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Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Newton is seeking a Service Desk Analyst to support staff across the UK with IT issues, incident handling and service requests. The role emphasizes customer service, timely triage, and collaboration with IT teams and suppliers. You will deliver inductions, improve SOPs, and support onboarding while

Ownership, Pace, Proper Technical Work If you are an experienced second line or early third line engineer who doesn’t need layers of filtering before getting stuck into real problems, this is the kind of setup you will enjoy. Our client runs a straight line service desk. Clients come straight through to engineers who actually know what they are doing. It means you are the first point of contact, but the work itself is solid second and third line level. You are trusted to take control, diagnose properly and resolve things without unnecessary handoffs. The environment is fast, varied and full of proper troubleshooting. If you prefer getting your hands on the issue instead of reading someone else’s notes, this will suit you well. • You stay technical. You are the first point of contact but still working at second and third line depth., • No queue of basic triage tasks. You deal with real issues straight away and fix them properly., • A team that values judgement and encourages ideas, not rigid layers of process., • Exposure to a wide mix of Windows, M365, Azure, networking, VoIP and security work., • A growing business with new clients and new environments to get into., • Hybrid, remote or Oxford office. Work however suits you., • Handling incoming tickets directly and resolving them at a deeper level, • Supporting Windows, Azure, M365 and common business applications, • Troubleshooting networking, connectivity, VoIP and security issues, • Working through Halo tickets with clear communication and strong first time fix rates, • Taking part in onboarding and setup work as new clients join, • Spotting patterns, digging into root causes and suggesting improvements, • Solid second line or early third line experience, • Clear communication with clients without overcomplicating things, • Comfortable with ticketing tools like Halo, • Exposure to networking, VoIP or security, • Curious mindset and happy to question how things are done, • Bonus skills like Linux, Google Workspace or Portuguese Humand and our client encourage applicants from all backgrounds. If you have the right mindset and solid technical foundations, we would love to hear from you. #J-18808-Ljbffr

Newton in the United Kingdom is seeking an IT Service Desk Analyst to act as the first line of contact for staff.

A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could this be the role that takes your technical support career to the next level? The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal, and in person. Day to day, you’ll diagnose and resolve issues across devices, user accounts, M365, and core business applications, while keeping accurate records and ensuring users are kept informed throughout. You’ll also carry out user administration, device provisioning, and access management, contribute to IT projects and rollouts, and flag any potential security concerns promptly. Escalation to second-line teams where needed will be handled professionally and with thorough supporting documentation. This is a permanent position within the IT team of an established and growing accountancy practice based in Central and Southern England. The organisation has ambitious expansion plans and prides itself on a genuinely inclusive, people-first culture built around collaboration, innovation, and mutual respect. With multiple offices across the region, the business is known for investing in its staff through structured development programmes and ongoing training. • Existing commercial experience of working in a service desk or comparable IT support environment, with a solid grounding in hardware, software, and basic network troubleshooting, • Familiarity with Active Directory covering user and group administration, plus practical exposure to at least one ITSM platform such as Freshservice, ServiceNow, or Jira Service Management, • Strong written and verbal communication skills, a sharp eye for detail, and the confidence to manage user expectations calmly and professionally, • A proactive, team-oriented approach with the ability to juggle competing priorities, adhere to agreed processes, and travel to other office locations when required, • Hybrid (3 days in the office and 2 at home) and flexible working arrangements, with core hours of 10am to 4pm, available following the probationary period, • 25 days annual leave with the option to buy or sell up to five days, flexible bank holidays, a dedicated wellbeing day, and additional leave tied to length of service, • Access to an Employee Assistance Programme including round-the-clock online GP consultations, mental health support, and a wellbeing platform offering confidential one-to-one sessions, • A broader package including a health cash plan, electric vehicle and cycle to work schemes, pension salary sacrifice, enhanced family leave, referral bonuses, and retail discounts Support Analyst, Service Desk, 1st line #J-18808-Ljbffr

You’ll be the first point of contact for IT support across the business, providing friendly and effective technical assistance to users. Line IT Support or a Service Desk role. Supporting IT upgrades, deployments and wider technology projects.

We're looking for an experienced Sustainability Consultant to join the team at Enistic, working on a diverse portfolio of client projects spanning carbon reporting, energy analysis, and ESG strategy. This is primarily a desk-based role — the majority of your time will be spent on data analysis, modelling, and producing high-quality written reports and calculations. You'll occasionally be required to carry out energy audits at smaller client sites, but the core of the role is analytical and report-driven. You'll take ownership of larger, more complex projects and help raise the bar for quality across the team. We're looking for an experienced Sustainability Consultant to join the team at Enistic, working on a diverse portfolio of client projects spanning carbon reporting, energy analysis, and ESG strategy. This is primarily a desk-based role — the majority of your time will be spent on data analysis, modelling, and producing high-quality written reports and calculations. You'll occasionally be required to carry out energy audits at smaller client sites, but the core of the role is analytical and report-driven. You'll take ownership of larger, more complex projects and help raise the bar for quality across the team. • Lead on complex sustainability and carbon reporting projects from brief to delivery, • Conduct detailed energy analysis and GHG emissions calculations for a range of clients, • Produce clear, accurate, and well-structured written reports and recommendations, • Translate large datasets into meaningful insights and practical action plans, • Support clients in developing and progressing their sustainability strategies, • Carry out a small number of on-site energy audits at smaller client sites (this is a minor part of the role — the majority of work is desk-based), • Stay current with evolving sustainability regulations, reporting frameworks and best practice, • Collaborate with colleagues across the advisory team on multi-disciplinary projects, • Contribute to internal quality assurance and peer review of client deliverables, • Minimum 2 years' experience in a sustainability, carbon, or energy consultancy role, • Strong working knowledge of GHG reporting frameworks (e.g. GHG Protocol, Scope 1, 2 & 3), • Demonstrated ability to produce high-quality written reports and technical calculations, • Comfortable working predominantly at a desk — this is an analytical, document-intensive role, • Proficiency with data analysis tools (Excel or equivalent), • Excellent attention to detail and strong numerical literacy, • Ability to manage multiple projects and deadlines independently, • Strong written and verbal communication skills, • Right to work in the UK, • Familiarity with Science Based Targets initiative (SBTi) — particularly target-setting methodology and validation processes, • Experience with TCFD (Task Force on Climate-related Financial Disclosures) or IFRS S1 & S2 sustainability reporting standards, • Exposure to Life Cycle Assessment (LCA) methodology or tools, • Relevant degree in environmental science, engineering, geography, or a related discipline, • Professional membership or working towards accreditation (e.g. IEMA, CEnv), • Experience using carbon accounting or sustainability software platforms, • Salary: £35,000 – £45,000 depending on experience, • 25 days annual leave plus bank holidays, with enhanced entitlement based on length of service, • Birthday off, • Charity / volunteering leave, • Company events throughout the year, • On-site parking, • Pension scheme, • Continuous professional development support, • Oxford, OX4 6LB (Chatsworth House Heritage Gate, East Point Business Park), • Office-based, full-time (Monday – Friday), • Flexible working hours available, • Hybrid working of up to 2 days per week from home, available after successful completion of probation You’ll be joining a specialist advisory team working across a wide range of sectors and client types. The team handles everything from straightforward carbon footprint calculations to complex multi-year sustainability programmes. There’s a strong culture of technical rigour and collaborative peer review — quality of output matters here. You’ll work closely with colleagues across the business as well as directly with clients. Enistic is a UK-based sustainability and energy consultancy, founded in 2009 and headquartered in Oxford. We work with organisations across the public and private sector to help them understand, manage, and reduce their environmental impact. Our work spans energy management, carbon reporting, ESG strategy, and compliance — and that compliance dimension is central to what we do. Many of our clients come to us because they face regulatory reporting obligations, and we help them meet those requirements accurately and with confidence. We’re a growing team of around 20 people, and we take pride in the quality and integrity of our advice. #J-18808-Ljbffr

You will deliver consistent performance overseeing and being responsible for the day to day running of the operation to ensure that all daily targets are met in the most cost effective, efficient, and safe manner in line with our policies and procedures. To take responsibility for post Brexit legality and cross border requirements ensuring all personnel are complying. You will manage the day-to-day operations resource pool ensuring adherence to all Company and Legislative compliance standards, managing the organisational requirements relating to trucks, trailers & drivers and ensuring standards of maintenance of the vehicles are delivered., • Maintaining the company database and follow up all defects with the fleet department within 48hrs of reported incident, • Completing daily risk assessments of the yard (Eventor), • Enforcing WTD regulations amongst all drivers (as per EU regulations), addressing all non-conformance, utilising the convey system, • Supporting all elements of Tachograph compliance. Including using Tachograph analysis for reporting and follow up actions, • Recording and following through VOSA stops in accordance with COP 070, • Identifying all CPC non-compliance and action, • Co-ordinating the management of absence and holidays for all drivers and Ops team ensuring quarterly monitoring., • Management of driver payroll, • Co-ordinating, recruiting and retaining of Drivers (Including uniforms and GTS / MWF set up, disciplinary, grievance and exit interview process), • Ensuring all personnel files are up to date and stored electronically, incorporating licence validation, personal details, completed training and company policies, • Validating all weekly expense claims from drivers, • Ensuring all training needs are met for drivers (including inductions, re-training, SSW and annual appraisals), • Administering the vehicle and trailer maintenance programme, (including servicing, MOTs, VOR, weekly cab checks and maintaining all records), • Ensuring all vehicles are operating during the race season at the expected standards of all contract requirements (no damage, scuffs, scrapes), • Maintaining a high level of depot cleanliness ensuring all vehicles and trailers are parked correctly in the allocated areas, • Monitoring all aspects of accident prevention and incident reporting, • Ensure all movements are legally declared on the EU portal for movements inside the EU, • Provide legal documentation, permission to drive letters, certificates of conformity, insurance, V5, EU community licence, Truck tacho calibration, insurance green card, ECMT certificates of roadworthiness, low noise Austria, trailer registration, ECMT cert of compliance, trailer goods in transit insurance., • Have a clear understanding of exit & entry declarations & GVMS route logs, • Book trucks into inland boarder facilities (when required), • Ensure all event managers, drivers, office staff are made aware of legal updates/changes in legislation via toolbox talk and email, • Assist with goods vehicle movement checks when required (any rejections etc.), • Liaise with the team in Europe as and when needed, this could be movements between venues, planning movements of trucks, people etc, • Supervising the WTD process whilst drivers are on event on other work ensuring hours are logged correctly., • Ensuring office cleanliness is adhered to and all staff are following the Culina House site standards including clear desk policy at the end of each working day., • Managing resource, booking in service providers, and strategically planning back-to-back race transitions, keeping in line with sector financial parameters, • Completing all weekly and monthly operational manager reports, checks and returns as per company process, • Overseeing the planning operation managing a team of planners and vehicle movements to and from Europe, • Overseeing all fuel and Toll accounts, ordering new tags and fuel cards as and when needed, making sure invoices are paid on time (Teleport), • Managing the As24 account, • Keeping Eurotunnel and ferry account updated with the correct registrations, this includes any customers using our accounts., • Liaise with M-sport, monitor and manage requirements as and when needed., • Assist in planning of B2B movements with the ops team during the F1 European season., • Assist on event as and when needed. Transport Managers CPC Qualification • Stobart Accident Investigation Process, • Stobart employee relations training, • Working knowledge of key Stobart Systems (GTS/microlise/ MWF/transform/ ESL connect app / Itrent / convey / Assure), • Working knowledge of EU Drivers Hours and WTD Legislation, • Working knowledge of Tachograph legislation Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!, As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave - Competitive holiday entitlement of 25 days + 8 Bank Holidays, • Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution of 5% employee and 5% employer, • Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year, • Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses, • Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards., • Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! #J-18808-Ljbffr

Commercial Manager Oxfordshire (office based) Salary: £50-£60k + negotiable We're looking for someone with a finance or accounting background who has since moved into a commercial role, comfortable owning the figures and driving growth in a small, ambitious business. Our client is a CQC rated Outstanding home care agency based in Oxfordshire, providing domiciliary and live-in care across the county and surrounding areas. They were one of the first agencies in the county to achieve Outstanding across all five CQC categories, a distinction held by only a small percentage of care providers nationally, and have recently been recognised with industry awards for the standard of care they provide. With a strong and growing team already in place, they're now looking for a Commercial Manager to take ownership of driving the business forward commercially. This is a rare opportunity to step into a business with a genuinely strong reputation and real headroom for growth, and to shape how it develops over the next phase. • This is a commercially led leadership role, not a care delivery role. You'll take full ownership of the figures, the team, and the growth strategy, working closely with the owner to take on more and more of the day to day running of the business over time., • Full P&L ownership, understanding where the money comes from and where it goes, and making the figures work, • Leading and managing the office team and the wider care workforce, • Driving marketing and business development activity: website, SEO, Google Ads, literature and referral channels, • Applying sound, common sense management to the day to day issues that come with running a growing service, • Working with existing marketing and content suppliers to build on momentum already in place, • Client contact is not a core part of this role. You'll be focused on running and growing the business rather than delivering or managing care on the ground., • We're looking for someone with a background in accounting or finance who has since moved into a commercial role, understanding the numbers but driven by growing a business rather than working purely in a technical function. Equally, we'd welcome someone from a strong marketing or commercial background with a genuine head for figures., • You do not need any background in the care sector, in fact we'd prefer it. We're looking for someone with drive, ambition and the hunger to build something, who can bring fresh thinking and outside experience rather than preconceived ideas about how a care business should run., • A finance, accounting or strong commercial background, • Proven experience driving growth in a business, whether through general management, operations or a commercial function, • Genuine drive and ambition, comfortable being measured on results rather than hours at a desk, • Confident managing people and process, with sound, practical judgement, • No care sector background required, and candidates from entirely different industries are actively encouraged to apply, • If you're looking for a genuine opportunity to lead and grow an already outstanding business, we'd love to hear from you. Other job titles could beBusiness Manager, Head of Commercial, Commercial Manager (Finance Background), Finance & Commercial Manager, Operations & Commercial Manager or General Manager (Commercial) INDH #J-18808-Ljbffr

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. This is a part time position with a contract of 12 hours a week • We offer all our employees attractive benefits with extensive development opportunities around the globe., • All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online., • In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP., • You can read more about our H&M Incentive Program here. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process. Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear - all equally important for the whole look. • Customer-focused: You enjoy engaging with people and are committed to delivering excellent service., • Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests., • Action-oriented: Proactive and driven to take initiative and get things done with quality., • Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs., • Eager to learn: Open to feedback and always looking for opportunities to grow and develop., • Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers., • Schedule flexibility: Willing and able to work varied hours, including evenings and weekends., • English language skills, • Understanding of store operations & customer service skills from previous retail experience, • Confident in offering customers advice on fashion trends, materials, sizing etc #J-18808-Ljbffr

Operating within the Incident and Service Request Management Process that fall within the Service Desk Team. Across the IT Team we are keen to ensure the technology services keep pace with and underpin Newton's ambitions. The IT Service Desk Analyst role is often the first point of contact for IT ac

(Also know as: Rising Lateral Mains Asset Inspector) Base Location: Andover, Melksham, Swindon or Oxford Salary: £30,684 - £36,666 plus the following: • Access to a company vehicle and training provided., • All tools and equipment required to carry out the role., • And a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent | Full Time, 37 hours | Onsite A fantastic opportunity for Electricians looking to take their career in a new direction, using their technical expertise in a role that combines inspection, problem-solving and customer interaction. You’ll play a key role in helping us maintain the electricity network that powers homes and residential buildings, ensuring our assets remain safe, compliant and fit for the future. You’ll spend your days inspecting network assets, meeting customers and solving access challenges, so if you’re a people person who also likes cables, you’re in good company! Working across your local area, you’ll engage with homeowners, landlords and property managers, using the latest handheld technology to record inspection findings and support informed asset management decisions. It’s a role with real responsibility, variety and very few days spent sitting behind a desk, all while helping to keep communities connected. • Carry out detailed inspections of low-voltage electrical cables that branch off the main distribution network to supply individual properties., • Gather and record accurate information to make sure all work meets health and safety requirements, • Spot asset defects and raise them through the right channels, always keeping safety as the top priority., • Securing access by liaising with landowners, tenants, and property management teams, and efficiently resolving or escalating any access refusals., • Act as a company ambassador, presenting a professional and positive image to our customers., • Previous experiences of working with electrical cables, meters, wiring and cable installations., • Have a good working knowledge of DNO operations, along with the Electricity Safety, Quality and Continuity Regulations., • Be familiar with COSHH regulations and how they apply in practice., • Understand distribution inspection procedures and the relevant statutory requirements. As there is a requirement to travel to various locations, a full UK driving license is therefore essential. SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact / to discuss how we can support you. We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. #J-18808-Ljbffr

• Location Range Road,Witney,Oxford, OX29 0YL,United Kingdom, • Job Category Desktop Support, Service Desk and IT Helpdesk, • Employee Type ESP - Fixed Term Employee, • Manage Others NoContact information, • Contact Name Talent Acquisition, • Contact Email Description Location: Witney Salary: £28,000–£30,000 per annum, dependent on experience ( An initial contract of 12 months with the possibility of renewal) Experience: 1–3 years' IT support experience Build your IT career in an environment where technology really matters If you have a strong foundation in desktop support and want your next role to offer more than a conventional office IT environment, this is an opportunity to develop your experience. Working onsite as part of ESP Global Services, you'll provide hands‑on IT support to users operating in a complex technical environment. You'll gain exposure to enterprise infrastructure, networking hardware and tightly governed IT processes while developing your skills alongside experienced technical teams. It's an excellent next step for an early‑career IT professional who enjoys solving problems, working directly with users and wants to build broader infrastructure support experience. As a Level 1 Desktop Support Engineer, you'll be one of the first points of technical support onsite, diagnosing and resolving day‑to‑day hardware, software, operating system and connectivity issues. Your responsibilities will include: • Installing, supporting and troubleshooting desktops, laptops, monitors, printers and other IT peripherals., • Providing hands‑on PC break/fix and deskside support to end users., • Supporting Windows operating systems and desktop applications., • Resolving basic LAN, Wi‑Fi, VPN and connectivity issues., • Supporting routine Active Directory activities including password resets, account unlocks and existing group membership., • Assisting with Microsoft Office, antivirus and company‑specific application deployments., • Providing basic support for iOS and Android devices., • Performing Smart Hands activities on networking and infrastructure equipment such as routers, switches, firewalls, racks and cabinets under the direction of senior or remote technical teams., • Managing incidents and service requests through the ticketing system and working to agreed service levels., • Escalating more complex infrastructure, network and security issues to Level 2 and specialist teams. You’ll ideally have 1–3 years' experience in IT infrastructure, desktop, deskside or end‑user support, together with a practical understanding of: • Windows desktop environments and PC hardware., • Hardware installation, diagnostics and troubleshooting., • TCP/IP, DNS and DHCP fundamentals., • VPN, RDP and basic network connectivity troubleshooting., • Active Directory and basic identity administration., • Enterprise ticketing and incident management processes. You’ll need strong communication and customer‑service skills, good troubleshooting instincts and the confidence to work independently while knowing when an issue requires escalation. The role also involves the physical installation and movement of IT equipment, so you must be comfortable undertaking the normal manual‑handling requirements associated with desktop and infrastructure support. Continuous training and access to our ESP Learning Platform with pathways to certification. • On call is £20 per day. ESP Global Services provides IT support and managed services to organisations operating in complex, business‑critical environments around the world. Our engineers work at the point where technology and operations meet, supporting customers across sectors including aviation and other highly operational environments. Joining ESP gives you the opportunity to develop your technical experience within a global service organisation while making a visible difference to the customers and users you support. Interested in developing your IT career somewhere a little different? ESP Global Services is an equal opportunities employer. We welcome applications from suitably qualified candidates and make employment decisions based on skills, experience and suitability for the role, subject to any specific legal, regulatory or customer security requirements applicable to the position. #J-18808-Ljbffr

Location: Remote working from home - occasional onsite days for meetings at Littlemore Mental Health Centre, Sandford Road, OX4 4XN Hours: 37.5 hours per week - Monday - Friday 9.00am - 5.00pm Trust: Oxford Health NHS Foundation Trust Role type: Temporary for 3 months with possibility of becoming permanent The post holder will provide support for the Trust's People Systems including the Workforce Management system, ESR, ESR Self Service and E-expenses acting as an in-house service desk, resolving user queries and escalating issues internally and to the software supplier as required. In addition to this, the individual will be required to support the development of the system and its use making recommendations for systems improvements and recommending solutions to ensure the optimal use of People systems across the Trust. The post holder will also be responsible for running the payroll process and managing day to day payroll queries. The post holder will be responsible for ensuring the accuracy of centrally held data in the systems. • Create and maintain user accounts and system passwords for ESR self-service, E-Expenses, the absence management system and the eRostering (WFMS) system ensuring permissions are in line with Trust policies and internal / external audit requirements, providing support to end users as required., • Maintain and manage general system housekeeping of the People Systems., • Apply and monitor eRostering (WFMS) system settings (i.e. shifts, rules, patterns and roster templates) to ensure that staff are rostered and paid effectively and according to their contracts and Trust policies and procedures., • Manage the E-Expenses system ensuring settings are correct and staff personal details and vehicles are accurate., • Provide service desk support to all users of People Systems, • Work with the People System Manager and eRostering (WFMS) Project Manager and Consultant to ensure the People Systems Service desk meets the needs of the organisation., • Work with the People Systems Manager to develop a service desk SLA., • Respond to all queries in a timely fashion in line with the SLA., • Translate highly complex technical information into a language which can be easily understood by staff using the eRostering (WFMS)., • Escalate issues as required to the supplier, IT and People Service teams providing detailed storyboards if required., • Liaise with the supplier and Trust's IT department to minimise system downtime. This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. • An in depth understanding of the roles and responsibilities involved in working within the NHS, • Knowledge of the systems used, to effectively complete your role to the highest standard at all times, • A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation, • Intermediate level of IT skills and IT literate and proficient in the use of Microsoft (MS Teams, MS Office, Excel, MS Outlook.), • Strong data entry skills, • Excellent IT skills including database management, • Good general system administration skills, • Excellent customer service skills, • Competitive pay rates- work this week, get paid next week, • Essential support when you need it- 24/7 365 days- call us anytime, • Multi locational- work across neighbouring Trusts, • Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone, • Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements, • Training and development opportunities- Keep up with the essentials and more, • Build holiday allowance for every shift you work- your work life balance is important to us, • Stakeholder pension scheme available- a flexible future for you and yours We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. #J-18808-Ljbffr

A dynamic IT support firm in Oxford is seeking a Service Desk / IT Support Engineer to provide second and third line support. The position offers hybrid working options to suit individual preferences. The role involves handling tickets directly, troubleshooting Windows, Azure, and M365 applications,

The Maintenance Supervisor is responsible for leading the day-to-day maintenance operation on site, ensuring reactive, planned, and compliance maintenance activities are delivered safely and to a high standard while supervising maintenance staff and contractors. The role also involves maintaining statutory compliance, managing resources and budgets, and supporting continuous improvement to enhance the site, assets, and resident experience. An organisation within the education sector located in Oxford looking to add a Maintenance Supervisor to their estates team. • Lead and supervise maintenance teams and contractors to deliver high-quality maintenance services., • Manage reactive repairs, planned preventative maintenance (PPM), and statutory compliance activities., • Ensure all work is completed safely and in accordance with health and safety legislation, safe systems of work, permits, and risk assessments., • Monitor service delivery performance and ensure maintenance tasks are completed within agreed service levels., • Coordinate maintenance activities using CAFM systems and work closely with the help-desk function., • Support team development through coaching, mentoring, and performance management., • Manage maintenance resources, materials, stock control, and subcontractor activities effectively., • Identify recurring issues and implement practical improvements to enhance asset performance and service delivery., • Support sustainability initiatives through efficient resource use and energy-conscious maintenance practices., • Participate in emergency call-outs and escalation rotas when required. A successful Maintenance Supervisor should have: • Level 2 City & Guilds Plumbing and Heating., • Practical knowledge of fire safety, asbestos awareness, and water hygiene compliance., • IOSH Managing Safely qualification (or equivalent)., • Strong understanding of PPM programmes and reactive maintenance processes., • Excellent communication and leadership skills., • Experience managing contractors and coordinating maintenance activities through a CAFM system., • A competitive salary of £40,600., • An additional benefits package included., • A permanent position based in Oxford. #J-18808-Ljbffr

Operating within the Incident and Service Request Management Process that fall within the Service Desk Team. Customer service is key to this role and the IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful co

Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a new opportunity to bring inhouse a fully functional IT specialist team to support my clients site in East Kilbride (Scotland). The ideal person will come from a similar IT technical support vertical, ideally with a strong commercial awareness of troubleshooting level 1 and 2 enquiries, with working knowledge of internal systems including O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at my clients Burton office. This is an opportunity to gain wider experience working with core network systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will provide hardware support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLA's. It would also be great to hear from anyone that has core networking exposure including CISCO and DNS / DHCP knowledge. **Due to the role and location, you will need access to a car and will be required to be operational onsite 5 days per week which may include some additional overtime. Benefits: 25 Days Annual Leave + 8 public holidays Standard Pension Scheme Ongoing Training & Development Industry certifications – CCNA or Network+ JBRP1_UKTJ

At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career. Job Purpose • To provide total operational control, for the DALKIA Fire and Security Service Department for their local branch. • To build and maintain Customer relations with the clients within their regions, DALKIA UK Stakeholders and associated Supply Chain. • Line Management of Client Managers and field operatives., • To liaise with the DALKIA Fire and Security projects team in regard to the provision of services to the clients within their region. • To Manage and maintain an excellent service provision within their region to all Stakeholders and Clients. Aims and Objectives • To provide a first class service to all external and internal Customers., • Build a relationship with the existing and new clients in order to create more opportunities for DALKIA UK. • Create the opportunity for cost savings without detriment to service quality., • Create and maintain a safe, hygienic and healthy environment., • Ensure that all Stakeholders and Clients comply with our Health & Safety policy. Key Responsibilities and Accountabilities • To be responsible and ensure that all Customers both external and internal plus all other visitors receive a five star service. • Control of maintenance and repair service to all clients within the region, • Manage all service field staff within the region, • Ensure that all DALKIA UK areas of responsibility are in compliance with statutory legal requirements in relation to fire, health & safety, environmental. • Control and allocation of all service works to include continual performance review, meeting operational targets and development of the team. • Liaise with HR specific issues that arise within the team., • Ensure that regular progress meetings are held with Client Managers and Field engineering staff, • Review outstanding works daily and prioritising where required to increase revenue, • Providing support to the Operations Manager, • Personal diary management, • Ensure that response/repair and maintenance schedules targets are met in accordance with SLA's/KPI's. • Work with Marketing to ensure all external documentation meets branding guidelines, • Review Field Engineering Vehicle Stock Levels and amend where necessary., • Ensure revenue targets are met on a monthly basis., • Liaising with management team to achieve a clear / near clear desk policy., • Liaising with other departments within DALKIA UK, • Carry out other relevant ad hoc duties. Health & Safety • All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy. Working Relationships • All DALKIA UK Stakeholders, • Visitors, • Clients, • End Users, • Supply chain Person Specification Qualifications, Experience, Knowledge and Skills The knowledge, skills, qualifications, and experience relevant to the position are: Essential • Relevant Business/Management experience, • Experience in working with senior management, • Experience in supply chain management;, • Health, Safety and Environment management, • Articulate with strong customer service skills, • Resourceful and organised, with the ability to multi-task and work well under pressure, • Comfortable working in a fast paced environment Competencies The core support team competency framework for the position are: • Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment. • Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales. • Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances. • Commercial Awareness - understands the importance for managing costs and expense, applying the necessary controls. • Risk Management - is aware of the impact on risk to the business and applies the necessary controls., • Adaptability - is responsive and open to changing circumstance., • Drive for Excellence - aims to deliver a high standard of work., • Self Motivation and Development- is confident in own ability and is motivated to deliver, using opportunities to further develop team performance. • Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction. • Organisational skills, • Common Sense, • Good written/verbal communication skills, • Ability to deal with staff at all levels, • Ability to work prioritise own work load, • Microsoft Outlook and Word, • Basic Microsoft Excel Our Values People First - It starts with health, safety and wellbeing Better Together - A collaborative team Trusted Partners - Dedicated to our clients' success Taking Responsibility - Making a positive difference Equity, Diversity & Inclusion We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you. JBRP1_UKTJ

Experienced Recruitment Consultant £30,000–£35,000 DOE + Exceptional Commission Structure Company Car or Car Allowance We are interaction Recruitment. We started in 1986 and have 26 branches across the UK. We are a national agency with a great brand name and reputation. We pride ourselves on professionalism and offering customers and candidates great service. We are looking for an experienced and commercially driven Recruitment Consultant to join our growing new branch. This is an opportunity to become part of a business at an exciting stage of its development, with a large geographical area to service and significant potential to build a successful and profitable desk. The Role As an experienced Recruitment Consultant, you will be responsible for winning new business, building strong client relationships and generating profitable growth. As a new branch, business development will be a major focus. We are therefore looking for someone who is comfortable creating their own opportunities rather than simply managing an established client base. If you are interested the role offers the potential to build a team and move in to more senior positions. Alternatively if you wish to look after yourself and be a star biller then we would be very happy for you to focus on that. So we are open to what you want with your career. You will be expected to: • Identify and develop new business opportunities, • Proactively approach prospective clients, • Attend client meetings and site visits, • Build long-term relationships with new and existing customers, • Generate and manage vacancies, • Source and manage suitable candidates, • Develop a profitable recruitment desk, • Consistently achieve agreed targets and objectives About You We are looking for someone experienced and ambitious who can hit the ground running. You will be excited by bonus and results and comfortable with sales and business development. We have great colleagues here at Interaction and you will be surrounded by talented recruiters. The Package • £30,000–£35,000 basic salary, depending on experience, • Exceptional commission structure, • Company car or car allowance, • Modern new office with excellent transport links, • Large geographical territory with significant scope for development, • Strong support from an established recruitment business, • Excellent opportunities for progression as the branch continues to grow All applications and initial conversations will be treated in the strictest confidence. JBRP1_UKTJ

You will support laptops, desktops, printers and peripherals, collaborate with the IT Systems Engineer, and contribute to onboarding/offboarding and asset management while upholding security and work-life balance. Infleqtion UK is seeking an IT Support Analyst to deliver first-line IT support across

Hitachi Solutions Europe Limited is seeking a detail-oriented Service Desk Analyst to join the Lifetime Services team. You will play a key role in ensuring efficient handling of requests, maintaining service quality, and contributing to ongoing service operations across regions.

The King Alfred School is seeking an IT Service Desk Engineer to join our central IT service team. A proactive, service-first attitude is essential for success in this role.

A well-established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands-on technical support for a user base of more than 500. Key words; IT Service Desk Engineer, IT Specialist, Support Analyst - Commutable from Hull, Leeds, York, Grimsby, Scu

Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

A well‑established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands‑on technical support for a user base of more than 500. IT Service Desk Engineer, IT Specialist, Support Analyst - Commutable from Hull, Leeds, York, Grimsby, Doncaster,

We’re looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. During your time on our Service Desk you will be exposed to a wide range of technologies, where experience is desirable. Our clients rely on us to keep them informed, suppo

Our client, a leading organisation operating within a global multinational group and recognised as part of a Fortune 500 business, is seeking a highly motivated and enthusiastic IT Service Desk Analyst to join their progressive, values-driven IT Infrastructure team based at their Billingham site. Yo

Benefitting from a hybrid home working model you will take ownership of the 1st and 2nd Line engineers, playing a key role in developing the team, improving service desk processes and maintaining strong customer relationships. Directly manage and support the 1st and 2nd Line Service Desk teams. Iden

Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Seeking a Senior Service Desk professional with 3 to 5 years of experience to deliver expert support and management of IT service requests and incidents. Provide high-quality

Service Desk Team Lead, Service Desk Manager, Shift Lead, or similar leadership role. We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. As a Service Desk

Re Resource Group in Gloucestershire is seeking a Service Desk Analyst on a 3-month contract.

Genuit Group is seeking a Service Desk Analyst to join the Group Service Desk, providing first-line technical support to keep colleagues productive and resolve IT issues promptly. You will diagnose hardware, software and application problems, log and track tickets, and contribute to ongoing service

Genuit Group Service Desk team, providing first-line technical support and helping colleagues stay productive through the effective resolution of IT issues and service requests. Fulfil service requests within agreed service levels and timelines. Experience in an IT Service Desk or technical support

A leading insurance group in England is seeking a Service Desk Lead to oversee. The role involves leading a team, implementing IT Service Management best practices, and ensuring service delivery aligns with business objectives. Candidates should have a background in Service Management and proven lea

Tech Staffing Limited is looking for a Service Desk Engineer to join a growing technology business.

Act as the senior escalation point for Tier 1 and Tier 2 Service Desk administrators for assigned clients. Promote documentation, knowledge sharing, and service continuity. Maintain regular updates for active incidents and projects in ServiceNow.

Wolviston Management Services is seeking an IT Service Desk Analyst to join its Billingham-based IT Infrastructure team. You will handle incidents via phone, email, and self-service portals, contribute to knowledge bases, and participate in on-call/out-of-hours coverage as required.

Erin Associates Ltd in Kingston upon Hull is seeking an experienced Service Desk Engineer to provide hands-on IT support for a user base of over 500, helping resolve network, software, system and hardware issues. You will join an established IT team as the first point of contact for all IT matters,

HelloKindred is seeking a Service Desk Architect to lead the design and transformation of End User Support in a hybrid environment. A strong background in Financial Services is preferred.

A global technology firm in London is seeking a Service Desk Manager to lead IT Infrastructure Operations. The ideal candidate has extensive experience in IT Service Management, proven leadership skills, and is ITIL certified.

Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting. This role is well suited to someone in the early stages of their IT career, who has a solid foundation in IT support, perhaps 1 or 2 years experien

Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This role provides technical support across the business, resolving incidents and service requests while delivering excellent customer serv

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

Arcona Group Ltd is seeking a proactive Service Desk Analyst to join the IT team in the United Kingdom. The ideal candidate has around 2 years of IT support or service desk experience and aims to develop technical skills through an apprenticeship programme.

You will deliver first-line technical service desk support, assist with hardware provisioning and decommissioning, and apply good customer service with a technical approach.