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JOB VACANCY Student Development Administration Assistant Permanent Part Time, 21 hours per week, Wednesday – Friday Onsite - Riverside Campus Salary: Grade 2 (BAR) £27,682- £28,473 per annum (Starting Salary £27,682) We are seeking an organised and proactive Administrative Assistant to deliver admin support to staff across the Student Development Team as well as provide a front-facing service to our students seeking support. This role will primarily be based at our Riverside Campus; however, you will also be required to provide support at our City Office as needed. The successful candidate will provide comprehensive administrative support, acting as a first point of contact at the help desk and responding to enquiries in person, by email and by telephone. The role includes preparing reports, maintaining accurate spreadsheets and databases, booking appointments, and ensuring that records are managed efficiently. You will also prepare and distribute materials to support Student Development processes, including training timetables and workshop resources, and provide assistance with the organisation and delivery of events. The ideal candidate will hold Higher grades or an HNC (or equivalent qualification) and have previous experience in an administrative role. You will demonstrate excellent IT skills, including proficiency in Microsoft Office and a working knowledge of social media. Strong organisational skills are essential, along with the ability to manage and prioritise your workload effectively and to process high volumes of data accurately. You must have excellent written and verbal communication skills, enjoy working collaboratively with others, and be able to work flexibly as part of a hybrid team. An understanding of the role of Student Services within a Further Education environment would be advantageous, although this is not essential. This is an excellent opportunity to join one of Scotland’s leading colleges with access to great development opportunities within a motivated skilled workforce. Our modern Riverside Campus and City Campus provide a world-class working and learning environment. Additionally, the College offers an outstanding benefits package including: · Generous holiday entitlement - 45 days holiday (including bank & public holidays) · Local Government Pension Scheme (LGPS) · Flexible working opportunities · Access to occupational health & a 24/7 confidential employee support service · Access to a dedicated health & wellbeing team · Cycle to work scheme · Access to campus facilities such as Costa Coffee, City Market (Bakery & Butchers), Hair and Beauty Salon, College Gym, Library Services · Exclusive discounts from high street retailers Successful applicants will be subject to a satisfactory PVG Disclosure Check & Certificate of Good Conduct (as applicable) and must be eligible to work in the UK. Please note CVs will not be accepted. Applications close no later than Midnight Wednesday 18th March 2026. Vacancy reference: 3570

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustai... ZIPC1_UKTJ

About the role & company:Valorem First helps businesses work smarter through practical, cost-effective technology and digital transformation. In this entry-level Service Desk role, you’ll support a range of clients by handling first-line IT support requests and working alongside experienced engineers to resolve technical issues. You’ll gain hands-on experience across different technologies and business environments, making this an ideal starting point for a career in IT. If you’re completing the QA IT Support Professional apprenticeship (SCQF Level 8), you’ll combine real-world work with structured learning to build strong technical and professional skills. Who we’re looking for:We’re looking for someone with the right attitude rather than lots of experience. You’re keen to learn, comfortable asking questions, and enjoy helping people. You communicate clearly, stay calm under pressure, and are curious about how technology works. You’re organised, able to manage multiple tasks, and know when to ask for support or escalate issues. Responsibilities: • Respond to incoming service requests via phone, email, and our ticketing system, • Provide first and second line technical support to clients, troubleshooting common issues with guidance from other team members, • Log all incidents and service requests accurately and in detail within our ticketing system and in line with our procedures, • Monitor and respond to alerts from our remote monitoring platforms under supervision, • Escalate complex technical issues to other engineers with clear information about the problem and steps already taken, • Follow established procedures and processes to ensure consistent service delivery, • Maintain regular communication with clients, keeping them updated on ticket progress, • Strong interest in IT and technology with a desire to build a career in technical support, • Good problem-solving skills and logical thinking ability, • Excellent communication skills – able to explain technical concepts to non-technical users, • Customer service mindset with a friendly, professional approach, • Ability to work well in a team and ask for help when needed, • Basic understanding of Windows operating systems, • Basic knowledge of Microsoft 365 / Office applications, • Organised approach to work with good attention to detail, • Willingness to learn and develop new skills Working hours: 8am - 4pm or 9am - 5pm Benefits: • Access to online training and certification programmes, • Structured apprenticeship with regular reviews and support from QA, • Mentoring from experienced engineers, • Opportunities for professional growth and career progression within Valorem First, • Holidays: 28 days (including bank holidays), • Pension: 5% employee / 3% employer 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview:The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: • People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement., • IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues., • Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans., • End-User Support: Drive high-quality, consistent end-user support. Oversee device lifecycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing., • Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness., • Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments., • 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role, • Knowledge of business system / ERP implementation, • Experience with Cyber Essentials / Cyber Essentials Plus, • Experience managing infrastructure and service desk teams, • Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations)

Job Title: Service Desk Consultant - Level 2 Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Why should I work for TSG? • Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes, • Our open and honest culture where feedback is taken on-board and acted upon, • Our social events - annual all expenses paid 'TSG Festival' and team building funds, • Two paid CSR days per annum that you can use to support the community, • Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities, • Our responsibility to the environment as we work towards net carbon zero, • Flexible working opportunities including home working and hybrid options, • Annual salary benchmarking, • Ensure customers' tickets are responded to within SLA, • Ensure communication with the customer is regular with regards to their incident/change request, • Diagnose and resolve incidents using TSGs remote access tools and verbal instructions, • Update TSGs ticketing system and technical information repository with detailed notes, • Liaise with partners and third parties to aid in the resolution of incidents, • Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers, • At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate, • A full UK driving license is required, • Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills, • Proficient understanding of firewalls, anti-virus, and other security technologies, • Hands-on experience with Microsoft Exchange and Office 365, • Strong relationship-building skills with the wider business, • In-depth understanding of firewall technologies, • Experience with cloud-based backup solutions, • Good understanding of on-premises backup technologies, • Knowledge of hosted telephony, • Familiarity with routing and switching, • Experience with enterprise anti-virus software, such as Sophos, • 25 days annual leave + public holidays, rising with length of service, • Employee benefits trust, • Company bonus scheme, • Life assurance 4 x Salary, • Contributory pension scheme at 4% matched, • Healthcare and cash plan, • Electric vehicle salary sacrifice scheme, • Cycle to work scheme, • Employee discounts, • Employee assistance programme, • Paid CSR Days, • Company sick pay and income protection cover, • Enhanced Maternity and Paternity pay, • Employee recognition scheme, • Eyecare vouchers, • Discounted gym membership

Senior Delivery Manager - 6 Month Contract Glasgow (One day per week onsite) Rate 600/625 p/d Inside IR35 We're looking for an experienced Senior Delivery Manager to lead a major IT service transition across multiple technical domains, suppliers, and business units. You'll drive delivery of workstreams covering EUC, Service Desk, Cloud, Infrastructure, Networks, Firewalls and the related process, operational, and people-change activity. The ideal candidate will have had previous experience within energy sector. What you'll do: • Lead delivery of transition workstreams, ensuring timelines, scope, and quality are met, • Manage RAID, governance, plans, and readiness checkpoints, • Coordinate across internal teams and multiple suppliers, • Support operational readiness, process adoption, and service handover, • Provide clear reporting on progress, risks, and issues What you'll bring: • Demonstrable experience in IT delivery, ideally service transition or outsource experience, • Strong knowledge of EUC, networks, cloud, infrastructure, service desk, • Excellent stakeholder management and leadership skills, • Experience delivering technical + operational/process change, • Strong governance, RAID, and planning capability Desirable: ITIL, SIAM, PRINCE2/PMP/MSP, experience in regulated industries. Please send your CV for consideration. To From Record Yes No Always use these settings

Morgan Hunt is an award-winning specialist recruitment consultancy with over 30 years of success as a leading market provider across the public, private and not-for-profit sectors. With established offices in Glasgow, London, Birmingham and Manchester, we are continuing our UK expansion with a new Edinburgh office opening in April 2026. Within the public sector, Morgan Hunt is a trusted supplier to Higher Education through SUPC and APUC frameworks, as well as the UK Government, DOS 7 NHS and local authorities via RM6277 CCS and ESPO. We also have a strong and established presence across housing, charities and the NHS. Morgan Hunt Scotland was launched just under seven years ago and has rapidly grown into one of the fastest-growing recruitment agencies in Scotland. Our business focuses on three core divisions IT, Construction & Property, and Corporate Services covering a diverse range of specialist desks including construction, maintenance, surveying, procurement, marketing and IT. We pride ourselves on offering genuine autonomy and trust. We recognise that everyone works differently, and our management team is focused on outcomes rather than rigid KPI tracking. Whether you are an experienced recruiter or looking to take the next step in your career, our leadership team is committed to helping you thrive. Supported by our market-leading CRM system, Bullhorn Salesforce, you'll be able to streamline your day and focus on what you do best. With ambitious growth plans, you'll have the opportunity to grow your desk and progress your career alongside the business. Salary: 28,000-50,000 Base (Plus Commission). Location: Glasgow with Hybrid working. Minimum of 3 days office based. The ideal candidate An experienced Recruiter with many years of success in sales Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. • Fantastic Bonus Scheme, • Industry leading 120k club, • Matched Pension contribution up to 5%, • Hybrid working options - A mixture of Homeworking and Offices, • Summer and Christmas Party, • 1 additional day awarded for each full year's service- Maximum 5 additional days., • Day off on your Morgan Hunt Birthday., • All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade., • Up to 28 Days Annual Leave, • Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 day holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Murray Recruitment are recruiting a Service Desk Coordinator for our client based in Glasgow. Role Overview: This is a fantastic opportunity to join a UK-leading Facilities Management provider as a key member of their busy service desk team. This is a full-time, office-based role reporting to the Service Desk Manager and Supervisor. The successful candidate will be responsible for managing the planned preventative maintenance (PPM) process, ensuring contractual priorities and deadlines are met through efficient coordination with engineers and subcontractors. Key Responsibilities: • Schedule and plan planned maintenance works., • Liaise with subcontractors to arrange PPMs., • Communicate with customers to confirm visits and access requirements., • Conduct PPM reviews to ensure compliance with standards and client specifications., • Manage general PPM administration, including asset changes and contract updates., • Provide cover for the wider Service Desk team during absence. Skills & Experience: • Strong working knowledge of MS Office, particularly Word and Excel., • Proven customer service skills within scheduling, planning, or helpdesk environments., • Previous experience in scheduling planned maintenance works., • Ability to work independently and use own initiative., • A team player with a flexible and adaptable approach., • Solution-focused with excellent attention to detail and strong organisational skills. Offering: • Salary up to £28,000.00 depending on experience, • Office-based, full-time, permanent role: Monday to Friday, 40 hours between 8am – 5pm., • 25 days holiday plus 8 statutory holidays., • Pension scheme., • Share scheme., • Employee discount scheme., • Additional flexible benefits.

Job Summary: We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems), focusing on PCS (Power Conversion Systems) and Lithium Battery Systems. This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments. The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation. Job Summary: We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems), focusing on PCS (Power Conversion Systems) and Lithium Battery Systems. This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments. The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation. Key Responsibilities: 1. Technical Operations: • Lead installation, commissioning, and troubleshooting of PCS, Lithium Battery Systems, and BESS/RESS solutions., • Conduct functional tests, performance monitoring, and system diagnostics., • Ensure project milestones are completed in line with company standards and customer expectations. 2. Call Center Technical Support: • Participate in call center support for technical troubleshooting and remote diagnostics., • Collaborate with the Help Desk team to resolve advanced technical cases., • Act as the technical escalation point for complex issues. 3. Customer Support & Communication: • Serve as the primary technical contact for customers during field operations., • Provide detailed explanations of system performance and troubleshooting steps., • Ensure a high level of customer satisfaction through professional service delivery. 4. Reporting & Documentation: • Prepare technical reports, including diagnostics, repair logs, and commissioning records., • Ensure accurate completion of service records, inspection forms, and checklists. 5. Training & Technical Procedure Development: • Conduct technical training sessions for customers, service partners, and internal teams., • Actively contribute to the development of training materials and technical procedures for installation, maintenance, and troubleshooting., • Support the continuous improvement of training content by integrating field experiences and lessons learned. 6. Compliance & Safety: • Ensure compliance with HSE (Health, Safety, Environment) standards and safety policies., • Conduct on-site safety inspections and maintain proper tool and equipment handling procedures. Requirements: Education & Certification: • Diploma or degree in Electrical Engineering, Energy Systems, Mechatronics, or related technical fields., • Minimum 1-2 years of experience in field service related to BESS/PCS/RESS systems., • Proven experience leading commissioning and maintenance projects on C&I and Utility Scale systems., • Strong knowledge of PCS, BESS, and RESS technologies, including grid compliance., • Ability to read and interpret technical blueprints, wiring diagrams, and control schematics., • Familiarity with SCADA systems, EMS (Energy Management Systems), and monitoring platforms. Soft Skills: • Excellent communication skills for delivering training and technical explanations., • Problem-solving and critical thinking skills to manage complex technical challenges., • Adaptability to changing project environments and deadlines. Work Environment: • Frequent travel to various project sites., • Field-based environment with exposure to industrial and outdoor conditions., • On-call availability during critical project phases and emergencies.

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: • Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar., • Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development, • Conduct monthly Internal Quality Reviews (IQRs) on both “in-flight” and closed claims, producing reports in an agreed format for directors and senior management., • Act as a point of escalation for claims-related matters, providing technical guidance and support., • Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: • Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends., • Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance., • Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: • Act as a general point of referral and “voice of experience” for employees, with more complex technical matters escalated to senior management as required., • Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility)., • Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: • Strong experience in a quality assurance, technical assurance, or senior property claims role., • Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks., • Confidence providing constructive feedback and influencing quality improvements without direct line management authority., • Comfortable working with senior stakeholders, including clients., • Strong communication skills, both written and verbal., • Able to balance technical review, advisory support, and coaching responsibilities. Why join us • Opportunity to play a key role in shaping and maintaining quality standards across the business., • Senior-level exposure without direct people management., • Collaborative working environment with directors and senior stakeholders., • A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: • Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral., • The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week), • Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to ‘give back’, • Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools, • Support of professional development including payment of membership fees and training/qualification opportunities by agreement, • Yearly discretionary bonus, • Annual salary review, • Social and charitable events, • Recruitment referral programme Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. • This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation., • You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion., • Manage your own caseload of subsidence claims, • Carry out desk-top handling using digital solutions, • Work closely with Surveying Engineers arranging instruction, • Liaise with all relevant parties ensuring the smooth management of the claims process, • Provide a high standard of customer service, • Utilise your exceptional technical expertise demonstrating your subsidence knowledge, • Excellent Buildings/Subsidence claims handling experience, • Insurance Principles knowledge, • Exceptional communication skills and experience, verbal and written, • The ability to work within a pressured and busy environment working to strict deadlines and timescales, • Excellent IT/Systems experience with a high level of competency, • Competitive annual salary, • Contributory pension, • Bonus, • Flexi benefits, • Birthday holiday, • 35 hours per week Monday - Friday, • Remote working

Job DescriptionService Desk Analyst - French Speaking UK and IrelandSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering

A leading hiring solutions company based in Glasgow seeks a Hire Desk Controller to manage customer inquiries and coordinate equipment hires.This desk-based, team-oriented position demands strong organizational and communication skills.The successful candidate will take ownership of the hire process

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in to a smooth departure, your role will be to a

A technology support company in Glasgow is seeking a Service Desk Technician to maintain end user devices and support IT operations. This office-based, full-time role offers benefits like a company pension scheme, paid holidays, and a supportive work environment prioritizing employee well-being. The

Benefits include unlimited holidays, flexible working, and comprehensive health support, creating an inclusive environment for all employees. An innovative IT consultancy is seeking a Service Desk Engineer in Glasgow to deliver exceptional customer experiences. You will support clients by effectivel

We’re looking for a motivated and curious Governance, Risk & Compliance Officer to join our small, high-impact Group GRC team. Manage service desk tickets relating to security governance and compliance. Experience supporting UK GDPR compliance.

A leading IT service provider in Glasgow is seeking a Service Desk Support Engineer to deliver high-quality IT support services.

The role involves providing IT assistance on desktop applications, supporting end-users, and collaborating with teams to resolve service issues. A Glasgow-based law firm is seeking an IT Service Desk Analyst for a 12-month fixed-term contract. This position ensures customer satisfaction through proa

The ideal applicants should be a technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge of the core concepts of a multi-service provider.

Senior Recruitment Consultant Logistics and Driving Glasgow Pertemps are recruiting an experienced Senior Recruitment Consultant Logistics and Driving to join our successful and growing Glasgow team. This is a fantastic opportunity for a driven recruitment professional with a strong background in logistics and driving to take ownership of a thriving desk and progress their career within a market-leading business. Location: Glasgow Hours: Monday to Friday, 8:30am 5:00pm Salary: £30,000 £35,000 (DOE) + excellent bonus and benefits The Role As a Senior Recruitment Consultant, you will be responsible for developing and managing a profitable recruitment desk, specialising in logistics and driving roles, with a strong focus on HGV drivers. You will deliver a high-quality, end-to-end recruitment service while building long-lasting relationships with both clients and candidates. Key Responsibilities Building, developing and managing a successful logistics and driving recruitment desk Recruiting, onboarding and managing HGV drivers across a varied client base Proactively identifying and winning new business opportunities Maintaining and growing existing client relationships Managing the full recruitment lifecycle, from advertising and interviewing through to placement and aftercare Ensuring full compliance with driving legislation and recruitment standards Delivering a consistently high level of service to clients and candidates About You Proven recruitment experience, ideally within logistics, driving or industrial sectors Strong knowledge of HGV driver recruitment and compliance requirements Confident, professional communicator with excellent relationship-building skills Highly organised, target-driven and comfortable working in a fast-paced environment Passionate about delivering results and exceptional customer service What We Offer Competitive basic salary with an attractive, uncapped bonus scheme Clear career progression within a respected, market-leading recruitment business Supportive team culture with excellent training and development opportunities The opportunity to grow and shape your own desk within Driving and Logistics sector If youre an ambitious recruitment professional looking for your next step, wed love to hear from you. Join Pertemps in Glasgow and become part of a team that values success, collaboration and long-term career development. TPBN1_UKTJ

Point of escalation for technical issues, supporting the wider service desk function, including mentoring junior colleagues. IT service desk / support role with experience of end-to-end ticket ownership. Experience working in IT Service Desk ticketing systems and ticket queue prioritisation.

As an IT Service Desk Apprentice you will be assigned a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. With the Service Desk Analyst role you may move onto a 2pm – 10pm shift. Track rec

Company DescriptionService Desk 1st Line Support EngineerSalary £24,231 per annumThis role is office based during the week.

Will act as the escalation point for Service Desk colleagues. Within own sphere of responsibility, ensure the Service Desk achieve targets. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services.

Prioritise service incidents and tickets to the Service Desk Analysts following established procedures – including assigning tickets to the appropriate team member based on their expertise, workload, and location. Collaborate with peers and other legal and business services teams to resolve servic

A leading hospitality group in Scotland seeks a Guest Service Assistant to provide exceptional customer service.

As a Service Desk Technician, you will be part of the CIO IT Service and Support team, maintaining end user’s devices for our colleagues across the business. You may also be required to support the Service Desk Analysts depending on demand, which would include initial triage of incoming support re

We are recruiting for two Service Desk Analysts to work within our Technology & Change team. The Service Desk is the first point of contact for users seeking technical assistance. Respond to incoming service desk calls, emails, and tickets from users experiencing technical issues.

We’re looking for a Service Desk Engineer to join our established and growing Service Desk team. Experience working within a structured Service Desk environment. You’ll be working at the heart of our SaaS operation — troubleshooting issues, supporting live customers, and contributing directly

Acting as a link between the service desk function and senior IT, contributing to issue visibility, escalation, and improvement discussions. Experience working in IT Service Desk ticketing systems and ticket queue prioritisation. You’ll also act as a point of escalation for the service desk functi

Proven experience in an IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

A UK-based IT service provider is seeking an IT Service Desk Engineer for a role that offers 12-hour shifts, 4 days on and 4 days off. The ideal candidate will be responsible for resolving technical issues related to desktop and applications while providing exceptional customer service.

Day-to-day user support and liaison with IT Service Desk in other global offices to resolve issues. Accurate ticket logging of all IT incidents and service requests whilst managing and owning individual ticket queue within the Service Management solution. Do you have excellent customer service skill

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Senior IT Service Desk Analyst. Identifying process improvements within the Service Desk a

Service Desk Analyst page is loaded## Service Desk Analystremote type: Oparte na pakiecie Officelocations: Kirkintillochtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajtime left to apply: Data zakończenia: 17 marca 2026 (można jeszcze aplikować przez 12 d