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Following an internal promotion we're looking for a Service Desk Analyst (Deskside) to join us. You'll provide on-site technical support and assistance to customers at the group's offices, sheltered housing schemes (known as LiveSmart) and other nationwide locations where Clarion provides corpora...

The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider, primarily ser...

As a Service Desk Manager, you’ll play a pivotal role in shaping that culture while ensuring world-class service delivery. We’re on the hunt for a people-focused, technically savvy leader to take charge of a talented service desk team at an innovative IT services company. A proven track record o

Candidates with job titles and experience including Service Desk Administrator, Helpdesk Support Assistant, Customer Service Representative, Technical Support Coordinator, Field Service Scheduler, Service Delivery Coordinator, Customer Support Administrator, Technical Support Advisor and Operatio...

This role would suit a personable, ITIL qualified Service Desk Lead or Service Desk Manager that enjoys people management. Run the front line service desk function ensuring it provides a proactive, efficient and mature service to the organisation to agreed SLAs on services. ITIL - Service Desk Le...

In this position as the first point of contact you will act as the ambassador for IT service desk to the rest of the business and its clients. Service Desk Experience & Knowledge:. Providing customer service to all levels of business.

The Systems Service Desk Support will be responsible for the providing a high-level service to our schools, resolving the systems support tickets raised by the schools in our network. With 39 schools currently open, we are looking to appoint an experienced, well-organised, enthusiastic, and highl...

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service ski...

As a Service Desk Manager, you’ll play a pivotal role in shaping that culture while ensuring world-class service delivery. We’re on the hunt for a people-focused, technically savvy leader to take charge of a talented service desk team at an innovative IT services company. A proven track record o

Familiarity with service desk tools like FreshService or JIRA. Work with IT leadership to align the service desk strategy with organizational goals. Manage procurement activities related to service desk provisions, ensuring budget compliance.

Tech:AzureOffice 365ITIL certificationService Desk Management:Daily oversight of the Service Desk team. You will also drive the professional development of the support team to prepare them for current challenges and future projects, as well as monitor and manage service desk performance and Servi...

You will also drive the professional development of the support team to prepare them for current challenges and future projects, as well as monitor and manage service desk performance and Service Level Agreements (SLAs). As the Service Desk Manager, you will lead a team responsible for delivering...

Role: 1st Line Service Desk EngineerLocation: Northwest LondonSalary: £25,000 to £30,000Sector: MSPA heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing workload, as a result of the ...

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimize IT performance. We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. Handle...

Service Desk Manager - City of London - FM Service Provider - £36,000 - £38,000 per annum. CBW are currently recruiting for an experienced Technical Helpdesk Manager to work with one of our key clients based in Sevenoaks. The Technical Helpdesk Manager will be responsible for the management, moti...

Proven experience in managing and reporting on a service desk environment, encompassing incident management, problem management, change management, and asset management. Experience with implementing/updating Service Desk environments, ideally using Jira. Helpdesk Analysts who are the front line s...

A Service Desk Coordinator with 1-2 years of experience in a customer service or helpdesk role, is needed to join the team at this leading agile workplace technology services company. You will be working within the service desk to handle customer queries and manage ticket allocation and closure. ...

A minimum of six months' IT help desk support experience within a Professional Services organisation, ideally legal. Experience of networking technologies and knowledge of Citrix is essential along with working knowledge of Document Management Systems and Professional Services specific applicatio...

The Systems Service Desk Support will be responsible for the providing a high-level service to our schools, resolving the systems support tickets raised by the schools in our network. With 39 schools currently open, we are looking to appoint an experienced, well-organised, enthusiastic, and highl...

A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. Utilize IT Service Management (ITSM) tools for ticket management and asset tracking. Strong knowledge of Windows 10/11, Office 365, and cloud services like Azure.

IT Service Desk Analyst Surrey Onsite - £27,000. Service Desks can be an exciting place to work for many reasons, one of which is when the ability to gain the skills and experience to move into other teams is available, another when the range of tools and apps isnt prohibitively restricted.

Candidates with job titles and experience including Service Desk Administrator, Helpdesk Support Assistant, Customer Service Representative, Technical Support Coordinator, Field Service Scheduler, Service Delivery Coordinator, Customer Support Administrator, Technical Support Advisor and Operatio...

IT Service Desk ManagerRedhill, Surrey£35,000 - £40,000 + Company BenefitsPermanentHow does working for an established and expanding technology company sound? My client is extremely passionate about data, and they have been at the forefront of reducing carbon emissions for over 40 years!

The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. Experience working on an IT Service Desk. Strong problem-solving abilities and customer service focus.