Service desk jobs in CoventryCrear alertas

In this role, you will be the first point of contact for IT issues, providing 1st and 2nd line support while troubleshooting a range of technologies including Windows and Microsoft 365. The ideal candidate will have at least 2 years of IT experience and be a confident communicator with a passion for

A managed service provider based near Coventry is seeking an experienced Service Desk Analyst to join their team. Candidates should have a proven service desk background, strong communication skills, and attention to detail.

You’ll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. You’ll own tickets, communicate clearly with users at all levels, document processes, and contribute to an environment where collaboration and high standards are key. Provide BAU remote and

An IT Service Management company in Coventry is offering a 3-month contract for an IT Support role at £120 per day. Outstanding customer service skills will be rewarded with contract extensions. The role involves providing high-quality customer support within a technical environment.

Service Desk Engineer | Coventry | £25,000–£30,000. Contributing to consistently high service and user satisfaction levels. Strong understanding of Windows desktop environments and Microsoft 365.

Proven service desk background within an MSP. Hardware support (servers, desktops, storage).

A leading IT support company in the United Kingdom is seeking a Service Desk Analyst to provide day-to-day Level 1 & 2 support. Responsibilities include managing service desk requests and collaborating with team members. This position offers opportunities for professional growth in a supportive envi

Line IT Service Desk Engineers.

Our client a Managed Service Provider based near Coventry is looking for an experienced. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move. Maintain security and identify opportunities for service impro

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A national solutions provider in the UK is seeking a Hire Desk Controller to join their expanding team in Tring, HP23. The ideal candidate will have strong communication skills, experience in customer service, and the ability to prioritize tasks.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect

At Ascot Lloyd an IT Service Desk Analyst is the first point of contact for our business users regarding IT matters and plays a crucial role in the department, providing the first and second line of technical support and service, ensuring users’ technical issues are resolved promptly and effective

IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. Experience working on a Service Desk / management and prioritization of ticket queues. Responsibilities include logging of tickets and managing thro

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world�

A leading software company is seeking a dedicated Service Desk Analyst to support their GP Electronic Record customers. This role involves providing exemplary customer service, troubleshooting issues, and maintaining service levels.

Provide Service Management guidance and support to the Service Desk team. Relevant industry experience in Service Management roles, with previous experience in a Service Desk management position. The role reports into the Head of Service Management and will be responsible for overseeing the Service

A financial services company is seeking an IT Service Desk Analyst to serve as the first point of contact for IT support. This hybrid position includes travel to key sites across the UK, offering a dynamic work environment focused on service delivery.

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery.

A technology solutions provider is seeking a Windows System Administrator for a 3-month contract in London.The candidate will be responsible for various system administration tasks including password resets, workstation setup, troubleshooting issues with Microsoft Office and Windows 10, and managing

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support.

A global software company seeks a Manager for Service Desk to oversee the reliability, scalability, and quality of internal IT support. This full-time position focuses on providing excellent IT service and support to enhance productivity.

Join Our Global Tech Team as an IT Service Desk Analyst - Bilingual in French and English. At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Create and maintain self‑service

The Role: 1st Line Service Desk Engineer. Join Air IT as a 1st Line Service Desk Engineer!. With a bold mission, clear vision, and dynamic strategy, we empower our teams, elevate our people, and deliver unrivalled support, solutions, and services to SMEs across the UK.

A local governmental body in Greater London is seeking an IT Service Desk Analyst to provide exceptional IT support. The ideal candidate will have proven IT service desk experience, strong problem-solving skills, and familiarity with ITIL principles and Microsoft 365.

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Servi

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers.

A leading IT services company in London is seeking a Service Desk Analyst for a university placement year starting in Summer 2026. Responsibilities include providing first-line IT support and improving service operations.

As a First Line Service Desk Analyst at Breedon Group, you will play a crucial role in providing technical support to our employees across various locations. Information Technology Services. Customer‑focused mindset with a passion for delivering high‑quality service to internal stakeholders.

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

A leading consulting firm is seeking a Service Desk Analyst in the UK.

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Senior IT Service Desk Analyst. You’ll be an integral part of the global Service Desk te

As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Service Desk Analyst vacancy in Gloucestershire (279DM). Are you a problem‑

Service Desk Analyst – 1st / 2nd Line Support. This is a great role for someone who enjoys being the first point of contact, thrives in a busy service desk environment, and genuinely cares about delivering a great user experience. Logging, prioritising and resolving incidents and service requests.

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

Strong experience using Jira Service Management or similar platforms (Zendesk, Freshdesk, ServiceNow, etc. Provide first‑line support for issues raised via the Service Desk, conducting initial triage and troubleshooting. As Application Support Analyst you will be the first point of contact for cli

Line Service Desk Engineer – Immediate Start. Our local authority client in York is seeking an experienced 1st line Service Desk Engineer to join their ICT team. Accurately log, manage, and track service desk tickets through their lifecycle.

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24x7 environment.

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. As an IT Service Desk Engineer, you will provide comprehensive technical support to customers, resolving hardware and software issues logged via our in-house tic

An IT and Communications service provider in the South West is looking for a Service Desk Analyst to join their growing team. The role involves providing first-line technical support, diagnosing issues with desktop and network systems, and documenting solutions effectively.

A local NHS Trust is seeking a full-time Receptionist/Admin Support based at The Loft, Nuneaton.This role involves front-of-house duties such as greeting patients, providing administrative support, and managing general inquiries.The ideal candidate should have a good general education, experience wi

Prudential’s businesses offer a variety of products and services, including life insurance, annuities, retirement‑related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. PGIM | Senior Associate, Service Desk. Join to apply for

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

Experience as a 1st / 2nd line support analyst - service desk and deskside support. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Provide general help and advice to users, utilizing remote desktop tools.

A professional services firm in London is seeking a Service Desk Analyst. This role involves providing IT support focused on the Microsoft Technology Stack within a professional services environment. Candidates must have strong troubleshooting skills, excellent communication, and Professional Servic

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

A leading IT service provider in the United Kingdom is seeking a 2nd Line Support / Level 2 Service Desk Analyst to join their on-site team. This role is pivotal to maintaining excellent service standards in a busy environment.