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1st Line Support Engineer Chester / Hybrid £27,000 + Bonus + Benefits We’re looking for a 1st Line Support Engineer to join a growing IT support team in Chester. This 1st Line Support Engineer role is ideal for someone at the early stages of their IT career who enjoys problem-solving, working with users, and building strong technical foundations. The Role – 1st Line Support Engineer As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues, providing high-quality support to end users and ensuring issues are logged, resolved, or escalated efficiently. Key Responsibilities • Provide first-line technical support via phone, email, and ticketing systems as a 1st Line Support Engineer, • Log, track, and resolve support tickets in line with SLAs, • Troubleshoot hardware, software, and basic network issues, • Support Windows devices, Microsoft 365, user accounts, and permissions, • Escalate complex issues to 2nd Line / 3rd Line support where required, • Maintain accurate documentation and system records, • Deliver clear, professional customer service at all timesSkills & Experience, • Previous experience in a 1st Line Support Engineer, IT Support, or Service Desk role (or strong apprenticeship / placement experience), • Good working knowledge of Windows OS and Microsoft 365, • Basic understanding of networking, Active Directory, and user management, • Strong communication skills and a customer-focused approach, • A desire to learn, develop, and progress beyond 1st Line Support Engineer levelWhat’s on Offer, • £27,000 base salary, • Annual bonus, • Benefits package, • Structured training and development, • Clear progression from 1st Line Support Engineer into 2nd Line support

Commercial Recruitment Consultant | Chester | £30,000 - £36,000 DOE + Uncapped Commission | Every 2nd Friday off We're looking for an experienced Commercial Recruitment Consultant to join our growing team in Chester. At Recruit4staff, we combine tech and AI-driven tools with good old-fashioned, relationship-led recruitment. This model, alongside our centralised resourcing team, means you'll be supported to work smarter, place faster and maximisae your earnings - with clear progression and development from day one. What's on offer... • £30,000 - £36,000 basic salary DOE + uncapped commission, • Monday to Friday (8:00am - 5:30pm) + every 2nd Friday off, • 19 days holiday + bank holidays (increasing with service) + your birthday off, • Bespoke training and personal development through our in-house training team, • Sales competitions with prizes including extra holiday days, spending money and short staycations, • Run and grow a successful commercial recruitment desk, • Develop new business and expand existing client relationships, • Deliver a consultative recruitment service to clients, • Work closely with our in-house Talent A...

Industrial Recruitment Consultant | Chester | £30,000 - £36,000 DOE + Uncapped Commission | Every 2nd Friday off We're looking for an experienced Industrial Recruitment Consultant to join our growing team in Chester. At Recruit4staff, we combine tech and AI-driven tools with good old-fashioned, relationship-led recruitment. This model, alongside our centralised resourcing team, means you'll be supported to work smarter, place faster and maximise your earnings - with clear progression and development from day one. What's on offer... • £30,000 - £36,000 basic salary DOE + uncapped commission, • Monday to Friday (8:00am - 5:30pm) + every 2nd Friday off, • 19 days holiday + bank holidays (increasing with service) + your birthday off, • Bespoke training and personal development through our in-house training team, • Sales competitions with prizes including extra holiday days, spending money and short staycations, • Run and grow a successful industrial recruitment desk, • Develop new business and expand existing client relationships, • Deliver a consultative recruitment service to clients, • Manage high-volume industrial recruitmen...

A leading financial technology firm in Chester seeks a 1st Line IT Service Desk Analyst to provide first-level technical support. Ideal candidates should possess excellent customer service skills, knowledge of networking concepts, and experience with ticketing systems. The role involves troubleshoot

Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land. The Service Desk Analyst would be responsible for collecting information through a customer conversation, probing, accessing support

The IT Service Desk Administrator is responsible for managing key administrative functions within the IT department, including the Joiners, Movers, and Leavers (JML) process, user account lifecycle management, and IT asset coordination. Manage the allocation, tracking, and recovery of IT assets incl

A leading IT services company in Chester is looking for a Service Desk Analyst L1 to provide technical support and incident resolution for clients. Benefits include competitive compensation, vacation days, and various insurance options. You will handle various tasks including incident triage, passwo

The role acts as the primary point of contact for IT-related issues and plays a critical role in maintaining business continuity and user satisfaction. Log, categorise, prioritise, and resolve IT issues and service requests in line with SLAs. The 1st Line IT Service Desk Analyst is responsible for p

The ideal candidate should have experience in IT administration, solid communication skills, and familiarity with tools like Active Directory and Microsoft 365. A leading automotive parts distributor in Chester is seeking an IT Service Desk Administrator to manage user accounts and oversee the onboa

Receptionist - Chester Hours: 8:30am - 4:30pm Pay: £12.71 per hour Duration: 2 weeks Start Date: Monday 27th April We are looking to recruit a professional and welcoming Receptionist to support our front‑of‑house operations. As the first point of contact, you will play a key role in creating a positive and safe environment for visitors, staff, and students. Key Duties: Meeting and greeting visitors in a friendly and professional manner Managing the reception desk and front entrance Buzzing visitors into the building and maintaining site security Handling general enquiries and directing visitors appropriately Supporting general reception and administrative tasksThe Ideal Candidate Will: Have a DBS Be approachable, courteous, and professional Have strong communication skills Be reliable and well organised Feel confident working in a busy school settingThis role would suit someone who enjoys working with people and providing excellent customer service in an educational environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Recruitment Consultant (Temporary Desk – Industrial Sector) Chester | Full 360 Role | £28-32k Basic + Uncapped Commission Are you an experienced Temp-focused Recruitment Consultant who thrives in a full 360 role and genuinely enjoys building relationships with both clients and candidates? Meridian Business Support is recruiting for a Recruitment Consultant to join our award winning branch based in Chester, supporting a busy temporary desk with a strong focus on industrial, logistics, warehousing and manufacturing roles across the Chester area. This is a fantastic opportunity for someone who enjoys running their own desk, developing new business and delivering a high-volume, high-quality temp solution. The Role This is a permanent, full-time position, working Monday to Friday, 8:00am – 5:00pm. You’ll manage the complete 360 recruitment lifecycle, working closely with the Branch Manager and wider team to grow and maintain a profitable temporary desk. Key responsibilities include: Sourcing and placing candidates into temporary assignments across industrial and logistics environments Managing all branch enquiries via phone and email from both clients and candidates Weekly payroll responsibility for 40+ temporary workers Writing and posting engaging job adverts across job boards and internal platforms Conducting telephone screens, face-to-face and WhatsApp video registrations Building and maintaining strong client relationships through regular contact and on-site visits Negotiating rates and terms with both clients and candidates Generating new business using sales, business development, marketing and networking techniques Identifying leads and converting them into sales opportunities Arranging and attending client meetings to present Meridian’s recruitment solutions Keeping CRM records fully up to date and compliant Understanding market trends, margins and competitor activity to maximise performance Achieving KPIs and contributing positively to the wider branch successYour own transport is essential due to regular client visits. What We’re Looking For - We’re keen to hear from ambitious recruitment professionals who can demonstrate: At least 2 years’ experience as a Recruitment Consultant, Temp Consultant or Internal Recruiter Proven experience recruiting within industrial sectors (warehouse, logistics, manufacturing, production) A successful track record of running a temp desk ideally Strong relationship-building and customer service skills A proactive, sales-driven and target-focused mindset Confidence, resilience and a “whatever it takes” team attitudeWhat’s in It for You? In return for your hard work and results, Meridian Business Support offers: Competitive salary Uncapped commission Laptop & mobile phone Excellent career progression and structured development Industry-recognised training and qualificationsBenefits include: 23 days holiday plus your birthday off Holiday purchase scheme Annual awards & conference weekend away Incentives and long service awards Pension & Death in Service cover Health Cash Plan Childcare vouchers Cycle to Work scheme Discounted gym membership Free eye tests & lifestyle discountsAbout Meridian Business Support Meridian Business Support is one of the UK’s largest award-winning independent recruitment consultancies, proudly recognised with a 3‑Star “Best Company to Work For” accreditation by Recruitment International. We’re passionate about developing our people, rewarding success and creating a supportive, high-performance culture. Ready to take the next step? Apply today or get in touch for a confidential discussion about this Recruitment Consultant opportunity

My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring nothing gets missed, and being the reliable point of

A leading technology provider in the financial services sector is seeking a Technical Support Specialist. Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues.

Working as part of the VIRTUS Service Management Centre (SMC), we are seeking someone with good Customer Service and Administration skills to undertake the role of Service Desk Analyst. Produce customer‑facing service reports. Customer focused with previous experience in a customer service role.

Front Desk / Customer Service Associate.

Service Desk, Request Management Analyst. Service Desk and Request Management Analyst!. IT Service Desk and Request Management Analyst.

ROCK is seeking a Service Operations Manager to lead and transform its service desk operations in the United Kingdom. You will be responsible for overseeing three service functions, enhancing client experience, and driving continuous improvement in service delivery. The ideal candidate will possess

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

Level Remote Support technician in Greater London.The role involves providing technical support via phone and email for user queries, ensuring timely responses, and performing first level troubleshooting.Ideal candidates should have a minimum diploma in IT and at least one year of end user support e

Candidates should have a year of experience in a call center or service desk setting, with strong troubleshooting and client interaction skills. A global digital services provider is seeking a proficient English and Spanish speaker for a remote technical support role.

A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. Candidates should possess strong technical knowledge and experience in a fast-paced service environment. The role focuses on providing excellent customer service while troubleshooting and resolving inc

The Service Desk Specialist I will support one of Astreya’s key clients. The role will be responsible to troubleshoot and fix desktop/computer hardware and software issues while striving to deliver excellent customer service to the end-user. Maintain physical presence at designated service locatio

Linnaeus is looking for an IT Service Desk Engineer to provide technical support for veterinary practices and referral hospitals. Responsibilities include managing service requests, delivering 1st and 2nd line support, and training users.

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. Previous experience in an MSP environment within IT support or service desk roles. As a 2nd Line IT Support Engineer you w

IT Service Desk / Desktop Support / Technical Support. Excellent communication and customer service skills. Log, track, and update incidents and service requests in the ticketing system.

Experience using Service Desk IT Service Management tools i. Carrying out any agreed escalation of incidents not progressing in line with agreed Service Levels that cannot be resolved by the Service Desk and monitor their progress ensuring feedback to the customer. Minimum of 1 year’s experience i

This role emphasizes communication, problem-solving, and technical understanding, working closely with applications and the service desk team.

We’re recruiting on behalf of a growing IT services provider for an experienced 2nd Line Service Desk Consultant to join their technical support team. You’ll also collaborate closely with 1st and 3rd line teams, contribute to knowledge sharing within the service desk, and help support and mentor

A mechanical and drainage service provider based in the UK is looking for a helpdesk administrator to join their team. The successful candidate will be responsible for delivering high standards of customer service, managing workloads effectively, and assisting customers with inquiries and job bookin

SCG Midlands is seeking an experienced 1st Line IT Engineer to join their Service Desk team in Rotherham. The role involves providing customer support for all 1st line technical issues, managing service desk tickets, and supporting Microsoft 365 and other applications. Ideal candidates will have str

A leading science and technology organization in Greater London seeks a Service Desk Manager to oversee Help Desk operations. The successful candidate will possess strong ITIL knowledge and experience with IT Service Management tools. Responsibilities include managing day-to-day operations, establis

As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Service Desk Engineer - 2nd line. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service reque

IT Service Desk Analyst in London to provide high-quality 1st line support across various platforms including Windows, Mac OS, and mobile devices. In this role, you will work closely with technical teams to ensure timely and effective service delivery.

A well-known hotel chain in Greater London is looking for a Receptionist to provide exceptional service during check-in and check-out, maintain hotel accounts accurately, and ensure health and safety compliance.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience work

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. To build, manage and develop a strong ISP networking team providing customer centric services. Extensive experience with configuring and maintaining Juniper routers in a service provider environment,

Service Desk Operations & Communication: Act as a central point of contact for back-of-house operational queries; log and triage service requests; maintain professional communication with internal departments, contractors, and the Control Room. Compliance & Documentation: Ensure all service desk ope

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. The position demands hands-on experience with AI tools and service operations in SaaS environments.

Jisc is seeking an IT Service Desk Analyst to provide first line IT support for its Workplace IT service desk. Based in Manchester, the role involves delivering exceptional customer service, managing incoming tickets, diagnosing IT issues, and maintaining video conferencing equipment.

The Role:**As the Lead, IT New Stores of UK & EMEA, you will be responsible for the end-to-end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe.

Are you a customer service professional looking for a role where your speed, accuracy, and problem‑solving skills make a real difference? Do you want to be the vital link that keeps essential wholesale water services flowing smoothly? If so, we have an exciting opportunity for a Wholesale Service

Service Desk Apprentice provides phone, remote control and desktop support to users on day-to-day issues involving, Windows 11, Office 365 and other business applications. We at Coforge are looking for Service Desk Analyst in London, UK. Service Desk Apprentice will be responsible for providing basi

Wavenet, located in the United Kingdom, is seeking a Service Engineer to enhance support processes and address customer queries within a busy Service Desk. The position emphasizes customer satisfaction and professional service delivery.

The Service Desk Analyst provides support to customers across a range of technologies and setups, whether via telephone, remote assistance or on‑site visits. Diagnose and resolve a variety of IT problems within service level agreements. Raise, update, and resolve case records using the IT Helpdesk

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Hardware - des

The Stroke Association in the UK is seeking an Infrastructure & IT Service Desk Manager to lead and enhance core technology services across the organization. The role requires strong knowledge of Microsoft technologies including Office 365, significant experience with cloud platforms such as Azure o

Monitoring Service Desk Performance – Monitoring the workflow and using helpdesk systems to extract performance information to validate that SLAs are being met, such that the Service Desk Team are effective and efficient in their activities. Leadership Collaboration – To ensure vital success of