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  • Assistant Manager
    Assistant Manager
    il y a 13 jours
    £13.25 par heure
    Temps plein
    Reading

    Join the best growing Pizza business in London! Assistant Managers Wanted! Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venue. Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have London talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: • Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management., • Ensure that FOH operates efficiently and meets all service and brand standards., • Manage and supervise the day to day operations of the FOH team., • Train and develop employees to maintain high standards of quality and service., • Assist the General Manager in implementing strategies to increase revenue and improve profitability., • Handle customer complaints and resolve issues in a timely manner., • Collaborate with the senior team to develop and implement policies and procedures. Qualifications: • Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting., • Strong knowledge of food production and kitchen operations., • Excellent leadership and team management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Strong communication and interpersonal skills., • Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Benefits: • Free food on shift, • Employee discount off shift, • Tronc system which can add £2-£3 / hour Experience: • Restaurant management: 1 year (Required) Work Location: In person

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  • Customer Support Advisor
    Customer Support Advisor
    il y a 1 jour
    £20000–£30000 par an
    Temps plein
    Reading

    • Provide 1st line customer service logging and tracking faults on our salesforce from instigation through to resolution., • Co-ordinate engineer diaries effectively and efficiently, • Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections., • Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes., • Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers., • Liaise and correspond with third party dealers and contract owners., • Update salesforce as required to support engineers and customers., • Manage customer queries, issues, and problems effectively and efficiently. · Assist with licensing and decommission of franking machines. · Assist with contract cancellation negotiations as required. · Shipping parts and supplies to customers and engineers. · Assisting in warehouse with shipping machines and admin tasks · Regularly update & maintain spreadsheets as required. · General Salesforce administration, including updating customer address, contact and phone number details. · Ordering and maintaining stock levels of engineer parts · Assist with logging and distributing all incoming sales enquiries and leads. · Assist as required with processing sales orders. • Arrange hotels and flights for engineers as required · Handle one off tasks and projects that may arise. Key Skills · Must be pro-active and show ability to resolve issues and find solutions. · Good administration, numeracy, and literary skills with a keen eye for detail · Experience of working within a customer services role not customer facing · Ability to follow policies and procedures. · Effective communication both oral and written. · Good understanding of UK geography and distribution of major towns and cities · Full PC literacy on Microsoft software packages · Salesforce and Xero experience preferable · Must have a can-do attitude and be able to work as part of a team.

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