Service desk jobs in WellingtonCreate job alerts

Description: Job Title: Service Analyst Rate: £460 Clearance Required: BPSS Duration: 6 months Location: Telford with 2 days/week in office IR35 Status: Capgemini Mandated PAYE only Job Description: Description and Location Digital is focused on helping the client engage with citizens. Join a team that imagines a future where every person in the UK can effortlessly access world-class public services: digital by design, human at heart.? Our mission is to harness the power of technology to meet real human needs, removing barriers and creating meaningful, life-enhancing experiences for all. By placing people at the centre of everything we do, we will reimagine public service as a force for dignity, opportunity, and trust in a digital age.? Digital Platforms Run and Change is focused on running and evolving a diverse range of platforms - some which host and enable the client customer facing services, and others that also create and manage their own end user digital customer journeys?. Senior service desk analyst A senior service desk analyst monitors inbound calls, supports operators in service resolution and intervenes in difficult calls. At this role level, you will: own and update the script for service desk analysts coach and develop one or more service desk analysts, and manage availability This role level is most often performed at the Civil Service job grade of: EO (Executive Officer) HEO (Higher Executive Officer) Skill Description Asset and configuration management Level: Awareness You can: track, log and correct information to protect assets and components Continual service improvement Level: Working You can: identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions Customer service management Level: Practitioner You can: resolve user requests, maintaining a high level of customer service deal with complex complaints use empathy to understand and meet customer needs IT service reporting Level: Working You can: produce relevant reports in an appropriate format and agreed timeframe work with stakeholders to discuss any changes in the reporting processes interpret a data set and communicate this to others Ownership and initiative Level: Working You can: own an issue until a new owner has been found or the problem has been mitigated or resolved Problem management Level: Awareness You can: investigate problems in systems, processes and services, with an understanding of the level of a problem, for example, strategic, tactical or operational contribute to the implementation of remedies and preventative measures Service focus Level: Working You can: take inputs and establish coherent frameworks that work Service management framework knowledge Level: Awareness You can: show you have a Level 3 service management framework qualification Technical understanding Level: Awareness You can: show an awareness of the relevant subject matter and a high level understanding of what it involves User focus Level: Working You can: identify and engage with users or stakeholders to collate user needs evidence understand and define research that fits user needs use quantitative and qualitative data about users to turn user focus into outcomes If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

Junior Electrical Draftsperson Wellington, Somerset; Office-based 40 hours per week; Monday to Friday Permanent £27,000 to £35,000 per annum, depending on experience Start Date: ASAP Build practical electrical design skills in a role where you can learn, develop and see your work become real equipment. If you have some electrical or CAD experience and want to turn it into a career in industrial electrical design, this could be an excellent place to do it. You will join a growing design team and work closely with an experienced Lead Electrical Designer, learning how electrical schematics, control panels and industrial equipment are designed and developed in the real world. Our client is a practical, forward-thinking company that designs, programs and builds much of its own equipment internally. It takes pride in doing things properly and moving quickly when good ideas emerge. It is also a stable, down-to-earth business where people tend to stay, with many team members having been with the company for more than five years. You do not need to arrive knowing everything. This role is designed for someone who has the right technical foundation, pays attention to detail and genuinely wants to learn. Why You'll Want To Join: The opportunity to develop a career in industrial electrical and control panel design. Direct support and guidance from an experienced Lead Electrical Designer. Hands-on involvement with equipment that is designed and built by the business. Exposure to electrical schematics, control panels, PLC-based systems and motor controls. The chance to build your CAD skills and technical knowledge on the job. A growing, established business with a stable and experienced team. 22 days' annual leave plus bank holidays, with additional time off over Christmas. Employee Assistance Programme. Death in Service cover of four times salary. What You'll Be Doing You will support the electrical design process, producing and maintaining drawings and documentation while developing your knowledge of industrial control panel design. Your role will include: Creating and revising electrical schematics, wiring diagrams and panel layout drawings under the guidance of the Lead Electrical Designer. Supporting control panel layouts, including component placement, wire routing and enclosure layouts. Learning and applying relevant electrical standards and regulations. Helping to produce and maintain bills of materials for components including PLCs, relays, breakers, terminal blocks and wiring. Maintaining drawing revisions and keeping technical documentation accurate and organised. Supporting the panel fabrication process by answering drawing-related questions and making instructed changes. Working with suppliers to confirm component specifications. Taking part in design reviews and using feedback to improve your work. As your experience develops, you will have the opportunity to take on greater responsibility and build deeper expertise in electrical design and industrial control systems. What You'll Bring You may already have some practical experience, or you could be at the beginning of your career following college, university, an apprenticeship or other technical training. Ideally, you will have an HNC, HND, BTEC or other relevant qualification in electrical or electronic engineering, electrical drafting or a related subject. Equivalent hands-on experience will also be considered. You should also bring: Some exposure to electrical schematics or CAD drafting, whether through education, an apprenticeship, placement or work experience. Familiarity with CAD software such as AutoCAD Electrical, EPLAN, SolidWorks Electrical or something similar. Strong attention to detail. An organised and methodical approach to your work. The willingness to follow established processes and standards carefully. The confidence to ask questions when something is unclear rather than make assumptions. Good written and verbal communication skills. A genuine willingness to learn and develop. Eligibility to work in the UK. The ability to commute to Wellington for an office-based role. Exposure to BS 7671 Wiring Regulations or BS EN 61439 panel-building standards would be useful but is not essential. An interest in industrial, mechanical or heavy equipment, or some exposure to PLC-based control systems or motor control circuits, would also be an advantage. This is a strong opportunity for someone looking to build real technical expertise rather than simply sit at a desk producing drawings in isolation. You will see how designs are translated into working equipment and learn from experienced people around you as your responsibilities grow. As part of the application process, you will be asked to complete a short online recruitment process which takes approximately 10 minutes. This helps both you and our client understand whether the role, working style and requirements are likely to be a strong mutual fit. TPBN1_UKTJ

• Set up and run a through-life asset management system for key SRT equipment, • Ensure globally deployed systems are supported and maintained throughout their contracted sustainment period, typically 10 years, to agreed service levels and manufacturer or SRT directions, • Manage the Zuper task management system for efficient scheduling, direction, and reporting of planned and unplanned maintenance and support by in-country teams, • Oversee effective use of the Zendesk ticketing system through issue resolution, • Act as an escalation point and ensure swift resolution while maintaining customer satisfaction in line with SLAs, • Liaise between Through-Life Systems Support and other departments for UK and in-country operations, • Drive timely resolution of Support Level 3 tickets and project issues, • Develop and implement long-term support and maintenance strategies, • Monitor SLAs, response times, resolution rates, and other performance metrics, • Identify improvements and implement initiatives to optimise support operations, • Collaborate with SRT and third-party teams to meet contractual and SLA commitments, • Represent the department in weekly review meetings, highlighting risks and resource needs, • Lead weekly meetings with in-country partners, project managers, and customer success teams, • Manage project and software handover processes, including readiness and training before sustainability transfer, • Prepare and deliver reports and strategic updates to senior management, • Bachelor's degree in engineering, science, business, or IT is desirable, • Several years of practical experience in this field is desirable alongside a bachelor's degree, • Customer-focused mindset with a commitment to continuous improvement, • Proven experience in a through-life support role, preferably in technical or project-driven environments, • Strong knowledge of global service desk management, • Strong problem-solving, communication, and stakeholder management skills, • Appreciation of cultural differences in overseas territories, • Ability to communicate well with customers and advisors overseas Demonstrates expertise in through-life asset management, ensuring effective support and maintenance of global systems while optimizing operations and maintaining customer satisfaction. Proficient in managing task and ticketing systems, leading cross-functional teams, and delivering strategic updates to stakeholders. • Through-Life Support Experience, • Global Service Desk Management, • Zuper Task Management System, • Zendesk Ticketing System, • Stakeholder Management, • Asset Management, • Support Operations Optimization, • Performance Metrics Monitoring, • Project Management, • Technical Support, • Problem-Solving, • Communication, • Customer-Focused Mindset, • Continuous Improvement, • Cultural Appreciation, • Bachelor's Degree in Engineering, • Bachelor's Degree in Science, • Bachelor's Degree in Business, • Bachelor's Degree in IT, • Sustainment Period, • Service Level Agreements, • Customer Satisfaction, • In-Country Operations, • Technical Environments, • Zuper, • Zendesk #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. This range is provided by Set2Recruit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Set2Recruit Head of Service Desk – Microsoft Partner (Up to £70K DOE) My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructure, and managed services across enterprise and SMB markets. They are committed to operational excellence and delivering world-class customer experiences. Role Overview As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. You’ll provide strategic leadership, shape customer service standards, and act as the senior escalation point for complex issues. Key Responsibilities • Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience, • Design and implement ITIL‐aligned processes, policies, and workflows to support scalable service delivery, • Act as the primary 3rd‑line escalation point, particularly for complex or technical incidents, • Mentor and develop your team, fostering a culture of collaboration and continuous improvement, • Work with Infrastructure, Security, and Project teams to streamline coordination and issue resolution, • Own reporting dashboards and KPIs, driving service performance and highlighting areas for improvement, • Drive automation initiatives using tools such as PowerShell and Power Automate to increase efficiency, • Support recruitment, onboarding, and staff planning for the Service Desk function, • Engage with executive and client stakeholders, representing the service desk and maintaining client confidence Experience & Skills • Minimum 6+ years in technical support, including significant 3rd‑line experience in an MSP environment, • At least 5 years in a leadership role, within a Microsoft-focused service organisation, • Solid experience with Microsoft tech stack: Windows Server, Active Directory, Azure (Entra ID), Microsoft 365, Intune, Autopilot, • Familiarity with networking fundamentals—firewalls, VPNs, VLANs, routing, • Strong knowledge of ITIL practices, support operations, and service improvement strategies, • Excellent verbal and written communication skills; comfortable engaging with technical and senior stakeholders, • Comfortable interpreting and reporting on performance data and SLAs to guide decision-making Why Join? • Competitive salary up to £70K DOE, • Opportunity to shape and lead a critical service function within a Microsoft Partner environment, • Collaborative culture, with investment in professional development and certifications, • Clear progression path and real influence over customer outcomes and technical delivery, • Private Health Care, • Enhanced pension, • Regular company social events If you’re interested in this opportunity, please send across your CV for immediate consideration. Set2 Recruit is acting as an employment agency in relation to this vacancy. • Mid-Senior level, • Full-time, • Information Technology, • IT Services and IT Consulting Referrals increase your chances of interviewing at Set2Recruit by 2x Get notified about new Head of Service Management jobs in City Of Bristol, England, United Kingdom. Portishead, England, United Kingdom 3 weeks ago Bristol, England, United Kingdom 1 month ago Bristol, England, United Kingdom 2 months ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 month ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 3 weeks ago City Of Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Engineered to Protect, thats our promise, we protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.The Senior Human Factors Engineer provides Human Factors knowledge, expertise and capability into a growing portfolio of products and projects. Senior Human Factors Engineer will be based at either our Beckington, Bristol or Barnstaple sites. This role does require being onsite 2 days a week. The salary for this role is circa £60k, depending on experience. The role holder leads on Human Factors Integration (HFI) delivery across assigned SEA products and projects. They input to SEAs HFI approach and its execution within assigned products, in accordance with company strategy. They will influence design work to ensure that SEA products are easy to use and meet any HF Customer requirements or best practice. The role spans aspects of the design lifecycle, ensuring that the required artefacts are produced throughout at the appropriate point. The role holder plans, estimates and delivers HF work packages for their projects and ensures HFI from bid and concept, through design and verification, and into in-service support. The role involves interfacing with both internal and external stakeholders, confidently articulating complex technical concepts, risks, documentation and processes to technical and non-technical stakeholders. The role holder liaises closely with Engineers from all disciplines: Systems; Safety; Software; Electrical; and Mechanical Engineering, as well as with the relevant Project, Programme and Bid Managers • A degree (BSc, MSc, or equivalent) in Ergonomics/Human Factors, Psychology, or Engineering with HF specialism; or sufficient professional experience, • Experience working in defence or safety critical industries and producing deliverables to DEF STAN 00-251 or equivalent Human Factors frameworks/ standards, • Demonstrable experience and professional application/ competence in at least three of the following, spanning both physical and cognitive Human Factors: Task Analysis (including Hierarchical Task Analysis); Anthropometric/ Physical Ergonomics Assessment; Manual Handling Assessment (desk-level or in-field); HMI Evaluation and Usability Testing; Human Error Analysis (e.g., HEART, SHERPA); Workload Assessment; HF User Trials., • Technical writing to a standard suitable for customer delivery, and the ability to present and defend HF findings to multidisciplinary and senior audiences both internally and externally, • Demonstratable experience leading on Human Factors Integration and/ or delivery into a defence or safety critical project, • Experienced in mixed-method study design in safety critical industries, working directly with operational end users in trials or design reviews We provide state-of-the‑art applications for naval ship and fleet protection, and undersea surveillance systems. In-service across the globe, our systems deliver a rapid response to threats and system effectiveness and interoperation. Our systems support an ever‑growing number of navies across the world, and we continue to bolster our already specialist, on‑the‑ground knowledge of key overseas markets. In return we offer generous rewards, a fantastic work/life balance, and excellent career and training opportunities for everyone who joins. Havea look atthe benefits we offer: • Work life balance Hybrid/flexible working arrangements, • 25 days annual leave, plus buy and sell, • Up to 16 days flexi leave accrual, • Half day Fridays, • Reservists in theArmedForces receive special paid leave, • Private medical health insurance & Employee Assistance Program, • Health Cash Plan, • All Staff Bonus, • Group Pension Plan of up to 8% employer contribution, • Cycle to work scheme, • Wellbeing Centre, • Sports & Social activities, • Employee Discounts portal - online and in‑store discounts, travel savings, • Life assurance policy, • Publication and recruitment bonus rewards, • Development opportunities, including LinkedIn learning, • Electric vehicle charging points at all sites, • Private seated lunch areas, • Onsite bistro (Barnstaple office) and free hot and cold beverages, • Onsite showers and toiletries provision, • Free onsite parking #J-18808-Ljbffr

Our client is a modern, high-growth specialty MGA dedicated to bringing technical excellence, operational agility, and data-led decision-making to the insurance marketplace. Having tripled their number this year, they continue to invest in the people, processes, and technology that will shape the future of their business. Operating in an incredibly fast-paced, high-growth scale-up environment, they champion absolute autonomy, radical ownership, and operational agility. They move dynamically from start-up flexibility to scale-up discipline, meaning they listen well, move fast, and empower their people to execute without layers of corporate bureaucracy or hand-holding. If a candidate thrives in a rapid-iteration culture where they are trusted to define the roadmap, make high-impact decisions, and see their work directly move the business forward every single day, they will find a massive opportunity here. As the Senior Technology Platform & Integration Engineer, you will be the creative, technical, and operational "glue" driving the core technology ecosystem for a modern, fast-scaling InsurTech platform dedicated to bringing technical excellence, operational agility, and seamless automation to the insurance marketplace. Reporting directly to the Head of Engineering / CTO, this senior hands‑on role is built for a versatile engineer who comfortably bridges the gap between foundational cloud platform security and complex software or data integrations. Rather than acting as the primary service desk, business change owner, or QA approver, you will operate through clear controls alongside the IT Configuration Analyst, Change, Data, and QA teams. In this position, you will take true ownership of the cloud and security platforms, automate vital data connections across core systems (including Instanda, Synergy/Elevate Claims Cloud, Fabric, and Vitesse), lead major incident responses, and enforce robust release governance. • Own the effective operation of M365, Entra ID, Intune, NinjaOne, Bitdefender, TitanHQ, credential management, backups, and core SaaS controls. Set operational standards and delegate routine administration to the IT Configuration Analyst., • Design, build, configure, and support secure APIs, webhooks, SFTP feeds, and system connections across Instanda, Synergy/Elevate Claims Cloud, Fabric, Vitesse, partners, and suppliers to eliminate manual re-keying., • Implement access, patching, vulnerability controls, encryption, and backups. Lead technical incident response, coordinate suppliers, restore service, and complete root‑cause analysis (RCA)., • Utilize source control, peer reviews, Dev/Test/Prod environments, and CI/CD pipelines. Prepare release notes and rollback plans to ensure zero unauthorized production changes., • Maintain the system ownership map, architecture, support documentation, and technical‑debt backlog. Provide technical oversight over Synergy and key suppliers while coaching the IT Configuration Analyst., • Strong hands‑on knowledge of Azure/M365, Entra ID, Intune, endpoint/security tooling, networking, DNS/VPN, APIs, REST, webhooks, SFTP, scripting or software development, Git/source control, CI/CD, secrets, and production monitoring., • Fixes root causes, standardizes environments, documents services, and prevents temporary workarounds from becoming permanent., • Owns problems end to end, finds practical solutions, automates manual tasks, and treats security, access, and release evidence with meticulous care., • Works openly with Change, Data, QA, business owners, partners, and suppliers, translating non‑technical needs in plain language., • At least 5 years of experience in platform, cloud, infrastructure, integration, or software engineering, including responsibility for live services, third‑party integrations, security controls, and incident resolution., • Proven comfort working hands‑on within a small, fast‑paced scaling team., • Desirable Experience: Exposure to insurance, fintech, MGAs, or regulated financial environments; embedded products; or partner onboarding and technical due diligence., • Desirable Tech & Platforms: Experience with Microsoft Fabric, Azure DevOps, GitHub, Key Vault, PowerShell, Python, C#, TypeScript, Jira, Instanda, Synergy, or Vitesse., • Certifications (Desirable): Microsoft Azure, Security, Identity, or DevOps certifications; ITIL; Cyber Essentials experience; or relevant engineering/computer science qualifications., • First 30 Days (Discovery & Audit): Complete technical handover; map the estate, integrations, open work, suppliers, and key risks. Obtain approved access and build working relationships across Data, Change, QA, Claims, Underwriting, and Operations., • Days 31–60 (Execution & Ownership): Agree on a prioritized 90‑day delivery plan; take ownership of platform controls and lead at least one priority integration or release. Establish incident/release practices and a clear operating rhythm with the IT Configuration Analyst., • Days 61–90 (Autonomy & Delivery): Operate independently; complete agreed control improvements, deliver a production release through the full governed lifecycle, and demonstrate measurable reduction of priority technical debt #J-18808-Ljbffr

Engineered to Protect, that’s our promise, we protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.The Senior Human Factors Engineer provides Human Factors knowledge, expertise and capability into a growing portfolio of products and projects. Senior Human Factors Engineer will be based at either our Beckington, Bristol or Barnstaple sites. This role does require being onsite 2 days a week. The salary for this role is circa £60k, depending on experience. The role holder leads on Human Factors Integration (HFI) delivery across assigned SEA products and projects. They input to SEA’s HFI approach and its execution within assigned products, in accordance with company strategy. They will influence design work to ensure that SEA products are easy to use and meet any HF Customer requirements or best practice. The role spans aspects of the design lifecycle, ensuring that the required artefacts are produced throughout at the appropriate point. The role holder plans, estimates and delivers HF work packages for their projects and ensures HFI from bid and concept, through design and verification, and into in-service support. The role involves interfacing with both internal and external stakeholders, confidently articulating complex technical concepts, risks, documentation and processes to technical and non-technical stakeholders. The role holder liaises closely with Engineers from all disciplines: Systems; Safety; Software; Electrical; and Mechanical Engineering, as well as with the relevant Project, Programme and Bid Managers At SEA, we develop and deliver advanced solutions to make our world safer, cleaner and more efficient. We provide state-of-the-art applications for naval ship and fleet protection, and undersea surveillance systems. In-service across the globe, our systems deliver a rapid response to threats and system effectiveness and interoperation. Our systems support an ever-growing number of navies across the world, and we continue to bolster our already specialist, on-the-ground knowledge of key overseas markets. • Hybrid/flexible working arrangements, • 25 days’ annual leave, plus buy and sell, • Up to 16 days flexi leave accrual, • Half day Fridays, • Reservists in theArmedForces receive special paid leave, • Private medical health insurance & Employee Assistance Program, • Health Cash Plan, • All Staff Bonus, • Group Pension Plan of up to 8% employer contribution, • Cycle to work scheme, • Wellbeing Centre, • Sports & Social activities, • Employee Discounts portal - online and in-store discounts, travel savings, • Life assurance policy, • Publication and recruitment bonus rewards, • Development opportunities, including LinkedIn learning, • Electric vehicle charging points at all sites, • Private seated lunch areas, • Onsite bistro (Barnstaple office) and free hot and cold beverages, • Onsite showers and toiletries provision, • Free onsite parking, • A degree (BSc, MSc, or equivalent) in Ergonomics/Human Factors, Psychology, or Engineering with HF specialism; or sufficient professional experience, • Experience working in defence or safety critical industries and producing deliverables to DEF STAN 00-251 or equivalent Human Factors frameworks/ standards, • Demonstrable experience and professional application/ competence in at least three of the following, spanning both physical and cognitive Human Factors: Task Analysis (including Hierarchical Task Analysis); Anthropometric/ Physical Ergonomics Assessment; Manual Handling Assessment (desk-level or in-field); HMI Evaluation and Usability Testing; Human Error Analysis (e.g., HEART, SHERPA); Workload Assessment; HF User Trials., • Technical writing to a standard suitable for customer delivery, and the ability to present and defend HF findings to multidisciplinary and senior audiences both internally and externally, • Demonstratable experience leading on Human Factors Integration and/ or delivery into a defence or safety critical project, • Experienced in mixed-method study design in safety critical industries, working directly with operational end users in trials or design reviews Join us and be part of something smaller - with500people in the UK and Canada - doing something bigger: protecting what matters. #J-18808-Ljbffr

At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. Work-life balance and flexibility is a key focus area for us. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. This role can be based in Harwell, Bristol, Rotherham, Cumbria or Warrington. We are looking for a Senior Land Quality professional to support our current and future portfolio of contaminated land and decommissioning projects across the full breadth of our business. You will be able to demonstrate experience in site investigation and site assessment methodologies, data interpretation and risk assessment. Experience in the design and implementation of land remediation solutions is also welcome. As a senior member of the team, you will be actively involved in the production of Land Quality deliverables, working closely with professionals from other disciplines to deliver the best outcomes for our clients. This is an exciting opportunity to develop your existing experience and progress your career in a highly regulated and dynamic field. Candidates will be able to demonstrate an established track record across the following key responsibilities, though we understand that not everyone will meet every requirement. • The production of desk study assessments and initial conceptual site models., • Technical input into the design and implementation of both on-shore and off-shore site investigation., • Field Work & Data Collection: Manage site investigations, data collection and management., • Data Analysis & Reporting: Interpretation of field and laboratory results and their use to update conceptual site models and on-going risk assessments for human health and controlled waters., • Providing technical input into the identification and further assessment of land quality constraints, contributing to both land- and controlled waters remedial optioneering assessments and working with colleagues towards the identification of cost-effective remedial solutions., • Assist in the development of programmes of contaminated land and controlled waters remediation., • Work alongside senior consultants and project managers to deliver multidisciplinary projects in the most cost-effective manner., • Health & Safety Compliance: Working with your peers, to ensure adherence to Amentum’s HSE requirements, both on-site and in office environments, ensuring you and your colleagues maintain safe working conditions., • Professional Development: Seek opportunities to broaden your technical knowledge through project work, training, and mentoring, and actively engage in personal development. Suitable candidates are likely to have the following qualifications and experience, though again we understand that not everyone will meet every single requirement. • Education: Bachelor’s degree (or higher) in Environmental Science, Geoscience, Chemistry, Engineering, or a related discipline., • A Master’s degree is advantageous but not essential., • Registration with CL:AIRE as Qualified Person is advantageous but not essential., • Five to ten years’ experience in relevant consultant or contractor land quality/contaminated land roles., • Technical Aptitude: Strong technical understanding of relevant environmental legislation, site investigation techniques, risk assessment principles, geoenvironmental interpretation and reporting., • Experience in the field of remediation is advantageous but not essential., • Teamwork & Communication: Ability to work effectively in a team setting, with excellent written and verbal communication skills, particularly when engaging with professionals that may not have a background in land quality., • Motivation & Growth Mindset: an enthusiasm to progress their career in land quality and remediation, including willingness to travel to different project sites., • Other: A valid UK driving licence (or ability to obtain one in the near future) is beneficial. Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact We encourage you to check on the status of your current job applications with us. You can also search for a list of our current job openings and see if there are any new positions that might be a good fit for you. Thank you for continued interest in employment with Amentum. For more than 100 years, Amentum has tackled the world’s toughest challenges to deliver agile and steadfast solutions to the U.S. government and its allies. With more than 50,000 employees on all seven continents and in more than 60 countries, Amentum delivers a broad range of operational support services to meet the critical needs of our clients. Our headquarters are in Chantilly, VA. Find us online at If you need a reasonable accommodation for any part of the employment process, please complete our Accommodation Request. Requests for accommodation will be considered on a case‑by‑case basis. If you need assistance, please reach out to EEO including Disability/Protected Veterans Labor Laws Posters #J-18808-Ljbffr

This is a senior leadership opportunity to shape the trading capability at the heart of HL's Brokerage business. As Head of Trading Services, you will lead the Dealing Desk, and own the service model, controls and performance across the full trading lifecycle. Your focus will be on ensuring clients receive fair, reliable and efficient access to financial markets across equities, ETFs, funds and other investment products. Reporting to the Brokerage Director, you will own the day-to-day performance, control and continuous improvement of Trading Services. You will work closely with Product, Technology, Operations, Risk, Compliance, Partnerships and external execution partners to strengthen client outcomes, operational resilience and the overall trading proposition. • Set the Trading Services strategy and operating model, aligned to Brokerage growth, client needs, market developments, commercial priorities and the end-to-end service from order capture to fulfilment., • Lead the Dealing Desk, ensuring client orders are captured clearly, routed appropriately and fulfilled through fair, timely and accurate execution., • Maintain effective supervision, escalation and quality assurance across complex orders, large trades, periods of market volatility, trading issues and client-impacting events., • Develop high-quality services for complex and higher-value client needs, including worked orders, liquidity sourcing, price optimisation and dealer-assisted trading support., • Monitor execution quality, fill rates, order completion, pricing outcomes, order-routing performance, service standards and client-impacting issues., • Oversee best execution, Consumer Duty outcomes, trading controls and conduct, working closely with Operations, Risk, Compliance and relevant Best Execution forums., • Oversee broker, market maker and execution counterparty performance, ensuring service levels, market access and liquidity arrangements support strong client outcomes., • Ensure Trading Services operates within defined control frameworks, risk appetite and operational resilience expectations, with effective incident response, root-cause analysis and remediation., • Provide business leadership and subject matter expertise for trading improvements, regulatory change, market access enhancements and order journey improvements., • Lead, develop and inspire a high-performing team of approximately 15 colleagues, creating a culture of client focus, operational excellence, commercial accountability, strong risk awareness and collaboration. This role is permanent, full time (37.5 hours per week) and is based in our Bristol office (BS2 0PS). You'll be based in our office at least three days a week, giving you the opportunity to collaborate closely with colleagues while benefiting from the flexibility of hybrid working. • Senior leadership experience within retail brokerage, an investment platform, dealing, trading services or financial markets, with accountability for trading execution, dealing operations or client-facing trading services., • Deep understanding of retail brokerage execution models, market structure, order capture, routing, execution and the operational demands of high-volume trading environments., • Strong knowledge of equities, ETFs, funds and trade execution workflows, including electronic and dealer-assisted execution, worked orders, fulfilment and exception management., • Experience leading dealing, trading operations or execution support teams, with strong supervision, control, escalation, incident management and service performance disciplines., • Strong understanding of best execution, Consumer Duty, market conduct, operational resilience and execution-related risk and control frameworks., • Experience managing brokers, market makers, liquidity providers or execution counterparties, with a focus on service performance, execution quality and client outcomes., • Ability to use trading, execution and operational management information to assess service quality, strengthen controls and support commercial and client outcome decisions., • Strong commercial awareness, leadership, stakeholder management and communication skills, with the ability to influence senior stakeholders, external partners and cross-functional teams., • Experience delivering trading enhancements, regulatory change or operational improvements across Product, Technology, Operations, Risk and Compliance., • Experience shaping order capture requirements and validating order fulfilment processes., • A track record of building an inclusive, high-performing and client-focused trading function. Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. • Discretionary annual bonus and annual pay review, • 25 days holiday plus bank holidays and 1-day additional Christmas closure, • Option to purchase an additional 5 days holiday, • Flexible working options available, including hybrid working, • Enhanced parental leave, • Pension scheme up to 11% employer contribution, • Income Protection and Life insurance (4 x salary core level of cover), • Private medical insurance, • Health care cash plans - including optical, dental, and outpatient care, • Health screening programme, • Help@hand - confidential support including mental health counselling and remote GP, • Wellhub - unlimited access to fitness providers and wellness coach sessions, • Variety of travel to work schemes with bike storage and shower facilities, • Inhouse barista and deli serving subsidised coffee and sandwiches, • Two paid volunteering days per yeardependant on role level, • only available to select during our annual benefits window, in November each year #J-18808-Ljbffr

Contracts Manager Location: Bristol Salary: Up to £75,000 DOE Fusion People are seeking an experienced and proactive Contracts Manager to oversee the delivery of maintenance and facilities management services across a dedicated client portfolio. The successful candidate will be responsible for managing reactive, quoted, and planned works, ensuring exceptional service delivery while maintaining profitability, compliance, and client satisfaction. As the primary point of contact for your assigned client, you will build strong working relationships, coordinate labour and subcontractors, conduct site surveys, prepare quotations, and ensure all contractual obligations and service level agreements (SLAs) are consistently achieved. • Coordinate labour, subcontractors, and material procurement for reactive, quoted, and planned maintenance works, • Act as the day-to-day liaison between clients, the help desk team, and operational staff to ensure the efficient delivery of services, • Conduct site surveys for both prospective and completed works, identifying client requirements and project scope, • Prepare and submit accurate, competitive, and profitable quotations for remedial and additional works, • Monitor service delivery to ensure compliance with contractual requirements, industry regulations, and agreed SLAs, • Attend client meetings to provide updates on project progress, discuss reactive works, and review costs and performance, • Investigate and resolve client queries or complaints promptly and professionallyDevelop and manage Planned Preventative Maintenance (PPM) schedules across multiple sites, ensuring all services are completed within agreed time frames, • Maintain accurate records and ensure all documentation and compliance paperwork is up to date, • Produce operational reports and updates as required by senior management, • Participate in the out-of-hours Contracts Manager on-call rota, • Undertake any additional duties required by management to support business objectives, • Previous experience within the Facilities Management (FM) sector or a related industry, • Strong understanding of maintenance operations, service delivery, and contract management, • Excellent communication and relationship-building skills, with the ability to interact confidently at all levels, • Proficient in Microsoft Office applications, including Word, Excel, and Outlook, • Experience producing professional quotations, cost estimates, and reports, • Strong organisational and time-management skills with the ability to prioritise workloads and meet deadlines, • Commercial awareness with the ability to balance competitive pricing and profitability, • Ability to work independently while contributing effectively as part of a wider team, • Experience managing multiple sites and client contracts, • Knowledge of compliance requirements and service level agreement management, • Proven ability to identify efficiencies and cost-saving opportunities without compromising service quality --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. #J-18808-Ljbffr

Jobtailor is seeking a Through-Life Support Lead to manage global service desk operations and sustainment for key SRT equipment. The role focuses on asset management, SLAs, and cross-country coordination with in-country teams and third parties. You will oversee Zuper task management and Zendesk ticketing, drive improvements, report performance metrics, and provide strategic updates to senior management during weekly reviews. #J-18808-Ljbffr

11866AW £75k - 85k per year SAP Business One Consultant We're looking for an experienced SAP Business One specialist to take technical ownership of a mature SAP B1 estate, covering customisations, integrations, add-ons, reporting, and supporting database services. This is a hands-on technical leadership role with responsibility for delivery, support, and guiding a small development function. Working pattern: Hybrid, with an expectation that you'll be onsite at least 1 day per week. You will be responsible for: • Technical ownership of SAP Business One and its customisations, integrations, add-ons, reporting, and supporting database services., • Line management and technical leadership of internal developers, plus oversight of third-party development partners when required., • 2nd/3rd line support for complex SAP Business One incidents, problems, and change requests., • Delivering development work through the agreed SDLC, project governance, and IT change management processes., • Building strong working relationships with business process owners, key users, Service Desk, infrastructure/security teams, and external suppliers. Key Skills: Please note: This role requires SAP Business One expertise specifically. SAP ERP (ECC6/7, S/4HANA) experience is not considered equivalent for this position. • Expert SAP Business One knowledge (architecture, data model, configuration, customisation options), • Boyum IT B1 Usability Package (advanced use: function buttons, validations, universal functions), • Boyum IT Print and Delivery (or comparable SAP Business One output management tooling), • Strong SQL capability across:, • SAP HANA SQL, • Microsoft Transact-SQL (T-SQL), • Query optimisation and investigation of data/performance issues, • C# / .NET development (strong, hands-on), • SAP Business One integration/extensibility experience, such as:, • SDK, DI API, UI API, Service Layer, and/or SAP Business One Integration Framework (as relevant to the environment) SAP Business One Consultant Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website privacy-notice/ #J-18808-Ljbffr

Our Technology teams play a central role in keeping HL's technology services secure, resilient and available for our clients and colleagues. As part of the Network Engineering team, you will be responsible for the operation, support and continual improvement of our enterprise network. Working as part of a collaborative engineering team, you will take ownership of network and security incidents, problems, changes and service requests, ensuring issues are investigated thoroughly and resolved within agreed service levels. You will have hands-on responsibility for HPE Aruba Wi-Fi, Zscaler ZIA and ZPA, and Check Point Firewalls, as well as supporting the ongoing patching, upgrades and maintenance of these critical platforms. If you are driven to succeed, enjoy solving complex technical problems and like to be challenged on a daily basis, then please read on! What you'll be doing • Taking ownership of incidents from initial investigation through to resolution, ensuring appropriate communication and documentation throughout., • Investigating recurring and complex issues and performing Root Cause Analysis (RCA) as part of the Problem Management process., • Planning, raising and implementing network changes through the organisation's formal Change Management process., • Planning and delivering regular patching, firmware updates and software upgrades across network infrastructure., • Reviewing vendor security advisories and identifying required patches, upgrades and vulnerability remediation activities., • Supporting the maintenance and upgrade of HPE Aruba wireless infrastructure, including troubleshooting wireless connectivity, authentication, performance and availability issues., • Supporting and administering Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), including policy changes, application access, authentication and connectivity troubleshooting., • Supporting and administering Check Point Firewalls, including firewall policies, rules, NAT, objects, logging and troubleshooting., • Maintaining accurate technical documentation, network diagrams, configuration records and operational procedures., • Working collaboratively with Service Desk, Cyber Security, Systems Operations, Cloud and Application teams to deliver effective end-to-end solutions., • Supporting continual service improvement initiatives to increase network availability, security and performance., • Ensuring network and security platforms remain appropriately patched, supported and aligned with security and operational standards. Proven experience working as a Network Engineer, Network Security Engineer or Infrastructure Engineer. • Strong hands-on experience supporting HPE Aruba Wi-Fi environments., • Strong hands-on experience with Zscaler ZIA and ZPA., • Strong hands-on experience with Check Point Firewalls., • Experience working within Incident, Problem and Change Management processes., • Practical experience of network and security patching, firmware updates and upgrades., • Strong understanding of networking fundamentals, • Excellent troubleshooting and analytical skills, with the ability to investigate complex technical issues through to root cause., • Experience using network monitoring, logging and diagnostic tools., • Ability to work effectively under pressure, particularly during major incidents., • Excellent interpersonal, organisation and communication skills., • Strong understanding of security principles and the importance of maintaining secure and resilient network infrastructure., • Relevant industry certifications in areas such as Aruba and Zscaler, Check Point, • Experience with Cisco Nexus switching., • Experience with VMware NSX., • Experience with F5 LTM Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. This role is based in Bristol head office, BS2 0PS. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office 2 days a week. • Discretionary annual bonus and annual pay review, • 25 days holiday plus bank holidays and 1-day additional Christmas closure, • Option to purchase an additional 5 days holiday, • Flexible working options available, including hybrid working, • Enhanced parental leave, • Pension scheme up to 11% employer contribution, • Income Protection and Life insurance (4 x salary core level of cover), • Private medical insurance, • Health care cash plans - including optical, dental, and outpatient care, • Health screening programme, • Help@hand - confidential support including mental health counselling and remote GP, • Wellhub - unlimited access to fitness providers and wellness coach sessions, • Variety of travel to work schemes with bike storage and shower facilities, • Inhouse barista and deli serving subsidised coffee and sandwiches, • Two paid volunteering days per year, • dependant on role level, • only available to select during our annual benefits window, in November each year #J-18808-Ljbffr

Driver Category C - Wellington - Monday to Friday - 06:00 - 15:00 - 45 hours per week Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job! We pride ourselves on delivering exceptional service, safe access equipment, and reliable logistics to our customers in construction, maintenance, and industrial sectors. We are now looking to expand our team with a qualified and professional Class 2 (Category C) Powered Access Driver to deliver and collect powered access machines (such as MEWPs – scissor lifts, boom lifts, etc.) to and from customer sites. The role: As a Class 2 Powered Access Driver, you'll be the face of our company on the road and on site. Your main responsibilities will include: Safely loading, unloading, and transporting powered access equipment using a rigid truck with plant body and/or beavertail. Carrying out vehicle and equipment checks, ensuring safety and compliance. Delivering excellent customer service at every delivery and collection. Completing relevant delivery paperwork and digital records accurately. Communicating effectively with the transport and hire desk team. Adhering to all road traffic and health & safety regulations. For us to help you on your journey to success, here's what you will need : Driving licence Good knowledge of the local area Strong customer focus Experience driving within the UK Ability tosupport your business unit/team to deliver our ESG Strategy – Decade to Deliver. A bit about you Upbeat,independent and self-motivated Think of yourself as a people-person Happy walking for long periods and going outside in any weather Strong sense of community and take pride in what you do Has a full UK manual driving licence with no more than 6 penalty points What we offer: 26 days holiday (plus bank holidays) Life assurance Pension Scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression Voluntary Health Cash Plan My Staff Shop: discounts and offers for shopping etc. across many suppliers Green Commute Initiative: Work scheme for cycling PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group. Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance. applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. xrnqpay All roles within The Speedy Grouprequire proof of right to work in the UK by the start of employment.

Senior Technology Platform & Integration Engineer | High-Growth Specialty MGA | Bristol (Hybrid) | £60,000 – £80,000K Our client is a modern, high-growth specialty MGA dedicated to bringing technical excellence, operational agility, and data‑led decision‑making to the insurance marketplace. Having tripled their number this year, they continue to invest in the people, processes, and technology that will shape the future of their business. Operating in an incredibly fast‑paced, high‑growth scale‑up environment, they champion absolute autonomy, radical ownership, and operational agility. They move dynamically from start‑up flexibility to scale‑up discipline, meaning they listen well, move fast, and empower their people to execute without layers of corporate bureaucracy or hand‑holding. If a candidate thrives in a rapid‑iteration culture where they are trusted to define the roadmap, make high‑impact decisions, and see their work directly move the business forward every single day, they will find a massive opportunity here. As the Senior Technology Platform & Integration Engineer, you will be the creative, technical, and operational "glue" driving the core technology ecosystem for a modern, fast‑scaling InsurTech platform dedicated to bringing technical excellence, operational agility, and seamless automation to the insurance marketplace. Reporting directly to the Head of Engineering / CTO, this senior hands‑on role is built for a versatile engineer who comfortably bridges the gap between foundational cloud platform security and complex software or data integrations. Rather than acting as the primary service desk, business change owner, or QA approver, you will operate through clear controls alongside the IT Configuration Analyst, Change, Data, and QA teams. In this position, you will take true ownership of the cloud and security platforms, automate vital data connections across core systems (including Instanda, Synergy/Elevate Claims Cloud, Fabric, and Vitesse), lead major incident responses, and enforce robust release governance. • Own the effective operation of M365, Entra ID, Intune, NinjaOne, Bitdefender, TitanHQ, credential management, backups, and core SaaS controls. Set operational standards and delegate routine administration to the IT Configuration Analyst., • Design, build, configure, and support secure APIs, webhooks, SFTP feeds, and system connections across Instanda, Synergy/Elevate Claims Cloud, Fabric, Vitesse, partners, and suppliers to eliminate manual re‑keying., • Implement access, patching, vulnerability controls, encryption, and backups. Lead technical incident response, coordinate suppliers, restore service, and complete root‑cause analysis (RCA)., • Utilize source control, peer reviews, Dev/Test/Prod environments, and CI/CD pipelines. Prepare release notes and rollback plans to ensure zero unauthorized production changes., • Maintain the system ownership map, architecture, support documentation, and technical‑debt backlog. Provide technical oversight over Synergy and key suppliers while coaching the IT Configuration Analyst., • Strong hands‑on knowledge of Azure/M365, Entra ID, Intune, endpoint/security tooling, networking, DNS/VPN, APIs, REST, webhooks, SFTP, scripting or software development, Git/source control, CI/CD, secrets, and production monitoring., • Fixes root causes, standardises environments, documents services, and prevents temporary workarounds from becoming permanent., • Owns problems end to end, finds practical solutions, automates manual tasks, and treats security, access, and release evidence with meticulous care., • Works openly with Change, Data, QA, business owners, partners, and suppliers, translating non‑technical needs in plain language., • At least 5 years of experience in platform, cloud, infrastructure, integration, or software engineering, including responsibility for live services, third‑party integrations, security controls, and incident resolution., • Proven comfort working hands‑on within a small, fast‑paced scaling team., • Desirable Experience: Exposure to insurance, fintech, MGAs, or regulated financial environments; embedded products; or partner onboarding and technical due diligence., • Desirable Tech & Platforms: Experience with Microsoft Fabric, Azure DevOps, GitHub, Key Vault, PowerShell, Python, C#, TypeScript, Jira, Instanda, Synergy, or Vitesse., • Certifications (Desirable): Microsoft Azure, Security, Identity, or DevOps certifications; ITIL; Cyber Essentials experience; or relevant engineering/computer science qualifications., • First 30 Days (Discovery & Audit): Complete technical handover; map the estate, integrations, open work, suppliers, and key risks. Obtain approved access and build working relationships across Data, Change, QA, Claims, Underwriting, and Operations., • Days 31–60 (Execution & Ownership): Agree on a prioritized 90‑day delivery plan; take ownership of platform controls and lead at least one priority integration or release. Establish incident/release practices and a clear operating rhythm with the IT Configuration Analyst., • Days 61–90 (Autonomy & Delivery): Operate independently; complete agreed control improvements, deliver a production release through the full governed lifecycle, and demonstrate measurable reduction of priority technical debt. #J-18808-Ljbffr

Salary: Up to £70,000 per annum + Car + Bonus Role: Permanent | Full-time Are you an experienced Area Manager looking for your next challenge? Or have you stepped into an Area Manager role through a secondment and are ready to take that next step? We're recruiting for an exciting opportunity with a successful, well-established national retailer that is continuing to grow and invest in its people. This is an opportunity to take responsibility for a portfolio of 14 stores across the South West, driving commercial performance, developing Store Managers and making a genuine impact across your area. We're looking for someone who is passionate about retail, understands what drives successful stores and, most importantly, knows how to get the best out of their people. You'll have the autonomy to manage your own diary, identify where your support is needed most and work closely with your Store Managers to deliver consistent results. This isn't about sitting behind a desk analysing reports. It's about being visible in stores, understanding your teams, celebrating success and challenging performance when needed. What you'll be doing as an Area Manager: • Taking ownership of the commercial and operational performance of approximately 12–14 stores., • Leading, coaching and developing Store Managers to achieve their full potential., • Driving key retail KPIs, including sales, profitability, labour, waste, stock availability and operational standards., • Identifying opportunities to improve performance and implementing effective action plans., • Supporting underperforming stores and helping management teams deliver sustainable improvements., • Building strong succession plans and developing future retail leaders., • Creating a culture of accountability, teamwork and continuous improvement., • Managing costs effectively while maintaining excellent customer service and store standards., • Sharing best practice across your area and encouraging collaboration between stores., • Spending time in stores, getting to know your people and understanding the challenges they face. What we're looking for: You’ll be an experienced retail leader who understands the challenges of managing multiple stores and knows how to balance commercial performance with developing great teams. You may already be an established Area Manager or Regional Manager, or you may have gained valuable multi-site leadership experience through an Area Manager secondment. We're particularly interested in candidates who can demonstrate: • Proven experience managing multiple retail stores across a geographical area., • Experience directly leading, coaching and developing Store Managers., • Previous experience within food retail at some point in your career., • Strong commercial awareness, including sales, labour, waste, profitability and operational KPIs., • A track record of improving store performance and delivering measurable results., • The ability to identify underperformance and confidently put improvement plans in place., • A supportive but challenging leadership style that brings out the best in people., • Strong communication skills and the ability to build relationships across different teams., • The confidence to make decisions, take ownership and work independently., • A genuine passion for retail and developing future leaders. Have you covered an Area Manager role on secondment? We'd still love to hear from you! If you've taken responsibility for a portfolio of stores, managed Store Managers and delivered results across an area, your experience could be exactly what we're looking for. Experience within supermarkets, convenience retail, discount retail or other high-volume retail environments would be particularly relevant. Exposure to online retail, home delivery or Click & Collect operations would also be beneficial. This is more than just another Area Manager position. It's an opportunity to join a growing retailer that genuinely values its people and recognises the importance of strong leadership. You’ll be trusted to manage your area, develop your Store Managers and make decisions that have a real impact on business performance. You’ll receive: • Competitive salary of up to £70,000 per annum., • Performance-related bonus of up to 20%., • Company car., • Genuine autonomy to manage your own diary and area., • Responsibility for an established portfolio of stores., • A people-focused culture where coaching and development are encouraged., • Opportunities for long-term career progression., • The chance to make a real difference within a growing national retailer. If you're an experienced multi-site retail leader who loves developing people, improving performance and making things happen, we'd love to hear from you. Commutable Locations: Bath, Chippenham, Corsham, Trowbridge, Melksham, Warminster, Frome, Street and surrounding areas. About us The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy. If you wish to exercise your right to access, erase or restrict the processing of your data, please contact us at the office and we will respond to your query. #J-18808-Ljbffr

Seeking a Service Desk Engineer to provide 1st and 2nd line IT support, troubleshoot issues, and deliver excellent customer service in a software environment.