Beauty therapist / brand ambassador
4 days ago
Reading
Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with luxury rituals. We are looking for a Skin Care Ambassador ideally situated in the Berkshire region. Must be able to commute to Wokingham. This role is 52-65 hrs per 4-week Rota. Mixed shifts between 9am and 8pm, 2 weekends in 4. Key Responsibilities • Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals., • Delivery of daily skincare workshops and treatments, with a delivery of a high-quality service and product knowledge, • Build relationships with customers and team members., • Achieve monthly retail targets, lead by example, and regularly run incentives., • Promote a culture of high standards of cleanliness within the department., • Ensure stock and brand visual merchandise are well presented at all times., • Stock monitoring, rotation and ordering, to requirements to achieve sell-out and targets., • Commit to ensuring treatments are delivered to the highest possible standards., • Act as an ambassador of a global brand., • Administrative duties will include maintaining a daily calendar, and monitoring and reporting., • The use of Microsoft Office, along with other administrative requirements, is key to the role., • Assisting with customer transactions., • Responsible for maintaining a high standard of treatment hygiene within the treatment environment., • To be flexible and always prepared to support the business needs when required., • Support at customer and industry events when applicable. Experience and qualifications required • A minimum of 1 - 2 years of experience within the Beauty/Spa/ retail industry as a therapist., • Experience of working in a fast-paced environment, delivery, excellent customer service skills and skincare product knowledge., • Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent, • Advanced electrical treatment training is preferred but not essential., • NVQ / City and Guild Level 2 with 2 years experience also considered., • Strong retail experience., • Confident with IT including power point/outlook/excel. Qualities The right person for our team will love a challenge. Is passionate about skincare. They will have exceptional communication and presentation skills. An ability to engage with the end consumer. Self-motivated to work independently and enjoy coming together as part of a team. Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.
