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Prison Support Role HMP Huntercombe £29,432 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified*). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options. Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category which allows you to drive vehicles with: · No more than 16 passenger seats, a maximum length of 8 metres, a trailer up to 750kg. Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.

Prison Support Role HMP Huntercombe £29,432 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified*). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options. Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category which allows you to drive vehicles with: · No more than 16 passenger seats, a maximum length of 8 metres, a trailer up to 750kg. Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets.Champion customer service excellence across the team, meeting servic

Senior Ecologist (UK wide) Join Jacobs' UK Ecology Team as an Ecologist and become part of a dynamic, forward-thinking organisation that's making a real impact-locally and globally. We're hiring nationwide, with opportunities available in our offices across Bristol, Birmingham, Cardiff, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle, Peterborough and Reading. Wherever you're based, you'll find a welcoming team and exciting projects waiting for you. At Jacobs, we don't just offer jobs-we build careers. You'll be joining a respected and ambitious company with a strong reputation for excellence and innovation. Our commitment to your growth is backed by: • Global Career Framework - chart your path with clarity and purpose, • Chartership Academy Programme - support to achieve professional accreditation, • Employee Networks & Communities of Practice - connect with over 200 ecologists in the UK & Ireland, and 600+ globally, • A culture of collaboration and sustainability - work on projects that matter Whether you're looking to lead groundbreaking ecological assessments or contribute to shaping environmental policy, Jacobs provides the platform to thrive. Positions are available on a permanent full-time and part-time, job share or flexible basis. The role will include: In this role, you'll bring technical insight, strategic thinking, and a commitment to high-quality delivery; • Delivering some of the most challenging, diverse and innovative infrastructure projects. Presently, we are engaged on a variety of large projects including water infrastructure, highway and rail schemes, energy infrastructure for clients, • A combination desk and site-based tasks, • Using your experience in protected species survey, Ecological Clerk of Works, Environmental Impact Assessment, Habitats Regulations Assessment and/or Biodiversity Net Gain., • Working in multidisciplinary teams - quickly building rapport and trust to ensure that terrestrial ecology requirements are recognised, acknowledged and constraints acted upon., • Designing ecological monitoring programmes - developing survey programmes, leading and/or managing survey teams and being responsible for high quality data collection, • Enthusiastically leading from the front - being the first point of contact in the provision of expert advice to both clients and stakeholders., • A willingness to both learn from and mentor others - developing and sharing skills that build team and individual resilience. This will include engagement with our global communities of practice, externally facing communications (conferences, presentations, client meetings) and training events, • We offer different career pathways to suit your strengths - whether you're motivated by line management responsibilities or prefer to focus on technical expertise, progression is supported in both routes, with management being an option rather than a requirement * A background in terrestrial ecology with significant years relevant industry experience., • Full membership of a professional body (or experience to obtain full membership), • Experienced in running ecological inputs on medium-large scale projects., • Outstanding written and verbal skills with good attention to detail., • High level of personal responsibility. Ideally you'll also have: • Current and full driving licence., • A technical specialism in the field of terrestrial ecology. However, if that's not you, but you have broad experience and ability to pick up other ecological interests quickly, we'd love to hear from you too! Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. [1] Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Women and Vetnet. [2] Find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit [3] to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please [4] contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then [5] please let us know. Our Benefits In addition to the benefits you'd expect, UK employees also receive: * up to 10% company contribution into their pension, * reimbursement towards relevant professional development and memberships, * support to their local communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations, * opportunity to buy/sell annual leave. Wellbeing support and resources * free employee medical cover and digital GP service, including support for obtaining formal diagnosis for ASD, ADHD and Tourette syndrome under Private Medical Insurance * a mindfulness platform, * dedicated Workplace Support 1:1 Counselling Consultations, * confidential information & counselling service provided by Optum. Emotional Wellbeing Solutions is a free confidential information and counselling service available 24/7 via phone or online. Experienced consultants are available to discuss finance, legal, family matters and counselling can be provided for personal support, * online demand fitness platform provided by Daily Burn, * personalised financial planning and support provided by Origin, with 1:1 access to dedicated certified financial planners. Fertility and family benefits and support: * enhanced parental leave pay, * fertility healthcare and family-forming benefit provided by Carrot. With Carrot, you can virtually chat with experts, explore educational resources, find a vetted provider, and use employer-sponsored funds to pay for care. Get support with: understanding fertility health, preservation (egg, sperm, embryo), assisted reproduction (e.g., in vitro fertilisation), adoption, gestational surrogacy, donor assistance, pregnancy, menopause, and low testosterone. * a free parental success solution and neurodiversity training benefit provided by RethinkCare Family. The family solution gives you and your family 24/7 access to behavioural health support tools and resources to help parents or caregivers of children raise happy, healthy and resilient children: 1:1 digital & live support - unlimited access to Board Certified Behaviour Analysts and thousands of clinically validated audio/visual trainings, including support with ADHD & developmental disabilities. * Bridge the Gap is our parental transition programme which aims to make Jacobs employer of choice for working parents, supporting them before, during and after the life-changing milestone of becoming a parent. Bridge the Gap supports our efforts to create an environment where we can bring our authentic selves to work and achieve our full potential. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss the different working patterns we offer: * hybrid working, * part-time roles, * flexible working hours including compressed hours (working full time hours over fewer days), * annualised hours contract (working a defined number of hours over a year with an estimated average weekly hour pattern), and * desk-based only roles. #LI-NC2 References Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at ___. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our ___. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit ___ to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via ___.

Tetra Tech is seeking an IT Support Engineer to support our team onsite in Newark on Trent or Mansfield. We have flexible working opportunities, including part time roles, to ensure a balance of family and working life. This role is an onsite office-based role. You will provide support across our 5 offices (Newark, Mansfield, Derby, Nottingham and Leicester) and there will be travel of approx. 25%. A full driving licence is required. This role will be a standalone IT role for our offices. You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility. Your Role: • Providing onsite support to assigned offices, working with business stakeholders to proactively improve IT systems and support., • Diagnose and fix hardware, software, and network problems for users., • Manage and deliver of site-related projects, initiatives, and office moves., • Service desk escalation point for assigned offices., • Contribute to projects as required relating to new technologies or office requirements., • Prioritise the workload and communicate well with colleagues on agreed deadlines.

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends) Pay: £13.33 What's on offer: • Competitive pay, • Overtime available (time and half), • Full training provided, • Weekly pay, • Opportunity to progress within a growing IT team, • Providing first-line IT support to external clients, resolving queries efficiently and professionally, • Logging, tracking, and updating support tickets accurately in the system, • Troubleshooting hardware, software, and network issues, escalating where necessary, • Guiding clients through step-by-step solutions over the phone or via email, • Maintaining clear documentation of common issues and solutions to support team knowledge, • Supporting the team with general IT tasks and contributing to ongoing process improvements

Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good use? If so, we may have the role for you!.

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be flexible with shift rotation and occa... ZIPC1_UKTJ ...

Service Desk Analyst Peterborough 3 month fixed term contract (Potential for permanent) £28,000 Base (Pro Rata) The successful candidate will provide a comprehensive first line of IT support to employees within the business. As the face of IT, they provide support, administration and troubleshooting services covering the full scope of IT systems and services. As well as having good technical and problem-solving skills, Service Desk Analysts are also expected to be organised and to have excellent customer service skills. This role involves • Logging and responding to Incidents and Requests via the Service Desk Ticket system in a timely manner., • Liaising with resolving areas as appropriate to ensure speedy resolutions to queries and issues raised by users., • Working to agreed processes, procedures, service levels and guidelines to deliver an efficient service to end users, • Answering telephone calls from end users in a courteous and professional manner, • Maintaining and supporting PCs, laptops and telephony system., • Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems., • Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes., • Providing advic...

Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good use? If so, we may have the role for you!. Deliver excellent customer service, maintaining clear and professional communication with both internal and external.

We are seeking a Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries.

ICT 1st LINE SUPPORT TECHNICIAN KEY POINTS • Onsite role based in Newark- £28K, • Provide first-line technical support to internal users across multiple sites, • Opportunity to gain an ITIL Level 3 qualification, • Mix of service desk work, hardware/software support, and basic network/server monitoring We're supporting a well-established, forward-thinking public sector organisation with a strong people-first culture. They pride themselves on delivering a high-quality service to internal users and the wider community, with a real focus on employee wellbeing, development, and professional growth. The organisation fosters a supportive and inclusive environment, with regular engagement initiatives, recognition programmes, and a culture built around collaboration and continuous improvement. THE BENEFITS • Local Government Pension Scheme (career average), • Generous annual leave entitlement, increasing with service, • Flexi-time scheme and family-friendly policies, • Funded health cash plan and lifestyle benefits platform, • £10 per month gym membership at local facilities, • Free onsite staff parking (current arrangement under ongoing review)<...

In a Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level of customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards por...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough.We are seeking a Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries.This is an ongoing temporary-to-

In a Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level of customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards por...

Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Job Title: Cost Intelligence Analyst As our region flourishes and grows at one of the fastest rates in the UK, it's essential we have assets and investments that can provide clean and safe running water for generations to come. Central to achieving this is our Strategic Investment Management team, responsible for defining and implementing an industry-leading asset management approach and developing forward investment plans worth upwards of £11bn. To support these ambitions, we have an exciting opportunity for a Cost Intelligence Analyst to join us on a permanent, full-time basis. * Collect and quality assure cost data from service providers, ensuring alignment with SAP and business processes. * Support the use of Cost Capture tool and provide expert advice to colleagues and partners. * Focused on ensuring that service providers provide accurate and timely capital and operational cost data * Support the Cost Engineers in the development of cost relationships to ensure Total Expenditure (TOTEX) estimates are provided for all activities. * Analyse unit cost differences, resolve anomalies, and prepare audit packs for external review. * Assist with system testing, guidance documentation, and help desk support for users. * Become an expert on cost collection systems, cost assessment of constructions of assets, benchmarking and support to estimations whilst building strong relationships internally and externally to deliver a value-added service * Educated to degree level or equivalent. * Strong analytical skills and excellent attention to detail. * Proven experience in customer service and IT systems (e.g., Windows Operating Systems). * Well-developed stakeholder management skills. * Ability to work under pressure and deliver to demanding deadlines. * Understanding of asset management capabilities-preferably within the water industry-would be desirable. * Personal private healthcare. * 25 days annual leave (rising with service) plus bank holidays. * Flexible working opportunities. * Competitive pension scheme - Anglian Water double-matches your contributions up to 6% (for up to 18% combined!) * Bonus scheme. * Flexible benefits to support your wellbeing and lifestyle. #loveeverydrop!

They are looking for a bright and driven individual, with a want to help others and succeed in doing so, to join their service desk team. Having worked in a single IT service desk for at least 12 months. Service Desk Technician - IT and Telecoms.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Service Desk Technician - IT and Telecoms. They are looking for a bright and driven individual, with a want to help others and succeed in doing so, to join their service desk team. They serve clients of all sizes and excel in providing premium service with a human touch.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

International Service Desk Engineer. As an IT Service Desk Analyst, youll be at the heart of our global IT operations, providing hands-on support to end users and continuously improving our digital tools and processes. Collaborate with the Helpdesk Team to improve KPIs and service delivery.

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Lead daily operations of th

Do you have a Service Controller background, l. This position would suit someone with service controller experience, looking to join an expanding business in an exciting role, where can develop your skill set and progress your career.

JOB TITLE: Facilities Service Desk Coordinator. JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance.

To perform the activities associate is required to be the first point of contact for all IT related issues, to ensure that all incidents and requests follow processes and are logged in the ITSM tool.Have very good understanding of ITIL Processes, Process knowledge of Incident/Request/change/problem.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone,

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructure, and managed services across enterprise and SMB markets. Ove

A dynamic organisation in Greater London is seeking an experienced IT Operations Manager to lead infrastructure, support, and service desk teams. This strategic role involves leading a team, aligning IT strategies with business goals, and enhancing service delivery.

You will work closely with the Head of IT Services and the wider IT Team, supporting pupils and staff, maintaining accurate records, producing key service desk reports and ensuring effective communication across the School. We are looking for an experienced and proactive IT Service Desk Coordinator