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  • Casual Worker Duty Manager
    Casual Worker Duty Manager
    hace 3 horas
    £14 por hora
    Jornada parcial
    Glasgow

    Job Ref: 13679 Branch: Apex City of Glasgow Hotel Location: Apex City of Glasgow Hotel, Glasgow Salary/Benefits: £14.00 per hour plus excellent benefits & perk. Contract type: Casual Hours: Part Time Hours per week: 0 Posted date: 20/10/2026 Closing date: 01/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Duty Manager in Glasgow. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay. Role Overview: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: • Be present in lobby and reception during peak times and support your team, • Promote selling culture amongst the FO team, review results daily, • Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure all pre- and post stay communication is sent to applicable guests, • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Maintain correct records & communications so they can be tracked effectively, • Proactively manage poor performance and act as a role model for your team, • Liase with Housekeeping management on daily basis to ensure outstanding guest experience, • Plan and communicate VIP arrivals to hotel team, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. About you: As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Already have hotel front office experience or have worked at a supervisory or management level. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click apply. We look forward to hearing from you. About the Apex City of Glasgow Hotel The hotel is just a few minutes' walk from Queen Street or Glasgow Central train station and has some of the best views of Glasgow's iconic sights from the upgraded rooms with a bird's eye view of the city below. The Apex City of Glasgow Hotel has 104 bedrooms and a relaxing lounge designed for informal meetings, workspaces and casual dining. The lounge features a variety of menus from classic dishes to tapas dishes and the extensive bar menu features a selection of local and international beers, wine, and spirits.

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  • Members Relations Manager
    Members Relations Manager
    hace 12 horas
    Jornada completa
    Glasgow

    Your Mission, Should You Choose to Accept It You are the pulse of our hub, the person everyone knows, and the ultimate connector for our members. Your main focus is to build an active, buzzing community where people genuinely feel like they belong, whether they are hanging out in person or chatting on our app. You will spend your days right where the action is, hanging out on the floor, listening to feedback, and bringing people together based on shared passions. Together with your team of Members Hosts, you will turn our space into a home and keep our members excited to stay with us. This is not a predictable desk job or a standard Monday to Friday gig, so you will flex your schedule to be there when our community needs you most. If you love people, thrive on good energy, and want to help shape the future of hybrid hospitality, we want to meet you. In Case You Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Connect with members every single day to keep them engaged, happy, and loyal to the hub. Introduce members to each other and spark conversations both offline and via our dedicated community app. Lead and inspire a local team of Membership Hosts to deliver an amazing daily experience. Host local member committees to gather fresh ideas and act as your community advisory board. Run global programs and events that bring our partners and members closer together. Look at feedback and community trends to constantly upgrade how we do things. Handle tough conversations and resolve community issues calmly and smoothly. What You'll Have: You bring an outgoing, confident personality and you are completely comfortable speaking in front of a crowd. You have a natural ability to build meaningful relationships and you are a great listener. You bring a hands-on, entrepreneurial mindset and prefer being on your feet over sitting at a desk. You have excellent written and verbal communication skills across different teams. You bring a cool head under pressure and always focus on finding positive solutions. You have total flexibility to work evenings and weekends when our community is buzzing. Fluent in English. Other languages are a bonus What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organisations like Movement on the Ground and the TSH Talent Foundation to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff As a proud B-Corp, we believe in equal pay for equal work. That’s why we make our best and fairest offer right from the start, based objectively on the role, your assessed proficiency, and our salary framework. Because we apply this standard to everyone, our salary offers are final. Because fairness shouldn’t depend on who negotiates best. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.

    Sin experiencia
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  • Membership Relations Intern
    Membership Relations Intern
    hace 6 días
    Jornada completa
    Glasgow

    Your Mission, Should You Choose to Accept It You are the pulse of our hub, the person everyone knows, and the ultimate connector for our members. Your main focus is to build an active, buzzing community where people genuinely feel like they belong, whether they are hanging out in person or chatting on our app. You will spend your days right where the action is, hanging out on the floor, listening to feedback, and bringing people together based on shared passions. Together with your team of Membership Hosts, you will turn our space into a home and keep our members excited to stay with us. This is not a predictable desk job or a standard Monday to Friday gig, so you will flex your schedule to be there when our community needs you most. If you love people, thrive on good energy, and want to help shape the future of hybrid hospitality, we want to meet you. In Case You Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Connect with members every single day to keep them engaged, happy, and loyal to the hub. Introduce members to each other and spark conversations both offline and via our dedicated community app. Lead and inspire a local team of Membership Hosts to deliver an amazing daily experience. Host local member committees to gather fresh ideas and act as your community advisory board. Run global programs and events that bring our partners and members closer together. Look at feedback and community trends to constantly upgrade how we do things. Handle tough conversations and resolve community issues calmly and smoothly. What You'll Have: You’re currently enrolled in a University; Currently studying a relevant bachelor’s or master's You bring an outgoing, confident personality and you are completely comfortable speaking in front of a crowd. You have a natural ability to build meaningful relationships and you are a great listener. You bring a hands-on, entrepreneurial mindset and prefer being on your feet over sitting at a desk. You have excellent written and verbal communication skills across different teams. You bring a cool head under pressure and always focus on finding positive solutions. You have total flexibility to work evenings and weekends when our community is buzzing. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organisations like Movement on the Ground and the TSH Talent Foundation to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.

    Sin experiencia
    Inscripción fácil
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