Service desk jobs in ChesterCrear alertas

A leading payment solutions provider in Chester is seeking a 1st Line IT Service Desk Analyst to provide first-level technical support. Ideal candidates will have prior experience in IT support, strong communication skills, and a foundational understanding of networking principles.

A financial services company in Chester is looking for a 1st Line IT Service Desk Analyst to provide first-level technical support. This position offers multiple benefits including a competitive salary, 25 days of holiday, and professional development opportunities. The role includes logging and res

The post holder will, under the direction of the Director of Digital, be responsible for all services activities relating to the IT Infrastructure and Information Security, including the Service Desk, Data and Voice networks and the Server estate. Associate Director of Infrastructure & Cyber Securit

Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with regional and international partners to deliver best-in-class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/11 and network solutions such as Citrix, VPN, and Cisco AnyConnect. organisational Skills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is preferred. Knowledge of ITSM Remedy is a plus but not essential. Eagerness to expand your skills and knowledge within the IT field. This position offers a hybrid working model, allowing the successful candidate to work onsite for four days and one day from home, provided individual service levels and performance metrics are met post-training. If you are ready to take on this challenge and grow your career in IT support, we encourage you to apply! Join our client's team and become part of a dynamic organisation that values client care and teamwork. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Field Service Engineer Location: North West England Hours: Full-time, Monday to Friday We're recruiting a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations. While this is not a highly technical engineering role, it is hands-on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road. Full training is provided, and previous direct experience is not essential. What matters most is a strong practical mindset, confidence using tools, and the ability to manage your own workload while representing the company professionally on-site. What you'll be doing Visiting customer sites, including schools, to carry out servicing and safety checks Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms Completing installations, repairs and servicing to a consistent standard Identifying faults and resolving issues efficiently while on-site Completing service documentation and recording work carried out Carrying out quality and safety checks following work completion Working independently, managing daily schedules and travel Following health & safety procedures at all times Feeding back recurring issues or product faults to the wider team What we're looking for A practical, hands-on individual who is confident using tools Comfortable working on the road and visiting multiple sites Able to work independently and manage time effectively Good problem-solving skills and attention to detail Physically fit - the role involves manual handling and site work Full UK driving licence Engineering or technical experience is helpful but not essential - full training is provided The role Field-based role with regular nationwide travel Occasional overnight stays depending on location Company vehicle provided Permanent, long-term position within an established service team Salary is fixed within the current structure and consistent across the team This role suits someone who enjoys practical work, autonomy, and being out on-site rather than desk-based, and who wants a stable, long-term position with training and support. DBS Check will be taken DVLA Check will be taken CV's in word format to be sent to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed) We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles

HRGO Recruitment - Senior Recruitment Consultant, Liverpool (Ellesmere Port) Your Mission As a Recruitment Consultant, your primary mission is to lead the recruitment process with a strategic focus on sales and business development, driving tangible and measurable results through effective networking and communication with both internal and external stakeholders. In this role, you will leverage your assertiveness and efficiency to consistently exceed performance targets. Your ability to negotiate at high levels, sell innovative concepts, and cultivate long-term relationships with clients is paramount. You will excel in dynamic environments, demonstrating initiative and sound business judgement to align with the Company's goals and growth strategies. The ideal candidate will be self-motivated, enthusiastic, and possess a positive disposition, showcasing adaptability, competitiveness, and a keen sense for identifying and capitalising on business opportunities. We'd like to hear from you if you embody the following in any discipline: Comprehensive understanding of the recruitment sales cycle, with a proven track record in formulating and implementing sector-specific sales strategies Exceptional interpersonal skills, particularly in communication, persuasion, and presentations Excellent organisational skills for both personal and team initiatives Robust analytical and problem-solving capabilities Significant experience working within the recruitment sector Proficiency in Microsoft Office, database management, and internet tools Flexibility to work collaboratively within a team and communicate effectivelyKey Responsibilities and Accountability's As a Senior Recruitment Consultant, you will: Meet and exceed gross profit (GP) targets for Permanent / Temporary recruitment in line with established performance standards. Identify potential clients and convert those prospects into business opportunities, effectively filling roles and servicing clients while expanding your desk in accordance with targets set by your Line Manager. Spearhead business development initiatives to consistently grow and safeguard margins across Temporary and Permanent revenues, focusing on local branch-generated business. Actively seek out and respond to opportunities aligned with the Company's strategic objectives: Commit to 'Meeting & Exceeding' personal and team financial targets 'Identify & Win' new local business opportunities 'Retain & Increase' margin-generating opportunities within the existing customer base Ensure the sustainability of your local businessYou will ensure that all colleagues, clients, and candidates are treated with dignity and respect at all times, upholding the Company's vision, values, and aspirations. Your commitment to achieving agreed-upon targets will be pivotal to your success. Our Purpose: To deliver the market-leading recruitment experience to candidates and talent to our customers. To raise the bar of what can be expected of recruiters in transparency and service. Our Vision: HR GO Recruitment will become the UK's leading talent organisation by creating the best experience for clients and Candidates through developing industry-leading consultants and innovative technology. Our Values: Candidate experience Collaborative Partnerships Transparency Relentless innovation Human centredAbout Us At HR GO, we raise the bar for the recruitment industry. We deliver an outstanding experience with honesty and integrity to people finding work and searching for talent. Our people's expertise leads the industry, equipped with the best technology. We respect and care for our people and customers. We are a family which supports each other to deliver our purpose together. HR GO is the envy of our competitors; we're constantly innovating to stay ahead. A positive, can-do attitude is essential; our people get things done and are passionate about what they do. But perhaps most important of all, we enjoy what we do - so we have a lot of fun too! We believe a healthy culture, strong values and contributions from a diverse range of individuals help us succeed. Some members of the HR GO family have been developing and growing with us for many years, and we recognise this achievement with Long Service Awards. At HR GO, we believe in rewarding our employees with a wide range of rewards and benefits: Perks and Benefits Onboarding academy. Progression and developmental opportunities within the company. Competitive Commission Scheme (for those eligible). 33 days of holiday (including 8 bank holidays) Including Life Cover x 3 salary. Health Cash Plan. Birthday off (in addition to your allocated annual leave). Long Service Awards. Annual Conference. Salary Sacrifice Schemes Volunteers Day. Refer a Friend Scheme. Discounts and savings for a range of different retailers.We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. As users of the Disability Confident Scheme (Level 2), we guarantee to be inclusive to all disabled applicants who meet the minimum criteria for any advertised vacancies with HRGO Recruitment

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Lead daily operations of th

Line IT Service Desk Engineers.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Service Desk Analyst - Ebley Mill - StroudReference: REQ0218Description: A vacancy has arisen for a Service Desk Analyst to join our ICT team. Means to serve as frontline IT support and be the first point of contact for users needing technical assistanceAbility to resolve hardware and software issue

Skill development & Career Progression + Benefits.Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently.Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.Apply now we are waiting to invest

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone,

Working under direction from the Service Desk Team Leader, you will help deliver an excellent level of service supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk Engineer

IT Service Desk Technician - Gloucester (on site and must be able to drive) - £30k - £33k I'm seeking an experienced IT Service Desk Technician for a public sector organisation based in Gloucestershire. Key Responsibilities for the IT Service Desk Technician:Working through technical issues re

Taking ownership for all incidents and requests Initial incident triage of all requests Maintaining the rapport with customers by displaying a detailed understanding of their support requirements Maintaining high levels of incident ownership through the incident lifecycle to a satisfactory customer

What you'll do as Service Desk ManagerLead and develop a small service desk team, owning day‑to‑day operations and escalations. Service Desk Manager (Contract) - Cheltenham - Day rate: up to £350/day - up to 3-months We're hiring a hands-on Service Desk Manager to lead a small, highâ€

A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support.

Line IT Service Desk Engineer - Gloucester- £25,000I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The succcessful IT Service Desk Engineer will be working in the following areas and will possess t

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

We are looking for an Engineer to join our established Service Desk reporting into the Service Desk Manager. Experience in IT Supporting roles of at least 2 years (Service Desk, Help Desk, Desktop Support). The role involves troubleshooting hardware, software and network‑related problems, managing

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. Responsibilities include responding to inquiries, triaging incidents, and maintaining records within ServiceNow.

Ideal candidates should have prior experience in IT Service Desk environments and be flexible in a fast-paced work setting. A staffing agency is seeking a Service Desk Analyst for a 6-month temporary role in Sussex. The role involves providing technical support to users, managing support requests, a

A leading digital sports platform is looking for a Service Desk Analyst II. This role involves providing end-user hardware and software support and ensuring compliance with service guidelines. Responsibilities include triaging service requests and maintaining onboarding documentation.

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

A growing Managed Service Provider in Birmingham is looking for a Technical Support Team Leader to lead their Service Desk function. You will own ticket management, implement service improvements, mentor a team of engineers, and report directly to the Technical Director.

Service Desk Engineer 1st Line. We re recruiting for a 1st Line Service Desk Engineer to join a growing IT team based at their Plymouth HQ. Previous experience in a 1st Line / Service Desk / IT Support role (or strong IT internship / placement).

By focusing on our customers' needs we're building the flexible and sustainable insurance products and services that they deserve. You will play a key role in supporting the Zego IT infrastructure & users both at the London office and via the helpdesk. You will provide outstanding Level 1 support vi

As the frontline support function, the service desk ensures employees remain productive and systems run reliably. Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

Knowledge of the ITIL ServiceDesk environment. Minimum of 2-3 years 1st Line Service Desk experience. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. If you are interested in discussing this Service Desk Analyst role further, please.

A recruitment agency is looking for a Service Desk Coordinator in Redditch. This permanent role offers a salary of £26,850 per annum and requires strong customer service skills, attention to detail, and the ability to work independently. Responsibilities include managing service requests, maintaini

Diploma or Bachelor’s degree in IT related field (or equivalent experience) and/or 1-3 years in a service desk or desktop support role. Are you the kind of person who loves solving everyday tech puzzles and helping people get the most from their devices? We are looking for a Junior Service Desk An

An employment agency is recruiting a 1st Line Service Desk Engineer for a growing IT team in Plymouth.

Work in partnership with academic departments and professional services to deliver consistently high-quality AV and IT support service to students and staff. Provide a customer-focused, approachable and responsive helpdesk service, ensuring a positive user experience across all interactions. Activel

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi-site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and req

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

A challenger bank in the UK is seeking an experienced IT Service Desk Analyst to manage technical issues effectively.

You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast‑paced environment with conflicting priorities, always keeping customer service at the forefront of everything you do. Working within a team of 8 Service Desk Analysts

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Proven experience of working in an ITIL aligned IT Service Desk environment. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledg

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. About the Service Desk Analyst role. Accurately document work, updates and solutions in our service desk system.

A leading contracting group in the UK is looking for a dynamic Service Desk Technician to provide first-line support to over 2,000 users. The role involves resolving technical issues, managing support tickets, and delivering exceptional customer service.

Familiarity with ITSM tools such as ServiceNow, Freshservice, or Jira Service Management. Previous experience in an IT support or service desk environment. Strong communication and customer service skills, ideally in a multi-site setting.

A local government agency is seeking an IT Service Desk Analyst to be the first point of contact for IT incidents and service requests.

Proven experience with helpdesk/service desk systems for logging, tracking, and managing requests. We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the b

IT Service Desk Analyst – 1 Year FTC. London – On Site IT Service Desk Analyst. Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively.

We’re looking for a proactive and technically capable Service Desk Analyst to join our Clients IT Service Desk team. IT Service Desk Analyst – Savings (12-month FTC). Experience in a service desk or IT support role.

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support. Ideal candidates will have service desk experience and familiarity with Windows 11, M365, and Azure Active Directory.