Service desk jobs in PeterboroughCrear alertas

You'll be working to established ITIL processes and supporting colleagues to resolve escalations and share knowledge across the team. Responding to technical support requests and delivering a positive customer experience. Following established service desk processes to ensure consistent, high-quali

Service Desk Analyst - (Romanian speaking) - IT Consultancy - £18. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.

Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets.Champion customer service excellence across the team, meeting servic

Service Desk Analyst - (Romanian speaking) – IT Consultancy – £18.Umbrella Figure – Fully Onsite No experience required, full training provided Romanian language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative

As a Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Adhere to Processes: Follow established service desk processes and procedures to ensure consistent and high-quality service delivery. You will work alongside our experie

Location: Remote (UK-based) Earnings: £100,000-£160,000+ (First Year OTE) Build your own recruitment business and be your own boss, but not alone! Are you an experienced 360 recruiter in the Advertising, Marketing, Digital, or Creative sectors? Do you want to break free from internal KPIs, endless admin, and low commission and build something that’s truly yours? DMCG Global is offering experienced recruiters the opportunity to launch their own business as a Partner, with the tools, support and network to succeed. This is not a typical job. This is your business. As a DMCG Global Partner, you are the founder of your own recruitment business, under the umbrella of a globally respected network. You will be responsible for: • Running your desk as a true business owner, • Winning clients and building your client base, • Taking and managing your own job briefs, • Sourcing candidates and delivering high-quality service end-to-end, • Collaborating with other global Partners when opportunities arise We provide the infrastructure and global reach, you provide the ambition, relationships, and drive to succeed. What You’ll Need • Minimum 5 years of 360 recruitment experience, • A proven track record in client and candidate management, • A clear specialism and experience in one or more of our sectors, especially: Advertising, Marketing, Creative, Digital, Tech, Media, PR, Strategy, • Confidence in business development and client acquisition, • An entrepreneurial mindset What You Get • Earnings: £80,000-£160,000+ (First Year OTE), • Total flexibility, work remotely, set your own hours, • A ready-to-go tech stack, CRM, candidate database, • Support across marketing, finance and operations, • Access to global clients, • A supportive network, you're never on your own About DMCG Global We are a global recruitment group with a specialist focus across Creative, Digital, Tech, Marketing, Advertising, PR, and Innovation. We believe in networks over hierarchies, in collaboration over competition, and in giving recruiters the platform they deserve to thrive. This is your opportunity to: • Take control of your future, • Build your own business, • Join a like-minded community that backs you Ready to make the leap? Apply now and learn more at: We regret that due to the high volume of responses we are unable to respond to every application.

You’ll be joining our friendly and collaborative IT Service Desk team based in Peterborough. This is more than just a service desk role – it’s an opportunity to join a team that values growth, collaboration, and a can‑do attitude. As an IT Service Desk Analyst, you’ll be the first point of

A prominent energy company located in the United Kingdom is seeking a Senior IT Service Desk Analyst. You will provide IT support across various sites, ensuring issues are handled within agreed SLAs. This role involves liaising with technical teams, delivering excellent customer service, and identif

A leading apprenticeship provider in Peterborough is seeking a Service Desk Analyst apprentice. In this role, you will provide technical support and troubleshoot issues while adhering to high-quality service delivery standards.

The role involves providing high-quality technical support, troubleshooting hardware and software issues, and ensuring clear communication with users. Candidates should possess strong Windows support knowledge and excellent customer service skills. This organization values training and development,

Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support.

A leading IT services company in London is seeking a Service Desk Analyst for a university placement year starting in Summer 2026. Responsibilities include providing first-line IT support and improving service operations.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to provide vital support to end-users, ensuring seamless IT operations. Responsibilities include serving as the first point of contact for IT queries, troubleshooting technical issues, and managing service desk

A prominent healthcare provider is looking for a Service Desk Analyst to join their Digital Service Desk team. The ideal candidate will have strong communication skills, experience in customer service handling, and good IT knowledge. This role offers flexibility in working hours and a variety of exp

A leading IT service provider is seeking a Service Desk Analyst for a university placement starting in Summer 2026. This role offers the chance to gain invaluable IT experience within a busy Service Desk environment in London. Responsibilities include providing first-line support and excellent custo

Assist with purchases of equipment and services. Mobile Phones: purchasing, arranging repairs, ordering service contracts, enrolling mobile apps and security.

Learn how a service desk operates day‑to‑day. We’re a dynamic leader in cloud technology solutions, helping organisations revolutionise their operations through the power of Microsoft 365, Azure, and cutting‑edge cloud services. Experience in customer service is advantageous, though not requ

A leading financial services firm in Greater London is seeking a Service Desk Analyst to ensure employees remain productive by tackling incidents like software errors and hardware failures.

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software.

Service Desk Engineer 1st Line. We re recruiting for a 1st Line Service Desk Engineer to join a growing IT team based at their Plymouth HQ. Previous experience in a 1st Line / Service Desk / IT Support role (or strong IT internship / placement).

A global software company seeks a Manager for Service Desk to oversee the reliability, scalability, and quality of internal IT support. This full-time position focuses on providing excellent IT service and support to enhance productivity.

Work closely with project management and the service desk to ensure service level promises are met. Assist the service desk manager as required for 3rd line technical escalation support tickets. The successful candidate will take ownership of escalated issues from the Service Desk and work closely a

Service Delivery: Ensure service desk operations align with ITIL best practices and resolve incidents and service requests within agreed SLAs. Promotion of Service Desk: Promote service desk activities across the organisation and develop knowledge‑base articles, key documentation, and self‑serve

A dynamic technology organization in the UK seeks an experienced IT Service Desk Lead to ensure effective operation of the service desk. This role involves leading the configuration of service desk tools, monitoring performance, and driving continuous improvement. Candidates should have over 5 years

Act as first point of contact for HIS Service end users on the customer service desk. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. Answer, log and manage all calls, emails and faxes to the Se

Candidates should possess strong technical knowledge, particularly in Microsoft systems and IT service desk experience. A leading educational institution in fashion is seeking a proactive Service Desk Technician to manage IT support requests and ensure smooth operations.

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. Ideal candidates have strong knowledge in server operating systems, cloud environments, networking, and customer service experience.

A leading media production company in Greater London is seeking an IT Service Desk Manager to oversee service desk operations and support the business. You will lead a team, ensuring service targets are met while enhancing user experience. An excellent opportunity for someone with a robust understan

Ensuring a consistently high quality of customer service is provided by the Service Desk delivering a positive and professional approach at all times. Based in our IT team, the role of IT Service Desk Analyst is to provide first-line support to LNER staff for incidents and service requests. Carrying

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

A leading construction engineering business is seeking a proactive Service Desk Engineer for an initial 3 month contract in Crewe. Applicants must have a strong background in helpdesk procedures and the ability to work effectively under pressure.

A luxury technology company based in Central London is seeking a Service Desk Coordinator to manage incoming service tickets, maintain CRM data, and support maintenance activities. The successful candidate will handle scheduling, oversee maintenance tasks, and drive service contract renewals, ensuri

A leading digital sports platform is looking for a Service Desk Analyst II. This role involves providing end-user hardware and software support and ensuring compliance with service guidelines. Responsibilities include triaging service requests and maintaining onboarding documentation.

We are looking for a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Service Desk Analyst – Sulaiman Alqudaibi Co. You will be the first point of contact for IT incidents, service requests, and queries from multiple

A leading technology services company in West Sussex is seeking a Service Desk Analyst to provide professional and customer-focused IT support to both head office and site-based staff. Strong troubleshooting skills and experience in a busy service desk environment are essential. The successful candi

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. Work directly with Platinum Services leadership to prioritize projects, align resources and keep on track. Experience in a deskto

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non‑critica

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Using modern cloud-ba

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably. Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits.

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk, and an understanding of how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant – the first point of contact for IT issues for users worldwide. Take ow

A leading tech company is seeking a Service Desk Analyst to provide exceptional 1st line support within the Health and Care service desk team.

Join our Team as a Managed Service Desk Engineer - T2!. The Managed Service Desk Engineer - T2 is a key point of contact for our converged customers with cloud-based IP telephony solutions. Customer‑focused and passionate about service.

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.