Service desk jobs in LutonCrear alertas

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:.

An IT and Communications service provider in the South West is looking for a Service Desk Analyst to join their growing team. The role involves providing first-line technical support, diagnosing issues with desktop and network systems, and documenting solutions effectively.

A leading IT services provider in the UK is seeking an IT Service Desk Analyst to join their team in Stevenage. The role involves serving as the first point of contact for IT queries, problem solving, and providing excellent customer service while handling technical issues.

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

We re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team. This is a busy service desk, so it will suit someone who is confident prioritising tasks and enjoys keeping users updated. Holiday allowance of 21 days plu

A reputable Managed Service Provider in Greater London is looking for an experienced Service Desk Engineer to join their technical support team. Join a team that values diversity and a proactive mindset as you help improve client services.

A leading IT service provider in the United Kingdom is seeking a 2nd Line Support / Level 2 Service Desk Analyst to join their on-site team. This role is pivotal to maintaining excellent service standards in a busy environment.

Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role. Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team.

A leading public sector organization is seeking a proactive IT Service Desk Analyst to join their team in London. In this role, you will be the first point of contact for IT support, resolving technical issues and managing service requests.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Responsibilities include serving as the first contact for IT queries, providing excellent customer service, and troubleshooting technical issues.

Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role.

We are seeking a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Log, classify, and prioritize incidents and service requests. Maintain clear and accurate records of all support interactions in the IT service managemen

The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line w

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

A leading health board seeks a dedicated individual to provide comprehensive user support services in a dynamic role.

In the role of Service Desk Analyst, you’ll be part of the Tech Ops Team, supporting our London Office of 200 people and providing remote support to offices of another 400 users. Hiring Manager & a Senior Service Desk Analyst. As a Service Desk Analyst your key responsibilities will be:.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. Strong organisation skills, especially the ability to multitask, and prioritise workload within a busy service desk. Provide 1st line support for our Servi

A professional services firm in London is seeking a Service Desk Analyst. This role involves providing IT support focused on the Microsoft Technology Stack within a professional services environment. Candidates must have strong troubleshooting skills, excellent communication, and Professional Servic

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24x7 environment.

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

Understanding of Software as a Service (SaaS) and Platform as a Service (PaaS) models. Experience with tools such as Jira Service Desk, Power BI, and familiarity with ISO 27001 frameworks for security and compliance. Deliver high-quality application support for Energy One’s cloud-hosted software p

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. As an IT Service Desk Engineer, you will provide comprehensive technical support to customers, resolving hardware and software issues logged via our in-house tic

A leading technology solutions firm in Newcastle is seeking a Service Desk Coordinator.

A leading technology consultancy in Greater London seeks an IT Service Desk Lead. This role is responsible for enhancing service desk operations and ensuring adherence to SLAs. Knowledge of ITIL practices and proficiency in ITSM tools like ZohoDesk are essential.

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. We are in the busines

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis. A leading financial information services provider is seeking an AI Product Owner & Developer in London. Ideal candidates will possess strong

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

A prominent recruitment agency based in Stevenage seeks an IT Service Desk Analyst for a 4-month contract. Responsibilities include logging incidents, solving issues, and delivering excellent customer service.

Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in. Experience in a service desk or IT support role is desirable but not essential, as full training will be provided. This is an entry-level opportunity into IT, ideal for someone with

We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Engineer to provide support to Global users.

A financial services organization in the United Kingdom is seeking an experienced 2nd Line Service Desk Engineer to provide high-quality technical support within a structured, regulated environment.

A global investment organisation is seeking a Service Desk Analyst to provide exceptional first- and second-line support within their IT team. This role involves diagnosing and resolving technical issues while ensuring high service quality.

Desirable: 1+ years customer service experience. Strong knowledge of Telecommunications, Telematics, IT Services. Parts, Accessories & Service Performance.

We’re looking for a proactive and technically capable Service Desk Analyst to join our Clients IT Service Desk team. Experience in a service desk or IT support role. IT Service Desk Analyst Savings (12-month FTC).

Working knowledge of service desk ticketing tools such as ServiceNow or ManageEngine. Service Desk Analysts provide a comprehensive first line of IT support to employees within Taylor Rose. As the face of IT, they provide support, administration and troubleshooting services covering the full scope o

We’re seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. IT Service Desk or similar support role. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal op

A local government authority in London seeks an IT Service Desk Analyst to deliver exceptional IT support.

A healthcare service provider in the UK is looking for a Band 4 Service Desk Analyst to manage IT queries efficiently. The successful candidate will act as the first point of contact for the Service Desk, logging and resolving calls and ensuring high standards of customer service.

Play an active role in the support space and work closely with the Service Desk Lead and other Service Desk Analysts in the company. We are actively seeking an experienced Service Desk Analyst – Application Support in England to work remotely for our global Service Desk team. Experience with servi

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

A leading law firm is seeking an IT Service Desk Analyst to provide 1st line IT support for internal staff. The ideal candidate will have excellent troubleshooting skills, a minimum of 12 months of help desk experience, and proficiency in Microsoft Office 365.

As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Our service desk analyst roles are one of the many entry points into a career in IT. Continually improve the way the service desk works.

Senior IT Service Desk Engineer. You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Join to apply for the Field Service Desk Side