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Customer Service Assistant / Pin Technician - Suffolk Come join our fantastic team. We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! The Role This role is spilt into 2 parts: Customer Service Assistant and Pin Technician. As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks. As a Pin Technician, you will be responsible for ensuring that all bowling equipment and the lanes are maintained to a high standard. This will ensure that our customers have the best possible bowling experience when they visit us. You will strive to constantly achieve the highest operating standards, Carrying out preventative maintenance of all bowling equipment and lanes, Undertaking general building maintenance as instructed by the site management team. Action repairs in a timely fashion. Participate, support and encourage the achievement of a positive, friendly and open team atmosphere You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers. Skills You Need • Full of determination, enthusiasm, and be able to work in fast-paced environment, • A nothing is too much trouble attitude, • Able to provide high levels of customer service and have strong communication skills, • Fully flexible around working pattern (evening and weekends will be required), • Be approachable and helpful, • Be organised and able to multi-task, • A strong team player, • An eye for detail, • No experience needed, just willingness to learn about bowling machinery, • An interest in all things technical/mechanic Our Fantastic Benefits • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family and friends, • Free Food (when working 6 hours or more), • Enhanced Maternity, Paternity, Adoption leave, • Medicash Health Care Cash Back Scheme, • Employee Assistance Programme, • Free counselling, • Life assurance - 2 x annual salary, • Long Service Awards, • Recommend a Friend Scheme, • On the Spot Rewards Please note: This vacancy involves working with heavy machinery. Due to Health & Safety regulations, you must be 18 or over to apply. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).

A leading entertainment company in Peterborough is seeking a Team Member to provide outstanding customer service in a fast-paced environment.Responsibilities include welcoming customers, hosting parties, and serving food and drinks.Ideal candidates will be energetic, friendly, and flexible with thei

Cocktail Bartender - Peterborough Turtle Bay is all about introducing you to that carefree, island way of life—a Caribbean kitchen and beach bar where food, drinks, and music flow effortlessly from morning until night. Everyone’s invited. Our team can sense if you need coffee, a cocktail, a cold beer, or a plate of cutters bursting with flavour. Our people serve up the magic and warmth of the Caribbean every day, ensuring everyone feels relaxed and welcome. We create genuine connections and put people at ease, welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends, and guests return again and again because of the familiar faces and friendly service that make Turtle Bay special. From brunch to sundowners, we’re here to create unforgettable moments. Our Purpose? To naturally and intuitively host, create genuine connections, and make everyone feel welcome, comfortable, and immersed in our carefree island way of life. Our DNA: The way we do things: Be open and listen intently Do the right thing Recognise differences and celebrate individuality Enjoy what we do and have fun Exceptional hospitality Bartender at Turtle Bay For over a decade, our bartenders have been curating a menu designed to lift spirits and bring joy, no matter the hour. From cocktails that capture the vibrant flavours and flair of the Caribbean to a specialty rum collection unique to us, we pride ourselves on serving more than just drinks—we serve experiences. As Bartender at Turtle Bay, you are the heart of our bar and a champion of our unique hospitality. You will create an atmosphere where everyone feels welcome, relaxed, and uplifted – like the easygoing feel of a Caribbean beach bar. A place where friendly smiles and great conversations flow as easily as drinks. It's about fostering connection, inspiring togetherness, and celebrating life's shared moments with warmth and joy. Your vibe will set the tone for our culture, ensuring every guest is warmly welcomed and looked after and comes back time and time again. What does Great look like? Live the Turtle Bay DNA : Embody and demonstrate Turtle Bay's vibrant culture and values, creating a warm and relaxed atmosphere to welcome in guests. Menu Excellence – Display expert knowledge of Turtle Bay’s cocktail and rum collection, confidently recommending drinks and sharing the stories and inspirations behind each creation to make each experience unique and memorable. Create Memorable Guest Experiences - Make genuine connections through personalised greetings, warm hospitality, and thoughtful touches. Make every guest feel valued and leave lasting impressions that inspire guests to return again and again. Deliver Exceptional Hospitality - Approach every interaction with a “yes to the guest” mindset. Go the extra mile with enthusiasm and attentiveness, taking time to understand and anticipate each guest’s needs, ensuring they feel truly cared for and special. Quality and Caribbean Flair • Bring the Turtle Bay brand to life with pride by crafting each drink with passion, creativity, and care. Celebrate the Caribbean inspiration behind the menu while consistently delivering exceptional quality and upholding the highest standards in every aspect of the guest experience. Work together as one team – work seamlessly with the entire team, from fellow bartenders, to hosts, servers and chefs, creating a smooth and consistent experience for every guest. Embrace diversity and inclusivity, showing sensitivity and respect for everyone’s needs while fostering a supportive and united culture. You will improve your understanding of your role through training, tailored courses, and a structured sign-off process, ensuring you have all the tools and knowledge you need. Let’s bring the spirit of the Caribbean to life—together.

Title: Customer Order Management Representative. Duration: 12 months, this will likely get extended. Location: Peterborough, PE2 6FZ - fully onsite role, 5 days per week onsite especially during the initial training period. It's expected this will evolve to a hybrid role (2 days per week remote). We are looking for candidates with 2 or more years of experience in a similar role. COM or CS experience in a manufacturing or engineering environment is required Some technical affinity/understanding is required for this role. Good communication skills are a must! Job Summary: Act as the single-point-of-contact for assigned customer accounts; managing the entire order lifecycle to ensure orders are processed on time. Key Responsibilities: Responsible for assigned customer accounts for the entire order life cycle (from new customer setup, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline. Act as the single-point-of-contact to Cummins' customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders Providing accurate documentation and continual communication to customer throughout the process. Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of Cummins processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement. Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process. Maintain accurate records of all internal and external interactions in the appropriate database/system. Ensure customers comply with export polices and ensure required export/shipping documentation is compiled to the relevant legislation. Act as liaison between the customer and aftermarket and/or manufacturing location for quality issues; submit Material Non-Conformance or Process Non-Conformance claims via the Quality Management System. Knowledge of Quality Management Systems. Support Supervisor with hosting customer visits at local facility. Prepare and distribute standard and customized internal and customer reports. Understand Customer Order Management policies, procedures and metrics. Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organization. Participate in/lead process improvement projects. TPBN1_UKTJ

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