Overview of Role To oversee the day-to-day administrative operations of our busy sports therapy clinic. This role is essential to ensuring smooth clinic operations, exceptional patient experience, and efficient business processes. The role is the operational backbone of our clinic, managing everything from patient bookings to facility maintenance. Role Description Patient Management & Customer Service · Manage patient bookings, scheduling, and appointment co-ordination across multiple practitioners. · Handle patient enquiries via phone, email, and in-person with professionalism and empathy. · Maintain accurate patient records and ensure that confidentiality standards and Data Protection requirements are met. · Co-ordinate with clinic staff to optimise appointment schedules. Customer Relationship Management & Data Management · Maintain and update the Customer Relationship Management (CRM) system to ensure data accuracy. · Generate reports on patient attendance, revenue, and clinic performance metrics. · Implement CRM best practices to improve patient retention and communication. Financial Operations · Process and settle supplier invoices, client payments and maintain accurate financial records. · Monitor clinic expenses and assist with budget management. · Handle purchase orders and supplier relationship management. Facility Management · Ensure clinic rooms and common areas are clean, well-maintained, and properly equipped. · Coordinate with maintenance contractors. · Manage inventory of clinical supplies, office materials, and equipment. · Oversee health and safety compliance, including equipment servicing and safety checks. · Maintain professional clinic environment that reflects our brand standards. General Administrative Support · Provide administrative support to clinical staff and management. · Manage clinic communications, including phone systems and email correspondence. · Coordinate staff schedules and cover arrangements. · Assist with social media and marketing initiatives and patient communication campaigns. Professional · To demonstrate effective time management and organisational skills during management of own workload · To act as an ambassador for the MCR Injury Clinic at all times. · To be aware of, keep up to date with and adhere to all MCR Injury Clinic policies and procedure at all times. · To participate in the appraisal system and be responsible for fulfilling your own agreed objectives and personal development plan. Person Specification Qualifications (Desirable) Relevant admirative qualification (NVW Level 3 or equivalent) First aid certification Book-keeping qualification (Level 2 or equivalent) Experience (Essential) Minimum 2 year’s experience in an administrative or operations role, preferably in healthcare, fitness, or service industry Experience with CRM systems and database management Experience with social media and digital marketing platforms Basic bookkeeping or finance administration experience Customer service experience in a professional environment Skills (Essential) Excellent organisational skills with strong attention to detail Exceptional communication skills, both written and verbal Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to learn new software systems quickly Strong problem-solving abilities and initiative Ability to work independently and manage multiple priorities Professional telephone manner and customer service skills Basic understanding of health and safety regulations Personal Attributes (Essential) Discretion and ability to handle confidential information Empathetic and patient-focused approach Reliable, punctual, and trustworthy Flexible and adaptable to changing priorities Team player with positive attitude Professional appearance and demeanour ADDITIONAL INFORMATION The following supplementary information will form part of your job description. Codes of Professional Conduct: Staff are required to abide by all relevant Company policies and procedures. Confidentiality: Information relating to employees and business of the Company must be treated in the strictest confidence. Under no circumstances should such information be discussed with any unauthorised person(s) or organisations. All staff must operate within the requirements of the Whistleblowing Policy. Health & Safety: Employees are required to ensure they are aware of, and comply with, policies and procedures relating to Health & Safety (whether statutory or Company), and assist in ensuring the compliance of other staff. Equality & Diversity: The Company is committed to ensure that no job applicant or employee receives less favorable treatment on the grounds of age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment or pregnancy/maternity. We fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce. Policies: It is the responsibility of staff to be familiar with Company policies that affect them, and work within the scope set out in them. Managers are responsible for ensuring staff know about, and work within the Company’s policies, procedures and protocols. This job description and person specification are neither exhaustive nor exclusive and the responsibilities and tasks may change during the life of the role.
Job Title: Remote Cold Caller (Commission-Based) Company: AIVA – AI & Innovation Virtual Agency Location: Remote (Work from Anywhere) Position Type: Independent Contractor (Commission Only) Open Positions: 3 About AIVA: AIVA is a forward-thinking AI agency specializing in innovative solutions tailored to modern business needs. We work at the cutting edge of AI, automation, and digital strategy. Now, we’re looking to expand our team with three confident, self-motivated cold callers to help us scale and close high-value deals. Job Overview: We’re seeking dynamic individuals to join our sales outreach team as cold callers. You will be responsible for initiating contact with leads, introducing AIVA's services, and setting the stage for deals to close. This is a performance-based role — meaning you earn 10% commission on every deal you help close. There is no base salary. You choose when and where you work. What You’ll Do: Make outbound cold calls to potential clients (contact lists/leads provided) Engage prospects professionally and clearly communicate AIVA's value proposition Qualify leads and gather relevant information Work directly with the founder via WhatsApp group chat to discuss leads, deals, and progress Collaborate with the team to stay aligned on outreach strategies and communication What We’re Looking For: Excellent communicator – clear, persuasive, and professional on the phone Confident and proactive – you're not afraid to pick up the phone and start a conversation Reliable and self-disciplined – able to manage your own time and performance Collaborative team player – willing to communicate openly and work in sync via WhatsApp No prior sales experience required – just the right attitude and a strong willingness to learn Compensation: Commission Only: You will receive 10% of every deal you help close Unlimited potential: The more deals you help close, the more you earn Flexible schedule: Work anytime, from anywhere Tools & Communication: WhatsApp will be the main channel for team communication, lead updates, strategy discussions, and progress check-ins. How to Apply: If you're ready to start building experience in sales, make real money through commission, and be part of a lean, fast-paced team — apply now. No resume needed. Just send a message expressing your interest, and we’ll go from there.
The Role: As a Business Development Manager, you’ll play a key role in shaping the commercial success of the company. You’ll oversee and drive sales initiatives, identify new business opportunities, support our property development goals, and ensure our services meet the evolving needs of our clients. Key Responsibilities: -Develop and implement sales and marketing strategies aligned with company growth plans -Identify and build relationships with new clients, landlords, and investment partners -Conduct market research and competitor analysis to inform business decisions -Manage and grow existing client accounts -Liaise with senior management to develop service offerings and sales targets -Prepare and present detailed sales reports, forecasts, and recommendations -Lead and mentor junior sales staff as the team grows -Represent the company in client meetings and networking events Requirements: -Experience in sales, business development, or property-related roles (Preferred but not mandatory) -Strong communication and negotiation skills -Strategic thinker with a proactive approach to problem-solving -Familiarity with the UK property market (residential and/or commercial) is preferred -Degree or relevant qualification in business, marketing, or real estate is desirable -Ability to work independently in a small but ambitious company Why Join Us? At UK Dream Property, you’ll be part of a close-knit team with real opportunities to make your mark. This role offers autonomy, growth, and the chance to directly contribute to high-impact property projects in major UK cities.
Summary Location: Manchester City Centre Job Type: [Full-Time/Part-Time] About the Role We are looking for a motivated and results-driven Sales Executive to join our fundraising team. You will play a key role in driving revenue, building relationships, and promoting awareness of our initiatives. Key Responsibilities * Identify and approach potential donors, businesses, and sponsors to generate financial support. * Develop and maintain strong relationships with new and existing supporters. * Present compelling fundraising pitches in person, over the phone, and through digital channels. Work towards individual and team sales targets, ensuring consistent revenue growth. * Research market trends and identify new opportunities for fundraising campaigns. * Collaborate with marketing and events teams to maximize donor engagement. * Maintain accurate records of outreach, pledges, and donations in CRM systems. What We're Looking For * Strong communication and negotiation skills with a persuasive approach. * Ability to work independently and as part of a team. A passion for making a difference and engaging with people from all walks of life. * Target-driven mindset with a proactive attitude. * Experience in face-to-face or telephone sales is an advantage. Why Join Us? * Commision Based salary with performance-based incentives. Opportunity to work in a purpose-driven environment with a passionate team. * Career development and training opportunities. * The chance to make a real impact by supporting important causes. If you have a passion for sales and want to use your skills to drive positive change. Apply Today!!!
Manchester City Centre | Immediate Start Are you eager for a fresh start or ready to steer your career in a new direction? We've got great news! Our dynamic team is on the lookout for goal-oriented, motivated individuals to join us. About Us: Based in the heart of Manchester City Centre, we're an outsourced sales and marketing company dedicated to promoting and representing renowned brands. Key Responsibilities: Elevate our clients brands Engage with customers daily, understanding their needs, offering solutions, and delivering top-notch customer service Serve as brand ambassadors Uphold and enhance the public perception of our brands Ideal Candidates: Driven to achieve goals While previous customer service experience is beneficial, it's not a requirement Excellent communication skills Dedication to ensuring high levels of customer and client satisfaction Ability to collaborate effectively within a team Benefits: Unlimited commission potential, alongside additional incentives and bonuses Comprehensive product training and ongoing coaching provided by dedicated mentors Access to all necessary sales and marketing tools Opportunities for career advancement Regular team-building social events Organised domestic and international events, including networking opportunities Requirements: Strong communication abilities Customer-centric mindset Positive outlook Dependable and accountable Strong work ethic Team player We offer competitive compensation and ample opportunities for professional growth. If you're driven and passionate about delivering exceptional customer service, we invite you to apply. Please submit your CV outlining relevant experience. Only qualified candidates will be contacted for initial interviews.
Summary Location: Manchester City Centre Job Type: [Full-Time/Part-Time] About the Role We are looking for a motivated and results-driven Sales Executive to join our fundraising team. You will play a key role in driving revenue, building relationships, and promoting awareness of our initiatives. Key Responsibilities * Identify and approach potential donors, businesses, and sponsors to generate financial support. * Develop and maintain strong relationships with new and existing supporters. * Present compelling fundraising pitches in person, over the phone, and through digital channels. * Work towards individual and team sales targets, ensuring consistent revenue growth. * Research market trends and identify new opportunities for fundraising campaigns. * Collaborate with marketing and events teams to maximize donor engagement. * Maintain accurate records of outreach, pledges, and donations in CRM systems. What We're Looking For * Proven experience in sales, fundraising, or business development. * Strong communication and negotiation skills with a persuasive approach. * Ability to work independently and as part of a team. * A passion for making a difference and engaging with people from all walks of life. * Target-driven mindset with a proactive attitude. * Experience in face-to-face or telephone sales is an advantage. Why Join Us? * Commision Based salary with performance-based incentives. * Opportunity to work in a purpose-driven environment with a passionate team. * Career development and training opportunities. * The chance to make a real impact by supporting important causes. If you have a passion for sales and want to use your skills to drive positive change. Apply Today!!!