Facilities Manager & Executive Assistant
3 days ago
Liverpool
We are looking for an organised, proactive, and confident Facilities Manager & Executive Assistant to take responsibility for the smooth running of our office locations and to support the Managing Director with high-quality executive assistance. This is a key role at the heart of our business, ensuring our offices operate efficiently, professionally, and with first-class hospitality as we continue to grow. This is a hands-on, office-based role due to the operational and people-facing nature of the position, with occasional travel to other office locations. About the Role As our Facilities Manager & Executive Assistant, you will lead our reception and facilities team and oversee the running of our workspace, services, and suppliers. You’ll ensure our offices remain safe, well-presented, and compliant while supporting colleagues across the business. You will also provide proactive EA support to the Managing Director, managing diaries, meetings, travel, and day-to-day coordination. This role is ideal for someone who enjoys variety, takes pride in creating a high-quality working environment, and thrives in a fast-paced, people-oriented setting. Key Responsibilities • Oversee the smooth day-to-day running of the Liverpool office and maintain operational standards across all JB Leitch office locations, ensuring first-class hospitality for colleagues, clients, and visitors., • Act as the main contact for landlords, serviced office providers, and key suppliers, including being the out-of-hours emergency contact and escalating issues internally as needed., • Lead the reception and facilities teams to deliver a consistently high level of service., • Manage office layouts, meeting spaces, workspace setup, and systems including the desk booking, post, and telephone systems to ensure efficient and effective operation., • Coordinate and support on-site and off-site meetings and events for colleagues and clients, ensuring appropriate hospitality and logistics., • Coordinate contractors and maintain relationships with suppliers, ensuring quality and value., • Oversee health, safety, and compliance activities, working with external providers to ensure adherence to legislation and internal policies., • Support office-related projects such as refurbishments, moves, and workspace improvements., • Oversee the new joiner setup process, ensuring the facilities and reception teams provide required equipment and a smooth home/office setup., • Monitor budgets, contractor performance, and service levels., • Provide proactive EA support to the Managing Director including diary management, meeting coordination, travel arrangements, and administrative support. What We’re Looking For • Experience in office or facilities management, ideally with multi-site exposure., • Strong organisational, problem-solving, and decision-making skills., • Experience managing contractors, suppliers, and small teams., • Excellent communication skills and the ability to build strong relationships across the business., • Good understanding of health & safety compliance (with specialist tasks outsourced)., • Proficient IT skills and confidence using office systems., • Professional, approachable, and highly organised with strong attention to detail., • Calm under pressure, proactive, and committed to maintaining a high-quality working environment., • Discreet and trustworthy when supporting senior leadership. Working Arrangements Primary location: Liverpool office Office attendance is essential due to the operational nature of the role Some travel to London may be required