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Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. • Resolving incoming IT queries remotely via email and phone, or at the office., • Prioritising and resolving IT concerns and escalating serious issues to r... ZIPC1_UKTJ

IT SUPPORT ANALYST PRESTON Job Summary The IT Support Analyst provides 1st and 2nd line remote and onsite support in line with agreed service targets, ensuring all incidents and requests are accurately logged and managed in accordance with Service Desk standards. The role supports office and manufacturing environments across UK sites, providing onsite cover as required. The position has a direct op... ZIPC1_UKTJ

Customer Focused and confident communicator both in person and on the phone. Our client in South Preston are looking for a Service Desk Coordinator to work as part of a team in this busy service department. Ideally Service or Front of house experience.

Hire Manager role in Preston for leading equipment rental company. £36,000–£40,000, bonus, healthcare, managing team, excellent progression opportunities. We are working with a well-established and growing equipment rental business supporting major infrastructure, construction, and industrial projects across the UK. With a strong reputation for service excellence and reliability, they pride themselves on investing in their people, systems, and equipment. This is an exciting opportunity for a Hire Manager to join a high-performing team within a fast-paced customer-focused environment. Key Benefits of the Hire Manager: Salary between £36,000 and £40,000 Bonus scheme Up to 25 days holiday plus bank holidays Pension scheme Healthcare scheme Clear progression opportunities within a growing business Leadership role managing an established team About the Role (Hire Manager) As a Hire Manager, you will be the key point of contact on-site in Preston, overseeing all hire desk operations while leading a team of four Hire Controllers. The Hire Manager will ensure all customer interactions and equipment hires are handled efficiently and in line with service expectations. A typical day as a Hire Manager will include monitoring team performance, driving productivity, liaising with depots to ensure equipment availability, and resolving any hire queries. Producing reports for senior leadership and identif...

Responsibilities include resolving IT queries via email and phone, prioritizing concerns, and escalating significant issues as necessary. This full-time opportunity offers a salary of £28,000.

We are looking for an experienced 2nd Line Service Desk Engineer to provide deeper technical support across enterprise IT services, ensuring stability, reliability, and a seamless digital experience for users across the business. This role focuses on resolving complex incidents and service requests

Service Advisor Prestige Franchised Motor Dealership - Preston Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team. The Service Advisor position entails both working alongside the Service Manager and to deliver the goals of the business Welcome all customers at Service Reception in a warm and professional manner Advise customers of any additional work required Book vehicles into the department for work to be carried out Keep customers updated on the progress of their vehicle Delivering high levels of customer service, you will find their requirements and advise on cost, time scale and what exactly will happen. This role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Looking for someone with a strong customer service background, with the right personality and confidence to fit with the team. A professional, well presented, confident Service Advisor to work with the team on the front desk & workshop to hit and exceed targets. This is a position based on the front desk, customer facing, within a main dealership environment. The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor. Having experience of Kerridge would be a distinct advantage but not essential The Benefits: 25 days holiday (plus bank holidays) Additional day's holiday on your birthday Discount retail shopping platform Preferential family rates Company pension scheme Death in Service policy Work wear supplied Childcare voucher scheme Cycle to work scheme Training, coaching and development funded Incentives and rewards Free tickets to local and national events Staff social events On site car parking Working hours/days: Mon - Fri: 8am to 5.30pm Sat: 8:30am - 12:30pm (1 in 3) Salary: £32k basic £40k + OTE Fantastic and realistic bonus scheme and people earning much more! If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk cover

My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring nothing gets missed, and being the reliable point of

Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting. This role is well suited to someone in the early stages of their IT career, who has a solid foundation in IT support, perhaps 1 or 2 years experien

Jisc is seeking an IT Service Desk Analyst to provide first line IT support for its Workplace IT service desk. Based in Manchester, the role involves delivering exceptional customer service, managing incoming tickets, diagnosing IT issues, and maintaining video conferencing equipment.

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices.

South East Water UK is seeking a Wholesale Service Desk Advisor to provide essential support for business customers experiencing water supply issues.

Provide exceptional Customer service support to the business either face to face or verbally escalating to the Service Desk Manager where necessary. To provide 2nd line technical support to internal employees, assisting them with problems via phone, email or onsite visits with professionalism and ef

They are currently looking to hire in the Philippines, and they are in search of a professional, and effective Service Desk Analyst, who will be the first Helpdesk Analyst here in the Philippines for the team. Minimum of 2-3 years’ experience being a Service Desk Analyst. As a Service Desk Analyst

A leading provider in wealth management software is seeking a First Line Client Service Desk Specialist in London or Birmingham. The role involves managing incidents and service requests, ensuring a leading customer experience, and collaborating with users and teams to resolve issues.

Collaborate with Service Desk teams to identify repetitive tasks and service bottlenecks suitable for automation. Experience with Service Desk operations and IT Service Management (ITSM) practices. We are seeking a proactive and skilled Automation Engineer with a focus on Service Desk operations, Pr

The Service Desk Associate plays a key role within the Global Service Desk team, providing first‑line technical support to colleagues across the business through multiple support channels including phone, email, chat, remote, and desk‑side assistance. This is an entry level role in the Global Se

A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. Front Desk / Front of House Hotel Receptionist. Provide a welcoming, efficient ser

Ltd is seeking a Service Desk Support Analyst to provide 1st line internal support to employees and some 2nd line support when necessary. Applicants should have ITIL certification, experience in a Service Desk environment, and strong problem-solving skills.

Service Desk experience, ideally in legal or professional services. Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team.

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. We started by building London’s largest fibre network and are now expanding to provide the full range of IT and cybersecurity services that modern businesses rely on. To build, manage and develop a

The role involves supporting daily operations through accurate data management, effective coordination, and high standards of customer service, ensuring the smooth and efficient running of service desk activities. Provide high‑quality administrative support to the Service Desk and wider office tea

The award winning Cisco and Aruba Partner is searching for a Service Desk Engineer (3rd Line) to join the team. Join a leading European IT service provider and Germany’s largest IT system house. Recognized as a leader in business applications, particularly PLM and ERP solutions, the company operat

Dignity is seeking an IT Service Desk Engineer based in Maidenhead, Berkshire. This full-time, on-site role involves supporting technology for our services and assisting staff with technical issues through various channels.

To Provide 1st & 2nd (when necessary) line support logging via Service Desk application. To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I. Experience of working in a Service Desk environment.

A leading IT support firm is seeking a Senior Service Desk Analyst to provide advanced technical support and mentor junior team members. This DV Cleared role is based onsite in Bath and entails supporting the IT service management function with responsibilities including 1st line support, tool confi

Leading and managing the Service Desk end-to-end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge base and documentation maintenance, coordinating Major Inciden

As an IT Service Desk Analyst, you will provide first‑line support to the business, acting as the initial point of contact for IT queries, incidents, and service requests. You will deliver effective customer support in line with ITSM best practices, providing guidance and training to users where n

Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting,

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support.

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

Zenzero is seeking a Senior Service Desk Engineer in the United Kingdom to lead and maintain effective service desk operations. In this role, you will resolve complex tickets, mentor the Service Desk team, and ensure compliance with KPIs and SLAs.

A leading recruitment consultancy is seeking an IT Service Desk Analyst – Tier 2 to deliver outstanding IT support. You will respond to incidents and manage requests, ensuring effective communication and adherence to Service Level Agreements.

Degree in a relevant discipline or 5+ years’ experience in IT Service Desk/Desktop Support. We're looking for a motivated London based Service Desk Analyst to join our Technology Services team in EMEA. Provide exceptional customer service, taking ownership of issues and delivering proactive soluti

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. As a Front Desk / Front of House Hotel Receptionist you will handle guest enquiries, proce

A leading facilities management company is seeking a Services and Governance Manager to oversee engineering support services and drive service excellence. Key responsibilities include managing service delivery processes and resolving customer complaints.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience workin

Service Desk Engineer - Preston Brook. IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Prioritise and manage workflow through the ITSM system (ServiceNow).

Assist the Service Desk Manager with service improvement initiatives, customer feedback programmes, and provide support and cover across the IT function when required. As an IT Service Desk Analyst, you will provide first‑line support to the business, acting as the initial point of contact for IT

A leading IT services provider in Greater London is seeking a proactive Automation Engineer to enhance IT operations and improve service delivery. Essential skills include Service Desk operations, scripting expertise, and process improvement knowledge. The successful candidate will design, build, an

The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging and management tools. This crucial role involves ensuring the smooth operation of IT services and delivering high-qua

A technology services firm in the United Kingdom is seeking a Service Desk Administrator to ensure high-quality service delivery. This role involves acting as the initial point of contact for end users, managing ServiceNow tickets, and facilitating effective communication among stakeholders. Candida

Min 1 year End user support experience, Desktop or Technical Service Desk. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level. Customer Service Experience in nontech call center environment will not be considered.

Own and drive SLA performance and service delivery across the service desk, supported by the Operations Manag. Improve and document service desk processes and ensure adherence to business controls (eg. Foster cross-team communication (service desk, procurement, account management) to ensure seamless

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. Previous experience in an IT service desk management role. We are looking for an experienced and proactive IT Service De

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. This role requires proficiency in supporting Windows systems and Microsoft 365, with responsibilities including incident managem