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Location: Hemel Hempstead An opportunity has arisen to join SCG Together as a Cyber Security Business Development Manager. This is an exciting time to join the business with its ambitious expansion target. You will work within the existing SCG partner base to develop new business, prepare proposals and quotations for the provision of SCG‘s suite of products, and to negotiate and win contracts. The Cyber Security Business Development Manager will be assigned small, new and dormant partners to achieve new growth by providing desk and field based business development support and also be responsible for recruiting new partners to work with. Responsibilities • Respond efficiently to enquiries for telecoms services and respond with appropriate information about SCG’s products and services., • Contact existing partners to understand and quantify their requirements and budgets, and sell the advantages of additional SCG products., • Maintain up-to-date information on all partner interactions in the CRM database., • Develop and build long term relationships between SCG and our partners., • Develop an up-to-date knowledge of the characteristics, strengths and weaknesses of SCG’s products, and of relevant competitors and suppliers., • Develop a good knowledge of the telecommunications market; demand, competition and prices. Skills & Experience • 4+ years related prior work experience in a sales role. Ideally the candidate will also possess:, • A degree of proficiency in excel and the general Microsoft Office suite, database management and CRM., • 4+ years related experience in a sales role, • Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM, • Excellent communication, customer service, interpersonal and writing skills, • Able to communicate USP’s clearly, with good presentation skills, • Excellent organisation, communication and problem-solving skills, • Self-motivated and adaptable to be able to work with minimal supervision Benefits • 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years, • Extra day off for your birthday, • Buy holiday scheme, • Employee Assistance Programme, • Free onsite parking, • Enhanced company sick pay, • Discounted retail vouchers, • Reduced gym membership, • Annual salary review, • SCG mobile benefit, • Employee referral bonus *Please note that unfortunately this role does not provide visa sponsorship opportunities, all candidates must have the right to work in the UK. SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Although this is a First Line Analyst role, there will be 2nd line aspects required. An opportunity has arisen for a First Line analyst to join a Service Desk team for one of our prestigious customers. Distribute incidents and requests to other support teams.

A renowned technology company seeks a First Line Analyst to join its Service Desk team in Stevenage. The ideal candidate will be the first point of contact for IT-related issues, responsible for logging incidents, providing resolutions, and maintaining high levels of communication with customers.

Location: Remote (UK-based) Earnings: £100,000-£160,000+ (First Year OTE) Build your own recruitment business and be your own boss, but not alone! Are you an experienced 360 recruiter in the Advertising, Marketing, Digital, or Creative sectors? Do you want to break free from internal KPIs, endless admin, and low commission and build something that’s truly yours? DMCG Global is offering experienced recruiters the opportunity to launch their own business as a Partner, with the tools, support and network to succeed. This is not a typical job. This is your business. As a DMCG Global Partner, you are the founder of your own recruitment business, under the umbrella of a globally respected network. You will be responsible for: • Running your desk as a true business owner, • Winning clients and building your client base, • Taking and managing your own job briefs, • Sourcing candidates and delivering high-quality service end-to-end, • Collaborating with other global Partners when opportunities arise We provide the infrastructure and global reach, you provide the ambition, relationships, and drive to succeed. What You’ll Need • Minimum 5 years of 360 recruitment experience, • A proven track record in client and candidate management, • A clear specialism and experience in one or more of our sectors, especially: Advertising, Marketing, Creative, Digital, Tech, Media, PR, Strategy, • Confidence in business development and client acquisition, • An entrepreneurial mindset What You Get • Earnings: £80,000-£160,000+ (First Year OTE), • Total flexibility, work remotely, set your own hours, • A ready-to-go tech stack, CRM, candidate database, • Support across marketing, finance and operations, • Access to global clients, • A supportive network, you're never on your own About DMCG Global We are a global recruitment group with a specialist focus across Creative, Digital, Tech, Marketing, Advertising, PR, and Innovation. We believe in networks over hierarchies, in collaboration over competition, and in giving recruiters the platform they deserve to thrive. This is your opportunity to: • Take control of your future, • Build your own business, • Join a like-minded community that backs you Ready to make the leap? Apply now and learn more at: We regret that due to the high volume of responses we are unable to respond to every application.

We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. Responsibilities of the IT Service Desk Analyst. Summary of the IT Service Desk Analyst role.

We are seeking a passionate Junior Football Trader to join our well established Football Desk. Pricing and trading football matches. Creating the best possible level of football trading service by releasing prices early and keeping in-play markets live wherever possible.

The position offers a salary between £32,000 - £33,000, along with benefits including life assurance and a pension scheme. A recruitment agency is looking for an IT Service Desk Analyst based in St Albans. This full-time permanent role involves responding to user incidents, providing 1st-level sup

Although this is a First Line Analyst role, there will be 2nd line aspects required. An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. Ability to work well in a team and to support team members.

Line IT Service Desk Engineers.

Job Description: 3rd Line service desk engineer (MSP). Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our diverse SME client base. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

A leading law firm is seeking an IT Service Desk Analyst to provide 1st line IT support for internal staff. The ideal candidate will have excellent troubleshooting skills, a minimum of 12 months of help desk experience, and proficiency in Microsoft Office 365.

Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably.

We are actively seeking an experienced Service Desk Analyst – Application Support in England to work remotely for our global Service Desk team. Play an active role in the support space and work closely with the Service Desk Lead and other Service Desk Analysts in the company. Experience with servi

A healthcare service provider in the UK is looking for a Band 4 Service Desk Analyst to manage IT queries efficiently. The successful candidate will act as the first point of contact for the Service Desk, logging and resolving calls and ensuring high standards of customer service.

Senior IT Service Desk Engineer. You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Effective Collaboration: Work collaboratively

A leading technology firm in Greater London seeks an IT support specialist to provide technical assistance and manage service desk interactions. Ideal candidates will have strong troubleshooting skills, knowledge of Windows environments, and experience in a technical service desk. Responsibilities i

Proven experience in an IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisat

A local NHS Trust is seeking a full-time Receptionist/Admin Support based at The Loft, Nuneaton.This role involves front-of-house duties such as greeting patients, providing administrative support, and managing general inquiries.The ideal candidate should have a good general education, experience wi

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24x7 environment.

Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time).

University Placement Year - Service Desk Analyst (Starting Summer 2026). Service Desk Analyst - Placement year. As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment.

Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role. Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team.

Experience in a service desk or IT support role is desirable but not essential, as full training will be provided. Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in. Log, manage, and update incidents and service requests using the t

Sound knowledge of Service Desk and Asset Management software. Take ownership of the Identity Management Service, including New Starters, Leavers, etc. We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was set up as a joi

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalat them t

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Working within the Se

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

Logging, updating, progressing, and resolving IT incidents and service requests. Acting as a single point of contact for end users, ensuring a high level of service. Gathering data for reporting and suggesting service improvements.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Responsibilities include serving as the first contact for IT queries, providing excellent customer service, and troubleshooting technical issues.

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London. Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. You MUST have Professional Services experience, along with good IT Suppor

A financial services company in Greater London is seeking a Service Desk Analyst to provide essential IT support. The role requires strong knowledge in desktop and laptop troubleshooting, and experience with ServiceNow. Key responsibilities include analysing support queries, providing customer servi

A global asset management firm is seeking a Senior Associate for its Service Desk in London.

We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. Following established service desk processes to ensure consistent, high-quality support. Confident communication

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

A leading automotive finance service in Epsom and Ewell is seeking a Service Desk Analyst to provide hybrid technical support.

ServiceNow, Zohodesk, Jira Service Management, Freshdesk). The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. The role leads the configuration and standardisation of the service desk tooling (ZohoDe

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our SME client base. Reporting to the Service Desk Manager, you’ll define approaches to technical challenges that influence client renewal or churn.

Previous experience in a technical service desk in an outsourced environment where service levels applied desirable. The role holder will triage contacts made to the Service Desk, providing support and technical assistance to Users across a range of technologies. Focusing on the customer experience

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e