance frameworks.Commercial Planning and Modelling Develop, maintain and continuously improve UKMC's commercial models and forecasting capability. Lead market sizing and addressable demand analysis across regions, campuses and programmes. Develop student recruitment, admissions and enrolment forecasts across all intake cycles. Analyse pricing, fee-share arrangements and commercial contribution by partner, programme and campus. Develop and monitor unit economics, including cost per enquiry, cost per application, cost per enrolment and student lifetime value. Produce rolling commercial forecasts and projections to support short, medium and long-term strategic planning. Undertake scenario and sensitivity analysis relating to recruitment performance, pricing changes, new markets, partnerships and competitive risks. Work closely with the CFO to ensure that commercial models and financial models are fully aligned and reconciled. Ensure a consistent and reliable set of commercial and financial assumptions underpins business plans, Board papers and strategic decisions. Monitor income concentration, partner dependency and market risk. Support the diversification of UKMC's income streams and reduce dependency on individual partners or revenue sources. Translate complex commercial analysis into clear and actionable recommendations for senior leaders and the Board.Revenue Growth and Student Recruitment Lead UKMC's commercial approach to revenue growth through student recruitment and admissions. Develop and oversee recruitment strategies, ensuring recruitment targets remain aligned with campus capacity and the ability to deliver a high-quality student experience. Support the delivery of UKMC's Board-approved recruitment baseline of a minimum of 4,500 new entrants per year, within the agreed planning range and assessed institutional capacity. Oversee the full student recruitment funnel, including enquiry generation, application conversion, offers, acceptances and enrolment. Monitor recruitment performance by campus, programme, intake and recruitment channel. Establish clear commercial KPIs, conversion targets and cost-per-enrolment measures. Identify underperformance early and ensure corrective action is implemented during the recruitment cycle. Ensure recruitment activity is ethical, transparent, compliant and consistent with UKMC's mission and values. Ensure appropriate oversight of direct recruitment, community-based recruitment and approved third-party channels. Ensure published information, offers, student terms and commercial communications are accurate and compliant with relevant consumer protection and regulatory requirements. Ensure that commercial targets do not result in students being recruited onto provision that is unsuitable or insufficiently prepared.Income Diversification and New Revenue Streams Identify and develop new and diversified income opportunities for UKMC. Develop strategies to reduce dependency on individual partners, markets or revenue streams. Identify relevant grant, public funding and external funding opportunities. Develop processes for identifying, assessing and supporting funding and bid opportunities. Explore and develop commercially viable opportunities including: Contract and commercial training. Employer-funded provision. Professional development and CPD. Consultancy and knowledge-based services. Skills and workforce development programmes. Appropriate commercial use of UKMC's estate and facilities. Ensure all new commercial opportunities are supported by robust business cases. Work with the CFO and other senior stakeholders to ensure appropriate costing, financial modelling and risk assessment. Monitor new revenue initiatives against approved business cases and performance expectations. Make evidence-based recommendations regarding the continuation, development or closure of underperforming commercial activities. Establish and monitor income diversification targets.Partnerships and Portfolio Development Lead the commercial development and expansion of academic and strategic partnerships. Develop and manage a pipeline of prospective university, awarding body and commercial partners. Lead the commercial elements of partnership due diligence and negotiations. Negotiate fee-share arrangements, payment terms and commercial conditions that support the long-term interests of UKMC. Provide commercial analysis and recommendations for new programmes, subject areas, campuses and modes of delivery. Ensure portfolio expansion is supported by evidence of market demand, sustainable unit economics and sufficient institutional capacity. Support the commercial management and review of existing partnerships. Monitor the commercial performance of partnership agreements, including fee-share arrangements, recruitment performance and renewal opportunities. Work collaboratively with academic and quality leadership, recognising that academic standards and quality assurance remain within the responsibility of the appropriate academic and regulatory functions. Support the commercial evaluation of potential acquisitions, mergers and new institutional opportunities. Work with the CFO and other senior stakeholders on commercial and financial due diligence where appropriate. Develop relationships with employers, civic organisations, funders and other stakeholders that create strategic and commercial opportunities.Market Intelligence, Brand and Marketing Lead UKMC's approach to market intelligence and ensure commercial decisions are informed by robust market evidence. Monitor competitor activity, market demand, demographic trends, policy developments and funding changes affecting the education sector. Develop regional and campus-level market intelligence to support UKMC's growth strategy. Provide strategic leadership for UKMC's brand and marketing activities. Support the development of a credible, distinctive and consistent UKMC brand. Oversee marketing strategies and campaigns across campuses. Monitor the effectiveness of digital marketing, community engagement and other recruitment channels. Ensure marketing activity is measurable, evidence-based and focused on demonstrable commercial outcomes. Oversee the effective use and development of marketing technology and CRM systems, including MyMACC where applicable. Ensure the student journey can be measured effectively from initial enquiry through to enrolment. Ensure marketing investment is directed towards channels and activity that demonstrate value and effectiveness. Commission and use market research, applicant research and student perception research to inform commercial strategy. Represent the voice of the market within UKMC's strategic planning.Commercial Governance, Compliance and Risk Ensure commercial activity across UKMC complies with relevant legislation, regulatory requirements and internal policies. Ensure compliance with consumer protection requirements, advertising standards, data protection legislation and relevant regulatory obligations. Ensure appropriate commercial controls are in place for contracts, partnerships and commercial commitments. Establish clear approval processes and delegated authority arrangements for commercial decisions. Ensure commercial contracts are appropriately negotiated, approved, documented and maintained. Maintain oversight of commercial risks including market risk, competition, recruitment pipeline risk, partner concentration and reputational risk. Ensure significant commercial risks are identified, assessed and escalated appropriately. Provide clear, accurate and timely commercial reporting to the Group Chief Executive Officer, Board and relevant Committees. Report on commercial performance against agreed plans, forecasts and KPIs. Ensure commercial data is accurate, consistent and aligned with UKMC's agreed evidence base.Leadership and People Management Build, lead and develop a high-performing commercial function across UKMC. Provide leadership and development to senior colleagues responsible for Marketing, Admissions, Student Recruitment, Business Development and Commercial Partnerships. Establish clear objectives, performance expectations and development plans for commercial leaders. Support succession planning and talent development across key commercial functions. Promote collaboration and the sharing of best practice across campuses and departments. Develop a commercial culture that combines ambition with accountability, transparency and evidence-based decision-making. Ensure commercial forecasts and targets are challenging but realistic and supported by robust assumptions. Champion UKMC's widening participation mission and ensure commercial activity supports the needs of under-served communities. Undertake any other duties commensurate with the seniority and responsibilities of the role as requested by the Group Chief Executive Officer.KEY WORKING RELATIONSHIPS The Chief Commercial Officer will work closely with: Group Chief Executive Officer. Shareholders and Board. Chief Financial Officer. Provost and Deans. Chief Operating Officer and senior operational leaders. Marketing, Admissions and Student Recruitment teams. Business Development and Commercial Partnership teams. Partner universities and awarding bodies. Employers, funders and commercial partners. External advisers and consultants.The post holder will attend and contribute to Board and senior leadership meetings as required for commercial matters. The role will provide senior oversight and input into Marketing, Admissions, Finance, Audit and Risk Committees where commercial performance, planning or risk is being considered. PERSON SPECIFICATION Essential Qualifications and Experience Significant senior-level commercial leadership experience within a complex organisation. Demonstrable experience of developing and delivering commercial and revenue growth strategies. Experience of leading multiple commercial functions, including marketing, sales, recruitment, admissions, business development or partnerships. Proven experience of developing and using commercial models to support strategic decision-making. Strong experience of market analysis, demand forecasting and commercial planning. Experience of developing pricing strategies, commercial agreements or partnership arrangements. Demonstrable experience of negotiating complex commercial contracts and partnerships. Strong financial literacy and the ability to work effectively with senior finance leaders. Experience of developing business cases and evaluating commercial opportunities. Proven experience of leading and developing senior teams. Strong understanding of commercial risk management and governance. Excellent analytical and problem-solving skills. Excellent communication and presentation skills, with the ability to present complex information clearly to senior leaders and the Board.Desirable Experience Senior commercial leadership experience within higher education, education or another regulated sector. Experience of student recruitment, admissions or education marketing. Experience of working with university partnerships, awarding bodies or education providers. Experience of developing new academic programmes, portfolios or education markets. Experience of grant funding, public funding or alternative income generation. Experience of mergers, acquisitions or organisational growth. Experience of working within a multi-site organisation. Experience of working directly with Boards, shareholders or investors.KNOWLEDGE AND SKILLS The successful candidate will demonstrate: Strong commercial and strategic judgement. Excellent analytical and financial modellin

Location: London / Manchester / Hybrid / Remote (UK) Nucleus Global, an Inizio Company, partners with leading pharmaceutical and biotechnology organisations to deliver strategic medical communications that drive scientific exchange and improve patient outcomes. As part of Inizio Medical, you'll join a global network of experts committed to innovation, collaboration and delivering exceptional client experiences. We're looking for an experienced medcomms professional to join our growing Client Services team as an Account Director, leading a high‑profile global account that combines medical affairs and publications programmes. This is a fantastic opportunity to become part of a large, well‑established, globally integrated team, where account teams are blended across regions to provide seamless support to clients around the world. You'll lead strategic client relationships while overseeing a diverse portfolio of deliverables spanning traditional scientific communications and innovative digital engagement. This is a busy, fast‑paced account with exciting growth plans, offering significant opportunities to develop both your career and your team while helping shape the future direction of a long‑term client partnership. As Account Director, you'll provide strategic leadership across a broad portfolio of medical communications activities while ensuring exceptional client service and commercial success. You will: • Lead integrated medical communications programmes across medical affairs and publications., • Provide oversight of publications deliverables, including abstracts, posters, manuscripts, publication planning and publication extenders., • Lead medical affairs programs, including advisory boards, scientific meetings, omnichannel campaigns, digital engagement programmes and other strategic communication activities., • Partner with scientific, editorial, creative and digital colleagues to deliver high‑quality, innovative solutions., • Drive account growth by identifying new opportunities and expanding existing client partnerships., • Manage complex project portfolios, deliver programmes on time, within scope and to the highest quality standards., • Manage financial performance across the account, including forecasting, budgeting, profitability, resource planning and revenue management. You'll be an accomplished client services leader with medical communications agency experience and have experience building client partnerships. You'll bring: • Experience within a medical communications agency, at Senior Account Manager or Account Director level., • Experience leading both medical affairs and publications programmes for global pharmaceutical clients., • Strategic client management skills with the confidence to influence senior stakeholders., • Excellent commercial and financial skills, including budget ownership, forecasting, revenue management and profitability., • Experience managing large global accounts, with the ability to balance multiple priorities., • A collaborative approach and a passion for delivering exceptional client service., • Join a large, established global team with an outstanding collaborative culture., • Work on an exciting growth account with genuine opportunities to shape its future., • Lead a diverse mix of publications, medical affairs, omnichannel and digital communications projects., • Partner with global clients as a trusted strategic advisor., • Enjoy excellent career development opportunities within Nucleus Global and the wider Inizio Medical network., • Flexible hybrid and remote working options across the UK. In addition to a great compensation package that includes private medical insurance and a company pension scheme, we are happy to talk dynamic working. We are known for our friendly and informal working environment and offer excellent opportunities for career and personal development. At Inizio Medical, we are committed to driving a culture of diversity, inclusion and belonging. We believe that strength in diversity and inclusivity is a driver of our success. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. #J-18808-Ljbffr

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. We are looking for a Lending Director to join us at this exciting time in our growth to support the needs of trading businesses lending requests. The Lending Director role purpose is as follows: • Develop the Bank’s reputation as an active, creative lender and relationship banker in the SME market., • Identify and establish sustainable relationships with new creditworthy clients, through key business introducers such as the Broker network. Duties and responsibilities:, • Build and nurture LHV SME’s presence in the community with local business networks, leading to the acquisition of borrowers through established Brokers, Accountants and business contacts., • Help to develop and implement the team acquisition & relationship strategy (incl. which relationships and networks to target, in what order, and assist with driving the lending volumes across a suite of products designed for SME customers., • Be a “Hunter and Farmer”, with an appetite to build long-lasting relationships from the start., • Manage the pipeline and diary being organised and a self-starter., • Assess and recommend lending applications as first line of defence, write detailed Credit reports (inc detailed financial analysis) on complex cases to develop appropriate solutions and establish a strong working relationship with the Credit team., • Motivated by success in numbers, and driven to achieve individual and team targets. Experience & Knowledge:, • Proven business development/sales experience within a Business / Commercial Bank environment., • Experience working with Brokers and other Intermediaries with access to SMEs., • Banking qualification ACIB or equivalent., • In-depth knowledge of Trading Business lending., • Advanced Microsoft skills – PowerPoint / Excel & Word. Skills & Behavior: Be able to Demonstrate: • Strong communication (incl presentation skills) between key stakeholders, internally and externally., • A commercial awareness, in relation to the external competitive market but also the requirements. and flexibility required of working within an SME organisation., • Taking responsibility and ownership of work delivery., • Strong customer centricity and appreciation of changes in customer behaviour., • Acting as an advocate and setting the cultural tone for the wider organisation., • Multi-tasking and prioritisation in a changing environment., • High standards of personal performance in daily execution of tasks., • Identifying opportunities for efficiency, cost reduction and continuous improvement. Some of our benefits (only applicable to UK based roles not Internship programmes), • Competitive salary &lots of opportunities to learn, grow and progress professionally., • Open and inclusive culture., • Fantastic offices and great working environment., • Vitality Health Plan (includes private health insurance, travel insurance, gym discounts), • Life assurance – 4 x salary., • Income protection insurance – 75%, • 28 days holiday plus 3 additional days, & further days for various key life events as well as the opportunity to sell up to 5 days per calendar year., • Swappublic/bank holidays each year for alternative days that align with your personal, cultural, or religious observances., • Enhanced family friendly and family forming policies., • Access to a wide range of retail discounts ., • Team Socials. LHV CANDIDATE PRIVACY NOTICE 1. INTRODUCTION AND SCOPE We, LHV Bank Limited, with our registered office at 1 Angel Court, London, EC2R 7HJ are the relevant data controller responsible for your personal data. We are registered with the Information Commissioner's Office. This Candidate Privacy Notice explains how we and our Group companies collect, use, and protect your personal data during the course of the application and recruitment process. This Notice applies to all job applicants located in the UK. You should read this privacy notice carefully. If you have a question about the contents, please e-mail us at recruitment@lhv.com, or write to us at LHV, One Angel Court, London, EC2R 7HJ, or call us on +44 20 3005 0150. If you want to contact our Data Protection Officer (the “DPO”), email us at dataprotection@lhv.com 1. WHAT PERSONAL DATA DO WE COLLECT? Personal data means information which identifies you and relates to you as an individual. As your prospective employer, we will collect, use and store your personal data for a wide variety of reasons in connection with the application and recruitment process. We have set out below the main categories of candidate personal data which we process in connection with our recruiting activities on a day to day basis: • personal contact information (including your name, home address, personal telephone number(s) and personal e-mail address);, • work history and other relevant experience including information contained in your CV, cover letter or job application;, • education information including degrees awarded, transcripts and other information provided in support of the job application;, • information collected during phone screenings and interviews;, • information gathered during psychometric assessments, including reports generated from your responses, including insights into personality traits, cognitive abilities, and behavioural preferences;, • details regarding the type of employment sought, desired salary, willingness to relocate, job preferences, and other information related to compensation and benefits;, • reference information and information received from background checks (where applicable) including information provided by third parties;, • information related to previous applications to us or previous employment history with us;, • documents evidencing your right to work (including information about your immigration status where relevant);, • date of birth;, • gender; and, • information gathered through our monitoring of our IT systems, building access records and CCTV recording in relation to your communications with us and attendance at our premises. The majority of the personal data to be provided by you is mandatory in connection with our recruiting activities. Failure to provide mandatory personal data may affect our ability to accomplish the purposes stated in this Notice, including considering your suitability for employment and/or entering into an employment contract with you. The list set out above is not exhaustive, and there may be other personal data which LHV Bank Limited collects, stores and uses in the context of the application and recruitment process. We will update this Notice from time to time to reflect any notable changes in the categories of personal data which it processes. The majority of the personal data which we process will be collected directly from you. However, your personal data may also be provided to us by third parties, such as recruitment or executive search agencies, third party assessment providers, credit reference agencies, professional networking sites or other public sources such as LinkedIn, former employers, official bodies (such as regulators or the Disclosure and Barring Service) and/or medical professionals. 1. REFERENCES AND VETTING We may need to carry out background checks in relation to the following as applicable: • Credit references/financial check;, • Professional registrations/memberships and/or qualifications check;, • Right to work and immigration status check; and, • References from previous employers. As part of our referencing and vetting procedures, we will contact certain third parties in order to verify your personal information (including personal information that you provide as part of the application and recruitment process). These third parties will include: • former employers in order to verify your previous employment history;, • universities and/or other establishments for higher education that you attended in order to verify your education history;, • credit reference agencies; and, • regulatory and/or Government or public bodies. We will only seek this information in relation to successful candidates that have accepted a conditional offer of employment or engagement with us and we will specifically inform such candidates that we will be contacting these third parties in advance of doing so. 1. HOW WE USE YOUR PERSONAL DATA LHV Bank Limited uses your personal data for a variety of purposes in order to take steps necessary to enter into an employment contract with you, to comply with our legal obligations or otherwise in pursuit of our legitimate business interests . We have set out below the main purposes for which candidate personal data is processed: • to identify and evaluate job applicants, including psychometric testing, assessing skills, qualifications and experience;, • verifying candidate information and carrying out employment, background and reference checks, where applicable and in order to prevent fraud;, • communicating with you about the recruitment process and your application;, • to comply with our legal, regulatory, or other corporate governance requirements; and, • for the purposes of conducting data analytics to review and better understand the operation of our recruitment processes. In addition to using your personal data to consider you for the role you applied for, we will retain and process your personal data to inform you about and to consider you for other roles that may be appropriate for you. If you do not want us to consider you for other roles which we consider may be appropriate for you, please inform your HR contact. Again, this list is not exhaustive and we may undertake additional processing of personal data in line with the purposes set out above. LHV Bank Limited will update this Notice from time to time to reflect any notable changes in the categories for which its processes your personal data. 1. WHAT SPECIAL CATEGORIES OF PERSONAL DATA DO WE PROCESS? Certain categories of data are considered "special categories of personal data" and are subject to additional safeguards. We may need to process special category data as part of the application and recruitment process . We limit the special categories of personal data which we process as follows: We may process information about a candidate's physical or mental health in compliance with our obligations owed to disabled employees and to consider whether we need to provide adjustments during the recruitment process. We will always treat information about health as confidential and it will only be shared internally where there is a specific and legitimate purpose to do so. We have implemented appropriate physical, technical, and organisational security measures designed to secure your personal data against accidental loss and unauthorised access, use, alteration, or disclosure. If a candidate is successful, any health information processed as part of the recruitment process that is relevant to our compliance with our obligations in connection with employment will be retained and processed in accordance with the Employee and Contractor Privacy Notice. If a candidate is unsuccessful, any health information obtained as part of recruitment process will be deleted with the rest of the candidate's personal data within 12 months of their rejection. Given the nature of our business, we ask successful candidates who have accepted a conditional offer of employment to disclose their criminal record history and we carry out criminal record checks as part of our background vetting process and in compliance with our obligations in connection with employment. We will always treat criminal record history as confidential and it will only be shared internally where there is a specific and legitimate purpose to do so. We have implemented appropriate physical, technical, and organisational security measures designed to secure your personal data against accidental loss and unauthorized access, use, alteration, or disclosure. Criminal record information will be deleted once the recruitment process has been completed, subject to any exceptional circumstances and/or to comply with particular laws or regulations. Criminal record information will typically be retained for a maximum of 6 months, although the outcome of any check will remain on the employee's record. LHV Bank Limited is committed to providing equal opportunities for employment and progression to all of its employees and from time to time it will process information relating to ethnic origin, race, nationality, sexual orientation and disability, alongside information relating to gender and age, for the purposes of equal opportunities monitoring. We have implemented appropriate physical, technical, and organisational security measures designed to secure your personal data against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, this monitoring will always take place in accordance with appropriate safeguards as required under applicable law, including: o the provision of information relating to ethnic origin, race, nationality, sexual orientation and disability for the purposes of monitoring will be voluntary and processed for this purpose only with your consent; o wherever possible, the monitoring will be conducted on the basis of using anonymised data so individual candidates cannot be identified; o the information processed for monitoring purposes will be maintained separately from general management and HR records. 1. WHEN DO WE SHARE YOUR PERSONAL DATA? We will share personal data with other parties only in limited circumstances in order to take steps necessary to enter into an employment contract or where necessary to comply with a legal obligation, or otherwise in pursuit of our legitimate business interests as follows: • Recruitment or executive search agencies that assist with the recruitment process;, • Other companies in the LHV group, to oversee recruitment / employment terms;, • Background vetting specialists that assist with checks relating to matters such as references, education history, qualifications, identity, credit status, regulatory status & registrations ,Sanctions checks and DBS checks;, • Recruitment software service providers, including Greenhouse Software and HR System (HiBob);, • Psychometric assessment providers, including Predict #J-18808-Ljbffr

SENIOR PROPERTY MANAGERScanlans Property Management Competitive Home Based Leeds PortfolioROLE OVERVIEWYou will take ownership of a mixed, predominantly RMC led portfolio that includes high-rise buildings, where your blend of people skills and technical know-how will set the tone for great service. Working closely with resident directors, leaseholders and contractors, youll provide clear leadership across compliance, safety and service delivery while nurturing trust and transparency at every step.This is a role for someone who enjoys variety and autonomy. Youll balance board governance and budgeting with hands-on site presence and decisive action on maintenance, risk and safety particularly within HRBs backed by the systems, specialist support and scale of the wider Group.ROLE EXPECTATIONSMost days, you will be coordinating priorities across your portfolio, planning works, reviewing compliance status, progressing actions with contractors, and updating RMC directors and residents with timely, clear communications. You will lead on budgeting and service charge management, ensure building safety duties are met for HRBs, and keep everything moving with organised, proactive follow-through. Youll be both the strategic lead and the steady day-to-day presence that keeps your buildings safe, compliant and well-run.WHAT SUCCESS LOOKS LIKEYour RMC boards feel informed, involved and confident in your stewardship.HRB safety obligations are met consistently, with clear evidence and timely actions.Budgets, service charges and year-end processes run smoothly with minimal variance.Planned and reactive works are delivered on time, on budget and to specification.Communication is proactive, clear and empathetic, reducing escalations and complaints.You spot risks early, propose pragmatic solutions and keep stakeholders aligned.HOW YOU'LL SPEND MOST OF YOUR TIMEMeeting and advising RMC directors, preparing board packs, minutes and actions.Building and managing annual budgets, monitoring spend and approving invoices.Leading compliance for HRBs, coordinating safety cases, inspections and evidence logs.Scheduling and overseeing planned maintenance, Section 20 consultations and projects.Conducting regular site visits, assessing standards and instructing remedial works.Managing contractors and suppliers, negotiating value and ensuring quality delivery.WHO THIS ROLE IS FORYou put residents and communities at the heart of decisions while staying commercially sharp.You thrive in a fast-paced, multi-site role and stay calm, organised and accountable.You communicate with warmth and clarity, adapting to different audiences with ease.Youre comfortable leading board-level discussions and turning decisions into action.You take ownership, make informed calls and follow through until the job is done.EXPERIENCE THAT HELPSManaging mixed RMC portfolios and working closely with resident directors.Exposure to high-rise buildings and the evolving building safety landscape.Creating and managing service charge budgets and guiding year-end processes.Delivering major works, including Section 20 consultation and contractor oversight.Using block management systems and producing accurate, insightful reporting.WHAT WE OFFERCompetitive salary, aligned to experienceDiscretionary bonus24 days holiday plus bank holidaysPrivate medical insurance, life assurance and enhanced family leaveFully funded training and professional developmentPaid sabbaticals as a loyalty rewardPension scheme and employee assistance programmeDiscounts across travel, retail, fitness and entertainmentABOUT SCANLANS PROPERTY MANAGEMENTScanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after.Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group.HOW WE HIREInitial conversation with our talent teamInterview focused on your portfolio leadership, stakeholder management, building safety/compliance competence and decision-making through scenario-based questionsWe aim to complete the process within two to three weeks and communicate clearly throughout.INTERESTED?Apply with your CV.All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.TPBN1_UKTJ

Lead Conversion Officer Department: Marketing & Student Recruitment Location: Openshaw Position Type: Permanent, Full-Time, Office Based Working Hours: 37.5 hours per week Working Pattern: Monday to Friday, 9:00am to 5:00pm Reports To: Marketing / Student Recruitment Manager About UK Management College UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality. The Role The Lead Conversion Officer plays a vital role within the Marketing & Student Recruitment team, managing and converting prospective student leads generated through UKMC's marketing and recruitment activities. The postholder will take ownership of the lead journey from initial enquiry through to application, ensuring prospective students receive timely, relevant, and professional support throughout the process. This role requires a confident, proactive, and results-driven individual who can build strong relationships with prospective students, handle inbound and outbound communications, and maximise conversion opportunities through effective engagement across multiple communication channels. Key Responsibilities Lead Management, Sales & Conversion • Manage prospective student leads from initial enquiry through to application and, where applicable, enrolment. • Respond promptly to new enquiries and conduct outbound calls to prospective students. • Understand prospective students' interests, circumstances, career ambitions, and educational goals. • Provide clear and accurate information regarding UKMC programmes, entry requirements, funding options, study modes, and the application process. • Build rapport and trust with prospective students while promoting the benefits of studying at UKMC. • Confidently handle questions, concerns, and objections. • Guide prospective students through the application process and explain required documentation. • Maintain regular follow-up with prospective students throughout the recruitment journey. • Re-engage prospective students who have become inactive or have not completed their application. • Work towards agreed lead, application, and enrolment targets. Multi-Channel Lead Nurturing & CRM Administration • Maintain consistent communication with prospective students through telephone, email, WhatsApp, and other communication platforms. • Support lead nurturing campaigns for different audiences, courses, and student intakes. • Follow up on leads generated through marketing campaigns, events, outreach activities, and other recruitment channels. • Maintain accurate and up-to-date records within HubSpot and other CRM systems. • Monitor lead pipelines and ensure follow-up activities are completed within agreed timescales. • Produce accurate records and reports to support recruitment and conversion activities. Knowledge & Experience • Previous experience in sales, customer service, recruitment, admissions, business development, or a similar customer-facing role. • Experience handling telephone enquiries and conducting outbound calls. • Experience using HubSpot or other CRM and lead management systems. • Strong communication and interpersonal skills. • Ability to build rapport and establish trust quickly. • Strong organisation and follow-up skills. • Experience working towards targets and measurable outcomes. • Good attention to detail and record-keeping skills. • Competent in Microsoft Office applications and communication systems. • Experience within higher education, further education, or student recruitment would be advantageous. • Knowledge of UK higher education and student recruitment processes is desirable. Skills & Competencies • Excellent verbal and written communication skills. • Strong influencing and persuasion skills. • Active listening and questioning skills. • Strong customer service approach. • Ability to identify needs and recommend appropriate solutions. • Confident handling objections and difficult conversations. • Strong time management and ability to manage a high volume of leads. • Results-oriented and commercially aware. • Resilient and able to work effectively in a target-driven environment. • Professional, approachable, and student focused. • Ability to work independently while contributing effectively to a wider team. Benefits • 28 days annual leave (including bank holidays) • Pension Scheme • Professional development opportunities • Career progression opportunities within a growing higher education organisation • Supportive and collaborative working environment • Free onsite parking • Access to academic resources and support networks • Staff engagement, recognition, and wellbeing initiatives • Modern working environments and resources • Opportunity to contribute to the continued growth and success of UK Management College How to Apply If you are a motivated and target-driven professional with a passion for student recruitment and customer engagement, we would love to hear from you. Apply today and become part of a dedicated Marketing & Student Recruitment team, helping prospective students take the next step in their educational journey while contributing to the continued success of UK Management College

Customer Service Advisor Location: Manchester - in the Old Trafford area Salary: Competitive, dependent on experience Hours: Monday to Friday, 37.5 hours per week Working hours: Flexible start between 8:00am-9:00am, finishing between 4:00pm-5:00pm Contract: Temporary to Permanent Start: Immediate About the Opportunity We are delighted to be recruiting for a Customer Service Advisor to join a well-established organisation that is currently going through an exciting period of growth. This is a fantastic opportunity to join a growing team at an important time for the business. The role is initially offered on a temporary-to-permanent basis, with the potential to become permanent at the beginning of January 2027, subject to a successful placement and both parties being happy to progress. You will become an integral part of the customer service team, providing a high-quality and professional service to clients throughout the full customer journey - from onboarding and quotations through to reporting, invoicing and managing day-to-day communications. This is an excellent opportunity to join a well-established organisation experiencing a period of growth, where you can make a genuine contribution to the customer experience and develop your skills within a supportive team. With an immediate start and a clear opportunity to move into a permanent position in January 2027, this role would suit an experienced customer service professional looking for their next opportunity and the chance to build a long-term career with an expanding organisation. If you are organised, customer-focused and thrive in a busy environment, we would love to hear from you. The Role As a Customer Service Advisor, you will be responsible for delivering an excellent customer experience while working closely with internal teams and external clients. Key responsibilities will include: Supporting the team with the administration associated with onboarding new clients and the continued delivery of excellent customer service. Managing and responding to incoming client communications via email and telephone in a timely and professional manner. Acting as a first point of contact for client queries and resolving issues wherever possible. Escalating and coordinating queries with the appropriate internal teams where required. Inputting and maintaining accurate customer information within LIMS and other internal systems. Liaising with customers regarding sample paperwork, COCs and purchase orders. Preparing accurate, fit-for-purpose quotations within the approved authority level. Coordinating logistical queries and arrangements where required. Managing subcontract laboratory services when necessary. Liaising with analytical teams to ensure customer projects are delivered successfully. Coordinating the delivery of customer receipts, reports and invoices. Providing accurate client information and updates to the wider team. Working with the SCSA and Customer Service Manager as part of a continual improvement process. Building and maintaining strong, professional relationships with clients and internal stakeholders. Processing media orders and developing knowledge of sampling techniques. Completing result uploads, calculations and accurate data entry. Checking data entry and calculations completed outside of the LIMS system. Supporting the wider customer service function as required.These duties are not exhaustive and should not be interpreted as a complete definition of the role. About You We are looking for someone who is customer-focused, organised and confident communicating with a wide range of people. You will be comfortable working in a busy environment, managing competing priorities and maintaining a high level of accuracy. You will ideally have: Previous experience in a customer-facing role - essential. Experience working in a fast-paced environment - desirable. Excellent written and verbal communication skills. A professional and confident telephone manner. Strong customer service and interpersonal skills. Excellent organisational and prioritisation skills. The ability to manage your own workload effectively. A collaborative "one team" approach. Excellent attention to detail. Strong numerical and accurate data-entry skills. Good IT skills, including Microsoft Office 365, Excel and Word. The ability and willingness to learn and use various in-house systems and processes. A positive and adaptable approach to change. Flexibility and the ability to adapt to changing priorities.Benefits of through Tate Recruitment Limited Weekly pay Holiday pay Free on-site parking Access to the Tate Rewards Scheme - including store discounts Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Administrative Assistant Department: Executive Office Location: Salford, with occasional travel across UK Management College campuses as required. Position Type: Permanent, Full-Time – Officed Based Working Hours: 37.5 hours per week Working Pattern: Monday to Friday, 9:00am – 5:00pm Reports To: Executive Assistant to the Chief Executive Officer About UK Management College UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality. The Role The Administrative Assistant plays a key role within the Executive Office, providing professional and efficient administrative support to the Executive Assistant to the Chief Executive Officer. The postholder will help coordinate executive, governance, and operational activities across UK Management College and The Unibridge Group, ensuring the smooth running of day-to-day business operations. The role also supports the planning, coordination, and delivery of events across the College, assisting with event logistics, administration, communications, and stakeholder engagement to ensure successful outcomes. This position requires a highly organised, proactive, and professional individual who can manage competing priorities, maintain accuracy, and provide exceptional administrative support in a fast-paced environment. Key Responsibilities Executive & Administrative Support • Provide day-to-day administrative support within the Executive Office. • Support the Executive Assistant to the Chief Executive Officer with the management of the Chief Executive Officer's diary, including scheduling meetings, coordinating appointments, and ensuring priorities are managed effectively. • Coordinate meetings, prepare agendas, take accurate minutes, and track actions through to completion. • Prepare professional correspondence, reports, presentations, and other documentation. • Manage shared Executive Office inbox and respond to enquiries in a professional and timely manner. • Maintain accurate electronic and paper filing systems in accordance with data protection and governance requirements. • Handle confidential and sensitive information with discretion and professionalism. Governance Support • Support the administration of committees and governance meetings. • Ensure agendas, minutes, action logs, and governance records are accurate, maintained, and distributed within agreed timescales. • Monitor and track actions arising from meetings through to completion. • Maintain governance documentation and records to a high standard. Stakeholder & Office Coordination • Coordinate meeting logistics, including room bookings, catering arrangements, and circulation of meeting papers. • Liaise with internal departments and external stakeholders to facilitate effective communication and administrative support. • Support Executive Office projects through research, document preparation, and administrative coordination. • Assist with the organisation and coordination of Executive Office activities and initiatives. Financial & Operational Administration • Assist with the processing of purchase orders, invoices, and expense claims where required. • Maintain accurate records and documentation to support operational activities. • Provide flexible administrative support across the Executive Office in line with business requirements. Knowledge & Experience • Previous experience in an Administrative Assistant, Office Administrator, Executive Assistant support, or similar role. • Experience coordinating meetings, managing diaries, and maintaining accurate records. • Experience preparing professional correspondence, reports, presentations, and other business documentation. • Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail. • Experience handling confidential information with discretion and professionalism. • Experience supporting senior leaders or executive teams is desirable. • Exposure to higher education, professional services, or corporate environments would be advantageous. Skills & Competencies • Excellent organisational and time management skills. • Strong written and verbal communication skills. • High level of attention to detail and accuracy. • Ability to prioritise workloads and meet deadlines. • Professional and confident approach when dealing with stakeholders. • Ability to build positive working relationships across the organisation. • Strong administrative and record-keeping skills. • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. • Ability to work independently and as part of a team. • A proactive, flexible, and solution-focused approach. • Ability to maintain confidentiality and professionalism at all times. Benefits • 28 days annual leave (including bank holidays) • Pension Scheme • Professional development opportunities • Career progression opportunities within a growing higher education organisation • Supportive and collaborative working environment • Free onsite parking • Opportunity to work closely with senior leadership teams • Exposure to governance, executive, and strategic business operations • Staff engagement, recognition, and wellbeing initiatives • Modern working environments and resources • Opportunity to contribute to the continued growth and success of UK Management College How to Apply If you are a highly organised and professional administrator looking to develop your career within a dynamic and growing higher education organisation, we would love to hear from you. Apply today and become part of a dedicated Executive Office team, supporting senior leadership and contributing to the ongoing success and development of UK Management College

IT & Communications ApprenticeThe Army - United KingdomFrom £27,282 a yearCreate a battle-winning cyber capability.As a full-time soldier, entry-level Communications Engineer in the British Army, youll:Learn how to protect our frontline communications systems from cyber warfare threatsJoin one of three focused trades: Information Services, Networks, or InfrastructureConfigure, deploy, and maintain operational and tactical communication systemsEngineer radios, satellite systems and computer networksBuild voice and data telecommunications networksEarn an apprenticeship in Network Engineering or Cable InstallingTo qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent).Set yourself up for life.During your initial training, youll earn £27,282. If you set your mind to it, you could reach Corporal within 5 years, earning £40,989.Youll also receive 30 days annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30am to 5pm, Monday to Friday.From your very first day of training with us, youll be gaining transferrable skills skills that could set you up for life. You dont need to know how to do the job before you get here, because well give you all the entry-level training you need.Youll even get to travel the world, taking part in the Armys adventurous training, and spending dedicated time playing the sports you love.Get skills, get qualified, get confident.You Belong Here.Apply Now.TPBN1_UKTJ

Join our team at KeolisAmey Metrolink (KAM), the largest light rail network in the UK! Due to internal changes, we are now looking to appoint a Tram Maintenance Team Leader at our Trafford Depot. In this hands-on leadership role, you’ll guide a skilled maintenance team, driving high-quality work, smart prioritisation and operational excellence. Working closely with the Tram Maintenance Manager, you’ll ensure our fleet remains safe, reliable and future-ready, while championing continuous improvement and shaping the next evolution of our maintenance operations. As part of a 24/7 operation, you’ll work a rotating shift pattern covering days, nights, weekends and public holidays - keeping the network moving around the clock. Key accountabilities will include: Assist the Tram Maintenance Manager with maintenance prioritisation, repairs and modification works through effective teamwork, plant and materials. Provide leadership to ensure trams are correctly maintained and serviced in line with the approved maintenance regime. Ensure planned, corrective and reactive maintenance work orders are completed accurately, with all asset management records kept up to date. Ensure compliance with all relevant policies, regulations, standards and safety requirements, demonstrating zero-harm principles in all working practices. Motivate, lead and manage the team to achieve departmental and business performance targets, ensuring staff competence and effective task allocation. Act as the first line of technical support for the Network Management Centre during tram failures or recovery situations. Engage with key internal and external stakeholders, including TfGM, OEMs and suppliers, ensuring clear communication and collaborative problem-solving. Authorise and allocate resources required for the maintenance and delivery of tram assets, ensuring tooling, equipment, materials and documentation are correct and fit for purpose. What you’ll bring: Demonstrates the ability to motivate and support others, with emerging experience in leading or coordinating people within a maintenance, support, project or production environment. NVQ Level 3 in an engineering discipline is essential, with strong knowledge of electrical/electronic, mechanical and hydraulic maintenance systems. Extensive maintenance experience with the ability to fault-find, carry out diagnostic investigations and perform root cause analysis. Strong understanding of safety, risk management and continuous improvement techniques within a maintenance environment. Ability to work effectively with internal and external stakeholders, supported by strong verbal and written communications and IT skills. Depending on the level of applications for this role we may close the advert earlier, therefore we encourage you to submit your application early. What we will offer you: A starting salary of £64,139 per annum + shift allowance (Overtime available) Permanent, working full time 37.5 hrs per week Free Tram Travel for all our colleagues, plus a sponsored pass for an immediate family member. 33 days holiday Access to Amazing Discounts at major retailers including Asda, Currys PC World, John Lewis and many more. Family Friendly Policies including enhanced maternity and paternity pay. Wellbeing Support including a free counselling, health checks and Employee Assistance Programme. Supporting your development focusing on career pathways and professional fees covered if required for role. Our Commitment to you: At KAM, we celebrate the diversity of our customers, communities, and colleagues, and strive for a workforce which is equitable, inclusive and representative of the communities we serve and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and sexual orientation to apply. We look forward to receiving your application. We live our values of “We Care, We Commit, We Imagine” through our behaviours and we strongly believe that diverse perspectives drive innovation and create an environment where individuals can imagine that anything is possible. We care about our people, and we fully commit to creating an inclusive environment where our people feel valued, respected and empowered to thrive. To ensure you are given the best opportunity to succeed in the recruitment process, please let us know if you will require any support or reasonable adjustments. What we will need to check: If you are successful, we will need to complete several pre-employment checks prior to you starting. These include. Proof of address. Evidence of right to work in the UK. References from previous employment or studies from the last 3 years Pre-employment medical (level subject to role). Criminal Records self-declaration check, in line with the Rehabilitation of Offenders Act (1974)

Your new company Hays are recruiting for a permanent Client Support Administrator. This role is fully office based in Manchester City Centre. A growing and forward-thinking organisation based in Manchester City Centre is seeking to expand its administration team. The business is committed to delivering high-quality service, building strong client relationships, and investing in employee development.This is an excellent opportunity to join a high-performing team with clear career progression pathways and long-term development opportunities. Your new role As Client Support Administrator, you will play a key role in delivering accurate, efficient, and professional administrative support to clients and internal stakeholders.You will be responsible for handling client enquiries, maintaining records, managing service requests, and ensuring all tasks are completed to a consistently high standard. This opportunity would suit an organised and ambitious individual who enjoys working in a high-volume environment and takes pride in delivering exceptional customer service. Key Responsibilities Provide professional support and guidance to clients in a clear and approachable manner. Manage a high volume of client communications, including telephone calls, emails, and follow-up requests. Process client requests accurately and within agreed service levels. Maintain and update records, ensuring data accuracy and compliance at all times. Respond proactively to customer enquiries and resolve issues efficiently. Investigate and resolve queries with excellent attention to detail. Support continuous improvement initiatives to enhance service delivery and operational efficiency. Work collaboratively with colleagues across the business to achieve team objectives. Take ownership of tasks and ensure commitments are delivered on time. Deliver a consistently high standard of customer service and client experience.What you'll need to succeed Skills & Experience Previous administration, customer service, client support, or office-based experience. Excellent organisational skills with the ability to manage multiple priorities. Strong attention to detail and commitment to accuracy. Ability to work effectively in a fast-paced, high-volume environment. Highly accountable with a proactive and solution-focused approach. Excellent written and verbal communication skills. Strong IT skills, including Microsoft Office applications. Professional and confident approach when dealing with clients and colleagues. Commitment to delivering an exceptional customer experience You will be someone who: Thrives in a busy and demanding environment. Demonstrates a strong work ethic and positive attitude. Takes pride in producing high-quality work. Is driven to achieve individual and team goals. Genuinely cares about delivering positive outcomes for clients. Takes ownership of responsibilities and delivers on commitments. Enjoys learning, developing new skills, and progressing their career. Wants to be part of a growing and successful business Must be comfortable with sales and speaking to people on the phone. What you'll get in return Salary of £30,000 per annum. Performance-related bonus scheme. Clear progression and career development opportunities. Ongoing professional training and qualifications support. Supportive and high-performing team environment. Modern office facilities in Manchester. Fully office based. Opportunity to build a long-term career with a growing organisationWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Role: Transformation Change Consultant Location: London, Manchester, Edinburgh Career Level: Management Consultant (CL9) Change Consulting Services is a cross‑industry capability that focuses on delivering market‑leading transformation and change solutions to our clients. • Deliver enterprise transformational change projects underpinned by technology including SAP, Oracle, SuccessFactors, Workday, Salesforce to define Change Management solutions., • Manage key elements of the lifecycle including Business Transformation vision, Leadership Engagement and Advocacy, Change Planning, Culture and Behaviour change, Communications and Storytelling, Behavioural and Data science and Change Measurement along with the supporting operating model and technology enablers., • Support the growth of the Change consulting practice through innovation, capability growth, thought leadership, and market eminence within the area of Change Management., • Support in creating market relevant Change Management points of view, blogs and offerings to create market eminence for Accenture’s Change consulting and overall T&O., • Delivering with consistency and excellence for our clients., • Proven track record in delivering enterprise transformational change programmes ideally underpinned by SAP S/4, Oracle, Workday, SuccessFactors and Salesforce technology., • Developing Change Management planning, conducting detailed change impact assessments, building change intervention plans., • Transformation vision creation, Leadership alignment and storytelling., • Communication strategy, experience in planning and building communication materials and engagement interventions using digital and AI‑enabled tooling., • Conducting Learning Needs Analysis, Learning strategy and content build., • Understanding, and experience of end to end technology implementation programme lifecycle, from design through to hyper‑care., • A passion for Innovation and Technology trends, understanding how leading‑edge technologies and data can drive organisation objectives while supporting the employee/ colleague experience., • Strong consulting acumen by demonstrating excellent communication, facilitation and data analysis skills to influence others., • Showing ability to build trusted relationships, and manage stakeholders, both internally and externally to your organisation with clear ability to influence others., • Are forward thinking with a strong business acumen., • Prioritise continuous development and self‑guided learning, personally and your team., • Have the drive to continuously share your knowledge with others., • Are open to autonomously operate in a global network & fast pace growth model and comfortable to set your own personal growth plan., • Are enthusiastic to extend and navigate networks in and outside of Accenture. At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first‑class services we are known for. • London, • Edinburgh, • Manchester All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our servicemen and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. #J-18808-Ljbffr

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. There is a political consensus that infrastructure investment is vital and serves an enduring purpose. At all levels of UK government, projects are being taken forward that support sustainable economic growth, decarbonise the movement of goods and people, and modernise the services received by end users. At WSP, we draw on experience from working on over 36,000 transport and infrastructure projects in over 40 countries across 6 continents. As one of the global leaders in transport and infrastructure we are commitment to sustainable transport and connecting communities. As one of the largest environmental consultancies in the UK, you’ll get the opportunity to contribute to nationally significant transport projects and collaborate with some of the brightest minds in the industry. You’ll be encouraged to explore new ideas in a culture that values curiosity and diverse perspectives. With the continued changes and demand on the UK transport sector comes increased scrutiny and a more complex consenting environment. As an Associate or Associate Director in our Resilient Infrastructure team in London, you’ll play a key role in navigating this landscape - supporting transport expansion through strategic planning, environmental advice, and technical studies. You’ll contribute to some of the UK’s most significant and transformative transport infrastructure projects, delivering services such as planning applications, EIA, GRIP Stages, and support for DCO examinations and planning inquiries to name a few. This is a post which is of strategic significance for our business and represents a challenging and exciting opportunity to identify, win and deliver multi-disciplinary inputs for transport infrastructure projects. We need people with creative spirit, a dedicated approach and a solid grounding in environmental design, assessment and management at any stage of the development project lifecycle. As an Associate or Associate Director, you will collaborate with a diverse team of technical specialists and design professionals to lead and coordinate environmental contributions across project designs and assessments. You will be instrumental in improving the environmental performance for a range of aviation projects. The role would suit an enthusiastic individual looking to influence, lead and deliver environmental elements of aviation projects. You will have responsibility for directing and leading projects including tasks relating to recruitment, bidding, project team management, project delivery, and financial management. • Playing a key role in growing our transport sector offer, working with sector leads and client account managers to drive thought leadership and win new business., • Providing environmental advice and support to clients, project managers and colleagues., • Working with colleagues, environmental specialists, clients and engineering teams to promote sustainable design and environmental enhancement., • Leading large, multiple, and complex projects, overseeing our performance on technical, quality, commercial, and health and safety., • Build strong client relationships and identify opportunities to support project strategy, resourcing and delivery., • Undertaking activities to secure new work, including developing proposals for complex opportunities, delivering strategic level bids and framework opportunities, and undertaking business development opportunities., • Champion innovation through approaches such as Digital EIA, Technical Excellence and Future Ready., • Driving performance improvement and career advancement opportunities across team., • Promote an inclusive and positive team environment, acting as a trusted advisor and mentor., • Promoting an inclusive workplace, demonstrating an understanding of Health and Safety whilst living the values of our health, safety, and wellbeing culture., • Undertaking actions that contribute towards the success of the WSP business strategy, whilst being self-motivated towards goals relevant to the role, team, and your projects., • Relevant environmental or planning degree (or equivalent experience), with chartered status or actively working towards chartership., • Demonstrable experience in delivering Environmental Impact Assessments (EIA) for aviation schemes, including under a range of UK planning regimes such as the Town and Country Planning Act and the Planning Act 2008. Awareness of the application of the Transport Works Act 1992 is beneficial., • Familiarity with relevant consenting processes associated with transport infrastructure and transport-related projects, including Habitats Regulations Assessment (HRA), Environmental Permit applications etc. Understanding of how these processes integrate with the planning system and EIA for rail and road schemes, transport improvement works, rail sidings, or station and infrastructure upgrades., • Capable of leading client communications and maintaining strong relationships with stakeholders, regulators, and the public, with a solid understanding of public consultation and stakeholder engagement processes., • Knowledge of emerging environmental and planning policy trends., • Advantageous to understand HS2, Transport for London (TfL), Pathway, WebTAG experience, Network Rail and/or London Underground requirements., • Excellent written and verbal communication skills, with strong report writing and review capabilities, attention to detail, and a focus on quality assurance., • Proven people management experience and a track record of developing and upskilling internal teams., • Demonstrated ability to contribute to strategic planning, win new work through bids and proposals, and enhance reputation in the transport sector. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the "WSP My Hour", allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Tax Manager, International - Tax & Treasury will play a critical role in owning multi-jurisdictional VAT compliance and enabling tax-informed growth across Fanatics Commerce, Collectibles, and Betting & Gaming. This is a hands-on tax role sitting within a small, high-performing Tax & Treasury team at the centre of Fanatics International's finance function, reporting directly to the Head of Tax & Treasury. The Tax Manager takes primary ownership of the Group's monthly VAT compliance cycle across 20+ registrations spanning the UK, EU, and wider international markets, while also supporting corporation tax compliance, employment taxes, technical advisory, and day-to-day business partnering across the international business. Operating across the full breadth of the Fanatics enterprise - spanning Commerce, Collectibles, and Betting & Gaming - this is an exceptional moment to join as the Tax function scales in scope, complexity, and influence. The Tax Manager, International - Tax & Treasury delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. • Partner with Finance, Commercial, Legal, and Operations as the first point of contact for tax queries, translating complex VAT and direct tax issues into clear, practical guidance that enables confident decision-making across the enterprise., • Coordinate with external advisers and third-party compliance agents across UK, EU, and international markets, managing those relationships to ensure accurate, timely filing and consistent execution of the Group's compliance obligations., • Contribute to the Tax function's growth by supporting process improvement initiatives, maintaining compliance documentation, and helping build scalable infrastructure as Fanatics continues to expand into new markets., • Act as a trusted subject-matter resource for junior finance colleagues, providing guidance and review on VAT ledger positions, compliance schedules, and supporting workings to raise the overall capability of the team., • Support the Head of Tax & Treasury in preparing materials for CFO and Finance leadership reporting, including the tax risk register, SAO certification evidence, and briefings on emerging tax developments., • Support new market entries - including marketplace launches and cross-border supply chains - by providing tax analysis covering VAT registration requirements, withholding tax, and customs duty implications, ensuring fans in new geographies can access Fanatics products without friction caused by compliance gaps., • Prepare VAT payment schedules and communicate the cash flow implications of VAT liabilities and reclaims to Treasury, enabling the business to serve fans reliably by maintaining the financial health underpinning day-to-day operations., • Assist with VAT technical issues including supply classification, supply chain movements, and cross-border place of supply questions, ensuring the integrity of the commercial and fan-facing offer across all channels., • Support briefing notes and internal communications on emerging tax developments across UK, EU, and international markets, keeping commercial and operational teams informed so the fan experience is never compromised by unexpected regulatory change., • Identify and implement process improvements across the VAT compliance cycle to reduce manual effort, improve accuracy, and build a more scalable and resilient compliance infrastructure as the business grows., • Leverage indirect tax compliance platforms and ERP systems - such as Avalara, OneSource, Microsoft Dynamics 365, SAP, or Oracle - to improve how VAT is determined, posted, and reconciled at the transaction level., • Support technical input on new commercial arrangements, including marketplace launches and cross-border supply chains, bringing creative and practical tax thinking to complex, fast-moving business problems., • Contribute to a culture of continuous improvement by maintaining and enhancing the Group's tax control framework and compliance checklists, ensuring consistent execution across an expanding portfolio of entities and jurisdictions., • Own the end-to-end monthly VAT compliance process across 20+ UK, EU, and international registrations - including preparation, review, submission, and ledger reconciliation - maintaining a clear audit trail and taking accountability for accuracy and timeliness., • Manage the Group's VAT registration portfolio, tracking filing frequencies, deadlines, and obligations as Fanatics enters new markets, ensuring no compliance obligation falls through the gaps., • Assist in managing VAT audits and correspondence from tax authorities, including drafting responses and supporting schedules, and act as internal coordinator for corporation tax compliance by gathering information for external advisers and preparing supporting schedules., • Maintain transfer pricing documentation and support current and deferred tax calculations during financial close, demonstrating a methodical and thorough approach to compliance across direct and indirect tax obligations. We are building a future-ready organization. This role is expected to: • Apply AI and technology to improve efficiency, quality, and outcomes, • Use data and digital tools to inform decisions and enhance performance, • Demonstrate curiosity and adaptability in adopting new technologies and ways of working, • Contribute to a culture of innovation and continuous improvement, • Demonstrable, hands-on VAT and indirect tax experience, including primary ownership of or material contribution to a multi-entity VAT compliance cycle - encompassing return preparation, reconciliation, and submission across multiple jurisdictions., • Proven ability to manage multiple compliance deadlines simultaneously in a fast-paced environment, with a methodical and detail-oriented approach that ensures accuracy and completeness without dropping standards., • Strong communication skills with the ability to translate complex tax issues into clear, practical guidance for non-tax stakeholders across Finance, Commercial, Legal, and Operations., • Experience managing third-party compliance agents and external advisers, with the ability to coordinate and hold those relationships accountable for on-time and accurate delivery., • Comfort operating across multi-entity, multi-jurisdictional tax environments, with an understanding of the compliance obligations and operational complexities that come with UK, EU, and international registrations., • Exposure to broader tax disciplines beyond VAT, including corporation tax compliance, transfer pricing, withholding taxes, or international indirect tax (GST, digital services taxes) is highly desirable., • Familiarity with ERP systems (Microsoft Dynamics 365, SAP, or Oracle) and indirect tax compliance platforms (e.g. Avalara, OneSource, or similar), with an understanding of how VAT is determined and posted at the transaction level, is desirable. ACA, CTA, ATT, or equivalent professional qualification is desirable but not required; we are open to qualified-by-experience candidates who can demonstrate the technical depth and ownership mindset this role demands. Hybrid: The primary place of performance of this role is the Company's office located in Manchester, subject to the Company's current hybrid work policy. This role currently requires in-office presence 3 days per week. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world - including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: • Build Championship Teams, • Obsessed with Fans, • Limitless Entrepreneurial Spirit, • Determined and Relentless Mindset By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. #J-18808-Ljbffr

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role ofSenior Vice President – Global KYC Policyto join our Risk & Compliance team. This role is inManchester. In this role, you’ll make an impact in the following ways: • Serve as a subject matter expert on all KYC topics, including client due diligence, beneficial ownership, account activity reviews, local requirements, and enhanced due diligence. Support the Global Head of KYC Policy in driving the policy agenda, coordinating stakeholders, preparing governance materials, and executing priorities with speed, rigor, and transparency. Drive strategic KYC Policy initiatives that strengthen and enhance the firm’s control environment. You will define clear policy and control requirements, communicate expectations across stakeholders, and oversee implementation progress to ensure timely, effective, and consistent execution. • Draft, refine, and publish KYC Policy, standards, and procedures, ensuring clear documentation, impacts across KYC functions are assessed, and control expectations understood across all lines of business and regions., • Socialize KYC Policy changes with stakeholders across Compliance, Operations, Technology, and the business to build understanding, alignment, and readiness., • Obtain approvals and lead implementation of KYC Policy changes through governance forums and committees, including rollout planning, training support, and guidance., • Provide timely, pragmatic advisory to Lines of Business on new products and services—reviewing and challenging proposals, identifying KYC obligations and controls, and aligning to risk appetite and regulatory expectations., • Facilitate daily team calls/stand-ups to track progress on key initiatives, clear blockers, maintain action logs, and synthesize updates into weekly briefings for leadership and governance forums., • Interpret laws, regulations, and regulatory publications; perform gap analyses and translate requirements into KYC Policy and control design, with clear guidance for process, systems, and documentation., • Provide oversight of policy exceptions, extensions and workarounds and other proposals to amend process or policy;, • Produce high-quality communications (policy notices, FAQs, implementation guides, training materials) and deliver stakeholder briefings to ensure understanding and consistent adoption across global teams., • Build strong relationships across Compliance, Operations, Technology, and LOBs, fostering a constructive challenge culture and ensuring aligned decision-making and timely execution. To be successful in this role, we’re seeking a candidate that can: Demonstrate disciplined governance: consistently prepare clear, decision-ready materials, drive agendas to closure, and proactively surface risks, dependencies, and trade-offs to the Global Head of KYC Policy. Deliver high-quality policy content: produce precise, unambiguous KYC Policy, supported by well-structured guidance and publication artifacts Execute change with rigor: document and manage detailed rollout plans Advise with credibility and challenge constructively: give timely, pragmatic guidance on new products, identify KYC control requirements, and challenge proposals to align with regulatory expectations and the firm’s risk appetite. Maintain a strong daily operating cadence: lead efficient stand-ups, clear blockers quickly, keep action logs current, and synthesize progress into concise weekly updates for leadership and KYC governance forums. Prioritize strategically: recommend quarterly policy-change sequencing based on regulatory urgency, operational readiness, capacity, and client experience; Be the SME others rely on: provide authoritative guidance across KYC domains (CDD, beneficial ownership, periodic refresh, EDD) Translate regulation into controls: perform gap analyses on laws and regulatory publications, convert requirements into actionable policy and control designs, and partner with process and technology teams to enable adoption. Strengthen control environment: oversee exceptions, extensions, and workarounds through disciplined review and challenge .This individual will gain exposure to: • Senior leadership and KYC governance exposure—presenting priorities, shaping agendas, and delivering executive-ready briefings., • Enterprise collaboration across Compliance, Operations, Technology, and LOBs—driving aligned execution and adoption., • Global regulatory interpretation and policy translation—converting requirements into clear KYC standards, controls, and documentation., • Full lifecycle policy change management—rollout planning, training, adoption tracking, remediation oversight, and effectiveness measurement., • Product and client lifecycle advisory—challenging proposals, defining KYC obligations and controls, and aligning to risk appetite and client experience., • High-impact strategic projects across KYC, Compliance, Operations, and Technology, with the opportunity to shape policy changes, influence control design, and help drive enterprise-wide improvements to the control environment., • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. • Job Identification 80130, • Job Category Compliance & Control, • Posting Date 08/20/2026, 08:26 AM, • Locations 1 Piccadilly Gardens, Manchester, GT MAN, M1 1RN, GB #J-18808-Ljbffr

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow. Informed and validated by science and data. Super‑powered by creativity and design. All underpinned by technology created with purpose. As Copilot Strategy, Change & Adoption Consultant you will help our clients set the strategic direction for Microsoft Copilot in the workplace, and then make it land. You will pair technology strategy with the change, communications and adoption craft needed to turn Copilot licences into everyday productivity and a genuinely AI‑enabled workforce. In this role you will play a key part in: • Setting the Copilot adoption strategy: Shaping a clear strategic vision for Microsoft Copilot - spanning Microsoft 365 opilot, Copilot Chat, Agent Builder, Copilot Studio and emerging workplace AI capabilities such as Cowork and Scout - aligned to security, data and automation capabilities., • Driving adoption: Designing and delivering user‑centric change and adoption campaigns at scale that tackle AI scepticism, build capability and embed new ways of working., • Leading complex engagements: Owning delivery excellence on Copilot strategy and adoption workstreams, escalating and de‑risking complex situations as the technology evolves., • Growing the practice: Helping develop the Copilot portfolio and client relationships to generate new opportunities and revenue, and coaching colleagues towards high performance and a positive culture. As part of your role, you will also be expected to drive the following activities: • Strategy and Vision: Develop AI workforce transformation strategies, advising senior stakeholders on Microsoft Copilot capabilities, adoption strategy across workforce groups and business functions, business change requirements, and opportunities to create value through AI‑enabled ways of working., • Ways of working Reinvention: Lead work redesign initiatives that leverage AI to enhance productivity, employee experience and organisational outcomes through future‑state practices, AI‑enabled workflows and effective human‑AI collaboration. Facilitate workshops to understand current and future ways of working., • Change and Adoption: Lead organisational change and adoption programmes from pilot‑to‑scale that enable successful Copilot deployment through communications, training, engagement, leadership alignment and persona‑led adoption plans. Tackle AI scepticism and respond to concerns to increase trust., • Enablement and Community: Stand up champions networks, training curricula, prompt libraries and enablement assets that sustain adoption as the Copilot estate and feature set evolve. Be innovative!, • Benefit Realisation: Lead value realisation activities for Copilot programmes, creating measurement frameworks, defining success indicators and helping clients translate adoption and productivity gains into tangible business outcomes., • Senior Stakeholder Engagement: Lead executive engagement and value communications activities, helping senior stakeholders communicate the vision for AI, demonstrate outcomes and align business and technology leaders around Copilot adoption., • Lead client workshops and transformation workstreams., • Manage small consulting teams and workstreams., • Develop high‑quality client deliverables and recommendations., • Facilitate discussions with business, technology and change stakeholders., • Translate complex AI concepts into practical business outcomes., • Build trusted relationships with senior client stakeholders., • Inspire clients with thought‑leadership on AI and Copilot trends for the workplace, and opportunities to direct their investment towards transformative work – led by ethical principles., • Contribute to inventing new frameworks that map the benefits, adoption and productivity metrics of Microsoft AI technology to business outcomes, continuously strengthening the AI business case., • Drive experimentation on Copilot adoption approaches to explore new ways to serve our clients and stay at the forefront of innovation., • Identify opportunities to accelerate your team’s upskilling in Copilot, investing in new training and certifications to keep pace with the technology., • Stay informed of the competitive technology landscape and assess the feasibility of deploying Generative and Agentic AI solutions such as Microsoft Copilot., • Support responses to bids, RFPs, RFIs and proposals, embedding the required governance to meet deadlines and quality., • Collaborate with stakeholders across Capgemini to understand client needs and shape new deals with expert solutions., • Drive solution development, including input into staffing, skill requirements and functional ideation across the delivery lifecycle., • Highly collaborative, able to expand your network within Capgemini to promote the Workplace AI offerings whilst advocating for other teams’ capabilities to your clients., • A passion for continuous learning and a willingness to develop those around you – both clients and colleagues., • Drive performance and continuous improvement, inspiring and celebrating a culture of boldness., • Getting buy‑in and aligning senior business and technical leaders on the benefits of AI technology, using strong communication, presentation and analytical skills., • Ability to build, grow and coach cross‑functional teams, driving cohesion and contributing to the wellbeing of your people., • Upholding strong ethical values, consistently making the conscious choice to ‘do the right thing’ in business and in leading your team., • Ability to shape and convey compelling storytelling around our Workplace AI offers and the business value on offer., • Proven experience designing and delivering change, communications and adoption at scale, with tangible behavioural results., • Proven experience applying strategy and innovation approaches to solve complex, analytical and technical business problems., • Strong project management skills, well‑versed in agile principles, and confident managing timelines, budgets and resources., • Working understanding of Microsoft Copilot (M365 Copilot, Copilot Chat), first‑party agents and Agent Builder, and the wider Microsoft AI stack or Anthropic stack, sufficient to build credibility with senior client stakeholders., • Understanding of Generative and Agentic AI risks and the ability to assess and mitigate them within an adoption programme., • Understanding of the ethical considerations of AI, how it can be affected by human bias, and techniques to address this., • Professional degree (Bachelor’s level or above)., • Relevant technology certifications (e.g. Microsoft, Anthropic) and experience with AI and Generative AI solutions such as Microsoft Copilot., • UK government security clearance (BPSS or SC) preferred, given our Public Sector work., • Currently working in a major consulting firm, with at least 4 years of consulting experience. We are delighted to be in the top 10 for the ‘Glassdoor Best Places to Work UK 2025’. Having received this accolade for four consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page. You will have the freedom to structure your day in the way that works best for you. We prioritise our output more than the number of hours we work – which is why one of our key values is ‘Freedom’. Our hybrid‑first way of working means we embed flexible working in all that we do, and all UK employees are eligible to request flexible working arrangements. You’d be joining an organisation that puts your wellbeing at the top of its priorities, with a range of health & wellbeing communities and regular listening surveys. We have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will have the freedom to express your ideas to colleagues who are attentive to your viewpoints – which is what makes us an innovative workplace, and why another of our key values is ‘Boldness’. We truly believe in the importance of recognising people for their great work, which is why we have regular promotion cycles to reward and compensate our people. At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real. | www.capgemini.com Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who • Declare they have a disability, and, • Meet the minimum essential criteria for the role. #J-18808-Ljbffr

Head of EngineeringApplylocations: Manchestertime type: Full timeposted on: Posted 11 Days Agojob requisition id: JR100625Head of Engineering | Manchester, UK*Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.*Job OverviewThe Head of Engineering is responsible for all custom development of proprietary products within Monex International, including core critical systems and future innovations. Our platforms are key to our current and future success as a company that allows us to simplify global payments and support businesses to manage their foreign exchange risk.The role will be part of the technology senior leadership, responsible for shaping and delivering the overall technology strategy for Monex International.Key Responsibilities & Accountabilities:The Head of Engineering will define and deliver all aspects of our software engineering strategy.You will build and lead a world-class product engineering organisation that consistently and rapidly ships secure, reliable, products that deliver measurable business value. You will establish a culture of craftsmanship and automation—driving high deployment frequency, low change failure rate, short lead time, and fast MTTR—while meeting regulatory obligations and ensuring operational resilience.* Provide strategic direction for our platforms to deliver corporate payments, API modernization, cloud, and real-time payment initiatives.* Partner with business and delivery teams to ensure scalable, secure, and compliant technology solutions.* Act as a trusted technology advisor to clients and internal leadership.* Hire, develop, mentor and retain top talent against the established engineering career paths, as well as working with strategic development partners to build a high-performance global team.* Partner with Product colleagues to align delivery roadmap to strategy/OKRs, ensuring predictable delivery and outcomes.* Drive adoption of modern architectures (microservices, event-driven systems) and cloud-native technologies.* Institutionalise modern engineering practices and drive metrics-led improvement using DORA + cost-to-serve.* Own CI/CD strategy (pipeline standardisation, policy as code, quality gates, security scanning) and implement test automation at all levels.* Embed DevSecOps and SRE practices across the Engineering team: SLOs/SLIs, error budgets, incident management, post-mortems, capacity & resiliency engineering.* Ensure compliance with data and IT security and country specific regulations.* Stakeholder communications - on strategy and deliveries to ExCo level.* Security & Compliance + Embed security-by-design principles into all engineering processes. + Ensure compliance with regulatory frameworks such as MiFID II, PSD2, and GDPR. + Collaborate with Information Security and Risk teams to maintain robust controls and audit readiness.* Align engineering processes and technology stacks across merged entities to achieve operational efficiency and scalability.Business Knowledge / Technical Skills* Expected 8 – 15 years in product engineering roles, at least 5 years in financial services* >3 years as the lead engineering manager on a modern custom financial services critical product (e.g. a core platform), with direct leadership of end-to-end software engineering (including cloud, platform engineering, APIs etc.* Previous experience of working within a regulated investment firm or strong equivalent demonstrable knowledge within a relevant Financial Services firm;* Strong knowledge of the regulatory environment in which an FX firm operates;* Able to demonstrate a clear understanding of the purpose of risk management and compliance within a regulated environment;* Strong knowledge of FX and derivatives.*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*At Monex, we do our very best every day to ensure that we take good care of our people, as our biggest asset is our highly driven and focused Talent Culture.We strive to continuously enable our people to develop their full potential by offering the necessary tools and support to empower our people to develop professionally and to take the next step in their career here at Monex.Teamwork is a paramount part of our Talent Culture as we achieve more when we collaborate and all work together. We take pride in our familial culture with colleagues who are willing to go the extra mile for one another.We foster a culture of Health and Wellness, encouraging our colleagues to pursue healthy habits and promoting healthy lifestyles. #J-18808-Ljbffr

At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. As a Principal Fire Engineer, you'll typically be working on big national and international Rail and Road infrastructure projects projects. All with the same goal of enabling innovative architectural design without compromising on the fire safety of the building. You'll be running through design information, liaising with other WSP disciplines such as Facades, Acoustics and Structures, presenting designs to local authorities and the Fire Service, and helping to inform the design team about what changes could be made to increase the safety of the building. Naturally, there is a lot to learn and you are likely to be guided through a variation of software packages, fire standards, team briefings and client updates from the start but we're a nice bunch and we regularly get together for social events. In addition to the above day to day role, we will assist the successful candidate toward his/her professional registration via IFE and other professional organisations. At WSP, we have multiple opportunity for our fire engineers to grow via a bespoke programme designed to provide you with both professional skills and specialist technical development opportunities. The programme is supported by our senior leadership team and is tailored give you the support, guidance and the development opportunities you need to help you work towards chartered status or equivalent professional qualifications. The structured programme includes but is not limited to training in: • Technical report writing, • Team specific technical skills, • Project management (introduction and advanced), • Influential communications, • Commercial concepts, • Collaborate team challenge You will have a BSc (BEng) or MSc (MEng) in Fire, Structural, Chemical or Mechanical Engineering degree or equivalent. Experience within the fire engineering consulting industry Experience in Rail Fire Engineering This role can be based from any of our Manchester or London offices. Other offices may be considered. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to makeup the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. #J-18808-Ljbffr

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Join WSP’s Health and Life Sciences team as an Associate Director, leading complex, people-centred transformation for clients across health, life sciences and the wider public sector. We are looking for an Associate Director to join our growing Major Projects and Change Advisory capability within Health and Life Sciences. This is an opportunity to take a senior role in shaping, leading and delivering complex transformation programmes that improve services, strengthen organisations and create better outcomes for the people and communities our clients serve. You will bring proven project, programme and change management experience, combined with the confidence to advise senior clients, lead multidisciplinary teams and operate effectively in complex, regulated and fast-moving environments. As an Associate Director, you will take ownership of significant workstreams and client relationships, contribute to the growth of our advisory offer, and play an active role in bids, propositions, thought leadership and team development. • Lead significant workstreams within complex projects, programmes and transformation initiatives, taking responsibility for mobilisation, governance, planning, delivery, assurance and benefits management., • Apply and tailor robust project, programme and portfolio management approaches, including Waterfall, Agile and Hybrid methods, to meet the needs of health and life sciences clients., • Help clients translate strategy into deliverable plans, managing risk, maintaining momentum and driving measurable outcomes in complex operating environments., • Build trusted relationships with senior client teams and stakeholders, providing clear, evidence-based advice and bringing confidence, judgement and structure to complex challenges., • Lead the design and delivery of sustainable, people-centred change approaches, including change plans, stakeholder engagement, communications, training and adoption activity., • Apply recognised change models and methods, such as Prosci ADKAR, Kotter and transition-based frameworks, in a way that is pragmatic, proportionate and relevant to each client context., • Work with leaders, teams and stakeholders to build commitment, support adoption and embed new ways of working, with a focus on lasting impact for patients, staff, organisations and communities., • Lead, coach and develop junior colleagues, building confidence and capability across project, programme and change delivery., • Contribute to a collaborative, inclusive and high-performing team culture, sharing knowledge, setting high standards and helping others deliver excellent work., • Lead and contribute to bids, proposals and client presentations, bringing clear subject matter expertise, commercial awareness and strong written input., • Identify opportunities to bring together WSP’s multidisciplinary expertise, helping to shape solutions that respond to client challenges and support business growth., • Maintain a strong understanding of health and life sciences trends, using market insight to inform client work, propositions and thought leadership., • Contribute to thought leadership, case studies and market-facing materials that strengthen WSP’s profile in Health and Life Sciences and showcase the value of major projects and change advisory., • Proven experience leading or delivering complex projects, programmes and/or change initiatives in health, life sciences, public sector or similarly regulated environments., • Strong project, programme and change management capability, with the ability to bring structure, pace and pragmatism to complex client challenges., • Confidence working in uncertain and fast-moving environments, developing practical solutions, making sound judgements and helping teams maintain momentum., • Credibility with senior clients and stakeholders, with the ability to build trust, communicate clearly and support alignment across clinical, operational, commercial and regulatory contexts., • Experience contributing to, shaping or leading proposals, bids, client development activity or new opportunities., • Ability to lead, support and develop others, providing constructive feedback, coaching and guidance to junior colleagues., • A collaborative and inclusive working style, embracing diversity of experience, background and perspective and contributing to a culture of learning and continuous improvement., • An interest in digital technologies and how they can enable transformation, improve services and create new advisory opportunities for clients., • Consultancy experience leading major projects, programmes or transformation initiatives for health and life sciences organisations., • Professional certifications or training such as APM PMQ, MSP, PRINCE2, Agile, MoR, MoP, Change Management or Prosci. We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long‑lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

Location: Manchester, UK (Manchester Science Park) – with frequent travel (including to Houston, Texas, USA) Reports to: Chief Scientific Officer (Project Director), with day-to-day technical liaison to the Technical Director Contract: Permanent, full-time Start date: September 2026, or by negotiation to accommodate PhD completion Salary: Dependent on experience Funding: Year 1 funded through the Innovate UK Biomedical Catalyst Post-Accelerator grant (ATC-Heart project); ScubaTx intends this to be an ongoing, permanent role supporting continued US commercial deployment beyond the grant period ScubaTx's Active Temperature Control (ATC-Heart) platform is moving from laboratory-validated device into real-world deployment with an Organ Procurement Organisation (OPO) and clinical partners in Houston, Texas. The Medical Liaison Scientist (MLS) will be ScubaTx's dedicated, on-the-ground representative for this deployment: coordinating day-to-day activity with LifeGift and Houston-based clinicians, translating technical and clinical performance into commercial value, and ensuring the system integrates smoothly into existing OPO and transplant workflows. This is a new, dedicated role rather than an extension of an existing one. The project requires sustained, continuous on-the-ground presence in Houston throughout the real-world deployment phase – a level of engagement that cannot be provided alongside the existing part-time, ad hoc or strategic-oversight commitments of the CEO, CSO and Technical Director. • Coordinate day-to-day logistics of ATC-Heart deployment with LifeGift (Houston OPO) and Texas-based clinical partners (Texas Heart Institute, Texas A&M/EnMed)., • Provide on-site training and workflow-integration support for OPO recovery teams and transplant clinicians, working with the Technical Director on device troubleshooting where required., • Monitor, record and quality-check device performance, reliability and usability data generated during real-world transport and preservation., • Support ScubaTx's relationships with OPO staff, transplant surgeons and coordinators, serving as an accessible and professional day-to-day contact throughout the project., • Build and maintain relationships with Houston-based clinicians and OPO leadership, representing ScubaTx professionally at customer sites., • Maintain a clear feedback loop between the field and the UK technical and commercial teams., • Support structured customer insight gathering (workflow requirements, adoption criteria, procurement decision drivers)., • Analyse real-world performance and usability data generated during deployment., • Contribute data collection and analysis in support of the quantified customer value model, working under the direction of the Project Director., • Produce regular field reports and contribute to milestone and stage-gate reporting to the Project Director., • Support development of customer-facing training materials and clinician communication resources., • Contribute to conference presentations and publications of project findings (e.g. ISHLT, AOPO), subject to commercial confidentiality., • Prepare and maintain product materials for clinical interactions, including leaflets, slide decks and other resources to support customer-facing activities., • Support the design and execution of further evidence-generating initiatives as identified by the Project Director., • Assist in drafting and reviewing publications and scientific communications in collaboration with clinicians and academic scientists. This role is based in ScubaTx's Manchester office but requires frequent travel to Houston, Texas, concentrated during the real-world deployment phase of the project (approximately November 2026 – June 2027): • During the deployment phase: on-the-ground presence in Houston of approximately one week in every four to six weeks, with more frequent trips around key training and deployment milestones., • Before and after this window: shorter, more occasional visits for relationship-building, planning and follow-up., • Occasional additional travel to other US sites or relevant conferences as required., • Candidates must be able to travel to, and undertake business activity in, the United States (e.g. via ESTA/B-1 or equivalent business travel authorisation)., • Degree (BSc, MSc, or PhD, including candidates in the final stages of thesis completion) in a relevant life sciences, biomedical engineering, clinical or related discipline., • Experience in a clinical, medical device or life-sciences commercial environment, ideally involving direct interaction with clinicians, hospital or procurement staff. Relevant doctoral research experience in a life sciences or clinical context will be considered equivalent., • Strong data analysis skills (e.g. Excel and/or statistical software), with the ability to translate technical and clinical data into clear commercial insight., • Excellent written and verbal communication skills, comfortable liaising confidently with senior clinicians and OPO leadership., • Willingness and ability to travel frequently and independently to the USA, as set out above., • Self-motivated and comfortable operating with significant autonomy while based remotely from the core UK team., • Familiarity with organ transplantation, organ preservation, or OPO operations., • Experience with medical device field deployment, clinical evaluations, or post-market surveillance., • Understanding of US healthcare and transplant procurement/reimbursement pathways., • Prior experience supporting an early-stage or scale-up medtech company. ScubaTx is a Manchester- and Houston-based medical device company developing the Active Temperature Control (ATC) platform: a reusable, plug-and-play system that actively regulates and maintains precise, tuneable temperatures for donor organs during transport, alongside proprietary oxygen persufflation technology. ATC-Heart, the company's first product application, is approaching FDA 510(k) submission and initial US commercial deployment. This role is central to that transition from late-stage development into real-world clinical use. #J-18808-Ljbffr

Lead Conversion Officer Department: Marketing & Student Recruitment Location: Openshaw Position Type: Permanent, Full-Time, Office Based Working Hours: 37.5 hours per week Working Pattern: Monday to Friday, 9:00am to 5:00pm Reports To: Marketing / Student Recruitment Manager About UK Management College UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality. The Role The Lead Conversion Officer plays a vital role within the Marketing & Student Recruitment team, managing and converting prospective student leads generated through UKMC's marketing and recruitment activities. The postholder will take ownership of the lead journey from initial enquiry through to application, ensuring prospective students receive timely, relevant, and professional support throughout the process. This role requires a confident, proactive, and results-driven individual who can build strong relationships with prospective students, handle inbound and outbound communications, and maximise conversion opportunities through effective engagement across multiple communication channels. Key Responsibilities Lead Management, Sales & Conversion • Manage prospective student leads from initial enquiry through to application and, where applicable, enrolment., • Respond promptly to new enquiries and conduct outbound calls to prospective students., • Understand prospective students' interests, circumstances, career ambitions, and educational goals., • Provide clear and accurate information regarding UKMC programmes, entry requirements, funding options, study modes, and the application process., • Build rapport and trust with prospective students while promoting the benefits of studying at UKMC., • Confidently handle questions, concerns, and objections., • Guide prospective students through the application process and explain required documentation., • Maintain regular follow-up with prospective students throughout the recruitment journey., • Re-engage prospective students who have become inactive or have not completed their application., • Work towards agreed lead, application, and enrolment targets. Multi-Channel Lead Nurturing & CRM Administration • Maintain consistent communication with prospective students through telephone, email, WhatsApp, and other communication platforms., • Support lead nurturing campaigns for different audiences, courses, and student intakes., • Follow up on leads generated through marketing campaigns, events, outreach activities, and other recruitment channels., • Maintain accurate and up-to-date records within HubSpot and other CRM systems., • Monitor lead pipelines and ensure follow-up activities are completed within agreed timescales., • Produce accurate records and reports to support recruitment and conversion activities. Knowledge & Experience • Previous experience in sales, customer service, recruitment, admissions, business development, or a similar customer-facing role., • Experience handling telephone enquiries and conducting outbound calls., • Experience using HubSpot or other CRM and lead management systems., • Strong communication and interpersonal skills., • Ability to build rapport and establish trust quickly., • Strong organisation and follow-up skills., • Experience working towards targets and measurable outcomes., • Good attention to detail and record-keeping skills., • Competent in Microsoft Office applications and communication systems., • Experience within higher education, further education, or student recruitment would be advantageous., • Knowledge of UK higher education and student recruitment processes is desirable. Skills & Competencies • Excellent verbal and written communication skills., • Strong influencing and persuasion skills., • Active listening and questioning skills., • Strong customer service approach., • Ability to identify needs and recommend appropriate solutions., • Confident handling objections and difficult conversations., • Strong time management and ability to manage a high volume of leads., • Results-oriented and commercially aware., • Resilient and able to work effectively in a target-driven environment., • Professional, approachable, and student focused., • Ability to work independently while contributing effectively to a wider team. Benefits • 28 days annual leave (including bank holidays), • Pension Scheme, • Professional development opportunities, • Career progression opportunities within a growing higher education organisation, • Supportive and collaborative working environment, • Free onsite parking, • Access to academic resources and support networks, • Staff engagement, recognition, and wellbeing initiatives, • Modern working environments and resources, • Opportunity to contribute to the continued growth and success of UK Management College How to Apply If you are a motivated and target-driven professional with a passion for student recruitment and customer engagement, we would love to hear from you. Apply today and become part of a dedicated Marketing & Student Recruitment team, helping prospective students take the next step in their educational journey while contributing to the continued success of UK Management College

Business Development & Marketing Executive Location: Bury Sector: Law PART-TIME ROLE — Flexible on hours and days | Salary equivalent to £32k FTE (pro-rata) The Role A well-established, multi-site law firm is looking for a Business Development & Marketing Executive to support their Director of Business Development and Marketing in delivering a BD-led growth strategy, while taking ownership of day-to-day marketing activity. This is a part-time position with flexibility on working hours and days — a great fit for someone balancing other commitments while still wanting a meaningful, varied role. Salary is the pro-rata equivalent of a £32,000 full-time salary. You'll focus on identifying, developing and converting opportunities across existing clients, referrers, intermediaries and target prospects — using marketing, content, events and digital activity to build visibility and strengthen the firm's profile in priority markets. Some regional travel is expected between sites and to local events. Key Responsibilities • Support BD plans across teams and service lines, and manage pipeline/opportunities via CRM (HubSpot), • Grow relationships with existing clients, referrers and intermediaries through targeted follow-up and campaigns, • Research target markets, sectors and competitors to inform BD activity and pitch prep, • Work closely with Directors and fee earners to capture opportunities and ensure follow-through, • Coordinate networking, sector events and business forums, tracking outcomes, • Own day-to-day marketing delivery: campaigns, client comms, website, social media, newsletters, client alerts, • Plan and coordinate content that turns legal and sector insight into client-friendly material, • Plan and deliver client/referrer/prospect events with clear objectives and follow-up, • Help develop the CRM system — data quality, segmentation, tracking, reporting, • Coordinate external agencies (PR, SEO, design) to keep output consistent and brand-aligned, • Track and report on BD/marketing performance and pipeline movement, • Oversight of corporate charitable activity across offices What We're Looking For Essential: • Experience in business development, client development, sales support or marketing — ideally in legal or another relationship-led professional services environment, • Understanding of how BD supports client acquisition, retention and revenue growth, • CRM experience (contacts, segmentation, activity tracking, campaigns), • Hands-on marketing delivery experience: content, campaigns, social, email, website, events, • Strong relationship-building skills across Directors, fee earners, clients, referrers and agencies, • Excellent communication, copywriting and organisational skills, • Able to manage multiple projects, prioritise effectively and work independently, • Experience working part-time or managing a broad workload with clear prioritisation Desirable: • Degree or equivalent experience in business, marketing or communications, • Knowledge of digital marketing, content marketing, email campaigns and social media, • Full driving licence What's Offered • Pension, death in service and private medical insurance, • Employee Assistance Programme and enhanced family leave policies, • Legal services and conveyancing fee benefits, • Career progression and professional development opportunities in a supportive, inclusive environment

Administrative Assistant Department: Executive Office Location: Salford, with occasional travel across UK Management College campuses as required. Position Type: Permanent, Full-Time – Officed Based Working Hours: 37.5 hours per week Working Pattern: Monday to Friday, 9:00am – 5:00pm Reports To: Executive Assistant to the Chief Executive Officer About UK Management College UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality. The Role The Administrative Assistant plays a key role within the Executive Office, providing professional and efficient administrative support to the Executive Assistant to the Chief Executive Officer. The postholder will help coordinate executive, governance, and operational activities across UK Management College and The Unibridge Group, ensuring the smooth running of day-to-day business operations. The role also supports the planning, coordination, and delivery of events across the College, assisting with event logistics, administration, communications, and stakeholder engagement to ensure successful outcomes. This position requires a highly organised, proactive, and professional individual who can manage competing priorities, maintain accuracy, and provide exceptional administrative support in a fast-paced environment. Key Responsibilities Executive & Administrative Support • Provide day-to-day administrative support within the Executive Office., • Support the Executive Assistant to the Chief Executive Officer with the management of the Chief Executive Officer's diary, including scheduling meetings, coordinating appointments, and ensuring priorities are managed effectively., • Coordinate meetings, prepare agendas, take accurate minutes, and track actions through to completion., • Prepare professional correspondence, reports, presentations, and other documentation., • Manage shared Executive Office inbox and respond to enquiries in a professional and timely manner., • Maintain accurate electronic and paper filing systems in accordance with data protection and governance requirements., • Handle confidential and sensitive information with discretion and professionalism. Governance Support • Support the administration of committees and governance meetings., • Ensure agendas, minutes, action logs, and governance records are accurate, maintained, and distributed within agreed timescales., • Monitor and track actions arising from meetings through to completion., • Maintain governance documentation and records to a high standard. Stakeholder & Office Coordination • Coordinate meeting logistics, including room bookings, catering arrangements, and circulation of meeting papers., • Liaise with internal departments and external stakeholders to facilitate effective communication and administrative support., • Support Executive Office projects through research, document preparation, and administrative coordination., • Assist with the organisation and coordination of Executive Office activities and initiatives. Financial & Operational Administration • Assist with the processing of purchase orders, invoices, and expense claims where required., • Maintain accurate records and documentation to support operational activities., • Provide flexible administrative support across the Executive Office in line with business requirements. Knowledge & Experience • Previous experience in an Administrative Assistant, Office Administrator, Executive Assistant support, or similar role., • Experience coordinating meetings, managing diaries, and maintaining accurate records., • Experience preparing professional correspondence, reports, presentations, and other business documentation., • Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail., • Experience handling confidential information with discretion and professionalism., • Experience supporting senior leaders or executive teams is desirable., • Exposure to higher education, professional services, or corporate environments would be advantageous. Skills & Competencies • Excellent organisational and time management skills., • Strong written and verbal communication skills., • High level of attention to detail and accuracy., • Ability to prioritise workloads and meet deadlines., • Professional and confident approach when dealing with stakeholders., • Ability to build positive working relationships across the organisation., • Strong administrative and record-keeping skills., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Ability to work independently and as part of a team., • A proactive, flexible, and solution-focused approach., • Ability to maintain confidentiality and professionalism at all times. Benefits • 28 days annual leave (including bank holidays), • Pension Scheme, • Professional development opportunities, • Career progression opportunities within a growing higher education organisation, • Supportive and collaborative working environment, • Free onsite parking, • Opportunity to work closely with senior leadership teams, • Exposure to governance, executive, and strategic business operations, • Staff engagement, recognition, and wellbeing initiatives, • Modern working environments and resources, • Opportunity to contribute to the continued growth and success of UK Management College How to Apply If you are a highly organised and professional administrator looking to develop your career within a dynamic and growing higher education organisation, we would love to hear from you. Apply today and become part of a dedicated Executive Office team, supporting senior leadership and contributing to the ongoing success and development of UK Management College

Customer Service Advisor Location: Manchester - in the Old Trafford area Salary: Competitive, dependent on experience Hours: Monday to Friday, 37.5 hours per week Working hours: Flexible start between 8:00am-9:00am, finishing between 4:00pm-5:00pm Contract: Temporary to Permanent Start: Immediate About the Opportunity We are delighted to be recruiting for a Customer Service Advisor to join a well-established organisation that is currently going through an exciting period of growth. This is a fantastic opportunity to join a growing team at an important time for the business. The role is initially offered on a temporary-to-permanent basis, with the potential to become permanent at the beginning of January 2027, subject to a successful placement and both parties being happy to progress. You will become an integral part of the customer service team, providing a high-quality and professional service to clients throughout the full customer journey - from onboarding and quotations through to reporting, invoicing and managing day-to-day communications. This is an excellent opportunity to join a well-established organisation experiencing a period of growth, where you can make a genuine contribution to the customer experience and develop your skills within a supportive team. With an immediate start and a clear opportunity to move into a permanent position in January 2027, this role would suit an experienced customer service professional looking for their next opportunity and the chance to build a long-term career with an expanding organisation. If you are organised, customer-focused and thrive in a busy environment, we would love to hear from you. The Role As a Customer Service Advisor, you will be responsible for delivering an excellent customer experience while working closely with internal teams and external clients. Key responsibilities will include: Supporting the team with the administration associated with onboarding new clients and the continued delivery of excellent customer service. Managing and responding to incoming client communications via email and telephone in a timely and professional manner. Acting as a first point of contact for client queries and resolving issues wherever possible. Escalating and coordinating queries with the appropriate internal teams where required. Inputting and maintaining accurate customer information within LIMS and other internal systems. Liaising with customers regarding sample paperwork, COCs and purchase orders. Preparing accurate, fit-for-purpose quotations within the approved authority level. Coordinating logistical queries and arrangements where required. Managing subcontract laboratory services when necessary. Liaising with analytical teams to ensure customer projects are delivered successfully. Coordinating the delivery of customer receipts, reports and invoices. Providing accurate client information and updates to the wider team. Working with the SCSA and Customer Service Manager as part of a continual improvement process. Building and maintaining strong, professional relationships with clients and internal stakeholders. Processing media orders and developing knowledge of sampling techniques. Completing result uploads, calculations and accurate data entry. Checking data entry and calculations completed outside of the LIMS system. Supporting the wider customer service function as required.These duties are not exhaustive and should not be interpreted as a complete definition of the role. About You We are looking for someone who is customer-focused, organised and confident communicating with a wide range of people. You will be comfortable working in a busy environment, managing competing priorities and maintaining a high level of accuracy. You will ideally have: Previous experience in a customer-facing role - essential. Experience working in a fast-paced environment - desirable. Excellent written and verbal communication skills. A professional and confident telephone manner. Strong customer service and interpersonal skills. Excellent organisational and prioritisation skills. The ability to manage your own workload effectively. A collaborative "one team" approach. Excellent attention to detail. Strong numerical and accurate data-entry skills. Good IT skills, including Microsoft Office 365, Excel and Word. The ability and willingness to learn and use various in-house systems and processes. A positive and adaptable approach to change. Flexibility and the ability to adapt to changing priorities.Benefits of through Tate Recruitment Limited Weekly pay Holiday pay Free on-site parking Access to the Tate Rewards Scheme - including store discounts Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Acting as a critical partner to senior business and product leaders, this role will drive the Marketing domain forward, shaping the future of our initiatives. Clear communication and strong business partnership skills, with a track record of turning analytical work into decisions, actions, and measu

Partner with Product, Sales and Marketing teams to ensure launches are coordinated, effective and commercially focused. Use evidence and performance data to improve go-to-market effectiveness over time. Experience partnering with Product, Sales and Marketing teams to deliver successful go-to-market

A leading recruitment agency is seeking a Senior Marketing Manager based in London.This role requires ownership of marketing strategy and execution within a design-led environment.The ideal candidate will have a proven track record in delivering integrated marketing strategies for B2B or project-led

Develop and run Account-Based Marketing (ABM) programs in close partnership with sales — identifying and prioritizing high-value accounts, personalizing engagement across channels, and accelerating pipeline progression within target accounts. Experience developing and executing ABM programs, inclu

You're energized by partnering with senior leaders, influencing without authority, and transforming technical expertise into compelling stories that resonate with executive audiences. Reporting to Global Marketing and working in close partnership with PERLAB's global leadership team, you will serve

You’ll own regional strategy, budget, and execute end-to-end trade shows, developer summits, and community programs, while partnering closely with Sales and Developer Education to grow the pipeline and strengthen our developer community across the region. Drive community engagement by partnering w

Dojo is seeking a Senior Product Marketing Manager to lead product marketing across its international business as it expands in Europe.You will own international strategy, customer insights, and go-to-market execution, working with country GMs, Product, and Commercial leaders to launch and scale pro

Partner with Product to translate innovation into positioning that lands in the market.

Partner with the Head of Sales to manage and optimise the funnel — from first touch through to conversion — across digital channels and referral sources. Partner with the Head of Sales to own inbound lead generation targets: build and traffic‑light the pipeline to give Sales clear, qualified,

Partner with Sales and distributors on sales enablement, customer engagement and market development initiatives. Manage budgets, agencies and external partners, using data and KPIs to optimise investment and demonstrate ROI. B2B/product marketing or strategic partnerships experience, ideally in MedT

Within your first month, you will: Complete onboarding, build key relationships with EMEA GTM leaders and cross-functional marketing partners, and conduct an audit of current EMEA field marketing programs and pipeline performance. These flexible offerings sit on a foundation of competitive compensat

We at Tata Communications envision a New World of Communications. Guide other architects within the team and adapt communications to conclude technical scope discussions with partners, resulting in common agreements. Tata Communications Redefines Connectivity with Innovation and Intelligence—Drivi

Experience marketing through partner or owned channels, such as CRM, in‑product surfaces, or point‑of‑sale, rather than relying solely on paid media. Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where every