Are you a business? Hire service desk candidates in Reading
This role is a 3rd Line Team Leader role with Incident Problem Management Responsibilities. Looking after a team of 8. Preference will be for candidates who have worked for a Managed Service Provider Main Goal As 3rd Line TL, you will be responsible for defining, managing and enhancing IT Problem...
The Senior Service Desk Engineers principle role will be to provide remote 1st Line and desk side support for our Service Desk Customers. As a Senior Service Desk Engineer you will set the highest of standards on professionalism and efficient service to each and every customer in line with polici...
Senior Service Desk Engineer Location: Reading, Berkshire and Field based - Customer sites are based in London - (London Victoria / Tottenham court road) and (Luton / Leeds) Monday to Friday - Office ...
Service Desk Technician Chalfont - Shift Rota basis £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish ...
As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you ...
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Job Title IT Service Desk Technician Introduction Are you a recent Graduate or Service Desk Technician who wants tailored / personalised training working for a Global Media Company? You will be ...
Service Desk Associate Location: Basingstoke Head Office Within a dedicated team, Hemmersbach provide worldwide support for one of the UK's Big-4 banking institutions. As a Service Desk Specialist ...
Service Desk Engineer (1st line) Oxford - Onsite Up to £26k + Benefits Join a multiple award winning Microsoft Solutions Partners who have gained credible praise for their commitment to customer ...
Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International's key Managed Print Service customers. The agents on the desk will act as ...
The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer ... Establish performance measures to meet and exceed Service Levels. * Manage ticket queues and ...
Report to engineering management and liaise with Retail Service Desk and Retail Support daily. * Full compliance with Health and Safety legislation. PERSON SPECIFICATION QUALIFICATIONS / EXPERIENCE ...
Maintain open communication channels with the service desk team to facilitate ongoing support and customer satisfaction. Requirements: * Demonstrated experience in installing IP CCTV, access control ...
Reporting to the Director of Customer Service, the successful Technical Help Desk Manager candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing ...
Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. * Responding to calls and e-mails on the service desk ...
Ability to work independently and remotely * 20 years of experience as a service desk ITSM consultant. * Experience in Consulting and Presales a plus * Project & Time Management skills * Analytical ...
Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the Service Desk and Infrastructure teams Experience / Qualifications required ...
Service Cost Analyst 12 Month Fixed-Term-Contract Reading (Hybrid - 3 days in office, 2 from home) Reporting to the Service Desk Team Leader, the Service Desk Analyst will be responsible for ...
Proficiency in project management tools such as ClickUp and JIRA Service Desk. * Proven ability to break down complex problems and present data-informed solutions. * Previous experience as a Subject ...
Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner's Helpdesk activities across the Group. Primarily ...
Customer Service Agent (Service Desk - Shift Days / Nights) Onsite Stockley Park (West Drayton) About VIRTUS VIRTUS Data Centres is the UK's fastest growing data centre provider which owns, designs ...
Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. Ensuring that raised tickets are responded to within SLA ...
Collaborate with a talented Service & Support team, contributing to the success of the Service & Support Director and the Service Desk & Operations Manager.Based in High Wycombe, the firm seeks a ...
Provide advanced technical support to clients and assist the service desk team in resolving complex issues * Develop and implement strategies to optimize IT support processes and documentation